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Good location - nice amenities - good price The Hotel had not processed my booking and did not have the reservation in place - it took some time to sort it out.
Nice lobby. Comfortable bed. Good location. Bathroom was old and dirty. Ventilation was old and noisy. Elevator noise in room even with inner door closed.
quiet,great food,nicely appointed room,super service,nice location our mattress felt like we had to make an effor to roll out of it..i.e.sagged a bit in the middle!
Love that hotel and the Japanese restaurant there.
Friendly helpful staff
The staff were extremely polite, friendly, service oriented. I really got impressed by them. Everything was good.
our room had stains in the carpet and should have been steam cleaned.the check in attendant did not register our car or tell us there was a $11 parking charge
Clean, comfortable and friendly staff. Wi-Fi should be free.
Zen feeling, close to highway , specially if you dont need to be in downtown Toronto. Our coffee cup was not changed , actually had hair inside. The hotel staff was paologetic and compensated later.
Yes I would
Everything was great. The layout. The 3 restaurants located INSIDE. Several food establishments directly across the street. The location was good for someone who is driving or willing to use Public transportation to get downtown or to the mall. Wi-fi was free. Parking wad not free but was reasonable. Nothing bad really. Free parking would've been a cherry on an already delicious cake but $12 isn't bad.
the tennis facility Not well maintained. Grass needed cutting.
O único Muitas escadas
O café da manhã era bom A equipe era extremamente atenciosa Os quartos não estavam limpos Insetos no quarto Elevadores lentos Varanda suja
A localização, o lobby e a piscina foram todos boas vantagens Os quartos pareciam muito velhos e sujos, o serviço de quarto não era muito bom
good parking, quiet area
Room and restaurants
I liked the price that we paid. I did not like the area that it was located in and the hotel is looking run down and in need of a sprucing up.
Very nice staff, nice decor, comfortable beds, in-room mini-fridge with freezer compartment, clean room and common areas. Close to the airport without the noise of planes taking off. Lighting in the room was very dim, especially in the bathroom. It was hard to shave cleanly and virtually impossible for my wife to apply makeup at the vanity because of the poor light.
The hot tub and pool was very relaxing and open long hours. The room was amazing, we had a regular queen room. The bed was comfortable, there was a microwave and fridge, and there was a walk in glass shower. So comfortable and clean and at a very good price. The pillows weren't very comfortable, felt like a pillow case filled with air. When I'd put my head on the pillow a bunch of air would come out and the pillow was flat, not comfortable.
The king sized bed "Private patio" room was a cement slab directly conceded to the parking lot. Not even a chair on the patio. The sliding door on one patio was broken, an could not be opened. Tile floor by the pool was always wet, even 2 hours after the pool closed. The "hot tub" was pool temperature and the pool temperature was cooler than the lake. 9The resturant in the hotel was closed. "Continental breakfast included 1 muffin, an apple, and an orange juice.
Clean, excellent location and secure despite the neighbourhood. Reassuring to have #31 Division next door. I would be happy to stay there again and recommend to friends.
Located very close to Wonderland amusement park, Toronto, places to eat. Minor, but my sink seems to have had slow running drain. Once I reported it, it still wasnt corrected. Otherwise. I liked it.
It had been a convenient location and themost accomodating. The price was budget-fitting, and the pool is another great feature to the hotel, where you probably can't find at other locals for as good a price. Besides having to pay for breakfast, there was an impressive selection of orders on the menu. I would visit again just for that! No.
I liked the price and I liked having two showers with one of them being a walk in shower. It was also quiet. The room was kept clean. I didn't like the location. The room was also advertised on Kayak as having a kitchenette but it did not. That was a major disappointment.
Bike trail 100m north of hotel. Decor was very up to date. Better than expected. Average sound proofing. Location is industrial. Exterior looks worn down.
The comfort of the room was excellent and I enjoyed my stay. The room cleanliness needs to be improved. The room where I stayed had a big dirt mark on the carpet.
O serviço foi ótimo, rápido check-in e um serviço amigável aos clientes. A minha única reclamação foi o preço, que deveria ter sido um pouco mais baixo.
Preço Limpeza ... camas provavelmente tinham percevejos
Achei os funcionários um pouco invasivos... abriram a porta do quarto enquanto estávamos lá. Ficaram nos apressando para sair do quarto mesmo antes de dar meio-dia. O café da manhã também é um pouco pobre. Não tem frutas, apenas croissants, torradas, sucos e cereais. Fora isso, é um hotel razoável.
It is very close - short 15-minute walk - to where my relatives live. And your breads are really wonderful, as highlighted ! So breakfast each morning (which is my most inportant meal for the day) was a big delight :) One Front Desk staff (gentleman) could have been more polite.
So confy and the location is perfect and I want to thank the house keeping they r so great All the ladies of the reception were so unfriendly
the hotel is not located in Toronto city centre but in the North York City Centre, which is by subway 25 minutes away. the subway is just 2 minutes away by foot which is great. the quarter is very safe, a mall is under the hotel and lots of shops. the hotel is good, except the breakfast should be included in the room rate.
Nothing in particular They booked a king size bed room instead of a 2 beds room. The staff is poorly trained and always gave wrong information
they told me i booked for a king bed, however I booked for 2 dble beds, and front desk made me feel as if I was lying
It would be nice to get a smile from your staff
Wireless Internet Elevator
The breakfast was very good and we liked the subway location right at the hotel. It was an easy trip into the downtown area. The room was on the small side and with the parking fee and all the taxes, our rate was almost $200 per night, which is on the very high end for us.
location, close to sub, shops, supermarkets, resturants
Good location, clean room, eco-friendly I was given the wrong room keys the first time
The baby liked the pool Had my iPad stolen from my room during cleaning.
Clean, comfortable, inexpensive, updated, good access to freeway, and loved the amenities
Location, location, location. Near Yorkdale Shopping mall. Did not like the fact I had to pay $7 for parking and had to pay $0.85 cents for local calling.
The location is good as it is located right beside a shopping mall and the subway station. overall moderate
Nicely decorated and above average food! Many young children running around, playing hide and seek in the hotel. Hockey teams, etc.
I did like the location for my purposes. However, it was a bit confusing getting to it and you had to follow the directions signs very carefully to get to the hotel. I found the food a little expensive for the quality that I received.
good location, clean and friendly staff
It was clean. The staff were very helpful. There was only AC in the bedroom and none in the room that I guess served as a den area. It was extremely hot in that room. Also the Wi-Fi connectivity was terrible and we were left without towels twice.
City had cut off water ... When checking in it would've been nice to be told there would no water from 22:00-7:00 rather than being told after signing papers.
Hotel was fine for the price. Would stay again.
Not able to check in early , extremely busy front desk
closeness to York univ.
The room was clean and presentable Confusion over my reservation, fortunately you folks did a great job of customer service and made all of the bad things go away
It was basic but clean and staff were very helpful and friendly. It is very far by bus to downtown: 1 hour or so and the area is really not that welcoming.
The breakfast buffet. You needed 3 hands to manage getting at the food. 1 hand holds tray, 2nd hand lifts cover off food, 3rd hand gets the food. Need a place to put down your tray, like at a cafeteria.
Low Price Bad Location, no dining options nearby
Excellent hot and cold complimentary breakfast. Close to highway. Noisy and unefficient air conditionning window unit. Not much to do or to see in the hotel neighbourhood.
The room was very clean and Dina at the front desk was very pleasant and quickly dealt with any issues I had. I would have liked if there were fridges in the room or vending machines on each floor. It would also be nice if a cash machine was at the hotel.
Was OK getting a little older but stil acceptable. Secure next to cop shop
It was very easy to access the roads and hwys I needed the actual area was a bit barren but comforting to be next door to police station
Breakfast Sometimes the breakfast room had no available seats.
Comfortable beds, quiet rooms, pleasant staff, good pool facilities We were charged a $20 fee for parking over our four day stay. We were sightseeing every day so the car was only in the lot overnight. It was not noted when we booked that parking was extra. I have stayed at the Holiday Inn Yorkdale in Toronto and they do not charge for parking. I think this should be included in room rates, especially if you're using their restaurant as well during your stay.
room was very, very nice, Bed was so comfortable My reservation was messed up. I called 2 times to confirm it and when I got there they still could not find it. I did not get the king size bed I requested.
the logation. it was to far from the subway
The hotel staff - each and every one - were pleasant, effecient and very helpful!
no newspaper available for guests either delivered or in lobby.
The bed was very comfortable and it was good over all for one night, very homey. Kinda staff too. The room was small so for an extended stay there might not be much room for luggage. Communal kitchen, living room and bathroom - the staff actually stayed in a seperate house down the road. The "breakfast" was toast with jam or peanut butter and cereal. Simple, but good for a night!
convenient location Limited parking, Room felt congested, kitchenette counter crowded by tv, microwave, coffee pot on a tray over the sinkand pretty much unusable
Suite style rooms and kitchenette. Odd stale cigarette and cologne smell, the tub didn't drain well and I showered in about an inch of water.
Easy access from highway; very quiet. Like the space available per suite. A very strong cleaning or fragrance based smell... It was very bothersome, but luckily the room could be vented, and the smell was mostly gone by the second day.
Friendly staff. Nice breakfast. Bus stops nearby. Comfortable beds. Wi-Fi connection was excellent. Difficult to get to the hotel using a GPS. You can see the hotel and not know how to get to the parking lot. I had to turn around twice before a student came in the car with us and showed us how to get to the hotel entrance.
Location is the only thing good about this hotel. Start with the moldy smell in the hallway and room. Walls in both bedrooms had holes and dirty. Windows open because of moldy smell in room. Sheets on one bed was dirty. Worse lace I've ever tried to stay at, had to leave lose 2 paid nights.
Though the residence inn is not fancy, it's very tidy and clean. The staff are very helpful too. The continental breakfast is bland.
I never knew that college residences also rented out rooms to people who where not attending their college. The room was half the price of anywhere else in Toronto and included a continental breakfast. The staff was quick to point out the HUGE display of pamphlets that no only featured things to do but also included big discounts on everything from travel to food. My room came with free internet, cable t.v., kitchenette and a large bathroom. I definately will be recommending them to all my friends.
The rooms were new and clean. It was also very spacious with a kitchenette It was too far away from downtown, a lot further than stated on the website