hotéis em Santa Cruz de Tenerife

Prós: Excelente equipe.

Contras: O quarto estava limpo, mas faltavam algumas amenidades (sem roupão e sem chinelos).

Prós: Incrível piscina e localização Equipe eficiente

Prós: breakfast and staff

Contras: 10 min walk to room room was very poor view to oil refinery dogs barking all night

Prós: Perfect stay

Contras: Nothing

Prós: I couldn't rate Iberostar Heritage Grand Mencey higher. From the moment we arrived till the time we left, we were made to feel at home. The staff went out of their way to make our stay comfortable and memorable. Special thanks to Moises who looked after our 11-month-old son with exceptional care. It is people like him that made our stay all the more special. I would most definitely stay here again and recommend highly to others.

Contras: I liked everything!

Prós: The hotel is located in a beautiful and classy building with a gorgeous courtyard and lovely gardens. The hotel boasts numerous and very well maintained facilities. Rooms are large and comfortable and the staff are very helpful and polite.

Contras: Nothing to complain.

Prós: O café da manhã era muito bom, e o hotel é bem novo e arrumado. Porém a localização não é muito boa e cobram muito caro em cada item no frigobar, perdendo o sentido de tê-lo lá. Também não há estacionamento, como na rua não tem vagas, é necessário pagar um estacionamento (12€/dia).

Prós: Great stay! Though the car park was not included in the hotel price and cost 12 Euro per day.

Prós: I booked a room for my parents : they were celebrating the 60th birthday of my dad in Santa Cruz. They are both with high expectations when they travel and let me congratulates you ! They had nothing to say except: perfect! They insisted on the sympathy of the staff that were friendly, smiling and made their stay memorable. They were happily surprised as the pictures seems to show much less that what they found ! The room was truly spacious and the breakfast so full of variety with such a quality that they were full until diner ! Well, be proud of what you do : it's working ! We trusted you for a very special week for my dad and we do not regret one bit.

Contras: nothing

Prós: Breakfast is amazing, bar downstairs made me a great old fashioned cocktail of the menu.

Contras: At very best it's 4 star and not 5. For a 5 star I expect a better bathroom and better room amenities. Room cleaning did not take away empty tea cups, neither refilled the coffee in the room. Spa looks amazing but could not enjoy it as it was fully booked. I do think hotel guests should get an option at check-in to reserve a massage.

Prós: Everything was wonderful, the restaurant was fabulous with superb selection , something to suit everyone. The breakfast was amazing. The staff were very attentive without being over the top.

Contras: Nothingwonderful

Prós: Atendimento do Staff do bar, Dúnia e Afrika. Fantásticas

Contras: Alguns juízos de valor, com tendência para o preconceito de um dos membros da recepção (um apenas).

Prós: Location, excellent choice at breakfast.

Contras: Shower in bath, not really 5 star and tired room furniture.

Prós: Dos Empregados ao pequeno almoço, em especial o Senhor dos smoothies.

Contras: Todo o resto não gostei, pois no dia de entrada foi nos transmitido que o Hotel tinha 5 Restaurantes a disponibilidade dos clientes, e como tínhamos meia pensão tínhamos direito a jantar neles sem custos adicionais. Pelo menos foi assim a transmissão e a nossa interpretação. O resultado foi que pagamos nos Restaurante Aborigen, que esta na lista dos Restaurantes que fazem parte do Hotel 166 Euros para um janta a dois no qual um bife só custou 70 Euros. Isto é sistemática indução em erro e depois o Fronte-Manager teve uma atitude para um Hotel 5 estrelas inadmissível em nos dizer que nos não percebemos bem o que os colegas no dia de entrada tinham dito. Também a limpeza dos quartos não tem nada de um Hotel de 5 Estrelas tivemos que utilizar durante uma Semana as mesmas toalhas todos os dias, e a nossa cama não foi mudada nem uma vez pois um pequeno ponto de sangue de uma pequena ferida minha no passado domingo ainda servia no Domingo de saída uma semana depois. Resumo para mim após de viajar muito e em vários Hotéis de alta categoria este não faz parte desse conjunto elite, e devia de ser reavaliado, pois os quartos, camas, WC já não são desta decada. Muito fraco e as minhas ferias foram uma desilusão a partir de o terceiro dia no Hotel.

Prós: Hotel was comfortable good value for money. Breakfast was good and the staff very welcoming

Contras: I had a club room in what should have been a quiet part of the hotel. Unfortunately the promised club lounge access was essentially not available during my stay. Instead the area was given over to a film crew with some noise penetration. This also presumably meant that promised food items were not freshened. Part way through my key stopped working and needed to be reset. On final day there was early morning drilling and banging from above the room. Laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of the room but this was not applied. Was offered free breakfast rather than any refund but had to get my plane so not much of an offer. The hotel itself seemed clean and well run and the staff pleasant so I may just have been unlucky. Sadly I do not feel I got what I paid for.

Prós: Boa localização, conforto, excelente Wi-Fi.

Contras: Preço do estacionamento, pequeno almoço aquém das expectativas.

Prós: The location was excellent and car parking on site was a bonus. The room was spacious, with a king size bed, excellent bathroom and modern lighting. Good quality bath robes and slippers were provided. Reception staff were very helpful and there is a taxi stop directly outside the hotel

Contras: There was some noise from the road in this room which overlooked the road. The breakfast service was chaotic and staff could not keep up with the demand. Furthermore the selection of food was poorer than most similar hotels.

Prós: Pequeno almoço bom

Contras: Funcionários nada de simpáticos

Prós: Pequeno almoço. Jacuzzi no último andar. Cama confortável.

Contras: Vista para o prédio vizinho. Chão sujo. Cheiro a mofo.

Prós: Cama confortável, ótima localização, café da manhã bom, funcionários atenciosos.

Contras: Quarto pequeno

Prós: O pequeno almoço foi espetacular. O responsável pela sala é de um cuidado, simpatia e eficiência como jamais tinha visto. A localização é boa, numa das principais avenidas de Tenerife. Obviamente um pouco longe do centro antigo. Pessoal da recepção muito simpático e prestável. No momento do check out tiveram uma atitude relativamente ao parking que me cativou( e não foi pelo valor, mas sim pela atitude).

Contras: Nada a assinalar

Contras: The view is beautiful! Apartments is large, beds is comfortable, staff is nice.

Prós: After a couple weeks of hostels, was nice to have a comfy bed to sleep in. Place was clean, and well taken care of. No issues with staying here, I would recommend it if you want to stay in the city for a couple of days. City Tour bus stops a block away, made it really easy to see the interesting tourist sites in Santa Cruz.

Contras: There was no parking on site like I had read when booking. Had to drive around a while to find somewhere to leave the car for a few days. The showers work quite well, however, the design makes it so that water goes everywhere, essentially turning the bathroom floor into an ice rink. A door, or even a curtain would help.

Contras: False advertising//posted pictures of swim pool are dishonest portrayal of what is really a small bathtub.

Contras: O quarto que escolhi tinha foto de 3 camas e quando cheguei ao quarto tinha 2 camas e um sofá cama. Não dormi tão bem quanto esperava.

Prós: Gostei o tamanho da Cama, um pouco exagerado em comparação com tamanho dos quartos. Gostei do espaço em geral dentro do quarto mas evitaria completamente a mesa de frente ao sofá, só tira o espaço do quarto para se movimentar.

Contras: Então, de repente não gostei do layout do hotel, é cumprido num porão, não tem espaço esterno, com jardín, etc. Somente um elevador que funciona super lento. O quarto estava Ok, era uma suite com dois quartos, os quartos estavam OK mas parece que o espaço entre as cama e a parede é de 50 cm, e ainda colocaram um banco no pé da cama e o movei para encostar a mala. Achei muito desconfortável para passar e chegar perto da janela. Tem uma sala que fica de frente ao banheiro... tira um pouco da privacidade.... especialmente se quiseres levar um convidado e te aguardar na sala? E por ultimo, a televisão pequena e numa lateral pendurada na parede. Do lado esquerdo da cama é impossível assistir. A garagem definitivamente ruim, mas isso é assim em canarias, prédios antigos tem as piores garagens que já vi. Pelo menos tinha acceso direto para o hotel.

Prós: There was parking.

Contras: There was no window to street

Prós: The hotel is located right next to a lovely park and very peaceful. It is well located and you can easily get around the city.

Contras: Parking can be a bit tight.

Prós: Location .parking. breakfast

Prós: Very Nice breakfast

Prós: Beds comfortable and room lovely

Contras: Very loud Saturday night over street and bar up till 4 AM

Prós: All the staff were very friendly and extremely helpful.

Prós: Great location. The tall man on reception was estupendo!

Contras: All was fine

Prós: The bed was very comfortable. We liked the terrace and the view!

Contras: Breakfast choice was a little poor. Coffee would have been better. We arrived and didnt have the change to order from room service as it opened 8 pm.

Prós: The rooms were lovely and clean and the shower was really good. All staff were friendly and efficient.

Contras: Although we thought the restaurant opened at 8.00pm, it was actually only a few tables by the bar area that were available to eat. The food however was good as was the service.

Prós: Atendimento por parte do staff bom, pequeno almoço suficiente faltando apenas sumo de fruta natural, boa piscina, hotel tranquilo, zona central fora da confusão, fácil acesso a pé a restaurantes e mesmo ao centro da cidade.

Contras: Apesar do excelente atendimento por parte do staff, desde o primeiro dia que nos queixamos do péssimo sinal de Internet nos nossos aposentos no 4 piso sendo completamente impossível aceder a qualquer site sem que estivesse constantemente a falhar, o problema não foi resolvido durante a nossa estadia de 7 dias.

Prós: All the staff were super friendly and attentive. The hotel was very clean and well maintained. Would happily stay again in the future.

Contras: Located out of the centre, up a hill. Only 10 mins walk so not a massive problem. May not suit everyone.

Prós: A localização, o ambiente e os funcionários

Prós: Sossegado, contudo bastante central. Chegamos tarde, queríamos jantar e o restaurante ia fechar. Mesmo assim, não só nos atenderam, como fizeram de tudo para nos sentirmos bem, a empregada foi muito simpática e disponível.

Prós: Pequeno almoço bom. O funcionario do bar era maravilhoso e simpatico. O hotel está bem localizado. Designe do hotel bonito. É para voltar .

Prós: Location and generally high NH standard.

Prós: Rooftop bar!

Prós: Clean. Reception

Contras: Breakfast selection

Prós: Excellent location. Friendly staff. The bed was very comfortable.

Contras: Only one elevator for a six storey building.

Prós: Very comfortable hotel in the centre of Santa Cruz. Staff were very friendly and helped me with a garage for my bicycle. Close to restaurants and bars, yet silent during the nights.

Prós: The hotel is close to the port, right in the centre of Santa Cruz. The receptionists were very helpful, they recommended a good car hire nearby and provided all the other information we needed. The room was comfortable and clean. We really enjoyed the breakfast, including excellent coffee.

Contras: There was a bit too much noise in the street (partygoers). Closing the window did not help much.

Prós: Size of room, breakfast, location

Contras: I especially requested a queen size bed and it was confirmed by mail. I'm 1.90m and my wife 1.65m. When we arrived the bed was a small "cama de matrimonio" 1.20 or 1.35 I did not measure it. At least too small for my wife and myself. We have been in various NH hotels from Alicante, Valencia, San Sebastian etc and were always very happy with the room and the bed. This one did not fit our needs nor requirements and we had a bad night

Prós: The location is quite convenient, in the very centre of the Santa Cruz. Room was nice, and overall hotel impression was good - breakfast wasn't anything fancy but was generally good.

Contras: Parking entrance is hard to find - it's at the end of a dead end right after the blocking sign (and there's no entrance for non-residents from another direction) so we did two rounds before we understood how to approach. Parking entrance is through the freight elevator, very tight. Otherwise no complaints.

Prós: Location

Contras: Small room

Prós: tudo excedeu expectativas

Prós: Da simpatia dos funcionários. Conforto.

Contras: Um pouco desactualizado

Prós: great breakfast, clean and comfortable.

Contras: Location a bit off the city center.

Prós: We use this hotel quite a lot when CD Tenerife are playing at home, perfect location for the ground.

Prós: Spacious rooms at good location

Contras: Facilities are moderate

Prós: great nothing to muc h trouble

Contras: my partner not in hospital not your fault

Prós: overall just a fabulous stay and staff were super nice

Prós: Evening meal (Half board menu) superb! Lovely red wine choice from Canary islands, service was excellent! All staff very helpful, and smiling.

Contras: Breakfast, poor choice of hot food. Orange juice undrinkable, water bottles empty. Coffee ok.

Prós: Very well adapted for disabled persons with ramps and elevators everywhere.

Contras: While decent, the breakfast buffet had a smaller selection of foods than we had expected from a 4-star hotel, especially in terms of pastry (no chocolate muffins or croissants here).

Prós: Location, space of room was great.

Contras: Maybe a balcony.

Prós: Very comfy beds and an excellent great value breakfast

Contras: Lovely city but far from other locations E.G.Puerto de la Cruz and tenerife South airport but if car hired all places easily accessible on main motorway (I forgot to bring my license).Savings on Northern Hotels help to pay taxi to south. Be careful of scammers in electrical/camera shops - always check internet prices first and don’t listen when they tell you its the latest or improved model.Hotel is wonderful and staff helped greatly in planning our outings.

Prós: We had a very nice stay in this hotel. The room, the bed was comfortable and clean. We got shampoo, shower gel, shave kit, toothbrush with toothpaste. TV and a fridge were functional. Breakfast was fantastic - good variety of dishes, orange juice seemed to be freshly squeezed!

Contras: It's a pity a little bit that there was no balcony in the room.

Prós: A limpeza.

Contras: Quarto interior, mal iluminado, de reduzidas dimensões e ao lado do elevador. O Hotel condições muito melhores que as que me foram proporcionadas desta vez.

Prós: O pequeno almoço era variado e excelente. Cama confortavel e quarto muito limpo

Prós: Wonderful and very professional staff. Quality food. Good facilities and location. Kuddos!

Contras: N/A

Prós: Everything was perfect. Good service. We want to stay in suite 610 next time we will visit Santa Cruz

Prós: Very clean, nice food.

Contras: We had to argue to get our room with balcony. They had put us in one with a terrace.

Prós: O local é bonito, tem um bar que oferece bebidas e alimentação o dia todo (é uma alternativa para o café da manhã), os funcionários são simpáticos e a localização é boa. Existe no hotel um totem para aluguel de carro, o que foi muito bom pois nos entregaram e buscaram o carro ali.

Contras: Meu quarto era muito pequeno e sem luz natural, e a ducha não tinha proteção o suficiente, ou seja, a cada banho o banheiro e o quarto se molhavam muito. Achei o café da manhã caro, 11 euros, e o buffet era grande, mas não tinha nada de diferente. Não havia frigobar.

Prós: Friendly manager or owner.

Contras: Rather noisy .

Prós: The location was perfect for exploring Santa Cruz and near to the bus station to be able to get around Tenerife.

Contras: The noise from other occupants, ie, slamming of doors and cars honking horns in the early hours of the morning.

Prós: Beds comfy and clean

Contras: Shared bathroom with an open door. No or almost no car park space

Prós: Everything was good. As pension or hostel should be. Location is ok and stuff was friendly and helpful.

Contras: Location from the city center was a little bit far. But if you are a walker than it's fun to walk down and up hill.

Prós: Good location with easy access to public transport into centre and to La Laguna. Basic coffee and toast breakfast for €2 available in ground floor café where lunch & dinner also available at very reasonable price.

Contras: Bedside lights both not working & reported to owner but not fixed. This is my only complaint.

Prós: The bathroom was very spacious and clean. Also the beds were quite comfy

Contras: Walls are very thin, airco didn't work, a lot of noise from outside (as in airco rumbling noise) so yeah.. We didn't have a lot of night rest basically

Prós: The location was easy to find. Beds, matress, towels, pillows, and closets in excelent conditios. Very pleased with the personnel and their wish to please. We are very happy with their attention and will to pease. We are certainly going to visit again and recomend to our friends.

Contras: There is nothing we can think of not liking, very pleased with everything.

Prós: Excelente localização

Contras: Para tomar o pequeno almoço, temos de sair do hotel e ir a outro da mesma cadeia.

Prós: Excellent location, stores, cafeterias and locales in close proximity! Staff helpful, reliable, friendly! Clean rooms, comfortable beds, clean linen and towels on a daily basis. This was our second stay here! Would definitely prefer another one, if we have the chance for a third visit to Tenerife. Highly recommended! :) :) :) :) :)

Contras: Can't think of anything

Prós: The hotel location was quite central and convenient though parking is an issue unless one uses a paid parking. The breakfast was good with quite a few choices but the best part was the view from the breakfast room!

Contras: We stayed 2 nights and the room wasn’t cleaned at all during our stay neither were our toilet supplies/ towels changed or even the bin emptied! The covers on the bed were quite thin and not tick enough for comfort. Because the room was quite tiny, the TV directly against the bed had a bright blue light that was disturbing in the dark. Hence there was need to cover it up with clothes as there was it was difficult to find the switch to turn it off!

Prós: Nice place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good.

Contras: No aircirculation in bathroom, smelling and humid from showering through bedroom, water out of shower when used, muggle in shower. Breakfast hold in another hotel/house. Parking difficult if not ordered in advance.

Prós: Bem localizado, muito central. Pessoal simpático e prestável. Quartos limpos.

Contras: Ficava dentro de um centro comercial. A ligação à internet é péssima, para usufruir da mesma tinha que me deslocar até à porta de saída do quarto. Má insonorização, ouvia-se todos os ruídos dos quartos vizinhos. Ficámos com as caixas do ar condicionado perto da nossa janela, ouvindo também o ruído das máquinas.

Prós: Pequeno almoço com grande variedade. Quarto e casa de banho com boa limpeza.

Contras: It stated we would have a garage and pay deposit for the key but no garage and also stated there was a kitchen but not

Prós: Lovely stay, it is a one star I paid less than €35, location, bed, WiFi, shower, staff were all really good. I even had a view of the sea from my room. Would stay again.

Prós: Great location, nice helpful staff, fridge and fans in the room, clean and for the money a good buy

Contras: Parking is not free and it should be for the price

Prós: In the centre of all the action. Great location. Clean rooms, and comfy. Bed made everyday and clean towels. Staff really nice and helpful.

Contras: Even thou there was a vending machine, it would of been nice to have tea/coffee facilities in the room. Nice to have a brew before bed.

Prós: Location was good, walking distance to the city. 8 euros for parking garage. WiFi is good.

Contras: Very noisy during the whole night. Shower is very tiny and shower head falls of. Bed sheets with holes in it. Very warm in the room

Prós: Tudo bastante limpo e arrumado. Tem elevador elevador. Muito bem localizado Pelo preço talvez voltaria a usufruir do hotel.

Contras: Poderia ter estacionamento mesmo assim é compreensível porque o hotel está no centro da cidade. Com um bocado de sorte consegue-se um estacionamento perto. O colchão poderia ser um bocado melhor.

Prós: Found all the staff that I met over the three days very welcoming and helpful. My room was very quiet.

Prós: O que me encantou foi o atendente da recepção! Muito educado, paciente, competente e gentil. Está de parabéns!

Contras: Da primeira recepcionista que me atendeu. Precisa entender que o turismo é feito de vários tipos de hóspedes. E que voltam e recomendam apenas os bem atendidos e satisfeitos.

Prós: Localização ótima. Hotel simples mas com todo o conforto que precisávamos.

Prós: Central location is super nice. Rooms are well equipped although the furniture is getting old a bit.

Contras: WiFi in the room was not working.

Prós: Good value and good location. Friendly staff. Stayed there on two occasions.

Prós: Not big, simple, but very clean and friendly hotel in good area! Very close to everything. Amazing price! We love it. When be back at Tenerife-choose Pensión Mova again ♥️

Contras: I

Prós: Superb location- quite at night and in the day-friendly staff-good value for money

Contras: Hmmm- we can’t complain about anything

Prós: Quarto com pia dentro, ventilador, cama ok. 10 minutos das ruas de comércio.

Contras: Um pouco de cheiro de mofo, luz do banheiro e do quarto super fracas, prédio sem elevador.

Prós: Location,frendly staf

Contras: room, and private bathroom are very small, uncomfortable bed.

Prós: Very clean, calm place, friendly personal.

Prós: Boa localização, bom atendimento, bom preço. Vou voltar.

Contras: Boa localização, bom atendimento, bom preço. Vou voltar.

Prós: Nice location, nice staff,

Contras: Sheets on first night were dirty, bottom sheet changed next day, top sheet with snot on it not changed until 3days later. No air conditioning. No fridge or kettle in room. Door entry looked as if it had been forced open and never repaired

Prós: Fica mesmo no coração de Santa Cruz de Tenerife.

Contras: Hotel com muito mas mesmo muito azulejos

Prós: The comfortable beds and pillows, the balcony over the square, the fridge...the staff on reception and in the breakfast room were excellent, thank you.

Contras: There wasn't enough choice of cooked food for breakfast

Prós: Localização e pequeno almoço.

Prós: Beds comfy...clean...friendly reception....location excellent

Contras: Cleaning ladies make alot of noise in corridors in mornin....

Prós: 1. Unbelievable Room! Very Clean and well Desgined 2. We had a Really Good Check in Experience. The woman in Check in was Really helpful, she managed very quickly a Parking for us. Well done to Managment for choosing her. 3. Very Good Location, exactly in the Center! 4. I rate the Hotel as 3 Stars Hotel 5. Very Big Bath Plus Big Balcony

Contras: Nothing!

Prós: The staff were very friendly, I had a great vacation. Gracias.

Contras: Before I left the hotel there was a power cut so I was unable to charge my phone or get boarding passes printed. It happens. Not to worry.

Prós: Hotel honesto, muito bem localizado, limpo e com um ótimo café da manhã!

Prós: The staff were very friendly and were always willing to help. Great location, near of almost everything.

Prós: The staff were great! Very helpful and nice! The location was amazing. More central is impossible.

Contras: Sometimes we heard sounds from outside (streets and hall).

Prós: Good place and it's close to the center. Nice and clean rooms with good service. Variable breakfast with good pastry. Good ratio between price and gain if you want to travel around and discover not only the city.

Contras: The personal was very bad, a man with the Glasses, whom name I had forgotten, was not helpful and I can say that he was even very rude. We asked for help and he was very cheeky, that this is not the service that they provide and we should go to tourist center. Beds are so small that multiple times we almost fell down from them during the sleep.

Prós: Nada

Contras: Decoração mal cuidada, quadro (tela) com buracos, de I sonorização e sem internet acessível!

Prós: We liked the comfort, location, price, was perfect for a weekend away

Contras: Lift would be good

Prós: A cama era confortável

Contras: A internet não funciona nos quartos e o cheirava muito mau o quarto

Prós: Excellent location for both the city and the beach (Teresitas - best beach on Tenerife)

Prós: The room was well equiped, with air conditioning, fridge and the bathroom was nice and clean.

Contras: It was a little bit noisy sometimes and there was a weird smell coming from air conditioning.

Prós: Não tinh a pequeno almoço

Prós: Nice, clean room Well stacked with basic amenities including a hairdryer

Contras: o frigobar não funciona bem

Prós: We only needed to stay one night and this hotel was perfect for that. Liked having a balcony. The beds were very comfortable and having a mini fridge in the room was a great! Everything was nice and clean in the room. The vending machine on the ground floor was just good value for money. There was a really well stocked supermarket nearby with fresh produce on offer. A little further down the road was an excellent bakery

Contras: The location was ok but I thought we would have easier access to the cruise terminal to board a P&O ship due to the pictures showing a ship docked close by. It cost 10 euros in a taxi to reach it - not the end of the world

Prós: O Hotel é pequeno, mas confortável. Os funcionários foram muito agradáveis e prestáveis.

Contras: O hotel não tem elevador, por isso recomendo que, se levar uma mala pesada como eu levei, peça para ficar num quarto do 1º andar. Depois da minha estadia, tive necessidade de reservar quarto para um outro dia e, para minha surpresa, até hoje, não obtive resposta ao email que enviei. Foi uma pena, porque gostaria de ter repetido.

Prós: Simple hotel, located on the first 2 floors of a massive condo (typical Spanish style), in a nice area just 5/10 minutes outside the city center. 24 hours reception with cordial staff. I got a backside room, which was quiet. Common spaces and room -even were nothing special- were clean, and furniture almost new. In general, this hotel is an "Ok" option for 1/2 days transit in Santa Cruz, not for holiday purpose. It is without any expectation but still it is a good value for money.

Contras: On my opinion the room is too small, and the toilet too. No window and no bidet in the toilet. There is no possibility to have breakfast in the hotel.

Prós: Easy parking and pleasant walk along the Rambla to the city centre.

Contras: Needs an iron and ironing board and tea and coffee making facilities.

Prós: Roof terrace including breakfast

Contras: Poor pillow

Prós: Nothing

Contras: Weather was brown, no towels in rooms. No shampoo or body wash. No hairdryer. Dirty hotel full of old furniture. Good location but absolutely no facilities!

Prós: Location is perfect and price is more than good. Friendly staff, nice rooftop terrace where breakfast is also served.

Contras: SO NOISY! But you can imagine when right in the middle of everything.And this not hotel s fault, but if need peace and quiet, do not choose this one.

Prós: The location was very central. Good dining and tourist options. Close To the ferries.

Contras: Building and room was extremely dirty. Mould growing on the walls. Smells very bad. Very loud in the mornings. Extremely hot.

Prós: Vista do Terraço e pequeno almoço

Contras: cama rangia muito só tem wifi no terraço não tem cortinas corta luz vidro da porta da casa de banho partido

Prós: Localização, recepcionistas amaveis e belo terraço para o pequeno-almoço

Contras: Casa de banho com vidro partido, quarto minusculo e sem cortinas corta luz, apesar de estar bem localizado quando olhas pela janela vês os toldos de fora todos rasgados.

Prós: Central, próximo do porto de cruzeiros. Diária mais barata que os demais da região.

Contras: Muito antigo, necessita reformas urgentemente. Se você vai ficar mais que dois dias, escolha outro. Ao menos que você curta um box com barras enferrujadas, camas e quartos antigos e roupa de cama dos anos 70

Prós: Simple hotel in the center of Santa Cruz, great value for money. Good breakfast included. Common facilities style is nice. Room was small but okay. Can get some noise from the walking way in the night, but can choose a room on the backside. Top floor terrace is very nice, and we enjoyed the breakfast time there

Contras: There is some noise from the walking way in the night. On the other hand, on the back side room I got noise from the top floor terrace Some rooms a a little bit too small and facilities looks a little dated. Anyhow, considering the location and the low rate, I think is one of the best option in Santa Cruz

Prós: Pequenho almoço um lugar fantástico

Prós: Very centrally located.

Contras: Very noisy in the morning, as the ladies who prepare the breakfast are literally yelling through the entire hotel. Breakfast on a metal plate with 2 options, either toast or toast and it takes them 30mins to prepare it.

Prós: The situation of the hotel was fantastic as it was in the middle of santa cruz. The staff were very friendly and helpful

Contras: I didnt like the dated decor of the hotel especially my room

Prós: the location it's perfect, in the middle of town center. the breakfast location is on the last floor and has a nice view. (8th floor) it's a good place for one night

Contras: The noise from the street and everything it s very old, like from the 80-90s.

Prós: Nothing very outdated.

Contras: Lan Internet no wifi

Prós: The hotel is located in a walking distance to the downtown area. The reception personnel were extremely helpful and friendly. The room and the bathroom were spacious and clean!

Contras: There is no Wi-Fi in the room, only on the first floor sitting area. They offer you a cable to use for a dial-up connection, however it is very outdated and doesn't work with most laptops. The walls are extremely thin, if you are a light sleeper, like me, get a ear-plugs or you'll be a part of everything your next door neighbors are up to! You can hear every single snore or use of the bathroom, no joke! No coffee maker in the room.

Prós: Superb cleanliness. Rooms very comfortable. Extremely helpful staff. No food but excellent cafe 2 doors away. Taxis available within seconds to go anywhere in the city for about €3.50.

Contras: Couldn't find any fault.

Prós: Excellent location, great day time desk clerk.

Contras: Night desk clerk couldn't speak English. WiFi was OK but only available in 1st floor lounge. Nice little next door cafe for breakfast.

Prós: Very close to the bus station.

Contras: Generally ran down and in need of major refurbishment. The room stank of old people's house. There was also a lingering toilet smell near one of the beds, perhaps a draft from the room next door. Very noisy at night, you can hear everything they say outside or in the adjacent rooms. The bed wasn't particularly comfortable.

Prós: Staff were very friendly

Contras: Very dated .... poor shower , uncomfortable bed , could be cleaner

Prós: Não tem pequeno almoço mas no geral está razoável

Contras: Não deveria ser permitido fumar nos quartos, deixa um cheiro intenso e desagradável no quarto. O wi-fi no quarto era quase nulo, podia ser melhorado.

Prós: The location is great

Contras: Fridge dirty , bed on wheels so kept moving . Bathroom horrible . Just needs updating really

Prós: As acomodações e localização excelentes. Muito atenciosos os funcionários.

Contras: As vagas de garagem indicadas pelo hotel eram muito estreitas, e acabei tendo que entrar pela porta do carona para tirar o carro. A solução foi mudar para o estacionamento público próximo.

Prós: Staff was friendly, good location and helped on keeping luggage while sightseeing.

Contras: We seniors had to drag and lift our suitcases up 4 steps to an elevator that was awkwardly shaped in a very, very old bldg. Room should have been assigned on the lower floor. One Tiny pillow for two people, old bldg. And rooms, paper thin walls, could hear plumbing. When breakfast was served in the sister hotel we realized we should have stayed there instead with it's modern lobby and elevator

Prós: Awesome location, perfect room. Very nice staff. Great value for money

Prós: Opções do pequeno-almoço muito variadas.

Contras: Não gostei do isolamento acústico da janela do quarto individual. Como era período carnavalesco e o motivo da minha estadia não era o de férias, tive que suportar música alta até às 4 da manhã de um palco muito próximo. Escusado será dizer que descansei muito, muito mal. Uma vez que o isolamento acústico é tão deficitário, o Hotel não deveria subir o preço dos quartos nestas noites festivas. Deveria, antes, baixar, oferecendo um desconto aos infortunados hóspedes que aí tentam descansar.

Prós: Conheço esse hotel há anos. Gosto da localização e sobretudo da equipe de funcionários. Porém, andares com pequenos lances de escadas não ajudam muito.

Contras: .. das escadinhas

Prós: Very good location in the center. Small but comfortable room.

Prós: Good location in city centre and good breakfast with many options. Although the building inside looks a bit old, it looked clean. The staff was friendly and nice too.

Contras: We had to take an elevator to go to the firs floor, then walk all the corredor to get into another elevator to finally get to our room. There was in the room a small fridge that didn’t work and we were told it would only keep the temperature of things, it wasn’t a fridge (We haven’t heard that before)

Prós: The hotel is located in a convenient place of the city center. The port is very close and the tourist information is 1 minute walk. There is a fridge in the room. Wifi is good. The room charge is reasonable.

Contras: As there are a lot of cafes and restaurants around the hotel, it is quite noisy even late in the midnight and early in the morning. Hotel facilities are a bit old.

Prós: Super location.

Contras: The hotel is very old and neglected. The rooms are not noise-insulated, everything is audible and very unpleasant. A very miserable bathroom, the common parts of the hotel like looby and corridors are terrible.

Prós: Area and silence

Contras: All good