hotéis em Punta Cana

Prós: Me and my family liked everything, the food, the entertainment, pool , beach , people

Contras: That I couldn’t stay for longer

Prós: All

Contras: Bed of the rooms hard no enough pillow

Prós: It was good room, good food (not all but enough to choose), some evenings was good show. Good aquapark but if children are small not many options to choose and remember you as adult can not use it, just be near. They really interested in opinion you have and try to solve your requests. What I did not like n this point is: It is good that conserje was checking if our requests was done, but for me it was too much. If I asked to solve something, then person come to solve it and then concerje call us back to check if it was done. The last step for me was a bit too much, because during our 1 week stay they wake up my baby 3 times during day sleep, so finally i had to turn off telephone at all

Contras: - Staff in kids club do not look very friendly. Before I read in feedback about this but did not understand well what did they mean but when we came to the club and saw very indifferent person with absolutely not caring and interested face. - Entertainment team is really very low quality. We came from another hotel where it was another level and even hotel was smaller the entertainment team was very bright, everybody knew them and recognize from the far. Here boys from the team looks like they replace someone from entertainment team who is ill now. No personality, not good dancers, can not really attract people. And I would advise to the hotel think to change their uniform. They are not visible at all. - Very big territory and not very clear how to move there. It is like 7 hotels in 1. For example we booked in one of them the restaurant and nobody do not want us to drive back to our hotel. So under the rain with little girl we had to walk and try to find the way back. - Very bad and un-useful application. For this level of hotel it is unacceptable - You have to refresh your internet connection every 24 hours. in 21st century we have this? Really? When I claim it, they gave us VIP access so we should not, but it worked just on computer, not mobile for us. Anyway I think this is the topic which should not be even discussed in our days. - there was a case when in food there was decoration sticks with fungus! We complained to the managers and next day this was corrected but it is not acceptable especially when we are saying about kids food where was a lot of this sticks - very low quality of drinks. In kids hotel you expect much better. They made them from very chimical concentrates. We came from another hotel of Dominicana and had good chance to compare. In this hotel we could not drink any coco-loco because it was horrible quality.

Prós: Fantasia resort is really a Fantasia :-) There you have everything what you need for an unforgettable holiday! Beautiful resort, beautiful beach, beautiful pool, nice restaurants, good food, a la carte restaurants included in all-inclusive, good cocktails (!, not very usual in all inclusive resorts), very friendly staff, always smiling, nice water park for children, very nice shows in the evening (specially the Michael Jackson show), perfect service with the electric train driving you everywhere, one restaurant for lunch also situated directly on the beach, very good drinks served on your sunbed on the beach, when you call the reception to ask something (or ask something through a perfect application installed on your mobile phone on your arrival) in few moments is somebody in your room to bring what you asked. With this very usefull application you can have every day on your mobile phone all information you need, daily program of activities, book your table for the dinner in a-la-carte restaurants... I can write more and more, etc., etc ... but in few words: there you have everything what you need for an unforgettable holiday! Thank you Fantasia Bahia Principe, we hope we'll be back!!!

Contras: Just a little complaint about the kids club ... It is very nice and very good equipped, but the staff there is not so perfect as all other staff. They are also ok, nothing so bad to say, but not so friendly as everywhere in the resort. Specially because their job is working with children, you expect they will be very friendy specially with children, but the staff everywhere is more friendly with children than the staff in kids club. They also don't do to much activities with the children and don't accept children under 4 years. But this is also not so big problem, because there are many, many nice things for children as waterpark, play grounds, activities in the pool, etc ...!

Prós: For the kids is basically a dream come true. The castle is amazing and all the kids activity and different places they can go is a plus. We highly recommend de hotel for a family vacation.

Contras: The artificial drink is really bad. I think the hotel is killing the full enjoyment by serving such a bad cuality drink. It was horrible. We paid a high amount of money trying to find a good cuality resort.

Prós: Friendly staff. Very professional managers. Delsislava assisted us with lost and found

Contras: Luxury

Prós: Service is impeccable. This is a truly unique property. Secluded, private and set up perfectly. I never come back to same place on vacation in general....this is my third time with no regrets.

Contras: Meals are expensive and high taxes.

Prós: The staff was incredibly friendly and the VIP service through customs was the best thing ever. We were on the beach 15 minutes after de-boarding the plane. The villas are gorgeous and little details throughout the property like the orchids everywhere are such nice extras. Having access to a golf cart and bikes was key! We loved exploring the entire property, especially the Ojos Indigenas ecological reserve. The sunrises are gorgeous every morning and my husband loved all the great golf nearby!

Contras: The food is not five star food but it's still pretty good. Also, the beaches are great but the white cages out in the ocean to keep the seaweed out do ruin the vista just slightly. But much better than having seaweed on the beach!

Prós: The room was beautiful and very comfortable~we had separate his & her bathrooms which was a real treat! The staff were super attentive and the VIP airport service was second to none. Emmanuel was a fabulous host and brought a big smile to my face each morning at the incredible breakfast buffet at Bamboo! We will definitely return!

Contras: There was nothing not to like!

Contras: Lots of seaweed on the beach. It's a big problem

Prós: We loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around. We will definitely return. Thank you Tortuga bay for everything.

Prós: Everything was perfect and above expectations: - the bedroom was huge, 2 bathrooms, a big terrace, a small kitchen, always clean - the quality of service is amazing! I’ve never seen that anywhere else: from the VIP arrival, to the beach, the restaurant, housekeeping, the driver, your private villa manager. - the hotel doesn’t have a lot of rooms, you feel really relaxed, you’re almost alone on the beach or at the pool. It’s exactly what we were looking for.

Contras: - they’re doing all they can to remove the sargassum seaweed. You still have some, but it’s way way better compared to other resorts in Punta cana or in the Caribbean. There’s no problem to swim in the sea.

Prós: The staff at Tortuga Bay was excellent.The problem was with the beach which was in the middle of a sea weed invasion.Although the staff made heroic attempts to clean the beach the problem was at that time over whelming.I intend to return to Tortuga bay but would appreciate a discount on the price if there are problems with the facility.

Contras: Beach conditions

Prós: Amenities were great and overall staff was really friendly

Contras: Food was average and restaurant service was poor

Prós: Serviço, limpeza , atendimento.

Contras: Nada

Prós: The level of service was fantastic, from start to the end. Everyone was super nice, and taking care of us at every second - from the chaffeur to the restaurant, to the villa manager to the reception or the beach assistance. The room was really large with nice colonial furniture, two large balconies, and large marble bathroom. We ate at the restaurant Bamboo few times for lunch and once for dinner - food was great as well as the service Overall a fantastic experience and would seriously recommend Tortuga Bay to anyone!

Contras: only the beach, despite not being the worst season and the constant effort of cleaniness, had some algae, but was manageable

Prós: The resort was amazing!! Everything from the service, room and beach were top notch. Can't wait to go back.

Prós: Nada

Contras: Internet de alta velocidade muito lenta, sistema domotic poderia ser altamente melhorados.

Prós: Our luxury suite was amazing had our own private pool and golf buggy to get around in. The Acqua di Parma toilettes were a lovely touch in the bathroom and outside shower. The staff were amazing and very helpful. Carlos and Abi really went above an beyond to make us feel at home. The golf course was absolutely beautiful. The food in the Peruvian / Japanese restaurant was on par with roka an Zuma. The beach restaurants settings were breathe taking.

Contras: We went in the low season so it was a little quiet for a young couple. But I was told this was due to the time of year an it is busier in the high season. Some of the staff found it hard to understand our English so some food orders got messed up. Service was slightly slow some times whilst ordering drinks on the beach. Even so we will still be returning in January :)

Prós: Nice location and beach

Contras: 1300$ a night but broken toilet, broken fridge, Jacuzzi not working, only 5min of hot water. We complained but they did nothing. they are just here to take your money. And after the check out was done and we already left they took 150$ more without explanation.

Prós: The pool and beach area

Contras: Furniture at the room and village lobby

Prós: Beautiful location and facility, friendly and attentive staff, great food

Contras: If you're going to have a high end television in the room please provide high definition service

Prós: How quiet and peaceful it was for a relaxing getaway

Prós: Toda a equipe é muito prestativa. Tive mais contato com a Samira a qual tenho que agradecer por todo o esforço para resolver um pequeno incidente com o chuveiro. Mas desde o motorista que nos transportou desde e para o aeroporto, até os que trabalham nos restaurantes, foram super educados e excederam nossas expectativas.

Contras: Infelizmente, devido à época do ano, a praia do hotel estava cheia de algas, o que fez com que não pudéssemos aproveitar a praia. O hotel fazia de tudo para removê-las, mas a natureza foi mais forte. O bom é que o hotel é cheio de piscinas.

Prós: A equipe do clube infantil era agradável.

Contras: A praia não era tão boa, com muitas algas às vezes. A equipe da recepção foi muito rude e no geral não foi agradável. A comida era aceitável, mas não vale o preço.

Prós: Good service and quality drinks. The hotel is very nice.

Prós: The stay was excellent.

Contras: The transportation of pick up and drop off was bad . We confirmed it but didn’t come.

Prós: bom serviço, boa variedade de bebidas e comidas disponíveis, velocidade no atendimento.

Contras: nada em especifico, o hotel ainda tem quartos que estão em reforma, mas tudo deve se regularizar em breve. casualmente ficamos num dos quartos novos, excelente estrutura de qualquer maneira.

Prós: Tudo é perfeito, desde as instalações ao atendimento, passando pela localização, pela qualidade das bebidas e comidas, pela atenção dos funcionários, não falta nada. Um verdadeiro espetáculo de hospedagem.

Contras: Não gostei de ter ficado poucos dias. Mas voltarei e ficarei um tempo maior.

Prós: Facilities are great.

Contras: Worse service I have ever had. Everybody in the reception works in a bad mood and they just don´t care if you are having a good stay or not. I had 30 guest in the hotel for my wedding and they treat us as badly as they could. Terrible. Only the bartender by the pool were nice.

Prós: I liked everything. The service, the staff, it was all well.

Prós: Staff

Contras: Food bad

Prós: Upon arriving we were welcomed by the staff in an extremely friendly manner. We arrived earlier than check in and wanted to do an excursion while we waited. The staff directed us to a representative and secured our luggage until we returned. The food was out of this world amd the buffet had an amazing selection. Our room was spotless and at the perfect temperature. Any questions we had were answered right away, and all of our needs were taken care of in a very expedient manner. Would absolutely recommend this resort and will he visiting again when we have the opportunity.

Contras: Nothing at all

Prós: 3rd time here and I love it.

Contras: Little old school can use a revamp

Prós: Villa room size is very big with a beautiful layout that allows the sun to wake you up in your excessively big, very comfortable bed. Restaurant dinners were nice and service was Tom notch. Three honourable mentions here : Jose Espinal our concierge was extremely friendly and looked after us that we have all the activities we need and all evening dinners booked; he just made the whole stay wonderful. Two other staff that impressed us with both their English and good conversations and friendship are Alex and Santo at the Pool Bar. Amazing people with good banter and good secret recipe cocktail recipes - for the whole duration of our stay we always ended the days at the pool bar because of this, before retreating to our rooms to get ready for dinner. If you want a cocktail you never tried before ask Alex for the Alex special.

Contras: We had a bad start of our stay when we were stopped at the gate by the security as we drive to the resort and kept there for more or less 5 minutes for checks phone calls to reception etc, even though I showed the security guard my booking.com reservation on my phone - it felt more like a maximum security prison than a 5 star resort. This was raised with customer relations and handled very professionally and am happy how swiftly they tried to make things right.

Prós: Da localização e do conforte

Prós: The food was excellent the stuff very polite and helpfull - they enjoy their work.

Contras: US teenagers very drunk and loud...

Prós: A piscina, a proximidade com o mar, serviço da equipe foi impecável (muito foco no atendimento ao cliente).

Contras: os insetos à noite

Prós: Localização

Prós: the staff

Prós: The staff, the facilities, and its view

Contras: The beach isn’t as clear as Macao

Prós: Comida excelente! Atendimento muito bom!

Prós: The beach and property are beautiful and clean... very well maintained. All staff are professional and delightful. Room service went above and beyond to accommodate my vegan green eating approached to breakfast. I was and am grateful. They even followed up after it was delivered to ensure it was satisfactory!!! I enjoyed the spa as well... Simply lovely. I will return.

Prós: Distance from airport. The beach is really good

Contras: The staff are not great. They are just there to do a job. The cost of food/beverage is expensive. I paid US$8 for a glass of milk for my son

Prós: The whole property is clean, but one of the elevators did not work well

Contras: A lot of staff but very poor attention. Although all the property is clean except restaurants. One of the elevators did not work well

Contras: Only stayed one night. Blocked money did not return 4 weeks. Accounting is not responsible for letters

Prós: The hotel was very clean and modern. The staff was well-trained, friendly and helpful. Would definitely stay again and recommend to others.

Contras: Wifi should be provided at no cost and hassle-free for all guests. Another smoking area could be added closer to the beach.

Prós: The ocean view room. cleanliness and location.

Prós: Location

Contras: Some of the staff, specially when I was checking in he told me the hotel was fully booked when I have my reservation from the day before

Prós: Beautiful grounds, beautiful beach, big pool, convenient to airport, nice ocean views

Contras: Marble halls and floors look great, but guests voices late at night echoed in the halls even from far away, and we could hear people walking around in high heels above us at all hours of the night

Prós: The view from our room, looking out onto the ocean was superb.

Prós: Praia, comida, licor, shows, equipe

Contras: A vista do quarto

Prós: A nossa estadia no Magestic Elegance foi verdadeiramente inesquecível. A equipe foi extremamente simpática e prestativa. O serviço para os membros do clube elegância foi incrível. Nós não poderia ter apreciado mais a nossa lua de mel!

Prós: O povo é excelente

Prós: A equipe foi de primeira. Desde o momento em que chegamos até a nossa saída, os funcionários trabalhadores e educados estavam sempre lá para nos ajudar. As instalações eram limpas e bem cuidadas. Havia um amplo espaço para encontrar um lugar para sentar.

Contras: O almoço tinha gosto de comida de cantina, enchia a barriga mas não era muito saboroso. (Não foi o caso no jantar, os restaurantes eram incríveis.)

Prós: The resort is beautiful, as is the beach. It is a tropical paradise! The staff is amazing, they are attentive and friendly. Everything is exceptionally clean.

Contras: The stairwells and the hallways need more lighting. I wish the beach area was utilized at night, instead of everything being at the front of the resort.

Prós: Restaurantes muito bons, principalmente café da manhã. Piscinas muito boas. Equipe de garçons e faxineiras muito simpáticos. Um cassino dentro do hotel, convida para a diversão. Quarto muito bom também.

Contras: Deveria ter mais um "bar molhado" devido a extensão da piscina ser muito grande. Atendimento de bar na praia, esse sim, muito ruim. Apenas uma pessoa para atender muita gente. E colocaram a pessoa mais lente da equipe de garçons para atender. Culpa de quem colocou ela lá.

Prós: Everything was perfect. The Hotel is wonderful and if you want to relax like a king, go! Choose the Elegance Club. Special thanks to Orlando. And Maxima, Angelina e Juana for the best pool bar, number 4.

Contras: Don’t forget the tip :)

Prós: I deeply grateful to Catalina - (From Palma de Majorca) for her excellent care and attention to details. She is a professional like no other. Thanks to Catalina we will be back to Majestic. This place is amazing!!! Also, special thanks to José, from see and sea restaurant. Wonderful Chef.

Contras: Nothing. Everything went perfect.

Contras: The food wasn’t that great

Prós: The room, the staff and overall the resort. Good location near the beach.

Contras: Floor in the suite was quite slippery even hours after it was mopped. Mop also could have been cleaner as it left an odour when used.

Prós: Everything from the moment we arrived until we left everything was perfect. Every one so friendly don’t believe the negative media this place is super clean and always attentive to your needs. They have everything named brand liquor to their liquor. The food is alright it not the best but it not bad there are lots of options. The resort is huge, elegance club is a nice little extra our butler Dario was the sweetest and always there to answer your questions. The attention given while at the pool or beach was impeccable. The bartender victor at the beach is great and Virginia the waitress is so nice and sweet. Would recommend going here and will plan on returning !!

Contras: Nothing

Prós: Muita diversão. Ambiente familiar. Tinha tudo o que precisava : alimentação, compras, diversão. Sem precisar sair!! E pessoas agradáveis para conhecer. E o pessoal do hotel muito divertido , e prestativo

Contras: Acredito que por ser All inclusive, os restaurantes poderiam ficar aberto até pelo menos as 23h. Como a praia, e a piscina são maravilhosas, ficamos muito tempo desfrutando! Então, demoramos mais para nos arrumar e chegar antes das 22h! Gera uma certa tensão!

Prós: Beautiful grounds that are relatively easy to navigate. If you’re thinking of booking as adults make sure you go Elegance Club, it was really the piece that pushed the trip over the top. Our butler was always available, booked our dinner reservations, got us late check out and was just available via text for questions.

Contras: The spa is a bit of a walk and you end up passing through what appears to be an employee area. Unfortunately our shower did not have hot water, tried to get our butler to look into it which no fix, our trip was quick so we just dealt with it, but that was not ideal.

Prós: This was our 9th visit to ME and our last visit was 10/17. Many updates to dining buffet area and cleanliness. We especially liked seeing the serving stations with freshly cooked food by attendant. The food and menus were well above average. The cave ire was a nice touch at the private check in with champagne and appetizers. Our butler was new and that was okay since we knew the place and Juan Fernado did anything we asked he delivered. Was surprised that there were new machines and modern.

Contras: Casino was not good to me, and only 1 visit I made money on slots. Was surprised that there were new machines and modern.

Prós: Room and Amenities are excellent

Contras: Foods are not so good. The best Restaurant is L’Essence. Others are just OK. Beach and Ocean are flooded with Seaweeds

Prós: Nice beach

Contras: The resort was okay but nothing over the top. Probably a fine hotel for the area but generally a bit noisy, food was okay but not great. Some facilities are a bit run down e.g. the gym.

Prós: As pessoas são simpáticas e o serviço é excelente!

Prós: Ótimo serviço ao cliente

Contras: Um pouco demasiado americanizado

Prós: The room we stayed has odor and the bathroom has a stain on the wall. We ask the hotel manager to switch the room which we did.The ppl are very nice but the check time takes forever.

Prós: After a disastrous check-in, the manager did his best to get us back on track. The gym is nice.

Contras: Worst welcoming ever. First room had 2 single bed (for newly weds!) and was over the animation so very noisy. The second room proposed had guests already in. The bell boy had to go back for the right keys for the third and last room, big but grimmy. 30% of the staff is lovely but the rest is not happy and you feel it. 30% are just awful and do not care at all about the service they provide. Reception was constantly busy with unhappy customers, some furious and complaining loudly to the worst staff you can imagine. The food is definitively not 5 stars... 3 at most, even in theme restaurants. We booked Esmeralda when it was adult only but it was not anymore when we arrived. The beach is not the best in Punta cana and the pool is busy with kids and invisible swimmers on sun loungers. If you consider this resort, I strongly recommend Ambar (for adults only) much nicer, calmer and with a staff much more welcoming.

Contras: Staff in bungalow was VERY lourd in the morning, yelling from one end of the bungalow to the other (room 67210). I heard other guests in the same bungalow complain about it too. Staff in general was not friendly at all. Drinks at the pool, beach were low quality.

Prós: The beach was beautiful. The grounds were well maintained and the pools were also nice.

Contras: Disorganized check in. Was shuffled 3 times to other hotels in the complex before coming back to the original booked place. Our room had no working telephone for 3 days despite repeated requests to have it fixed. TV remote was also broken. We both got sick eating the food at the buffet. It seems they leave the food out for long periods of time and the same dishes show up for the dinner that were served at lunch. Other restaurants on the property were all difficult to book reservations despite them being more than half empty every time we went to any of the restaurants. Very loud open hallways that echoed everyone's voices and footsteps. Outdoor entertainment stage is very close to rooms and played very loud music every night until 11:00 . Entertainment was of poor quality only slightly better than high school plays. Hard to communicate with the staff. Most all spoke Spanish with limited English. We left our vacation early and won't be back.

Prós: Grande variedade de comida e de ótima qualidade!

Prós: The location of the hotel is very good, the beach, as usual at the Punta Cana, white sand, enough beach chairs and umbrellas are available, the staff is mostly very friendly with a few exceptions, the beach is practically constantly cleaned by the staff the seagrass

Contras: There are a lot of things that were not appropriate due to the price, the Hotel itself is very much in the years, the furniture in the rooms and restaurants, the strange smells everywhere. What was worst, though, was the food. Whether in one of the 2 main restaurants or in the specialty restaurants, the food was really poor. The biggest problem was that the food was not really warm. At the end of the holiday I only ate rice with sauce. A good thing was the alcoholic drinks, which you get almost everywhere. even foreign alcohol, like bombay gin, got you served on the beach. 2 years ago we were already here in the same resort, at that time everything was good. Food was excellent. It was incomprehensible how the quality of the food can decrease in such a short time.

Prós: Good food and not crowded

Contras: No shows, no entertainment

Prós: Os funcionários são super amáveis e cordiais, o que tornou a nossa estadia ainda mais tranquila.

Contras: Staff speak very little English. Do not understand the concept of vegetarianism.

Prós: Estrutura do Hotel

Contras: De não servirem lanches na piscina e praia todo tempo.

Prós: breakfast was great, location was excellent

Contras: air conditioning and eliminate the chemical smell. it made me sick

Prós: The service was excellent, the food was very good and varied, and the Christmas dinner was particularly extraordinary!!! All the staff is very friendly and committed to personalized service, and despite the crowds the organization is very efficient. The special events were also very enjoyable.

Contras: The rooms at Esmeralda could use a little refurbishment, since there are almost no power outlets and the door is not very soundproof (I could constantly hear the people in the hall). The nightclub (which is shared with the other hotels in the complex) is not very good, the music selection is not smooth and the decor is pretty outdated.

Prós: A estrutura do hotel é ótima e o atendimento da equipe é impressionante, todos sempre dispostos a ajudar e tornar a experiência ainda melhor. Ficamos na área para maiores de 18 anos e foi perfeito para descansar. Os restaurantes são ótimos (principalmente o Seaside, de frutos do mar, onde tivemos um atendimento nota 10 do Gregory e sua equipe, e a Steakhouse, com ótima comida, foram meus restaurantes favoritos, ambos não é necessário fazer reserva). No bar de piscina (ficamos na área para maiores de 18 anos) fomos atendidos pelo William, melhor serviço de bar que tivemos no hotel. Na praia, fomos atendidos com nossas bebidas com primazia pelo Jeremias. Na Coco club (boate do hotel) o Angel, responsável pelo banheiro é um show à parte. Nosso Butler, Eli, estava sempre disposto a tirar dúvidas e ajudar com tudo o que fosse possível. Solicitamos com dois dias de antecipação um late checkout devido ao horário do nosso voo, e conseguimos devido à disponibilidade no dia. Além disso, após o checkout pudemos continuar utilizando toda a estrutura all inclusive do hotel. A pessoa que cuidava da arrumação do nosso quarto (quarto 7207, período de 24/06/19 a 03/07/19), que acabei não descobrindo o nome, foi extremamente atenciosa e sempre deixava uma “escultura” com flores no nosso quarto. Na saída e em um upgrade de quarto que nos fizeram para as últimas três noites de estadia, fomos muito bem atendidos pelo Frank, pra fechar a estadia com chave de ouro. Em todos os locais do hotel o atendimento pelas pessoas é ótimo, percebe-se o esforço de treinamento empregado na equipe, parabéns aos responsáveis.

Contras: Não tenho absolutamente nada a reclamar desse hotel.

Prós: Everything

Prós: Everything about the property was amazing, excellent staff also

Prós: os restaurantes são bons no geral, mas o GRILL se destaca carne exelente, em segundo vem o Francês , coquiles não tem melher, terceiro o seaside, lagostas da maneira que quizer o Italiano não é ruim mas o cardapio é pobre, por fim o BUFFET QUE ALGO DAR ERRADO CORRA PARA LA.

Contras: a FALTA DE RESPEITO DE ALGUNS AMERICANOS FUMANDO CHARUTO NO TEATRO PERTO DE CRIANÇAS

Prós: Property was clean, nice staff. Ramon was our “Butler” and he was amazing. He made our stay even more special with his little touches in the room. We stayed in a room with a rooftop tub. I highly recommend it. Romantic and private.

Contras: Shower and bathroom is not private at all. You can see and hear everything. Water pressure was bad in the shower.

Prós: Attentions Beach Pool Room Food Cleanliness Everything!!!

Prós: Everything, food, beach, pool, night entertainment, the people, the staff... our butler was excellent... Yenny!

Contras: Time went too fast

Prós: This resort is very clean . Our butler victor was always there for us if we needed something he would get it for us everything was just amazing I had an amazing time there. The food was good . The employees were very kind and the room is beautiful. I loved it .

Prós: Everything

Contras: Everything

Prós: My first time at an all inclusive. Would definitely do it again! Beautiful location, comfortable rooms. Staff so friendly.

Contras: A simple thing really, I didn’t realize that they don’t provide washcloths in the room. They will bring them on request, but next time I we’ll just bring my own. Simple fix.

Prós: Everything, such a pleasant experience and I can't wait to go back.

Contras: Having to leave, it was so enjoyable

Prós: Everything was fantastic, from service, drink selection, restaurant selection to beach & pool areas.

Contras: Can really find anything to complain about!

Prós: Bom valor e adequados nossos propósitos perfeitamente

Prós: Funcionários simpáticos. Bom serviço

Contras: N/A

Prós: It is easy and conveniente for work, not a vacation place to stay.

Contras: it is very basic

Prós: Breakfast was excellent. Staff was friendly and speaks both English and Spanish. Location was great and they offer a free shuttle to the airport as well as the beach. Within walking distance of restaurants and shops.

Contras: Nothing. Everything was good.

Prós: Accommodations were great, front desk workers were friendly and hospitable, restaurant workers provided great service.

Contras: Not applicable.

Prós: Bed super confortable

Prós: All the staff is very polite, caring. The facilities are very clean ane comfortable.

Contras: There aren't night time activities within the hotel.

Prós: Muito bom o café e a localização maravilhosa

Contras: Tudo perfeito

Prós: As always excellent. Its a pleasure stay in this hotel.

Prós: Excelent location and very profesional staff...

Contras: I hate the bed (it was like a rock), I hate the pillows and the air conditioner wasn’t working properly...

Prós: The gym is ok. Breakfast is good. Location just near airport. A lot of restaurants nearby. Good shuttle to airport but the driver expected for a tip that I thought is was too much to tip him cus of the money I spent on the hotel.

Contras: The value for money is not good. I liked the hotel and that was my second time in it, but it too expensive for what you get.

Contras: The restaurant food was very good.

Prós: Perfect location mall acctiss the street

Prós: Proximity to airport, mall, Hard Rock Cafe

Prós: As piscinas eram boas

Contras: O wi-fi (que eu comprei) era horrível. A comida e o serviço eram bons

Prós: Great property ! Excellent location and staff.

Prós: This was not worth the money i paid.

Prós: Food. Excellent room. Nice pool. Good staff. Kon kon restaurant is perfect.

Contras: Pool bar Close time. The silent pool bar needs to be open.

Prós: Excelente em todos os sentidos. Amei e com certeza voltarei a me hospedar!

Prós: My second stay. Beautiful quiet place.great staff, room, food. Tranquil beach near by. Perfect place to escape.

Prós: Beautiful property with very large spacious rooms and fully equipped kitchens.

Contras: I had booked three rooms and requested prior to arrival for them to be close together, especially since one room was for kids. They put us at three extremes of the property. All requests for change to have them even slightly closer were denied. Food was also just ok, nothing fantastic.

Prós: Tudo!!! Destaque para a alegria e amabilidade dos funcionários. Todos!!! Menção especial ao animador yan Carlos .

Contras: Sinalização dentro de Cap Cana para chegar ao hotel . O táxi ficou perdido , rodando , a procura do resort pq não tinha sinalização .

Prós: Exceptionally kind and dedicated personnel. Food far above average of "all included" resorts. Nice, large, comfortable room. Wonderful pools.

Contras: Main weakness is lack of straight access to beach --although they provide reliable shuttle service every hour to a lovely private beach (10 minutes away by shuttle).

Prós: Do quarto

Contras: Restaurantes

Prós: Nothing. Was a really bad experience.

Contras: My reservation was not located when I arrived at the Hotel. And I received a really bad treatment from all the reception staff and Manager, that were also kiding in my face after de bad situation. I lost my day, had to do a new reservation in other Hotel with higher cost, also paid 40 Dólares for a Taxi to change location and any of them offered me any help, neither a glass of water to be gentle. As a woman traveling more than 30 countries around the world; I have never received so bad treatment any time before in my life. I would never recommend this Hotel just because they don’t care of people.

Prós: Not a lot. It’s not a great location. Food was decent. Staff friendly.

Contras: We left early and came back to the cold north. That about sums up our experience

Prós: Loved this place the staff turned into family so welcoming and beautiful place to be ! I went alone and felt safe

Contras: Some construction needs to be done in certain areas but they’re working on it

Prós: É um hotel pequeno mas com tudo o que você precisa. O café da manhã era bom.

Prós: A equipe foi amigável

Contras: O chuveiro não estava funcionando ok. A internet, não houve trabalho no quarto

Prós: Excellent staff

Contras: Location is away from shops and restaurants

Prós: Just love it

Contras: Parking area

Prós: In general it’s a good choice

Contras: They offer a shuttle to airport and doesnt have one.

Prós: The location and staff

Contras: Everything was good

Prós: Café da manhã bom, os quartos são espaçosos e a piscina é muito boa.

Contras: Localização, um pouco longe dos principais pontos turísticos.

Prós: the breakfast was pretty good, the service at breakfast was very good, friendly staff fast workers, good people to help

Prós: The people are really lovely and helpful. The breakfast was gorgeous!! The girl is very comfortable

Contras: There was a bad smell in the room. Not all staff speak English but that's common in all Punta Cana.

Prós: The venue is beautiful! We got our monies worth. We got a lot for the price. The pool and side bar are great! Free Breakfast in the morning was the best. We got downstairs late for breakfast and they kept it open for ny daughter and me to get breakfast before they took it away. Drinks and food pool side where Awesome!

Contras: I didnt like that I could not stay longer. We were only there 1 night and we didnt get a chance to take advantage of the beautiful amenities.

Prós: Café da manha maravilhoso, quarto super confortável, equipe do hotel super solícita, porém o caminho para chegar ao hotel da um pouco de medo.

Contras: Tudo estava ótimo

Prós: Whala! Urban is a good place to stay if you do not plan on being in the room all day. If you would like more of a resort feeling, you can check out its sister hotel Whala! Bavaro. We spent most of our time out doing activities so the location didn't bother us, and we had access to the private beach at Whala! Bavaro (as well as a shuttle that transported us there) FOR FREE! This hotel is also a 5 minute drive away from Imagine Night club. The hotel and rooms were modern and spacious, and very clean.

Prós: Cost was not too much. Breakfast was included, food was fresh and tasty. The hotel has the room-service.

Contras: The room had a strong smell of bleach, the bed was not fresh. The neighboring room was repaired and from there also smelled of paint. One day at 7.40 am a strong chair woke us up. When I went to see what was happening - I saw how a worker in the next room knocks tiles off the wall. The hotel is located near the road, it is why there is a lot of noise. The staff does not follow the silence in the mornings and evenings. The hotel is far from the beach. There is a shuttle service to the beach 2 times a day, you can use it for $ 35 a day. The price includes entrance to the beach, chaise longue and towel.

Prós: The room was large with a kitchen but no utensils.

Contras: The bed had broken and I mentioned it afew times but no one came to repair it. But it was fine.

Prós: I like the way the whole complex is not too big or small just right for me and my family

Contras: The air conditioner in my room didn't work properly and also the check in was too long

Prós: O QUARTO ERA BOM MAS TINHA QUE IMPLORAR PARA SER LIMPO ANTES DAS 16 HORAS E PARA O FRIGOBAR SER REPOSTO

Contras: ATENDIMENTO DOS FUNCIONÁRIOS RUIM. PIADINHAS SOBRE BRASILEIROS TODOS OS DIAS. PARA ENTRAR NO HOTEL EM COBRARAM A VISTA MAIS DO QUE CONTRATEI PELO BOOKING E APÓS BRIGAR E ME DESGASTAR BASTANTE RECONHECERAM O ERRO. ME COBRARAM A INTERNET DIZENDO QUE NÃO TINHA DIREITO MAS NA VERDADE TINHA DIREITO GRATUITAMENTE. A LIMPEZA DO QUARTO ERA QUASE NO FIM DA TARDE E AINDA FUI OFENDIDA POR NÃO COMPRAR O CLUB VACATION, QUE ELES INSISTENTEMENTE TE OFERECEM COMO SENDO ALGO PARA CONHECER SEM COMPROMISSO MAS DEPOIS SE VC NÃO COMPRA OUVE UMAS BESTEIRAS DO TIPO: VOCÊ É POBRE? SE NÃO TEM DINHEIRO PORQUE VEIO CONHECER O PROGRAMA? A COMIDA DO RESTAURANTE CENTRAL ERA MUITO REAPROVEITADA, ERA NÍTIDO PQ OS PRATOS NÃO VARIAVAM TANTO. E OS RESTAURANTES TEMATICOS NÃO É TÃO FACIL CONSEGUIR DEVIDO AO GRANDE VOLUME DE HOSPEDES. POUCA INFRA-ESTRUTURA AO TURISTA NA ORLA DA PRAIA QUE ESTÁ CHEIA DE ALGAS.

Prós: The staff was amazing, everything was super clean and the rooms were very comfortable.

Prós: Everything else was excellent

Contras: Everything was great, except the food variety. Not much

Prós: Loved the resort grounds. The pictures online don’t do it justice... please UPDATE!. It was beyond my expectations. Very clean grounds, loved the animation crew and overall the employees were friendly.

Prós: Very good place to go. I was there in October, weather was perfect and I got a really good price. Resort is awesome. They really have everything you need. You can even get a free 5min massage on the beach when they are trying to convince you for the real one which is quite expensive. Alcohol is free, and so is food. They are happy when you tip.

Contras: Some staff does not speak english or very poor. I think front desk should speak english very good, but it was a problem even for them. Some things like WiFi and Spa (massage) are expensive.

Prós: The beach is really good

Contras: Bartenders hiding the brand name alcohol, and the limited variety of food

Prós: Is an economic resort. The property its renovated and it seems nice. The pool on sides are really nice and quiet. Some of the staff was very nice even tho they were tired.

Contras: There was a lot of people, the service was dificult and very slow. Some of the staff weren´t very nice and were tired.

Prós: Nothing everything was horrible the pool closes at 6 the beach at 5 it was horrible

Contras: The staff was horrible since the day we got to the resort they are rude have no idea what customer service is and the room was dirty really dirty I complained to them and they said were going to clean it and never did the house keepers you could hear them yelling all morning since 6am the restaurant staff was horrible and they never serviced us drinks or anything they charged me for the wifi also when that was included for a all inclusive hotel nothing was inclusive.they also were trying to charge me another 200$ when I got here because booking was to cheap and the night was more expensive I honestly will never stay here again oh and when I arrived the security guard at the gate wouldn't let me in untill 10 am because I couldn't check in till that time when I had paid for a extra day before I even got there

Prós: O espaço do hotel é muito bom. As piscinas são ótimas.

Contras: Comida ruim. Poucas opções de peixes e carnes. Comida sem tempero, sem gosto. Todas as bebidas alcoólicas do pacote são de baixa qualidade. Não pode comer na praia ou na piscina. Não tem serviço na praia e nem na piscina.

Prós: Nice staff and rooms.

Contras: Food and drinks, need to work alot on the buffet specially, very poor designed menu and deserts.

Prós: All the service is friendly and efficient the bartenders at pool is nice and professional

Contras: The food in all restaurant reservations was fine and the service was excellent but the buffet not variety and was the same

Prós: Excelent rooms, beach and pool. Buffet restaurant was very good

Contras: Takes too long at check-ib. Staff not concentrated on one customer but distracted all the time

Prós: The staff was excellent

Prós: A localização do hotel é perfeita! De frente pro mar, em uma ótima parte da praia de Bávaro. Funcionários super atenciosos. As acomodações são mega confortáveis e espaçosas!! Houve um vazamento no banheiro do apartamento que minha mãe estava, mas que foi prontamente resolvido pela equipe do hotel, que trocou ela de apartamento imediatamente. O clubinho para crianças é incrível, nos divertimos muito lá. Sobre a comida, não esperava tanto por ser um resort all inclusive, porém superou demais as minhas expectativas. Comida deliciosa!!

Contras: Poderia ter mais opções de snacks durante os intervalos das refeições, principalmente no Kids Club e nas piscinas.

Prós: Overall this resort was excellent! The food was great and the location was very elegant with a wide variety of things to do. I've been to several resorts and this was one of my favorites! Highly recommend it.

Contras: The only negative was I reserved a room with a King bed and received a room with two standard beds. They we're willing to accommodate me by upgrading to another room but at a cost to me.

Prós: Huge and comfortable room, the installation, friendly and helpful staff, the food and drinks.

Contras: I have no complaints

Prós: Resort is beautiful and the beach is nice.

Contras: Food and drink quality could have been a bit better with this price! I had the Level upgrade and when checking in was given map and directions which pools etc i can use, still staff tried to rush me out of some of the level pools, went back to lobby to ask about it, they said i can use them, got rushed out AGAIN. Staff obliviously quite lost most of the time. They are happy to say yes yes to everything, even if its not true.

Prós: The Beach is beautiful

Contras: Limited Food options at lunch

Contras: Over 1 hour from one reception to the other to do the check in. Year end dinner was so poor. 50 minutes just to get a bottle of wine. Food was less than average

Prós: Just about everything except the quality of the restaurants.

Contras: The restaurants did not live up to expectations. None gave high quality meals. Most were bland and recipes were not very authentic.

Contras: Tive de pedir o serviço de lavandaria três vezes em dias diferentes porque ninguém aparecia!

Contras: We wanted to see more shows! We stayed for a week and saw one show. The entertainment at the pool was horrible. The speaker kept going out the poor entertainers tried to keep up with the lack of music. You guys should incorporate more adults activities more pool parties, foam parties, something fun. The entertainment at night was a simple dj wish you guys had a club or bar on this side of the resort.

Prós: I liked the instalations, the food, the staff, the beach, the transportation inside the complex, the drinks were pretty good including the wine.

Contras: I didnt like the fact that the hotel doesnt have a night entertainment or night club. At night it doesnt have any activity available other than the casino.

Prós: *Confort *Internet *Structure (pool, beach, restaurants) I stayed 6 days at Melia Caribe Beach with The Level status. The optional The Level was more expensive but it was very good as I travelled with my wife and 1 year old daughter. At the Level, you get bigger rooms, exclusive swimming pool and restaurant. But more importatly - golf card takes maximum 5 minutes to pick you up. If you not The Level, you will have to walk a lot or wait the transport. The room that we stayed was amazing at first look - kitchen, desk, huge bad, amazing bathtube. But we had trouble with the door (jammed and magnetic cards didn´t work properly, AC had a crazy termostate and it had the WORSE sofa I ever seated. Cleaning was EXCELLENT (best I ever experienced), but they need to be more organized. They asked me everyday what time I would like to have my room cleaned and they always went I completely different time. The golf car drivers were amazing . Carlos and Bolivar were very friendly and good workers. Restaurants we had different experiences: we had really good and friendly waiters, and some that should be at the service industry at all. But the worst were the bar attenders. they clearly just want to serve americans or canadians because of tips. I am sorry but at a all inclusive hotel, I don't want to walk around with my wallet. Also, it was necessary a menu of drinks. Food in general is good. Structure in general is fabulous - lots of restaurants, swimming pools, beach bar.

Contras: I wrote above, but here is again: *Bar Attenders (horrible staff) *Organization of bars (there are not many, few staff, no menu) *Rooms needs renovations fast

Prós: a very clean, comfortable alternative for all those who are not looking for an AI resort or are traveling for business. The rooms are very clean and nicely equipped with iron, spacious closet, coffee maker, desk and modern bathrooms. We didn't have breakfast nor did we use the 24h room service, but think this adds to the overall efficient service of the hotel.

Prós: Overall Service, food and facilities were excellent. I’ll recommend it 100%

Contras: That we didn’t stay long enough to enjoy more.

Prós: For us it was very important to have a quiet and clean room. And because we do business we needed a very good internet connection. Everything was perfect, it was quiet, clean and the internet was very fast.

Prós: Bed was comfortable. Room was generally good, but more fancy design than functional, e.g., not a lot of good places to unpack and store your clothes and toiletries. Temperature control is a little funky. Breakfast is great! Seating area outside the dining area is next to a busy street. It's lovely when it's quiet, but it isn't always peaceful, e.g., during the morning rush hour. (If you're in the all-inclusive hotel area all day, this probably isn't a problem. However, I was looking to be close to my room in the morning so it mattered a little bit to me.) The seating area outside includes breakfast tables and sofas. There were people smoking on the outside sofas on several occasions that drove us inside. To get to the beach and pool you need to wear a wrist band, which is a little annoying. At the pool (in the all-inclusive hotel area), there was usually a guest or two overdoing it with their all-included drinks. Not a big deal. Just move to another spot. At the beach, a couple of times there were cigar smokers. Apparently, cigars are big thing in DR. Again you may need to move to another spot. A food truck area with outdoor seating is a 10 minute walk. We didn't try it. Maybe a dozen restaurants are a 15 minute walk in the same direction. The restaurants were generally good. The street to restaurants seems to be pretty safe, if a little on the dirty side. Littering apparently isn't frowned on in the DR. There is a small store across the street and a couple stores on the way to the restaurants. The hotel staff is friendly and helpful. Overall, I recommend NH Punta Cana.

Prós: O café da manhã não tinha muitas opções, mas o que foi oferecido era muito bem feito. As acomodações são muito boas. A cama e o chuveiro são ótimos!

Prós: hotel novo

Contras: restaurante para jantar bem ruim

Prós: It's safe and comfortable

Prós: Breakfast was good overall, I like it is a quiet place to stay. Bed confortable. Wifi works OK in the whole hotel. Staff very kind.

Contras: The breakfast restaurant was very cold for the A/C

Prós: Location and comfort

Contras: Nothing

Prós: Good hotel with free parking space. Very clean and spacious rooms and great shower, very comfortable bed and good breakfast buffet. You get day access to the now Larimar Beach Hotel which is very convenient. Staff is great and very well trained. In particular Alexander.

Prós: Every thing

Contras: Every thing was awesome

Prós: The

Contras: The shower. It got the whole room soaked.

Prós: O resort era simplesmente fantástico. Tudo sobre a nossa estadia foi perfeito. A comida era ótima e o mar era fabuloso e muito próximo. O resort era muito bonito e uito limpo. Mal posso esperar para voltar.

Prós: Location perfect,hotel teritory is amazing.Litle buses driving you to the beach and back .Kids were happy.For sure we will comeback there..someday..

Contras: just 1 small complain....if you dont speak spanish...most of the time they forget about the drink you asked...but spanish talking persons they serve with water,drinks...just in one go..For the rest -all good.Thanks

Prós: Gostei do atendimento dos funcionários..das instalações do hotel

Contras: Não gostei do wi-fi ser liberado apenas no lobby do hotel

Contras: Decor is dated and unclean, children got mosquito bites and coach-roaches were in the room. My youngest daughter, aged 3yrs got food poisoning.

Prós: The staff

Contras: The WI-FI is poor

Prós: The beach, food is good

Contras: The efficiency is not good.

Prós: The staff

Contras: The hotel needs to be updated on some of the furniture. The grounds, facilities, and eating places were GREAT!

Contras: Local para refeições sempre cheio, mesas não estavam prontas e atendentes insuficientes.

Prós: Food was excellent, and pool area...

Contras: Beach was dirty, my room was warm we asked for a fix never was done

Prós: Great location, great staff and lots of daily activities

Contras: Room lighting is very poor

Prós: Great breakfast everyday.

Contras: Room needed a coat of paint and ceiling in bathroom didnt look safe. These are only small things that could be done to improve room. Building work going on next to pool was a bit annoying.

Prós: They upgraded us, very clean, our housekeeper gave us everything we needed. Food was better than most resorts in PUJ

Contras: Not neachfront, way too big of a resort, far away from central Bavaro, entertainment wasn't that good.

Contras: The room was dirty, the bed smells bad and the air conditioner was broken

Prós: Eu amei o final da noite mostra que ele forneceu, por exemplo, o show Michael Jackson e Magic Show! Eu amei os vários locais da piscina com bares. O hotel providenciou muitas actividades no local, o que é conveniente para todos os visitantes. O hotel também tem vários restaurantes dentro do hotel, apenas é necessária uma reserva.

Contras: Eu queria que o serviço do hotel teria me notificado mais cedo sobre a reserva dos restaurantes, assim que eu cheguei lá, uma vez que principalmente todos eles ficam reservados rápido. Eu estava um pouco decepcionado com o serviço de quarto, uma vez que não uma vez que eles reabastecem a geladeira com bebidas como eles afirmam fazer. Além disso, houve um dia em que eles não limparam o quarto, portanto, eu não tenho toalhas para o dia seguinte e ficou preso com toalhas molhadas em todos os lugares.

Prós: Amenities, food, beach, pool

Contras: Check in was too long and too hot, not air conditioner or fan were available at the time of check in. The heat was unbearable. It is very important to receive the tourist with a pleasant welcome.

Prós: Beaches pretty - teams ran frequently

Contras: Unlimited water was not unlimited - difficult getting them to bring to room —- suppose to be unlimited but only in room WiFi awful after paying extra for it Food not great and no variety

Prós: The relaxing environment

Contras: Ac not cooling properly in the room

Prós: Única ponto positivo: há menu de coquetéis.

Contras: 1) o “all in” não é tudo incluso; 2) quarto com péssima iluminação; cheiro de mofo; controle remoto e frigobar não funcionavam; bacia sanitária com problemas; limitação para agendamento de jantares. Enfim, não recomendamos, pois a frustração foi grande.

Contras: solicitei dois alojamentos perto um do outro com antecedência visto sermos 5 pessoas,2 quartos, e não me foi facilitado

Prós: Confortável . Bom custo benefício. Boa área de piscinas.

Contras: Comida poderia ser melhor. Alguns funcionários eram extremamente atenciosos mas outros extremamente grosseiros. Vi 2 baratas andando pela hotel.

Contras: The receptionist the communication is horrible

Prós: size of theroom

Contras: nothing

Prós: The beach was beautiful.

Contras: The staff was rude, the rooms smelled like body odor, the beds were hard, we could not even get the bottom of the barrel liquor most of the time because "they were out," you could not get unlimited bottles of water, they never delivered what they promised to your room, and it was hard to get reservations. There were a handful of people that were nice, but it was the worst vacation I have ever been on as far as the resort. We go on a big vacation one time a year and we could not have been more let down and frustrated that I spent our hard earned money there. I will tell everyone I know, including several friends that are travel agents to NOT send anyone there.

Prós: Pool and beach area were very well kept. Great service at the these areas. probably due to the tips we were expected to give.

Contras: Our towels were never changed. I had procure my own toilet paper. Our floors were never cleaned so we had to walk in sand the whole week.The quality of the sheets, towels pillows and bed spread were old and worn. TV went out. mini bar never restocked.

Prós:

Contras: Don't trust only pictures from hotel You will donate your blood for mosquito at lobby and garden all day You will find underdeveloped facilities in room

Prós: Everything else. Especially my beautiful wife

Contras: The place is huge. You need a bike to get around here.

Prós: I like everything about it the stay the staff the welcome you got the food as soon I walk in the lobby the welcome I got it’s unbelievable

Contras: The activity team Got Hector,Teobalda, Geraldo, Franklin, Indhy those team are the best the front desk if I was listen to bad reviews I won’t go there cause got couple bad reviews and I’m definitely going back there I love it and enjoy every single day

Prós: The vastness of this complex

Contras: The fact my wife couldn't sleep here after work because she's afraid of being robbed or worse and there's no available transportation for her at night so she had to stay at her own dormitory in majestic for the nights

Prós: My bed was comfortable and i had liquor in my room that was wonderful

Contras: I hardly known Spanish and most of the movies on thé tv was in Spanish that was bad for me

Prós: Some of the staff members are really nice and friendly. The room was pretty decent even if some thing are annoying. Food was also pretty decent. The hotel is clean except for the cockroaches accident but this can happen in a tropical country.

Contras: Mattress was too hard. Found 2 little cockroaches between 2 "clean" plates, Check in was at 3 but they gave us the room at 3h45 ; we had to make the line 2 TIMES !!! Key cards were not working, had to walk to the lobby with recent ankle surgery. Elizabeth was kind enough to give a free massage at the spa for the inconvenience, which was great.

Prós: The beach was great, the food was great, loved the karaoke bar and disco. The property is very clean and I love that they have the trolleys that take you around the very huge property.

Contras: Had a front desk situation some of the staff need real training on customer service. Stayed 4 days and my room was only cleaned once

Prós: Besides of what I just mentioned the activities were nice, the service of the mayority of the staff was good, it was my mothers birthday and the hotel helped organizing a dinner with our family and friends that came with us.

Contras: I asked in advance for a ground floor room since I am pregnant and hace a toddler and we got a second floor bedrrom my husband spent the whole weekend going up and down the stairs with pur baby and his stroller.

Prós: I liked that we were close to the village (shopping, big stage for night entertainment, karaoke sports bar, casino, night club) the food was amazing, they had many options for everyone and wasn’t repetitive. Staff was very friendly. Shuttle bus was great even though a lot was in walking distance. 24hr beach restaurant was good if you missed out on dining hall hours. Always had shows and activities on the resort which was a plus because I didn’t book any excursions.

Contras: Pool and beach fill up fast. Make sure you go down early to claim your chairs.

Prós: I have to paid us $262 more to change to other hotel because the picture wasn't the reality.

Contras: The rooms to cheap and old. Horrible. I couldn't sleep there.

Prós: Praticamente tudo! O resort é maravilhoso! Os funcionários simpáticos e atenciosos, destaque para o Alfredo do Guest Service, para a Yessica do restaurante Buffet e o John do bar do lobby. Muito fácil para se deslocar dentro do resort para ir para os restaurantes e para a praia, os restaurantes temáticos são ótimos, com destaque para o mediterrâneo que superou expectativas. Tomar café da manhã no restaurante da praia foi a melhor decisão tomada. A praia de frente do complexo é de tirar o fôlego e as piscinas são maravilhosas. A comida é bem variada e gostosa, mesmo no buffet. Tem para todos os gostos. Para nós brasileiros é estranho o que servem no bar da praia, pois é hambúrguer e macarrão, mas eles são adaptados ao turismo americano, então temos que lembrar que não estamos no Brasil e não esperar comida que costumamos comer. Recomendo imensamente o hotel! Tem muitas atividades tanto na piscina quanto na praia, e o pessoal da recreação é muito divertido.

Contras: O booking processou o pagamento no crédito direto antes da viagem sem nos avisar. Pediram para incluir o cartao de crédito para apenas garantir a reserva, sendo que o pagamento poderia ser realizado na chegada ao hotel. Mas antes disso, o valor foi cobrado inesperadamente, nos obrigando a pagar 2 acomodações em apenas uma parcela, nos pegando de surpresa.

Prós: Because there was no internet in my room,even in the lobby the internet wasn’t good

Contras: The property was old and no internet in the room

Prós: Was beautiful!

Prós: The pool was really good don’t advertise you have a hot tub and then for it not to work

Contras: That the hot tub was there but not working

Prós: Exactly 33 feet from the beach. walking distance to nearby shops & restaurants, both local and touristy. Freddy and his team were awesome - i'll definitely stay their again and I will be back very soon.

Prós: The accomodations were delightful. Very large living area and bedroom. 2 baths very nice overall. Pool; area right outside your door with various seating arrangements. The beach was just 100 yards away. I would highly recommend this property for anyone looking for intimate location in Punta Cana just 2 blocks from shopping, restaurants and bars. (many choices to choose from)

Contras: It was pretty windy when we were there in winter season but thats not the fault of the resort but it was very nice at the pool.

Prós: Very friendly and helpful staff. Nice room and good breakfast.

Contras: Could have been a little more clean in the room.

Prós: great customer service! so easy to walk the 2 minutes to the beach. beautiful property

Contras: the only thing i can complain about is that there was no salt/pepper in the kitchen but everything else was amazing

Prós: The staff was wonderful! Freddie is the best! Apartment spacious & clean with good air conditioning. The little pool is lovely.

Contras: There was a VERY large tax fee. The view from our balcony was not a good one. THIS PROPERTY IS NOT ON THE BEACH. It's close. No fault of the staff of course, but the beach was covered woth seaweed-- big trucks all day hauling it away which made the beach disagreeable.

Prós: I got an upgraded suite so it was worth it, but ig i gotten a normal appartment the history would have been different since their common pool for the complex is not the one shown in the pictures. The one in the pictures with the ocean view is the pool in the pent house suite which is super cool. The breakfast is good too.

Contras: Cleanliness i would give 90%, One of the air conditioner was liking and the staircase handle was loose. The service staff is real nice so it made it ok. Beach near by is not good, you have to walk a few minutes to get to a good place.

Prós: Breakfast was fantastic. Beautiful beach locale. Loved the beach and the apartment was spacious and nicely decorated!

Prós: staff was very accomadating make you feel comfortable

Contras: flood street mud all over look like a high crime area

Prós: Location and staff were very friendly and helpful

Contras: They didnt clean the room while I eas there.

Prós: A great place with awesome staff. Very, very close to the beach. Clean large rooms and showers. Preferred the Chateau Del Mar Villa over the swanky all inclusive we stayed in earlier in the week. The staff was so helpful and accommodating. Walking distance to restaurants that were recommended to us. The pool was refreshing with a bar and quiet music.

Contras: no issues

Prós: This was our third stay this year alone. We really enjoy the quiet and peacefulness we find here as opposed to the raucus party resorts which aren't for us anymore lol. The staff are extremely first rate and friendly. We've gotten kinda close in fact. The AC works great and is included, the cable is included, the wifi is included and works best down by the pool/office. They do have a small bar and restaurant. They provide shuttles to the closest beach and to shopping. Security is on point and doing the job. You could spend more to be on the beach and contend with those crowds but you don't have to. This is our go to place in Bavaro.

Contras: Still waiting for over easy eggs for my breakfast! LOL

Prós: Very clean and well maintained! The staff was incredibly friendly and nice! Breakfast was also good, although the dominican one was never available

Contras: Their idea of a king bed is 2 twin beds put together. The closet has a horrible smell all the time, and once day they forgot to put shower towels in our room, i went front desk to request them and never got them. Had to shower with my beach towels. Not ok.

Contras: Local com muitos gatos, inclusive saindo da cozinha do restaurante.

Prós: Recepção, transfer, instalações etc.

Prós: Rooms clean and customer service good. Accommodated my early check in as much as possible.

Contras: Cats running around begging every time you eat. Room has a stench that I could not understand but I travel with air freshener that helped with that issue. Only lukewarm bath water at best. No place for ice except front desk which they scoop out with their bare hands. Saw them work directly after doing that so can only assume they probably had been before I asked for ice too. Never saw them wash their hands.

Prós: The bed was extremely comfortable

Contras: N/A

Prós: Excellent service, the rooms are comfy and clean. The food was pretty good.

Prós: The location was great the pool was awesome my bedroom was nice and cool. The breakfast was extra, but not expensive and it was good.

Contras: I didn't like that I paid extra for a room that has a Jacuzzi but the water pressure is so low that it took almost 2 hours to fill and then the water was cold so needless to say we only did that once.

Prós: Very relaxing place

Prós: We had an amazing stay! The pool was very relaxing and the stay was fun and always willing to help, they wanted to make sure our stay was amazing; which it was. They had busses to the beach and chairs at the beach to sit in.

Prós: Service to the beach

Contras: Not having phone in room

Prós: This was the second time I stayed at Karibo. I had an apartment with a kitchen, so I had breakfast, lunch and dinner mostly in the apartment. I had dinner once in their restaurant and it was pretty good.

Contras: they need to supply their rooms with kitchens with a caldero. I had to purchase one to make rice.