hotéis em Punta Cana

Prós: All

Contras: Bed of the rooms hard no enough pillow

Prós: Fantasia resort is really a Fantasia :-) There you have everything what you need for an unforgettable holiday! Beautiful resort, beautiful beach, beautiful pool, nice restaurants, good food, a la carte restaurants included in all-inclusive, good cocktails (!, not very usual in all inclusive resorts), very friendly staff, always smiling, nice water park for children, very nice shows in the evening (specially the Michael Jackson show), perfect service with the electric train driving you everywhere, one restaurant for lunch also situated directly on the beach, very good drinks served on your sunbed on the beach, when you call the reception to ask something (or ask something through a perfect application installed on your mobile phone on your arrival) in few moments is somebody in your room to bring what you asked. With this very usefull application you can have every day on your mobile phone all information you need, daily program of activities, book your table for the dinner in a-la-carte restaurants... I can write more and more, etc., etc ... but in few words: there you have everything what you need for an unforgettable holiday! Thank you Fantasia Bahia Principe, we hope we'll be back!!!

Contras: Just a little complaint about the kids club ... It is very nice and very good equipped, but the staff there is not so perfect as all other staff. They are also ok, nothing so bad to say, but not so friendly as everywhere in the resort. Specially because their job is working with children, you expect they will be very friendy specially with children, but the staff everywhere is more friendly with children than the staff in kids club. They also don't do to much activities with the children and don't accept children under 4 years. But this is also not so big problem, because there are many, many nice things for children as waterpark, play grounds, activities in the pool, etc ...!

Prós: For the kids is basically a dream come true. The castle is amazing and all the kids activity and different places they can go is a plus. We highly recommend de hotel for a family vacation.

Contras: The artificial drink is really bad. I think the hotel is killing the full enjoyment by serving such a bad cuality drink. It was horrible. We paid a high amount of money trying to find a good cuality resort.

Prós: Friendly staff. Very professional managers. Delsislava assisted us with lost and found

Contras: Luxury

Prós: The kidneys of all the employees

Contras: They need to work a bit more in keeping certain areas more clean

Prós: Service is impeccable. This is a truly unique property. Secluded, private and set up perfectly. I never come back to same place on vacation in general....this is my third time with no regrets.

Contras: Meals are expensive and high taxes.

Prós: The staff was incredibly friendly and the VIP service through customs was the best thing ever. We were on the beach 15 minutes after de-boarding the plane. The villas are gorgeous and little details throughout the property like the orchids everywhere are such nice extras. Having access to a golf cart and bikes was key! We loved exploring the entire property, especially the Ojos Indigenas ecological reserve. The sunrises are gorgeous every morning and my husband loved all the great golf nearby!

Contras: The food is not five star food but it's still pretty good. Also, the beaches are great but the white cages out in the ocean to keep the seaweed out do ruin the vista just slightly. But much better than having seaweed on the beach!

Prós: The room was beautiful and very comfortable~we had separate his & her bathrooms which was a real treat! The staff were super attentive and the VIP airport service was second to none. Emmanuel was a fabulous host and brought a big smile to my face each morning at the incredible breakfast buffet at Bamboo! We will definitely return!

Contras: There was nothing not to like!

Contras: Lots of seaweed on the beach. It's a big problem

Prós: We loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around. We will definitely return. Thank you Tortuga bay for everything.

Prós: The villa we stayed in was big and nice with a beautiful patio facing the beach. The staff was very friendly, memorizing our names on the first day. The private beach was great adn not crowded.

Contras: The beach once you got into the water was full of rocks - you need surf shoes. Water is very cloudy. Punta Cana in general is very windy. Not alot of good food options.

Prós: The staff at Tortuga Bay was excellent.The problem was with the beach which was in the middle of a sea weed invasion.Although the staff made heroic attempts to clean the beach the problem was at that time over whelming.I intend to return to Tortuga bay but would appreciate a discount on the price if there are problems with the facility.

Contras: Beach conditions

Prós: Amenities were great and overall staff was really friendly

Contras: Food was average and restaurant service was poor

Prós: Serviço, limpeza , atendimento.

Contras: Nada

Prós: The level of service was fantastic, from start to the end. Everyone was super nice, and taking care of us at every second - from the chaffeur to the restaurant, to the villa manager to the reception or the beach assistance. The room was really large with nice colonial furniture, two large balconies, and large marble bathroom. We ate at the restaurant Bamboo few times for lunch and once for dinner - food was great as well as the service Overall a fantastic experience and would seriously recommend Tortuga Bay to anyone!

Contras: only the beach, despite not being the worst season and the constant effort of cleaniness, had some algae, but was manageable

Prós: The resort was amazing!! Everything from the service, room and beach were top notch. Can't wait to go back.

Prós: Nada

Contras: Internet de alta velocidade muito lenta, sistema domotic poderia ser altamente melhorados.

Prós: Our luxury suite was amazing had our own private pool and golf buggy to get around in. The Acqua di Parma toilettes were a lovely touch in the bathroom and outside shower. The staff were amazing and very helpful. Carlos and Abi really went above an beyond to make us feel at home. The golf course was absolutely beautiful. The food in the Peruvian / Japanese restaurant was on par with roka an Zuma. The beach restaurants settings were breathe taking.

Contras: We went in the low season so it was a little quiet for a young couple. But I was told this was due to the time of year an it is busier in the high season. Some of the staff found it hard to understand our English so some food orders got messed up. Service was slightly slow some times whilst ordering drinks on the beach. Even so we will still be returning in January :)

Prós: Nice location and beach

Contras: 1300$ a night but broken toilet, broken fridge, Jacuzzi not working, only 5min of hot water. We complained but they did nothing. they are just here to take your money. And after the check out was done and we already left they took 150$ more without explanation.

Prós: The pool and beach area

Contras: Furniture at the room and village lobby

Prós: Beautiful location and facility, friendly and attentive staff, great food

Contras: If you're going to have a high end television in the room please provide high definition service

Prós: How quiet and peaceful it was for a relaxing getaway

Prós: Toda a equipe é muito prestativa. Tive mais contato com a Samira a qual tenho que agradecer por todo o esforço para resolver um pequeno incidente com o chuveiro. Mas desde o motorista que nos transportou desde e para o aeroporto, até os que trabalham nos restaurantes, foram super educados e excederam nossas expectativas.

Contras: Infelizmente, devido à época do ano, a praia do hotel estava cheia de algas, o que fez com que não pudéssemos aproveitar a praia. O hotel fazia de tudo para removê-las, mas a natureza foi mais forte. O bom é que o hotel é cheio de piscinas.

Prós: A equipe do clube infantil era agradável.

Contras: A praia não era tão boa, com muitas algas às vezes. A equipe da recepção foi muito rude e no geral não foi agradável. A comida era aceitável, mas não vale o preço.

Prós: Good service and quality drinks. The hotel is very nice.

Prós: The stay was excellent.

Contras: The transportation of pick up and drop off was bad . We confirmed it but didn’t come.

Prós: bom serviço, boa variedade de bebidas e comidas disponíveis, velocidade no atendimento.

Contras: nada em especifico, o hotel ainda tem quartos que estão em reforma, mas tudo deve se regularizar em breve. casualmente ficamos num dos quartos novos, excelente estrutura de qualquer maneira.

Prós: Great friendly staff. I had an amazing room at the beach front. Food was always good except that I think there is „less“ quality in the middle of the week. Beach is really nice. I did not try the pool area but it looked fun especially for kids.

Contras: There was no „fun“ area with billiard or something similar

Prós: Facilities are great.

Contras: Worse service I have ever had. Everybody in the reception works in a bad mood and they just don´t care if you are having a good stay or not. I had 30 guest in the hotel for my wedding and they treat us as badly as they could. Terrible. Only the bartender by the pool were nice.

Prós: I liked everything. The service, the staff, it was all well.

Prós: Staff

Contras: Food bad

Prós: Upon arriving we were welcomed by the staff in an extremely friendly manner. We arrived earlier than check in and wanted to do an excursion while we waited. The staff directed us to a representative and secured our luggage until we returned. The food was out of this world amd the buffet had an amazing selection. Our room was spotless and at the perfect temperature. Any questions we had were answered right away, and all of our needs were taken care of in a very expedient manner. Would absolutely recommend this resort and will he visiting again when we have the opportunity.

Contras: Nothing at all

Prós: 3rd time here and I love it.

Contras: Little old school can use a revamp

Prós: Villa room size is very big with a beautiful layout that allows the sun to wake you up in your excessively big, very comfortable bed. Restaurant dinners were nice and service was Tom notch. Three honourable mentions here : Jose Espinal our concierge was extremely friendly and looked after us that we have all the activities we need and all evening dinners booked; he just made the whole stay wonderful. Two other staff that impressed us with both their English and good conversations and friendship are Alex and Santo at the Pool Bar. Amazing people with good banter and good secret recipe cocktail recipes - for the whole duration of our stay we always ended the days at the pool bar because of this, before retreating to our rooms to get ready for dinner. If you want a cocktail you never tried before ask Alex for the Alex special.

Contras: We had a bad start of our stay when we were stopped at the gate by the security as we drive to the resort and kept there for more or less 5 minutes for checks phone calls to reception etc, even though I showed the security guard my booking.com reservation on my phone - it felt more like a maximum security prison than a 5 star resort. This was raised with customer relations and handled very professionally and am happy how swiftly they tried to make things right.

Prós: Da localização e do conforte

Prós: The food was excellent the stuff very polite and helpfull - they enjoy their work.

Contras: US teenagers very drunk and loud...

Prós: Praia, comida, licor, shows, equipe

Contras: A vista do quarto

Prós: A nossa estadia no Magestic Elegance foi verdadeiramente inesquecível. A equipe foi extremamente simpática e prestativa. O serviço para os membros do clube elegância foi incrível. Nós não poderia ter apreciado mais a nossa lua de mel!

Prós: O povo é excelente

Prós: A equipe foi de primeira. Desde o momento em que chegamos até a nossa saída, os funcionários trabalhadores e educados estavam sempre lá para nos ajudar. As instalações eram limpas e bem cuidadas. Havia um amplo espaço para encontrar um lugar para sentar.

Contras: O almoço tinha gosto de comida de cantina, enchia a barriga mas não era muito saboroso. (Não foi o caso no jantar, os restaurantes eram incríveis.)

Prós: Restaurantes muito bons, principalmente café da manhã. Piscinas muito boas. Equipe de garçons e faxineiras muito simpáticos. Um cassino dentro do hotel, convida para a diversão. Quarto muito bom também.

Contras: Deveria ter mais um "bar molhado" devido a extensão da piscina ser muito grande. Atendimento de bar na praia, esse sim, muito ruim. Apenas uma pessoa para atender muita gente. E colocaram a pessoa mais lente da equipe de garçons para atender. Culpa de quem colocou ela lá.

Prós: They cleaned the property daily during appropriate hours, not too early or late. It was very modern, beautiful and peaceful. The staff was amazing! They were so helpful, polite, greeted you every time they walked past you and super accommodating. The food was great, we felt 100% safe at all times and the beach was so clean. We can’t wait to go back!

Contras: N/A

Prós: Everything was perfect. The Hotel is wonderful and if you want to relax like a king, go! Choose the Elegance Club. Special thanks to Orlando. And Maxima, Angelina e Juana for the best pool bar, number 4.

Contras: Don’t forget the tip :)

Prós: I deeply grateful to Catalina - (From Palma de Majorca) for her excellent care and attention to details. She is a professional like no other. Thanks to Catalina we will be back to Majestic. This place is amazing!!! Also, special thanks to José, from see and sea restaurant. Wonderful Chef.

Contras: Nothing. Everything went perfect.

Contras: The food wasn’t that great

Prós: Pros I loved staying at Majestic Elegance. It exceeded my expectations. - The beautiful plants and flowers around the resort were nice to see. - The customer service was excellent! Everyone greeted you with a smile and an Hola! and they offered to help with any question or concern. - The entertainment was great. I specifically enjoyed the Michael Jackson presentation. Thought it was fun to watch. - I loved the 24 hour room service. My husband and I used it a few times when we didn't feel like going to the buffet or restaurants. - The food wasn't that great but at the buffet we did enjoy a few dishes such as the pizza, fries, lasagna, the fruit, salad. That's pretty much what I ate because everything else didn't taste good. - We loved the steak house restaurant. The food was a lot better than the buffet food. - We enjoyed the pools. They're very big and wasn't crowded. My husband loved the swim up bar. - We loved getting up early in the morning to take a walk on the beach. The view was beautiful and the sounds of the waves were peaceful and serene.

Contras: Cons - We didn't have hot water to shower with for three nights. The water was luke warm. After the three nights, the water was hot for the rest of our stay. - We didn't have cable TV for three nights either. I guess it was due to the rain but we didn't care that it was off because we stayed out of the room most of the time. - The internet was slow. - My husband wanted more liquor brands at the bar. He didn't drink most of the brands that were there and he wanted more choices to choose from. - The food was pretty bad. Only a few dishes were good but overall it wasn't satisfying.

Prós: Everything from the moment we arrived until we left everything was perfect. Every one so friendly don’t believe the negative media this place is super clean and always attentive to your needs. They have everything named brand liquor to their liquor. The food is alright it not the best but it not bad there are lots of options. The resort is huge, elegance club is a nice little extra our butler Dario was the sweetest and always there to answer your questions. The attention given while at the pool or beach was impeccable. The bartender victor at the beach is great and Virginia the waitress is so nice and sweet. Would recommend going here and will plan on returning !!

Contras: Nothing

Prós: Muita diversão. Ambiente familiar. Tinha tudo o que precisava : alimentação, compras, diversão. Sem precisar sair!! E pessoas agradáveis para conhecer. E o pessoal do hotel muito divertido , e prestativo

Contras: Acredito que por ser All inclusive, os restaurantes poderiam ficar aberto até pelo menos as 23h. Como a praia, e a piscina são maravilhosas, ficamos muito tempo desfrutando! Então, demoramos mais para nos arrumar e chegar antes das 22h! Gera uma certa tensão!

Prós: Beautiful grounds that are relatively easy to navigate. If you’re thinking of booking as adults make sure you go Elegance Club, it was really the piece that pushed the trip over the top. Our butler was always available, booked our dinner reservations, got us late check out and was just available via text for questions.

Contras: The spa is a bit of a walk and you end up passing through what appears to be an employee area. Unfortunately our shower did not have hot water, tried to get our butler to look into it which no fix, our trip was quick so we just dealt with it, but that was not ideal.

Prós: This was our 9th visit to ME and our last visit was 10/17. Many updates to dining buffet area and cleanliness. We especially liked seeing the serving stations with freshly cooked food by attendant. The food and menus were well above average. The cave ire was a nice touch at the private check in with champagne and appetizers. Our butler was new and that was okay since we knew the place and Juan Fernado did anything we asked he delivered. Was surprised that there were new machines and modern.

Contras: Casino was not good to me, and only 1 visit I made money on slots. Was surprised that there were new machines and modern.

Prós: Nice beach

Contras: The resort was okay but nothing over the top. Probably a fine hotel for the area but generally a bit noisy, food was okay but not great. Some facilities are a bit run down e.g. the gym.

Prós: Overall, the food and drinks were good. Hibachi and French restaurants were the best.

Contras: The overall safety was a slight issue due to all the negative press recently, but the staff was friendly.

Prós: As pessoas são simpáticas e o serviço é excelente!

Prós: Ótimo serviço ao cliente

Contras: Um pouco demasiado americanizado

Prós: The room we stayed has odor and the bathroom has a stain on the wall. We ask the hotel manager to switch the room which we did.The ppl are very nice but the check time takes forever.

Prós: After a disastrous check-in, the manager did his best to get us back on track. The gym is nice.

Contras: Worst welcoming ever. First room had 2 single bed (for newly weds!) and was over the animation so very noisy. The second room proposed had guests already in. The bell boy had to go back for the right keys for the third and last room, big but grimmy. 30% of the staff is lovely but the rest is not happy and you feel it. 30% are just awful and do not care at all about the service they provide. Reception was constantly busy with unhappy customers, some furious and complaining loudly to the worst staff you can imagine. The food is definitively not 5 stars... 3 at most, even in theme restaurants. We booked Esmeralda when it was adult only but it was not anymore when we arrived. The beach is not the best in Punta cana and the pool is busy with kids and invisible swimmers on sun loungers. If you consider this resort, I strongly recommend Ambar (for adults only) much nicer, calmer and with a staff much more welcoming.

Contras: Staff in bungalow was VERY lourd in the morning, yelling from one end of the bungalow to the other (room 67210). I heard other guests in the same bungalow complain about it too. Staff in general was not friendly at all. Drinks at the pool, beach were low quality.

Prós: Café da manhã sensacional. Perto da praia! Boa localização! Boa receptividade dos empregados do hotel! Praia legal, mas tem muitas algas. Não sou alérgico e fiquei até com alergia!

Contras: Chuveiro ruim, fraco. Cama ruim, travesseiros desconfortáveis. O hotel tem MUITO, MAS MUITO PERNILONGO. Mesmo passando repelente e eles esborrifando remédio a noite, incomoda. Quando reservei, disse que era lua de mel. No momento do check in tb! Nos mandaram para um quarto que já estava ocupado (?) e um recepcionista que viu e nos disse que era pra esperar, sendo que já estávamos na porta do quarto, pois aquele quarto estava ocupado. Esperamos por quase 1 hora no corredor dos quartos até nos colocarem em outro quarto. Mesmo avisando de novo sobre a lua de mel, não fomos agradados em nada. O WIFI É PÉSSIMO. Toda hora caia, sem contar que ficamos uns 2 dias praticamente SEM SINAL NENHUM. Limpeza dos quartos deixou muito a desejar. Todos os dias as camareiras esqueciam de fazer algo, sem contar que se vc olhasse embaixo da cama, dava até desespero, de tão sujo...

Prós: The beach was beautiful. The grounds were well maintained and the pools were also nice.

Contras: Disorganized check in. Was shuffled 3 times to other hotels in the complex before coming back to the original booked place. Our room had no working telephone for 3 days despite repeated requests to have it fixed. TV remote was also broken. We both got sick eating the food at the buffet. It seems they leave the food out for long periods of time and the same dishes show up for the dinner that were served at lunch. Other restaurants on the property were all difficult to book reservations despite them being more than half empty every time we went to any of the restaurants. Very loud open hallways that echoed everyone's voices and footsteps. Outdoor entertainment stage is very close to rooms and played very loud music every night until 11:00 . Entertainment was of poor quality only slightly better than high school plays. Hard to communicate with the staff. Most all spoke Spanish with limited English. We left our vacation early and won't be back.

Prós: Grande variedade de comida e de ótima qualidade!

Prós: The location of the hotel is very good, the beach, as usual at the Punta Cana, white sand, enough beach chairs and umbrellas are available, the staff is mostly very friendly with a few exceptions, the beach is practically constantly cleaned by the staff the seagrass

Contras: There are a lot of things that were not appropriate due to the price, the Hotel itself is very much in the years, the furniture in the rooms and restaurants, the strange smells everywhere. What was worst, though, was the food. Whether in one of the 2 main restaurants or in the specialty restaurants, the food was really poor. The biggest problem was that the food was not really warm. At the end of the holiday I only ate rice with sauce. A good thing was the alcoholic drinks, which you get almost everywhere. even foreign alcohol, like bombay gin, got you served on the beach. 2 years ago we were already here in the same resort, at that time everything was good. Food was excellent. It was incomprehensible how the quality of the food can decrease in such a short time.

Prós: Good food and not crowded

Contras: No shows, no entertainment

Prós: Os funcionários são super amáveis e cordiais, o que tornou a nossa estadia ainda mais tranquila.

Contras: Staff speak very little English. Do not understand the concept of vegetarianism.

Prós: Estrutura do Hotel

Contras: De não servirem lanches na piscina e praia todo tempo.

Prós: The service was excellent, the food was very good and varied, and the Christmas dinner was particularly extraordinary!!! All the staff is very friendly and committed to personalized service, and despite the crowds the organization is very efficient. The special events were also very enjoyable.

Contras: The rooms at Esmeralda could use a little refurbishment, since there are almost no power outlets and the door is not very soundproof (I could constantly hear the people in the hall). The nightclub (which is shared with the other hotels in the complex) is not very good, the music selection is not smooth and the decor is pretty outdated.

Prós: A piscina, a proximidade com o mar, serviço da equipe foi impecável (muito foco no atendimento ao cliente).

Contras: os insetos à noite

Prós: Localização

Prós: Comida excelente! Atendimento muito bom!

Prós: It was beautiful, clean, and had a friendly staff.

Contras: There was not enough to do in the evenings

Prós: The whole property is clean, but one of the elevators did not work well

Contras: A lot of staff but very poor attention. Although all the property is clean except restaurants. One of the elevators did not work well

Contras: Only stayed one night. Blocked money did not return 4 weeks. Accounting is not responsible for letters

Prós: The hotel was very clean and modern. The staff was well-trained, friendly and helpful. Would definitely stay again and recommend to others.

Contras: Wifi should be provided at no cost and hassle-free for all guests. Another smoking area could be added closer to the beach.

Prós: Friendly staff

Contras: The bugs in hallway,,, even though I know we were in a tropical location,,, the restaurants in hotel charged $3 for water and the same water in the room was free..

Prós: The ocean view room. cleanliness and location.

Prós: Good "housekeeping".

Contras: Our welcome message was a warning telling us that our reservation could be cancelled anytime and room taken away. It was emphasized and repeated and we were treated like trash at check-in. We do not enjoy such treatment.

Prós: Location

Contras: Some of the staff, specially when I was checking in he told me the hotel was fully booked when I have my reservation from the day before

Prós: Beautiful grounds, beautiful beach, big pool, convenient to airport, nice ocean views

Contras: Marble halls and floors look great, but guests voices late at night echoed in the halls even from far away, and we could hear people walking around in high heels above us at all hours of the night

Prós: Rooms are big with a lot of space. We had a rolling extra bed for my son and no charge. Very accomodating staffs. Beds are soft and fluffy. Cool ventilation and proper lightings that can be adjusted. Very nice place to family with kids. The back patio was accesible to pool , restaurant and beach at the ground floor. Love it!!!

Contras: Wish it had more selection of dominican food on the menu like rice , empanadas and etc. Menu’s are still american food or all pastries and bread. People travelling to Dominican Republic should experience the best taste the country can offer and serve. And wish it had more acitivities like live bands or entertainers at least for the weekend. A little night life for everybody.

Prós: The view from our room, looking out onto the ocean was superb.

Prós: A estrutura do hotel é ótima e o atendimento da equipe é impressionante, todos sempre dispostos a ajudar e tornar a experiência ainda melhor. Ficamos na área para maiores de 18 anos e foi perfeito para descansar. Os restaurantes são ótimos (principalmente o Seaside, de frutos do mar, onde tivemos um atendimento nota 10 do Gregory e sua equipe, e a Steakhouse, com ótima comida, foram meus restaurantes favoritos, ambos não é necessário fazer reserva). No bar de piscina (ficamos na área para maiores de 18 anos) fomos atendidos pelo William, melhor serviço de bar que tivemos no hotel. Na praia, fomos atendidos com nossas bebidas com primazia pelo Jeremias. Na Coco club (boate do hotel) o Angel, responsável pelo banheiro é um show à parte. Nosso Butler, Eli, estava sempre disposto a tirar dúvidas e ajudar com tudo o que fosse possível. Solicitamos com dois dias de antecipação um late checkout devido ao horário do nosso voo, e conseguimos devido à disponibilidade no dia. Além disso, após o checkout pudemos continuar utilizando toda a estrutura all inclusive do hotel. A pessoa que cuidava da arrumação do nosso quarto (quarto 7207, período de 24/06/19 a 03/07/19), que acabei não descobrindo o nome, foi extremamente atenciosa e sempre deixava uma “escultura” com flores no nosso quarto. Na saída e em um upgrade de quarto que nos fizeram para as últimas três noites de estadia, fomos muito bem atendidos pelo Frank, pra fechar a estadia com chave de ouro. Em todos os locais do hotel o atendimento pelas pessoas é ótimo, percebe-se o esforço de treinamento empregado na equipe, parabéns aos responsáveis.

Contras: Não tenho absolutamente nada a reclamar desse hotel.

Prós: Our bartender was the best. He gave us a real taste of Dominican Republic

Prós: Não volto mais !!!

Contras: Dos atendentes no check-in, dificultam os diálogos para se beneficiarem. No meu pagamento pediram o meu cartão de crédito e meu PIN e debitaram a mais 130 dólares.

Prós: Great Staff, location, facilities, food. Isaías, (mayordomo), did great. Help us a lot.

Prós: Everything was great! The service was the best!

Contras: There were roaches in the room!

Prós: Clean and green. The pools were pristine and well kept. The restaurants were clean.

Contras: They need to have more washcloths. There seem to be a shortage and I was left without for a few days.

Prós: The property was beautiful. The rooms are spacious and it was everything I expected.

Contras: There wasnt anything that I didnt like. The resort, the rooms and the staff was excellent. I highly recommend Mirage Majestic for an all inclusive get away!!!!!

Prós: The staff at the restaurants were amazing. Very pleasant and attentive. They were always happy and in a good mood. They were always happy to see us and made sure we felt welcomed. The food was good, but inconsistent. It depended on who your cook was for that day. The beds were comfortable and our suite was clean. The daily entertainment was nice. From the 5 nights, 3 of the shows were amazing: Rock, Carnival, and Michael Jackson. They had activities by the pool, which was entertaining to see. Breakfast was amazing every morning, the Seaside restaurant never disappointed, and Kabuki Japanese restaurant was very good.

Contras: For a hotel that is only 3 years old, it was run down. There was mold on one of our bathrooms, cracks in the hallway ceiling and floors, and tiles by the pool lifted. The room service was terrible. They often got the order wrong, did not have beverages, and took forever. Each room has a room service cabinet were you put your dirty dishes and food that wasn't eaten and the food often stayed there for more than 24 hours. The bar service by the pool was not great. Often we had to ask the bartender to add more alcohol to drinks because they were weak. There were not a lot of servers roaming the pool area, so we had to go to the swim up bar or walk to the outside bar for service. There was no poolside grill or restaurant so we had to leave the area for lunch. The pool closes daily at 6pm. The food quality was inconsistent. For example, the first night we ate at the steak house it was amazing, service was great, and our overall experience was very pleasant. We revisited the steak house 3 nights later and everyones steaks were burned, it took over 20 minutes just to get water, and a dinner the should have been no more than 1 hour took 2 hours and 15 minutes. I chose this hotel based on reviews but I was very disappointed. Not at all what was described in other reviews.

Prós: The staff is the most impressive part of this resort. Every single person we interacted with was friendly and polite. I can’t say enough about the staff at this resort

Contras: I have nothing negative to say about this place.

Prós: Great breakfast selection at the buffet and I loved the fresh juice selections at the buffet breakfast also I like that you played a lot of Dominican music and I loved Dominican night also the beach is beautiful with no rocks but if you swim out 40 yards there is a reef where you can see many fish

Contras: Loved everything

Prós: Fantastic hotel, great staff, i highly recommend this hotel if you want a nice, peaceful romantic holiday also it looked great for family’s. By far my best hotel in punta Cana. They staff could not do more for you and it was my birthday I came back to my room all decorated with cake and balloons it was an amazing experience I would come again!!

Prós: It was amazing! The service was exceptional! Johnny, Jorge and Alfonzo went above and beyond to assure our entire family was consistently comfortable and taken care off. Thank you Majestic Team!!!

Prós: Bom valor e adequados nossos propósitos perfeitamente

Prós: Funcionários simpáticos. Bom serviço

Contras: N/A

Prós: It is easy and conveniente for work, not a vacation place to stay.

Contras: it is very basic

Prós: We had to stay there very last minute due to a delayed flight. Nonetheless, we had a very short and good time. Beds were super comfy, room very clean and the staff making you happy. If you need to spend one night close to the airport, I suggest you to go there :). Also, there is a free shuttle to go to the airport and the breakfast is good.

Contras: A little bit too pricey.

Prós: Breakfast was excellent. Staff was friendly and speaks both English and Spanish. Location was great and they offer a free shuttle to the airport as well as the beach. Within walking distance of restaurants and shops.

Contras: Nothing. Everything was good.

Prós: Accommodations were great, front desk workers were friendly and hospitable, restaurant workers provided great service.

Contras: Not applicable.

Prós: Very clean, comfortable

Contras: Small place

Prós: All the staff is very polite, caring. The facilities are very clean ane comfortable.

Contras: There aren't night time activities within the hotel.

Prós: The staff is always very pleasant and willing to assist and the food is great.

Prós: Muito bom o café e a localização maravilhosa

Contras: Tudo perfeito

Prós: Great for a lay over night

Contras: Not a great value for money.

Prós: Perfect location mall acctiss the street

Prós: The workers were fabulous. Steven at the front desk was very professional and extremely helpful. The staff at the bar and restaurant, love their service

Contras: It wasn’t all inclusive

Prós: Proximity to airport, mall, Hard Rock Cafe

Prós: É um hotel pequeno mas com tudo o que você precisa. O café da manhã era bom.

Prós: A equipe foi amigável

Contras: O chuveiro não estava funcionando ok. A internet, não houve trabalho no quarto

Prós: Just love it

Contras: Parking area

Prós: In general it’s a good choice

Contras: They offer a shuttle to airport and doesnt have one.

Prós: Café da manhã bom, os quartos são espaçosos e a piscina é muito boa.

Contras: Localização, um pouco longe dos principais pontos turísticos.

Prós: the breakfast was pretty good, the service at breakfast was very good, friendly staff fast workers, good people to help

Prós: The people are really lovely and helpful. The breakfast was gorgeous!! The girl is very comfortable

Contras: There was a bad smell in the room. Not all staff speak English but that's common in all Punta Cana.

Prós: The venue is beautiful! We got our monies worth. We got a lot for the price. The pool and side bar are great! Free Breakfast in the morning was the best. We got downstairs late for breakfast and they kept it open for ny daughter and me to get breakfast before they took it away. Drinks and food pool side where Awesome!

Contras: I didnt like that I could not stay longer. We were only there 1 night and we didnt get a chance to take advantage of the beautiful amenities.

Prós: Café da manha maravilhoso, quarto super confortável, equipe do hotel super solícita, porém o caminho para chegar ao hotel da um pouco de medo.

Contras: Tudo estava ótimo

Prós: Whala! Urban is a good place to stay if you do not plan on being in the room all day. If you would like more of a resort feeling, you can check out its sister hotel Whala! Bavaro. We spent most of our time out doing activities so the location didn't bother us, and we had access to the private beach at Whala! Bavaro (as well as a shuttle that transported us there) FOR FREE! This hotel is also a 5 minute drive away from Imagine Night club. The hotel and rooms were modern and spacious, and very clean.

Prós: Cost was not too much. Breakfast was included, food was fresh and tasty. The hotel has the room-service.

Contras: The room had a strong smell of bleach, the bed was not fresh. The neighboring room was repaired and from there also smelled of paint. One day at 7.40 am a strong chair woke us up. When I went to see what was happening - I saw how a worker in the next room knocks tiles off the wall. The hotel is located near the road, it is why there is a lot of noise. The staff does not follow the silence in the mornings and evenings. The hotel is far from the beach. There is a shuttle service to the beach 2 times a day, you can use it for $ 35 a day. The price includes entrance to the beach, chaise longue and towel.

Prós: Great staff

Contras: Not much to do other than pool side bar

Prós: The attention were excellent and good service. The bed were clean and comfortable

Contras: Nothing

Prós: The room was large with a kitchen but no utensils.

Contras: The bed had broken and I mentioned it afew times but no one came to repair it. But it was fine.

Prós: As piscinas eram boas

Contras: O wi-fi (que eu comprei) era horrível. A comida e o serviço eram bons

Prós: Great property ! Excellent location and staff.

Prós: This was not worth the money i paid.

Prós: Excelente em todos os sentidos. Amei e com certeza voltarei a me hospedar!

Prós: My second stay. Beautiful quiet place.great staff, room, food. Tranquil beach near by. Perfect place to escape.

Prós: Beautiful property with very large spacious rooms and fully equipped kitchens.

Contras: I had booked three rooms and requested prior to arrival for them to be close together, especially since one room was for kids. They put us at three extremes of the property. All requests for change to have them even slightly closer were denied. Food was also just ok, nothing fantastic.

Prós: Tudo!!! Destaque para a alegria e amabilidade dos funcionários. Todos!!! Menção especial ao animador yan Carlos .

Contras: Sinalização dentro de Cap Cana para chegar ao hotel . O táxi ficou perdido , rodando , a procura do resort pq não tinha sinalização .

Prós: Exceptionally kind and dedicated personnel. Food far above average of "all included" resorts. Nice, large, comfortable room. Wonderful pools.

Contras: Main weakness is lack of straight access to beach --although they provide reliable shuttle service every hour to a lovely private beach (10 minutes away by shuttle).

Prós: Do quarto

Contras: Restaurantes

Prós: Nothing. Was a really bad experience.

Contras: My reservation was not located when I arrived at the Hotel. And I received a really bad treatment from all the reception staff and Manager, that were also kiding in my face after de bad situation. I lost my day, had to do a new reservation in other Hotel with higher cost, also paid 40 Dólares for a Taxi to change location and any of them offered me any help, neither a glass of water to be gentle. As a woman traveling more than 30 countries around the world; I have never received so bad treatment any time before in my life. I would never recommend this Hotel just because they don’t care of people.

Prós: Not a lot. It’s not a great location. Food was decent. Staff friendly.

Contras: We left early and came back to the cold north. That about sums up our experience

Prós: I loved everything about this hotel. Great, Great staff especially concierge ladies. Excellent food. Tranquil place to escape. Rooms are spacious and very clean. I felt like I was part of the family there.

Prós: Loved this place the staff turned into family so welcoming and beautiful place to be ! I went alone and felt safe

Contras: Some construction needs to be done in certain areas but they’re working on it

Prós: a very clean, comfortable alternative for all those who are not looking for an AI resort or are traveling for business. The rooms are very clean and nicely equipped with iron, spacious closet, coffee maker, desk and modern bathrooms. We didn't have breakfast nor did we use the 24h room service, but think this adds to the overall efficient service of the hotel.

Prós: Overall Service, food and facilities were excellent. I’ll recommend it 100%

Contras: That we didn’t stay long enough to enjoy more.

Prós: For us it was very important to have a quiet and clean room. And because we do business we needed a very good internet connection. Everything was perfect, it was quiet, clean and the internet was very fast.

Prós: Bed was comfortable. Room was generally good, but more fancy design than functional, e.g., not a lot of good places to unpack and store your clothes and toiletries. Temperature control is a little funky. Breakfast is great! Seating area outside the dining area is next to a busy street. It's lovely when it's quiet, but it isn't always peaceful, e.g., during the morning rush hour. (If you're in the all-inclusive hotel area all day, this probably isn't a problem. However, I was looking to be close to my room in the morning so it mattered a little bit to me.) The seating area outside includes breakfast tables and sofas. There were people smoking on the outside sofas on several occasions that drove us inside. To get to the beach and pool you need to wear a wrist band, which is a little annoying. At the pool (in the all-inclusive hotel area), there was usually a guest or two overdoing it with their all-included drinks. Not a big deal. Just move to another spot. At the beach, a couple of times there were cigar smokers. Apparently, cigars are big thing in DR. Again you may need to move to another spot. A food truck area with outdoor seating is a 10 minute walk. We didn't try it. Maybe a dozen restaurants are a 15 minute walk in the same direction. The restaurants were generally good. The street to restaurants seems to be pretty safe, if a little on the dirty side. Littering apparently isn't frowned on in the DR. There is a small store across the street and a couple stores on the way to the restaurants. The hotel staff is friendly and helpful. Overall, I recommend NH Punta Cana.

Prós: O café da manhã não tinha muitas opções, mas o que foi oferecido era muito bem feito. As acomodações são muito boas. A cama e o chuveiro são ótimos!

Prós: hotel novo

Contras: restaurante para jantar bem ruim

Prós: It's safe and comfortable

Prós: Breakfast was good overall, I like it is a quiet place to stay. Bed confortable. Wifi works OK in the whole hotel. Staff very kind.

Contras: The breakfast restaurant was very cold for the A/C

Prós: Location and comfort

Contras: Nothing

Prós: Good hotel with free parking space. Very clean and spacious rooms and great shower, very comfortable bed and good breakfast buffet. You get day access to the now Larimar Beach Hotel which is very convenient. Staff is great and very well trained. In particular Alexander.

Prós: Every thing

Contras: Every thing was awesome

Prós: The

Contras: The shower. It got the whole room soaked.

Prós: Beautiful location. We stayed Royal Level which was worth the upgrade and highly recommend this. Our building (20) was very close to the beach, own private pool, fab little restaurant for RL customers so no queuing and great attentive waiters. Private beach area for RL with bar and 2 Jacuzzi which was always fab as again no queuing for drinks. No problem ever getting sun loungers either at beach or the pool no matter what time of day you went. Lots of shade too - either palm trees or man-made shades. Access to ALL amenities on the resort so always lots of places to go, eat and drink. Being RL there was no problem securing reservations at any of the specialty restaurants and as often as you liked. However, we didn't find there to be great and my 19 year old son did not want to wear long trousers!! We went to the RL restaurant for evening meals a lot and sat outside. The waiters get to know you quickly and always had bottle of wine for us to bring back to our room. The tennis courts were great for my children and no problem ever getting a court. They also loved the huge main pool and swim up bar. They also loved being able to eat and get drinks/ice cream whenever they wanted. The pizza bar was a fab idea too which opened from 6.30pm to very late. My boys often had dinner, looked at film on netflix and the went out to get a pizza about 11 o clock. The staff who cleaned the rooms were lovely. WE booked 2 adjacent rooms which were huge. Not exactly modern but the bathrooms was large and all rooms very clean. Lovely jacuzzi on the balcony of both rooms. Fresh towels every day, always had a smile on their faces and left the rooms spotless. We were able to change our beach towels whenever we wanted in the RL reception. A spectacular resort - great service, beautiful grounds, lovely people. We would definitely return and can recommend RL. Tip: Bring lots of $1, $5 and $10 dollars for tips. It is not expected but very much appreciated.

Contras: All guests can use the main buffet restaurant. We found it great for breakfast. As RL you can legitimately skip the long queue as there is a space available in the restaurant for RL customers. Others have to wait until seating becomes available so hence the queue. The food does get very repetitive and the sense of everyone rushing and bumping into each other would get tiresome - hence the RL restaurant is so lovely in that respect. My only suggestion is that more information is given to RL customers on exactly what they can avail of and do. We had to find everything for ourselves as our initial booking in was so fast you cant take in a lot of the information being given.

Contras: The staff is not so friendly on behalf 4 people. And the service is poor. But nice location.

Prós: Resort was fancier than i expected with amenities at hand, that made one's vacation stay stress-free. Our rooms were quiet, private and comfortable. Plenty of opportunities for enjoyment, multiple swimming pools, good food and cocktails as well as activities like dancing, music shows etc. We enjoyed a couple cocktails after dinner at the main bar by night. Pleasant, polite and friendly staff attending to your needs. The buffet for meals was also great experience, featuring variety of food and cuisines.

Contras: Was harangued by one staff member on the unit next to where i stayed for 2 days trying to sell me excursions I didn't want.It was very annoying - almost similar to catcalling. Getting reservations to restaurants was also a bore for they were all booked.

Prós: Staff was very friendly and the cleaning lady Angelina was very nice and keep my room clean at all time

Contras: The food was very poor in quality

Contras: That u have to pay for the wifi normally wifi come with the hotel that was the first time i had to pay for wifi

Prós: Nothing at all... Never will refer to nobody to this place.

Contras: Horrible services. Horrible staff Horrible in the check in and rooms... Nothing at all for the money. Should get half of atar

Prós: Facilities are great and people are super nice and friendly. Drinks are all around and you will be always entertained as there are different programs. There was a big storm and we had no internet but we asked for a compensation and they did give us. The beach and pools are great! Food is good.

Contras: Room service would never come or would come late and sometimes we had to ask for the basics as towels or beverages. The Internet connection is not good, it’s always disconnecting. Regarding lunch, sometimes drinks would come once we finished our food.

Prós: We loved how many different options for cuisines we had on the property. The short walk to the beach from our room was also a plus! The nightlife was also great because you had the option of going to the nightclub or enjoying a different show each night.

Contras: There was mention of a shuttle included with the package we selected and when we arrived we had to pay $60 for a roundtrip shuttle ($15 per person each way).

Prós: Beach was nice and water

Contras: Staff was very rude, not asking you if you want anything, mostly ignored and they did not had enough workers for that resort. No towels after thay clean your room, no clean sheets for a week , they tried to look like is cleaned but nothing was done .

Prós: the pool

Contras: the staff do not speak english, they r not helpful, the food sucks, entertainment sucks , nothing good about this resort.

Prós: Espaço, mobiliário, condicionamento do ar, casa de banho, roupas de cama mesa e banho.

Contras: Ausência de corrente de Segurança na porta de entrada do apto. Ausência do fecho interno na porta do banheiro.

Prós: Da localização do hotel, a praia eh ótima, as instalações são perfeitas, ambiente delicioso, espetáculos.

Contras: Apenas algumas coisas podem melhorar: tem funcionários não treinados e eles são muito inflexíveis. Muitas vezes os restaurantes ainda estão nos horários de ABERTO Mas eles já começam a retirar os alimentos, já não entregam mais os talheres, guardanapos.... enfim, achei eles muito inflexíveis.

Prós: I like the way the whole complex is not too big or small just right for me and my family

Contras: The air conditioner in my room didn't work properly and also the check in was too long

Prós: I liked the property scenery.

Contras: Every night we got bit by bugs in our bed and our room never got cleaned.

Prós: The bed was comfortable. There was plenty of lounging area

Contras: The employees could have been kinder. They could have been more organized. They could have given us accurate times for restaurants/stores opening. They could have honored the reservation we paid for. They could have stopped giving us the run around.

Prós: A localização do hotel é perfeita! De frente pro mar, em uma ótima parte da praia de Bávaro. Funcionários super atenciosos. As acomodações são mega confortáveis e espaçosas!! Houve um vazamento no banheiro do apartamento que minha mãe estava, mas que foi prontamente resolvido pela equipe do hotel, que trocou ela de apartamento imediatamente. O clubinho para crianças é incrível, nos divertimos muito lá. Sobre a comida, não esperava tanto por ser um resort all inclusive, porém superou demais as minhas expectativas. Comida deliciosa!!

Contras: Poderia ter mais opções de snacks durante os intervalos das refeições, principalmente no Kids Club e nas piscinas.

Prós: Overall this resort was excellent! The food was great and the location was very elegant with a wide variety of things to do. I've been to several resorts and this was one of my favorites! Highly recommend it.

Contras: The only negative was I reserved a room with a King bed and received a room with two standard beds. They we're willing to accommodate me by upgrading to another room but at a cost to me.

Prós: Huge and comfortable room, the installation, friendly and helpful staff, the food and drinks.

Contras: I have no complaints

Prós: Resort is beautiful and the beach is nice.

Contras: Food and drink quality could have been a bit better with this price! I had the Level upgrade and when checking in was given map and directions which pools etc i can use, still staff tried to rush me out of some of the level pools, went back to lobby to ask about it, they said i can use them, got rushed out AGAIN. Staff obliviously quite lost most of the time. They are happy to say yes yes to everything, even if its not true.

Prós: The Beach is beautiful

Contras: Limited Food options at lunch

Contras: Over 1 hour from one reception to the other to do the check in. Year end dinner was so poor. 50 minutes just to get a bottle of wine. Food was less than average

Prós: Just about everything except the quality of the restaurants.

Contras: The restaurants did not live up to expectations. None gave high quality meals. Most were bland and recipes were not very authentic.

Contras: Tive de pedir o serviço de lavandaria três vezes em dias diferentes porque ninguém aparecia!

Prós: I liked the instalations, the food, the staff, the beach, the transportation inside the complex, the drinks were pretty good including the wine.

Contras: I didnt like the fact that the hotel doesnt have a night entertainment or night club. At night it doesnt have any activity available other than the casino.

Prós: *Confort *Internet *Structure (pool, beach, restaurants) I stayed 6 days at Melia Caribe Beach with The Level status. The optional The Level was more expensive but it was very good as I travelled with my wife and 1 year old daughter. At the Level, you get bigger rooms, exclusive swimming pool and restaurant. But more importatly - golf card takes maximum 5 minutes to pick you up. If you not The Level, you will have to walk a lot or wait the transport. The room that we stayed was amazing at first look - kitchen, desk, huge bad, amazing bathtube. But we had trouble with the door (jammed and magnetic cards didn´t work properly, AC had a crazy termostate and it had the WORSE sofa I ever seated. Cleaning was EXCELLENT (best I ever experienced), but they need to be more organized. They asked me everyday what time I would like to have my room cleaned and they always went I completely different time. The golf car drivers were amazing . Carlos and Bolivar were very friendly and good workers. Restaurants we had different experiences: we had really good and friendly waiters, and some that should be at the service industry at all. But the worst were the bar attenders. they clearly just want to serve americans or canadians because of tips. I am sorry but at a all inclusive hotel, I don't want to walk around with my wallet. Also, it was necessary a menu of drinks. Food in general is good. Structure in general is fabulous - lots of restaurants, swimming pools, beach bar.

Contras: I wrote above, but here is again: *Bar Attenders (horrible staff) *Organization of bars (there are not many, few staff, no menu) *Rooms needs renovations fast

Prós: Beaches pretty - teams ran frequently

Contras: Unlimited water was not unlimited - difficult getting them to bring to room —- suppose to be unlimited but only in room WiFi awful after paying extra for it Food not great and no variety

Prós: The relaxing environment

Contras: Ac not cooling properly in the room

Prós: Única ponto positivo: há menu de coquetéis.

Contras: 1) o “all in” não é tudo incluso; 2) quarto com péssima iluminação; cheiro de mofo; controle remoto e frigobar não funcionavam; bacia sanitária com problemas; limitação para agendamento de jantares. Enfim, não recomendamos, pois a frustração foi grande.

Contras: solicitei dois alojamentos perto um do outro com antecedência visto sermos 5 pessoas,2 quartos, e não me foi facilitado

Prós: Confortável . Bom custo benefício. Boa área de piscinas.

Contras: Comida poderia ser melhor. Alguns funcionários eram extremamente atenciosos mas outros extremamente grosseiros. Vi 2 baratas andando pela hotel.

Prós: I loved the late night shows it provided like for instance the Michael Jackson show and Magic Show! I loved the multiple pool sites with bars. The hotel provided a lot of activities on site which is convenient for all visitors. The hotel also has multiple restaurants within the hotel only a reservation is needed.

Contras: I wished the hotel service would have notified me earlier about reservating the restaurants as soon as I got there since mainly all of them get booked quick. I was a bit disappointed with the room service since not once did they restock the refrigerator with drinks like they claim to do. Plus, there was one day in which they didn’t clean the room therefore, I got no towels for the following day and got stuck with wet towels everywhere.

Contras: The receptionist the communication is horrible

Prós: size of theroom

Contras: nothing

Prós: The beach was beautiful.

Contras: The staff was rude, the rooms smelled like body odor, the beds were hard, we could not even get the bottom of the barrel liquor most of the time because "they were out," you could not get unlimited bottles of water, they never delivered what they promised to your room, and it was hard to get reservations. There were a handful of people that were nice, but it was the worst vacation I have ever been on as far as the resort. We go on a big vacation one time a year and we could not have been more let down and frustrated that I spent our hard earned money there. I will tell everyone I know, including several friends that are travel agents to NOT send anyone there.

Prós: Pool and beach area were very well kept. Great service at the these areas. probably due to the tips we were expected to give.

Contras: Our towels were never changed. I had procure my own toilet paper. Our floors were never cleaned so we had to walk in sand the whole week.The quality of the sheets, towels pillows and bed spread were old and worn. TV went out. mini bar never restocked.

Prós:

Contras: Don't trust only pictures from hotel You will donate your blood for mosquito at lobby and garden all day You will find underdeveloped facilities in room

Prós: Good food, beach was nice, functional rooms

Contras: Dated property, needs to be cleaner, bugs including mosquitoes

Prós: O resort era simplesmente fantástico. Tudo sobre a nossa estadia foi perfeito. A comida era ótima e o mar era fabuloso e muito próximo. O resort era muito bonito e uito limpo. Mal posso esperar para voltar.

Prós: Staff was very kind. We only had one waitress who was a bit rude but overall all the other waiters were very friendly. Food was decently cooked.. it tasted better than it looked. Drinks were good as well.

Contras: In the main buffet by lobby there is a foul smell as soon as you walk in. We also noticed there was a water bug (giant roach) in the restroom by the buffet. The facility can do a better job a fumigating to avoid having roaches or bugs. We were allowed to make reservations for a dine experience but we lost a reservation because the restaurants were full.

Prós: Gostei do atendimento dos funcionários..das instalações do hotel

Contras: Não gostei do wi-fi ser liberado apenas no lobby do hotel

Prós: Beach, entertainment and restaurant and kidsclub staff,

Contras: It is not 5* hotel, check in/ payment process is a nightmare, concierge/ booking a restaurant was difficult, rooms were smelly, we had to extend our stay by 1 night and it was very difficult to organize because the reception uses a central reservation system located elsewhere, I ended up paying for this 1 night 30% more than for what I paid on the bookig.com. Not worth going to this hotel, for that price look around for better options

Prós: The staff

Contras: The hotel needs to be updated on some of the furniture. The grounds, facilities, and eating places were GREAT!

Prós: The service and the personal working was the best of my stay, very nice and happy people. Always helpful and happy to do their job. Everything was very well maintain specially the gardens.

Contras: The air conditioner of the buffet was not working properly.

Contras: Local para refeições sempre cheio, mesas não estavam prontas e atendentes insuficientes.

Prós: Food was excellent, and pool area...

Contras: Beach was dirty, my room was warm we asked for a fix never was done

Prós: Great location, great staff and lots of daily activities

Contras: Room lighting is very poor

Prós: Great breakfast everyday.

Contras: Room needed a coat of paint and ceiling in bathroom didnt look safe. These are only small things that could be done to improve room. Building work going on next to pool was a bit annoying.

Prós: attention was excellent,places,excursions, food,cleaning, expectacular.

Contras: No baby changing table on men’s bathroom and only on the lobby women’s bathroom has baby changing table. Restaurant’s bathroom needs baby’s changing tables. This was my concern.

Prós: Besides the slow check-in which almost took 2 hours, we are very satisfied with everything and will surely return. An unforgettable vacation to paradise!

Contras: The slow check-in, almost 2 hours seemed unprofessional

Contras: IVE COMPLAINED ABOUT THE FRIDGE IT WAS HOT AIR. I TRAVELED WITH MY BABY WHOM NEEDED COLD MILK AND HE ENDED UP SICK DUE TO DRINKING WARM MILK. VERY UNSATISFIED. IVE COMPLAIN

Prós: Everything else. Especially my beautiful wife

Contras: The place is huge. You need a bike to get around here.

Prós: I like everything about it the stay the staff the welcome you got the food as soon I walk in the lobby the welcome I got it’s unbelievable

Contras: The activity team Got Hector,Teobalda, Geraldo, Franklin, Indhy those team are the best the front desk if I was listen to bad reviews I won’t go there cause got couple bad reviews and I’m definitely going back there I love it and enjoy every single day

Prós: The vastness of this complex

Contras: The fact my wife couldn't sleep here after work because she's afraid of being robbed or worse and there's no available transportation for her at night so she had to stay at her own dormitory in majestic for the nights

Prós: My bed was comfortable and i had liquor in my room that was wonderful

Contras: I hardly known Spanish and most of the movies on thé tv was in Spanish that was bad for me

Prós: Some of the staff members are really nice and friendly. The room was pretty decent even if some thing are annoying. Food was also pretty decent. The hotel is clean except for the cockroaches accident but this can happen in a tropical country.

Contras: Mattress was too hard. Found 2 little cockroaches between 2 "clean" plates, Check in was at 3 but they gave us the room at 3h45 ; we had to make the line 2 TIMES !!! Key cards were not working, had to walk to the lobby with recent ankle surgery. Elizabeth was kind enough to give a free massage at the spa for the inconvenience, which was great.

Prós: The beach was great, the food was great, loved the karaoke bar and disco. The property is very clean and I love that they have the trolleys that take you around the very huge property.

Contras: Had a front desk situation some of the staff need real training on customer service. Stayed 4 days and my room was only cleaned once

Prós: É um custo benefício excelente. Superou minhas expectativas. Os restaurantes tem excelentes opções. Os funcionários são atenciosos e a infra estrutura do hotel é excelente. Tem muitas lojas e até um cassino. A animação noturna também é um ponto forte, de modo que você não ficará entediado a noite. Nosso voo era somente a noite, e com exceção do quarto, pudemos continuar desfrutando de tudo o que o hotel oferece até a hora da nossa partida, oferecem ducha e toalha para que você possa tomar um banho mesmo depois de haver feito o check in.

Contras: A praia tem muitas algas, mas isso não é culpa do hotel, que inclusive mobiliza um monte de funcionários para retira-las da areia. Também deveriam disponibilizar algum meio mais barato de levar ao aeroporto, pois USD 40 de taxi é bastante caro.

Prós: Besides of what I just mentioned the activities were nice, the service of the mayority of the staff was good, it was my mothers birthday and the hotel helped organizing a dinner with our family and friends that came with us.

Contras: I asked in advance for a ground floor room since I am pregnant and hace a toddler and we got a second floor bedrrom my husband spent the whole weekend going up and down the stairs with pur baby and his stroller.

Prós: I liked that we were close to the village (shopping, big stage for night entertainment, karaoke sports bar, casino, night club) the food was amazing, they had many options for everyone and wasn’t repetitive. Staff was very friendly. Shuttle bus was great even though a lot was in walking distance. 24hr beach restaurant was good if you missed out on dining hall hours. Always had shows and activities on the resort which was a plus because I didn’t book any excursions.

Contras: Pool and beach fill up fast. Make sure you go down early to claim your chairs.

Prós: I have to paid us $262 more to change to other hotel because the picture wasn't the reality.

Contras: The rooms to cheap and old. Horrible. I couldn't sleep there.

Prós: Praticamente tudo! O resort é maravilhoso! Os funcionários simpáticos e atenciosos, destaque para o Alfredo do Guest Service, para a Yessica do restaurante Buffet e o John do bar do lobby. Muito fácil para se deslocar dentro do resort para ir para os restaurantes e para a praia, os restaurantes temáticos são ótimos, com destaque para o mediterrâneo que superou expectativas. Tomar café da manhã no restaurante da praia foi a melhor decisão tomada. A praia de frente do complexo é de tirar o fôlego e as piscinas são maravilhosas. A comida é bem variada e gostosa, mesmo no buffet. Tem para todos os gostos. Para nós brasileiros é estranho o que servem no bar da praia, pois é hambúrguer e macarrão, mas eles são adaptados ao turismo americano, então temos que lembrar que não estamos no Brasil e não esperar comida que costumamos comer. Recomendo imensamente o hotel! Tem muitas atividades tanto na piscina quanto na praia, e o pessoal da recreação é muito divertido.

Contras: O booking processou o pagamento no crédito direto antes da viagem sem nos avisar. Pediram para incluir o cartao de crédito para apenas garantir a reserva, sendo que o pagamento poderia ser realizado na chegada ao hotel. Mas antes disso, o valor foi cobrado inesperadamente, nos obrigando a pagar 2 acomodações em apenas uma parcela, nos pegando de surpresa.

Prós: Was beautiful!

Prós: The pool was really good don’t advertise you have a hot tub and then for it not to work

Contras: That the hot tub was there but not working

Prós: Exactly 33 feet from the beach. walking distance to nearby shops & restaurants, both local and touristy. Freddy and his team were awesome - i'll definitely stay their again and I will be back very soon.

Prós: The accomodations were delightful. Very large living area and bedroom. 2 baths very nice overall. Pool; area right outside your door with various seating arrangements. The beach was just 100 yards away. I would highly recommend this property for anyone looking for intimate location in Punta Cana just 2 blocks from shopping, restaurants and bars. (many choices to choose from)

Contras: It was pretty windy when we were there in winter season but thats not the fault of the resort but it was very nice at the pool.

Prós: Very friendly and helpful staff. Nice room and good breakfast.

Contras: Could have been a little more clean in the room.

Prós: great customer service! so easy to walk the 2 minutes to the beach. beautiful property

Contras: the only thing i can complain about is that there was no salt/pepper in the kitchen but everything else was amazing

Prós: The staff was wonderful! Freddie is the best! Apartment spacious & clean with good air conditioning. The little pool is lovely.

Contras: There was a VERY large tax fee. The view from our balcony was not a good one. THIS PROPERTY IS NOT ON THE BEACH. It's close. No fault of the staff of course, but the beach was covered woth seaweed-- big trucks all day hauling it away which made the beach disagreeable.

Prós: I got an upgraded suite so it was worth it, but ig i gotten a normal appartment the history would have been different since their common pool for the complex is not the one shown in the pictures. The one in the pictures with the ocean view is the pool in the pent house suite which is super cool. The breakfast is good too.

Contras: Cleanliness i would give 90%, One of the air conditioner was liking and the staircase handle was loose. The service staff is real nice so it made it ok. Beach near by is not good, you have to walk a few minutes to get to a good place.

Prós: Breakfast was fantastic. Beautiful beach locale. Loved the beach and the apartment was spacious and nicely decorated!

Prós: staff was very accomadating make you feel comfortable

Contras: flood street mud all over look like a high crime area

Prós: Location and staff were very friendly and helpful

Contras: They didnt clean the room while I eas there.

Prós: A great place with awesome staff. Very, very close to the beach. Clean large rooms and showers. Preferred the Chateau Del Mar Villa over the swanky all inclusive we stayed in earlier in the week. The staff was so helpful and accommodating. Walking distance to restaurants that were recommended to us. The pool was refreshing with a bar and quiet music.

Contras: no issues

Prós: This was our third stay this year alone. We really enjoy the quiet and peacefulness we find here as opposed to the raucus party resorts which aren't for us anymore lol. The staff are extremely first rate and friendly. We've gotten kinda close in fact. The AC works great and is included, the cable is included, the wifi is included and works best down by the pool/office. They do have a small bar and restaurant. They provide shuttles to the closest beach and to shopping. Security is on point and doing the job. You could spend more to be on the beach and contend with those crowds but you don't have to. This is our go to place in Bavaro.

Contras: Still waiting for over easy eggs for my breakfast! LOL

Prós: Very clean and well maintained! The staff was incredibly friendly and nice! Breakfast was also good, although the dominican one was never available

Contras: Their idea of a king bed is 2 twin beds put together. The closet has a horrible smell all the time, and once day they forgot to put shower towels in our room, i went front desk to request them and never got them. Had to shower with my beach towels. Not ok.

Prós: My second stay. I love it here. The staff especially. Very friendly and helpful. I could live here year round. The property is nice. Well maintained and casual. Great pool also.

Contras: WiFi remains spotty and needs more strength. I would invest in better coverage.

Contras: Local com muitos gatos, inclusive saindo da cozinha do restaurante.

Prós: Recepção, transfer, instalações etc.

Prós: Rooms clean and customer service good. Accommodated my early check in as much as possible.

Contras: Cats running around begging every time you eat. Room has a stench that I could not understand but I travel with air freshener that helped with that issue. Only lukewarm bath water at best. No place for ice except front desk which they scoop out with their bare hands. Saw them work directly after doing that so can only assume they probably had been before I asked for ice too. Never saw them wash their hands.

Prós: The bed was extremely comfortable

Contras: N/A

Prós: The location was great the pool was awesome my bedroom was nice and cool. The breakfast was extra, but not expensive and it was good.

Contras: I didn't like that I paid extra for a room that has a Jacuzzi but the water pressure is so low that it took almost 2 hours to fill and then the water was cold so needless to say we only did that once.

Prós: Very relaxing place

Prós: We had an amazing stay! The pool was very relaxing and the stay was fun and always willing to help, they wanted to make sure our stay was amazing; which it was. They had busses to the beach and chairs at the beach to sit in.

Prós: Service to the beach

Contras: Not having phone in room

Prós: This was the second time I stayed at Karibo. I had an apartment with a kitchen, so I had breakfast, lunch and dinner mostly in the apartment. I had dinner once in their restaurant and it was pretty good.

Contras: they need to supply their rooms with kitchens with a caldero. I had to purchase one to make rice.