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The hotel was great. From the atmosphere and decorations to the people working there. The front desk staff were amazing and friendly. They were always ready to help and had a smile on there faces everyday. We got a family sized room for two people just because I heard the rooms might be smaller. However the room was bigger than I expected including the bathroom. You hear that the shower doors fold to make more room. However even extended there is enough room for the other person to use the sink or get ready. The hotel gives you a cell phone with data included, which was honestly amazing. I made the phone into a wifi hotspot and was able to use my own cell phone throughout the trip. Just bring portable charger with you as the phone battery dies quickly this way. The hotel is also located on the main strip and perfect walking distance from restaurants and bars. But a few blocks down so you don't hear the noise of the bars at night. We never tried the breakfast downstairs as we always had say trips planned in the mornings. There is a bakery down the street that is open early I can't remember the name of it but the front desk told us about it. Big enough to sit down and have breakfast, but gets packed as well so give yourself enough time if you have morning plans. The room does come with a pot to make your own hot tea and instant coffee if you are in a rush. Hard to say what I did not like about the hotel. The only thing I can think of is that the room gets very warm and with no thermostat to control temperature. We opened the window everyday however it only opens a tiny crack and doesn't stay open on its own. Probably from the wind outside. Just bring light pajamas with you and you will be fine.
Somehow this isn't mentioned on their website or any reviews I've seen, but Hotel Alda gives each guest an android smartphone in lieu of a room phone. This phone works throughout Iceland, has reception on speed dial, and has all the other bells and whistles you'd expect of s smartphone: maps, activity guides, etc. A great and welcome surprise! Unfortunately for the hotel, but fortunately for Reykjavik generally, there is a bit of construction going on near the facilities. Not a big deal if you're getting up early to go on an adventure, but if you intend to sleep in do ask for a room on the other side of the hotel. This advice should be good through the end of summer 2015.
Location and view. Smal room, not much storage room.
Atenção por parte de todos funcinarios, limpeza e qualidade do restaurante Não
Gostei da localização dado ser muito central para conhecer a cidade e também da rapidez com a qual responderam ao meu pedido de ajuda para a localização com um site que me ajudou nas restantes. O quarto é razoável, confortável. Não gostei do modo de pagamento pelos cambios que fazem pois, apesar de a coroa estar mais desvalorizada quando da minha estadia do que aquando da reserva, escolhi pagar em euros e paguei mais do que estava no preço da reserva. Falei disto com a recepcionista e fui remetida para as condições da reserva o que eu acho que não explicam o sucedido.
The room was decent sized and the location was terrific. It would have been helpful to have more information prior to check in, such as: how to check into your room upon arrival; the fact that there is a rooftop balcony (I had no idea while I was there that it was available); a heads up that the bar/restaurant at the property is closed and/or temporarily closed for renovation. While I appreciated the "quirkiness" of the design and overall aesthetic, the experience for guests could be much improved upon.
The staff were really helpful, very clean room and bar
Bed, showers, furniture No drawers, no dress closets
Atmosphere, people - nothing too much trouble, central location - overall great Disappointed that the suana wasnt working for all 3 days - one of the reasons I chose this hotel
Excellent location, great harbour view, very clean room and the bed was huge! Didn't try the restaurant but the bar service was good and the bar area was very nice and relaxing. Staff were very helpful and pleasant.
good staff, great location, nice appointrments, lovely atmosphere doors were tough to open and slammed shut, which can wake you in the small hours
I was traveling alone and felt very safe here. All the tours picked me up and I felt comfortable walking around the area on my own. Also, the woman at the front desk was so nice and helpful and made several phone calls for me. I would definitely stay here again!
A little bit small, but relatively cheap, clean, convenient, and breakfast included.
The location was great and had great views. The room was clean and the staff was very helpful and friendly. Breakfast was included and was decent, not extravagant but certainly adequate. I got a room with a shared bathroom and there was still a sink in the room, which was very helpful. The shared bathroom was clean, but smelled pretty bad. I'm not sure if it was some sort of raw sewage situation or just that the water smelled very strongly of sulphur. It's entirely possible it wasn't the hotel's fault, just a fault of the city plumbing. It was bearable, but added a sense of "cheapness" to a place that was otherwise relatively nice for the money.
Flexibility in downgrading me to a cheaper room w/out decrease in the room price. Breakfast was not up to scratch. Also listening to a loud TV and two philipino maids having a loud discussion behind my back for the duration of my 15 min breakfast was not nice. The drunken lot in the bar in the afternoon made me take my drink into the room.
Cheap price. No bath room in the room.
- Extremely friendly staff - Nice atmosphere - Good breakfast - Nice soft bed - Some of the rooms didn't have their own bathroom (but that was alright for me) - Some rooms are prone to have traffic noise (I had no problems with that though)
This hotel is wondeful. Don't be put of by dreary exterior and hallways - rooms are excellent for price. Ideal for centre of City - all within walking distance. Staff very friendly Breakfast good for Iceland hotel fare.
Clean , central , best of all , service excellent , staff very helpful Nothing
central location including breakfast shared bathroom facilities were not clearly explained on website so disappointed. and had twin beds rather than a double when booked for a couple.
Clean nice rooms Staff told me our two rooms would be 120 euros each, then revised the price upwards during both of our two separate stays at the hotel - got the feeling they bumped up the normal price to match an inflated price I'd agreed to when booking on the internet
Excellent location, friendly and helpful staff, nice and comfortable rooms.
Awesome location on Reykjavik's main street while not close enough to be bothered by the nightly audio chaos. Room was rather small but had everything we needed at a reasonable price. Not super easy to find
Restaurant at top floor with views that make your breakfast memorable. Nice room. Free of charge parking.
Clean, good location, decent breakfast, good views from breakfast (from the 8th floor), parking nearby, looks very new and modern, managed to get an awesome deal making it very good value at 88eur per night for two (even compared to youth hostels if comparing overall service and location) Small room, no wardrobe, bad view to the back, no proper curtains, lots of slamming of doors from other guests, sold out for dinner at 10pm
great location, quiet as can be but near everything in the centre-- lovely room with amazingly comfy bed, and terrific staff. Breakfast is great, as well! Terrific hotel! not applicable.
design hotel and great breakfast no
24 hours reception, close to the center
Our room was kept quite clean. We also paid a 10 euro charge to use the spa area which was a very nice ammenity. There was very little room for unpacking clothing and storing luggage. However my wife and I were able to manage with the hanging rods and shelves provided (no dressers). The shower is a bit odd since there is no tub and just a swinging door, but after the first use we figured out how to minimize the wetness and made sure to shower with the door and window cracked to remove moisture more quickly. As others said, there is an issue with air circulation but we opened the window and were fine (we were there mid September). However this may not be a workable option during the winter. There was also construction which unfortunately blocked some of the panoramic views but was surprisingly quite and did not seem to interrupt our rest.
The design of the hotel is great. Its very modern and sleek. The views are fantastic. Whether you're at the Sky Lounge or the comfortable lobby, you can clearly see the beautiful harbor and mountain range. The location of the hotel is also great. Its right by the downtown area and can easily walk to the strip without the barrage of traffic. The hotel is also 5 minutes from many museums and shops by the harbor and beyond. Because of the central location, space is tight. The room offers minimal storage and the bathroom has a convertible shower that takes advantage space. The design was beautiful but the quarters were close. The breakfast was OK. It was the first meal I had where fish was not an option. The crumbled eggs were dry and actually crunchy. Bacon was either burnt or raw. However, the view from the top of the hotel easily distracted these inconveniences.
Nice rooms, comfortable beds.Very good location.Buffet breakfast good including Icelandic selections. Bathroom small and modernist rather than functional.
Location near the city center. Transportation from the airport well organised. Nice view from the breakfast room. The window did not close properly, bringing important noise from the street.
We weren't notified in advance that Centerhotel had moved us to another hotel. We were exhausted from traveling and would have appreciated nothing more than going to sleep at the hotel we booked. The staff at the Arnarhvoll did order a taxi that took us to the new hotel. The hotel we were bumped to, Centerhotel Plaza, was in a better location in the downtown.
The location is excellent Cleanliness in the rooms could be improved - when we arrived the sheets had not been changed in our bed + the toilet had not even been flushed !! Also the young man at the reception was quite rude when we checked in - he wanted me to pay the bill right away and when I said I would pay it when we leave the hotel he simply threw the room keys on the desk and wanted to check my credit card details.
Lovely linens and light airy rooms. The fact the it is adjacent to a large construction site and this was not advertised. Hairs on the bed when I checked into my room. Poor value for money.