hotéis em Punta Cana

Prós: As crianças adoraram os castelos e demais atrativos, principalmente o teatro todo fim do dia com apresentações variadas. A comida e o atendimento estavam ótimos. O quarto é confortável. As piscinas muito bem cuidadas.

Contras: Não gostei pois comprei um quarto com padrão superior, mas ao chegar não tinha disponibilidade, paguei mas me deixaram num quarto de qualidade inferior, vindo a ser resolvido o problema, somente após o booking intermediar e ainda assim, foram 6 dias no quarto errado, somente 1,5 tive a oportunidade de mudar para o quarto correto. Fui prejudicado financeiramente e passei dias bem estressantes tratando com a Gerencia do hotel. Vale ressalva para o Sr. Máximo que me atendeu bem e resolveu o problema (no 6 dias de 8 diárias). Lamentável, fiquei bastante descontente.

Prós: Me and my family liked everything, the food, the entertainment, pool , beach , people

Contras: That I couldn’t stay for longer

Prós: All

Contras: Bed of the rooms hard no enough pillow

Prós: It was good room, good food (not all but enough to choose), some evenings was good show. Good aquapark but if children are small not many options to choose and remember you as adult can not use it, just be near. They really interested in opinion you have and try to solve your requests. What I did not like n this point is: It is good that conserje was checking if our requests was done, but for me it was too much. If I asked to solve something, then person come to solve it and then concerje call us back to check if it was done. The last step for me was a bit too much, because during our 1 week stay they wake up my baby 3 times during day sleep, so finally i had to turn off telephone at all

Contras: - Staff in kids club do not look very friendly. Before I read in feedback about this but did not understand well what did they mean but when we came to the club and saw very indifferent person with absolutely not caring and interested face. - Entertainment team is really very low quality. We came from another hotel where it was another level and even hotel was smaller the entertainment team was very bright, everybody knew them and recognize from the far. Here boys from the team looks like they replace someone from entertainment team who is ill now. No personality, not good dancers, can not really attract people. And I would advise to the hotel think to change their uniform. They are not visible at all. - Very big territory and not very clear how to move there. It is like 7 hotels in 1. For example we booked in one of them the restaurant and nobody do not want us to drive back to our hotel. So under the rain with little girl we had to walk and try to find the way back. - Very bad and un-useful application. For this level of hotel it is unacceptable - You have to refresh your internet connection every 24 hours. in 21st century we have this? Really? When I claim it, they gave us VIP access so we should not, but it worked just on computer, not mobile for us. Anyway I think this is the topic which should not be even discussed in our days. - there was a case when in food there was decoration sticks with fungus! We complained to the managers and next day this was corrected but it is not acceptable especially when we are saying about kids food where was a lot of this sticks - very low quality of drinks. In kids hotel you expect much better. They made them from very chimical concentrates. We came from another hotel of Dominicana and had good chance to compare. In this hotel we could not drink any coco-loco because it was horrible quality.

Prós: Fantasia resort is really a Fantasia :-) There you have everything what you need for an unforgettable holiday! Beautiful resort, beautiful beach, beautiful pool, nice restaurants, good food, a la carte restaurants included in all-inclusive, good cocktails (!, not very usual in all inclusive resorts), very friendly staff, always smiling, nice water park for children, very nice shows in the evening (specially the Michael Jackson show), perfect service with the electric train driving you everywhere, one restaurant for lunch also situated directly on the beach, very good drinks served on your sunbed on the beach, when you call the reception to ask something (or ask something through a perfect application installed on your mobile phone on your arrival) in few moments is somebody in your room to bring what you asked. With this very usefull application you can have every day on your mobile phone all information you need, daily program of activities, book your table for the dinner in a-la-carte restaurants... I can write more and more, etc., etc ... but in few words: there you have everything what you need for an unforgettable holiday! Thank you Fantasia Bahia Principe, we hope we'll be back!!!

Contras: Just a little complaint about the kids club ... It is very nice and very good equipped, but the staff there is not so perfect as all other staff. They are also ok, nothing so bad to say, but not so friendly as everywhere in the resort. Specially because their job is working with children, you expect they will be very friendy specially with children, but the staff everywhere is more friendly with children than the staff in kids club. They also don't do to much activities with the children and don't accept children under 4 years. But this is also not so big problem, because there are many, many nice things for children as waterpark, play grounds, activities in the pool, etc ...!

Prós: For the kids is basically a dream come true. The castle is amazing and all the kids activity and different places they can go is a plus. We highly recommend de hotel for a family vacation.

Contras: The artificial drink is really bad. I think the hotel is killing the full enjoyment by serving such a bad cuality drink. It was horrible. We paid a high amount of money trying to find a good cuality resort.

Prós: Thia is a hotel thought for kids all the amneities are designed for the little ones to have a good time

Contras: Excellent service the staff was very helpful and friendly

Prós: Friendly staff. Very professional managers. Delsislava assisted us with lost and found

Contras: Luxury

Prós: Everything. Facilities. Location. The staff is the best. Food is excellent.

Prós: Service is impeccable. This is a truly unique property. Secluded, private and set up perfectly. I never come back to same place on vacation in general....this is my third time with no regrets.

Contras: Meals are expensive and high taxes.

Prós: An absolute heaven in Punta Cana !!! Not to miss!!!!!

Prós: Impecable rooms, service and staff. The Ecologic Reserve is a must, and it’s included with the reservation. Great food and relaxed environment is worth the trip

Prós: The staff was incredibly friendly and the VIP service through customs was the best thing ever. We were on the beach 15 minutes after de-boarding the plane. The villas are gorgeous and little details throughout the property like the orchids everywhere are such nice extras. Having access to a golf cart and bikes was key! We loved exploring the entire property, especially the Ojos Indigenas ecological reserve. The sunrises are gorgeous every morning and my husband loved all the great golf nearby!

Contras: The food is not five star food but it's still pretty good. Also, the beaches are great but the white cages out in the ocean to keep the seaweed out do ruin the vista just slightly. But much better than having seaweed on the beach!

Prós: We loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around. We will definitely return. Thank you Tortuga bay for everything.

Prós: Everything was perfect and above expectations: - the bedroom was huge, 2 bathrooms, a big terrace, a small kitchen, always clean - the quality of service is amazing! I’ve never seen that anywhere else: from the VIP arrival, to the beach, the restaurant, housekeeping, the driver, your private villa manager. - the hotel doesn’t have a lot of rooms, you feel really relaxed, you’re almost alone on the beach or at the pool. It’s exactly what we were looking for.

Contras: - they’re doing all they can to remove the sargassum seaweed. You still have some, but it’s way way better compared to other resorts in Punta cana or in the Caribbean. There’s no problem to swim in the sea.

Prós: Serviço, limpeza , atendimento.

Contras: Nada

Prós: Nada

Contras: Internet de alta velocidade muito lenta, sistema domotic poderia ser altamente melhorados.

Prós: Our luxury suite was amazing had our own private pool and golf buggy to get around in. The Acqua di Parma toilettes were a lovely touch in the bathroom and outside shower. The staff were amazing and very helpful. Carlos and Abi really went above an beyond to make us feel at home. The golf course was absolutely beautiful. The food in the Peruvian / Japanese restaurant was on par with roka an Zuma. The beach restaurants settings were breathe taking.

Contras: We went in the low season so it was a little quiet for a young couple. But I was told this was due to the time of year an it is busier in the high season. Some of the staff found it hard to understand our English so some food orders got messed up. Service was slightly slow some times whilst ordering drinks on the beach. Even so we will still be returning in January :)

Prós: Nice location and beach

Contras: 1300$ a night but broken toilet, broken fridge, Jacuzzi not working, only 5min of hot water. We complained but they did nothing. they are just here to take your money. And after the check out was done and we already left they took 150$ more without explanation.

Prós: The pool and beach area

Contras: Furniture at the room and village lobby

Prós: Beautiful location and facility, friendly and attentive staff, great food

Contras: If you're going to have a high end television in the room please provide high definition service

Prós: How quiet and peaceful it was for a relaxing getaway

Prós: The location. The food. The staff. The beac. The room - all 100% perfect

Contras: Absolutely nothing

Prós: Toda a equipe é muito prestativa. Tive mais contato com a Samira a qual tenho que agradecer por todo o esforço para resolver um pequeno incidente com o chuveiro. Mas desde o motorista que nos transportou desde e para o aeroporto, até os que trabalham nos restaurantes, foram super educados e excederam nossas expectativas.

Contras: Infelizmente, devido à época do ano, a praia do hotel estava cheia de algas, o que fez com que não pudéssemos aproveitar a praia. O hotel fazia de tudo para removê-las, mas a natureza foi mais forte. O bom é que o hotel é cheio de piscinas.

Prós: A equipe do clube infantil era agradável.

Contras: A praia não era tão boa, com muitas algas às vezes. A equipe da recepção foi muito rude e no geral não foi agradável. A comida era aceitável, mas não vale o preço.

Prós: Good service and quality drinks. The hotel is very nice.

Prós: The room was spacious and well laid out.

Contras: The lighting in the bathroom needed improvement

Prós: bom serviço, boa variedade de bebidas e comidas disponíveis, velocidade no atendimento.

Contras: nada em especifico, o hotel ainda tem quartos que estão em reforma, mas tudo deve se regularizar em breve. casualmente ficamos num dos quartos novos, excelente estrutura de qualquer maneira.

Prós: Tudo é perfeito, desde as instalações ao atendimento, passando pela localização, pela qualidade das bebidas e comidas, pela atenção dos funcionários, não falta nada. Um verdadeiro espetáculo de hospedagem.

Contras: Não gostei de ter ficado poucos dias. Mas voltarei e ficarei um tempo maior.

Prós: Facilities are great.

Contras: Worse service I have ever had. Everybody in the reception works in a bad mood and they just don´t care if you are having a good stay or not. I had 30 guest in the hotel for my wedding and they treat us as badly as they could. Terrible. Only the bartender by the pool were nice.

Prós: Upon arriving we were welcomed by the staff in an extremely friendly manner. We arrived earlier than check in and wanted to do an excursion while we waited. The staff directed us to a representative and secured our luggage until we returned. The food was out of this world amd the buffet had an amazing selection. Our room was spotless and at the perfect temperature. Any questions we had were answered right away, and all of our needs were taken care of in a very expedient manner. Would absolutely recommend this resort and will he visiting again when we have the opportunity.

Contras: Nothing at all

Prós: 3rd time here and I love it.

Contras: Little old school can use a revamp

Prós: Villa room size is very big with a beautiful layout that allows the sun to wake you up in your excessively big, very comfortable bed. Restaurant dinners were nice and service was Tom notch. Three honourable mentions here : Jose Espinal our concierge was extremely friendly and looked after us that we have all the activities we need and all evening dinners booked; he just made the whole stay wonderful. Two other staff that impressed us with both their English and good conversations and friendship are Alex and Santo at the Pool Bar. Amazing people with good banter and good secret recipe cocktail recipes - for the whole duration of our stay we always ended the days at the pool bar because of this, before retreating to our rooms to get ready for dinner. If you want a cocktail you never tried before ask Alex for the Alex special.

Contras: We had a bad start of our stay when we were stopped at the gate by the security as we drive to the resort and kept there for more or less 5 minutes for checks phone calls to reception etc, even though I showed the security guard my booking.com reservation on my phone - it felt more like a maximum security prison than a 5 star resort. This was raised with customer relations and handled very professionally and am happy how swiftly they tried to make things right.

Prós: Da localização e do conforte

Prós: The food was excellent the stuff very polite and helpfull - they enjoy their work.

Contras: US teenagers very drunk and loud...

Prós: Location,facilities,pure water stations

Contras: 1-To visit my friends next door hotel Grand Iberostar (same chain) management asked me to pay $140 per day, no matter how much time I’ll stay there Even if just seat with them couple hours in the beach Isn’t that ridicules? I found this kind of cheap way, cause if i will add $170 to my existing charge i will able to have 1 room for 24 hours 2-All show at night during the week was very weak compared with the other hotels I think managment need to hire more professional animators and I’m sure that’s not a problem in Dominicana

Prós: Variedade e qualidade da comida é um ponto alto, sem dúvida. Nunca havia ficado em um lugar onde comi tão bem. So de lagosta devo ter consumido tudo que gastei em hospedagem. Hotel excelente.

Contras: Muitas algas na beira da praia, mas se trata de fenômeno da época do ano (Agosto) e o atendimento muito frio de algumas pessoas da equipe (bar molhado da piscina).

Prós: A piscina, a proximidade com o mar, serviço da equipe foi impecável (muito foco no atendimento ao cliente).

Contras: os insetos à noite

Prós: Localização

Prós: Comida excelente! Atendimento muito bom!

Prós: Everything

Contras: The food

Prós: Rooms have good view, clean and decent size

Contras: walking on beach is restricted on both sides and has lots of seaweed and very uncomfortable to walk or swim

Prós: Great little gym, semi-private beach is a little pocket of visual heaven, recycling and paper straws, room cleaning, pool/beach chairs, some of the restaurant staff are excellent, landscaping, access to kite surfing, free internet is rock solid, accommodated our service animal without issues, towel quality.

Contras: Rapey prices = very poor value for the region. Seemingly few benefits for Bonvoy Gold members, except for maybe a slight room upgrade(?). Swimming pool is cold. Ocean currents make for uncomfortable ocean swimming and no snorkeling. Front desk staff feel exasperated and unhelpful (refused requests: charging cable, help with a shirt stain). Room bathrooms are awkwardly designed and mattress needs rotating. Ridiculous charges included: $70 extra for buffet breakfast for 2 people, $40 for taxi to a resort 15 min away; meal plans are exorbitant for a $350 room rate. Wouldn’t come back without a 50% cut in all these prices.

Prós: Beautiful sunrises and sunsets viewed from the balcony. Large swimming pool with a large Jacuzzi..Beachfront - beautiful white sand silk and smooth. Delicious food .Extremely friendly staff.There is a free shuttle bus from the hotel to some attractions, the village and some restaurants. Live music at the bar in the evening.The room was fabulous- large bathroom- large walk in closet . Beautiful views.It was amazing!!!

Contras: Nothing really.

Prós: Friendly staff

Contras: The bugs in hallway,,, even though I know we were in a tropical location,,, the restaurants in hotel charged $3 for water and the same water in the room was free..

Prós: Great beach, bed is fantastic great place

Contras: No

Prós: The ocean view room. cleanliness and location.

Prós: Staff

Contras: Food

Prós: Really good and clean hotel overall.

Contras: They want to charge you extra for just about everything.

Prós: The rooms and the grounds were well maintained and beautiful.

Contras: We thought we were getting a complimentary breakfast which it did not include. We thought the shuttle service to the airport should have been free, which it was not.

Prós: Fabulous location Beautiful beach and po The food was delicious And the best white sangria I ever had!!!!

Prós: Praia, comida, licor, shows, equipe

Contras: A vista do quarto

Prós: A nossa estadia no Magestic Elegance foi verdadeiramente inesquecível. A equipe foi extremamente simpática e prestativa. O serviço para os membros do clube elegância foi incrível. Nós não poderia ter apreciado mais a nossa lua de mel!

Prós: O povo é excelente

Prós: A equipe foi de primeira. Desde o momento em que chegamos até a nossa saída, os funcionários trabalhadores e educados estavam sempre lá para nos ajudar. As instalações eram limpas e bem cuidadas. Havia um amplo espaço para encontrar um lugar para sentar.

Contras: O almoço tinha gosto de comida de cantina, enchia a barriga mas não era muito saboroso. (Não foi o caso no jantar, os restaurantes eram incríveis.)

Prós: Excelente resort!! Supre todas as necessidades, não é necessário gastar um centavo a mais. Acomodação impecável, variedade de comidas e restaurantes, bebidas alcoólicas e não alcoólicas. Funcionários sempre de bom humor (pelo menos aparente). Shows, apresentações, brincadeiras. Não há o que reclamar!!

Contras: Único "se não": A piscina fecha as 18h, sei que é para a manutenção e de forma que esteja em condições para o dia seguinte. Mas esse horário poderia ser estendido, não necessariamente para toda a piscina mas uma porção dela.

Prós: Infraestrutura do hotel e localização.

Contras: Inicialmente ficamos muito alegres e surpreendidos com a infraestrutura do hotel e também porque ganhamos um upgrade do Majestic Elegance para o Majestic Mirage, Punta Cana. Infraestrutura excelente, muitas opções de restaurante, hotel tem acesso direto ao mar com cadeiras reservadas e até te oferecem um mordomo (detalhe é que pegou a gorjeta inicial que demos de 20 dólares e sumiu!). Porém o atendimento deixa muito a desejar, zero gentileza. Fechamos um pacote all inclusive, porém os atendentes conseguem fazer com que você se sinta muito mal, caso não ofereça nenhuma gorjeta, algo incrível! Conseguem te fazer sentir mal, mesmo tendo uma excelente infraestrutura. As reposições de frigobar, tivemos que solicitar todos os dias, falam que é automático, mas não é. Para ter uma ideia, solicitei por volta de 6 vezes, no período de 2 horas, para recepção e mordomo que trouxesse 2 taças para vinho e não conseguiram trazer! Equipamentos da academia são muito bons, sempre fui por volta das 07:10 da amanhã, mas não ligam o ar condicionado, liguei na recepção e mandei WhatsApp para o mordomo e ninguém foi lá resolver. Se quiser treinar na sauna, Majestic Mirage é o lugar e leve toalha, tem dia que tem e dia que não. Tinha um rapaz sem nenhuma pulseira do hotel, vestido com uma roupa de plástico por baixo e regata vermelha com logomarca do hotel treinando junto com a gente. Não sei se supostamente estava de folga ou treinando no horário de trabalho e ainda por cima deixava o ar condicionado desligado para suar mais. Para checkout agendamos com 4 horas de antecedência nosso horário de saída e a retirada das bagagem, outro transtorno, não vieram, ligamos na recepção, fomos até a recepção e só conseguiram retirar a bagagem 25 minutos depois do programado. Caso opte por esse tipo de viagem, recomendo deixar reservado alguns dólares a mais para gastar com gorjetas e assim receber um atendimento menos ruim. Resumindo: natureza bonita, infraestrutura boa, atendimento péssimo.

Prós: Restaurantes muito bons, principalmente café da manhã. Piscinas muito boas. Equipe de garçons e faxineiras muito simpáticos. Um cassino dentro do hotel, convida para a diversão. Quarto muito bom também.

Contras: Deveria ter mais um "bar molhado" devido a extensão da piscina ser muito grande. Atendimento de bar na praia, esse sim, muito ruim. Apenas uma pessoa para atender muita gente. E colocaram a pessoa mais lente da equipe de garçons para atender. Culpa de quem colocou ela lá.

Contras: All services was excellent

Prós: Quarto espaçoso com bons chuveiros e acesso direto à piscina. Comida excelente com boa variedade, inclusive no buffet do restaurante principal. Praia em frente ao hotel muito boa também.

Contras: Banheiro pouco “privativo”. Separado do quarto apenas por portas de vidro, pouco vedadas.

Prós: A praia e a piscina são incríveis. A comida é boa (nada espetacular) e os funcionários são solícitos (mesmo que eu nem sempre lembrasse das gorjetas).

Contras: Achei que o kids club seria mais inclusivo. Ninguém falava português e minha filha teve dificuldades para se comunicar.

Prós: Stayed here for 2 nights to celebrate my birthday. I have nothing but good things to say about this resort. The stuff is great, the food was great. My butler, Dario, made sure I had a good birthday experience. Will definitely recommend, and will go back to stay there.

Prós: The spa was very relaxing

Prós: Da comodidade, conforto e limpeza. A comida excelente, o serviço elegance Club vale o investimento e o atendimento dos profissionais são especiais. Destaque a Miriam, Vitor, José, Júlio César do restaurante principal, do Manuel que nos cuidou durante a estadia e das camareiras.

Contras: O ar condicionado não estava funcionando, mas foi rapidamente consertado. O restante foi perfeito.

Prós: Food is excellent! You can choose from many restaurant (buffet or a la carte) and it's always all inclusive. I highly recommend this resort: the staff is great, the pool and beach are really amazing. The wifi was also surprisingly powerful ans worked anywhere in the resort. Rooms are very clean

Contras: Rooms could be renovated a little... It's very clean but a little old.

Prós: Muita diversão. Ambiente familiar. Tinha tudo o que precisava : alimentação, compras, diversão. Sem precisar sair!! E pessoas agradáveis para conhecer. E o pessoal do hotel muito divertido , e prestativo

Contras: Acredito que por ser All inclusive, os restaurantes poderiam ficar aberto até pelo menos as 23h. Como a praia, e a piscina são maravilhosas, ficamos muito tempo desfrutando! Então, demoramos mais para nos arrumar e chegar antes das 22h! Gera uma certa tensão!

Prós: Staff is very professional, courteous and friendly.

Contras: The food and beverage manager needs to properly label the dishes in the cafeteria.

Prós: As pessoas são simpáticas e o serviço é excelente!

Prós: Ótimo serviço ao cliente

Contras: Um pouco demasiado americanizado

Prós: The food was generally good and above my expectations, not like in a fancy restaurant in Paris, but good enough for a place with other benefits (not a vegetarian here). Loved playing volleyball, kids loved the mini waterpark. The staff friendly and helpful.

Contras: Not complaining, rather a tip for visitors: booking a transfer with the hotel's provider is convenient, but can be non-obvious. Upon arrival to the airport look for a stand titled "Coming2". The transfer ends at the "main lobby" (looks more like a bus station rather than a hotel reception), which is too far from your destination. From the lobby ask for a golf-car transfer to 'Esmeralda'. To the staff: consider giving out immigration forms to guests on the way out at some point. Filling those out is much more comfortable if done while still in the resort.

Prós: The room we stayed has odor and the bathroom has a stain on the wall. We ask the hotel manager to switch the room which we did.The ppl are very nice but the check time takes forever.

Prós: tudo, excelente custo beneficio com uma equipe muito cordial, foi o melhor dos 2 resorts que fiquei nesta viagem, disparado; restaurantes excelentes

Contras: da dificuldade para reservar restaurantes, mesmo sendo 3 antes nao consegui reservar o de comida mediterrânea.

Contras: Staff in bungalow was VERY lourd in the morning, yelling from one end of the bungalow to the other (room 67210). I heard other guests in the same bungalow complain about it too. Staff in general was not friendly at all. Drinks at the pool, beach were low quality.

Prós: Café da manhã sensacional. Perto da praia! Boa localização! Boa receptividade dos empregados do hotel! Praia legal, mas tem muitas algas. Não sou alérgico e fiquei até com alergia!

Contras: Chuveiro ruim, fraco. Cama ruim, travesseiros desconfortáveis. O hotel tem MUITO, MAS MUITO PERNILONGO. Mesmo passando repelente e eles esborrifando remédio a noite, incomoda. Quando reservei, disse que era lua de mel. No momento do check in tb! Nos mandaram para um quarto que já estava ocupado (?) e um recepcionista que viu e nos disse que era pra esperar, sendo que já estávamos na porta do quarto, pois aquele quarto estava ocupado. Esperamos por quase 1 hora no corredor dos quartos até nos colocarem em outro quarto. Mesmo avisando de novo sobre a lua de mel, não fomos agradados em nada. O WIFI É PÉSSIMO. Toda hora caia, sem contar que ficamos uns 2 dias praticamente SEM SINAL NENHUM. Limpeza dos quartos deixou muito a desejar. Todos os dias as camareiras esqueciam de fazer algo, sem contar que se vc olhasse embaixo da cama, dava até desespero, de tão sujo...

Prós: Grande variedade de comida e de ótima qualidade!

Prós: The location of the hotel is very good, the beach, as usual at the Punta Cana, white sand, enough beach chairs and umbrellas are available, the staff is mostly very friendly with a few exceptions, the beach is practically constantly cleaned by the staff the seagrass

Contras: There are a lot of things that were not appropriate due to the price, the Hotel itself is very much in the years, the furniture in the rooms and restaurants, the strange smells everywhere. What was worst, though, was the food. Whether in one of the 2 main restaurants or in the specialty restaurants, the food was really poor. The biggest problem was that the food was not really warm. At the end of the holiday I only ate rice with sauce. A good thing was the alcoholic drinks, which you get almost everywhere. even foreign alcohol, like bombay gin, got you served on the beach. 2 years ago we were already here in the same resort, at that time everything was good. Food was excellent. It was incomprehensible how the quality of the food can decrease in such a short time.

Prós: Os funcionários são super amáveis e cordiais, o que tornou a nossa estadia ainda mais tranquila.

Prós: Location this property and safety, is really good. Beach and food, entertainment.

Contras: I paid for 5 stars and got really stayed in 3.5 stars. From 12 days we are stayed 2 days room wasn't cleaned and restocked. In a room flush and fan in toilet doesn't work( 5 stars hotel?!!!!!!!it’s not very pleasant that once a day you need to remove the drain tank cap and set a float for the water level),fog on a mirror -one hour after shower was taken because fan not working, beds mattresses very hard to sleep. For that amount money what we paid I should get much better room with view, with normal function facility. Be very careful, pictures they provided on websites one and reality is different. This is hotel not a 5 stars ,3.5 stars maximum.

Prós: Estrutura do Hotel

Contras: De não servirem lanches na piscina e praia todo tempo.

Prós: A praia e as instalações do hotel.

Contras: Estava tudo dentro das expectativas.

Prós: breakfast was great, location was excellent

Contras: air conditioning and eliminate the chemical smell. it made me sick

Prós: Estrutura ótima, atendimento especializado e conforto. Nosso mordomo (Denis) foi ótimo. Recomendo!

Contras: Nada

Prós: Atendimento nota 10!! Quarto enorme, com duas banheiras (uma na sacada) e muito limpo. Frigobar sempre abastecido, variedade de cervejas em lata, mais chopp. Whisky 12 anos, vodka Belvedere, Gray Goose. Comida excelente, incluindo lagosta. Café da manhã excepcional. Atendimento de garçom na área da piscina e na praia. Wi fi pegando em todos os lugares do hotel, inclusive na praia. Melhor estadia, será difícil de encontrar. Excelente custo x benefício. Já recomendei para alguns amigos.

Prós: Quarto moderno, bem conservado e limpo!

Contras: Nada

Prós: Acomodações ótimas, funcionários bem humorados e prestativos. O all inclusive é tudo incluso mesmo, tendo somente que reservar alguns restaurantes como o japonês e o francês. O restaurante francês vale muito a pena. Tem tudo no hotel, se não quiser sair daqui não precisa. Estrutura top. Local perfeito para família completa.

Contras: Nossa chave do quarto acabou a bateria e esperamos 40min para arrumar. Mas acontece, ninguém está livre destas coisas...

Prós: os restaurantes são bons no geral, mas o GRILL se destaca carne exelente, em segundo vem o Francês , coquiles não tem melher, terceiro o seaside, lagostas da maneira que quizer o Italiano não é ruim mas o cardapio é pobre, por fim o BUFFET QUE ALGO DAR ERRADO CORRA PARA LA.

Contras: a FALTA DE RESPEITO DE ALGUNS AMERICANOS FUMANDO CHARUTO NO TEATRO PERTO DE CRIANÇAS

Prós: A estrutura do hotel é ótima e o atendimento da equipe é impressionante, todos sempre dispostos a ajudar e tornar a experiência ainda melhor. Ficamos na área para maiores de 18 anos e foi perfeito para descansar. Os restaurantes são ótimos (principalmente o Seaside, de frutos do mar, onde tivemos um atendimento nota 10 do Gregory e sua equipe, e a Steakhouse, com ótima comida, foram meus restaurantes favoritos, ambos não é necessário fazer reserva). No bar de piscina (ficamos na área para maiores de 18 anos) fomos atendidos pelo William, melhor serviço de bar que tivemos no hotel. Na praia, fomos atendidos com nossas bebidas com primazia pelo Jeremias. Na Coco club (boate do hotel) o Angel, responsável pelo banheiro é um show à parte. Nosso Butler, Eli, estava sempre disposto a tirar dúvidas e ajudar com tudo o que fosse possível. Solicitamos com dois dias de antecipação um late checkout devido ao horário do nosso voo, e conseguimos devido à disponibilidade no dia. Além disso, após o checkout pudemos continuar utilizando toda a estrutura all inclusive do hotel. A pessoa que cuidava da arrumação do nosso quarto (quarto 7207, período de 24/06/19 a 03/07/19), que acabei não descobrindo o nome, foi extremamente atenciosa e sempre deixava uma “escultura” com flores no nosso quarto. Na saída e em um upgrade de quarto que nos fizeram para as últimas três noites de estadia, fomos muito bem atendidos pelo Frank, pra fechar a estadia com chave de ouro. Em todos os locais do hotel o atendimento pelas pessoas é ótimo, percebe-se o esforço de treinamento empregado na equipe, parabéns aos responsáveis.

Contras: Não tenho absolutamente nada a reclamar desse hotel.

Prós: Não volto mais !!!

Contras: Dos atendentes no check-in, dificultam os diálogos para se beneficiarem. No meu pagamento pediram o meu cartão de crédito e meu PIN e debitaram a mais 130 dólares.

Prós: Minha esposa e eu, nos hospedamos no Majestic Mirage em nosso lua de mel. De imediato, notamos o nível do resort pelo ótimo atendimento, limpeza e organização. Há diversas coisas para fazer, como piscina, hidromassagem, cassino, diversos restaurantes, bares , lojas para compras, você pode caminhar até os outros resorts do grupo Majestic, há também atividades diárias na praia, etc. Não tivemos nenhum problema durante nossa estadia, pelo contrário, tudo foi muito bom e todas as nossas vontades foram realizadas. Recebemos atenção e diversos presentes do nosso butler Reynaldo (recomendo procurá-lo). Talvez o único ponto negativo, que por sinal não tem nada a ver com o resort, seria o mar. Apesar de ser de um azul inacreditável, é agitado.. porém no final das contas, você acaba se acostumando e nem percebe mais. No geral, recomendo à todos que estão em dúvidas sobre em qual resort ficar, não se arrependerá.

Prós: The Majestic Mirage is truly amazing ....The staff there are so friendly they truly make you feel at home ... The restaurants are so clean and decorated lovely ..... The beach dining offers spectacular views ...This place is top notch .... Diego my butler was so amazing with everything we needed even preparing a rose petal bubble bath with champagne for my husband and I .. Genesis at check in was so pleasant and amazing , Johan of the food concierge assisted us with my husbands vegan needs ... Johan went out of his way to prepare meals for my husband .... the bar tender in the front lobby kept us laughing and drinking the whole duration of our stay he was awesome... This place is beyond magical is above 5 stars ...

Prós: We couldn't have asked for a better vacation. The service was incredible and the food was out of this world. It was restful and relaxing.

Contras: There was more loud music than I would have liked both on the beach and where they had the night events but you couldn't hear it in your rooms. The rooms are quite soundproofed.

Prós: Otimo, bem estruturado e organizado. somente nao dei 10 por dois restaurantes fracos e pagto de tip para funcionarios por servicos que devem ser realizados pelo hotel. concierge para problemas, otimo

Contras: Sem tip, o atendimento eh outro. mas alguns funcionarios atendem bem mesmo sem tip. restaurantes italiano e steak longe do padrao do hotel. fracos. demais restaurantes muito bons limpeza dos quartos deficitaria. ficamos 6 de oito dias sem wifi no quarto. problema pontual parece.

Prós: We were actually moved to the Aquamarine from the Turquesa (same resort) a week or so before we arrived, which we didn’t mind. As it turned out, this was better for us as the Aquamarine is nearer to the beach, a better pool and adults only, which we’ve never done before, but as we don’t have kids, suited us down to the ground. This hotel is in a different league to anything we have experienced before. We’ve never been to the caribbean before but what a treat it was...... the staff were phenomenal, so attentive, friendly, worked so hard, never had service like it!!!!! The pool area was fantastic, not too crowded so you weren’t fighting for sun beds, but enough people to make for a great atmosphere.... the pool party was brilliant.... shame it’s only once a week!!!!! There were activities on every single morning and afternoon so you couldn’t possibly get bored..... plenty of things to join in with. The beach was stunning. Beautiful sand and we surfed the waves for hours. Drinks service to your sunbed, lovely... Only complaint was the beach did get crowded so you had to get there early if you wanted a sunbed near the water. The food here was amazing. So much to chose from, from the actual buffet, mimosas for breakfast!!!!! We’ve never stayed at an all inclusive before where you get to use the other restaurants for free as part of the all inc. Normally you have to pay extra for these but not here.... perhaps it’s like that everywhere in the caribbean but we hadn’t had that before.... the restaurants were amazing, especially the MEAT restaurant and the Italian. The Peruvian restaurant was also very good. Only piece of advice here is book in to these restaurants the minute you arrive as they get busy, and if they show as fully booked, ask the staff, as we managed to get in, even though it said fully booked on the screen. The evening entertainment was excellent. Plenty to chose from, and goes on late into the night...

Contras: It was fantastic.... only minor complaint, could do with a bigger tv in the room with some English channels, as like to nod off to the tv at night but personal choice

Prós: Everything else. Especially my beautiful wife

Contras: The place is huge. You need a bike to get around here.

Prós: I like everything about it the stay the staff the welcome you got the food as soon I walk in the lobby the welcome I got it’s unbelievable

Contras: The activity team Got Hector,Teobalda, Geraldo, Franklin, Indhy those team are the best the front desk if I was listen to bad reviews I won’t go there cause got couple bad reviews and I’m definitely going back there I love it and enjoy every single day

Prós: The vastness of this complex

Contras: The fact my wife couldn't sleep here after work because she's afraid of being robbed or worse and there's no available transportation for her at night so she had to stay at her own dormitory in majestic for the nights

Prós: My bed was comfortable and i had liquor in my room that was wonderful

Contras: I hardly known Spanish and most of the movies on thé tv was in Spanish that was bad for me

Prós: É um custo benefício excelente. Superou minhas expectativas. Os restaurantes tem excelentes opções. Os funcionários são atenciosos e a infra estrutura do hotel é excelente. Tem muitas lojas e até um cassino. A animação noturna também é um ponto forte, de modo que você não ficará entediado a noite. Nosso voo era somente a noite, e com exceção do quarto, pudemos continuar desfrutando de tudo o que o hotel oferece até a hora da nossa partida, oferecem ducha e toalha para que você possa tomar um banho mesmo depois de haver feito o check in.

Contras: A praia tem muitas algas, mas isso não é culpa do hotel, que inclusive mobiliza um monte de funcionários para retira-las da areia. Também deveriam disponibilizar algum meio mais barato de levar ao aeroporto, pois USD 40 de taxi é bastante caro.

Prós: Pior experiência em um hotel all inclusive. Fui roubado no hotel. As luzes eram cortadas todos os dias. Piscinas super frias. Não recomendo esse hotel para ninguém

Contras: Pior experiência em um hotel all inclusive. Fui roubado no hotel. As luzes eram cortadas todos os dias. Piscinas super frias. Não recomendo esse hotel para ninguém. Passei por constrangimento no meu check out. Serviço horrível. Espero que o booking tome providências pois este hotel cobra serviços extras que os hóspedes não usam.

Contras: Uma nota de 100 dólares sumiu do meu quarto e na saída quando fui pagar uma conta de 90 dólares com 100 dólares, recepcionista se negou a me dar troco em dólar e me deu pesos em uma quantidade referente a um dólar apenas, fui enganado.

Prós: Praticamente tudo! O resort é maravilhoso! Os funcionários simpáticos e atenciosos, destaque para o Alfredo do Guest Service, para a Yessica do restaurante Buffet e o John do bar do lobby. Muito fácil para se deslocar dentro do resort para ir para os restaurantes e para a praia, os restaurantes temáticos são ótimos, com destaque para o mediterrâneo que superou expectativas. Tomar café da manhã no restaurante da praia foi a melhor decisão tomada. A praia de frente do complexo é de tirar o fôlego e as piscinas são maravilhosas. A comida é bem variada e gostosa, mesmo no buffet. Tem para todos os gostos. Para nós brasileiros é estranho o que servem no bar da praia, pois é hambúrguer e macarrão, mas eles são adaptados ao turismo americano, então temos que lembrar que não estamos no Brasil e não esperar comida que costumamos comer. Recomendo imensamente o hotel! Tem muitas atividades tanto na piscina quanto na praia, e o pessoal da recreação é muito divertido.

Contras: O booking processou o pagamento no crédito direto antes da viagem sem nos avisar. Pediram para incluir o cartao de crédito para apenas garantir a reserva, sendo que o pagamento poderia ser realizado na chegada ao hotel. Mas antes disso, o valor foi cobrado inesperadamente, nos obrigando a pagar 2 acomodações em apenas uma parcela, nos pegando de surpresa.

Prós: Because there was no internet in my room,even in the lobby the internet wasn’t good

Contras: The property was old and no internet in the room

Prós: Excelente custo benefício. Resort sensacional, equipe de atendimento muito boa e estrutura fenomenal.

Contras: O Bahia Príncipe Turquesa fica bem distante de tudo necessária paciência adicional para se locomover.

Prós: The landscaping is beautiful and everything looks really well kept and clean.

Contras: The beds are ROCK HARD!!! No comfort at all. All the buildings are painted exactly the same, it is a HUGE resort. It is VERY easy to get lost here.

Prós: Bom valor e adequados nossos propósitos perfeitamente

Prós: Funcionários simpáticos. Bom serviço

Contras: N/A

Prós: Fast check in and out! Great shuttle service to airport. Love the fact that it’s walking distance from the airport. 6-7 small restaurants next door.

Prós: Distância do aeroporto, bom café da manhã já incluso na diária, cama confortável, transfer gratuito no aeroporto.

Prós: The staff

Contras: Cannot think of anything

Contras: Nice overnight stay. Breakfast very good.

Prós: Bed super confortable

Prós: Tem serviço de shuttle na saída do aeroporto. Há uma placa com um telefone próprio para chamar o shuttle logo após a alfândega. É bem perto. Tem piscina boa, bom atendimento e café agradável.

Contras: O chuveiro não é muito fixo e lava o banheiro inteiro ao tomar banho.

Prós: Muito bom o café e a localização maravilhosa

Contras: Tudo perfeito

Prós: Ficamos hospedados apenas uma noite, antes de ir para o resort. Este hotel atendeu nossas expectativas no que se refere a boa cama, banho e café da manhã. O hotel fica bem próximo do aeroporto, com serviço de transferir gratuito. O café da manhã é bem variado, no estilo americano. As acomodações são suficientes para uma estadia curta.

Contras: A limpeza poderia ser melhor. Nosso quarto estava com problemas na cortina, não fechava direito, entrando luz pela manhã.

Prós: Lage.

Contras: Toilet flash did not work.

Prós: Great hotel and convenient to the airport.

Contras: No

Prós: Location, value and cleanliness

Contras: Small rooms, small closet, old furniture

Prós: Proximity to airport, mall, Hard Rock Cafe

Prós: I like the way the whole complex is not too big or small just right for me and my family

Contras: The air conditioner in my room didn't work properly and also the check in was too long

Prós: The staff was excellent

Prós: A localização do hotel é perfeita! De frente pro mar, em uma ótima parte da praia de Bávaro. Funcionários super atenciosos. As acomodações são mega confortáveis e espaçosas!! Houve um vazamento no banheiro do apartamento que minha mãe estava, mas que foi prontamente resolvido pela equipe do hotel, que trocou ela de apartamento imediatamente. O clubinho para crianças é incrível, nos divertimos muito lá. Sobre a comida, não esperava tanto por ser um resort all inclusive, porém superou demais as minhas expectativas. Comida deliciosa!!

Contras: Poderia ter mais opções de snacks durante os intervalos das refeições, principalmente no Kids Club e nas piscinas.

Prós: Since I travel with my family and used different rooms depending on the size of the group during the period I stayed, here is the summary of my whole stay: Kudos to the people that work there. Staff was really nice and friendly and willing to accommodate your request. Premises are beautiful. Extensive green areas with plenty of vegetation and tons of palm trees. There are several swimming pools. We stayed at The Level which has a nice private pool. There is also a pool for small children, which was nice too. The beach areas were beautiful with bar service and food. Golf carts take you anywhere you want to go within the complex. Villas were modern and nicely decorated. Bathroom was clean. Bathrobe and sleepers were comfy. The A/C works really well. SPA area at The Level Adults only was really beautiful. I only wish they would pamper you more (like offering tea before or after your massage). There was a lot of food with several buffet restaurants where you have a lot of choices available. But you need be careful with you food choice.

Contras: Since I travel with my family and used different rooms depending on the size of the group during the period I stayed, here is the summary of my whole stay: There was plenty of food, but I think they can improve here. Nothing stands out or was memorable. With so much food available, it seems to me they use left overs for another meal or day. Many members of my family, even children, got food poison (I do not need to give details on how bad it was, but needed to go to the doctor). Fruit Juices had color but not much taste; it seems they mix the fruit with too much water; you ended up drinking a watery beverage. Coffee (Cappuccino) was almost room temperature; I'd prefer it warmer. There were limited amenities at the bathroom and not enough for 3 adults sharing a room. You would think that soap, shower cap would be there when you arrive, but there were none. However, cleaning staff took note and deliver. The bathroom was huge; but for such a huge bathroom, the space dedicated to the shower was really small. The sofa bed in the rooms saw better days; it is not suitable for an adult. I share the Grand Suite for some of the days and, even though it is supposed to accommodate 3 adults, it can only accommodate two adults sleeping comfortably.. the adult sleeping on the sofa will not be comfortable (it may only accommodate young children).. however, to solve this, the hotel provided an extra bed for the 3rd adult.

Prós: Overall this resort was excellent! The food was great and the location was very elegant with a wide variety of things to do. I've been to several resorts and this was one of my favorites! Highly recommend it.

Contras: The only negative was I reserved a room with a King bed and received a room with two standard beds. They we're willing to accommodate me by upgrading to another room but at a cost to me.

Prós: Huge and comfortable room, the installation, friendly and helpful staff, the food and drinks.

Contras: I have no complaints

Prós: Extensive green areas with plenty of vegetation and palm trees. There are several swimming pools. I stayed at The Level which has a private pool as well. The beach was really nice. Golf carts to take you anywhere you want within the complex. Villas were modern and nicely decorated. Bathroom was clean. Staff were really nice and friendly. Bathrobe and sleepers were nice. SPA area at The Level Adults only was really beautiful. I only wish they would pamper you more (like offering tea before or after your massage).

Contras: The quality of the food was not the best. There was plenty of food, but nothing stands out. On top, it seems they use left overs for another day/meal. Many member of my family, even children, got food poison (I do not need to give details on how bad it was, but needed to go to the doctor). Fruit Juices had no much taste; it seems they mix the fruit with too much water; you ended up drinking a watery beverage. I travel with my family and have several rooms. The sofa bed in the rooms saw better days; it is not suitable for an adult. I share the Grand suite for some of the days and, even though it was a Grand suite for 3 adults, it can only accommodate two adults sleeping comfortably.. the adult sleeping on the sofa will not be comfortable (it may only accommodate young children).. however, to solve this, the hotel provided an extra bed for the 3rd adult. Amenities in the bathroom were limited: no soap, but bath gel, no shower cap.

Prós: Kudos to the people that work there. Staff was always willing and tried to accommodate your request. There was plenty of food with several buffet restaurants where you have a lot of choices available and also a cook who would cook for you what was available at the grill. Premises are beautiful. Tons of palm trees and greenery. There are several swimming pools. The beach was really nice. There are carts to take you to different places within the complex. Villas were modern and nicely decorated. Bathroom was clean. There were bathrobes and sleepers available.

Contras: Even though food was plenty, I think they can improve here. With so much food available, it seems to me they use left overs for another meal or day, which may be the cause why people can get stomach sick. Coffee (Cappuccino) was almost room temperature; I'd prefer it warmer. Natural Juices had color but not much taste; it seems they mix the fruit with too much water. There were no amenities at the bathroom. You would think that soap, shower cap would be there when you arrive, but there were none. However, cleaning staff took note and deliver. With such a huge bathroom, the space dedicated to the shower was really small.

Prós: Many food options, great pools.

Contras: They put me in a room next to the lobby next to blasting music every night 9-12pm.

Prós: O atendimento dos colaboradores excelente.

Contras: Os drinks precisam ser traduzidos.para o português, o A comida do.Restaurante francês.

Contras: Tive de pedir o serviço de lavandaria três vezes em dias diferentes porque ninguém aparecia!

Contras: We wanted to see more shows! We stayed for a week and saw one show. The entertainment at the pool was horrible. The speaker kept going out the poor entertainers tried to keep up with the lack of music. You guys should incorporate more adults activities more pool parties, foam parties, something fun. The entertainment at night was a simple dj wish you guys had a club or bar on this side of the resort.

Prós: I liked the instalations, the food, the staff, the beach, the transportation inside the complex, the drinks were pretty good including the wine.

Contras: I didnt like the fact that the hotel doesnt have a night entertainment or night club. At night it doesnt have any activity available other than the casino.

Prós: É um hotel pequeno mas com tudo o que você precisa. O café da manhã era bom.

Prós: A equipe foi amigável

Contras: O chuveiro não estava funcionando ok. A internet, não houve trabalho no quarto

Prós: The location and staff

Contras: Everything was good

Prós: Funcionários simpáticos. Café de manhã muito bom.

Contras: Não tinha toalhas de banho no quarto e quando pedimos na recepção, eles conseguiram apenas uma toalha e ainda tivemos que deixar dinheiro para depois trocar quando fôssemos embora.

Prós: Café da manhã bom, os quartos são espaçosos e a piscina é muito boa.

Contras: Localização, um pouco longe dos principais pontos turísticos.

Prós: Café da manhã completo Atendimento dos funcionários cordial

Contras: Piso do quarto estava úmido Não há chuveiro somente ducha

Prós: Apesar de bem distante da praia, possui transfer gratuito que leva e busca na praia em dois horários pela manhã (ida) e dois à tarde (volta), com desconto no day-pass do Whala!Bavaro, que fica na beira mar, e compensa se comparado em almoçar fora e alugar cadeiras para as praias. O Sky Bar do Whala!Bavaro é lindo. O atendimento do pessoal é bem receptivo. É a primeira parada do transfer da Coco Bongo.

Contras: A edificação é nova, mas não conta com elevador, o que é bem ruim e estranho. Aí funcionários levam as malas e ficam esperando gorjeta. Telefone no quarto não funcionava e a água não esquentava.. Apesar de comunicado, não foi resolvido. É meio distante de tudo e precisa de táxi para todo lado (meio caro), mas cuidem que Coco Bongo e imagine buscam e devolvem no hotel gratuitamente.

Prós: Location, view, distribution, clean and neat

Contras: Sometimes the hot water didn't work, but in this country it's always hot, it's not a big deal

Prós: Café da manha maravilhoso, quarto super confortável, equipe do hotel super solícita, porém o caminho para chegar ao hotel da um pouco de medo.

Contras: Tudo estava ótimo

Prós: Do conforto e do atendimento.

Contras: Não é próximo da praia.

Prós: Tudo novo e limpinho. Meu quarto era bem grande.

Contras: Não consuma nada no hotel. Preços altíssimos para o padrão.

Prós: The guys from the reception were very nice and helpful, especially Rosa. Thank you guys!

Prós: Hotel, rooms and pool were clean.

Prós: breakfast and cleaness

Contras: Air conditioner, lack of amenitties and Cookware

Prós: achei o lugar espetacular, as piscinas lindas, o quarto maravilhoso, design moderno, excelente atendimento.

Contras: Que nos informaram que o wifi era cobrado e posteriormente descobrimos que é gratuito. Ficamos mais de 24h sem wifi

Prós: The pool

Contras: The pushy salesmen that kept trying to make us sign up for a membership and wasted 3 hours of our afternoon. Not to mention the fact that one of them was also clearly drunk.

Prós: Las playas

Contras: Bar used only cheap licour, while restaurant needs appointment from 8 to 4pm time that we are on tours,

Prós: De tudo fora a praia que é um pouco longe.

Contras: A praia não é de frente pro mar. Mais em uns 4min você chega caminhando.

Prós: Location

Contras: Lack of openings for dinner reservations. TV didn't work in room. Outlets/clock in room didn't work. Took 6 complaints to get fixed. Weight room was pathetic (didn't even have water available). No bottle beer, only local brand draft. Towel iss

Prós: The staff and excursions very well coordinated

Contras: The rooms are not update . Looks old.

Prós: Fui com meu namorado de 30/10/2019 a 09/11/2019. Foi incrivel, nao tenho do que reclamar! Amamos tudo, o quarto super limpo e confortavel , comida boa , atendimento otimo e a piscina e a praia uma delicia. Vale muito a pena pelo custo-benefício.

Prós: Excellent service and friendly staff

Contras: Everything is good

Prós: gostei bastante da estrutura do hotel, quartos, piscinas e etc.

Contras: não gostei do serviços prestados pelos funcionários. Bares, informações e etc..

Prós: Boa cama

Contras: Da alimentação, muito ruim e com alimentos de na qualidade.

Prós: Café da manhã, almoço e janta estilo buffet, com várias opções. À noite há uns 5 restaurantes temáticos, à la carte e incluídos no valor da estadia. Bebidas à vontade nos bares e lanches variados (pizza, hamburguer, tacos) também à vontade em alguns pontos do hotel. Localização excelente, de frente para a praia El Cortecito, com visual exuberante. Três piscinas ótimas. Todos os funcionários são prestativos - nem todos são simpáticos, mas nenhum foi rude.

Contras: Passamos 7 dias durante o reveillón, a US$270,00 a diária, o que fica um pouco caro especialmente em razão da desvalorização do real diante do dólar. Outro ponto: não há wifi gratuito e seu custo é alto.

Prós: Awesome pool, nice beach location and tasty crêpes.

Contras: The gastronomic experience in general.

Prós: As piscinas eram boas

Contras: O wi-fi (que eu comprei) era horrível. A comida e o serviço eram bons

Prós: Great property ! Excellent location and staff.

Prós: I liked the staff. They made it easy to feel relaxed.

Contras: I didnt like the limited food selections for dinner.

Prós: The staff at the bars and at the buffets were super attentive and kind. The food was delicious and the drinks were super yummy.

Contras: Where to begin: --The location/directions were wrong on booking.com and it took us over 1.5 hours to find our hotel in the dark. --Our waiter for dinner our first night (restaraunt right off the lobby, ate outside) was just snobby and rude. --Our first morning, we decided we wanted to have room service. There was no menu so we called before 10 for the menu. We called again at 1030. At 1050, my husband went out to see what was going on. The same waiter from the first night said, well you can just eat here. Not the point. By the time we received menus, we could only order lunch. It was tedious to order due to language barriers. After waiting 40 minutes, we called again and finally received our food. Then room service showed up at our room 3 other times throughout our stay with food for other rooms. --The room seemed like it hadn't been occupied in a long time. The batteries in the remote control were corroded. There were no coffee cups and it took us 24 hours to get some. --They advertise 7 restaraunts but only 3 were open. -- The advertised private beach is not. You are taken by van to a beach club where many other hotels go. The beach was just ok. --For the price, there are way more luxurious hotels and accomodations.

Prós: Instalacoes de quarto e piscine muito boas. O café da manhã muito bom. Boa academia e check in e check out rápidos e eficientes. Transfer interno para as instalacoes com carrinho de golf. O complexo é muito bonito.

Contras: Os restaurants temáticos são fracos e ficam bem abaixo do que você espera de um all inclusive. A cama do quarto não era muito confortável. Mas o que mais me incomodou foi o serviço: service de quarto muito precário, com toalhas sendo esquecidas assim como itens de limpeza pessoal (shampoo). Esses itens eram repostos somente após inumeras liegacoes para a central e com muita demora. Os serviços nos restaurants tambem muito demorado, apesar do numero de pessoas baixo nos horarios que buscamos.

Prós: Food. Excellent room. Nice pool. Good staff. Kon kon restaurant is perfect.

Contras: Pool bar Close time. The silent pool bar needs to be open.

Prós: Excelente em todos os sentidos. Amei e com certeza voltarei a me hospedar!

Prós: Tudo!!! Destaque para a alegria e amabilidade dos funcionários. Todos!!! Menção especial ao animador yan Carlos .

Contras: Sinalização dentro de Cap Cana para chegar ao hotel . O táxi ficou perdido , rodando , a procura do resort pq não tinha sinalização .

Prós: Linda vista da marina

Prós: Tudo muito bom!

Contras: Mal Sinalização para chegar ao hotel. Procuramos por 40 minutos.

Prós: The people were amazing and the private diner special, they offered since it wasn't that busy were amazing.

Contras: Nothing

Prós: Loved this place the staff turned into family so welcoming and beautiful place to be ! I went alone and felt safe

Contras: Some construction needs to be done in certain areas but they’re working on it

Prós: Do quarto

Contras: Restaurantes

Prós: Eu amei o final da noite mostra que ele forneceu, por exemplo, o show Michael Jackson e Magic Show! Eu amei os vários locais da piscina com bares. O hotel providenciou muitas actividades no local, o que é conveniente para todos os visitantes. O hotel também tem vários restaurantes dentro do hotel, apenas é necessária uma reserva.

Contras: Eu queria que o serviço do hotel teria me notificado mais cedo sobre a reserva dos restaurantes, assim que eu cheguei lá, uma vez que principalmente todos eles ficam reservados rápido. Eu estava um pouco decepcionado com o serviço de quarto, uma vez que não uma vez que eles reabastecem a geladeira com bebidas como eles afirmam fazer. Além disso, houve um dia em que eles não limparam o quarto, portanto, eu não tenho toalhas para o dia seguinte e ficou preso com toalhas molhadas em todos os lugares.

Contras: The pool closes super early. There was a gap in time with no places that served food.

Prós: Única ponto positivo: há menu de coquetéis.

Contras: 1) o “all in” não é tudo incluso; 2) quarto com péssima iluminação; cheiro de mofo; controle remoto e frigobar não funcionavam; bacia sanitária com problemas; limitação para agendamento de jantares. Enfim, não recomendamos, pois a frustração foi grande.

Prós: pools, beach service, guest supervisor service, trolley carts within the hotel facilities, poolside bar drink service, pool towel service, themed restaurants (3 out of 5 options available), a children's playroom, with a monitor to supervise children within this room

Contras: One of the rooms used had severe water seeping into the bathroom ceiling, wetting the entire bathroom, and dripping water over the shower, caused by the use of the upstairs bedroom bathtub. When reported to Francisco (guest service team supervisor) he changed rooms by helping us carry our bags to the new room, and helping us with a number of issues in an exemplary manner. Upon arrival we found a rat walking in the lobby of the hotel lobby. There was a dead cockroach folded in the middle of the cloth napkin in the restaurant, we only noticed after using the napkin. The main restaurant offered themed dinners, and at one of them mid-dinner time (around 8 pm - dinner was served between 6:30 pm and 10 pm) Main food ended at the buffet was no longer replenished, in conversation with the Kitchen chef and the restaurant supervisor on this issue the only answer was: "I feel sad that I can't serve you this dish, everything we've done is over". The room was not cleaned properly, the bedding was not changed either, we noticed this because when we arrived there was a yellowish stain on the sheet that remained for three days, a glass (from the room) with a tea package inside (used) was on At the table for 2 days, used towels were left on a chair in the hotel room for two days without being collected. We found a cockroach on the door of the hotel room (which was killed by the hotel guestervice staff boss - Francisco) After reporting these issues, Francisco made all reports to the Hotel management, who offered us $ 200 to be used in the hotel shop as compensation for damages but to receive we would have to sign a document (all room adults) pledging us not to comment on what happened to anyone and not comment on what happened on any social network or digital form of communication. When we requested to remove this item from the document, the hotel management informed that it was not possible to remove such restrictions, and therefore we did not sign the document.

Prós: I like the hotel ,staff, food

Contras: Some of the people offering stuff

Prós: Confortável . Bom custo benefício. Boa área de piscinas.

Contras: Comida poderia ser melhor. Alguns funcionários eram extremamente atenciosos mas outros extremamente grosseiros. Vi 2 baratas andando pela hotel.

Prós: Location, beach

Contras: Food is regular, not much variety. Buffet food at the lobby was regular, at the pool bar not good at all. We were a group of 9 so we could do only one restaurant reservation on the entire week. Drinks are bad quality, but rum (which is obvious), if you want to upgrade you need to pay extra each time. Service, with some exceptions, was not friendly.

Contras: On the third day of our trip, I picked up a stomach infection and spent 2 days in hospital, followed by 2 days recovering in my room. Trip was ruined for me and dramatically affected for my family. We will not be back.

Prós: Many choices. Beach. Inside transportation

Contras: Luck of airport shuttle

Prós: Pool and beach area were very well kept. Great service at the these areas. probably due to the tips we were expected to give.

Contras: Our towels were never changed. I had procure my own toilet paper. Our floors were never cleaned so we had to walk in sand the whole week.The quality of the sheets, towels pillows and bed spread were old and worn. TV went out. mini bar never restocked.

Prós:

Contras: Don't trust only pictures from hotel You will donate your blood for mosquito at lobby and garden all day You will find underdeveloped facilities in room

Prós: Big resort, plenty to do for everyone, the staff was very friendly. The room was clean and a good size, unfortunately mosquitos do get in the room, called reception and right away someone came to spray the room and it helped. The main restaurant is big, each night was a different theme(nationality). The food was great and a nice variety. Beautiful beach, clear water, nice white sand. We will definitely be back to this resort, overall great experience!!

Contras: The only complain I have is with the availability for the A la carte restaurants. My family (2 adults 2 children) was at the resort for 5 nights and we were only entitled to 2 dinners. There was very limited options to make reservations because everything was already reserved. We were able to get reservations at the Japanese restaurant for 10pm(late especially with kids). The food was great and so was the show, having the food cooked right in front of you was entertaining.

Prós: O resort era simplesmente fantástico. Tudo sobre a nossa estadia foi perfeito. A comida era ótima e o mar era fabuloso e muito próximo. O resort era muito bonito e uito limpo. Mal posso esperar para voltar.

Prós: Gostei do atendimento dos funcionários..das instalações do hotel

Contras: Não gostei do wi-fi ser liberado apenas no lobby do hotel

Prós: Meal is perfect.

Contras: Room was not clean enough. Room was dark as well.

Prós: We had a great time at the bahia principe bavaro. Employees were very friendly and helpful. Rooms, pools, buffet, restaurants and beach were very well maintained. Food was good and the Japanese restaurant Mikado was very good. Cannot wait to go back.

Prós: The facilities of this resort are perfect for families: a children water park, minigolf, nice swimming pools, and of course the beautiful beach. Nice shows and entertainment for little kids. The place is huge, but there is an effective transportation network with electric cars. The rooms are big and well kept, with comfortable bed. Check in and check out were fast and efficient.

Contras: In general, this can not in my opinion be considered a 5 star hotel. The price we paid for the holiday doesn’t match with the quality of the resort. For the same price we stayed in much better places in Mexico’s Riviera Maya or other caribbean destinations. My areas of complain are: - food: it was repetitive, poor in quality and definitely not special. Plenty of fried stuff, chicken, wiener sausages, greasy “salads” and very few options of fresh vegetables and fruit. The grill on the beach “las olas” kind of ok, but the buffet was really bad. I definitely didn’t enjoy the seafood! - hygiene: the cleaning of the rooms was so poor that after 2 weeks there our bathroom would smell badly. There were 2 accidents with feces in the pool (with a lot of kids, it happens), and they were solved with unacceptable delay. - attitude of personnel: while they were generally nice, staff would always push back when getting a request to do something better (like in the incidents in the pool that I described previously); in general the attitude of the personnel dedicated to the entertainment of children was very uncaring and a bit rude, so I wouldn’t leave my kids with them alone. - disregard to safety: only a few examples - floors were often slippery, the swimming pool front was cleaned with bleach while people were walking there barefoot, a broken glass in a children’s play area was left unswept for a whole night and day before anybody cleaned (staff would just leave one of those yellow cones for slippery floors close to it).

Contras: Local para refeições sempre cheio, mesas não estavam prontas e atendentes insuficientes.

Prós: The location was beautiful! Water was bright and turquoise, and white Sandy Beach. The entertainment was awesome, we stayed at the Aquamarine section for adults only.

Contras: I will say I was not very happy with not getting room service, that may be my mistake for not being aware it wasn't available, especially for all inclusive. In Mexico at least I know we get room service. Otherwise, that was the main thing.

Prós: Beach, swimming pool

Contras: 1. The WiFi is everywhere but it does not work. Probably the amount do people is too mich for the network, effectively useless. 2. In my room the air con did not work, got the new one the light in the bathroom did not work. 3. Plenty of food, but actually the quality is very average. I would rether have lower selection but higher quality. 4. This is a mass tourist resort targeted for families, which is not advertiesed like that. I would have never come here had I known that. 5. They have bar and restaurant on the beach but then close the bar at 6pm, so that you cannot enjoy evening drink at the beach; and the restaurant is for reservation only. 6. They have stupid policy for towels and expect you to bring it back to the reception or the tokens. Very unusual and inconvenient. 7. Nothing was cleaned properly - see the pictures of blood on bed, a dead cockroach and dirt on the table.

Prós: They upgraded us, very clean, our housekeeper gave us everything we needed. Food was better than most resorts in PUJ

Contras: Not neachfront, way too big of a resort, far away from central Bavaro, entertainment wasn't that good.

Prós: Excelente complexo de lazer e entretenimento, excelente café da manhã, refeições com culinária mundial, tudo muito bem organizado e limpeza impecável. Por serem sete hotéis em um complexo, se não quiser andar, existe um sistema de transporte com carrinhos passando por todas as dependências do complexo. Faixa de areia da praia muito limpa com cabanas de palhoça e espreguiçadeiras de boa qualidade, piscinas limpas todos os dias. Não consegui desfrutar de todas as benfeitorias mas considero tudo perfeito.

Contras: Os drinques durante o dia são feitos com poupa de fruta concentrada, não tendo um sabor muito bom, mas entendo também que o volume de bebidas servido é grande, o que inviabilizaria a utilização de frutas em natura. Nada que comprometa a avaliação.

Prós: Mangrove, beach restaurant, beach/pool. Some of the staff were very friendly. Large territory with quite a lot to do. Food choices at the restaurants were very decent. Crib for the baby was great. Bell boys super helpful.

Contras: Rooms not too clean. Some of the staff were inattentive or just plain rude. Some of the food was not very fresh (esp. tomatoes that smelled like they were spoiled). Despite our request for a quiet room we were originally placed in a room right next to a stage with incredibly loud music.

Prós: Beech and finally going home after 12 days

Contras: STAFF : totally useless and lazy, lack special awareness and walk through you or you have to avoid their stride, constantly on their phones and you have to wait even for the simplest things. There are so many staff talking to each other in groups and sometimes one wonders what the hell are they doing. FOOD : general restaurant cheap take away quality. All the same all the time. Indian - naan was sweet and any Indian food lover would raise an eyebrow. Fish restaurant - fresh fish for which we paid extra came cold and fried so deep that it was like a baseball bat. Grill restaurant - cockroaches on the walls and no one cared. Japanese restaurant- served something undefinable other than cheep stir fry. HOTEL : too big for its own comfort. ALCOHOL : totally diluted. All drinks beer, wine and even hard liquor. If you want to have a nice relaxing drink you will need to pay for it, usually second rate wine. BEECH VENDORS : don’t leave you alone and sell junk. Local guys try an swindle tourists all the time. SINGLE WOMEN: be prepared to be harrased TAXI : old cars and some were not road worthy FISHING EXPERIENCE : dangerous CASH : everything in USD, you can pay in pesos and the cash machine only dispenses that. If you want USD you can only do so for the casino and there is 5% commission. Not possible to break large USD notes, although once I got lucky and got 48 USD change in single dollars! There is much more to say, but I think I have summarised the main. This was a three time experience - first, last and never again!

Prós: The food was very good, a lot of variety and especially the fish was delicious.

Contras: About food, they don't put the variety of fish every day.

Prós: Free wifi (but now is very common) Good air conditioner Confortable bed

Contras: I just stay 2/3 nights and they said NO to reimburse me for the night i don't use... because it was made by booking and something about the commission... The breakfast is only 9-11am after threr is not restaurant or something to eat inside / no swimming pool... it is more a high class motel...

Prós: Good breakfast and staff for the breakfast

Contras: Not clear the rules and the price to access to now resort, it seems like the staff is doing you a favor

Prós: O café da manhã não tinha muitas opções, mas o que foi oferecido era muito bem feito. As acomodações são muito boas. A cama e o chuveiro são ótimos!

Prós: Internet free wifi

Prós: This hotel has a good location in Punta Cana. Nearby you can find a shopping center with a big supermarket, restaurants and small shops. My room was very clean, big and well equipped. The bed was big and comfortable. The staff at the reception is friendly. The breakfast selection is huge and has a good quality. The WiFi connection in the hotel is fast and stable. I would stay there again!

Contras: To the beach you need to walk 10-15 minutes, as the hotel is located a bit further away from the water (therefore it is quiet at night). The floors to the rooms are dark and could need more light.

Prós: The hotel was nearby the beach and it offered a day-pass at Now Larimar (next-door all inclusive hotel with direct beach access). The service level of the NH Punta Cana and the Now Larimar was superb!! Very friendly and helpful staff on both hotels (everybody was greeting you with a sincere smile). Food at the Now Larimar was very good and diverse and the cooks were very accommodating to the guests needs - always smiling no matter the crazy demands :).

Prós: Good hotel with free parking space. Very clean and spacious rooms and great shower, very comfortable bed and good breakfast buffet. You get day access to the now Larimar Beach Hotel which is very convenient. Staff is great and very well trained. In particular Alexander.

Prós: Easy check-in, easily arranged transport from airport to hotel, room was clean, staff friendly

Contras: hallway outside quite loud at night (echo from all stone floor and walls)