Prós: I liked everything in the room. Was very comfortable and relaxing. The bar was just great.
Prós: - Yorkville location is decent
- Restaurant is good, and bar is solid
- Big bathrooms and spacious rooms are pleasant
Contras: - Area under construction, lots of noise, poor views, and inaccessibility to hotel via car/Uber.
- Really crappy facilities. Half gym, tiny pool.
- Under staffed, so it takes 30 minutes to check in
- AWFUL value for money. It honestly feels like a holiday inn with ikea furniture, and some fancy tiling. There is nothing unique or special here. Very bland in taste and design.
- This should be the lead link on overpriced dot com.
Prós: Eu gostei de tudo no quarto. Era muito confortável e relaxante. O bar foi ótimo.
Prós: Beats Trump, Four Seasons and Ritz......hands down....amazing atmosphere in the day & evening......
Contras: The pool was closed for a half day due to pipe burst.....
Prós: Greeted warmly when we arrived, shown personally to our suite. All staff whether at the front desk, valets or cleaning staff went out of their way to make us feel welcome.
Prós: It doesn't worth money. I give it 3 star place with 5 star price.
Contras: See previous
Prós: service was great, the view was beautiful, the room was excellent. It seemed like the stars aligned for us, but that just may be the great service of the hotel. The weight room was great. The concierge made a reservation for us at this great restaurant downtown.
Contras: I can't really say there was anything I didn't like about the hotel. I did a lot of research on hotels in toronto, and this was the highest rated and for good reason. If you're on the fence, go with Shangri-La
Prós: Trump batidas, Four Seasons e Ritz ...... as mãos para baixo .... atmosfera incrível no dia & noite ......
Contras: A piscina foi fechada para um meio dia devido à ruptura do tubo .....
Prós: Ele não vale o dinheiro. Dou-lhe lugar de 3 estrelas com preço de 5 estrelas.
Prós: Concierge service was excellent. The hotel was clean and well-appointed with lots of luxuries and very comfortable beds.
Contras: Walburgers was horrible
Prós: Great location, clean and spacious.
Prós: Nice hotel on the edge of the downtown core, an easy walk to restaurants and bars on King Street West, Queen Street West, Chinatown and Kensington Market. Hotel is low-rise and relatively small, which is a plus for me. Easy, but somewhat expensive parking underground with direct access to hotel. Luxury room was comfortable and spacious.
Prós: Very friendly staff and amazing service. Rooms were clean and stocked. Very impressed. Well done !!!
Prós: Room was great, modern, clean with all the amenities a business traveler needs. I enjoyed the extra space. breakfast was ok and the eating area is big and well appointed. The staff keep up with the flow of people so you should not have to wait for long to get something that ran out replenished.
Contras: Parking is limited in front of the hotel. It shares the property with a Hampton Inn and the two are connected. They should have put the buildings farther back from the street and all the parking up front. Instead you have to park behind the Hampton Inn and you cannot get in their building form the back without a key. This means you have to schlep it back to the Homewood dragging your luggage round the long way.
Front desk told me I should have pulled up, checked in and then moved my car. This is an option but its an extra step and when you get in tired you just want to roll in and check in and go up.
Prós: Equipe muito simpática e serviço incrível. Os quartos eram limpos e abastecido. Muito impressionado. Bem feito !!!
Prós: Great hotel. Right down town. Lots of food options within a few minutes walk. Good conference hotel.
Prós: The staff were amazing! Very nice hotel.
Contras: Wifi not included. Not crazy on the fact that they make you pay for it.
Prós: Very clean and comfortable, good lighting and great view. Exelent location to downtown entertainment,food and attractions.
Contras: Ice box or mini fridge is always a nice for a stay but not included in the standard room. Cable included in room not easy to navigate.
Prós: Great hotel in a great location. Excellent staff and facilities. A very festive feel throughout with the MLS Cup in town along with the holidays. Would highly recommend.
Prós: Front desk staff, comfortable beds
Contras: Room cleanup missed a couple items
Contras: Front desk staff was giving us wrong information to gain access to pool. We made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys reprogrammed twice & later found out we were not using the right elevator for access. Then the Hot tub jacuzzi was out of order during our entire stay, but front desk was not aware of.
Prós: Staff is really nice. Room had a great view and the hotel is located at the heart of the financial district and a walking distance from major Toronto attractions. Great to do business and explore the city.
Contras: They charge extra for wifi. Free wifi is provided to some SPG members under conditions that are not consistent across Sheraton hotels.
Prós: We planned a quick trip to Toronto for our anniversary. We were just staying for the night with plans to take a dinner cruise along the Toronto harbor. The proximity of this hotel made it possible for us to walk to our cruise from the hotel. There was parking for our car in the City Hall parking lot directly across the street from the hotel. The room was clean and spacious and we got a very reasonable rate booking thru kayak.
Contras: The hotel is located in the heart of Toronto's harbor front, which was great, but there was a Toronto Blue Jays game the night we checked in and the traffic getting to the hotel was pretty bad. In general traffic was extremely slow. Our drive from Rochester, NY to Toronto typically takes around 3 hours. We spent seven hours just getting to Toronto on the day we checked in. The NYS thruway was backed up. The Bridge to Canada was backed up. The QEW was backed up. And downtown Toronto near the Blue Jays Stadium was backed up. Just made for a stressful arrival.
Prós: a lovely room and comfy beds,
the staff very attentive and professional
Contras: this days charging extra for wifi in the room seems excessive
the water in the shower could be few degrees warmer for comfort
Prós: Comfortable bed, clean, great location.
Prós: The pool and the view
Contras: I like the service and the cleanliness excellent location
Prós: The quality of the bed, sheets and pillow. The hotel amenities and the shopping level and access to more.
Contras: Absolutely nothing!
Prós: The Royal York has a great location and fabulous staff. The rooms are beginning to be renovated and the bathroom is TINY but they work. When they have good prices this is a great option!!
Prós: Amazing staff, decadent surroundings, great views, incredibly comfortable beds and accommodations, Union station is across the street for transportation and the hotel itself is like visiting a landmark - it's beautiful. The price is high, but it's for all of those reasons.
Contras: Thin walls. A lot of the comfort and decadence was dampened by some people who decided to have a "get together" around 11 PM next door that continued until about 2:30 AM. When it was down to 2 people you might guess what the next hour sounded like.
Needless to say I did not sleep. I had to check out for an early flight around 4 AM, so I didn't bother kicking up a stink with management. I will next time though.
I would stay again, but will request a room not joined if possible.
Other than the inconsiderate neighbours, I loved the hotel.
Prós: Comfy bed
Delicious, impeccably cooked steaks
Nice pool area
El Labo soaps smell amazing
Room service was very fast and friendly
Contras: Very few gluten free items on menus
Several times we had a hard time getting in touch with staff (consierge, maintenance, bell desk)
Room was incredibly cramped and looked hastily repaired or shoddily renovated
Room smelled of previous tenants body odour or cigarettes
Closet light was clicking on and off sporadically
Steam room in health facilities seemed unclean/didn't smell good
Prós: The staff was wonderful. They truly went out of their way to help me with my Internet problem.
Contras: The view of the office building from my room.
The fire alarm check that went on way too long.
The construction down the hallway was very noisy. I could hear conversations in the next room and in the hallway.
Prós: Beautiful newly renovated room, friendly staff and great location.
Contras: The room could have been better sound proofed to noise in hallway. Could hear conversations of passerbys easily in the middle of the night.
Contras: Size of room too small for my preference and too close to lifts heard noise all through the night. Kept me awake .
Prós: Quick getaway with the wife!! A little romance and peace and quiet! Enjoyed the ambiance, food, drink and service in the Library bar! Highly recommended
Prós: Deluxe Rooms are by far larger and more comfortable than Fairmont Gold Rooms, 500 sq ft vs 250 sq ft. I stay with Fairmont a lot and the old Canadian Pacific Properties are very grand. Staff is excellent. Restaurants offer decent food at a fairly high rate which you would expect at a hotel. The fireplace in my room is silly and its fake, they should just put a fern inside it. Housekeeping crew was great. I always tip them.
Contras: The air conditioner was awful in 17-135. They tried to fix it twice. It was hot outside and the room was cooler but not cold. There was really nothing else I was unhappy with as I love Fairmont's high standards.
Prós: Loved the Olive Bar and convenience of dinning and shopping all in one :-)
Prós: staff was friendly. room was clean
Contras: feel like iv stayed in better rooms for a lot less!!!!!
Prós: Centrally located
Affordable valet parking
Quick check in
Contras: Clothes iron was damaged
No blow dryer was provided
Sink did not hold water for shaving, stopper was broken
Mirror was showing signs of corrosion
Bathroom door made entry/exit difficult
No USB charging ports
Cleaning attempted to enter my room at both 7:30 AM and 8:45 AM. That was very unwelcome.
Contras: 1st of all it was false advertisement as to what room I would be getting. I booked a room with 2 beds and I got one king for 2 people. I know what I booked & the 3rd party site switched it after booking. Anyway one of the managers who were dealing with people was very rude. To make matters worse they tell you that you can't have any visitors in your room after 9. Never heard of a stupid rule like this ever! Hilton won't ever get my money again.
Prós: We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.
Prós: Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.
Contras: Front desk Staff were rude and unhelpful. Someone had vomited in the elevator and when alerted they were rude. Over an hour later when we came back it was still in the elevator.
Prós: They allowed us to keep our car in underground parking after check out wothout an additional fee which was very helpful
Prós: I liked that the street was not busy, the hotel was clean, the staff was polite and professional, there is a sundry store and on-site dining. It is walking distance to Eaton Centre. They provided extra pillows and towels in our room prior to check-in.
Contras: Housekeeping failed to replace each towel they removed and left us with only one roll of toilet tissue. We were on an Hilton HHonors floor but no one explained to us what made our floor different from non-HHonors floors. We are Gold status and were not offered an upgrade despite being offered one online for extra payment.
Contras: This was an awful experience. The staff were rude and unwilling to change the reservation. They refused to help and did not offer adequate explanations. The rooms are tiny and cramped and I left with a bunch of bed big bites.Horrible stay.
Prós: The hotel staff were very friendly, especially at 2 AM on Friday, as our flight was cancelled and we had a round-about journey to Toronto from Phily. Breakfast was very good, and wait-staff for it and the dinner on Sat. were cordial and welcoming. We were made to feel welcome, even though our soccer team was playing Toronto for the MLS Cup.
Prós: Location and staff
Contras: EXpensive for what I received. Very few TV channels, poor wireless service, no free coffee in am, no free blast
Too expensive for price
Prós: I came to the hotel because I was leaving my boyfriend and had a day before I could go back to America. I figured I'd splurge on myself and enjoy a soft comfty bed. Overall things were lovely and I enjoyed my stay.
Contras: I wasn't told about the deposit that would be taken from my card or the fact I would not get it back. Also being told utensils cost 4$ and there were no napkins or paper towels in the suite, my only issue
Prós: Beds were very comfortable
Very clean rooms. I like the cookie at check in.
Very modern and well
Prós: The location couldn't be better! And the concierge, Jing, was very knowledgeable and helpful! The free wi-fi was a life saver as I was traveling internationally, and the business center was very helpful when I had to send a last minute invoice. I enjoyed the 24-hr sauna and found the beds to be comfortable.
Contras: The restaurant tended to close earlier than their posted hours, which made for some disappointing evenings. Also, the tap water has a distinct murky color which was unsettling. My room was next to the hotel's storage closet, so each morning I was woken by slamming doors and bustling about.
Prós: I would recommend anyone to stay at the doubletree by hilton JUST so you can taste the cookie you get when you arrive and check in, they are warm and amazingggggg. Other than that, my stay was great and comfortable and the staff was very friendly. Although the breakfast buffet was overpriced but it was very tasty. Overall, it was a great stay and I would look to stay there again next time I visit Toronto.
Prós: Staff was great, rooms were really nice. Would love to stay again !
Contras: Being bothered repeatedly for a 40$ valet fee when I came in on go train.
Prós: The staff was very helpful. The room was nice. I have no complaints. Will stay there again.
Prós: The b.fast
Prós: Beds were very comfortable.
Contras: Carpets were a little dirty
Prós: Great location
Easy check in
Contras: Dated rooms
Not sound proof - could hear everything in hallways and on road (I.e. Sirens)
No fridge in room
Bathroom was very old - needs to be updated badly
Prós: very clear, affordable, and walking distance from downtown
Contras: Why would Hilton not offer free WiFi these days for international travelers?
Prós: Close to everything downtown, one block from subway, clean, modern, friendly helpful staff.
Contras: A little expensive but that may just be the prices in Toronto.
Prós: I enjoyed the friendly and professional staff.
Contras: If you drive into town with a larger vehicle, you will not be able to park onsite. Parking in other locations becomes costly.
Prós: Nothing, I didnt stay there. They gave my room to someone else.
Contras: Hilton booked me in an oversold hotel. After traveling 11 hours I showed up and they said i had no room! I paid for 2 nights in advance and it was PAID for. How could Hilton do this? I am a HiltonHonors member, being a member doesn't mean much to them, where is the loyalty? They gave my paid for room to someone else and told me to go find another hotel.
Contras: Unfortunately due to a late flight, I got in at almost 3:00 AM. They put me on the 26th floor. They didn't tell me there would construction starting on the 26th floor at 8:00 AM. It was terrible.
The hotel was not sold out either... It was loud and very difficult to try and get that extra 30 minutes of sleep I needed...
Prós: A equipe foi muito útil. O quarto era bom. Eu não tenho queixas. Vou ficar lá novamente.
Prós: Love the art, the vibe, the delicious food in the cafe, the beautiful old building and elevator. Each room was designed by a local artist, and mine had specially designed wallpaper that was full of surprising and interesting details. Comfy bed, warm room (in January). They give you earplugs in case the noise bothers you, but it didn't bother me, maybe because I'm used to living in a city.
Contras: It's an old building. Rooms are small. Bathroom shower is very small. But so worth it. Definitely reserve one of their limited parking places if you have a car.
Prós: Hot and cold running water, bed OK.
Contras: Ancient high wood windows with no storms. It was November and it was horribly drafty. I shudder to imagine January.
Very noisy due to streetcars and railway.
Room so small there wasn't room for a chair.
Shower stall so small I couldn't lean over to wash my feet.
Eccentric in your face art throughout. Fine if you like that sort of thing, but not my taste and hard to ignore.
Contras: Everything was expensive, the room, the room serve and the lobby bar
Prós: Customer Service
Contras: First impression- No soap - though housekeeping resolved issue quickly
Constant noises Rm 2616. Difficult to have a restful night.
Though I would give the place another chance. I believe my issues were just bad luck.
Prós: Hotel was spotlessly clean. Room size was above average. The bed was comfy, with crisp linens. In room coffee and bottled water included. All staff encountered were friendly. New Balance gym gear rental $5/d is a great idea (I didn't use it).
Contras: Parking is horrendous! The hotel entrance is undergoing renos - there is NO curbside signage to direct you to parking facilities. $50 valet and $40 off-site (over a block away), both with in/out privileges. The price came as a surprise to me as I had read $35 valet online when booking.
Water pressure is lacking in bathroom sink but shower pressure was ok. Restaurant is overpriced. There was no hotel directoy or signage to indicate pool location, nor was it mentioned at check in.
Prós: Location location location and very comfortable beds
Contras: More food options would have been great
Prós: The hotel is modern and it has a great location. Surrounded by amazing restaurants and places of interest. The views are phenomenal and super friendly stuff.
Prós: Great service with clean room
Contras: Wifi didn't seem to work very well.
Contras: I booked and got charged thru Kayak,com; then I found out got charged second time by the Westin. I contacted their billing dept. and was told I will be issued the refund for the second charged. I have not received the refund for almost a week. I will contact them again if no refund or the refund is not correct.
Parking fee is $50 which is expensive.
Prós: I contacted the hotel to confirm our reservation as we had booked it online a month ago and was forwarded to reservations and the lady was not helpful at all and told me the booking was for two double beds even though my statement from Kayak said 1 King bed. She was rude and didn't want to assist and instead told me she can put in a written request with the front desk for a King room but we will only get it if there is one available. She said someone would get back to me to confirm and no one did so I called the hotel again and again they put me through to reservations and I spoke to someone else who was not helpful either. The third time, I called the hotel and asked to speak to the front desk and spoke with Leonard and explained the situation and the confusion on why we were being told we could not have a king room when this is what we booked. He went above and beyond and not only did he make sure we had a king bed, it was on the 35th floor and lakefront room. It was beautiful and we had a wonderful anniversary. Thank you Leonard.
Contras: The hotel staff were amazing and polite but the people working the phones for bookings, were not helpful. After dealing with the reservation staff, it put me off and made me want to cancel my reservation as I was unsure if this was a reflection of what the service would be at the hotel. I did not appreciate that the woman I spoke with to confirm my reservation told me to call Kayak to fix the problem of why it said 2 double beds in the hotel system and not King. I told her I had a confirmation email from Kayak and could forward it but she did not want to help me.
Prós: Staff where very good
Beds where very comfortable
Contras: No wifi in rooms
Prós: Great location, our room was clean and nice with a beautiful view of the harbor, and staff were very friendly. The pool was nice. I would stay here again.
Contras: Parking was expensive ($40.00/day for self-parking, $50.00/day for valet), extra fees to use wifi in rooms, but free in lobby. Concierge was knowledgeable about tourist attractions, but didn't know anything about the public transportation when we asked questions about it.
Prós: Location, view, attentive staff.
Contras: The design of the entrance is terrible. Stupid car ramp and whatnot. Also the wifi should be free.
Prós: Great location and very nice and helpful staff. Rooms were great. The AC worked well and bed was comfortable.
Prós: We could not have been more pleased with the service. Friendly and helpful. We had several special requests for some medication that needed refrigerating and freezing ice packs. They didn't blink and had the items delivered to our room very promptly when we asked.
Rooms were spacious, lovely and comfortable. If you like the charm of older architecture, this is the place.
Contras: I did not like that they do not offer smocking rooms
Prós: Suite very comfortable layout.
Contras: Unable to control temperature in room:cool fan running all the time. Buffet breakfast limited for the price. Wait staff did not offer more coffee. French toast very thin and not tasty.
Prós: All the restaurants within a few minutes walking distance. Room was clean and comfortable.
Contras: The hotel has little soundproofing, you can hear hallway conversations in your room.
Prós: Everything was very comfortable. Friendly helpful staff made this stay even better.
Great location with good food choices within walking distance of the hotel.
Contras: This trip was for business. Since I need to work with my computer and have many phone calls during working hours there are times that I rely on room service. Unfortunately the food was not up to par and the prices were high, especially for the lack in taste.
Prós: Clean and friendly. Good sound proofing for flight noise. No carpeting is a plus in cleanliness but did prove to be noisy thanks to guests upstairs. Sounded like they were throwing a ball to a dog or they had a super active toddler running about into the wee hours.
Contras: Airplanes descending to land pass directly over the roof of the hotel. Excessive noise from upstairs guests.
Prós: The room was modern and my girlfriend and I enjoyed the ambience of it. The hotel is experiencing major remodeling, therefore parts of the hotel aren't complete (elevator, lobby, some floors) the stopper in my tub was literally just sitting in the tub and the towels smelled like cigarette smoke in which i hate. The overall stay was good and for the price i got it for I won't complain. They upgraded my to a suite on the top floor since it was my birthday.
Contras: Towels smelled like Cigarettes, long metal stoppers from my tub was broken and could have been hazardous and the strickly 11a.m. check out times.
Prós: It was awesome
Contras: The staff was not helpful or friendly
The rooms were not cleaned good in a daily basis
Contras: WI FI was bad
Prós: Staff were courteous and helpful.
Contras: The booking process with kayak. I was charged in US funds and at no time during the booking process was that indicated. It was only after the booking was paid for and confirmed that I was advised the charges were in US funds. I would have paid much less booking directly with the hotel.
Prós: I only stayed for one night but I found my room to be clean and comfortable. The front desk staff were friendly and helpful.
Prós: I really can't explain what I enjoyed about the hotel, the hotel was fine, clean, plenty of water pressure in the shower. A few chain restaurants are nearby.
Contras: The Airport Shuttle is run by a third party and their scheduling means nothing, stood at the curb for an hour. The hotel is showing its age, but clean. They also use "Sleep Number Beds" which has never been a positive, its like sleeping on an air mattress.
Prós: As always i think the location is great. Your in the middle of most attractions, theater, shopping.
Contras: We were really looking forward to seeing the newly renovated hotel. However ended up very disappointed. A quick glance and it looks great. When you get up close you can clearly see it was a rushed job and not professionally done which added to all the faults.
Prós: The number one selling point for this hotel, is that it is located right in downtown Toronto on Yonge street and is one block away from the line 1 College subway station, which is also a stop on the 506 Carlton streetcar line. There are also an unlimited number of reasonably priced places to eat and shop within walking distance of the hotel. The staff were very pleasant and helpful
Contras: My room was directly across the hall from a bank of four elevators. Fortunately, the hotel was not very busy or it would have been disturbing. The walls are thin and not well sound insulated. I could too much from the adjacent room. There is a new building construction across the street, so you won't get to "sleep in" on the average weekday. Of course this is a temporary situation beyond Marriott's control, which will auto-rectify once the building is completed
Prós: Nothing. There is nothing to like. This booking was not in their system and I was asked to leave the hotel!!
Contras: The WORST customer service at the hotel and what should I say about Kayak/Getaroom.com not having my booking show on the hotels end??? Where is my money??? I hope I am not getting charged or have been charged as I did not even stay at this hotel because they couldn't even verify my booking - the confirmation or booking number provided in my booking email meant nothing to the hotel. I am looking forward to an explanation!!!
Prós: The location is good
Contras: Poor service, they didn't have hot water the first day! rude bell desk personal. The cleaning service left trash on the room floor... in general pretty disappointed. Didn't expect this from a Marriot hotel at this price tag.
Prós: Staff was was always polite, responsive, and competent
Contras: Restaurant is more like a cafeteria with limited menu
Prós: The rooms were clean and the beds were very comfortable. I found myself walking in my stocking feet in the room . Something I rarely do in a hotel. Staff were friendly and helpful.
Contras: No fridge in the room. And there was construction within the hotel.mmElevators were extremely slow from the 14 th floor.
Prós: Just needed a place to crash for one night while doing an event downtown. The room was very clean and the bed was comfortable. Booked the room at a time and rate where I felt we got very good value for our money. Would likely stay there again if the price was competitive.
Contras: The hotel is in the process of renovating, but they are managing everything without any causing any noticeable disruption.
Prós: The location and the gym
Contras: I was transferd to three room because one had trash in it after it was cleaned, the second had 4-inch deeps in the matress...they weren't flat...it looked like they were mattresses from 20 years of usage...the third room on the 9th floor with out any reception. The manager was made aware. My three night stay was over 500.00 USD. The hotel is not the
Marriot standard. It looked like it was a Motel 6.
Contras: Ice machine missing on our floor...left over item from another guest found on floor...nothing major
Prós: From the moment we walked in the doors right through to checkout we were made to feel very welcome by all the staff, from front desk right through to housekeeping. We stayed in the south tower and appreciated the large room and
most important, the cleanliness of it. The location cannot be beat, so close to everything. we will definitely make this our hotel of choice for future trips to Toronto.
Contras: The only thing missing in the room was a mini fridge.
Contras: Sunday morning at 7am, the building next to the hotel dave and buster has a motor bike event. They had the music turn very loud that I can enjoy it from my hotel room. Or maybe it is just the window wasn't sound proof good enough.
Prós: Very well located, though late night food delivery is hard to find it is no fault of the hotel.
Contras: We came when the elevators were semi functional and lobby stair access was not obvious.
Prós: Easy access to highway
Prós: All was good
Prós: We checked in very late night, just stayed for a night and overall satisfied.
Contras: Last time we stayed at Residence Inn Vaughan and good thing was that they offered us free breakfast.
Prós: Located near York University and Rogers Cup. Large room with small refrigerator. Good price.
Prós: Free parking
Contras: Not so clean, person behind counter not so friendly
Prós: Private balcony with view over man made pond
Contras: Four star hotel yet pestered by cleaning staff in the morning too many times. Felt like a three star hotel. Bed creaked - needed replacement. And discovered bed bug bites on my feet when I returned home. Very small room with King bed.
Prós: The location was great!
Contras: Hotel was great and would definitely stay here again. The sink was cracked in our room but other than that, awesome!
Prós: The area
Contras: The pull out couch was disgusting
Prós: Having the pool open till 11 for everyone
Prós: A very quiet room. Our room was at the end of the hallway. We enjoyed a very peaceful stay
I have never stayed at a hostel before and I will not be staying at one again after this. The room was very small and quite dated. The bedding and shower didn't strike me as being very clean. There were no towels provided and they had the rough brown paper towels that are found in public restrooms for drying your hands. I was looking for a good deal and thought I found one with this place, but wne I got there they told me that the listed price on priceline was for 'members only.' I ended up paying xxx for an undersized and outdated room. Next time I am in Toronto I will definitely be staying somewhere else. I was orriginally looking for something that was affordable and comfortable since I was only going to be staying for one night. What I got was something that was mildly comfortable, but not at all worth what I ended up paying. I was told by the staff when I called before booking that a private room would offer all of the amenities of a normal hotel... this was not the case. If you are looking for the comfort and convenience of a hotel then do not stay here. If you are fan of hostels then perhaps this is the place for you. The only positive thing that I have to say about this place is that it is well located.
Prós: The hotel has a great location
Contras: Hidden membership fee that wasn't listed on priceline. The price of the room went up signficantly. If I had known I was going to pay as much as I did I wouldn have looked at better hotels.
Prós: The cleanliness and the staff. Also, the fact that is right next to a subway station which allows you to go downtown in a heartbeat.
Contras: Their so called king size bed is to small beds put together with small mattress with a thin thermapuric king size foam on top which in the middle of the might you end up in the crack in between the beds.