Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Excelente localizacao Cheiro de poeira, bom mesmo para apenas dormir.
Excelente equilíbrio entre custo / localização / conforto.
Fantástico hotel no meio de tudo. Quartos grandes, limpos e excelentes com serviço fantástico. O preço era imbatível para este nível de hotel. Com certeza ficaria lá novamente e recomendei para todos os meus amigos.
A localização do hotel é muito boa com fácil acesso ao centro de Chicago. Os quartos são pequenos, mas limpos e confortáveis. O serviço de estacionamento é caro e muito lento. O carro demora mais de 30 minutos para chegar ao hotel.
Check-in online. Minhas preferências do check-in online não foram seguidas. A TV não funcionou.
Da entrada à saída, o lugar foi ótimo. Equipe cordial, amenidades confortáveis e uma atmosfera relaxante. Há uma boa chance de eu voltar.
O hotel fica em um local muito bom, bonito, seguro. Próximo ao metrô e as avenidas principais. O hotel talvez seja um pouco caro e não possui café da manhã, mas é bom.
O hotel fica numa localização bastante conveniente. O hotel deveria servir café da manhã aos hóspedes.
Gostei da atmosfera e localização. As camas eram confortáveis e o espaço era bom. A TV era enorme e moderna. O banheiro era pequeno e datado.
localização do hotel
Swanky and chic hotel located in the heart of Chicago only steps away from shopping, great restaurants and all that the city has to offer. It's upscale, hip and a great value -- with a very comfortable bed to boot! What more could you want?
Fantastic location, close to the Magnificent Mile and Water Tower. The building is strikingly modern.
loved the architecture, nice view, price was great, good bar, convenient to lots of things in Chicago, usual helpful Sofitel staff . . .
Staff was excellent, they shipped me something that I left in the room immediately. Very clean, they even put a birthday surprise for my husband in room upon arrival. When you enter the main lobby there is no rest room, you have to take elevator to the 2nd floor. After traveling so long one needs to use the facility fast. Also parking fees a bit high per day, the hotel I stay at offers free parking to its guests
Clean room, good location, good food Difficulty of reaching the concierge by phone and having to listen to recorded advertising of the hotel while waiting
Situated in a good area very convinient for shopping and buisness. I was not allowed a late check out as my flight was late evening.
I would have preferred a discount on the Parking for staying in the hotel.
the room was wonderful - the bed and linens were superior
Sofitel is my new favorite Hotel.
My husband and I loved this hotel. We have stayed in several hotels on or near Michigan Ave and this was the best. The hotel is beautiful and is in the perfect location for us. A short walk to the subway, excellent restaurants along Rush Street and of course fabulous shopping. I will definitely stay here again even though it's a little more than I usually like to pay.
The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street. The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
Beautiful. Comfortable, luxurious. Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
Excellent ...one of the nicest hotels I have ever stayed at. Professional staff. When coming to Chicago it will be the only Hotel I will stay at.
alem do otimo atendimento / as instalações e principalmete a sua localização., junto aos melhores restaurantes e boas casas de Blues Sim ter a programação de shows e eventos da cidade , inclusive a possibilidade de compra de ingressos.
Acolhedor. Localização óptima. Boa relação qualidade-preço do pequeno-almoço. Apenas um elevador para 16 pisos, por vezes era muito demorado.
The localization was the best point of the hotel.
A localização é excelente, mas o hotel é caríssimo para o que oferece.
Facilidade em resolver problemas que aconteceram. Limpeza e manunteção do hotel e quartos.