- Great price - 10 minute walk to downtown - Good breakfast - Good wifi - Very worn linens and furniture - Bed was not the most comfortable
The staff on the reception could not have been more helpful, phoning to check on trips we had arranged and taking the hastle out of hiring a car.First class service. thanks 15 min walk to town
Great value for money, spa, 15min walk to city centre, free parking, internet included
Nothing, probably sauna.
Breakfast buffet included with room. Great location. Friendly and helpful staff. Free parking.
The rooms we stayed in were clean and well-kept, the staff was very courteous and the location is ideal. If you're not afraid of a little walking (or if you're from NYC and think nothing of it) then you'll be pleased by how quickly you can get to the city center without using the buses or the very expensive cabs. The view was lovely and the restaurant on the ground floor was a very enjoyable meal and reasonably priced compared to the normal Icelandic fare. We stayed at the hotel for slightly more than a week and used it as a staging point for a variety of tours. I mention this because it seems like a fairly common practice here, and tour drivers will actually come into the lobby and collect you. In our case one of the tours was cancelled and the hotel staff handled all the logistics for rescheduling it. Our reservation came with access to their daily breakfast buffet, which is quite large and served as a great meal to get us started before our tours. Like many homes and hotels in iceland, this building gets its hot water directly from a hot water system below ground. There are some places you might stay that get their hot water from a local geothermal plant. This is not one of them. This means that the Saga's hot water has a slight sulfur smell to it. It's perfectly safe and even drinkable, but the taste and the smell is not pleasant. Knowing this ahead of time would not have made me cancel my reservation, but I think this kind of thing is good to know before you arrive. Laundry is expensive. I sent down about two weeks' worth of Tshirts, socks, and underwear for a single person and it ran about 70 USD. We would still rather have used the local laundry than packing twice as many clothes, but that price stings a bit, especially for simple cotton garments.
Large variety of breakfast, helpful staff, rooms with a view. The bathroom didn't seem to have been cleaned from the previous occupant. The kettle was rusty but was replaced immediately after my request.
This is a avery poorly maintained hotel. The staff is not very informative about the Iceland and very unhelpful to customers. The rooms are not cleaned properly and customer complaints not attended promptly. In my five days stay, my room telephone never worked, shower head never fixed, it took two days tho fix the locker. I had to visit the front desk several times to complain but not much was done. Overall it was a very unpleasant experience. We were a group of 15 people that could not call room to room - had to use what is app to communicate and coordinate activities.So sad
Staff was great. Good location but a 15 min walk to the city center with its shops and eateries. Rooms were "used" at best. A lot of wear and tear and small holes and dents in walls and doorways. Some non functioning amenities and even issues with one of the elevator banks.
The room was super clean, had many amenities and was well appointed (bathrobe, slippers, plenty of towels, a safe, cable Tv and radio, Wifi, some complimentary toiletries, coffee &coffee maker, cork screw, many lamps, great system of curtains, bath tub and shower, etc.). The hotel itself also had many amenities: there are three dining options there ( award winning restaurant, moderate restaurant, and bar fare), a spa and hairdresser in the basement, a bar/lounge with happy hour, a polite and helpful staff, a tourist shop, etc.
The service is great, along with it being easily accessible to the area without being right in downtown/touristy area. View is pretty nice of the city from afar too. We enjoyed the hotel for 4 days while doing day trips around the ring road then walking to the nightlife or hotel bar in the evenings. The staff is pretty accommodating to any needs - the bartending staff had a real knowledge of the area and great tips. I would maybe stay here again, but bring my own pillows next time. It is a bit outdated in terms of decor - but the real issue is the pillows. There was nothing to them and it left us with terrible neck strain. Wifi didn't work in our 6th floor room, but they tried to accommodate by placing a hotspot nearby - yet removed it before the end of our stay.
The restaurants and the spa. The rooms are getting old.
O hotel fica em um ótimo local no centro, a uma curta distância de todos os lugares. Tem um design moderno do norte da Europa, simples, mas elegante. Adorei o prédio antigo. A chaleira de água quente no quarto é incrível depois de voltar de um passeio. A equipe foi simpática e educada. Os banheiros parecem não coincidir com o resto do quarto e hotel. Precisam ser atualizados.
Staff super amável
Helpful staff at the reception desk You're a bit far from the centre [I know you're not very far]. I needed a lift from the univdersity even though I could see the hotel from there. A better walking route would be helpful.
Great staff and very help full.. Great restaurant with okay prices even for a student..
Stay at the same location as the conference and I used the swimmingpool in the morning
Located directly next to domestic airport in Reykjavik - very convenient since I flew in/out of airport - walked to airport - no need to take expensive taxi - clean room - friendly staff
Crisp, clean rooms. Sharp lines very modern look inside Breakfast is a barely mediocre buffet for 3000isk (about $30) a person
Location. Even need to catch taxi to the Reykjavik airport so there is no real benefit of staying there.
We loved the swimming pool and the Hotel bar. Great food and service. The staff was very friendly. We didnt get the hotel we thought we would, but it turned out that we were fine. The hair dryer was too old, I couldn't wash my hair for 3 days cause I wouldn't be able to dry it.
Nice rooms, welcoming staff at reception, very clean and comfy. Not walking distance to downtown Reykajvik, but still a very pleasant hotel. If you are going to leisure I would make sure you have a rental car. The restaurant wasn't that great, (underdone chicken), waitstaff wasn't friendly, especially if your breakfast wasn't part of the package. The spa staff gave contradictory information to reception staff, so better communication would've been helpful .
Service and staff.
Nice location, but the rooms were dated, the TV was very old, the wifi worked intermittently, the breakfast buffet was pricey, and the beds were not comfortable.
The room and all amnesties were great. Very comfortable for our last night in Iceland. The extra charges for breakfast were quite high.
Good parking, location, room size Right next to airport runway
Attractive Scandinavian decor, perfect location, cheerful and knowledgeable 24 hour staff.
Very central and for Reykjavik excellently value. Breakfast and locale
Nice room in great location. Simple, elegant hotel. Would definitely stay again.
Location Working on the room above use for two days. Couldn't. Be in our room during the day to relax. While on vacation till after 18:00..
The front desk staff was amazing. They helped us several time with questions we had We rented one of their apartments for a couple days and it was huge. Wonderful street views and easy walking distance to everything you need. We never ate at their restaurant but we have heard is very good and reasonably priced.
Great location. Easy waking distance to harbor area. Very nice staff. Very good Breakfast. Restaurant extremely busy every night with locals and tourists so difficult to have dinner without reservation. Very noisy until after midnight every night as patrons exited restaurant/bar and hung around on street below our bedroom. Recommend you request room at back of hotel or bring earplugs
Location, view from room and very service minded staff.
The front desc staff were absolutely wonderful and most helpful in both the usual ways and also in requests that were less common, Like coming out to help me use the parking meter We liked everything
The location of the hotel is perfect for walking around the shops and grabbing dinner. Our room was really small especially the shower. We both banged our arms on it trying to shower. Not what we are used to.
The friendly front desk staff + the view of city/harbor from the room. No on-site parking. Free parking in nearby lot from 6 p.m to 10:00 am...I had to get up and move the car to an area about four blocks away for the rest of the day...otherwise pay about $ 1. per hour to park.
The location was great with plenty of street parking nearby. We are only a few blocks away from the main church. You can easily walk anywhere n the Reykjavik area. The room was also comfortable and very clean. The Snaps restaurant is also great for a meal.
We liked the location near city center and the view out our 3rd floor balcony. The room was spacious and comfortable. The shower was especially welcome after a day of horseback riding and sightseeing. The restaurant in the hotel, Snaps was very accommodating by seating us near closing. They served an excellent meal. On street parking was a little unnerving but turned out fine. It seems that after 6:30pm free parking on the streets is a free-for-all in Reykjavik with anything goes.
They were very Eco-friendly and "green." Pretty clean and modern. The staff was not very accommodating at all. I reserved a superior room with a double bed, and they gave us 2 twin beds. After speaking with the front desk, all they could tell us was that they are fully booked, and that you're never guaranteed the type of bed you want, but we could push the 2 twin beds together if we'd like. No, thank you. We were only staying there for one night, so we decided not to push the issue. Checkout is at noon, but after reading the hotel info they provide you with in the room, I saw they offer late checkout at 2pm as an option. So, that evening I called the desk to request late checkout, and the woman I spoke with could not give me a yes or no. She said I have to speak with the day staff. I called at 8am the following morning and the woman informed me again that they are fully booked. Ok, but I'm just asking to check out at 2pm. Check in for any new guests is at 4pm. That still gives cleaning crew 2 hours to get the room ready for any new guests arriving. I even tried to compromise and say can we at least stay until 1pm? We were catching the shuttle to the airport at 2pm from the hotel, and didn't have anywhere to go for 2 hours if we checked out at noon. She told me they could hold our luggage and we could go downtown and shop. No, I'm not risking missing the airport shuttle because you told me to go to town and spend $$. So after me asking the same question in 4 different ways, she finally said ok, you can check out at 1pm. Well wow! Thanks a million, Grand Hotel. We won't be staying with you on our next trip to Iceland.
Luxury hotel Location was a bit away from the city centre. Taxi cabs are very expensive.
Easy access, lots of parking, modern building and rooms Great to see Monaco and Cyprus Olympic teams there too,
They have all the basics. The hotel may be good for large groups/bus loads of people who need a place far from city center to rest for a night. Politely rude staff: At 1:45 PM and earlier they say "Checkin is at 2 PM". Service Industry speak for Piss Off. 1:58 PM, "Your room is not ready". 2:02 PM, "We don't know if it is ready" (communication problems with housekeeping?) They sometimes seemed annoyed answering questions people had about how to go somewhere in the city or which day excursions are available. "Here's a brochure." is their typical answer. They never tell you the actual details of where to go or what to expect. Rooms were very basic. Tiny pillows on bed. Two cotton comforters on double bed, each was the size of a large towel. Breakfast and Dinner are very over priced.
The duvet. Very comfortable. The breakfast is included and very filling, especially to brave the cold of Rekyavik. The staff did mess up our tour reservation once and we had to ask management time and again for something to be done about it. The desk in the room had some coffee stains and the shower door does not prevent the water from going all over the bathroom! Plus the hotel was definitely a bit distant from city center.
The hotel was very clean, staff were helpful, our room had a beautiful view of the city and the water, and the room itself was nice. The double bed fit two large adults easily, which was a concern when we were booking. The bathroom also included a tub in addition to the shower. The lobby area was nice with large doors to see out when waiting for tour guides or cabs, and was filled with pamphlets of various activities. Hair dryer/iron & board/mini fridge and laundry service pick up available. The location was a bit further from the city than anticipated, it's listed as a medium walking distance, it is walkable, just not desirable on cold/rainy nights, approximately 20kr cab ride. The dinner buffet was fairly expensive and we didn't really care for it, we preferred the restaurants around the corner or in town and the cost was similar or less, potentially regular ordering tasted better than the buffet. No shampoo/conditioner/lotion, I always bring my own, but wanted to note.
Nice parking lot Room was very warn, sheets did not fit the bed and furniture was dirty. Staff was not friendly. The hotel was not inexpensive and was probably the second worst I have ever stayed in. I would NOT recommend staying at this hotel.
Breakfast Buffet was excellent, lots of nice areas to sit in in lobby and restaurant. Nice staff.
O hotel Metropolitan tem uma excelente localização junto do centro de Reykjavik e tambem numa zona calma e bonita. É um tipo de alojamento muito simples por isso tinha o essencial para nós que queriamos basicamente um local para tomar duche e pernoitar enquanto durante o dia faziamos as nossas tours pelas montanhas e glaciares.
A simpatia e disponibilidade dos funcionários. O pequeno almoço tinha os ingredientes necessários para começar bem o dia. A localização do hotel é excelente, está a poucos minutos a pé das principais ruas de comércio de Reykjavik e a caminhada é bem agradável de se fazer.
Gostei da localização dado ser muito central para conhecer a cidade e também da rapidez com a qual responderam ao meu pedido de ajuda para a localização com um site que me ajudou nas restantes. O quarto é razoável, confortável. Não gostei do modo de pagamento pelos cambios que fazem pois, apesar de a coroa estar mais desvalorizada quando da minha estadia do que aquando da reserva, escolhi pagar em euros e paguei mais do que estava no preço da reserva. Falei disto com a recepcionista e fui remetida para as condições da reserva o que eu acho que não explicam o sucedido.
Atenção por parte de todos funcinarios, limpeza e qualidade do restaurante Não
Somehow this isn't mentioned on their website or any reviews I've seen, but Hotel Alda gives each guest an android smartphone in lieu of a room phone. This phone works throughout Iceland, has reception on speed dial, and has all the other bells and whistles you'd expect of s smartphone: maps, activity guides, etc. A great and welcome surprise! Unfortunately for the hotel, but fortunately for Reykjavik generally, there is a bit of construction going on near the facilities. Not a big deal if you're getting up early to go on an adventure, but if you intend to sleep in do ask for a room on the other side of the hotel. This advice should be good through the end of summer 2015.
Location and view. Smal room, not much storage room.
The hotel was great. From the atmosphere and decorations to the people working there. The front desk staff were amazing and friendly. They were always ready to help and had a smile on there faces everyday. We got a family sized room for two people just because I heard the rooms might be smaller. However the room was bigger than I expected including the bathroom. You hear that the shower doors fold to make more room. However even extended there is enough room for the other person to use the sink or get ready. The hotel gives you a cell phone with data included, which was honestly amazing. I made the phone into a wifi hotspot and was able to use my own cell phone throughout the trip. Just bring portable charger with you as the phone battery dies quickly this way. The hotel is also located on the main strip and perfect walking distance from restaurants and bars. But a few blocks down so you don't hear the noise of the bars at night. We never tried the breakfast downstairs as we always had say trips planned in the mornings. There is a bakery down the street that is open early I can't remember the name of it but the front desk told us about it. Big enough to sit down and have breakfast, but gets packed as well so give yourself enough time if you have morning plans. The room does come with a pot to make your own hot tea and instant coffee if you are in a rush. Hard to say what I did not like about the hotel. The only thing I can think of is that the room gets very warm and with no thermostat to control temperature. We opened the window everyday however it only opens a tiny crack and doesn't stay open on its own. Probably from the wind outside. Just bring light pajamas with you and you will be fine.
Excellent location, friendly and helpful staff, nice and comfortable rooms.
- Extremely friendly staff - Nice atmosphere - Good breakfast - Nice soft bed - Some of the rooms didn't have their own bathroom (but that was alright for me) - Some rooms are prone to have traffic noise (I had no problems with that though)
The fact that they had our reservation. Nothing else The decor. The small size of the room. The very noisy traffic outside. The bad, cheap fittings. The flaking paint on the window frames. The fact that it was not a proper double bed matress but two single matresses pushed together. The horrible noise when the toilet was flushed. The fact that the bathroom was so tiny that my knees pressed against the wall when I sat on the toilet.
Clean , central , best of all , service excellent , staff very helpful Nothing
Flexibility in downgrading me to a cheaper room w/out decrease in the room price. Breakfast was not up to scratch. Also listening to a loud TV and two philipino maids having a loud discussion behind my back for the duration of my 15 min breakfast was not nice. The drunken lot in the bar in the afternoon made me take my drink into the room.
This hotel is wondeful. Don't be put of by dreary exterior and hallways - rooms are excellent for price. Ideal for centre of City - all within walking distance. Staff very friendly Breakfast good for Iceland hotel fare.
Cheap price. No bath room in the room.
central location including breakfast shared bathroom facilities were not clearly explained on website so disappointed. and had twin beds rather than a double when booked for a couple.
Clean nice rooms Staff told me our two rooms would be 120 euros each, then revised the price upwards during both of our two separate stays at the hotel - got the feeling they bumped up the normal price to match an inflated price I'd agreed to when booking on the internet
Awesome location on Reykjavik's main street while not close enough to be bothered by the nightly audio chaos. Room was rather small but had everything we needed at a reasonable price. Not super easy to find
A little bit small, but relatively cheap, clean, convenient, and breakfast included.
I was traveling alone and felt very safe here. All the tours picked me up and I felt comfortable walking around the area on my own. Also, the woman at the front desk was so nice and helpful and made several phone calls for me. I would definitely stay here again!
great location, quiet as can be but near everything in the centre-- lovely room with amazingly comfy bed, and terrific staff. Breakfast is great, as well! Terrific hotel! not applicable.
Restaurant at top floor with views that make your breakfast memorable. Nice room. Free of charge parking.
Location near the city center. Transportation from the airport well organised. Nice view from the breakfast room. The window did not close properly, bringing important noise from the street.
The location is excellent Cleanliness in the rooms could be improved - when we arrived the sheets had not been changed in our bed + the toilet had not even been flushed !! Also the young man at the reception was quite rude when we checked in - he wanted me to pay the bill right away and when I said I would pay it when we leave the hotel he simply threw the room keys on the desk and wanted to check my credit card details.
The design of the hotel is great. Its very modern and sleek. The views are fantastic. Whether you're at the Sky Lounge or the comfortable lobby, you can clearly see the beautiful harbor and mountain range. The location of the hotel is also great. Its right by the downtown area and can easily walk to the strip without the barrage of traffic. The hotel is also 5 minutes from many museums and shops by the harbor and beyond. Because of the central location, space is tight. The room offers minimal storage and the bathroom has a convertible shower that takes advantage space. The design was beautiful but the quarters were close. The breakfast was OK. It was the first meal I had where fish was not an option. The crumbled eggs were dry and actually crunchy. Bacon was either burnt or raw. However, the view from the top of the hotel easily distracted these inconveniences.
Clean, good location, decent breakfast, good views from breakfast (from the 8th floor), parking nearby, looks very new and modern, managed to get an awesome deal making it very good value at 88eur per night for two (even compared to youth hostels if comparing overall service and location) Small room, no wardrobe, bad view to the back, no proper curtains, lots of slamming of doors from other guests, sold out for dinner at 10pm
design hotel and great breakfast no
24 hours reception, close to the center
Our room was kept quite clean. We also paid a 10 euro charge to use the spa area which was a very nice ammenity. There was very little room for unpacking clothing and storing luggage. However my wife and I were able to manage with the hanging rods and shelves provided (no dressers). The shower is a bit odd since there is no tub and just a swinging door, but after the first use we figured out how to minimize the wetness and made sure to shower with the door and window cracked to remove moisture more quickly. As others said, there is an issue with air circulation but we opened the window and were fine (we were there mid September). However this may not be a workable option during the winter. There was also construction which unfortunately blocked some of the panoramic views but was surprisingly quite and did not seem to interrupt our rest.
Lovely linens and light airy rooms. The fact the it is adjacent to a large construction site and this was not advertised. Hairs on the bed when I checked into my room. Poor value for money.
Nice rooms, comfortable beds.Very good location.Buffet breakfast good including Icelandic selections. Bathroom small and modernist rather than functional.
Easy to get to (Flybus+), clean & comfortable, internet pc, washing & drying facilities available for guests to use (a pleasant surprise as I don't remember seeing this on the website). Plenty of food at breakfast. Easy walking distance from the main shopping area. Problem with a blocked drain (which had been fixed when I returned for my second visit), washbasin in room (2nd stay) had no plug and tv would not stay on-channel.
Floki is a smaller, family-run operation which is efficient but also personable. The facilities look like a cottage with a dining annex. My room, though small, was clean, well appointed in an IKEA style, easy to access and had free wireless. The nearby shared restroom was also well-kept. The breakfast was delicious and the dining lounge is spacious and sunny. The proprieter is very welcoming and helped me to order a cab for a very early morning flight to the airport. Also, one day I'd accidentally locked myself out and didn't realize it until I was down the street, but upon my return I found the key back in the door, no problem. It's not luxury, but the service is excellent. Support local businesses and stay at the Floki The only thing I found a bit challenging was the location; Hotel Floki is located on a busy thoroughfare a few blocks walk from one of the main shopping streets leading towards the more quaint historic district and the waterfront. So if you are self-catering you will need to walk a bit to get food. But otherwise it's a great place to stay.
Location close to Reykjavik sites, but very quiet. Staff were helpful and friendly, helped us with dropping off a rental car and info about getting to the airport, etc.
Cheap, nice and helping staff, basic but had everything you need Smelly room without proper air ventilation. Not so clean toilet (downstairs)
For problems with the suit-cases and with arrangements with the car rental service and immediately and one helped uncomplicatedly.
No problem with check in in the middle of the night. Friendly people at the reception. Clean and comfortable and good value for money.
The night shift staff is friendly and helpful. The room is very basic but clean. The location is a bit far from the city center (10 minutes walk) but it was in a quiet neighborhood and I had great sleep. Great value for the rate that I paid... The bathroom could be cleaner.
We appreciated the computer, the staff were very friendly and helpful, receiving packages and messages for us. The rooms were clean. Location was very accessible and staff was very accommodating in dropping off large amounts of luggage early One member of our 7 , had a bad mattress. Some oil or wd 40 on some of the squaky doors would help a lot.
It was great to have the fridge, tea and coffee facilities as well as a computer with free internet access in the room. The bathroom and washbasin in the room was not cleaned during our stay which I missed a bit.
I've been travelling quite a lot staying in many hostels recommened by Lonely Planet and other guidebooks, but I find Floki as the best one (sleepingbag dormitory). Staff is increadibly friendly and helpfull, Internet connection great. As people staying in the Floki come to Iceland for different purposes (business, holidays), it isn't a place where you meet bunch of drunk backpackers. a kitchen is great with a dinning part nicely arranged. During a high season you might wait in a queue when going to a bathroom.
Friendly and helpful staff We would have liked tea making facilities in our room or available as room service
Nice place, clean, good breckfast ,perfect location for a couple of night during Iceland classic ring tour.
-Staff allways friendly and most of the time hepfull -nice breakfast- buffet (excepted the orange juice) -close to the main shopping street -private parking -Free wireless internet not availlable in the room like advertised. I got a signal in the room and after I asked I got a key at the reception. The key didn't work. Later on, I was told, the network wouldn't need a key at all. You may be lucky enough to find this hotspot in the room, but connection isn't possible at all because the signal-strength is far to low. I suppose they have wrong set up the wlan on that flor (or in the entire hotel?), because it had a WLAN-Router on the wall near my room. I suppose that was the secured signal I found. Unfortunately, staff had no real solution for this problem. -Orange juice wasn't real juice, more some kind of orange-colored water
Near the town centre. Free car parking. Reasonable cost. Clean and cosy. Rooms were small. Limited tv channels.
Kind staff Ordered meals for conference was not always on time. There eas no toaster for the toast bread for breakfast
location, hotel staff lack of cleaning in room, especially the floor. Rooms a bit small.
Located in the center of the town Old hotel with traces of humidity in the bathroom
The loacation is quite good, not far from the city center, easy to walk They have rooms ready after 16. 00 ! Unbelievable system!
Fosshotel Lind is very convenient for central Reykjavik and also for going on tours. Once Carpe Derm is back in operation it will be back to being a very good all round hotel.