GREAT HOTEL, TERRIBLE INTERNET
Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business
The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.
The location was good, facilities were clean.
The internet connection was unreliable at best and generally nonexistent. It was slow during the day (speedtest.net about 2-3mb/s) but wouldn't work at all during the evenings. The hotel felt tired and in need of a facelift.
Love this hotel. I've stayed in three hotels in Sao Paulo and this is the one I'll be returning to. Such a lovely welcome. Great room and amazing breakfasts. The added and unexpected extras such as sparkling wine, chocolate and the japanese hot tub made the stay very special. Thank you to all the staff at L'Hotel Porto Bay.
amazing amazing amazing
the service... the food.... the security.... the location...the people they personally knew me by Mr _______ do not pass this hotel up i will never anywhere else
nothing i did not like
Very well-located boutique hotel
Hotel is based in a charming old building of some sort. They weren't able to locate my Kayak reservation without the full confirmation, so fortunately I had brought that along. I was surprised that the included wi-fi was so bad although it worked better towards the front side of the room. Breakfast was nice with good service. Used their taxi into GRU which was professional and reasonable.
Nice boutique hotel. Attentive service, clean. The Cab service provided to the airport was great, very comfortable and was reasonably priced ($R160). Very well located. Very comfortable bed
The carpet was old and worn but I believe they were in fact changing the carpet during my stay. Had a crying baby throughout the 3 nights I was there, in the next room and the walls are very thin. I have a reasonable tolerance to that but others may not. I guess there is not much the hotel can do about that but I was surprised given that my perception was that this is a business hotel. Other than that nothing negative to say.
Localizado na Alameda Campinas, a 50 metros da Avenida Paulista, e próximo dos melhores restaurantes, bares, museus e lojas de luxo, o L'Hotel PortoBay São Paulo permite-lhe toda a centralidade sem o movimento da grande avenida.
L'Hotel PortoBay é um boutique hotel 5 estrelas que possui 84 apartamentos, restaurante, SPA, piscina coberta climatizada, academia, lounge, bar e uma grande estrutura para receber eventos e reuniões.
A elegância deste hotel com estilo europeu, concilia-se com uma exigente qualidade de serviço e conforto. No lobby encontra-se um pequeno showroom de grandes marcas de luxo, além de um acervo de peças de arte, como a tapeçaria flamenga tecida em Bruxelas na segunda metade do século XVI e arrematada num leilão da Christie's, em Londres.
Momentos especiais, núpcias, shopping, arte e cultura. Programas exclusivos e personalizados desenvolvidos pela concierge do hotel.
L'Hotel PortoBay São Paulo
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Café da manhã
Centro de Bem-Estar/Spa
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