1)very friendly stuff 2)Customers relations were very helpfull and always do more than what i expect it 3)free airport shuttle 4) great breakfast 5)wirless internet all over the hotel 1)noise at night make it almost imposible to sleep ex: trash car 2)very small rooms and not very clean, old too 3) Room serivce dont speak English and not many selction of food 4)lights of the bathrooms 5)water very strong and sometimes weak 6) they dont accepte travel checks
The hotel was very close to a tram stop (2 mins walking) and it was easy to get downtown to see the sights. The brekfast buffet was very good with all tastes catered for. The staff attitude was poor, guests seemed to be an inconvenience. The hotel hosts a lot of wedding receptions and the music is very loud. The whole hotel vibrates with the bass. Fortuately the music stopped at about midnight. The room was dark, they low energy bulbs and there were not enough lights. The intrnet cable was by the bed and did not reach the desk which was very awkward. I had to move furniture around to work on my computer. The bar was dark and lacked atmoshere, it also smelled of smoke.
Very friendly, kind and courteous No
Actually,i like the stuff,they were really friendly.In addition,the view of the location of the hotel was so beautiful. No,i like everything about the hotel.
Only, the beds were comfortable The bathroom was very small and the sides of the bath tub was very dirty. Everyday there were 2 wedding and it was impossible to sleep because of noise. The breakfast was very poor.The stuff dont smile they were agrassive. Especially receptionists behaviours were awful. People were smoking closed areas, Forexample in Loby bar even the singer. It is not a 5 star hotel.
The hotel was very nice including the staff. The breakfast was extensive and delicious. There was a tram stop (Mehmet Akif) just outside the hotel entrance. There were big party weddings going on both nights I was there, but the noise didn't impact me in the room. The bar had entertainment on Friday night. It was a bit too far from the center of town (my fault - hadn't realized just how long the trams take). However, it was very easy to get to the airport on the last day. The beds are single beds; fine for a night or two but...
The hotel Gym, Swimming pool,Saunas.Green large area in the middle of Itanbul. To much noice from too much events like wedings etrc.
good hospitality. stay away from the massage room.
Breakfast Lighting of the room
I booked this hotel because of its proximity to the Ataturk Airport, to have some sleep whilst waiting for a connection flight. However the room was too noisy because of the music from the bar. The answer to the problem from the reception was that it only would last until midnight...at midnight the music stopped but I missed valuable sleeptime. Based on this, I would not recommend this hotel for people who need some sleep before midnight.
I must say that the breakfast of this hotel restraurant is superb.
Next time I visit Istanbul, I will go with my family to it, also I will tell my friends & collegues about this wonderful hotel, Thank you hotel staff. No, It was a great & comfortabe visiting
Good service friendly staff. I stayed here due to the location to CNR expo and so it fitted my requirements. It would improve the hotel if there were no carpets. It would give it a lighter feel
Helpful and knowledgeable staff. Disappointed that a 'so called' airport hotel did not provide a free shuttle
The hotel is quite close to all the main road and just a bit out of the caotic Istanbul trafic center
Free wifi connection.Good service, comfortable room, good breakfast. You can take taxi without any problemes, it will take 1 minute.
Very good staff, large, quiet and comfortable the second room I had. Nice position in a clean but alive quarter. the first night they gave me a very noisy room, because a big fan in the courtyard. I could not sleep.
Location - near airport This was not a 4* hotel as advertised - more like 2* - the telephone wasnt working, the tv changed channels itself, the bed moved from side to side - the air con didnt work, only 1 lift so people had to wait longer for lift to return...
Large bed confortable. deficient shower.
A++ Worth that money
Located near the centre (very good), price is ok as well as comfort The tramway is really a bit noisy already early in the morning
Clean, comfortable room. Very nice, updated bathroom. Poor location - far outside the city proper (Merter) and no restaurants near the hotel. Although relatively close to the airport (a 15 minute taxi ride), I would recommend an alternate hotel choice for travelers seeking a hotel close to the airport. In addition, on check-in we were advised that the hotel does not offer non-smoking rooms. Disappointing experience.
This hotel was booked and paid for through booking.com via a credit card. However, on check out, the receptionist argued that it was not paid for and demanded payment again. To sort matters out, three international calls and an email had to be sent at the expense of the guest. The receptionist then insisted that items were used from the mini-bar and wanted payment - when in fact nothing was used.
Nice & friendly people Price was too high.