Location, location, location. Near Yorkdale Shopping mall. Did not like the fact I had to pay $7 for parking and had to pay $0.85 cents for local calling.
The baby liked the pool Had my iPad stolen from my room during cleaning.
I did like the location for my purposes. However, it was a bit confusing getting to it and you had to follow the directions signs very carefully to get to the hotel. I found the food a little expensive for the quality that I received.
Nicely decorated and above average food! Many young children running around, playing hide and seek in the hotel. Hockey teams, etc.
Clean, comfortable, inexpensive, updated, good access to freeway, and loved the amenities
The location is good as it is located right beside a shopping mall and the subway station. overall moderate
good location, clean and friendly staff
Location? This hotel has everything going g for it as far as location; you can walk over to the mall. Hotel structure is very old, dark, outdated. Rooms are very shabby.( and I don't mean shabby chic)
O único Muitas escadas
O hotel é bom para o valor do dinheiro O elevador não está funcionando corretamente, sem caldeira de água no quarto
O café da manhã era bom A equipe era extremamente atenciosa Os quartos não estavam limpos Insetos no quarto Elevadores lentos Varanda suja
A localização, o lobby e a piscina foram todos boas vantagens Os quartos pareciam muito velhos e sujos, o serviço de quarto não era muito bom
Preço Limpeza ... camas provavelmente tinham percevejos
Achei os funcionários um pouco invasivos... abriram a porta do quarto enquanto estávamos lá. Ficaram nos apressando para sair do quarto mesmo antes de dar meio-dia. O café da manhã também é um pouco pobre. Não tem frutas, apenas croissants, torradas, sucos e cereais. Fora isso, é um hotel razoável.
O serviço foi ótimo, rápido check-in e um serviço amigável aos clientes. A minha única reclamação foi o preço, que deveria ter sido um pouco mais baixo.
No café da manhã adicionado alimentos Halal WIFI será perfeito.
City had cut off water ... When checking in it would've been nice to be told there would no water from 22:00-7:00 rather than being told after signing papers.
It was clean. The staff were very helpful. There was only AC in the bedroom and none in the room that I guess served as a den area. It was extremely hot in that room. Also the Wi-Fi connectivity was terrible and we were left without towels twice.
Hotel was fine for the price. Would stay again.
O atendimento do staff e o apartamento são excelentes. A localização, pois fica muito longe do centro do Toronto
Resposta rápida da equipe até tarde da noite. Os funcionários simpáticos da recepção e do restaurante. Perto da auto-estrada. Frigobar no quarto. O buffet de café da manhã tinha uma boa seleção. Dava até para fazer seus próprios waffles. A banheira poderia ter sido mais limpa e não forneceram tapete antiderrapante. O estacionamento não estava incluído no preço.
Pulgas no quarto! Antigos e usados fora de interiores.
conforto, limpeza, qualidade do serviço
Excellent hot and cold complimentary breakfast. Close to highway. Noisy and unefficient air conditionning window unit. Not much to do or to see in the hotel neighbourhood.
The breakfast buffet. You needed 3 hands to manage getting at the food. 1 hand holds tray, 2nd hand lifts cover off food, 3rd hand gets the food. Need a place to put down your tray, like at a cafeteria.
It was basic but clean and staff were very helpful and friendly. It is very far by bus to downtown: 1 hour or so and the area is really not that welcoming.
Breakfast Sometimes the breakfast room had no available seats.
Not able to check in early , extremely busy front desk
It was very easy to access the roads and hwys I needed the actual area was a bit barren but comforting to be next door to police station
closeness to York univ.
Low Price Bad Location, no dining options nearby
Was OK getting a little older but stil acceptable. Secure next to cop shop
The room was very clean and Dina at the front desk was very pleasant and quickly dealt with any issues I had. I would have liked if there were fridges in the room or vending machines on each floor. It would also be nice if a cash machine was at the hotel.
The room was clean and presentable Confusion over my reservation, fortunately you folks did a great job of customer service and made all of the bad things go away
the logation. it was to far from the subway
The hotel staff - each and every one - were pleasant, effecient and very helpful!
Comfortable beds, quiet rooms, pleasant staff, good pool facilities We were charged a $20 fee for parking over our four day stay. We were sightseeing every day so the car was only in the lot overnight. It was not noted when we booked that parking was extra. I have stayed at the Holiday Inn Yorkdale in Toronto and they do not charge for parking. I think this should be included in room rates, especially if you're using their restaurant as well during your stay.
room was very, very nice, Bed was so comfortable My reservation was messed up. I called 2 times to confirm it and when I got there they still could not find it. I did not get the king size bed I requested.
no newspaper available for guests either delivered or in lobby.
Though the residence inn is not fancy, it's very tidy and clean. The staff are very helpful too. The continental breakfast is bland.
Location is the only thing good about this hotel. Start with the moldy smell in the hallway and room. Walls in both bedrooms had holes and dirty. Windows open because of moldy smell in room. Sheets on one bed was dirty. Worse lace I've ever tried to stay at, had to leave lose 2 paid nights.
The rooms were new and clean. It was also very spacious with a kitchenette It was too far away from downtown, a lot further than stated on the website
Easy access from highway; very quiet. Like the space available per suite. A very strong cleaning or fragrance based smell... It was very bothersome, but luckily the room could be vented, and the smell was mostly gone by the second day.
I never knew that college residences also rented out rooms to people who where not attending their college. The room was half the price of anywhere else in Toronto and included a continental breakfast. The staff was quick to point out the HUGE display of pamphlets that no only featured things to do but also included big discounts on everything from travel to food. My room came with free internet, cable t.v., kitchenette and a large bathroom. I definately will be recommending them to all my friends.
Friendly staff. Nice breakfast. Bus stops nearby. Comfortable beds. Wi-Fi connection was excellent. Difficult to get to the hotel using a GPS. You can see the hotel and not know how to get to the parking lot. I had to turn around twice before a student came in the car with us and showed us how to get to the hotel entrance.
convenient location Limited parking, Room felt congested, kitchenette counter crowded by tv, microwave, coffee pot on a tray over the sinkand pretty much unusable
Suite style rooms and kitchenette. Odd stale cigarette and cologne smell, the tub didn't drain well and I showered in about an inch of water.
We really liked the room/house, it was very nice and organised. And the hostess was also very nice and helpful. we didn't have any problems and we had a great time. We didn't realise that it was somebody's house that they lived in with their family and we had to be very quiet coming back late so we didn't wake anyone up. We didn't mind, we just didn't expect that because at a motel or somewhere we wouldn't have had to sneak in and whisper.