Prós: Hotel was located well. Within steps of Brandenburg Gate, the US Embassy, French Embassy and Metro station. Five minute walk to the Reichstag. Hotel has an old world charm and elegance. Rooms are spacious and beautiful with dark wood accents. Staff was extremely helpful and pleasant, from the doorman to the concierge to the check-in receptionist.
Contras: Not much to dislike. This hotel is the go-to hotel for royalty (Queen of England) and the President of the US. It is priced accordingly, so be willing to splurge if you stay here.
Prós: Friendly service and great location.
Contras: Uncomfortable beds, especially for a 5 star hotel. Breakfast is very over priced and mediocre.
Prós: Kayak provided me with an amazing deal to stay at the Adlon Hotel! The room was spectacular: clean with awesome features
Like temperature control, super comfortable beds (the most comfy beds I've ever had in a hotel). Breakfast was included...a stunning breakfast buffet including luxury features like Caviar...as well as champagne, Asian fried rice...a lovely buffet!!
Our stay at the Adlon was unforgettable and I'm already looking forward to returning there one day!
Contras: The Adlon hotel is a pricey hotel. Even the prices at the bar reflect that! Nevertheless an awesome place to stay if one likes luxury, cleanliness, and extreme friendly attentiveness from the staff!
Prós: Location and helpfulness of consigiere services...landmark and historic hotel
Prós: Attention to detail. The daily brunch (included in my reservation) was spectacular - the food was not only plentiful but also delicious. On my birthday, I was served champagne with breakfast.
Staff. Each staff member was courteous, helpful and most importantly, dedicated to service. If they did not know the answer, they would find it for you.
Spa. After my conference I booked a day at the spa - the massage and facial therapists were professional, most capable, and pleasant to spend time with.
Food. The onsite restaurants had expectional cuisine and the service was equally matched.
Contras: I was a guest at the hotel for 5 days/4 nights. My mini-bar was not restocked for 2 days.
There were no washcloths (which Americans use); however I was able to obtain them from the spa.
Each day you had to create a new WiFi password.
Prós: It's truly a 5 star hotel, it makes your life better!
Contras: The Bar (itself) in the lobby couldev been fancier, the hotel has
A gorgeous lobby but the Bar is just ok. Ritz Carlton has a nicer bar(americain)
Prós: Serviço amigável e localização excelente.
Contras: Camas desconfortáveis, especialmente para um hotel 5 estrelas. O café da manhã é muito caro e medíocre.
Prós: From the moment I arrived I was greeted warmly and treated like a valued guest. The service in all areas of the hotel was the best I have experienced at any hotel. The rooms are beautifully updated with very well appointed bathrooms. Entertained clients on three occasions at the Curtain Club. Could not have asked for better service. Nicholas in the Curtain Club should be commended for a job well done. This will certainly be my go to hotel in Berlin for future stays.
Contras: Not a thing.
Prós: Everything. The room and meeting facilities were excellent.
Contras: Nothing (well, besides the weather).
Prós: Location at Pottsdamer Platz is excellent; next to the former wall, and well located for easy access to most points in the city.
Checking in on Sunday morning after a flight from the US, tends to be iffy, however, the Ritz had a room waiting for me, and were expecting me. The hotel interior is beautiful. Rooms are well appointed, large, especially for European standards, and very quiet. The bar and restaurant was excellent. Only quibble I had was with the gym: small, smelled, and illequiped.
Prós: Staff was amazing, wellness center beautiful
Contras: Restaurants are fairly expensive
Prós: Staff were "over the top" good.
Contras: Club level had an added cost.
Prós: Location, rooms, TV screen, friendly, efficient staff
Contras: Breakfast, while good, is overpriced. They should just make all rooms €15 per person per night more expensive, make breakfast inclusive, and charge the outlandish rate for non-guests. Oh, and put back roast potatoes into the breakfast menu! For those of us with cholesterol issues, all the eggs, cheese and sausages are useless, and make breakfast devoid of anything hot other than tea or coffee.
Prós: Very attentive and helpful staff in a beautiful facility. Chocolate Day special event was wonderful. The room was very nice but not warm enough. Hot chestnuts as pocket warmers are a nice touch.
Contras: The heating system was not adequate for the cold weather and we had one whole day with no hot water. Breakfast is pricey.
Prós: Service was excelleny, and staff courteous and helpful.
Crazy about Waldorf in Berlin. Staff arranged for private driver tour of city. Driver and car excellent. I would like to offer some constructive suggestions for better service but there just isn't one thing they need to do to make our stay better or more comfortable. Great hotel. Treat yourself to a stay at the Waldorf.
Prós: Room so comfortable. Spa and pool exceptional. Love the library and evening view. Staff excellent at all levels. Best thing about our trip to Berlin was the Waldorf.
Prós: No surprises, good or bad. Very good location. Room was nice. Shower had great water pressure. "Free" internet isn't free because you need to pay a small fee unless you are very minimally using it.
Prós: Great location, thoughtful front desk staff, beautiful room. But all the accolades go to Sam the concierge
O Sofitel Berlin Kurfuerstendamm combina arte e arquitetura. A influência francesa, com um toque de exclusividade, é percetível em todo o hotel. Concebido pelo premiado arquiteto berlinense Jan Kleihues, o luxuoso hotel caracteriza-se pela elegância e discrição. O exclusivo design interior é intensificado por um elegante conceito de iluminação, tons quentes e arte moderna.
Prós: Amazing and unusual room design, most helpful staff (reception and concierge), spectacular swimming pool and unbelievable sauna area
The staff was very accommodating and professional. They answered all of our questions and helped us find our way to different locations.
Prós: The room was very comfortable and the linens were all fine quality. The location was perfect. It far exceeded our expectations. We appreciated the coffee and tea in the room. The English option on the TV was just wonderful.
Prós: Room was modern, clean and well furnished.
Contras: For the type of room, I would have expected a bigger TV (I did not use it at all, and for me this was not a problem).
Prós: We travel with a kid then we enjoy the swimming pool.Also for this reason the hotel gave us a room upgrade because in Berlin kids for 2 years do not pay but the business suite was small for the 3 of us. The location is excelent and the service also
Prós: Great room, very helpful staff allowed us to check in early, simple & quick WiFi
Prós: Excellent staff, wonderful room; they upgraded us to a suite at no cost and a free breakfast too!
Contras: It sure is not a five star hotel. Lots of noise from the street and you need to walk forever to get to your room.
Prós: The loccation is the best! The staff was very helpful and the hotel was neat and clean.
Contras: The room is clean and nice but is not a five stars hotel room, neither the space nor the facilities. The metress is not a luxury hotel metress.
Prós: Very good location. Near public transport and nice spa in hotel
Contras: No early check in options (required me to upgrade to a more expensive room)
Prós: Size of room was generous (Business Deluxe). Wifi worked well. Bathroom was splendid.
Contras: Room was hot. AC was not available in October. Windows only open up a crack. Street noise when they are open is annoying. Location is kind of out of the way now that Berlin is reunified. Hot tub is just pool temperature. TV reception dreadful.
Contras: Room service was mediocre. Exhorbitant price for extremely tiny portions. I am used to expensive meals at high-end hotels but the portions were laughable.
Good city hotel with good staff
Prós: Large room and great swimming pool.
Contras: Need two arm chairs in room instead of one sofa
Prós: Gorgeous decor and incredibly friendly and helpful staff - they were so good to us! We arrived well before the check in time started and they were still able to get us settled in to our room within minutes.
Contras: For some reason, we were put in a room with two single beds? But honestly, we were so jet lagged it didn't really matter. The beds were VERY comfortable as well.
Prós: Great value for my money and nice facilities.
Prós: Close to a metro system and also close to the bus that takes you to the train station in less then 20 mins. Overall, great location. Also the hotel itself is pretty neat, the room has high ceilings and comfy bed. Friendly staff.
Contras: We reserved a room for three. The hotel added an extra bed to the room which was terrible (squeaking and extremely not comfortable). We asked them to change the bed, but things did not improve. The room is very small and the walls of the bathroom are somewhat transparent. This does not fit 3 people. We cannot recommend this hotel. At least not for more than 2 people.
Prós: Good hotel, new, modern, well run. Good breakfast, good internet, comfortable rooms.
Contras: Local area is dull and empty, but there's an S-Bahn station directly opposite, so local transport is relatively easy. Also an U-Bahn not too far away.
Prós: Great Service
Prós: Ótimo hotel, novo, moderno, bem gerenciado. Bom café da manhã, bom acesso à Internet, quartos confortáveis.
Contras: A área local é tediosa e vazia, mas há uma estação de S-Bahn em frente, então o transporte local é relativamente fácil. Também há um U-Bahn que não fica muito longe.
Prós: The internet should be improved as one had to log into wifi again and again several times a day, even if you had not left the hotel.
The booking did not come through for 48 hours.
The hotel is conveniently located in Berlin, has comfortable rooms and a nice breakfast, with vegan options.
Prós: Standards of finish and cleanliness exceptionally high. Nice rooms - well equipped.
Contras: Whilst the bar staff were nice, they were unable to mix cocktails! The Negroni cocktail is made of one part gin, one part vermouth rosso, and one part Campari, garnished with orange peel. It is considered an apéritif.
Prós: Everything we wanted to visit was either in walking distance or we had good access to transport. I found the hotel very quiet and all the facilities were clean. We found the staff very nice, however sometime felt they didn't always understand us properly, but this may have been as we didn't speak English.
Contras: As I didn't like to have my room cleaned every day on two occasions we put the do not disturb sign on the door as we knew we would be returning to the hotel a few times during the day, this lead to a notice on the door on the second occasion, we felt this rude as it made us feel we were breaking some rules by not letting the maids in for a day. I also found the pillows quiet uncomfortable but did not feel like it would be okay to ask for more.
Prós: Loved the breakfast. Parking garage is under the hotel at €17 a day. Everything was clean, modern, and spacious. Public transportation is right outside. A short walk from the Europasportpark.
Contras: Wi-Fi limited to 2 devices peer room, and once we tried to logout one and login a third device, none of our devices could connect. Extremely disappointing especially when everything else was so great.
Prós: Location - even far from the center, stands just next to the sBhan that gives you a lot of immediate options for travel
The are very convinient and modern
Very good breakfast !!
Restaurant - good one at the entrance floor
Late night Bar- until 02:00 am and convinient to the visitor instead of going far sometimes.
Contras: The distance - sometimes not allow you to make a short visit in the hotel during the day, even with the S/U Bahn
Conferences - sometimes big one can be cozy.., but you are out anyway
Prós: The hotel was extremely clean and comfortable: bathrooms were great, beds comfy. The selection of food for breakfast was superb.
Contras: Whilst the hotel was very close to the S Bahn station and tram, I felt it wasn't an ideal location to stay on a weekend break as there is not much in the immediate vicinity.
Prós: The hotel has a lot of amenities the rooms are super comfortable and it's very modern. Also the S station is right across the street. Their 14th floor bar and lounge is great too.
Contras: The shower let's the water out into the bathroom floor not a big deal but it can be annoying. Most of the tourist venues and restaurants are a little far
Prós: the hotel and the room are both great for the price. new bathroom, nice amenities, ac that works (a rarity in berlin), good bed, free wifi, decent gym, and a great hotel restaurant -- with a chef who has a Michelin star.
Contras: The only real downside is the neighborhood. I enjoy exploring a new neighborhood so I tried this out..turns out it's not a neighborhood, it's an intersection -- and one without awesome access to other better neighborhoods. So that's the downside, and it's a big one since Berlin has a bunch of great areas to try.
Prós: They have an excellent breakfast selection, always replenished. Breads, pastries, meats, fish, cheeses, eggs, fruit, yogurt, waffles, cereals, a variety of juices. The concierge does a great job. The showers and soaking tub are luxurious. The Skybar is attractive. The rooms are very modern with artful lighting.
Contras: I've stayed twice. While some might find it a little distance from the central city, it's right on a tram and a train line. This gives easy access. The area has a variety of interesting points.
Prós: Super clean and modern. Extremely friendly staff that spoke fluent English.
Prós: The room was extremely quiet, and the beds were very comfortable.
Contras: There is a lot of construction on the trams immediately in front of the hotel, which means they cannot be used.
Prós: Luxurious accommodations at a great price. They kindly upgraded me to a nicer room as well for no reason.
Contras: The location is ever so slightly annoying because it takes about 10 minutes to get to the Alexanderplatz where all the major transit connections are. The free internet is slow (but you can pay for faster if you need it).
Prós: We got updated to a suite, it was amazing. Super large, comfy, clean, close to the city center, excellent service.
Prós: The instructions to get to the hotel were very clear on the website and we were able to arrive by bus with no problems. The staff helped us to navigate the public transportation and didn't encourage us to buy any extra tours. They were so kind.
Prós: Top hotel mit eine sehr gute Ausstattung. Preis Leistung VerhÃ¤ltnis sehr gut. Nur das FrÃ¼hstÃ¼ck nachtrÃ¤glich zubuchen war sehr teuer.
Prós: Updated rooms
Contras: Don't like AC work
Prós: The breakfast was a very tasty meal
Contras: The hotel front desk didnâ€™t accept my print voucher and they demand PDF documents. Not fair I protest.
Prós: The staff were very helpful and polite In a quiet area but very close to bus and tram stops giving easy access to Mitte Alexander Platz and Potsdamer Platz Lsrge toom and bathroom Good shower.
Contras: The breakfast was very expensive.6
Prós: excellent location, excellent breakfast.
Prós: Clean, great location, friendly staff, nice steam room and sauna.
Contras: Everything was great!
Prós: The location, the atmosphere, the cleanliness and the food were all excellent!
Contras: Can't think of anything really. Of course like everybody else, I wish it were cheaper and that they gave the good wifi (not the restricted one) for free :)
Prós: The room is small. i got several bruises on my knee because it was so easy to hit on something when i walked through the room. but with the price and location, i think it is reasonable. it is clean and everything else is good.
Prós: Location is great and view from room overlooking Gendarmenmarkt is fabulous and almost worth the price
Contras: Expensive and restaurants are not that great
Prós: We had a great time at this hotel. The location is perfect and you can walk to a lot of different sites and the public transportation is really close, literally out the front door to get to one of the lines. The room was really quiet also. The bar was by far the best experience. We closed the Listo bar several nights during our stay and had a great time with the bartenders Jannick and Ole and the other bar staff as well.
Prós: Clean , reception decoration , nice staff , so many TV channels , real good curtains reflecting the sun very good.
Contras: No water to drink in the room
Separated beds for a couples
No one answering the phone in the reception for many times
The rooms are so small
WiFi isn't free
In they end , it's very normal 4 stars hotel nothing to impress.
Prós: Great hotel, there are no complaints but it would be perfect if they heat the pool
Prós: Executive club previleges were great.
Prós: Very nice place to stay
Contras: Breakfast is extremely expensive.
Contras: nor free wifi
Contras: They wanted a print out of my receipt for the hotel booking as I booked through kayak. I didn't have a print out so caused a minor issue at checkin
Organised, cleanness, quite atmosphere, the amazing & comfortable location & the staff kindness).
I didn't like that the internet is costly chargeable (This old system doesn't exist anywhere in the civil world anymore).
The welcoming is not special (No welcoming water, fruits.....).
Prós: Very good restaurants and cafes close by. Many attractions within walking distance (Brandenburg Gate, Museum Island, etc.).
Contras: The hotel charges 25 euro for in room internet access, and for the cost of the in-hotel laundry service, you can purchase a new wardrobe.
Prós: I have stayed at the Grand Hotel Esplanade since it was built and it has maintained a high quality product; all rooms are comfortable and the staff is very supportive.The 100 bus stops a block away and will take you to touist destinations, get a transit pass at the train station to cover the days you will be going around.
Contras: Although the hotel has enlarged the gym, it did so in removing some of the amenities such as the aroma therapy room, the juice, etc. bar, and the pool was too cold this trip. I also miss the frendly and delicious rstaurants that were previously available. Nevertheless, I would likely opt to stay there again.
Contras: The pillows were a little thin.
Prós: The bed was lovely, the room spotless and the staff helpful to a fault. Harry's bar was also a lovely place to sit outside and relax with a drink.
Contras: The view could've been a little better. Paid for a view of the canal but got a room overlooking the glass roof over the forecourt and could barely see the canal.
Prós: good taste-Good location, clean, polite staff -fun beautiful small pool and dry sauna was a great way to relax and end the day.
Contras: -Breakfast is good, but too expensive, $25 euros per person! - wifi in room but unsteady. -worst pet peave was that to access the TV in English or movies, you have to agree to pay $14.50 ( per day) without access to menu guide to see what is available
Prós: Location and comfort
Contras: The buthrobe and the room shoes were delivered oto my room only after my conversation with the front desk person. It should be part of the service for the 5 star hotel. Also at the piano bar nobody played piano. Other then that everything was vetry good.
Prós: Great location, very friendly staff.
Contras: Spa area could be better, check out took a long time.