Avaliações recentes
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10,0
Exelent service
Prós: Everything from the reception on pickup to the reception on return
Contras: Service
avaliação de
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4,0
Contras: Difficult to call and speak with rental agency, as phone number listed never answered
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4,4
Contras: Lied on price/charges a rental that suppost to 129€ endup at near 500€
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7,2
Thrown a curve ball picking up the car
Prós: Great car at market price.
Contras: Didn't like the hard sell for insurance coverage at 100 and 200% of the rental reservation. When declined they forced a $3,000. Credit deposit and a contract to cover replacement of the vehicle. Was open that the trip included visits to othe EU countries. After all else was done the agent stamped the rental document in red, "no crossing borders."
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2,0
Prós: Notting
Contras: Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable
avaliação de
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9,6
Prós: Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.
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10,0
Prós: Everything worked as expected, car was great. Staff was very helpful.
Contras: Office was a little understaffed during pickup, but was fine at all other times.
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2,8
Unable to pick up a car due to a reason not mentioned in T and C
Contras: My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.
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2,0
Hello, I didn't get a car because they asked me fo
Contras: Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.
avaliação de
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4,0
Contras: Hidden fees and no explicit mention of no MTPL insurance..on the other hand we couldnt book it online without some additional /rather unnecessary/ insurance.
avaliação de
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4,4
Tough to overcome 1st impressions
Prós: The car was fine.
Contras: The 2 hour wait at the airport to get to the counter to pick up the car. The car's exterior was dirty. We ordered a GPS device. It was provided at a ridiculous price and simply handed to us without any directions or instruction manual. I've never used one and it was not very intuitive. It also didn't work multiple times during our trip.
avaliação de
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6,0
Good value for money but careful on insurance
Prós: They offer you a for 1,50€ per day a service to speed the toll and just pay at the end of the trip. That was very helpful. The car was comfortable and worked well, also it was with few km. It's a good value for renting a car.
Contras: The rental place was in a bad spot for taking the car, just on a very crowded street. The lady was both in picking up and dropping off rude and unfriendly. First of all, while booking the renting, we got also the online insurance. When we got there, she said the insurance has nothing to do with them and she proposed their insurance, increasing the price of rental 4x more of the original one. Then, after we refused her offer, she let us sign a document of full responsibility of the car with value up to 14500€. Also, she blocked 1280€ straight from my credit card. NOTHING OF THAT was explained in the site or the place. The car was clean but already scratched, the backdoor was loose, and some plastic parts inside were already broken. Control every single piece of the car, otherwise they might charge you if you don't get "their" full insurance. They are not clear on what they might charge you after the drop off.
avaliação de
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10,0
Exelent service
Prós: Everything from the reception on pickup to the reception on return
Contras: Service
avaliação de
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9,6
Prós: Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.
avaliação de
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10,0
Prós: Everything worked as expected, car was great. Staff was very helpful.
Contras: Office was a little understaffed during pickup, but was fine at all other times.
avaliação de
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4,0
Contras: Difficult to call and speak with rental agency, as phone number listed never answered
avaliação de
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4,4
Contras: Lied on price/charges a rental that suppost to 129€ endup at near 500€
avaliação de
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2,0
Prós: Notting
Contras: Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable
avaliação de
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2,8
Unable to pick up a car due to a reason not mentioned in T and C
Contras: My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.
avaliação de
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2,0
Hello, I didn't get a car because they asked me fo
Contras: Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.
avaliação de
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4,0
Contras: Hidden fees and no explicit mention of no MTPL insurance..on the other hand we couldnt book it online without some additional /rather unnecessary/ insurance.
avaliação de
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4,4
Tough to overcome 1st impressions
Prós: The car was fine.
Contras: The 2 hour wait at the airport to get to the counter to pick up the car. The car's exterior was dirty. We ordered a GPS device. It was provided at a ridiculous price and simply handed to us without any directions or instruction manual. I've never used one and it was not very intuitive. It also didn't work multiple times during our trip.
avaliação de
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6,0
Good value for money but careful on insurance
Prós: They offer you a for 1,50€ per day a service to speed the toll and just pay at the end of the trip. That was very helpful. The car was comfortable and worked well, also it was with few km. It's a good value for renting a car.
Contras: The rental place was in a bad spot for taking the car, just on a very crowded street. The lady was both in picking up and dropping off rude and unfriendly. First of all, while booking the renting, we got also the online insurance. When we got there, she said the insurance has nothing to do with them and she proposed their insurance, increasing the price of rental 4x more of the original one. Then, after we refused her offer, she let us sign a document of full responsibility of the car with value up to 14500€. Also, she blocked 1280€ straight from my credit card. NOTHING OF THAT was explained in the site or the place. The car was clean but already scratched, the backdoor was loose, and some plastic parts inside were already broken. Control every single piece of the car, otherwise they might charge you if you don't get "their" full insurance. They are not clear on what they might charge you after the drop off.
avaliação de
