Avaliações recentes
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10,0
Prós: The drop off was great, loved that you end up on the top floor where the people mover is located. Very personable and helpful agent checked me in.
Contras: Going over information about traveling tolls- didnt' even realize there was a fact sheet in the rental agreement folder.
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9,2
Contras: Crumbs on right front seat.
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5,2
Prós: Premium car
Contras: You lied to me about the price. I was charged more at the rental company, so I called and was told not to worry. But I received my bill yesterday and the charge is the higher one.
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8,8
Prós: I'm not sure if I'm supposed to talk just about Alamo or the actual car that I rented as well... Alamo was fantastic all around, and I definitely plan to use them again. The car, however, was quite underwhelming and I just don't recommend people use that car. It's just not a user friendly experience in the Audi A5.
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9,2
Prós: Staff was very helpful and car was clean and well prepared
Contras: The pick up drop off location during COVID-19 was not very comfortable
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8,8
Prós: drop off super easy and efficient
Contras: check in process
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6,4
Contras: I was able to reserve online, but the location I reserved at was closed with no signs indicating where I should go. I asked a parking lot attendant nearby and he directed me Towards another car rental lot nearby for a different company. There were no signs outside that the new place was where I could get my car, but it was.
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5,6
Prós: I was offered an upgrade, which I accepted. Unfortunately, the upgrade changed my drop off location. My original reservation was cancelled. It cost me $140 extra for the very same vehicle.
Contras: When I dropped off the vehicle, there was a long line. The employee took my keys and said he would mail a receipt. I still have not received one.
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10,0
Prós: Everything was easy and the car was in great shape.
Contras: I have no complaints
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10,0
Prós: Things moved quickly and efficiently. No unnecessary delays picking up or dropping off
Contras: Nothing I can think of now
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10,0
Prós: easy drop off, reductions
Contras: friendly way of people when pick up
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7,6
Prós: The staff was very helpful and helped us to upgrade our car, as we found out the chosen car wouldn't be big enough.
Contras: The quoted price could have been lower, as we double checked it on a later date with an Alamo employee at the Monterey airport desk and we were able to lower it with minor adjustments.
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10,0
Prós: The drop off was great, loved that you end up on the top floor where the people mover is located. Very personable and helpful agent checked me in.
Contras: Going over information about traveling tolls- didnt' even realize there was a fact sheet in the rental agreement folder.
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9,2
Contras: Crumbs on right front seat.
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8,8
Prós: I'm not sure if I'm supposed to talk just about Alamo or the actual car that I rented as well... Alamo was fantastic all around, and I definitely plan to use them again. The car, however, was quite underwhelming and I just don't recommend people use that car. It's just not a user friendly experience in the Audi A5.
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9,2
Prós: Staff was very helpful and car was clean and well prepared
Contras: The pick up drop off location during COVID-19 was not very comfortable
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8,8
Prós: drop off super easy and efficient
Contras: check in process
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10,0
Prós: Everything was easy and the car was in great shape.
Contras: I have no complaints
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10,0
Prós: Things moved quickly and efficiently. No unnecessary delays picking up or dropping off
Contras: Nothing I can think of now
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10,0
Prós: easy drop off, reductions
Contras: friendly way of people when pick up
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5,2
Prós: Premium car
Contras: You lied to me about the price. I was charged more at the rental company, so I called and was told not to worry. But I received my bill yesterday and the charge is the higher one.
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6,4
Contras: I was able to reserve online, but the location I reserved at was closed with no signs indicating where I should go. I asked a parking lot attendant nearby and he directed me Towards another car rental lot nearby for a different company. There were no signs outside that the new place was where I could get my car, but it was.
avaliação de
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5,6
Prós: I was offered an upgrade, which I accepted. Unfortunately, the upgrade changed my drop off location. My original reservation was cancelled. It cost me $140 extra for the very same vehicle.
Contras: When I dropped off the vehicle, there was a long line. The employee took my keys and said he would mail a receipt. I still have not received one.
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