Hotéis em Santa Cruz de Tenerife

Breakfast and room service - Excellent!!! Restarant staff were not very friendly - Quite hostile, prahaps they had their customer service lessons yet at the hotel school.

Comfortable hotel not far from city centre. Large rooms. Good breakfast.

Decoration of the room specially the bathroom was very nice and a very big tv.

Buffet breakfast selection very good

staff helpful and friendly clean 10 min walk to town centre generally good local area breakfast was well provided our rooms had alot of traffic noise from busy road outside ,decor dated,not very well sign posted

there was no air/condition. a very busy road right beside the hotel .

Breakfast , sitting area off bedroom although the seats were hard nothing major

Within easy reach to the airport. Fair price. Clean.

Very good central location. The dinner (which is an extra, 12.90 EUR / day) was also very good and I recommend it. There is no internet in the rooms as advertised and I was really disappointed about that because this was the main reason for me to choose this hotel. The hotel is old and needs renovation. There was a leaking water noise coming from the bathroom and I had troubles to sleep because of that.

location there is not own parking

Da qualidade do espaço em termos de design, decoração e conforto. A simpatia e disponibilidade dos empregados em qualquer das áreas. O projecto reserva ambiental em si mesmo é meritório e bem conseguido, disso é exemplo o museu ali criado, inovador e interactivo. Os buffets são razoaveis mas seria preferivel apostar mais na qualidade da cozinha e não tanto na diversidade. A invasão de um certo género de turistas (especialmente nos fins de semana) com perfil pouco consentâneo com a tipologia do hotel prejudica a sua imagem. Devido a isso a aposta num turismo de lazer, relaxante e de qualidade perde-se um pouco no meio de hordas familiares onde só falta o cão, o gato e o periquito... Por outro lado, a necessidade de entreter e de certo modo"disciplinar" toda essa gente com recurso a actividades diversas (anunciadas por altifalantes) acaba por criar um clima de feira pouco propício ao fruir do descanso e da natureza envolvente, (re)negando o espirito ecológico e ambiental. Deve-se, contudo, realçar o esforço do hotel (nem sempre conseguido) de tornar as pessoas apresentáveis facultando-lhes calças ao jantar.

Excelente serviço. Mudar, conforme sugeri, durante a minha estadia, a fotografia da praia, pois esta não pode ser utilizada para banhos, devido à quantidade de pedras. Deverão colocar uma fotografia que dê uma perspectiva real, de forma a que os hóspedes não se sintam defraudados neste aspecto. Este facto é perfeitamente compensado pelo excelente profissionalismo dos funcionários do hotel, na minha larga experiência até profissional, nunca havia sido tratado com tanta dedicação.

Good price for room. The location though quite close of the very center of the town, is just on the street that looks a bit untidy.

hotel was in a very good place,it was near to everywhere.hotel staff was very nice and very helpfull

hotel staff very helpful and friendly, central location near shops and sights, wireless internet access in hotel lobby The room I was given had a broken lock on the door (looked like it had been fixed with pieces of wood and nails, i.e. not professionally fixed) - I didn´t want to stay in there because I wouldn´t feel safe. The room also smelled "funny". I told the staff about this and they were fantastic and immediately changed me to another room, which was great.

the position of the hotel (pretty close from La Marina bus station also); hotel for low budget the hotel doesn´t looks not very good, if you have a bigger bugdet search for something else; during stay the water was only a bit warmed, no hot water (might be just a temporary problem!); the walls seem to be thin if you think of the noise coming from outside the room; no view at all

it is in the core of downtown Santa Cruz, which is good as usual in these kind of places, there is a lot of noise coming from outside and also inside.