hotéis em Punta Cana

Prós: A equipe do clube infantil era agradável.

Contras: A praia não era tão boa, com muitas algas às vezes. A equipe da recepção foi muito rude e no geral não foi agradável. A comida era aceitável, mas não vale o preço.

Prós: As pessoas são simpáticas e o serviço é excelente!

Prós: Ótimo serviço ao cliente

Contras: Um pouco demasiado americanizado

Prós: Immaculate resort that caters to its customers needs. Excellent food, excellent service, and very friendly staff. All other hotel operators should get a lesson from Bahia as to how to run a hotel. I will definitely recommend it.

Prós: - The fact that our Villa was only 20+ yards from the beach - a la carte options were alright (3-stars) -

Contras: - The staff was not that helpful nor welcoming. We understand "island time" but staff did not seem willing to help on anything from booking reservations for the restaurants, to discussing excursions. Only people who wanted to really chat were the ones trying to "sell" you on their private club membership. - Buffet options were horrible (1-star) - We booked 'Esmerelda" when it was Adults-only, specifically because of that reason, however when we arrived we were notified it was family-friendly as of May 2017. No notification was sent prior otherwise we would have rebooked. The previous reviews from travelers is what got us excited to book and stay at the Luxury Bahia Principe - Esmerelda however after a week at the resort, it left a lot to be desired.

Prós: Most of the staff was very friendly and helpful. The room was not luxurious but extremely pleasant and tasteful as well as quite roomy. The food was great. I booked two restaurants but ended up eating my meals at the buffets which had spectacular selection, presentation and taste. The beach is gorgeous- couldn't get enough!

Contras: The Staff at the front desk was not very helpful and sometimes, depending on who you spoke to, not very patient. I was a first time guest, not familiar with their protocol but they acted as if i should know what to do and where to go. I would have enjoyed much more "island music" as far as the entertainment. Not that much to do at night in my location, which was Esmeralda. I walked to other areas but did not find much else. either. I would have loved more opportunity to dance to some live music.

Prós: Nada

Contras: Internet de alta velocidade muito lenta, sistema domotic poderia ser altamente melhorados.

Prós: Beautiful location and facility, friendly and attentive staff, great food

Contras: If you're going to have a high end television in the room please provide high definition service

Prós: Praia, comida, licor, shows, equipe

Contras: A vista do quarto

Prós: A nossa estadia no Magestic Elegance foi verdadeiramente inesquecível. A equipe foi extremamente simpática e prestativa. O serviço para os membros do clube elegância foi incrível. Nós não poderia ter apreciado mais a nossa lua de mel!

Prós: O povo é excelente

Prós: A equipe foi de primeira. Desde o momento em que chegamos até a nossa saída, os funcionários trabalhadores e educados estavam sempre lá para nos ajudar. As instalações eram limpas e bem cuidadas. Havia um amplo espaço para encontrar um lugar para sentar.

Contras: O almoço tinha gosto de comida de cantina, enchia a barriga mas não era muito saboroso. (Não foi o caso no jantar, os restaurantes eram incríveis.)

Prós: This was for our honeymoon and it was extremely relaxing. We enjoyed everything from the room, the food and the location. However the staff really made us feel welcome more than anything. Evelyn was the sweetest lady and helped us with our Spanish which was really cool and made us want to come visit with her everyday. The whole crew was amazing as well. Just to name a few that went the extra mile were Yahaira, Alberto, Black Barbie, and Franchesca. They were excelente!! Also their were a couple guys that did a paddle board yoga session with us and they were hilarious and a lot of fun but unfortunately we forgot to write their names down so now I can't recall. Overall though we would definitely recommend this place it was an awesome experience. Spending the extra money for the exclusive membership is worth it as well because the place is rather large and it's nice having your own butler and desk to help you with booking reservations and excursions. Their was only one restaurant we weren't huge fans which was Sea & See but a lot of others liked it. Just wasn't for us I guess. We loved the food everywhere else though and the drinks were always coming and very delicious as well!

Prós: The staff was great and made the vacation enjoyable!! We especially enjoyed Dergis Doroteo who took extra good care of our large group. He was so much fun that our group of 20 went out of our way to go see him at least once a day. The staff puts in extremely long hours and how they can stay so happy is amazing.

Contras: The food was hit or miss at many restuarants. Our group was large and some people had the exact same dish on separate nights and experienced great food to poor for that exact same dish.

Prós: The beach front area had plenty of seats and the beach itself was beautiful. Staff was friendly at all times. The food options were good and with a variety. They had day and night activities to offer so there was always something you could do if you chose.

Contras: One of the pools was drained and out of use so the first two days we did not use the pool because the other pool was full which was really annoying. Dinner reservations to specific restaurants could only be made in person so it was an inconvenience to have to go to the front and worry about something that could be easier if you could call from your room. They have an unnecessary policy for beach towels that I have never experienced at another resort. It's like a trick because they know someone is bound to lose their towel card and incur $25. Wifi was spotty and unreliable at times.

Prós: I like everything about it the stay the staff the welcome you got the food as soon I walk in the lobby the welcome I got it’s unbelievable

Contras: The activity team Got Hector,Teobalda, Geraldo, Franklin, Indhy those team are the best the front desk if I was listen to bad reviews I won’t go there cause got couple bad reviews and I’m definitely going back there I love it and enjoy every single day

Prós: The landscaping is beautiful and everything looks really well kept and clean.

Contras: The beds are ROCK HARD!!! No comfort at all. All the buildings are painted exactly the same, it is a HUGE resort. It is VERY easy to get lost here.

Prós: The Majestic Mirage is truly amazing ....The staff there are so friendly they truly make you feel at home ... The restaurants are so clean and decorated lovely ..... The beach dining offers spectacular views ...This place is top notch .... Diego my butler was so amazing with everything we needed even preparing a rose petal bubble bath with champagne for my husband and I .. Genesis at check in was so pleasant and amazing , Johan of the food concierge assisted us with my husbands vegan needs ... Johan went out of his way to prepare meals for my husband .... the bar tender in the front lobby kept us laughing and drinking the whole duration of our stay he was awesome... This place is beyond magical is above 5 stars ...

Prós: We couldn't have asked for a better vacation. The service was incredible and the food was out of this world. It was restful and relaxing.

Contras: There was more loud music than I would have liked both on the beach and where they had the night events but you couldn't hear it in your rooms. The rooms are quite soundproofed.

Prós: Bom valor e adequados nossos propósitos perfeitamente

Prós: Funcionários simpáticos. Bom serviço

Contras: N/A

Prós: The food and the service were excellent.

Contras: Sound from the hallways and other rooms was very loud from within our room. There were employees going through service doors in the middle of the night waking me up.

Prós: É um hotel pequeno mas com tudo o que você precisa. O café da manhã era bom.

Prós: A equipe foi amigável

Contras: O chuveiro não estava funcionando ok. A internet, não houve trabalho no quarto

Prós: A piscina, a proximidade com o mar, serviço da equipe foi impecável (muito foco no atendimento ao cliente).

Contras: os insetos à noite

Prós: Localização

Prós: the hotel was really a good experience

Contras: Kayak hiding fees and then outsourcing a 20 dollar fee without prior información. Then delay in pass on payment information to the hotel. I would strongly suggest Westin hotel to exclude kayak from their agreement.

Prós: The staff at the pools bars and inside bar are amazing! The hotel is quiet and grounds are breathtaking. It is a 1 min walk to the pool and a 2 min walk to the private beach. Will go back again and again.

Contras: The food at all the restaurants could be better. Ended up eating dinner in the village the last 4 nights.

Prós: Amazing resort, but hands down the The staff definitely made this experience amazing! Super accommodating, eager to go above & beyond. Took my boyfriend for his birthday & he felt like a king. Jose Minaya was helpful the entire trip, he showed us around, was our personal driver & on the last day he even surprised us with a bottle of wine. On my boyfriends actual birthday while we were at dinner, the maids came in & decorated our room with rose petals, balloons, & set up the jacuzzi with bubbles with champagne waiting! Beautiful surprise. Out by the pool, we met Domingo, who was so friendly & escorted us to a personal bed by the water. He brought us drinks & even offered to bring us food. The property itself is beautiful & the experience was great, but hands down the staff went above & beyond! Very grateful

Contras: Need More vegetarian food options at dinner

Prós: As piscinas eram boas

Contras: O wi-fi (que eu comprei) era horrível. A comida e o serviço eram bons

Prós: The people were amazing and the private diner special, they offered since it wasn't that busy were amazing.

Contras: Nothing

Prós: I loved the late night shows it provided like for instance the Michael Jackson show and Magic Show! I loved the multiple pool sites with bars. The hotel provided a lot of activities on site which is convenient for all visitors. The hotel also has multiple restaurants within the hotel only a reservation is needed.

Contras: I wished the hotel service would have notified me earlier about reservating the restaurants as soon as I got there since mainly all of them get booked quick. I was a bit disappointed with the room service since not once did they restock the refrigerator with drinks like they claim to do. Plus, there was one day in which they didn’t clean the room therefore, I got no towels for the following day and got stuck with wet towels everywhere.

Prós:

Contras: Don't trust only pictures from hotel You will donate your blood for mosquito at lobby and garden all day You will find underdeveloped facilities in room

Prós: Good shows

Contras: Here in the United States most people get an average of 2 weeks off a year. Like many others I carefully plan my vacation and want to enjoy my precious time off from my normal hustle. I am a big fan of the Domincan Repulic with its beautiful beaches and great weather. I have stayed at some awesome Resorts including: Now Larimar, Melia, Barcelo Bavaro etc. Unfortuantley I can not say the same about Bahia. My fiance and I booked this trip to mainly meet with various wedding coordinators because we want to have our wedding in the Dominican Republic. We both have been married before and had 400+ person weddings so we figured if we do it at the DR we can keep it at 150 people. Just counting family and people we are 110% sure they will come we counted 110 definite people coming. So we decided to come to the DR and made an appointment with the Wedding coordinator for the day after we arrived to look at their packages, lucky for us we also made appointments with 5 other venues including a restaurant, a yacht and 3 other resorts. The top of our list was Bahia so we booked a room for two for this past weekend so we can get the full experience before we bring all of our friends and family over. The worst experience of any resort/hotel I have ever stayed at was this passed weekend at Bahia. And to be honest I am not exaggerating. I have stayed at maybe 10+ resorts in the Carribean before and this was the worst. It all began with the Check-in process which took an hour and 10 minutes. I guess I would understand the long wait if there was a huge line however there was no one in line when we got there. The gentlemen that was helping us was so distracted talking with other employees, trying to do multiple things at once, helping other guests that spoke fluent spanish (unlike us) that it took forever. To make matters worst he said he couldnt find our reservation (which eventually he found because he probably wasnt looking at the right place). Now lets talk about the first room they gave us. In the attached pictures you can see how awful our room was. When you go out on the balcony instead of seeing trees, the ocean or a courtyard we saw a huge pile of TRASH. Looks like a dump for the hotel. It was disgusting and smelled. How can you give anyone that room? Shame on you bahia! After complaining and complaining and complaining they finally gave us a "better room" close to the beach (Villa 9). This room was awful, the AC didnt work properly. The shower didnt work properly (the water would come from the top and the bottom thus causing minimal pressure). The tub would not drain water properly. The toilet would not flush and had to mainly be filled. I could keep on going but I think you get the point. At first we called guest services to get it fixed. They sent someone over while we were gone (we had to go meet with a wedding coordinator at a different resort) however nothing was fixed. We called again the next day with them saying they

Prós: O resort era simplesmente fantástico. Tudo sobre a nossa estadia foi perfeito. A comida era ótima e o mar era fabuloso e muito próximo. O resort era muito bonito e uito limpo. Mal posso esperar para voltar.

Prós: They did have some premium liquor which was better than many all-inclusive places I have been. Pool in our area was nice with fairly low occupancy and lots of places to sit.

Contras: Only one buffet for breakfast and dinner. Huge complex, but it seems to be several hotels in one and some things were not accessible to us, like the other 2 buffets onsite.

Prós: I liked the staff. They were friendly and helpful for the most part.

Contras: I didn't like that that there wasn't enough entertainment, everything is NOT included. No water sports, you had to buy everything. A lot of seaweed at the beach. Not enough chairs at the pool. There is no "view" from your room, either construction site or other building. Not a true "beach front" property, you have to catch a trolley(still on the property though) to the beach and everywhere else The food was just okay, very bland.

Prós: Beach was great!

Contras: Several front desk staff and restaurant servers had very nasty and rude personalities; no remote control for TV and did not get one for 2 days despite asking repeatedly; food in main buffet was not kept very hot; I got Traveler's diarrhea while there because of the food; housekeeping did not clean room twice! I had a butler, who was not very responsive or helpful; I had to complain and act crazy with the front desk in order for them to do their jobs with regards to my room, room service, my butler,etc. I felt like I was working because of the lazy service instead of enjoying myself! Never again!

Prós: The staff is very friendly and we loved how they all keep the resort impeccably clean! They were great!

Contras: The Bars could stay open after 10pm... They all close at 10, but the one at the beach, but thats only for Royal Level customers, which, thank goodness we were!

Contras: I don't review resorts often but the Occidental Punta Cana is an exception to the rest. After flying in, we waited in line to check in for an hour. We were then taken to our dark, dated room that was supposed to have one king bed, only to find two twin size beds pushed together to form one giant bed. Normally this would not be so bad if it were not for the fact that if you laid anywhere near the middle you would simply fall through, as the beds slid apart. The next morning we waited in line for another hour at the front desk in hopes of getting the room we paid for, only to be told to come back tomorrow. Relaxing on the beach was also impossible, since every five minutes a pushy salesman would walk by trying to sell any junk you could need. Again, this would not be so bad if they simply moved along as you said "no thank you" but this was not the case, on one occasion we were lectured for five minutes on how saying "no thank you" was rude. After finally deciding to go to bed, we were awoken at 4am by loud screaming and the sound of a fist fight in the common area of the building our room was in. The third morning we finally got a new room with one king beg, but in this room the safe was broken, and the door knob inside the bathroom was ripped off. Later that night we also learned that the resort turned off the water supply to the room after 1AM. The moral of the story is that if you have a family or want to relax, spend the extra money and stay at a 4 or 5 star resort.

Prós: I like the way the whole complex is not too big or small just right for me and my family

Contras: The air conditioner in my room didn't work properly and also the check in was too long

Prós: Easy check-in, easily arranged transport from airport to hotel, room was clean, staff friendly

Contras: hallway outside quite loud at night (echo from all stone floor and walls)

Prós: Overall a nice resort. Is great construction from 2009. was clearly a nice place in the early years and had/has great potential. seems it never got the usage/tourism they expected and therefore the property is clearly falling apart as a result of a lack of usage and the absence of a need to maintain it. Suite we stayed in was very big and has great patios. The 2 bedroom suite could easily sleep 10. It was so big the 4 of us couldnt really utilize all the space indoors or out.

Contras: There were 4 of us traveling for business. stayed in an ocean view suite. We saw 3-4 other guests over the course of a few days. No room cleaning service from day to day. service in the restaurant was limited/late/slow. had to negotiate/confirm with front desk over and over again that breakfast was included in our reservation, which was clearly marked on the reservation. workout room had water coming in and some black mold around the vents. had to obtain key from front desk to unlock the gym and was asked to lock it back (i.e. no service and clearly communicates the story - no usage). rooms lacked some expected items, namely coffee, trash bad in the kitchen trash can, umbrellas, etc. again this place has great potential, but it is clearly a dying resort. could be great, but presently you'd need to know what you're getting into to be ok with a stay here.

Prós: A great place with awesome staff. Very, very close to the beach. Clean large rooms and showers. Preferred the Chateau Del Mar Villa over the swanky all inclusive we stayed in earlier in the week. The staff was so helpful and accommodating. Walking distance to restaurants that were recommended to us. The pool was refreshing with a bar and quiet music.

Contras: no issues