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Complimentary wine ; bed comfortable; quick check in: room was nice; location; Temperature in the fitness was far too warm: could not adjust. Called staff but no response
The location was excellent in the center of everything. Two blocks to convention center. Five to Pike's Place Market. Close to numerous excellent restaurants. Walking distance to Space Needle and Frontier Square. Rooms a little tight for more than a couple nights.
Great hotel - reasonable for downtown hotel Everything was great
The motif is a great place to stay. I went to Seattle with my boyfriend to celebrate his birthday. It was the perfect location as it is in the middle of downtown Seattle. We didn't have to go far to get a bite to eat or to have a few drinks. It's a nice hotel, the rooms were clean and it was very spacious. Coffee and water in room. They upgraded our room since it was a special occasion. Overall I had a great time and I will stay there again when I go back to Seattle.
Great location, nice modern design inside, reasonably comfy beds. We arrived around midnight and needed another set of towels so we could all shower. They said sure, they'd send them up. An hour later, no towels. Called down, asked them to leave them in the hall so we'd at least have enough towels in the morning. They said sure, we'll do that, sorry for the delay. Morning comes - no towels.
-location -black hair in the sink -red hair in the folded towels -mold on the ceiling -lack of communication about when our room was ready
Very nice room when we finally got what we requested. Really helpful staff. Loved the daily wine tasting. On site parking was awesome. Perfect location. Didn't have the bay view room we requested (overbooked-not ok) so we were stuck on a lower floor the first night which was incredibly noisy. Also it was Gay Pride weekend so it was crazy there. The next two nights we had a top floor bay view room which was awesome except there was this random really loud noise (elevator grinding or something ) that woke us up several times each night.
Great hotel overall. There is a bar area on the terrace thats a great place to hangout and have a few drinks. Friendly staff, comfortable beds, even helped me out with my toothpaste i forgot at home. Close to pikes market and everything down town. Nothing, it was a great experiece.
Location is great....rooms are small but comfortable. Bathrooms are extra small. Staff is friendly and amenities are nice Amazing to find free wifi at a hotel these days
This hotel deserves a high rating! the location is great so close to everything, approximately a 8 minute walk from several places. If you are taking Uber there is an easy drop off/ pick up location right in front of the hotel. Very Modern and a great view! Staff was so sweet and they all wanted us to get the most out of Seattle. The staff will change your towels only if you make it obvious, they will restock and clean but towels were the only problem. Also the bathroom was nice but a bit small.
Employees are great and helpful! Great location. More of a business hotel. I booked a partial view of the bay room and it was just that. Expected a bit more than what I was hoping for and was let down. Unexpected charges.
Great location, friendly, helpful staff. Only stayed one night so we didn't get to sample all the amenities. Bed wasn't as comfortable as we are used to.
Vey quartos limpos. A equipe simpática e prestativa. Excelente localização na cidade. Amor a vista. E muito acessível Nada
A cama/roupa de cama era incrível Ter que pagar para a sala de internet
Boa localização Conceiger foi inútil. Ela tinha interesse zero em ajudar.
Bom, bem mantido. Boa localização.
really liked the shower
Everything except the exorbitant amount of cost for items in the room that were set to a weight sensor. I bumped the fridge and was worried that they charged my card that night. Nothing went through, thankfully. Other than that, everything was excellent!
Pros: Located within short walking distance of shopping, transit station, monorail, restaurants, and Pike Place Market. Staff friendly and helpful. Soft, comfortable beds and pillows, like sleeping on a cloud. Beautiful views of the city. Cons: A single staff member at the concierge desk treated us as if we were bothering her and wasting her time after we had patiently been waiting for 5 minutes or so for her to finish with a phone call before helping us, as if us waiting quietly near the desk to ask a question was somehow an annoyance to her.
1. Late check in around 12:30 am - due to construction and lateness of hour, it was very difficult to get in the hotel... doors locked, escalator not working, ... When it was pointed to check in Peloponnese, not a note or tone of sympathy! How can Westin put someone front desk with this type of attitude 2. Hotel fire - when we got back late afternoon there was fire earlier in the day that has left very smoky smell in our room. They put out notes but when we checked out following morning, I had to bring it up in conversation.
Everything was fine All other hotels in this class usually provide free internet. Even if one has to pay I don't understand the exorbitant cost. Shameful gouging!
Loved the view! Very clean & the bed was very comfortable I would stay again. didn't have anything to drink in the room
Although we like the convenience of the location, the parking ramp spaces are too narrow. Someone hit our vehice during our weekend stay. We filed a report, but no one has followed up with us. Very disappointing.
Location is central, walking distance to everything. Very clean. Super comfy bed. Everything is extra. Need wifi? Pay extra. Parking? Extremely expensive. Staff are confused, rude, and seem that they don't want to be there. Parking was a huge ordeal as reception didn't know anything about it. Had to go back and forth to reception to get key activated. Check in and accessing the parking took over an hour. Calling reception feels like you have disrupted them from something important and have no time for you. Rooms are beautiful but any notice on walkway echoes inside, at all times of the day/night. Very noisy.
We booked this for our honey moon. Nightmare Small room. They then upgraded us yo a suite and chafed us a fortune. No sorry, no offer to make our stay better. So upset will never stay again. DR. Brian Bledsoe
Well done to the Westin staff. Best hotel best value!
The staff was very helpful and accommodating to a large party. It would be nice if they had a hotel shuttle.
central city location this is not a luxury hotel. The pool is barely adequate.
Linda piscina coberta de raia coberta, o que incentiva exercícios; grandes quartos confortáveis com excelente frigobar e chaleira (geralmente há apenas uma máquina de café, e eu bebo chá); excelente localização - fácil caminhada para locais turísticos e próximos da água
View and room was very nice. Great service. Bedding is not very comfortable. Feels like all you have is a sheet on your bed. Super short bath tub.
The staff was very friendly and helpful. I reserved a king suite and the bathroom and tub were amazing. I also liked the push button shades that allow you to completely darken the room. For breakfast one morning I ordered room service and it arrived on time and was delicious. The pillows were comfortable. Starbucks is located right downstairs! Two of my "clean" towels had a lot of hairs that were not mine. In fact one had a big hair ball folded in it. That was kinda nasty to find after taking a bath. The bed was not very comfortable and made my back hurt. I thought since it was firm that my back would love it but I was wrong.
Should provide free drinking water
Nice quiet room, large very nice bathroom, helpful friendly staff, overall an excellent 4 star hotel. Winter rates are very reasonable, summer not so much...Good food and shopping with in walking distance, all except for breakfast, never did find a "good" breakfast despite paying $45 for two. I'll be back. Parking. Valet $45 / Self $30. Saturday nights self parking is full.
Nice rooms and common areas Hotel is very large and because of on going conference elevators very slow
The room was very nice and modern, bed was comfy, and the workout facilities were excellent! Nice to have a Starbucks, deli, and sushi restaurant attached to the hotel. Didn't like that I had to pay for access to the internet. $10/day for low speed, $15/day for high speed. A nice place like this shouldn't nickle-and-dime its customers, especially when even the cheapest Motel 6 usually offers free wi-fi these days.
Clean, comfortable, and spacious room. Courteous enough staff. Impressive building, with great location. Despite the high price of the room, they nickel and dime you for everything. Parking is not included in the price, even though the Hyatt owns the adajecent parking garage - hotel guests pay the same rates, if not more, than the general public who uses the same garage. Not a single movie channel (hbo, etc), so that you will have to buy their on demand movies for $20. Room service is overpriced and mediocre, with small portions.
Fantastic and clean rooms, and amazing staff. Would love to visit again.
Want a spa on location
Awesome hotel close to Pikes Place Market. Easy walk to restaurants. Macy's (hotel discount) right across the street. Friendly, helpful staff. Will stay again.
There was an old musty smell
Location was superb and easy to reach by Light Rail from airport. Hotel is charming and staff friendly and accommodating. It was the hotel of choice as we knew its reputation. Room was small but the price was very good for DT Seattke in summer. No view but we only needed a place to sleep for a few nights.
historic hotel; restored- excellent job on restoration- well maintained- very friendly & personable staff; in the heart of downtown location n/a
The vintage quality throughout
Beautiful well kept property in great city location. Wonderfully friendly and helpful staff. Plus "Oliver's" bar makes the best Martini's in Seattle. Nothing
Pessoal atencioso, acomodações adequadas, confortável, boa localização. Odor de cigarro no corredor e quarto.
Gostei da localização ,do serviço ,apenas um funcionário nã deu a devida atenção para a minha esposa.
Do atendimento prestado pelos funcionarios SIm 1) a limpeza do quarto deixou a desejar. 2) a noite deveria ter mais opcoes de comida, pizza, porcoes, lanches e pratos rapidos, pois nada fica aberto perto do hotel, inclusive o restaurante do hotel fecha. 3) o estacionamento e muito caro, pois em frente tem um que cobra apenas 10 dolares para passar a noite.
A localização é bem no centro, perto de tudo. O remodelamento do lobby é lindo. Tomamos café da manhã no restaurante e estava delicioso. Eu sugiro utilizar o serviço de manobrista para estacionar e descarregar a bagagem primeiro para colocar em um carrinho, pois não existe elevador na garagem de estacionamento
O pequeno almoço é muito caro
A atenção dos funcionários, em especial a todos que nos atenderam. Não.
A cama era desconfortável. O banheiro era muito pequeno
friendly staff too expensive
everything first class
Everything. From the moment we arrived, the Valet was superb, the doormen were excellent, the front desk staff were fantastic, and the room was great. Every touch point with the staff was top notch. No
No tea coffee making items in room expensive to buy a cup of coffee
Muito agradável e amigável. Excelente localização! Extremamente limpo. Perfeito para a nossa viagem!
Excelente localização, cama confortável e agradável tv. Sem academia
Equipe, camas e localização
good beds old room, no hot tub
Location is good. Staff is extremely disrespectful and not willing to help.
Your staff is professional and friend. The location is convenient and the facility is good. I would recommend your hotel to my friends and colleagues. The hotwater system needs to be upgraded.
Fabulous views from our room. Very convenient location. Parking valet is inconvenient and expensive.
The room was spacious! Breakfast food options and service were terrible and to make it worse, I had pre-booked it for three mornings... It was one awful meal experience!
The location was great, we had a huge room, and the staff was exceptional. We were able to check in early -a blessing- since we had just finished a cruise and had no where to put our bags. We were also able to leave out bags for free after check-out when we has several hours to kill before heading to the airport. I wish there had been a pool, and the restaurant prices were 10% too high for the quality.
Parking attendants were not friendly; made it very uncomfortable to valet park my car. It also became annoying when they were not readily available.
The staff was friendly We had dinner at the hotel and were not mentioned any of the specials going on for New Years so that was poor I thought and the hotel and our room smelled like chlorine, which is not something that you want to smell in your room, also when your paying for a room you should not have to pay $32 for parking, when we paid for the room and dinner.
Close to all the life of the city e.g. water, restaurants, shopping, etc.. I had booked for three rooms and when checking in the front desk let me know I had booked for 5 rooms? I showed them my booking and they said I would have to go back to booking.com
Renovations at the restaurant caused slow service for dinner, location a bit further from eateries than thought
great bed and view from the 29th floor. staff was very accommodating. up the hill the first time was a little tough but it really wasn't that bad. the hotel lobby smells like the restaurant which can get a little overwhelming when first walking in.
Friendly staff and central location. Having to pay for internet!
The large TV was awesome The view of the stadium was cool Good proximity to the stadiums Wifi sucked Bed was not the best pillows were really soft Slightly noisy with the trains running by and the hallway noise
YOu can't stay any closer to the stadiums. It's close enough to downtown to walk anywhere, or catching a bus is easy. I was able to watch some of the pre-game activities at SafeCo field from my room. They upgraded me to a King Suite with a view for free (I booked a reg. King Room), the room was spacious, had everything I needed, and overall was very good for being one of the less-expensive rates I could find near downtown. I had to mark things down just a little bit as the drain in the bathroom was clogged just a little, so some of the water would accumulate. There was also an extra bathtub with a shower head (I was in a suite), so I just used that. Not a big hassle. One morning I was working from my room, and they had a fire alarm test at 11am. Not a big deal, but it was a minor annoyance as I had to rush to put clothes on, and scramble out of my room, only to run into maintenance who told me there was no emergency.
I liked the location (for the game) And I liked the restaurant and bar. I liked the pool and spa on the roof + extra towels. The staff seemed to be professional and courteous (except in one case) I didn't like the fact that a staff maintenance person barged into my room without notice or knocking then came face to face with me and backed up apologizing out the door without an explanation for the intrusion
Super convenient for going to the Sounders game. Staff was friendly and helpful. Clean and safe place to stay. The bed and pillows were not comfortable, so we both slept terribly.
The staff were quick with recommendations and very friendly, the hotel was clean and comfortable, and virtually everything I wanted to do was within walking distance. Capitol Hill is a great area with lots of bars and restaurants and not too bad of a walk to get downtown or to Pikes Place (if you're looking for a good hike). Otherwise they offer a free round trip shuttle to a few other central locations.
Clean and comfortable room and conveniently located next to Seattle University. The hotel staff were friendly and efficient! The free shuttle to points in downtown provides access to great restaurants, shopping and landmarks.
Hotel has all needs covered including shuttles and secured parking. Location is not horrible but is out of the way of you want to walk to anything
great location in walkable neighborhood with light rail from the airport an easy downhill walk to the hotel. Helpful staff. Room amenities superb: empty refrigerator for foodstuffs, restaurant leftovers; microwave; double socket outlets for charging at each side of the bed.
Shuttle driver gary was nice and helpful. A sauna would be nice. Tv channel menu on tv very cumbersome. Bathroom kinda small.