Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,0
Prós: Clean, new car and helpful staff in Paris. Very inexpensive.
Contras: I reserved a standard and was given a minivan, which is substantially harder to manage on tiny French alleys and streets. On returning the car the passcode for the garage did not work, there were no attendants at the lot, and the only remaining spaces were so small I needed to exit through the back.
avaliação de
-
2,0
Incorrectly charged for an extra day
Prós: Service was friendly
Contras: I was incorrectly charged for an extra day and I have no idea how to dispute the charges.
avaliação de
-
10,0
Prós: manager and staff was very helpful.
Contras: directions to get to counter were not very helpful. once i got to gare du nord, the train station information desk also didn't provide accurate directions to the counter.
avaliação de
-
7,6
I needed to be told of the unique drop off location
Prós: I needed to be told of the unique drop off location. Because of the unique nature of the Geneva airport, the car needed to be dropped off on the French side it was not made to be crystal clear and for that I almost lost my flight
Contras: Nice car
avaliação de
-
9,6
Contras: The specific car rental place was under construction, and was very difficult to enter on foot. This was unfortunate, but not a dealbreaker.
avaliação de
-
2,0
Prós: Don’t know.
avaliação de
-
4,4
Office closed, No Car, Hidden fees, Responsible for tiny scratches
Contras: Reservation was for 12pm on a Saturday even though the rental location closed at 12pm and then does not open until Monday morning. The location was not at the train station but rather a block away. We had to walk with all our bags. Nonetheless we got there at 12 and the location was already closed for the weekend. It took us nearly 30 minutes on our cell phones to find a live person in France to talk to at Enterprise. While the reservation was made on Kayak
avaliação de
-
2,0
Worst international rental car experience EVER!
Prós: Cars are onsite.
Contras: Where to start? Counter inside airport was closed, directing us to the booth where the cars are. Upon arrival, agent was already in a yelling match with another customer because they didn't have his car class (which happened to be my same car class). When the customer went outside to cool off, I inquired about our rental. Agent said he could get me into a smaller car, but for a lot better deal. I agreed, and he swiped my card (including a refundable $250 damage deposit). Upon return to drop vehicle off, no one was at the booth, with signs directing us to return the vehicle and drop keys off at rental counter inside terminal. Counter inside terminal had a sign directing us to leave the keys in lockbox. We did all of this, as indicated. Been home for over a month now, and we still have not received our refundable security deposit. We did no damage to vehicle. Where's my money? Chargeback time!! Worst experience EVER! Do not use!
avaliação de
-
8,0
Prós: Limpo, carro novo e equipe útil em Paris. Muito barato.
Contras: Reservei um padrão e foi dado um minivan, que é substancialmente mais difícil de gerir em pequenas ruas e becos franceses. Ao devolver o carro a senha para a garagem não funcionou, não havia assistentes no lote, e os únicos espaços restantes eram tão pequenos que eu precisava sair pela parte de trás.
avaliação de
-
2,0
Cobrado incorretamente por um dia extra
Prós: Serviço foi amigável
Contras: Eu fui acusado incorretamente por um dia extra e eu não tenho nenhuma idéia como contestar as cargas.
avaliação de
-
7,6
Eu precisava ser informado da única gota fora da localização
Prós: Eu precisava ser informado da única gota fora da localização. Devido à natureza única do aeroporto de Genebra, o carro precisava ser deixado de lado francês não foi feita para ser claro cristal e para isso eu quase perdi meu vôo
avaliação de
-
2,0
Prós: Não sei.
avaliação de
-
10,0
Prós: manager and staff was very helpful.
Contras: directions to get to counter were not very helpful. once i got to gare du nord, the train station information desk also didn't provide accurate directions to the counter.
avaliação de
-
9,6
Contras: The specific car rental place was under construction, and was very difficult to enter on foot. This was unfortunate, but not a dealbreaker.
avaliação de
-
8,0
Prós: Clean, new car and helpful staff in Paris. Very inexpensive.
Contras: I reserved a standard and was given a minivan, which is substantially harder to manage on tiny French alleys and streets. On returning the car the passcode for the garage did not work, there were no attendants at the lot, and the only remaining spaces were so small I needed to exit through the back.
avaliação de
-
7,6
I needed to be told of the unique drop off location
Prós: I needed to be told of the unique drop off location. Because of the unique nature of the Geneva airport, the car needed to be dropped off on the French side it was not made to be crystal clear and for that I almost lost my flight
Contras: Nice car
avaliação de
-
8,0
Prós: Limpo, carro novo e equipe útil em Paris. Muito barato.
Contras: Reservei um padrão e foi dado um minivan, que é substancialmente mais difícil de gerir em pequenas ruas e becos franceses. Ao devolver o carro a senha para a garagem não funcionou, não havia assistentes no lote, e os únicos espaços restantes eram tão pequenos que eu precisava sair pela parte de trás.
avaliação de
-
7,6
Eu precisava ser informado da única gota fora da localização
Prós: Eu precisava ser informado da única gota fora da localização. Devido à natureza única do aeroporto de Genebra, o carro precisava ser deixado de lado francês não foi feita para ser claro cristal e para isso eu quase perdi meu vôo
avaliação de
-
2,0
Incorrectly charged for an extra day
Prós: Service was friendly
Contras: I was incorrectly charged for an extra day and I have no idea how to dispute the charges.
avaliação de
-
2,0
Prós: Don’t know.
avaliação de
-
4,4
Office closed, No Car, Hidden fees, Responsible for tiny scratches
Contras: Reservation was for 12pm on a Saturday even though the rental location closed at 12pm and then does not open until Monday morning. The location was not at the train station but rather a block away. We had to walk with all our bags. Nonetheless we got there at 12 and the location was already closed for the weekend. It took us nearly 30 minutes on our cell phones to find a live person in France to talk to at Enterprise. While the reservation was made on Kayak
avaliação de
-
2,0
Worst international rental car experience EVER!
Prós: Cars are onsite.
Contras: Where to start? Counter inside airport was closed, directing us to the booth where the cars are. Upon arrival, agent was already in a yelling match with another customer because they didn't have his car class (which happened to be my same car class). When the customer went outside to cool off, I inquired about our rental. Agent said he could get me into a smaller car, but for a lot better deal. I agreed, and he swiped my card (including a refundable $250 damage deposit). Upon return to drop vehicle off, no one was at the booth, with signs directing us to return the vehicle and drop keys off at rental counter inside terminal. Counter inside terminal had a sign directing us to leave the keys in lockbox. We did all of this, as indicated. Been home for over a month now, and we still have not received our refundable security deposit. We did no damage to vehicle. Where's my money? Chargeback time!! Worst experience EVER! Do not use!
avaliação de
-
2,0
Cobrado incorretamente por um dia extra
Prós: Serviço foi amigável
Contras: Eu fui acusado incorretamente por um dia extra e eu não tenho nenhuma idéia como contestar as cargas.
avaliação de
-
2,0
Prós: Não sei.
avaliação de
