Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Boa localização para acesso a atrações turísticas e de trânsito. O prédio histórico e o lobby eram muito bonitos. Quarto e banheiro menores do que o esperado.
A localização é excelente! As paredes são finas como papel e dá para ouvir outros hóspedes.
Localização e a equipe era ótima Caro para quartos pequenos com taxa adicional para Wi-Fi
Gostamos muito de tudo no hotel. É muito bom.
Excelente localização, interior luxuoso.
Este é realmente um belo hotel antigo que é nostálgico e romântico! Tudo estava limpo e bem cuidado, e a equipe foi muito simpática e acolhedora! Vamos voltar para desfrutar de Chicago e este belíssimo hotel.
Excelente equipe. Hospitaleira e prestativa. Estacionamento com privilégios de entrada e saída foi um bônus adicional, embora eu não tenha conseguido encontrar um caminho direto do hotel até o estacionamento. Quarto pequeno mas bem mobiliado. O banheiro era muito pequeno e às vezes irritante. No geral foi uma experiência romântica maravilhosa. A surpresa com champanhe e morangos cobertos com chocolate foram um bônus adicional.
História e preservação incrível deste belo hotel, tão bem decorado para o Natal. A localização é perfeita, ótimos lugares para comer e fazer compras a uma curta distância.
Eu adorei o hotel como um todo. Ele tinha instalações modernas, com um bar maravilhoso com vista para o lobby e tinha uma infinidade de TVs mostrando diferentes partidas de futebol. Adorei Nada. Pode ter sido um pouco caro, mas eu sabia disso antes de reservar. Adorei o hotel como um todo e ficaria lá novamente.
Proximidade das atrações da cidade.
O hotel é confortável e bem localizado.
Excelente localização Excelente lobby Excelente equipe Os preços do estacionamento são demasiado elevados
Equipe fantástica. Muito limpo. Excelente localização central Banheiro pequeno. Estacionamento caro com poucas alternativas. US$ 60/noite para estacionar no hotel, e a alternativa de estacionamento de menor preço que encontramos foi de US$ 40/noite.
Vista, camas Chuveiro pequeno, barulho
A equipe foi extremamente simpática e prestativa, as vistas do rio foram espetaculares, os quartos eram limpos, modernos e espaçosos, e o serviço de quarto foi excelente. Eu já fiquei em vários hotéis top em Chicago e esta foi de longe a minha melhor experiência.
Da excelente localização e dos serviços prestados, como internet gratuita por exemplo. O restaurante que fica no piso térreo também é excelente.
Excelente localização, boas acomodações, pessoal atencioso na recepção.
Do atendimento pessoal
Sua ótima localização!
Localização excelente, perto de tudo e de todas as formas de locomoção. Excelente vista para o Rio.
A localização é muito boa. O quarto tb tinha um aspecto bastante cuidado, e a internet era óptima. A transferência de dados era efectuada a grande velocidade. O ginásio era muito pequeno e algo abafado. As máquinas tb não estavam adequadamente limpas.
O excelente atendimento por parte dos funcionarios Poderia haver um frigobar no quarto
a localização os quartos não dispunham de cofres
Excelente localização, bom atendimento, confortável.
The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
Location, interior design, amenities
Room was amazing. Facilities (pool, fitness & game room) were phenominal
Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs. Bar uncomfortable and staff had stiff personalities. Facilty confusing.
room was excellent - very comfortable bed restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!
Modern room, loved the shower.. Found the room servicw menu limited, very few items.
Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again! The cost of parking was a bit overpriced.
I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking. The side chair & mattress were a little harder than I prefer.
Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean. The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.
Its just 18 floors
Excelente custo benefício
Otima localização. Confortavel e agradavel. Recomendo..
Localização e tamanho dos quartos Pouca assistência ao turismo de férias. Bom para ficar desde que se vire bem com as atrações da cidade. Diria que é um bom hotel executivo, ou seja excelente para ir dormir.
Localização excelente. Os funcionários são muito prestativos. Os serviços que oferecem, internet, lavandaria etc, funcionam bem. O quarto poderia ter uma mini geladeira
Sua localização e o conforto da rede Club Quarters que eu conheci quando passamos por Londres.(agua filtrada à vontade e computadores grátis)
Localização Infelizmente foi o único hotel,que no fechamento da conta tinha tarifas direrentes das reservadas no site booking.com, gerando discussão e perda de tempo no checkout, além de uma conta mais alta do que previsto.
Localização e ammenities do Hotel
Excellent location, comfortable room for one person.
É um hotel antigo, muito bem localizado e extremamente bem cuidado. Muito cômodo e limpo. A gente se sente em casa. O café da manhã poderia estar incluído na diária.
Excelente localização, perto de tudo. Muito prático com base para visitar a cidade. Acesso sem problema à Internet. Não.
Stylish, friendly staff, good location. Lovely L'Occetaine toiletries, but putting bath products (those bath "bombs") for sale in the bathroom is tacky. Either offer them as an amenity or don't put them out at all. Same with the "animal" socks. Hotel rooms aren't department stores. Coffee in the lobby was excellent. It would be nice if you could add a small selection of rolls or muffins to complement the coffee. And it would be great if the coffee service was offered until noon or even later. Asked for and received a quiet room. However, the trade off was a room overlooking a service roof/steakhouse sign, with no view of the beautiful city of Chicago. I would imagine a quiet room can be had without sacrificing a city view. Don't double glazed windows block out noise? The room was dark because of the lack of natural light and somewhat depressing. Prior to my visit I joined the Kimpton club, but the front desk had no record of my membership. Membership is supposed to offer a number of benefits, including preferred newspaper delivered to the room, but I only received the requested ny Times one day out of the three I stayed at the hotel. Pad and pen (I took them with me when I went out) were not replaced during my stay
Very comfortable, nice different decoration, excellent service, personnel, complimentary wine between 5-6pm. Few blocks from Billy Eliot's musical (must see!). Great restaurant close by, Catch 35! Nice walk to Mgnif. Mile. Allow 1 hour to airport due to traffic. nothing
Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming. Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.
Great location. Morning coffee and afternoon wine. The room was too dark. There is inadequate lighting. Pillows were feather but far too soft.
Great location and a very good hotel overall No tea or coffee facilities in the room.
Location was central to everything and the staff was very helpful. Toilet paper was really poor quality. Minor problem with the bill that was quickly settled.
Everything..great fluffy pancakes at breakfast I love this hotel.For some reason when I checked in they thought I had requested an adjoining room (I did not)and did not have me scheduled for a room with 2 beds that I had reserved. However they did some juggling and gave me the type of room I had requested.
Excellent location, clean comfortable room, polite helpful staff, free wine & snack every evening.... Nothing
We enjoyed the wine reception and the taste breakfast in the adjecent restaurant. The hotel is located right in the heart of Chicago and pleasantlly quiet. The hotel does not provide slipers.
This is a very nice and comfortable hotel. Rooms are nicely decorated and the bed was excellent. Also free WiFi. I will definitely book this hotel again on one of my business trips to Chicago.
Very friendly and helpful staff. Large and comfy rooms. Beautifully designed entry way. Wine hour at 5pm was great. Close to shopping, restaurants and museums. Ended up with a room that had absolutely no view. Room cleaning could have been better, but nothing gross. Those two things made the $190 plus tax per night room a little too expensive.
O local, o edificio e o facto de ser insignia Hard Rock Café, de que gosto particularmente, sendo que a qualquer local que vá e que exista um HRC tenho por hábito jantar ou almoçar pelo menos uma vez, sendo que colecciono t-shirts e outros objectos HRC A simpatia, a decoração inetrior, ter alguém ás 8 horas da manhã a bater-me à porta a dizer "housekeeping", o que no minimo é estranho e totalmente inaceitável. Penso que a atenção dada ao cliente/guest fica muito aquém do esperado e desejado.
Hotel muito bom, localizacão excelente, e preco ótimo
Excelente localização, acho que uma das melhores de Chicago, próximo de tudo. Valor do estacionamento é altíssimo, quase 30% do valor da diária que não é das mais baratas.
The rooftop bar is amazing...during the winter, however, the lounge is enclosed and not much to talk about. Our room had a gorgeous view of the river, the bed was comfortable, linens were great, and the big tv was like being in bed at a movie theatre. The workout facility was very cool, like a trip to the future. Great stay, we would do it again for sure.
My son and I had a great stay at London House! It is located perfectly and is within walking distance or a short Uber ride of Navy Pier, Millenium Park, OTC. The hotel was clean, comfortable, and staff was friendly! We tried to eat at the hotel restaurant to avoid going out in a storm. The restaurant is more of a bar setting and the menu is not family friendly. Needless to say we braved the storm, got soaked! Great memory! Lots of good places to eat around the hotel.
Exceptional customer service training, great rooms, super location
Everything was perfect. Amazing views of the river. Only open a month.
Staff were horrendously unhelpful on more than one occasion
Location, design, service. Soundproofing could be better, for something so new, too many items weren't working.
The city is amazing and being able to come back to a great place to rest makes a big difference between a good trip and an awesome trip. The staff was incredibly polite, and the customer service at this place is above and beyond.
Location, bedding, room decor. Wasn't notified of renovations by kayak nor Marriott, when I told the front desk this, I was told I should do my own research to make sure hotel isn't being renovated. Then the workers started a half hour earlier than I was told on Sunday morning, and when I called the front desk, nothing was done about it. They were constantly drilling directly above our room. I was given the wrong room and wasn't offered a switch when the correct room became available, and I left an item there after checking out and called two hours later and the item had gone missing from the room. When I called the customer care line, the hotel called back to apologize and did not offer anything to rectify the situation. Terrible stay, will not be booking there ever again.
We stayed here with our two older children (age 16 & 20) over July 4 weekend; an incredibly busy weekend for the city but this was an oasis of luxury. Recently renovated, hotel features a beautiful artistic lobby, excellent coffee/sandwich bar in lobby, lounging areas with couches, restaurant, bar. Rooms are deluxe, very comfortable beds, modern bathrooms, with gorgeous views of the city and nearby Chicago river.
ALL staff that we incountered from valet to bellman house keeping and front desk were all very friendly and helpful. Having worked in the hotel industry it was easy to spot a top notch beautiful hotel with an amazing staff. Toilet was loose or unattached to the bathroom floor but still functioned properly.
Elevators require key each time to go up stairs
Great location, nice room, beautiful bathroom, comfortable beds, steps from the orange line, State St. and Michigan Ave., Theatres, and museums. We were able to walk everywhere we wanted to go. Great rice view. Libby music was a bit loud, but the younger crow probably would think that was great!
Great staff, good location. Restaurant is wonderful. Small room, older hotel/rooms, bed not so comfortable, no in room eats other than water/coffee. Definitely over priced.
GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.
layout, amenities, bed
We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.
My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!! That we didn't get to stay longer!
Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do! There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).