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Easy to get to (Flybus+), clean & comfortable, internet pc, washing & drying facilities available for guests to use (a pleasant surprise as I don't remember seeing this on the website). Plenty of food at breakfast. Easy walking distance from the main shopping area. Problem with a blocked drain (which had been fixed when I returned for my second visit), washbasin in room (2nd stay) had no plug and tv would not stay on-channel.
We appreciated the computer, the staff were very friendly and helpful, receiving packages and messages for us. The rooms were clean. Location was very accessible and staff was very accommodating in dropping off large amounts of luggage early One member of our 7 , had a bad mattress. Some oil or wd 40 on some of the squaky doors would help a lot.
Location close to Reykjavik sites, but very quiet. Staff were helpful and friendly, helped us with dropping off a rental car and info about getting to the airport, etc.
For problems with the suit-cases and with arrangements with the car rental service and immediately and one helped uncomplicatedly.
Everything was very clean. Generous breakfast. The room was in a different building to the reception and food hall - inconvenient on arrival and in the mornings.
It was great to have the fridge, tea and coffee facilities as well as a computer with free internet access in the room. The bathroom and washbasin in the room was not cleaned during our stay which I missed a bit.
Floki is a smaller, family-run operation which is efficient but also personable. The facilities look like a cottage with a dining annex. My room, though small, was clean, well appointed in an IKEA style, easy to access and had free wireless. The nearby shared restroom was also well-kept. The breakfast was delicious and the dining lounge is spacious and sunny. The proprieter is very welcoming and helped me to order a cab for a very early morning flight to the airport. Also, one day I'd accidentally locked myself out and didn't realize it until I was down the street, but upon my return I found the key back in the door, no problem. It's not luxury, but the service is excellent. Support local businesses and stay at the Floki The only thing I found a bit challenging was the location; Hotel Floki is located on a busy thoroughfare a few blocks walk from one of the main shopping streets leading towards the more quaint historic district and the waterfront. So if you are self-catering you will need to walk a bit to get food. But otherwise it's a great place to stay.
Cheap, nice and helping staff, basic but had everything you need Smelly room without proper air ventilation. Not so clean toilet (downstairs)
No problem with check in in the middle of the night. Friendly people at the reception. Clean and comfortable and good value for money.
The night shift staff is friendly and helpful. The room is very basic but clean. The location is a bit far from the city center (10 minutes walk) but it was in a quiet neighborhood and I had great sleep. Great value for the rate that I paid... The bathroom could be cleaner.
I've been travelling quite a lot staying in many hostels recommened by Lonely Planet and other guidebooks, but I find Floki as the best one (sleepingbag dormitory). Staff is increadibly friendly and helpfull, Internet connection great. As people staying in the Floki come to Iceland for different purposes (business, holidays), it isn't a place where you meet bunch of drunk backpackers. a kitchen is great with a dinning part nicely arranged. During a high season you might wait in a queue when going to a bathroom.
Staff was very helpful and pleasant with tours, directions, getting back to airport, and any other questions people had. Breakfast was sufficient for a hostel and this was good because eating out could get pricey in Reykavik.
Best facilities, awesome common spaces, kitchen, strong wifi. Very clean and well-appointed rooms. Staff is very kind and helpful and not arrogant even if the bar area attracts trendy clientele Street noise required earplugs (but the location couldn't be better so it's understandable)
Room was clean and bed was comfortable. The price was right! Breakfast was very satisfying. The staff were very pleasant. With 10 beds and a check out time of 10:00 AM I had a problem getting into the toilet. I suggest that there be an alternative access to use another toilet if someone is showering and dressing in a locked bathroom! A suggestion: Please inform new hostlers how to turn the light switch off. I came in from the airport and went into room at 2:00 AM. Put the light on but could not shut it. At some point a 'sleeper' go up and showed me to press it twice!