Flight attendants services are good..
My family took 3 tickets . Then we got 3 separate tickets . It is not fair for family sitting in different seat.
Mais opções de filmes em português.
Perfeito em todos os aspectos
Contras: "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."
Contras: "Embarque com finger e mais próximo do gate"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "Comfortable seats, nice entertainment and food"
Prós: "The flight was on schedule, departure and arrival."
Contras: "The seats were very narrow."
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Contras: "Old plane - ACE - very basic movie selection."
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Tripulação e assento"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Emirates perfeita"
Prós: "Good overall service."
Prós: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
Contras: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."
Prós: "It was good"
Contras: "On second flight from dubai to kabul was horrible. The did not offer an infant place for infant and we were among the passengers in a very very tide place,the other things were good"
Contras: "Still flying . I lost my first hotel night what to doooo"
Prós: "Embarque pelo Lounge é muito rápido"
Prós: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Contras: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "Everything was excellent"
Prós: "I love everything and I will flight with them again . A very positive experience."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Nice comfortable seat in business class on A380"
Contras: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."
Prós: "Friendly crew"
Contras: "Service from crew slow and when you ask for something they sometimes forget to bring it"
Prós: "Dinner meal. Seats"
Contras: "Bed, breakfast"
Prós: "The cabin crew was attentive and helpful."
Contras: "The flight seemed crowded and did not have enough room for carry on baggage."
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."
Prós: "Just superb. Even got a meal on a 40 minute flight!"
Contras: "Long bus ride to the aircraft - thought we were driving to Muscat!"
Prós: "Very comfortable flight in A380"
Contras: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Contras: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."
Prós: "Cabin Crew"
Contras: "Asian Meal is not good at all"
Prós: "Flying with Swiss Air instead"
Contras: "Our connecting flight coming in from Crete was delayed and we arrived in Athens too late to make our flight home. The Emirates service desk offered no help in getting us on the next flight home. They were booked full the following day with the exception of business class seats and were going to charge us an additional $4000 which included $600 each for being a no show. They refused to waive any fees so it was drastically cheaper to fly home with another airline. I am most disappointed in their lack of effort to assist us in getting home and they really showed no concern. I will never fly this airline again."
Contras: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."
Prós: "Legroom and how attentive and pleasant the fight crew was."
Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"
Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"
As poltronas da classe executiva deste voo (avião) são estreitas e as pernas ficam fechadas num casulo e ainda meio inclinadas. Já estive em várias outras e o conforto era melhor. Eu que tenho problemas de circulação sofri um pouco.
Prós: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Contras: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."
Prós: "it was ok."
Contras: "Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late."
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Contras: "Flight was 90 minutes late."
Prós: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."
Prós: "Crew was very friendly. Seat a pretty comfortable."
Prós: "Everything aside from the food and cabin atmosphere."
Contras: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Prós: "Excellent food and crew"
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Prós: "See above."
Contras: "Hard to see monitor for films and to hear through earpiece."
Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Prós: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Contras: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Prós: "upgrade to business class"
Contras: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Contras: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"
Prós: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Contras: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"
Prós: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"
Contras: "I didn't get my kosher food that I ordered"
Prós: "Boarding music"
Contras: "Changed our seats after check in"
Prós: "staff was very nice"
Contras: "This flight was missed due to the delay of the first flight."
Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."
Prós: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"
Prós: "Plane on time, crew friendly. Great flight!"
Prós: "Left on time Crew friendly and helpful"
Contras: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"
Contras: "My seat was semi-broken, it was in constant state of reclining."
Prós: "Stewards are very kind and friendly unlike those in US flights."
Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"
Prós: "It was a good short flight, with good service"
Prós: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Contras: "Nothing... the flight was great!"
Prós: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Prós: "Once staff arrived all went well."
Contras: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."
Prós: "On time great crew. Free wine that is Swiss air."
Prós: "The crew made the best they can."
Contras: "The airplane was to old. The company should put a better one ."
Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"
Prós: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Contras: "Only that WiFi is too expensive!!"
It wasn’t possible to connect my own iPad to the entertainment system. I really like that feature. In addition, the entertainment system was spotty at times.
I lost my outbound flight because the companies, what else can I say?
Flight left on time, and service was very good
This flight was excellent. Left and arrives ahead of schedule. The plane was only half full and they actually let people lay down in rows of empty seats. The crew was super kind to a large family with a bunch of kids who wanted to be closer together. I think Delta purposely avoids turbulence more than other airlines because I never experience jarring flights, even the red eyes. They served two meals onboard (which were honestly pretty gross but they are doing their best). Also the newer planes have really cool lighting that helps with jet lag because they mimic the sunset and sunrise colors, and have polarized windows that extend “night time” until they are ready to land in the morning. Pretty cool.
Prós: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"
Prós: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Prós: "Everything was better than expected."
Contras: "O espaço entre as poltronas"
Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."
Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"
Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."
Contras: "Meu voo atrasou e acabei perdendo a minha conexão."
Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."
Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"
Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."
Prós: "Crew was great!!"
Contras: "Boarding of plane. Should be from Back to front."
Prós: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Contras: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Prós: "Empty row!"
Contras: "Movie selection More new releases"
Prós: "The crew was great, very accommodating food selection was nice."
Contras: "The cabin temperature was extremely warm"
Contras: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."
Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."
Prós: "embarque rápido. avião moderno."
Contras: "Atraso de mais se 6h."
Prós: "Crew was good. Food was good."
Contras: "Plane was delayed for an hour. Legroom in economy was tight."
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."
Prós: "Embarque no horario"
Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"
Prós: "great crew!"
Contras: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""
Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."
Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."
Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."
Prós: "Great service from boarding to landing"
Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"
Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"
Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."
Prós: "We had purchased economy tickets and got assigned seats that were not next to each other. As we were boarding the ticket person gave us a new seat assignment closer to the front and next to each other – we really appreciated and liked it. Makes me want to fly Delta again!"
Prós: "Perfectly on time. Good food and very good friendly service!"
Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"
Contras: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."
Prós: "Tripulaçao de cabine jovem e atenciosa."
Prós: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Contras: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."
Prós: "The plane left on time and arrived on time."
Contras: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."
Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."
Prós: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."
Contras: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Prós: "I used up my battery thinking it’d be ok since most planes have charging areas...to my surprise, none at all was available"
Contras: "No tv screens in each seat..."
Contras: "It didn’t take off on time"
Contras: "More food"
Prós: "Everything was excellent . I was very happy with this flight.Thank you so much."
Contras: "very rude and extremely racist group. I will not fly them again."
Prós: "The crew"
Prós: "Nice flight attendants,"
Prós: "Lufthansa crew very professional"
Contras: "More upgrade to be available"
Prós: "Food, in particular the vienna coffee choices were imprewsive."
Contras: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Prós: "The flight attendants where good and welcoming"
Contras: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Contras: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"
Contras: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Prós: "The crew was helpful with tips for Vienna"
Contras: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."
Prós: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Contras: "Boarding was incredibly chaotic, seats were old and uncomfortable."
Prós: "it was mess, so I cant say positive thing"
Contras: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Prós: "Crew was very friendly, food was decent and the boarding was a breeze."
Prós: "On time"
Contras: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"
Contras: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Prós: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"
Prós: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."
Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"
Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"
Contras: "Service was bad"
Prós: "Great airline, everything on time,exelent service, great staff, good food"
Contras: "Everything was fine"
Prós: "Da maçã que foi oferecida a bordo como opção de lanche."
Prós: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."
Contras: "Boarding was confusing seating for a 12 hour flight was not comfortable."
Prós: "Helpful service, decent food."
Prós: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Contras: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."
Prós: "My flight from Vienna to Warsaw was fine."
Prós: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Contras: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."
Prós: "Plenty of food and drinks, pleasant crew"
Contras: "Poor service, will not fly again with this airline"
Prós: "The actual flight was professionally well-handled"
Contras: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."
Prós: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Contras: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Prós: "The flight attendants were beautiful"
Prós: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Contras: "I was generally pleased with the value and qulity received."
Prós: "Great crew, efficient boarding, on time"
Contras: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"
Prós: "Staff was friendly and the flight was pleasant."
Prós: "They offered passangers ti move to raws that wete half empty so we will have more room."
Contras: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Prós: "Pleasant flight crews on all flights."
Contras: "Cramped seating in coach."
Prós: "No unnecessary waiting. Excellent service!!!"
Contras: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"
Prós: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Prós: "Made it there safely."
Contras: "Not much space in the seats on the flight especially for 10 straight hours."
Prós: "The crew was nice and the entertainment was okay."
Contras: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"
Food and crew were amazing. Seat confer as well. I wish the plane was newer, looked a bit dated plus the entertainment screens were malfunctioning pretty often
Seating was run down.. needs lots of improvements..
Adorei a companhia é super recomendo
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "Clean plane , good crew ,"
Contras: "they didn't load my baggage from flight 1 to 2"
Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Contras: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Contras: "Flight was delayed"
Prós: "Tripulação excelente."
Prós: "Great crews, excellent customer service"
Contras: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Prós: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Contras: "There was no entertainment and the food could be better"
Prós: "The cue lines per zone are a brilliant idea!"
Contras: "More water provided during the flight. Also, the second meal was not very good."
Prós: "The crew"
Contras: "Seats! They were too small!"
Contras: "Check in process running smoothly and better announcement of gate change"
Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Contras: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Fantastic Crew!"
Contras: "Seats are comfortable but tight."
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Contras: "Missed the flight due to late landing from earlier connection"
Contras: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
Contras: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."
Prós: "Very quiet"
Contras: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."
Contras: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Prós: "I liked the food, the crew, the service"
Contras: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Prós: "The plane arrived in New York smoothly"
Contras: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Prós: "Only the cabin crew was good."
Contras: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Prós: "Fine for a 45-50 minute regional flight."
Contras: "Wouldn’t be great for long-haul flights."
Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Prós: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Prós: "Todo muy bien Volvería a viajar con ellos."