hotéis em Santa Cruz de Tenerife

Prós: Excelente equipe.

Contras: O quarto estava limpo, mas faltavam algumas amenidades (sem roupão e sem chinelos).

Prós: Incrível piscina e localização Equipe eficiente

Prós: Very good breakfast buffet selection but could be improved with a chef to prep eggs,etc on demand

Prós: Everything .

Contras: Nothing

Prós: O café da manhã era muito bom, e o hotel é bem novo e arrumado. Porém a localização não é muito boa e cobram muito caro em cada item no frigobar, perdendo o sentido de tê-lo lá. Também não há estacionamento, como na rua não tem vagas, é necessário pagar um estacionamento (12€/dia).

Prós: Everything!

Contras: Nothing

Prós: Atendimento do Staff do bar, Dúnia e Afrika. Fantásticas

Contras: Alguns juízos de valor, com tendência para o preconceito de um dos membros da recepção (um apenas).

Prós: Great location with beautiful park opposite. Superb breakfast. Very comfortable rooms. Extremely helpful staff Decent gym and pool

Contras: Internet signal in the bedroom was not consistently strong but we were offered an alternative room. Bar service could be slow

Prós: Dos Empregados ao pequeno almoço, em especial o Senhor dos smoothies.

Contras: Todo o resto não gostei, pois no dia de entrada foi nos transmitido que o Hotel tinha 5 Restaurantes a disponibilidade dos clientes, e como tínhamos meia pensão tínhamos direito a jantar neles sem custos adicionais. Pelo menos foi assim a transmissão e a nossa interpretação. O resultado foi que pagamos nos Restaurante Aborigen, que esta na lista dos Restaurantes que fazem parte do Hotel 166 Euros para um janta a dois no qual um bife só custou 70 Euros. Isto é sistemática indução em erro e depois o Fronte-Manager teve uma atitude para um Hotel 5 estrelas inadmissível em nos dizer que nos não percebemos bem o que os colegas no dia de entrada tinham dito. Também a limpeza dos quartos não tem nada de um Hotel de 5 Estrelas tivemos que utilizar durante uma Semana as mesmas toalhas todos os dias, e a nossa cama não foi mudada nem uma vez pois um pequeno ponto de sangue de uma pequena ferida minha no passado domingo ainda servia no Domingo de saída uma semana depois. Resumo para mim após de viajar muito e em vários Hotéis de alta categoria este não faz parte desse conjunto elite, e devia de ser reavaliado, pois os quartos, camas, WC já não são desta decada. Muito fraco e as minhas ferias foram uma desilusão a partir de o terceiro dia no Hotel.

Prós: We love the breakfast incl. the staff there, love the spa, the pool and the convenience of restaurants at the hotel.

Contras: we've stayed at the hotel quite a few times now and this was the least favourite time, here's why: 1. prior to us arriving I asked for a cot and cooker in the room. I also called to reconfirm. even the receptionist confirmed upon arrival. once in the room, nothing was there. 2. this is recurrent; check in takes forever..other hotels are much more efficient. 3. opon check in, the receptionist said because we're frequent guests of the hotel, whether I wanted to upgrade the room. at first I thought this was a free offer, but as it turned it was at an extra cost/same as online. when i said i didn't want it, he suggested i speak to his manager to get the price down. it was 9pm and I was with a tired 1 year old. I was too upset to escalate. 4. both my husband and I had dinner at the Aborigin restaurant. ordered the pork. it was delivered raw. no apology. the manager of the hotel, she was lovely later on apologised saying something was wrong with the oven. imagine both of us ill with a one year old... thank god this didn't happen. anyway, all in all a lot to improve.

Contras: O pequeno-almoço era fraco em comparação com as nossas anteriores estadias.

Prós: Clean and relaxing

Contras: Nothing

Prós: Handy location in centre of town, close to the Garcia Sanabria park. Pleasant bar and reasonably priced room service.

Contras: We are an older couple with the usual aches and pains. We found the beds on the hard side, but on check out we were told we could have asked for an additional mattress cover or futon to improve softness. wish we had thought of this earlier.

Prós: I only spent one night but it suited my needs. I was hoping to check in at 2:00 pm and had to wait about a half hour. No big deal but I was hoping to just check in to my room and not have to wait around. Over all the reception was very friendly and the room was large enough an there was a view of the pool. Good breakfast too.

Contras: It was just a little pricier than I hoped but it was ok.

Prós: The room was comfortable, the shower area was very good and spacious, the breakfast was good and value for money, staff very friendly and helpful. The hotel was very clean and tidy, the bar area was comfortable and offered adequate snacks. Location was good with a 10 minute walk to the shops and restaurants.

Prós: Os funcionárias da recepção bastante simpáticos e prestáveis igual a 5 estrelas. Ótima localização. Pequeno-almoço bom, com uma boa variedade de produtos.

Contras: Os quartos estavam com algumas falhas a nível de limpeza, cama twin em vez de casal. Restaurante péssimo serviço, comida pouca qualidade.

Prós: Staff so cool.Facilities and location perfect. Room like home from home

Prós: Everything

Prós: Atendimento por parte do staff bom, pequeno almoço suficiente faltando apenas sumo de fruta natural, boa piscina, hotel tranquilo, zona central fora da confusão, fácil acesso a pé a restaurantes e mesmo ao centro da cidade.

Contras: Apesar do excelente atendimento por parte do staff, desde o primeiro dia que nos queixamos do péssimo sinal de Internet nos nossos aposentos no 4 piso sendo completamente impossível aceder a qualquer site sem que estivesse constantemente a falhar, o problema não foi resolvido durante a nossa estadia de 7 dias.

Prós: Sossegado, contudo bastante central. Chegamos tarde, queríamos jantar e o restaurante ia fechar. Mesmo assim, não só nos atenderam, como fizeram de tudo para nos sentirmos bem, a empregada foi muito simpática e disponível.

Prós: Boa localização, conforto, excelente Wi-Fi.

Contras: Preço do estacionamento, pequeno almoço aquém das expectativas.

Prós: Another brilliant stay in this lovely hotel

Prós: The jacuzzi was wonderful

Contras: Broke a tooth while eating lunch.

Prós: The jacuzzi

Contras: The room was very dirty and leaking the baby bed we got was 100 years old

Prós: Pequeno almoço bom

Contras: Funcionários nada de simpáticos

Prós: Pequeno almoço. Jacuzzi no último andar. Cama confortável.

Contras: Vista para o prédio vizinho. Chão sujo. Cheiro a mofo.

Prós: Very central to main shopping centres & especially El Corte Ingles. Shower was excellent & bed was comfortable.

Contras: We booked a Club room, room floor was dirty & I don’t think had been vacuumed, door of bathroom would not close as it seemed swollen. Towels were totally worn out. Club lounge was basically just a coffee machine & a few pastries. Very uncomfortable worn out chairs that should have been dumped years ago. Probably the worst club lounge & facilities I’ve ever come across. Definitely not worth the extra expense of upgrading to club.

Prós: Cama confortável, ótima localização, café da manhã bom, funcionários atenciosos.

Contras: Quarto pequeno

Prós: O pequeno almoço foi espetacular. O responsável pela sala é de um cuidado, simpatia e eficiência como jamais tinha visto. A localização é boa, numa das principais avenidas de Tenerife. Obviamente um pouco longe do centro antigo. Pessoal da recepção muito simpático e prestável. No momento do check out tiveram uma atitude relativamente ao parking que me cativou( e não foi pelo valor, mas sim pela atitude).

Contras: Nada a assinalar

Prós: The staff is super friendly. Everything is clean and perfect. The lobby bar has good prices.

Contras: The AC wasn’t cold enough so it was a bit warm at night.

Prós: Fantastic location with rooftop jacuzzi a highlight. Staff efficient. Room a good size. Received a free upgrade. Beautiful views of botanical gardens. Comfy bed. Cool interiors in lobby/ resident lounge areas.

Contras: Lift didn't work as it should with doors getting stuck locking in the guests. Management apologetic but continued to operate malfunctioning lift. Surprising decision. Bar was disappointing. Draught beer seemed flat. Poorly stocked and wouldn't allow you to charge bill to room. Menu unimaginative with ' piece of fruit' as one option.....

Prós: After a couple weeks of hostels, was nice to have a comfy bed to sleep in. Place was clean, and well taken care of. No issues with staying here, I would recommend it if you want to stay in the city for a couple of days. City Tour bus stops a block away, made it really easy to see the interesting tourist sites in Santa Cruz.

Contras: There was no parking on site like I had read when booking. Had to drive around a while to find somewhere to leave the car for a few days. The showers work quite well, however, the design makes it so that water goes everywhere, essentially turning the bathroom floor into an ice rink. A door, or even a curtain would help.

Prós: Just a short overnight stay, it was great!

Contras: It was a little hard to get there by car and find the garage.

Contras: False advertising//posted pictures of swim pool are dishonest portrayal of what is really a small bathtub.

Prós: position excellent. booked a superior room....original room internal and claustrophobic......changing it to an outside room was no problem. beds comfortable and storage adequate.

Contras: bathroom. very modern and attractive but impractical. no soap tray or hand holds in large walk in shower. no hooks to hang towels or robes on. unable to hold water in wash basin due to design. Breakfast OK but set menu in evening awful.

Prós: Spacious room, friendly and helpful staff, easy check in and out, great location and the best bit was the rooftop pool and jacuzzi.

Prós: location is really nice and stuff is really friendly l, what i like about my room is that was really quiet and calm because it was inside view

Contras: my room was way to small for 4* hotel, and it was smell on cigarettes when i come inside, i don’t bother because i was staying one night, but still should not happened.

Contras: O quarto que escolhi tinha foto de 3 camas e quando cheguei ao quarto tinha 2 camas e um sofá cama. Não dormi tão bem quanto esperava.

Prós: Gostei o tamanho da Cama, um pouco exagerado em comparação com tamanho dos quartos. Gostei do espaço em geral dentro do quarto mas evitaria completamente a mesa de frente ao sofá, só tira o espaço do quarto para se movimentar.

Contras: Então, de repente não gostei do layout do hotel, é cumprido num porão, não tem espaço esterno, com jardín, etc. Somente um elevador que funciona super lento. O quarto estava Ok, era uma suite com dois quartos, os quartos estavam OK mas parece que o espaço entre as cama e a parede é de 50 cm, e ainda colocaram um banco no pé da cama e o movei para encostar a mala. Achei muito desconfortável para passar e chegar perto da janela. Tem uma sala que fica de frente ao banheiro... tira um pouco da privacidade.... especialmente se quiseres levar um convidado e te aguardar na sala? E por ultimo, a televisão pequena e numa lateral pendurada na parede. Do lado esquerdo da cama é impossível assistir. A garagem definitivamente ruim, mas isso é assim em canarias, prédios antigos tem as piores garagens que já vi. Pelo menos tinha acceso direto para o hotel.

Prós: Rooms comfortable staff wonderful great location and ambience excellent.

Contras: Air conditioning was difficult to use and rate was quite expensive.

Prós: The room was perfect, clean, quiet, and had a bathtub! The staff was sweet and super accommodating. The kitchen made special requests and brought them to my room. I wasn’t expecting to stay here and booked last minute via booking because I had to leave my previous hotel due to unsanitary conditions (contracted stomach flu). NH Tenerife helped me get better again, we’re very caring, is in a great location, and the breakfast is really good. I travel for business a lot and stay in a lot of fancy hotels. The NH Tenerife is a “3 star” hotel with 5 star service and accommodations. Easily one of the best hotels I’ve every stayed in. Thank you for being kind, accommodating and saving my vacation!

Contras: 1st floor room had a bit of street noise, but nothing major

Prós: Location, staff

Contras: Room smelled a little stuffy

Prós: location and proximity to the airport

Contras: cafe

Contras: Lack of ice machine

Prós: good shower comfy beds

Prós: Right in the centre of Santa Cruz next to Plaza Espana. Helpful front desk. Very clean Great roof top bar.

Contras: We had trouble regulating the temperature in the room. It was very cold. The bathroom wasn’t very private with a glass window into the bedroom.

Contras: the bed was small size

Prós: tudo excedeu expectativas

Prós: Location - easy to find and easy to park the car. Big rums, good breakfast.Nice personal.

Prós: Nice hotel located not far from the city centre. There is an underground parking space, so this can be used as a nice hub to explore the island by car. Clean rooms with a very spacious bathroom. Our room window was facing the courtyard, and it was quiet during the night. Friendly and helpful staff. The hotel building, both inside and outside, is pleasing from an architectural standpoint.

Contras: The room could use tea/coffee making utilities. The breakfast is alright, but is perhaps too expensive (13 euros) for the offer.

Prós: The rooms are quiet, the center was near and in front there were free hotel parkings. We found everyday a parking there. For us is was a very good base for excursions by car.

Prós: We use this hotel quite a lot when CD Tenerife are playing at home, perfect location for the ground.

Prós: Perfect

Prós: Clean large location

Contras: Empty-no one else there. No soul!

Prós: Da simpatia dos funcionários. Conforto.

Contras: Um pouco desactualizado

Prós: The food. And the service. The tecnical solucions in the rooms.

Contras: peculiar smell of parfumes (?) in the room. Inpossible to get rid of. --I am an allergical. I had sometimes problems with my easy breething,,, (more or less normal...>)

Prós: Beds were comfortable and great pillows

Prós: Localização

Prós: Good choice and plentiful.

Contras: It would have been nice to have some vegan options like milk and butter.

Prós: A limpeza.

Contras: Quarto interior, mal iluminado, de reduzidas dimensões e ao lado do elevador. O Hotel condições muito melhores que as que me foram proporcionadas desta vez.

Prós: O pequeno almoço era variado e excelente. Cama confortavel e quarto muito limpo

Prós: It’s clean in the location is very good,staff is very friendly.

Contras: No kettle in the room

Prós: Very comfortable beds. Nice and quiet room with clean towels every day.

Prós: O local é bonito, tem um bar que oferece bebidas e alimentação o dia todo (é uma alternativa para o café da manhã), os funcionários são simpáticos e a localização é boa. Existe no hotel um totem para aluguel de carro, o que foi muito bom pois nos entregaram e buscaram o carro ali.

Contras: Meu quarto era muito pequeno e sem luz natural, e a ducha não tinha proteção o suficiente, ou seja, a cada banho o banheiro e o quarto se molhavam muito. Achei o café da manhã caro, 11 euros, e o buffet era grande, mas não tinha nada de diferente. Não havia frigobar.

Prós: Pleasant hotel, located a little away from the "hiking trails". To the left is a wonderful garden, to the right along the boulevard in ten minutes you can walk to the promenade. Across the road is a casino, around the corner is a supermarket and cafe. Quiet at night. Very rich breakfast buffet. I made a mistake by booking a single room with a window on the patio. The patio is a closed well of approximately 2x2 meters and there is no fresh air and light in the room. The hotel staff reacted with understanding to my request and for a small surcharge moved to a double room for individual use. After that, “life got better”: I spent the last days in Santa Cruz with pleasure and was able to appreciate all the delights of the hotel! Thanks to the staff! I’ll come to you again!

Contras: I do not like to get up early on vacation and usually one of the last ones comes for breakfast. Apparently, that's why I usually lacked bread, so tasty and crisp! Pity the lodgers!

Prós: We are frequent travellers to Santa Cruise and the Occidental and like it all very much

Contras: Everything perfect

Prós: Comfortable room, good choice of food at breakfast, and the staff really made us feel welcome. We arrived more than a little early for check-in, but it was no problem, our room was prepared. The bar meal was fine too. I would be happy to return there.

Contras: It is a shame that parking in this area can be a problem.

Prós: A very pleasant hotel in a great location - easy walking distance from the seafront.

Contras: Grouting in shower could do with a bit of an update

Prós: Friendly manager or owner.

Contras: Rather noisy .

Prós: Beds comfy and clean

Contras: Shared bathroom with an open door. No or almost no car park space

Prós: How quite it was and freindy the boss and staff was helpful in every way they could help.there is nothing i dont like about the place we have been twice and will go again.

Contras: I think the only this was the shower heads need renewing.

Prós: Host, location and cafe downstairs are awesome. Authentic and kind. Parking is safety and located inside the territory.

Contras: We expected having kitchenette, but we were wrong. It’s nice place for staying only if you’re going to have meal outside every time. There is no lift, so be ready to climb 3 floors)

Prós: Very warm welcome, host was very friendly with good English. My twin room was really spacious. Super location, close to bus and tram. Very clean. Cafe downstairs for breakfast through to dinner. Strong WiFi (once I had the right password, ask at reception). Three really good night's sleep, thanks for everything

Prós: It's simple , but everything was clean and a good accommodation for the little money.

Contras: Personally I didn't mind, but it was a bit noisy outside

Prós: Nice, quiet place. Basic, but clean, comfortable bed, got everything you need for oversleep. Guys who runs the pension is really nice!

Contras: Shower pressure could be stronger.

Prós: Staff is nice but the English is very basic. It will be a plus to have a kitchen ..

Contras: Far from the main attractions but there is a bus and tram station near by.

Prós: 1. Friendly staff (cleaner ant hotel administrator). 2. Next to tramway, so its easy to travel around. 3. There is a coffee, shops near hotel. 4. Every day you get new towel, clean sheets and the whole room cleaned. Really good cleaner!

Contras: 1. You can hear everything in the street and what other people talking in next rooms. T.y sound insulation is the wors i ever experienced in hotel room. You wont get sleep till 23.00-24.00, after that its usually queit.

Prós: Location of the hotel in city centre.

Contras: Noise from other guests and lift because of thin walls?, door?.

Prós: The location for me is perfect, my family live across the street so I was able to park indoors.

Contras: Price point for the time of year I felt were a little bit high, but overall ok.

Prós: No bother about breakfast as just around corner nice coffeeshop,appreciate very much short distance to city centre.

Contras: For me everything was perfect as I said above,nice friendly and helpful staff,clean,quiet place.

Prós: Lovely and quiet area so had a wonderful nights sleep. Super friendly and helpful staff and the housekeeping staff attention to detail cleaning the room was exceptional. Will definitely stay again.

Contras: N/A

Prós: O que me encantou foi o atendente da recepção! Muito educado, paciente, competente e gentil. Está de parabéns!

Contras: Da primeira recepcionista que me atendeu. Precisa entender que o turismo é feito de vários tipos de hóspedes. E que voltam e recomendam apenas os bem atendidos e satisfeitos.

Prós: Localização ótima. Hotel simples mas com todo o conforto que precisávamos.

Prós: Simple property in good location a very short walk to the ferry terminal.

Prós: Close to the center of the city. The property has been recently renovated and is very clean and was quiet. Check-in was very easy the staff were very helpful and friendly. I have stayed in three different rooms over the last year and a half, each has its good points. The showers are great, plenty of hot water and great pressure.

Contras: Parking is the only thing you have to take into consideration. The neighborhood where this property is located has street parking ONLY. There is a 24 hour parking garage a couple of blocks away, just a few minutes walk to the hotel.

Prós: No breakfast but just around corner lovely coffeeshop with fresh bagettes and pastries,nice friendly staff there. Couple mins to city centre,I appreciated it very much!

Contras: I think nothing to make better there,everything was perfect!!

Prós: The location was fantastic- right in the center of town and great for exploring by foot. It was about a 10-15 minute walk from the airport bus stop. Breakfast was also good! Nice variety of foods.

Contras: The only issue we had was that the bathroom in the room smelled terrible, like mold/mildew. It looked clean and probably was totally clean, but since it didn't have a fan I suspect it just never dries out. We had to keep the door shut at all times and just dart into the bathroom as quickly as possible to keep the whole room from smelling like mildew all the time.

Prós: The Hotel is well located and clean. The breakfast is not so great but a lot. We had just one night in Santa Cruz on the day of our arrival and all we needed was a central location and a room With balcony but we didn’t get a room with balcony.

Prós: Excelente localização

Contras: Para tomar o pequeno almoço, temos de sair do hotel e ir a outro da mesma cadeia.

Prós: Great location ,good breakfast,updated room.

Contras: Got awakened at 4:30 AM by someone knocking incessantly in the hallway.

Prós: The cafetería was good breakfast. Good atention in general.

Contras: Good. Close to stores, good restaurants, transportation etc.

Prós: I liked the location hotel chosen for this. Relaxed atmosphere. Regular towel change and cleaning

Contras: Requested high floor balcony overlooking square got this but only 3rd floor thought could have been higher only a step out balcony Stayed 6 nights sheets not changed through stay. Expecting breakfast in the Capitol hotel terrace overlooking the square but was in a room with strange layout, no views.

Prós: Bem localizado, muito central. Pessoal simpático e prestável. Quartos limpos.

Contras: Ficava dentro de um centro comercial. A ligação à internet é péssima, para usufruir da mesma tinha que me deslocar até à porta de saída do quarto. Má insonorização, ouvia-se todos os ruídos dos quartos vizinhos. Ficámos com as caixas do ar condicionado perto da nossa janela, ouvindo também o ruído das máquinas.

Prós: Nothing

Contras: The beds are bad, no locker and everything is old but charged high price

Prós: Excellent breakfast

Contras: Communication about parking facilities

Prós: Bed was comfortable, room facilities were good as well a location.

Contras: Very noisy neighborhood. It was also extremely noisy in hotel corridor on early mornings due to stuff.

Prós: Pequeno almoço com grande variedade. Quarto e casa de banho com boa limpeza.

Prós: The staff were extra helpful when we needed more blankets as it was cooler than expected. The location was ideal, easy walking from the ferry terminal.

Prós: Quarto com pia dentro, ventilador, cama ok. 10 minutos das ruas de comércio.

Contras: Um pouco de cheiro de mofo, luz do banheiro e do quarto super fracas, prédio sem elevador.

Prós: Staff very kind. Place central and really clean, it’s not a chic one, but for a night or two is ok if you want to visit sant Cruz and don’t need to chill at the pension. Bathroom is at floor but for 4/5 rooms only. Watch out, there’s no lift and the pension has 3 floors.

Prós: The location was fairly central. The staff friendly. Comfortable beds. Own shower room and plenty of hot water.

Contras: It could be a bit noisy at reception area. Depending on who was working.The noise carries upstairs and it went on until late

Prós: We had the best and most conformable bed since a long time.

Prós: Boa localização, bom atendimento, bom preço. Vou voltar.

Contras: Boa localização, bom atendimento, bom preço. Vou voltar.

Prós: Clean and well located

Prós: Nada

Contras: Decoração mal cuidada, quadro (tela) com buracos, de I sonorização e sem internet acessível!

Prós: Convenient for supermarkets and bus stop.

Contras: Restaurant and bar were closed over New Year Period.

Prós: We liked the comfort, location, price, was perfect for a weekend away

Contras: Lift would be good

Prós: A cama era confortável

Contras: A internet não funciona nos quartos e o cheirava muito mau o quarto

Prós: Excellent location for both the city and the beach (Teresitas - best beach on Tenerife)

Prós: Friendly, helpful management. Very obliging and generous with his advice and information.

Contras: No real facilities on site.

Prós: Não tinh a pequeno almoço

Contras: o frigobar não funciona bem

Prós: Good location. Easy to find.

Contras: It was not very clean. The water in the hotel had problems when I stayed there.

Prós: O Hotel é pequeno, mas confortável. Os funcionários foram muito agradáveis e prestáveis.

Contras: O hotel não tem elevador, por isso recomendo que, se levar uma mala pesada como eu levei, peça para ficar num quarto do 1º andar. Depois da minha estadia, tive necessidade de reservar quarto para um outro dia e, para minha surpresa, até hoje, não obtive resposta ao email que enviei. Foi uma pena, porque gostaria de ter repetido.

Prós: Clean, informative and accommodating staff

Prós: Simple hotel, located on the first 2 floors of a massive condo (typical Spanish style), in a nice area just 5/10 minutes outside the city center. 24 hours reception with cordial staff. I got a backside room, which was quiet. Common spaces and room -even were nothing special- were clean, and furniture almost new. In general, this hotel is an "Ok" option for 1/2 days transit in Santa Cruz, not for holiday purpose. It is without any expectation but still it is a good value for money.

Contras: On my opinion the room is too small, and the toilet too. No window and no bidet in the toilet. There is no possibility to have breakfast in the hotel.

Prós: Nice location, nice staff,

Contras: Sheets on first night were dirty, bottom sheet changed next day, top sheet with snot on it not changed until 3days later. No air conditioning. No fridge or kettle in room. Door entry looked as if it had been forced open and never repaired

Prós: Fica mesmo no coração de Santa Cruz de Tenerife.

Contras: Hotel com muito mas mesmo muito azulejos

Prós: Localização e pequeno almoço.

Prós: Nothing.

Contras: Everything.

Prós: Great location, very helpful staff

Contras: Rooms rather basic - no tea / coffee making facilities

Prós: Great location, very helpful staff

Contras: Rooms rather basic - no tea / coffee making facilities

Prós: Downtown location, love the wooden stairway. The breakfast was OK and better than some I’ve had. The men at the front desk were congenial and helpful.

Contras: I realize this is an older hotel, perhaps some plug-ins with more than one socket On each.

Prós: Everybody was really nice and trying to help whenever you asked for anything and the location is amazing. Terrace view is magnificent.

Contras: The staff didn't speak much English, towels were stained, our things constantly moved around by the maids while cleaning and they didn't supply toiletries regularly. Wifi signal was rather weak sometimes.

Prós: Vista do Terraço e pequeno almoço

Contras: cama rangia muito só tem wifi no terraço não tem cortinas corta luz vidro da porta da casa de banho partido

Prós: lovely staff, good location

Contras: old hotel, old equipment, noisy sewage system and boiler-it's hard to change something

Prós: Good location

Contras: .

Prós: Elevador,

Contras: Barulho do corredor, ouve se tudo dos quartos ao lado e em cima .. há barulho até bastante tarde mas dentro do prédio ... portas a abrir e fechar .. conversas dos vizinhos ... às 2 da manhã tive que mudar de hotel porque não conseguia adormecer porque não havia silêncio durante mais de 10 minutos seguidos... Infelizmente é assim a estrutura do prédio para além de não haver cortinados black out .. entra muita luz do dia . Talvez mudando as portas dos quartos poderia haver mais isolamento porque a maioria dos ruídos vem das portas dos quartos e das pessoas que falam no corredor ...

Prós: Localização muito boa.

Contras: Pequeno Almoço com serviço muito demorado mais de 1 hora

Prós: Central, próximo do porto de cruzeiros. Diária mais barata que os demais da região.

Contras: Muito antigo, necessita reformas urgentemente. Se você vai ficar mais que dois dias, escolha outro. Ao menos que você curta um box com barras enferrujadas, camas e quartos antigos e roupa de cama dos anos 70

Prós: Just the location in the centre of Santa Cruz

Contras: Very expensive regarding the quality of the place. Dirty and uncomfortable, the bed was horrible. Very very very noisy.

Prós: Roof terrace is lovely. Shower really good. Breakfast very nice.

Prós: Position was the best thing about the hotel.

Contras: Horrible bedroom, very noisy due to outside noise. Very uncomfortable bed. Tv old fashioned with Spanish channels only. Breakfast limited to day the least.

Prós: The location

Contras: It is a super old hotel. Not reformed or taking care for many many years.

Prós: Good location

Contras: No luggage rack in room lacked chair on balcony

Prós: The hotel is located in a walking distance to the downtown area. The reception personnel were extremely helpful and friendly. The room and the bathroom were spacious and clean!

Contras: There is no Wi-Fi in the room, only on the first floor sitting area. They offer you a cable to use for a dial-up connection, however it is very outdated and doesn't work with most laptops. The walls are extremely thin, if you are a light sleeper, like me, get a ear-plugs or you'll be a part of everything your next door neighbors are up to! You can hear every single snore or use of the bathroom, no joke! No coffee maker in the room.

Prós: It is a cheap hotel. If it is clear for you you'll be satisfied with it. It is not for holiday in Tenerife but it is for a transit staying or such. Hotel is totally clean, bed is good, wifi in the salon is really good... For transfer it is totally perfect.

Contras: It was weird and funny how dark the room, but honestly, who cares for a one night stay... :)

Prós: Location

Contras: I like everything

Prós: Location is perfect, staff is friendly, rooms are nice and clean.

Contras: The hotel offers breakfast in the nearest caffeteria.

Prós: Nothing was good at all. Certainly a place I will NOT be returning to

Contras: Hotel very dated, dark. Lacking basic essentials ( HOT water for shower, shower tray that didnt overflow).

Prós: I had coffee next door/ It was fine/

Contras: The lights in the srairway

Prós: As acomodações e localização excelentes. Muito atenciosos os funcionários.

Contras: As vagas de garagem indicadas pelo hotel eram muito estreitas, e acabei tendo que entrar pela porta do carona para tirar o carro. A solução foi mudar para o estacionamento público próximo.

Prós: Opções do pequeno-almoço muito variadas.

Contras: Não gostei do isolamento acústico da janela do quarto individual. Como era período carnavalesco e o motivo da minha estadia não era o de férias, tive que suportar música alta até às 4 da manhã de um palco muito próximo. Escusado será dizer que descansei muito, muito mal. Uma vez que o isolamento acústico é tão deficitário, o Hotel não deveria subir o preço dos quartos nestas noites festivas. Deveria, antes, baixar, oferecendo um desconto aos infortunados hóspedes que aí tentam descansar.

Prós: Conheço esse hotel há anos. Gosto da localização e sobretudo da equipe de funcionários. Porém, andares com pequenos lances de escadas não ajudam muito.

Contras: .. das escadinhas

Prós: The breakfast was good and plentiful. The staff were friendly and helpful. The location was excellent with many café/bars and restaurants very close by. I actually had 3 rooms; a lounge with a sofa ,a bathroom and a bedroom.

Contras: The television had no English language stations. I would have appreciated more English language information about the activities and events in the town.

Contras: The bed wasent made! There were no quilts in the room, We had to sleep with an extra sheet? Old and very used room. Alot of dirt in the room, Not properd cleaned. Called reception over 10 times but there was no answear after we made the booking, Just awful, One of my worst hotel experiences.

Prós: Very central cheap.

Contras: Tatty poorly maintained. Noise from street

Prós: Receptionist Location

Contras: Night manager Hard bed Worn out rooms Cigarette stubs in room