gostei muito do parque , da vista e do serviço .
Gostei do misto limpeza, segurança, comodidade,serviço e arquitectura. O preço da diária poderia ser um pouco mais baixo e isso poderia contribuir para uma taxa de ocupação maior.
Gostei da localização e vistas do hotel para o Estreito do Bósforo, das condições de alojamento oferecidas, do Gaja Bar estrategicamente situado e com uma vista fantástica para a cidade. Contudo, o que mais me agradou foi a simpatia e gentileza da maioria dos empregados que me trataram nuito bem, nomeadamente o que fazia a limpeza do meu quarto.
as vistas s/ o Bosforo e s/ a Istambul
A vista fantástica sobre Istambul obtida do 17º andar, no Bar Executivo
O conforto dos quartos O pequeno almoço servido nos quartos deixa a desejar
nada várias coisas, tive que mudar de quarto, porque o ar condicionado não trabalhava bem, penso que até libertava algum gás porque acordei com os olhos a arder e completamente colados. depois de mudar de quarto a acomodação esteve melhor e não se repetiu este problema, mas apareceu um novo problema, a mangueira do chuveiro rebentou enquanto tomava banho e o chuveiro (telefone) caiu-me num pé, foi logo reparado no mesmo dia, mas ficou a vazar água por todo o lado, enfim só desgraças......
Gostei de tudo!
A localização é ótima, tem um restaurante de qualidade com uma extraordinária vista para o Bósforo. O check out é "medieval". Como o hotel tem um perfil empresarial, se o seu check out for de manhã cedo,fique atento.O hotel deveria rever o procedimento do check out!
Apreciei em particular o design e localização do Hotel, a competência e disponibilidade dos funcionários e o conforto e comodidade do quarto. O restaurante do Hotel também foi uma agradável surpresa.
falta de espaços de descanso no exterior do quarto que não fossem o bar .
It was comfortable and in a convenient location. Any requests were dealt with promptly The air conditioning filter in our room needed changing - the air circulating was obviously stale
Close to bosphore Too noise even after midnight out of the hotel (traffic)
find it hard to believe that this hotel can be five star. It did not reflect five star standard. laundry service closes at 5 pm. room decor was equivelant to max four star and possibly three star
It has a good location Staf were unhelpful, E.G. we asked for the airconditioning to be turned on and they said, 'open the window'
Location! We were not given the room as per the picture we booked in, we had to move rooms twice as the second room we were given the ac was not working and the third room was as horroible with filth on the carpets and the aircon was not working. My young daughter got sick as we found out her bed was totallay damp in the morning becuase she was sweating due to the the ac not working. We have hospitals bills to prove this. We were lied to during the course of our stay saying the ac was maximum and that it does not cool nany more than what is on our room. We found out next moring that the ac was not working and that they were working on fixing this problem. Have a video of this conversation as well. We were booked for two nites there we checked asap
Close to Bosphorus cruise and Ortakoy District only???? The hotel should be 3 or 2 stars not 5 stars was not good at all , and there is no ac and it was only fan and the Furniture very old and not Comfortable at all
Rooms are very nice, all the staff are friendly and helpfull, location is very good but not on the sea side elevators was very old and not working properly, breakfast was weak in compare to other turkish 5star hotels
Good Location I was given a room 10 feet above a Music Band overlooking the pool.Music was so loud I could not hear the TV in my room? Reception said it will finish by 7.30 then at 7.30, said it will go on until 11-11.30. Changed room, AC was noisy so didn't sleep properly. Tried to call Duty Manager, got Reception, they were unhelpfull. Shower didn't work, had to call technicians to fix it. Called Guest Services to borrow Ironing board and Iron, Not Available, must use hotel Pressing service? Bad Experience, left next morning.
Low priced 4/5 star hotel Extremely noisy outside. Lots of traffic. Hard to sleep at night.
Good value for money. Helpful and friendly. We had problems with the temperature regulation - it was impossibe the switch off the heating.