very nice hotel, clean, kind personnel. very comfortable bathroom. nice view to the city, although the castle view room doesn't offer a direct view to it (you have to bend your head quite much...). The hotel is close to 2 railway stations and one subway station, close to the castle and to the aqua-bus (right in front of the hotel). Personnel in the Four Seasons restaurant not english speaking and not kind with the clients...
The Guest Relations were very helpful in providing maps to places I wanted to go. They would checked for information from the internet and made sure we knew our way around.
Old room, accessories, location of the room etc, far away from a 5 star hotel.
The staff were amazing. They were extremely helpful with tourist information and all of them spoke excellent English. The room was amazing. Very clean and all of our needs were met beyond exception. An excellent experience and I would recommend the hotel to anyone.
Close to castle and good views - close to station also Had to pay large fees for everything extra ie internet and fitness facilities
Property is nice great staff. Rooms are very small. No air conditioning is a definite minus. 75 degrees outside and only option is to use the heat. Very noisy but hotel staff was accommodating to move room.
Free bus to station partly compensated for distance. Lounge prices were excessively high: 1300 yen for a cup of coffee (3 times the Starbucks prices), but there is nowhere else to sit to conclude a short business meeting.
Nice rooms, strategically located, very convenient and close to everything. None
the comfort of the bed
Located above railway station. Also high enough to keep above city noise so a good sleep.
Hotel staff are well trained and they communciate with each other well. They are efficient and at the same time hospitable. Great location for those travellers, using railway or bus connections to other cities. No individual safe deposit box in room. No business centre facility.
The location is really convenient, and there is free internet facility at the hotel room. The room is super small, smallest hotel room I have ever been, lucky it was quiet modern and clean, although I would have preferred Hilton if I knew it was just across the road. Also while there was free Internet, the PC was super slow (My room was AMD 1 Ghz with 512MB memory)..
Location at Osaka JR station very convenient
The hotel is in the Osaka railway station which is very comfortable. The shopping center is located around the station. Perfect for a short stay where you have direct access shopping, transportation, restaurants and amusement. The rooms are more spacious than an average business hotel in Japan. I had a nice view from my hotel room. Most rooms are located on 20+ floors. You could hear some street noise from the amusement area, but it was still okay for me.
Room was nice/clean, great view, connected to main train station. Staff were very helpful (accidentally booked in a smoking room, they found me an alternate, non-smoking room despite being very full).
The location. Close to the train station Had to take smoking section
The hotel is well positioned if you want to enjoy the busy night life in Osaka, in the "young" part of the city. This means that it's close to Dotombori and Shinshaibashi, where youngsters gather to go out at evening and night. The staff has trouble speaking english and also do not smile that much. The breakfast menu does not have many options and the recipe for the omelet was one of the worst I have ever tasted. The elevator from the street to the reception lobby smells of cigarette smoke like no place on earth.
The staff at the front desk was very kind as everyone is in japan The entire hotel smelled like bleach and smoke. The rooms were absolutely disgusting. Walls were stained, rooms smelled over bearing like bleach and cleaning products I had to leave early. The carpet smelled I felt dirty after leaving. None of the previous reviews held up to the facility. Like staying in a run down hospital. Will never book a hotel through kayak again. And I travel for work and pleasure very regularly. Might be the worst experiment at a "4 star hotel" I've experienced in my life
We were part of a wedding party from Guam sothat it was convenient to be with our friends. The rooms were very small and we could not cnn inEnglish.
Location is excellent. The air conditioning can be improved. Room is stuffy at time.
Location was great - right in the middle of entertainment district, near Namba station.
Dirty. More like 1.5 star motel.
I liked the staff. They were very friendly and they do their best to accommodate you. The facilities were good and they have everything to meet your needs. Best of all, the hotel location is at the heart of the shopping district of Osaka. It would be great if they had a bit of variety in their breakfast buffet. It would also be nicer if you can watch TV with an option to have English subtitles at the very least. They can also improve the wifi because the signal was very erratic. Other than those, everything was great and we had a wonderful stay.
The location of the hotel, it's really in the entertainment area
Staffs not well in english communication and no wi-fi available.Only LAN cable provided.
Excellent location and room. If I ever be in Osaka again, I would be in this hotel.
Modern facilities Spider in the ice-bowl, poor breakfast select and over-priced
Excellent service from Concierge and front desk staff. Convenient location to OCAT, JR Namba Station and local subway lines. Walking distance to Dotombori, Shimsaibashi, and other shopping streets. Good local restaurants in alley ways close by.
Very nice hotel! Great staff, very clean, and within walking distance to Dotonbori and tons of restaurants and shops! They validated our parking fee as well! Very happy!
Although the chapel on the 22nd floor was a little kitschy, the hotel was grand, clean, and had great views over the city. It was difficult to find the entrance the first time. The is a subtle entrance where you take an elevator up to the main lobby on the 22nd floor.
Located just a very short walk to the Osaka (not shin Osaka) Station I would estimate no more than 5-6 minutes easy walk-. Seems most cab drivers do not know it that well, and despite knowing the street name , want to check their "list of Hotels" where it does not seem to rank.. Best landmarks outside Osaka station are the Hankyu building on corner opposite the station) and the Namco Amusement building. As long as you are walking alongdside the NAmco building, keep walking along until you see the over pass ahead, cross the road andabout 45 degrees to your right from before crossing there is the Il Monte next to a little alley way. Lobby is on 3f. You have to continually as the reception desk if you wish ice fror your room, which tends to limit you.
This hotel was in a great location, very close to Shinsaibashi shopping street in Osaka. The room was clean, though we originally asked for a non-smoking room and were put in a smoking room, which really stank. This was changed on our second night after we complained and a non-smoking room became available. The staff were friendly and helpful. The room was tiny and really just a bed for the night, not a place to hang out.
I stayed in Chisun Inn Hommachi last April 2010 and was satisfied with the cleanliness and overall appearance of the room. This hotel is walking distance to the subway about 3-4 blocks away and there were many restaurant, 7-11 and stores available in the vicinity. They also have a morning breakfast with a fee and also reasonable and tasty. My only complaint is the male person in the front desk morning shift who seemsto be unfriendly everytime I need to ask something. Maybe, English communication seems to be a problem. But I will still recommend this hotel to anybody.
Staff was very friendly. Checked us in and gave us a sheet of paper informing us of rules and policies. Breakfast buffet was offered at a reasonable price and selection of food was excellent. Hotel room was cleaned and serviced at about 12:00pm-2:00 pm, found out when we slept in late but when we didn't we came back to a very tidy room with new towels and bath robes. Free lan internet was provided so I could upload pictures I took and update friends and family on how I was doing while in Japan. :) Check out was at 10:00am but or flight was at 9:45pm which was very sad but staff was able to hold or luggage for us while we walked around town for the last time. Also in the lobby were maps of the surrounding area which was very helpful. I would not mind staying at this hotel again.
The location was great and the breakfast was excellent. No free wi-fi, and the fee to conect to the internet was such a rip off!!
Friendly staff, excellent service, not to expensive, great loacation
Location is great! Front desk staff always has trouble with reservation. I've stayed here several times and it's always a problem at check-in.
Friendly staff, great lounge on the 35th with live music.
how all the staff were willing to help at all hours of the day and their english was superb!
Great location for a great hotel Wifi not complimentary. At a rate of $17/day I think it is too expensive...
Great breakfast buffet and very convenient location to Sapporo Station and shopping. rooms were very small. No room to put your suitcase.
It's my second stay in this hotel, it's very close by the station (3min by walk). A lot of shops and restaurants near this one.
The hotel was centrally located next to Osaka station. Great location and easy access to transportation and shopping. Breakfast was great and met the needs of all 11 of us travelling, including 7 students. Second time I stayed here and would stay again.
This hotel was very close to the Osaka station and was easy to access by foot. The staff were pleasant and had us checked in and out very quickly. The hotel hasn't been updated in a while. It wasn't the cleanest place we stayed in Japan either. The blankets were dirty and there was hair on the bathroom floor. It smelled of cigarettes even though it was a smoke free room.
The security for each floor. Location was excellent for the trains. Not really. Train noise could bother some people.
Fantastic location. You follow the tracks toward the Osaka train station, pass an underground shopping area and you are there in less than 5 min. Everything is well maintained, a reasonably-priced French restaurant is next to the reception (8th floor). Nothing really.
A great hotel for a family on a budget. The quality is very high. Rooms are comfortable (but Japanese-cozy sized). The two best features was free internet that worked straightaway, and its location next to the Osaka train station. I give it only fair marks for safety and security because the lobby is on the 8th floor and the elevators are not keyed at the ground floor entrance (although there is door staff at the hotel entrance), and the windows actually open up onto little balconies/platforms that wrap around the building. That said, I never did feel uncomfortable about the arrangements.
Clean, convenient, comfortable. Staff were delightful. Easy walk to train station. Room was small but not cramped.
Ive stayed at the Ginza location and thought Id give this one a try. They are pretty much identical- clean modern excellent location and courteous staff #40then again it is Japan#41. About 2 min from the subway and 4 from the JR station. From Kansai take JR train to Tennoji and then JR Osaka loop to Kyobashi Station. This took me less than an hour. Most of Osaka is about 10 min by subway from here. There is a well stocked convenience store and coffee shop on the ground floor and a few across the street. Across the street are also a shopping/restaurant complex and the Panasonic headquarters complex which has two floors of excellent restaurants #40catering to workers in the area so its good and fairly priced#41 and of course the cool Panasonic showroom. Another eating option is the Daiei department store next to Kyobashi Station. They have tons of prepared food as well as a big grocery store. As for safety of the area I dont remember seeing homeless people anywhere. And even if I did I a...
I planned a last minute trip to Kyoto, Japan. Although, initially I was disappointed that I couldn't stay in Kyoto (the hotels were all filled up), I eneded up being very glad that I stayed at Hotel Monterey, Osaka. The proximity (1/2 block) from the Osaka train station was terrific, and I used this train station as my hub to go to Kyoto, Nara, and Kobe. Also, the trip from the Osaka airport wasn't too bad at all. The thing I liked best about this hotel was how clean it was, and how comfortable the bed was. I don't know if this is common for all hotels in Japan, but I was glad to find these features in Hotel Monterey, Osaka. One thing I didn't like was that the restaurants in the hotel were quite pricey for me, and the hours limited. I also found it very confusing to find the hotel from the train station on the first day I arrived. There is another review that gives specific directions from the train station. I will see if I can find that again and add it onto this post. It's not t...
Location and price. Front desk service was less than desired. Also, at ~8:00 p.m., the front desk failed to answer the phone. Maybe if the phone calls would roll over to the Hotel's operator after, it would help, instead of continually ringing with no one picking it up
A relação preço serviço prestado
Boa localização e bom custo-benefício
Preço e localização
a internet gratuita é bom para quem teve de trabalhar durante a estadia.as instalações são humildes com o minimo essencial. não há sala ou outras partes comuns. muito isolado. sem estrutura de hotel. é um conjunto de estudios com cozinha para alugar por uns dias. não tem serviços de hotel.
Excellent service .. I forgot my passport in the safety box They contacted me directly and asked me how do I want to receive it.
concierge is very good no welcome fruits, nobody helping to open heavy entrance door, poor choices for breakfast. At least for New Year they could do something nicer for breakfast.