hotéis em Toronto

Prós: A localização é perfeita. Lindo hotel.

Prós: O check-out, a pessoa foi amigável e educada e o hotel em si foi lindo.

Contras: O check-in, cavalheiros foram um pouco rudes e não sorriam. Super estranhos.

Contras: O sistema de aquecimento estava barulhento. As paredes eram de papel fino. Poderia ouvir conversas de quarto enquanto eu passava portas. Especialmente sendo colocado tão super perto do elevador.

Prós: Viajamos pela Via e andamos do outro lado da rua. O bar da biblioteca é encantador. Os quartos são muito espaçosos e confortáveis. Todos devem dar-se um deleite e ficar no Royal York.

Prós: Confortável

Contras: Ele estava em construção (renovação) e algumas instalações foram fechadas

Prós: Serviço excelente

Contras: Caro, mas vale a pena.

Prós: A qualidade da cama, dos lençóis e do travesseiro. As comodidades do hotel, o andar com lojas e o acesso a muito mais

Contras: Absolutamente nada!

Prós: Férias rápidas com a esposa!! Um pouco de romance, e paz e tranquilidade! Gostei do ambiente, comida, bebida e serviço no bar da biblioteca! Altamente recomendado

Prós: A equipe foi amigável. quarto era limpo

Contras: Se sentir como iv hospedado em quartos melhor por muito menos!!!!!

Prós: Localização central

Contras: O quarto estava quente. Pequeno demais. O hotel precisa de uma remodelação completa. Parece e cheira velho.

Prós: Localização, localização, localização ... Acomodações incríveis!

Contras: Construção rescans reformas que estavam ocorrendo quando estávamos lá ...

Prós: Staff and location

Contras: Price of food/beverage

Prós: Staff were extremely professional and approachable. The hotel was in a great location.

Contras: Our room was small and the walls were thin. The joining room was very loud.

Prós: The swimming pool

Contras: Nothing at all

Prós: Location in the entertainment district

Contras: Problems with the plumbing in the room and we were not told that the pool and hot tub were closed. When we spoke to staff they dismissed our concerns

Prós: Location, staff and amenities were top notch; a real feeling of class staying at the Fairmont Royal York. We were in the city for a concert at the Scotiabank Arena and we couldn't have asked for a better location.

Prós: Staff was amazing: friendly and courteous.

Contras: It was really warm in the bedrooms, even with the air conditioning on.

Prós: Besides the convenient downtown location the hotel's history and class was comforting knowing you were in a place where they know how to run a hotel. I loved the beautiful, real, forsythia flower decorations especially at the entrances. Loved the pool.

Contras: Too many stairs at the entrances. Needs more ramps or escalators.

Prós: I put a request in for a Post Malone picture on the bedside table as my best friend and I were attending his concert. . .they outdid themselves. A picture for each of us, a bottle of wine, chocolate covered strawberries, 2 post malone pictures and a personalized letter telling us to enjoy our stay. They really added a special touch to a divorce celebration! ♥️

Prós: Difficult to identify any one thing - everything was extraordinary!

Contras: The normal rates are a little too high

Prós: Great location.

Contras: Nothing

Prós: Location is great. Didn't have meals there but heard good reports.

Contras: Bottom (fitted sheet) didn't fit the mattress and kept coming off.

Prós: Classic hotel, close to the train station and all of downtown. As always atreat to be a guest.

Prós: Location. Easy access to subway and buses.Good restaurant in the hotel and plenty of good restaurants locally.

Contras: Can feel rather impersonal.

Prós: We stayed at The Royal York nine years ago so it was so good to see that it was still a delightful place to stay. From our arrival everyone was extremely helpful and friendly and we were so pleased to see Alina in the York Station Bar after all these years....like meeting up with an old friend and her Martinis are amazing! Wish we could have stayed longer and looking forward to the next time. Thank you.

Contras: Didn't make it in time for breakfast on our last day, our fault wanted to get the packing done and by then the deli-bakery did not have much selection. It was 10.30am. Not much of a complaint is it? PS Haven't looked at your guest reviews on website.

Prós: The staff are far superior to any other hotel starting with the most important dept. The doormen & valets. 100% friendly, professional & helpful!

Contras: Nothing

Prós: Centrally located, ability to get around downtown underground directly from the hotel,security

Contras: Room was quite small, for the price would expect a few other in room items to be included like water bottles, robes and slippers, news paper

Prós: The facility was clean. The service was very good. The food was excellent. The room was ready early. The parking garage was convenient.

Contras:

Prós: The staff were very efficient, the room was clean and well designed and the beds were amazingly comfortable! We also really liked the express checkout option which made catching a flight much less harried.

Contras: No, I would definetely return.

Prós: Promptness of the staff, concierge was very helpful

Contras:

Prós: Location (Toronto downtown)

Contras: Noisy air conditioning; No light in the wardrobe room (one bulb missing, the other burnt; I had to ask them to fix the problem).

Prós: Localização

Contras: Sem touca de banho, kit de costura, chinelos, guarda-chuva ou frigobar no quarto. Varanda desgrenhada. Quarto quente.

Prós: Este é um hotel de negócios, portanto, não espere luxo 5 estrelas, mas foi significativamente melhor valor do que outros hotéis em Toronto. No entanto, foi ótimo para o valor, limpo, excelente localização e equipe amigável. As camas eram muito confortáveis, mas podem ser muito suaves para alguns. Eu definitivamente ficarei novamente!

Prós: No geral, a estadia foi boa.

Contras: O preço do café da manhã; 30 dólares tudo que você pode comer, mas eu não queria comer muito. Eu estava bastante chocado e eu não vou comer o café da manhã lá novamente.

Contras: WiFi foi muito ruim.

Prós: Separada para as crianças piscina e área de recreação

Prós: A localização era excelente e o hotel foi ótimo

Contras: Alguns funcionários não se importavam com nada, enquanto outros faziam de tudo para ajudar!

Prós: O tamanho do quarto, a localização, o buffet, hotel limpo

Contras: Cama estranha... tinha algo de errado com a cama.

Prós: A localização era excelente, o tamanho do quarto era maravilhoso, as camas eram extremamente confortáveis.

Contras: O único aspecto negativo foi que o quarto era um pouco frio.

Prós: Localização fantástica. Cama confortável. check-in fácil.

Contras: O quarto estava muito quente e o aquecedor não ajustava direito

Prós: Localização, limpo.

Contras: era para ser uma cama king/queen, só tinha uma cama de casal. Cama parecia antiga, colchão era desigual.

Prós: Café-da-manhã. Guy foi legal comigo e minha família

Prós: Camas muito confortáveis!

Contras: Máquinas de venda automática aceitavam o pagamento, mas não entregavam o item.

Prós: Room was comfortable, there was a balcony which is nice, A/C was very nice during this hot weather

Contras: Check out is at 11am and housekeeping was already knocking at our door 5mins to 11 which made us rush on checking out. Bathroom needs updating,

Prós: O tamanho do quarto é bom e o chuveiro também. O edredom é bem gostoso. Gostei da piscina e da jacuzzi.

Contras: A calefação foi bem ruim, porque fazia um barulho infernal de exaustor, pausava um pouco e voltava. Isso o tempo todo, inclusive durante a noite. O valor do café da manhã (entre 24 e 27 cad) muito elevado, poderia ser menor...acabei fazendo o café da manhã numa padaria próxima ao hotel.

Prós: Bed was comfy and clean

Contras: Couldn’t use the balcony because of pigeon poop and a nest with babies in it. The bathtub was broken so my wife couldn’t take a bath. Only select buttons on the t.v remote worked

Prós: The market food options.

Contras: Very expensive for nothing really.. old carpet, older rooms, farther away from the downtown, entertainment district than other hotels and restaurants.

Prós: Location

Contras: Unfortunately our room was beside elevators that you could hear all night

Contras: Due to virus everthing was closed and prices should have been lower, or voucher for next time upgrade given.

Prós: Our first stay was excellent - air conditioning was a bit loud, but otherwise good. Our second stay on June 4th was good except for air conditioning - it was very hot in the room all night. Not sure what was going on there but it didn't work well.

Contras: Better air conditioning. We're from the north (700 km north of Toronto) so we're used to cool air.

Prós: location

Contras: hotel was too hot and there was no fridge for cold drinks. price was high parking was difficult

Prós: The beds where amazing.

Contras: The deposit free was higher then the cost of the room and still has not been paid back.

Prós: Everything but parking

Contras: Still no one knows where to park a 3500 Dodge Ram LOL

Prós: Location

Contras: Room furniture could be updated and better coffee/tea selections in the room

Prós: Beds were comfortable and room location very quite.

Contras: The only minor fault was distance from elevator.

Prós: It was a releaf to get to the hotel. It took 2 hours to get to the hotel because of the Santa Parade. Not your fault.

Prós: The handy location and the comfort of the bed. It was easy to check in. Good but expensive parking.

Prós: Great location, lots of shopping and restaurants within walking distance

Contras: Room was very small, very noisy, uncomfortable bed

Prós: good linen

Prós: the convenience

Contras: loved everything

Prós: The location was great.

Contras: There was a lot of noise in the front entrance near the desk. This was due to all the people that were there.

Prós: Hotel muito bem localizado,exelente para fazer compras e conhecer bem a cidade.

Prós: Orientações do concièrge em relação a turismo em Toronto

Contras: Hotel muito grande e impessoal, muitas pessoas circulando no hall de entrada.Nào gostei do breakfast no restaurante. Somente alimentos industrializados , nada natural e fresco.

Prós: Conforto, comodidade e localizaçao

Contras: nao

Prós: O hotel é bom, mas grande demais.São centenas de hóspedes e perde-se a individualidade... O hóspede é apenas um número a mais. Pedi informações sobre o sight-seeing bus e informaram que não estava rodando, portanto indicaram-me um city-tour, muitíssimo mais caro. Só no dia de nossa partida foi que percebi que existe o ônibus, sim...A internet é caríssima e também muito caro o café da manhã no hotel.O hotel é bom, mas não é nosso perfil para uma próxima permanência.

Prós: Localização

Prós: Por ser muito central perto de metro, restaurante e facil acesso

Contras: Internet gratis nos quartos

Prós: A equipe do clube e as comodidades foram fabulosas!

Contras: nada

Prós: A localização foi boa.

Contras: O serviço foi terrível. As instalações foram mal mantidas. As instalações eram terríveis. As opções de comida eram terríveis.

Prós: equipe muito cortês e atenciosa

Prós: Senhora da segurança foi muito agradável mas era um grupo muito barulhento!

Contras: O quarto era um pouco apertado para uma "suíte"

Prós: Tudo foi ótimo a partir do momento em que entramos até o momento em que partimos. Estando na área do centro eles fizeram o melhor para fazer os hóspedes se sentirem em casa

Contras: Além do alarme de incêndio que disparou à noite. Isso era algo que não estava sob nosso controle. Tudo era bom. Sem reclamações.

Prós: Peço e recebo uma das melhores vistas da cidade. Como minha primeira visita fora do meu país, a equipe foi extremamente acolhedora e amigável.

Prós: Camas maravilhosas

Contras: Nada

Prós: A cama era muito confortável

Prós: Ótimo hotel. Bem no centro da cidade. Muitas opções de comida a poucos minutos a pé. Bom hotel para conferências.

Prós: A equipe era incrível! O hotel é muito agradável.

Contras: Wifi não incluído. Não gostei nem um puco do fato de ter que pagar por isso.

Prós: Equipe da recepção, camas confortáveis

Contras: Limpeza quarto perdeu um par de itens

Prós: A equipe é realmente simpática. O quarto tinha uma vista excelente e o hotel está localizado no coração do distrito financeiro e a uma curta distância das principais atrações de Toronto. Ótimo para fazer negócios e explorar a cidade.

Contras: Eles cobram uma taxa extra para o Wi-Fi. Wi-fi gratuito é fornecido para alguns membros do SPG em condições que não são consistente entre os hotéis Sheraton.

Prós: Localização

Contras: Muito aberto ao público

Prós: Pagamos uma espécie de "upgrade", onde teríamos o café da manhã, a internet e mais um lanche à tarde e que valeu muito a pena! O café da manhã é fantástico, a vista de onde era servido o café, em um dos últimos andares do hotel, era de tirar o fôlego, dava para ver a CN Tower e o ambiente em si era muito agradável! A localização do hotel é excelente, principalmente para quem vai no inverno, pq vc pode fazer quase tudo pelo Path e as principais atrações são bem perto. Sem dúvidas me hospedaria lá novamente.

Contras: O quarto poderia ser um pouco maior, mas nada que atrapalhasse a estadia. Sempre melhor ficar nos andares mais altos.

Contras: Would prefer a real coffee pot in rooms so can make more than one cup at a time

Prós: Clean

Contras: With 4stars standard, I expect lotion in the bathroom without asking

Prós: location, reliability, good meeting point, facilities

Prós: friendly staff

Contras: would have appreciated the hot tub and liked a newspaper. being disabled, i did not appreciate being placed in a room at the end of the hall (i phoned the sheridan and they knew). we were kept awake until 3am the first night by neighbouring room noise

Prós: Awesome view

Prós: Staff were rude. They didn’t even want to provide me with an ice bucket. No room cleaning.

Contras: No suggestion as to how to get a meal of any sort even off their property. They simply said nothing was available and I am staying 4 nights.

Prós: Nice hotel

Contras: It's so sad to see this normally busy hotel so quiet due to covid-19. It's like a ghost town. I can't wait for a return to normalcy.

Prós: Location

Contras: Found dried blood on the sheets at the foot of the bed under the comforter, was disgusting to see. I raised the issue with the concierge .

Prós: Check in was available as early as noon due to low traffic. Large tv, fast elevators, large windows overlooking the city. The concierge upgraded my queen room to a king.

Contras: N/a

Prós: Breakfast buffet

Contras: noise level of lobby

Prós: Great amenities, easy access to everything............

Contras: no

Prós: The front desk staff were very attentive, friendly and helpful. The location is convenient to move around.

Prós: The room we were given at check-in didn't quite work for our 2 adults/2children party - the front desk staff was very accommodating (at 2am!) and rectified the situation very pleasantly.

Prós: The staff were excellent and helpful. Lobby computers always available. Spa service absolutely excellent.

Contras: Bathroom in rooms needs updating (old wallpaper and tile). While the spa services were excellent, the spa itself is run down and needs modernizing. Good prices though.

Prós: O que mais gostei foi da localização do Hotel que permite um fácil deslocamento para toda a cidade, pois conta com um serviço de transporte muito próximo tanto para ônibus , taxi e metro.

Contras: O serviço de concierge deixa um pouco a desejar

Prós: Por ser um hotel bem central em Toronto

Contras: Ter preços mais competitivos

Prós: Foi prazeroso estar hospedada no Sheraton de forma geral mas o que mais gostei foi do jardim com cachoeira que existe no saguão do hotel nos possibilitando a sensação de estarmos mais próximos à natureza. Muito bonito o jardim.

Contras: Meu quarto no 40 andar ficava ao lado do elevador de serviços que funciona 24 horas. O Barulho incomodou um pouco.

Prós: Localização do hotel

Contras: Não

Prós: It was a wonderful place really enjoyed the stay

Contras: The feather pillows very allergic to them. We had to ask for foam and it took quite awhile to receive but did get them thank you

Prós: Proximity to Downtown.

Contras:

Prós: The location

Contras: We didn't like the breakfast the fruit wasn't sweet to me the fruit was overpast.

Prós: O quarto era limpo, quarto de canto com muita luz. Foi fácil fazer o check in e out.

Contras: Ar condicionado extremamente barulhento e velho, ficava ligando e desligando. Nenhuma máquina de gelo no andar Hilton Honors. O controle remoto não funcionou, e não tinha como lavar a roupa no quarto. Não é um hotel de luxo.

Prós: A equipe foi além de satisfazer as minhas necessidades. Sempre cordial e amigável.

Contras: Nós não conseguimos o tamanho da cama que tínhamos pré-reservado, o hotel foi vendido todo depois que eu já tinha pré-pago.

Prós: Tivemos uma estadia agradável. O quarto era limpo e a cama era confortável. O quarto era pequeno, mas bom. Eu gostaria de ficar lá novamente. Boa localização no centro.

Prós: Os funcionários do hotel foram muito simpáticos, especialmente às 2 da manhã na sexta-feira, como o nosso voo foi cancelado e tivemos uma viagem de ida e volta para Toronto de Phily. O café-da-manhã foi muito bom, e a equipe de espera para ele e o jantar em Sat. foram cordiais e acolhedores. Fomos feitos para nos sentir bem-vindos, mesmo que nossa equipe de futebol estivesse jogando Toronto para o MLS Cup.

Prós: As camas eram muito confortáveis. Quartos muito limpos. Eu gostei do biscoito no check-in. Muito moderno e bem cuidado.

Prós: Tranquila. Funcionários simpáticos.

Contras: Comida muito caro e bebidas. O bar fecha cedo.

Prós: Muito perto de todas as principais atrações no centro de Toronto. A uma curta caminhada do estádio Rogers. Bom quarto com cama confortável.

Prós: Localização

Contras: Sem banheira quente

Prós: Boa localização

Contras: Quartos pequenos pelo preço, estacionamento muito limitado para os hóspedes, quartos empoeirados.

Prós: Ótima localização e funcionários muito bom! Gostaria estadia aqui novamente!

Prós: Localização! Equipe! Estacionamento!

Contras: O menor quarto que eu já vi em um hotel!

Prós: A localização é muito boa, perto de algumas atrações turísticas e do metrô. O hotel é muito confortável.

Contras: A internet no hotel era péssima

Prós: Location

Contras: Booked with breakfast but restaurant closed. Staff, quite unfriendly, told me to reach out to booking.com. Room smelled strange, air conditioning could not be switched of so slept very bad because of ventilation noise.

Prós: Localização

Contras: Conforto da cama

Prós: Fantastic room and amenities!

Contras: Construction ongoing nearby with high cranes. Not the best view.

Prós: Friendly staff and clean room.

Contras: I had to run water for 1 hr to get warm water... but my room was changed, so it was fine

Prós: Localização é boa. O café da manhã deixa a desejar. A qualidade e variedade dos produtos oferecidos é razoável, o atendimento não muito.

Contras: O atendimento do café da manhã e o conjunto dos produtos oferecidos. Para apoio para fazer check-in para viagem aérea não fui atendido e os computadores disponibilizados muito lentos. Desisti.

Prós: Nothing!

Contras: I booked this place on booking.com. I needed to go for my surgery. Than I went to this hotel last night. I told the staff at the lobby that I will use my nephews credit card. I put my nephew on the phone to provide his credit card. The staff told me: you have no credit card? I will cancel your reservation. Get your stuff out of the hotel right now or I will call the security, the police. The staff threatened me just because I had no credit card! I went to many hotels before, I could just leave a deposit or ask my family member to provide with their cards. I have never been humiliated and threatened like this by a hotel staff in my entire life, and I have been in a lot of hotels!!!! I wasnt even finished talking to my nephew, the staff tells me: I said get your stuff put of the hotel right now, leave right now!!!! Even if I get a card soon, I would never ever go hack to this hotel ever again! They're really crazy and dangerous people!

Prós: Excelente localização, bem no centro da cidade, muito confortável e limpo o quarto

Contras: TV não é smart. Apenas canais locais

Prós: Location, friendly staff at the desk, the option to hold our luggage after check out until it was time to go to the train station. The restaurant and bar were clean and service was good too.

Contras: The rooms did not have enough appropriate lighting and no full length mirror for dressing.

Prós: Everything

Contras: Nothing

Prós: Cleanliness and staff

Contras: Nothing bad, just wished it was closer to Eaton Centre (less walking :) We are retired couple, watching our budget.

Prós: Cleanliness

Contras: Room is too cramped

Prós: Hotel muito bem localizado perto de centro e acesso à pé à vários locais interessantes, equipe de recepção e concierge muito cordiais e solícitos.

Prós: the bed

Contras: no newspaper

Prós: location in Down Town Toronto, near of the action

Prós: The receptionists, the conscierge, the front door staff and all the staff in the restaurants and the bar were very helpful and friendly. We never had to wait for a taxi and when we return to Toronto we will stay in the Metropolitan.

Contras: Nothing!

Prós: We like the fact that it was close to most of the theaters and the Eaton center, the staff was very helpful, and the breakfast was very good as well.

Contras: No complaints with the hotel, just not a lot of bars with live entertainment that I could find for 50 year old people.

Contras: They are charging service fee of 8 CAD per day. It is pretty unusal and not transparent at all, that you have to pay it in the first place and what is this charge for!!!!

Prós: A localização. Custo-benefício.

Prós: Custo beneficio muito bom, fiquei sem cafe da manha, economizei muito, e dá para fazer tudo a pé, excelente localização para conhecer Toronto, e para a Dunda Street que é muito movimentada.Gostei e achei a escolha muito boa.

Prós: A localização do hotel o coloca em ponto central da cidade, exibe uma boa relação custo e benefício.

Prós: perfeito .. adoramos

Prós: Localizacao

Contras:

Prós: Praticidade, facilidade de movimentacao pela cidade, localizacao, comodidade em relacao a elevadores, internet.

Contras: pia do banheiro pequena

Prós: O lobby era grande e limpo. Também estava perto do Terminal de bonde de Queens Quay.

Contras: Meu primeiro quarto não tinha armário e uma pequena banheira, embora eu tenha sido dito que estava recebendo uma grande caminhada no chuveiro e não uma banheira. Então meu segundo quarto (depois de ser movido), que tinha um armário e uma banheira, não tinha um telefone funcionando - AMBOS os telefones não funcionam! É uma coisa boa que nós não tivemos uma emergência!

Contras: O meu quarto em particular tinha um sistema de ventilação muito barulhento. Não dormi......

Prós: Boa localização e instalações muito agradável. Os quartos eram tranquilos e muito escuros. Ótimos para dormir!

Contras: Tinha um cheiro de perfume no lobby principal. Isso não é necessário. Além disso, o café da manhã no restaurante é muito caro.

Contras: Reservado o hotel com meu cartão de débito (eu uso meu débito como um cartão de crédito em qualquer outro lugar). Eu não fui dito até que eu cheguei ao hotel que meu débito não funcionaria a menos que eu ponha um depósito de 300 dólares, no alto de minha estada de 460 dólares. Como resultado disso, eu tinha menos fundos para ser capaz de fazer o que eu queria durante a minha estadia em Toronto.

Prós: Adoro a vista do Lago Ontário a partir da sala e a proximidade com o Air Canada Centre e o Hockey Hall of Fame. Muito legal para ver muitos dos jogadores no lobby.

Prós: A vista, a cama dos Deuses, equipe amigável e amável!

Contras: Os quartos estão (especialmente o banheiro) mostrando desgaste. Mas ainda é confortável e agradável.

Prós: Este foi localizado na beira-mar com fácil acesso ao centro da cidade. O quarto era confortável com uma bela televisão de ecrã grande (torre norte foi renovada).

Contras: O banheiro era pequeno em relação ao tamanho da suíte. South Tower não foi renovado, mas tem um pouco melhor vista para o lago.

Prós: Perto do centro de Toronto, boa vista

Contras: Tudo era caro, o quarto, o serviço de quarto e o bar no lobby

Prós: O serviço ao cliente Localização

Contras: Primeira impressão - sem sabão - embora a equipe de limpeza tenha resolvido o problema rapidamente Ruídos constante vindos do quarto 2616. Difícil ter uma noite relaxante. Mesmo assim gostaria de dar outra oportunidade para o lugar. Acredito que meus problemas foram apenas má sorte.

Prós: Localização e camas muito confortáveis

Contras: Mais opções de comida teria sido ótimo

Prós: O hotel é moderno e tem uma localização excelente. É rodeado por restaurantes e pontos de interesse incríveis. As vistas são fenomenais e a equipe é super amigável.

Prós: Ótimo serviço com quarto limpo

Contras: Wifi não parece funcionar muito bem.

Prós: The hospitality was great

Contras: Choice of breakfast, wish there was substitutions for something else

Prós: Location to downtown and view of water was great

Contras: Walls were not sound proof and our neighbours were loud passed 2am.

Prós: The location is fantastic.

Contras: coffee in the rooms during Covid. We had a maker with sugar and creamer but no actual coffee. One concierge was rude and told us we absolutely couldn't have any coffee packets or paper cups in our room but others happily brought it to us.

Prós: the room.was amazing and clean and the front desk staff were polite and professional.

Contras: i have no complaints.

Prós: Top Location

Prós: The location is perfect for touring the city and getting over to the island.

Contras: Charges on my cc...how am i paying 13% HSt then a municipal tax, then HST on that municipal tax. Just doesn't seem right.

Contras: Staff wasn’t helpful especially manager, travelling for work and had to work early I had to call security numerous times as their were teenagers partying in the hall at 2am and I had to be up at 5:30am. So you can just imagine the sleep quality. Not to mention their suppose to enforce social distancing and clearly that wasn’t happening in the hall way. When I spoke to management in the morning I was told nothing can be done because I booked through bookings :/ I won’t be staying here again when travelling to Toronto for business. Our room was dirty as well, there were beer bottles on our balcony and used shot glasses . Just a bad experience overall. Didn’t get breakfast either.

Prós: Breakfast in a bag.

Contras: No maid service or room service, no vouchers for lack of restaurants, tables to sit at even outside, and the fact we had to go five dats without the room cleaned.

Prós: The view

Contras: Pillow was too soft

Prós: view over the lake was excellent. Early check in made our day nicer.

Contras: No free Wifi ($15 per day?). Had to wait for pick up of the breakfast, then the coffee dispenser in the lobby was empty ( at 9:00 am?).

Prós: You can’t beat the location. I’ve stayed T this hotel several times and every experience has been amazing.

Prós: The room was clean and I had a lake view

Contras: No

Prós: same location as conference

Prós: Staff very courteous and helpful. Great location.

Prós: The room service breckfest was right on time in the morning and it was grate

Contras: The hotel was the best that we stayed at so far service was grate

Prós: view of lake, valet parking

Prós: No one bugged us

Contras: mark up on the food way to high

Prós: Lovely room - very confmy bed. Lots of choice at breakfast. Good Location.

Contras: When we arrived at the hotel, we were first given standard traditional view rooms despite having booked and paid extra for lake view rooms. Although this was quickly rectified. Also on checkout, the hotel tried to charge us the standard rate for the rooms - despite having paid in full already at an online discounted rate.

Prós: facilities of the hotel in general

Contras: no

Prós: Proximity to harbour

Contras:

Prós: nice room, nice view

Contras:

Prós: Lakeview

Contras:

Prós: O Visual do Lago de Ontário

Contras: A Limpeza foi deficiente, pois encontramos restos de comida sob a cama dos hospedes que nos antecederam. Para a qualidade do hotel isto é uma falha grave.

Contras: Nós desejávamos que as fotos on-line retratavam o que os quartos realmente pareceriam. Meu marido e eu tivemos que compartilhar um edredom realmente fino.

Prós: Quarto limpo, bom tamanho, wifi gratuito

Contras: custo extra para fazer o check-in mais cedo Sem café da manhã incluído

Prós: Excelente localização no centro, com restaurantes, bares e lojas

Contras: Quartos pequenos e camas pequenas

Prós: Localização conveniente.

Contras: Estacionamento não estava incluído, assim como o wifi.

Prós: Localização e preço, limpo, amigável o suficiente ....

Contras: Os lotes de construção no balcão do lobby ... frente parecia sob equipe

Prós: Limpo

Contras: Um dos elevadores estava quebrado, então tinham longas esperas

Prós: Localização e quarto eram excelentes. Decoração e cama muito bom. Bom valor para o preço.

Contras: Nota o facto de Wi-fi não foi incluído. Nem foram filmes disponíveis ou de trabalho, ou estacionamento incluído. Não fiquei impressionado com o US$ 250 downpayment Para taxa de limpeza. Não mencionado quando reserva Ou no Web site.

Prós: Localização é perto de tudo e quarto tem tudo o que você precisa

Contras: As camas eram um pouco grandes e tinham que colocar a toalha sobre o ar CONDICIONADO

Prós: Amei a localização que você pode ver Yonge Dundas praça do lobby!!!! Muito atualizado e limpo com simpática equipe acomodadora!

Contras: Teria sido bom ter wi-fi e estacionamento incluídos quando adquiridos através de sites de venda, incluídos quando adquiridos através do site Bond Place.

Prós: Conveniente, limpo e confortável. equipe atenciosa e amigável. A única queixa é cobrarem pelo wifi. Primeiro lugar em que penso ficar na próxima viagem

Prós: banheiro bom e limpo. Estação de metrô nas proximidades foi um grande bônus.

Contras: barulhento no fim de semana. É no centro, então isso já é de se esperar. Quarto um pouco pequeno.

Prós: Perfect location for business if you are in Toronto for work in the Financial District or for a tourist as you are in the entertainment centre, If you are visiting universities, several are within walking distance to the hotel too.

Contras: Was not advised that there is a daily charge for wifi internet.

Prós: The staff are always helpful and happy

Prós: Its in City Center of Downtown Toronto .

Contras: They Dont Accept Cash ,

Prós: The hotel is in a good location with Dundas Square a two minute walk away and the Eaton Centre a five minute walk.

Contras: Parking is not included in the room rate and it is in a separate underground lot off of the hotel property. It is across the street. The hallways were eerie and appeared to not have been renovated for some time.

Prós: Convenient for Midtown Toronto on subway line

Contras: Parking is on street or Public Parking close by

Prós: SUPEROU COMPLETAMENTE A MINHA EXPECTATIVA PERTINHO DE TUDO NO CORACAO DE TORONTO SUPER INDICO E COM CERTEZA VOLTANDO A CIDADE ME HOSPEDAREI LA DE NOVO. E INDICO A TODOS PERTINHO METRO, RESTAURANTES, PUBS E SHOPPING.

Contras: NAO EXISTE NADA QUE EU POSSA COLOCAR AQUI.

Prós: A localização é boa, a poucos metros da Dundas Square. O quarto é bom, espaçoso e limpo. A cama é confortável.

Contras: A cobrança por internet é um absurdo. Sobretudo numa cidade onde até na rua há internet de qualidade grátis.

Prós: A localização é muito boa

Contras: Wi-Fi pago a parte por dia.

Prós: Clean tidy hotel room.

Contras: Everything seemed fine.

Contras: Na prática, só há um elevador que funciona regularmente e que , obviamente, não dá conta do grande número de hóspedes. Também o restaurante não comporta a demanda no horário do café da manhã.

Prós: Localização excelente, funcionários muito prestativos, limpeza.

Contras: O wi-fi custa 10,95 dolares por 24h. Num mundo globalizado acredito que deveria ser uma cortesia e não cobrado e tão caro.

Prós: Location, and room was functional and everything worked great.

Prós: Localizacao

Contras: Tercerizacao cafe da manha, local pequeno, poucas opcoes e preco alto

Prós: Central location

Contras: Small room, no refrigerator. I'm very disappointed because I booked the room with preayment for the best fare. I needed to take a second room and I found out that the hotel made me a cheaper rate!

Prós: Location is just off Eaton Center, easily accessible to subway, shops, etc. Room was in good conditions and very clean.

Contras: Some services are poor. They provided only one pack of coffee and refuse to refill. The parking is covered and seems to be safe, but quite expensive and you may have unhappy experiences: charged me some extra money when leaving claiming that I exceeded the time with one hour (although the man in charge indicated me a different time limit when I entered).

Prós: I liked nothing about it and I still do not know what amount you booking.com charged my credit card. Kindly send me this info pls.

Contras: Yes the elevator I hated the idea of using a swipe key, it is stupid.

Prós: Nice hotel very central and conveniently located. It is clean and reasonably priced/

Prós: The location of the hotel is excellent for city travellers. sINCE I last stayed there the hotel has been refubished and is excellent. sHAME the restaurant was not quite finished.

Prós: A localização e excelente, e o quarto bem arrumado.

Contras: o cafe da manhã e pago a parte e muito caro pelo que oferece.

Prós: Nada

Contras: Nada, muito ruim

Prós: localização central

Contras: pessoal da recepção

Prós: A localização.

Prós: É um hotel simples porém aconchegante. A localização é ótima, perto do metrô e do Eaton. O custo benefício é muito bom. O quarto é confortável, com TV de LCD, a arrumadeira Carol muito simpática. Recomendo à todos.

Contras: Achei o café da manhã ( pago à parte) caro pelo o que oferecem. Fiz algumas ligações internacionais rápidas, que saíram bem mais caro do que imaginava.

Prós: Hotel básico com preços acessíveis que atende a hospedes não muito exigentes. Ótima localização para quem pretende explorar os pontos turísticos da cidade.

Contras:

Prós: Excelente equipe. Localização perfeita. Preço fantástico e quarto incrível. Amei.

Contras: Cama foi um pouco curta.. Lol

Contras: Foi perfeito

Prós: É um edifício histórico no centro de Toronto

Contras: No geral tudo foi ótimo, sem queixas

Prós: A limpeza do quarto, wi-fi, localização do hotel e simpatia dos funcionários.

Contras: Nada

Prós: Amei as áreas abertas e comida/serviço foi excelente

Prós: Excelente localização e para um hotel no centro da cidade, não poderia bater o preço

Contras: Acordei ao som de roedores mastigando fora no teto - horrível!! Além disso, os elevadores foram extremamente lentos - espera de cerca de 10 minutos para ser esperado. Banheiro extremamente pequeno.

Prós: A localização, a vista, o quarto e as comodidades, e o caixa forte!

Prós: Ficar longe

Contras: Tranquilo limpo

Prós: Eu adorei o design e a funcionalidade ... a cama é muuuuito confortável. Academia era pequena mas boa.

Contras: ar condicionado foi um pouco barulhento, mas não insuportável.

Prós: Localização

Contras: Parece RUDE equipe que são muito não eficiente. Muito datada de quartos

Prós: The architecture

Prós: One King West is a lovely hotel , comfortable rooms especially the beds. The staff are very helpful and friendly and can not do enough for you. Excellent location downtown Toronto.

Contras: Nothing

Prós: Do conforto do quarto.

Contras: De o café da manhã não estar incluso na diária que foi cara.

Prós: Outstanding service. Very friendly. Clearly an upscale hotel. First night I had an interior room. The second night (did a separate booking) I had an external room on the 32nd floor. Nic view if the city and the lake.

Contras: No

Prós: A cama do quarto era muito confortável e a piscina aquecida sensacional. Muito convenientes a máquina de lavar e a de secar roupas

Contras: O sofá cama nao era confortável e os utensílios da cozinha eram poucos.

Prós: Prédio histórico, Localização privilegiada, perto dos principais pontos turísticos e com acesso direto ao PATH.

Contras: Não oferece estacionamento, embora logo em frente tenha um Public Parking. Mas então acaba-se gastando muito se estiver de carro.

Prós: A vista do hotel é sensacional e a localização é ótima.

Prós: Localização

Prós: The staff were extremely Friendly and helpful. They went above and beyond to give a great first time experience. Beyond Excellent customer service.

Contras: N/A

Prós: Staff was super friendly and helpful. In suite laundry was major bonus to wash and dry running gear before packing into suitcase. Room comfortable, well appointed. Historical building was neat, lobby nice, convenient location downtown. Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking. Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor. Sandwich/pastry shop off lobby was good, Starbucks immediately across street.

Contras: No in suite breakfast option, so either be prepared (and make use of in suite kitchen), hit restaurant downstairs (which seemed expensive), or plan for pastry or coffee shop mere steps away.

Prós: Excellent location, within walkable distance from Union Station, King subway station and streetcar. Also, around 10 mins walk to the waterfront

Contras: I was not given a room with a view as requested at the time of booking. However, a front desk staff arranged another one right after my complaint

Prós: I really enjoyed the facilities and the proximity of the hotel. It was great that the hotel was attached to the PATH as well.

Prós: Breakfast

Contras: nothing everything was excellent

Prós: The amenities in the room were very nice; good entertainment and comfort. Great location to downtown core.

Contras: Parking and access to the hotel is a little difficult, only because it's off Yonge St, the main street downtown.

Prós: Food and staff were excellent at the Bistro, and location was good.

Contras: Water pressure was poor in shower and had trouble getting cold water in shower.

Prós: The rooms were clean and well maintained. No smoking and the location is good.

Contras: The gym was equipped poor (just a few bikes, threadmills and stepper, no water dispender) and there was no filled fridge in the room. Internet was charged extra

Prós: Very comfortable rooms that would be ideal for a longer term stay, excellent security, very convenient business location, polite and helpful staff.

Contras: Elevator problem, at arrival, only 1 elevator for 49 floors which resulted in excessively long waits.

Prós: A localização do hotel é excelente. Sua ligação subterranea facilita com acesso ao metrô facilita muito, principalmente em dias de chuva.

Contras: O local do breakfast é inapropriado e muito caro.

Prós: O hotel é realmente fantástico em todos os quesitos questionados. Localização e funcionários fantásticos, muito educados, extremamente prestativos. O tamanho e a funcionalidade dos quartos é excelente, o apartamento que nós ficamos tinha microondas, geladeira, máquina de lavar louças, máquina de lavar roupas, cafeteira elétrica, tostadeira, tábua e ferro de passar roupas.

Contras: Só faltou ao The Suites at 1 King West um shuttle para apanhar os hóspedes no Aeroporto Internacional Toronto (Pearson), tivemos que usar o shuttle que para no Royal Park, mas a falta do mesmo não impedirá que o escolhamos novamente.

Prós: A cozinha completa e a localizacao. Alem da vista maravilhosa

Prós: o conforto do hotel e localizacao

Prós: Polite and friendly staff.Great fitness area.Laundry facilities in the suites at the hotel.Old leather furniture.

Contras:

Prós: Localização

Prós: Tivemos uma cama que era real desconfortável

Prós: A equipe foi ótima, os quartos foram realmente bons. Gostaria de ficar novamente!

Prós: A equipe foi muito útil. O quarto era bom. Eu não tenho queixas. Vou ficar lá novamente.

Prós: O b. rápido

Prós: Camas foram muito confortáveis.

Contras: Tapetes foram um pouco sujo

Prós: Excelente localização Fácil de fazer o check in

Contras: Quartos ultrapassados Não é à prova de som - dava para ouvir tudo dos corredores e da estrada (ex: sirenes) Sem frigobar no quarto O banheiro era muito antigo - precisa ser atualizado

Prós: Muito claro, acessível, e a uma curta distância a pé do centro da cidade

Contras: Por que razão é que Hilton não oferecem acesso gratuito WiFi estes dias para viajantes internacionais?

Prós: Eu gostei da equipe amigável e profissional.

Contras: Se você dirigir na cidade com um veículo maior, você não poderá estacionar no local. O estacionamento em outros locais torna-se dispendioso.

Prós: Clean/safe

Contras: I was not given the room I paid for.

Prós: The Hotel is in a great location. Close to restaurants and transit. The room was clean and we had a nice view of the city.

Contras: There were some partiers on our floor, however the hotel staff were pretty quick to deal with them and we never heard them again.

Prós: Location and staff were amazing! There was a nice big TV which was nice!

Contras: The prices for the food! It was over $50 for 3 bottles of water and 5 bananas. We did NOT expect that and very very disappointed! The breakfast buffet was amazing, but the STAFF was making fun of us for taking a second trip to the buffet! The price of the buffet was RIDICULOUS! The STAFF should be ashamed of themselves for making fun of their guests!!!!!!!!

Prós: An average hotel room for a four star hotel.

Contras: It would be nice if the tv could connect to streaming services.

Prós: The price the first night but way overpaid for a second night. No service for what they charged was wrong

Contras: Price/value was awful.

Prós: We were expecting more even just a bath tub but jacuzzi is what we really wanted the pool was awsome but not even a hot tub

Prós: Staff was amazing! They went above and beyond to make me feel special!

Contras: Not a thing. Everything was amazing!

Prós: I love the Hilton at an affordable rate. Walking distance to my favorite restaurants and the Eaton Center.

Contras: No Spa

Prós: The free newspapers. Starbucks close by.

Contras: Bed was softer than I like.

Prós: A localização é de excelência na baixa de toronto mesmo em frente ao metro. As camas são extremamente confortáveis bem como as almofadas A vista dos quartos é fantástica

Contras: Para um hotel de renome como é a cadeia Hilton achamos que os quartos poderiam estar em melhores condições necessitando de remodelações com urgência. Haviam imensas falhas e é notório que o hotel já tem alguns anos.

Prós: The price was nice. Room was clean Due to covid19. It was just a place to sleep No foods or room service Totally different ambience

Prós: Location to my business

Contras: The room facilities were below average. No Fridge. Not able to open window for fresh air.

Prós: Great stay, nice pool, jacuzzi and sauna. rooms were big and comfortable.

Prós: As camas são muito confortáveis,perfeitas para uma ótima noite! revigorante!

Prós: staff

Contras: quality of the rooms, old bathrooms, no minibar

Prós: Facilities were excellent and the staff helpful

Prós: Very well situated in downtown core. Easy access to theatre distict - easy walking distance to several theatres - and a short walk to Rogers Centre. The purpose of our stay was to see a play and also went to a CFL game. Great

Prós: Da cidade e da vista do nosso quarto no 29 andar e da simpatia das pessoas inclusive dos funcionarios do hotel.

Contras: o sistema do pequeno almoço que acabamos por nao utilizar,apesar de utilizarmos tanto o bar como o restaurante para jantares onde apreciamos a relação preço/qualidade e ambiente .o pequeno almoço é confuso e desagradavel.

Prós: Very nice hotel, and convinent to everything.

Contras:

Prós: Clean room, Romantic, Good Service, Great facilities, I would recommend it to anybody.

Contras:

Prós: Fantastic view, very comfortable bed, fabulous shower. Furnishings, bedding, and linens were all top-notch in room. Based on the negatives, I would recommend this hotel if it could be booked at an excellent price, I would have been disappointed if I'd paid the "regular" full price.

Contras: Dirty glasses in the bathroom, desk & bell staff were distracted in person (and abrupt over the phone) but other staffers were friendlier and helpful. Outrageously expensive breakfast choices - basic bacon & eggs over $38 (seriously) with the in-room fee and automatic gratuity. Even a bowl of cereal and a glass of juice would be more than $20. Needless to say, I did NOT order breakfast from the Hilton, but there are many many great brunch places within a 20 minute walk thanks to its central location.

Prós: view of the city

Contras:

Prós: the room space and size were very good...

Contras:

Prós: Nenhum café-da-manhã à excepção de Starbucks

Prós: Eu tive um pequeno problema na recepção para adicionar um dos meus companheiros de viagem ao nosso quarto para que eles pudessem fazer o check-in dele antes da pessoa que reservou o quarto, mas o Ali na recepção consertou o erro e forneceu o melhor serviço ao cliente que eu já vi em um hotel

Contras: Eu não sei se foi um erro humano. Na verdade tivemos uma ótima estadia no geral e o restaurante Turtle's Neck nos forneceu uma experiência incrível no café da manhã. Então, pegamos o transporte para o aeroporto para todo o grupo com muita bagagem em uma viagem de graça, foi a cereja do bolo para tornar a nossa partida tranquila.

Prós: Os biscoitos quentes e gostosos, camas confortáveis, quartos limpos

Contras: O vestuário da piscina era um grande banheiro. Pessoas da academia conseguem ver as crianças na piscina

Prós: Nada de especial mas um bom lugar para dormir. Sem queixas.

Contras: Nada de especial mas um bom lugar para dormir.

Contras: O tapete estava sujo, sem cobertas o suficiente na cama ... congelante a noite inteira, e a internet não funcionou.

Prós: We have always stayed here -when it was the Travelodge for business and for personal stays. Was about time the hotel was upgraded!! No more iron burns on the carpet and the smoking floors.....whoo...... Also very please to collect my HH points!!

Prós: Tudo como novo

Contras: O preço poderia ser menor

Prós: Decoração moderna e quarto grande

Contras: O ar condicionado era barulhento

Prós: Staff was fantastic they went above and beyond to make sure our room was exactly what we wanted and made sure we had the view we asked for the even went as far as disinfecting the carpet so my baby was able to crawl around with no issues... the cleanliness of this hotel I have never seen it is impeccable they definitely do a great job the staff deserves a round of applause I’m blown away thank you doubletree see you again soon forsure!

Contras: Everything was fantastic nothing bad to say

Prós: apartamento muito limpo e moderno, facilidade do transfer para o aeroporto a cada 20 minutos

Prós: The room was clean and airport shuttle was provided

Contras: Staff not very friendly or appreciative Shuttle bus info was wrong and not up to date....spent nearly an hr waiting Requested a King got 2 Queens

Prós: Conforto, novo com quartos grandes e transporte gratuito para o aeroporto

Contras: nada a declarar

Prós: O café da manhã, não está incluso na diária, mas é muito bom, a localização é perfeita para quem tem vôo em conexão.

Contras: Faltam alguns itens como chinelos e roupão.

Prós: Everything was as stated in promo information. Comfortable rooms, friendly staff, etc. Really liked the layout of the bathroom. It seemed more spacious than other places we've stayed.

Contras: The room on the whole seemed a bit tight and cramped. Higher quality coffee in the room would be great!

Prós: Clean room, night staff were excellent. Morning woman, not great.

Contras: Breakfast not included if booked via Expedia.

Prós: location ,price ,ease of registraion and check in and internet avilability

Contras: having to pay for parking

Prós: It was close to the airport and affordable.

Contras: No concerns.

Prós: location and cost

Contras: 1. No three prong power outlet for laptop just a two prong extension cord from behind the TV center. 2.The shuttle bus badly needed engine repairs. The fumes inside the bus were sickening.

Prós: Free WIFI

Contras: Two of the front desk staff were on the phone ignoring that i was there waiting for a while to checkout. I been in many Travelodge hotels particulary in The States and I had free continental breakfast while this one didn't have and I was expecting too.

Prós: Close to the airport

Contras: Run down conditions in the room (#1110) - bathroom cracks in floor, tub, chipped counter top, shotty repair jobs. Overall outdated interior.

Prós: The airport shuttle is polite and punctual. Dogs are welcome

Contras:

Prós: not much wasn't pleased with the service, Nor did I get the room in which I had requested.So hopefully that has asnwered your questions was not pleased opverall to say the least.

Contras: Already answered above.

Prós: The lobby, the kindly staff, the distance to the airport, the connection to the airport and to downtown Toronto.

Contras: The parking fee.

Prós: Nice to stay in this Hotell,Location close to the airport ,and shopping

Contras: Poor communicate , when we arrived the staff didn't know about my confirmmation ,I have to wait about 1/2 an hour to verify with Your company.

Prós: from the start of my stay to the last i was very happy with the service i received from the front desk as well as the cleaning staff. The design and apperance of the room was very enjoying as well,very clean. I also enjoyed the private acess to the floors.

Contras: The only thing that i was a little dissapointend about was finding out that i had to pay 12 $ a night for parking meaning an extra 60 that i had not budgeted for and was not aware of, also no continental breakfast

Prós: Buen hotel cómodo y muy limpio, me gusto la distribución con su área de trabajo y en caso de tener necesidad contar con una cama extra, en el sofá.

Contras: un poco lejos para perder usar el transporte público

Prós: Quartos confortáveis.

Contras: O serviço foi lento no restaurante.

Prós: Amei a piscina e a banheira de hidromassagem. O quarto foi um ótimo tamanho e muito elegante!

Prós: Perto do aeroporto

Contras: Ventilador do aquecedor seria desligar embora o termostato foi desligado

Prós: This is my favorite place to stay. I stayed in the 1 bedroom suite with balcony, it is very cozy and inviting.The rooms are very clean, the bed is comfortable and the front desk is very pleasant. I had concerns and the front desk took the appropriate action. I always enjoy my time at the Sandman properties. I will stay again at this hotel.

Contras: Nothing to note.

Prós: Price / size of place and the cool bathroom mirror for make up

Contras: No balcony

Prós: The location

Contras: There was no room cleaning, no delivery of room service and the room I booked was not given to me initially I had to go back downstairs to get the right room.

Contras: Very poor cleaning. Stuff on walls in bathroom. Couch was very dirty. Didn’t want to sit on it. Lamps beside bed haven’t been cleaned. Would’ve expected higher standard of cleaning during this time of COVID.

Contras: There was a spider in my room on my last day so I had to switch rooms.

Prós: Didn’t receive breakfast - covid-19

Contras: Next time hopefully dining services will be available

Prós: The room was spacious and the front desk was very hospitable.

Contras: Housekeeping was really poor for the first 4 days of our stay despite our reporting it twice. It was not until we spoke with the staff who was cleaning our floor that day that it actually got resolved. The kitchen was poorly equipped.

Prós: Rien / nothing

Contras: No room service , not clean , resto no delivery at the room , ask for extra towels ... again no delivery at room ... COVID or not COVID ... service in your hotel is important and cleaning is more important !!! You loose my respect never go again !

Prós: Localização

Contras: Hotel um pouco descuidado.

Prós: Excellent reception and room confortable

Prós: Facility was pleasant

Contras: Bed skirt was torn A discarded paper cup behind nite table

Prós: I loved the room and hotel it was very nice the bathtub was so spacious .. felt like my own condo (minus balcony)

Contras: No cold water during stay, no balcony rooms cause of water damage? Or something. Took a long time for a/c to cool down the room

Prós: Free parking and free internet throughout the entire hotel. Everything was perfect.

Contras: I have no complaints.

Prós: I liked the modern design,overall ambiance and reasonable price.

Prós: The location was convenient to the airport and major roadways to get you around Toronto, as well as down the street from restaurants, coffee shops etc.

Contras: The hotel was great is all respects. The only thing I could recommend would be to include the price of parking ($7/day) included in the pricing on the website in order to get a better comparison against other properties.

Prós: Visited Toronto and Niagara Falls

Prós: It felt like home. Clean and bright rooms. Moxie's Restaurant was A++ .

Prós: the room was gorgeous! the staff were cordial and able to help the best they can.

Contras:

Prós: The lobby was deorated for Christmas and the tree was beautifuly decorated. I was only there for 1 night, but I have visited this hotel before. I love the design and overall feel of the hotel and will visit every chance I get.. It is definately a great price point.

Contras: The green apples on the floor that I was on were not there, but everything ele was perfect.

Contras: Design do quarto era pobre, água demorava uma eternidade para esquentar, desorganizado

Contras: Os quartos foram grandes OH, mas foram muito bonito apartamentos que foram transformados em hotel. O mobiliário e os pisos foram arranhados, o banheiro era muito básico e não muito limpo. O único benefício foi que havia uma kitchenette e era grande em tamanho.

Prós: A equipe muito agradável.

Contras: Parecia datado.

Prós: Boa localização e preço Nice equipe

Contras: Design hotel foi um pouco datada

Prós: Pessoal de cortesia e profissionalismo.

Contras: Alarme de incêndio à meia-noite. banheiro poderia ter sido mais limpa.

Prós: Room was dirty, garbage bins were full. Had to ask staff to do a thorough cleaning. A/C not working, but staff lent a standing fan. Location is great.

Prós: Everything was great. Nice to have a kitchenette & full size bathroom with bathtub.

Contras: No

Prós: Location and amenities

Contras: No

Prós: Price

Contras: Definitely not a 4 star hotel. Furniture was all worn and scratched up. Bed sheets on inside out. Mattress cover as a blanket. Staff customer service was poor.

Prós: Its homely relaxing so much at home always friendly

Contras: No nothing just fine

Prós: Location was convenient.

Contras: This hotel was rated as a five star hotel. We've stayed at this hotel before, but this time we were given a 1 star room. Very old, furniture was old and nicked, curtains were unhemmed and dragging on the floor and therefore dirty. Staff was friendly.

Prós: Vary spacious comfortable. Vary close to everything Everything was great

Prós: the room was nice

Contras: There was a delivery truck on shutter, outside our window from 2:30 am for an hour, beeping the entire time. The bartender added way too much ice to my Manhattan and he shook it rather than stirring!! Ugh

Prós: Washroom was beautiful

Contras: Your company booked me a room with a brick wall outside my window when it was advertised as room with city view. The main reason I booked this room was for a view.

Prós: The staff were very courteous and warm.

Contras: The room was really dusty. Not sure if it hadn’t been rented in awhile, but I think they should dust them before customers check in.

Prós: Didnt go for breakfast but eaten befr great

Contras: Nothing realyeverything fine

Contras: They did not tell us about the deposit they needed in addition to the cost. Also the worker did not tell me how to use the elevator.

Prós:

Contras: O preço do estacionamento

Prós: It was convenient to the theatre and made it easier rather than having to drive & find parking.

Contras: Rooms were very small for more than 2 people

Prós: Excellent location, beautiful design, good music

Prós: I really like that the staff was really helpful in carring our bagage to our room and the vallet parking

Contras: did not like that conteniental breakfast was not included in the price

Prós: We were at the hotel because our son was in St. Mike's Hospital. The staff could not have been more helpful and kind. Having Fran's so handy was also excellent for us. From the front desk to the valet parking, all were effiecient and pleasant.

Prós: The bed was very good

Prós: An excellent hotel, top quality and fantastic location

Contras:

Prós: Excellent staff.

Contras:

Prós: Well equipped room (although large fridge in small room is noisy at night!)

Contras: Room overlooked large fans on roof of neighbouring buildings and was noisy at night.

Prós: The room were very nice. We staying in a kichenette room.

Contras: Parking was difficult.

Prós: Lugar com bom aspecto. Boas instalações.

Contras: Localização ruim. Alguns aborrecimentos menores, como a literatura do quarto, tendo os horários incorretos em que o café da manhã foi servido.

Prós: Muito agradável no interior e a equipe foi muito educada e prestativa

Contras: Não vi nenhum bar para podermos beber Uma das banheiras de hidromassagem não estava funcionando

Prós: Grande recepção pessoal. Um serviço de transporte gratuito é ótimo.

Prós: The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.

Contras: I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card from all the staff, no flowers, no cake but a chocolate corn on the cob thing! No idea what that was about. Reception staff stock answer to local information was that they're not from Toronto so didn't know. Disappointed with the service. Didn't speak to management as it appeared I was speaking another language so gave up.

Prós: Despite the efforts from the staff, you have to avoid this hotel at any cost.

Contras: Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.

Prós: The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay.

Contras: Cable tv sucked. Some of the channels were stuck or didn't have sound. Wifi went in and out. The breakfast buffet is just the same thing every day. They should mix it up a little, like french toast one day and waffles the next. The couch and original pillows on the bed were really hard. Had to request other pillows to sleep on.

Prós: I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.

Contras: If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.

Prós: Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.

Contras: TV was not hi def, limited channels, hot tub was closed when we were at pool area.

Prós: STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?

Prós: Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.

Prós: Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.

Prós: Nothing much to say it is bad bad stay

Contras: Poor reception . Poor rooms. Internet is slowwwwww TV is boring It is OVER RATED HOTEL

Prós: Delightful , personal and everything included in a reasonable price

Contras: Front steps - the entry doesn't do justice to the hotel inside

Prós: Love the laminate flooring instead of carpet. staff very friendly. breakfast buffet awesome. size of room was terrific.

Contras: Pool area much too warm!!!

Prós: Hard wood floors

Contras: Nothing

Prós: The room was very cozy and comfy. Loved the little kitchen!!! Close to downtown core!

Prós: I loved the rooftop hot-tubs in the evening the view over the city was outstanding. The rooms are very clean, I liked that there was no carpeting and that the bedding was all white...It was a fabulous stay.

Prós: Otima localizacao, piscina maravilhosa, mas nem usei!!

Prós: Quarto amplo. Hotel tem boa estrutura e fica próximo de restaurantes e centro comercial, além de disponibilizar transporte para áreas centrais da cidade.

Prós: Localizacao excelente

Contras: Uma das recepcionistas do hotel era muito despreparada e cometeu varios erros ... Da nossa chegada ao pagamento na saida, mas os erros foram corrigidos imediatamente pela gerente.

Prós: Destaca-se, em um hotel com quartos grande com todas as comididades, um supreendente restaurante, de feitura sofisticada com preços muito bons para a qualidade e um roof com jacuzzis e uma vista de fazer inveja a CN Torre.

Prós: relação qualidade-preço

Contras: quarteirão mal frequentado a partir de certas horas da tarde e noite

Prós: A atenção dos funcionários e ele é muito aconchegante

Contras:

Prós: A equipe de recepção

Contras: Tudo é cobrado como estacionamento. Poderia estar incluido o estacionamento

Prós: Check-in foi fácil, grande quarto com uma grande cama confortável, equipamentos modernos, e fácil de chegar a partir da estação ferroviária e para outras atracções locais. Equipe muito simpática.

Contras: Eu não tenho realmente nenhuma reclamação, assim eu diria que é necessário um papel mais macio do toalete. Esta foi honestamente a única coisa que se destacou como menos do que excelente para mim.

Prós: Nada.

Contras: Seu provedor (Cancelon) não nos deu um quarto de hotel.

Contras: Funcionários simpáticos, quartos limpos, cama confortável e excelente localização

Prós: Ótimo design, tudo é limpo, funcionários simpáticos

Contras: Não consigo pensar em nada

Prós: Serviço excelente como sempre

Prós: Melhor equipe de hotel que já encontramos em muito tempo.

Prós: Tudo !!!

Contras: Nada

Contras: Poderia ter usado uma máquina de dinheiro em algum lugar do prédio.

Prós: O nosso quarto era espaçoso e confortável.

Contras: Eu não sabia que os hóspedes teriam cães no hotel. Eu prefiro uma localização sem animais de estimação.

Prós: O hotel é bonito. Realmente fizeram um maravilhoso trabalho na renovação. Os quartos são muito grandes com áreas de estar grandes e casas de banho extra grandes. A localização é excelente.

Prós: O tamanho do quarto, a decoração, a internet gratuita e a equipe atenciosa

Contras: Nada

Prós: Os quartos eram grandes e bem decorados. As camas eram muito confortáveis; tão confortáveis que eu comprei um de seus travesseiros.

Contras: Apenas um chuveiro, embora grande, mas sem banheira. O quarto poderia ter mais iluminação.

Prós: Staff is so welcoming! Room service menu (and actual food) is amazing. I never have a bad experience at The King Eddy!

Prós: Instalações excelentes.

Prós: Hotel aconchegante e muito bem localizado. Quarto amplo e bem equipado, banheiro ótimo. A localização do hotel é maravilhosa, fizemos tudo a pé. Chegamos a Toronto de trem, e fomos para o hotel a pé.

Contras: Wifi é paga a parte e não inclui o café da manhã.

Prós: Wonderful old world historic hotel right downtown. Lovely experience.

Prós: I love this hotel. It's close to everything, it's clean, and everyone is very professional. The rooms were large and the beds were so comfortable.

Prós: Excelente tamanho de quarto, limpeza, cama confortável!

Contras: Falta de uma piscina ou uma jacuzzi para relaxamento. O bar muito clássico escuro, pouco convidativo. Alimentação servida boa.

Prós: Location and helpful staff and how clean everything was

Contras: No

Prós: I was upgraded by the front desk into a King suite room. It was beautiful. Great service by all staff.

Contras: No pool.

Prós: Quiet, comfortable and convenient.

Contras: No swimming pool.

Prós: Staff was very friendly. Room was nice and quiet.

Contras: This hotel is very expensive for sure.

Prós: We got a fantastic price through booking.com. We would not have been able to afford this hotel otherwise. When the receptionist saw that we had a baby, she upgraded us to a larger room which was nice!

Contras: The Internet was pricy and hard to hook up. We needed an attendant to look at it but it still didn't work until late into the evening. They didn't charge us though, so it worked out in the end.

Prós: The rooms were very big, clean and in great shape. The location is great, right down town.

Prós: The room we stayed in large and spacious but extremely outdated.

Contras: The bang for the buck factor. For the price, we were expecting our room to be ultra modern but that wasn't the case at all. The room's fictures, especially in the bathroom, were straight from the 70's!!

Prós: Excellent location - clean - efficient - good food - would come back again - good upgrade - not the cheapest.

Prós: service was excellent

Contras: beds and pillows were not comfortable, my neck is still very, very sore!!!

Prós: Good location, perfect and spacious room, happy with the facilities

Contras: Bit unpersonal

Prós: Proximity to attractions

Contras:

Prós: location and friendly staff

Contras:

Prós:

Contras: I was extremely unimpressed with how the hotel staff handled their over booking rooms and for our "trouble" we were given two cots in subsitution for a queen size bed.

Prós: Excelentes quartos, bom restaurante.

Contras: Pouco caro.

Prós: Tudo foi ótimo

Contras: Nada vem à mente ...

Prós: Layout da sala agradável e comodidades Muito calmo

Contras: Termóstato do aquecedor do quarto não funcionou bem Luz do botão de elevador até não funcionou

Prós: Quando reservamos o hotel havia piscina coberta e um restaurante. Mas eles têm apenas ofurô que é ótimo pelo caminho. Após a reserva, temos uma mensagem de correio electrónico que o restaurante estará fechado. Que não era justo realmente. Caso contrário esta é a nossa segunda estadia em Cambridge Continuo muito bom. Drenar a água na sala de estar nunca ficou fixo Apesar de reclamar. Os quartos são espaçosos.

Prós: Tudo foi ótimo

Contras: Tudo

Prós: My boyfriend and I came for our 6 year anniversary. We wanted to explore Toronto, so we came early. The staff was amazing! When we got there, they let us have an early check in and explained the parking and amenities very well. The hotel is in the perfect proximity to everything in Toronto. We will be staying there again upon our return.

Prós: We stayed at the Cambridge Suites as part of a weekend getaway. In the heart of downtown and right around the corner from Massey Hall, the Cambridge Suites was withiin walking distance of everywhere we wanted to go. The suite was spacious and offered every convenience. The bed was extremely comfortable and the linens clean and crisp. The room was very quiet and the staff was most accomodating. We would definitely stay here again.

Prós: This was a great deal! It is conveniently located downtown near the Air Canada Centre and a quick walk to the Hockey Hall of Fame. It's not easy finding a 4-star deal downtown, but this was definitely one! Everyone was kind and answered all our questions. Staff throughout the hotel was inquisitive and helpful. Parking on site and not too bad of a price. Highly recommended!

Contras: Perfect stay. No complaints.

Prós: I compared alot of hotels for our long weekend visit to Toronto. The Cambridge seemed to offer the best value as far as price, location, and you get a suite not just a room. The room were clean, and recently refurbished. The staff was friendly and helpful. The bed was very firm, but we prefer it that way. The hotel has a strictly enforced no noise policy, which is something we appreciated. We were able to get the rest we needed after very full days taking in Toronto.

Contras: The temperature in the room was a little on the warm side. Not uncomfortable, but we would have preferred it a little cooler. Weather outside was in the 90's. Turning the thermostat down did not seem to help.

Prós: Gostei do local do apartamento com exelentes e modernos moveis de cozinha e do quarto com tv moderna, voltarei sempre.

Prós: The Cambridge Suites has been reliable. It is close to many attractions and not hard to get to. It is VERY convenient that you can leave your car there until 6:00 after check-out.

Prós: The room that we've stayed in is very clean and tidy. I also appreciate that there's two LCD tv in our suite...I think its a bonus!

Contras: As a guest of the hotel, why do we have to pay for parking?!

Prós: Exceptional hotel.

Contras: No breakfast included.

Prós: The Location

Contras: Yes, the club is not as should be, it is just name

Prós: Muito conveniente para todas as atrações no centro Estacionamento subterrâneo Muitos restaurantes na área A uma curta distância a pé de tudo - estação Union ficava a apenas 7 min a pé

Prós: Funcionários simpáticos Ótima piscina Quartos grandes Check-out tardio

Prós: A equipe foi excelente e foi acima e além quando precisar de assistência ou necessidade de encontrar uma loja

Contras: O nojo no chuveiro foi um pouco sujo e bem como o teto

Contras: Custo do café-da-manhã, mas a comida ainda era muito boa!

Prós: Hotel muito bom e atualizado, perto de muitas atrações e transportes públicos.

Contras: A equipe podia ser mais bem informada sobre os locais e as atrações.

Prós: Excelente localização entre o Lago de Ontário e a CN Tower!

Prós: A localização foi muito boa, com acesso muito rápido via carro da rua para o principal terminal de metrô. A equipe também foi muito simpática e prestativa.

Contras: Este não é definitivamente um hotel de luxo. As coisas parecem agradáveis, mas o hotel é antigo com um novo casaco de pintura. Você pode dizer onde as renovações foram feitas em um orçamento assim que as coisas pareceram agradáveis, mas não foram feitas realmente bem. Além disso, as paredes eram de papel fino. Nós poderíamos ouvir as pessoas no quarto seguinte ter uma conversa. Nós conseguimos o hotel por uma taxa muito boa, mas não há absolutamente nenhuma maneira que os quartos valem o preço normal. O hotel em si não é ruim, mas não é de forma alguma "luxo".

Prós: Localização. Quartos modernos, atualizados e muito limpos!

Prós: Estávamos na cidade para um concerto e um jogo de Jay, a localização era perfeita. Nós amamos estar perto da beira-mar quando em Toronto e esta foi a nossa localização favorita até agora. O hotel é menor no tamanho que é agradável, não muito ocupado, é limpo e a equipe foi ótimo. A área da piscina no 5th andar é uma excelente localização para se sentar à noite e desfrutar de um cocktail enquanto as pessoas observam. Não temos reclamações sobre este hotel.

Contras: Um pouco caro, mas acho que você paga pela localização.

Prós: Tudo foi ótimo e a equipe foi incrível. Muito limpo. Excelente localização a algumas quadras de tudo.

Contras: Estacionamento foi uma bagunça foi dito 21 dólares, mas cartão de crédito foi cobrado 35 dólares

Prós: Quarto foi bem decorados, limpos. A localização é ótimo, embora a construção está acontecendo no rua para awhile

Prós: room very nice and very clean, loved the white sheets, unbelievably comfortable bed. Bathroom was great, also very clean. We enjoyed the view of the CN Tower and the Roger Center. Great service from the porter, who helped us with our bags. The reception was very friendly and professional.

Contras: nothing

Contras: Small head board. Made sitting on the bed less comfortable. Needs a larger headboard, especially for a King sized bed.

Prós: First time staying in a Radisson property and exceed my expectations even before arriving! 5* Customer service, friendly and effective comunnication by email and at check-in. We were visiting the city to celebrate a special occasion and they were very kind to offer us a free upgrade. Also, they honoured all our requests, high floor, rooms next to each other. So we were delighted! Rooms were spacious, clean and with lovely views to the lake. Location was also great, a short 10 min walk to the CN tower. Our coffee machine stopped working and HK replaced it immediately.

Prós: Very clean and amazing location.

Contras: Was really looking forward to using the pool. Due to covid the pool was closed but price was still the same even though u couldn't use the pool or gym.

Prós: Location was amazing, staff was great. Really nice and spacious suites. Very impressed with the Hotel.

Contras: The only thing I’d change is this small tiny thing the bed room curtains did not block the sunlight well so it made it a bit hard to sleep.

Prós: The staff was professional, friendly, and very helpful.

Contras: Electrical outlets in the room we're hard to find.

Prós: Didnt try it

Contras: Nothing it was good

Prós: Da vista p o lago!!

Contras: Café da manhã fraquíssimo, restaurante mais fraco ainda! Muito caro p a categoria, com boa vontade seriam 3 estrelas!!

Prós: The hotel being on the waterfront is amazing and we had such a beautiful view from our room . Walking distance to the Rogers centre and not too far from the Scotiabank arena. Really beautiful room with modern furniture and really friendly and helpful staff . Overall an amazing stay.

Contras: There were a few tiny hairs near the mirror in the bathroom on the countertop so that was a little unpleasant but nothing a piece of tissue can't get rid of .

Prós: Great staff! Overall wonderful stay

Prós: The location and view is amazing. 5-7 min from Union Station via Streetcars that run every 5-10 mins 24/7. Clean renovated rooms and stunning lobby

Contras: Some loud and obnoxious neighbors in the hotel but that cannot be blamed on the hotel

Prós: Amenities in the area

Contras: Little difficult to get around in winter due to location

Prós: Piscina na cobertura no 28th andar foi incrível!

Contras: Honestamente, estamos reservados e pagos por um quarto com 3 hóspedes, mas tudo, desde sabonete e shampoo a roupões de banho e copos de café para a máquina Nespresso foram para apenas 2 pessoas. Tivemos que ligar e solicitar suprimentos extras.

Prós: Piscina na cobertura Quartos As comodidades

Contras: Bar inexperiente equipe ofertas de comida desigual

Prós: Facilities were excellent, room was comfortable and quiet. Bellmen and Valets were quiet good. Clerks were efficient—with billing error quickly corrected.

Contras: Shortly after arriving we wandered into the library restaurant. There was a sign that said: “Wait to be Seated.” We did so and the hostess asked our Room number and we complied. We were seated and we proceeded to the serve yourself area with plates in hand and a few items on our plate when we were informed by a gentleman that we were not eligible for that restaurant. We said we were sorry and proceeded to return the plates with food on them. We secured our belongings from the table and left. A small sign would have been quite helpful where we entered saying the restaurant had restrictions on who could be seated. We had not been the hotel long at the time and I later read in a publication that restaurant had restrictions. There were no signs posted in the hotel that I could find regarding restaurants that explained the situation. I don’t want to blow this out of proportion but it was somewhat embarrassing.

Prós: Clean, modern hotel. Staff very friendly, helpful. Nice amenities in the room: coffee, milk, water, lights, etc.

Contras: Hard to figure out room - controls difficult to find, shower uncomfortable, not enough storage space in room. Hotel is in a deserted wasteland with no restaurants and 1 coffee shop in a mile radius. Toronto is in the middle of a lock-out with the A/V union at the next-door convention center, so every 6:15 am we were woken up by someone shouting through a megaphone at the hotel, saying we should be ashamed of ourselves.

Prós: View and ambience

Contras: Too expensive

Prós: Staff very helpful and friendly. Very clean- both my room, and around the hotel. Maxx's Kitchen...is a must visit...great food and amazing service.

Prós: A vista que o quarta tem é excepcional. Funcionários extremamente atenciosos e educados

Prós: Staff was nice and helpful. Spacious and clean.

Contras: The noise of the nearby highway. Breakfast could be much better (variety of bread, jams, cheeses...). Expensive during show time

Prós: Do serviço e simpatia dos funcionários

Prós: O hotel é perfeito, vista extraordinária. Academia é incrível, quadra de tenis coberta, piscina e bar. O atendimento foi ótimo, mas especialmente os funcionários que são especiais. Para brasileiros, as funcionárias Aline e Elizabeth estão de parabéns. Foram excelentes.

Prós: A vista do quarto maravilhosa. A localização interessante. O café da manhã bom. Infelizmente não tem um restaurante compatível com o Hotel.

Contras: As opções de refeições.