Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Proximidade das atrações da cidade.
O hotel é confortável e bem localizado.
Excelente localização Excelente lobby Excelente equipe Os preços do estacionamento são demasiado elevados
Eu adorei o hotel como um todo. Ele tinha instalações modernas, com um bar maravilhoso com vista para o lobby e tinha uma infinidade de TVs mostrando diferentes partidas de futebol. Adorei Nada. Pode ter sido um pouco caro, mas eu sabia disso antes de reservar. Adorei o hotel como um todo e ficaria lá novamente.
A equipe foi extremamente simpática e prestativa, as vistas do rio foram espetaculares, os quartos eram limpos, modernos e espaçosos, e o serviço de quarto foi excelente. Eu já fiquei em vários hotéis top em Chicago e esta foi de longe a minha melhor experiência.
Equipe fantástica. Muito limpo. Excelente localização central Banheiro pequeno. Estacionamento caro com poucas alternativas. US$ 60/noite para estacionar no hotel, e a alternativa de estacionamento de menor preço que encontramos foi de US$ 40/noite.
Vista, camas Chuveiro pequeno, barulho
Serviço de concierge: atencioso, prestativo e eficiente Não
A localizaçao é excelente, perto de tudo, bons serviços com bares e restaurantes no local, prédio suntuoso com preços acessiveis, muito bom.
Quartos espaçosos com bela vista do rio. Staff atencioso e prestativo.
A vista magnifica,um óptimo restaurante,as excelentes instalações e a delicadeza e simpatia do pessoal não
Localização. Precisam melhorar muito o atendimento de seus funcionários. Precisam dar mais atenção quando as reservas são feitas através do Booking. Melhorar a iluminação do Hotel. O hotel tem otima localização mas precisa de uma urgente reforma geral de suas instalações.
A localização, a comodidade, a privacidade e o silencio à noite
A localização é muito boa. O quarto tb tinha um aspecto bastante cuidado, e a internet era óptima. A transferência de dados era efectuada a grande velocidade. O ginásio era muito pequeno e algo abafado. As máquinas tb não estavam adequadamente limpas.
Excelente localização, bom atendimento, confortável.
Sua ótima localização!
Da excelente localização e dos serviços prestados, como internet gratuita por exemplo. O restaurante que fica no piso térreo também é excelente.
Excelente localização, boas acomodações, pessoal atencioso na recepção.
Do atendimento pessoal
O excelente atendimento por parte dos funcionarios Poderia haver um frigobar no quarto
a localização os quartos não dispunham de cofres
Localização excelente, perto de tudo e de todas as formas de locomoção. Excelente vista para o Rio.
Amamos tudo, a localização, a vista, o quarto (a cama é muito confortvel, o quarto é espaçoso e o banheiro é maravilhoso) e a relação preço-beneficio é muito boa. A localização vale a pena, pois fica as margens do rio e é muito facil de se locomover pela cidade. Recomendamos muito.
Gostei muito, bons funcionários, excelentes acomodações e serviço correto.
The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!
Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again! The cost of parking was a bit overpriced.
Modern room, loved the shower.. Found the room servicw menu limited, very few items.
Room was amazing. Facilities (pool, fitness & game room) were phenominal
Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean. The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.
The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking. The side chair & mattress were a little harder than I prefer.
Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs. Bar uncomfortable and staff had stiff personalities. Facilty confusing.
Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
Location, interior design, amenities
room was excellent - very comfortable bed restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
Its just 18 floors
É um hotel antigo, muito bem localizado e extremamente bem cuidado. Muito cômodo e limpo. A gente se sente em casa. O café da manhã poderia estar incluído na diária.
Excellent location, comfortable room for one person.
Sua localização e o conforto da rede Club Quarters que eu conheci quando passamos por Londres.(agua filtrada à vontade e computadores grátis)
Localização Infelizmente foi o único hotel,que no fechamento da conta tinha tarifas direrentes das reservadas no site booking.com, gerando discussão e perda de tempo no checkout, além de uma conta mais alta do que previsto.
Localização e ammenities do Hotel
Excelente localização, perto de tudo. Muito prático com base para visitar a cidade. Acesso sem problema à Internet. Não.
Localização excelente. Os funcionários são muito prestativos. Os serviços que oferecem, internet, lavandaria etc, funcionam bem. O quarto poderia ter uma mini geladeira
Location was central to everything and the staff was very helpful. Toilet paper was really poor quality. Minor problem with the bill that was quickly settled.
Great location. Morning coffee and afternoon wine. The room was too dark. There is inadequate lighting. Pillows were feather but far too soft.
Very comfortable, nice different decoration, excellent service, personnel, complimentary wine between 5-6pm. Few blocks from Billy Eliot's musical (must see!). Great restaurant close by, Catch 35! Nice walk to Mgnif. Mile. Allow 1 hour to airport due to traffic. nothing
Excellent location, clean comfortable room, polite helpful staff, free wine & snack every evening.... Nothing
We enjoyed the wine reception and the taste breakfast in the adjecent restaurant. The hotel is located right in the heart of Chicago and pleasantlly quiet. The hotel does not provide slipers.
Everything..great fluffy pancakes at breakfast I love this hotel.For some reason when I checked in they thought I had requested an adjoining room (I did not)and did not have me scheduled for a room with 2 beds that I had reserved. However they did some juggling and gave me the type of room I had requested.
This is a very nice and comfortable hotel. Rooms are nicely decorated and the bed was excellent. Also free WiFi. I will definitely book this hotel again on one of my business trips to Chicago.
Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming. Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.
Great location and a very good hotel overall No tea or coffee facilities in the room.
Stylish, friendly staff, good location. Lovely L'Occetaine toiletries, but putting bath products (those bath "bombs") for sale in the bathroom is tacky. Either offer them as an amenity or don't put them out at all. Same with the "animal" socks. Hotel rooms aren't department stores. Coffee in the lobby was excellent. It would be nice if you could add a small selection of rolls or muffins to complement the coffee. And it would be great if the coffee service was offered until noon or even later. Asked for and received a quiet room. However, the trade off was a room overlooking a service roof/steakhouse sign, with no view of the beautiful city of Chicago. I would imagine a quiet room can be had without sacrificing a city view. Don't double glazed windows block out noise? The room was dark because of the lack of natural light and somewhat depressing. Prior to my visit I joined the Kimpton club, but the front desk had no record of my membership. Membership is supposed to offer a number of benefits, including preferred newspaper delivered to the room, but I only received the requested ny Times one day out of the three I stayed at the hotel. Pad and pen (I took them with me when I went out) were not replaced during my stay
Very friendly and helpful staff. Large and comfy rooms. Beautifully designed entry way. Wine hour at 5pm was great. Close to shopping, restaurants and museums. Ended up with a room that had absolutely no view. Room cleaning could have been better, but nothing gross. Those two things made the $190 plus tax per night room a little too expensive.
Excelente localização, acho que uma das melhores de Chicago, próximo de tudo. Valor do estacionamento é altíssimo, quase 30% do valor da diária que não é das mais baratas.
Hotel muito bom, localizacão excelente, e preco ótimo
O local, o edificio e o facto de ser insignia Hard Rock Café, de que gosto particularmente, sendo que a qualquer local que vá e que exista um HRC tenho por hábito jantar ou almoçar pelo menos uma vez, sendo que colecciono t-shirts e outros objectos HRC A simpatia, a decoração inetrior, ter alguém ás 8 horas da manhã a bater-me à porta a dizer "housekeeping", o que no minimo é estranho e totalmente inaceitável. Penso que a atenção dada ao cliente/guest fica muito aquém do esperado e desejado.
Staff were horrendously unhelpful on more than one occasion
My son and I had a great stay at London House! It is located perfectly and is within walking distance or a short Uber ride of Navy Pier, Millenium Park, OTC. The hotel was clean, comfortable, and staff was friendly! We tried to eat at the hotel restaurant to avoid going out in a storm. The restaurant is more of a bar setting and the menu is not family friendly. Needless to say we braved the storm, got soaked! Great memory! Lots of good places to eat around the hotel.
The rooftop bar is amazing...during the winter, however, the lounge is enclosed and not much to talk about. Our room had a gorgeous view of the river, the bed was comfortable, linens were great, and the big tv was like being in bed at a movie theatre. The workout facility was very cool, like a trip to the future. Great stay, we would do it again for sure.
The city is amazing and being able to come back to a great place to rest makes a big difference between a good trip and an awesome trip. The staff was incredibly polite, and the customer service at this place is above and beyond.
Everything was perfect. Amazing views of the river. Only open a month.
Exceptional customer service training, great rooms, super location
Location, design, service. Soundproofing could be better, for something so new, too many items weren't working.
GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.
Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do! There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).
My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!! That we didn't get to stay longer!
layout, amenities, bed
We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.
Me surpreendeu o conforto do apartamento, com sala e quarto, com duas televisóes LCD, todos os acessórios na mini cozinha, ou seja totalmente equipado, além de ser um hotel totalmente novo, inaugurado ha muito pouco tempo, com um bom serviço de café da manhã incluso na diaria.
Localizaçao, apartamento, facilidades oferecidas no apartamento
Localização sensacional. Quarto enorme com 2 TVs de LCD. Geladeira grande, microondas. Banheira grande. Cama ótima. Controle de temperatura dentro do quarto. Voltaria com certeza. Pode melhorar o café da manhã, mas não compromete a estadia.
Do apartamento e do tratamento dos funcionario, em especial de srta laidy
a localização e o quarto nada a reclamar é maraaaaaaavilhoso
A localização, perfeita. A dimensão do quarto que é 1 pequeno apartamento, confortável e muito espaçoso. Cozinha completamente equipada, colchão da cama muito confortável. O peqeno almoço, que está incluído, é francamente mau.
Tranquilidade, segurança e a cordialidade dos funcionários.
Localização e vista sobre a cidade
Foi-nos oferecida uma suite que é um apartamento completo, com 2 quartos, 2 banheiros, totalmente equipado (frige, dish washer, microwave, stove, washing and dryer machine etc.). Pessoal muito atencioso e competente. Chegada com automóvel é complicada, porque não há espaço para desembarcar bagagens em plena Michigan Av. e o café da manhã poderia ser melhorado, mas esse é o padrão dos Comfort Suites.
Hotel bem localizado, nocoracao do centro de Chicago. O apartamento é enorme e bem completo. Uma cama king outra queen. Limpo, atendimento sem frescura mas correto. Índico com certeza O horário do café da manhã (breakfast) poderia ser prolongado por mais uma hora, até às 10am.
Fantastic staff. Super clean and updated while maintaining the building's historical identity.
It was an easy check in. The front desk staff offered city maps and directions to nearby attractions. The room was comfortable and clean. The bed was a good quality. The shower was nice and big. The complimentary breakfast had a wide variety which was good for people with different diets. The room was a little on the small side but I was comfortable enough in it. The bathroom did not have a vent so the mirrors got fogged up after a shower. Definitely not a deal breaker. The parking was pricey for valet but you can get your car and bring it back if you want to leave to do something.
Nice staff No black out curtains. Heating system in room took a long time to kick in and warm up the room. Carpet smelled like feet. Room was TINY.