The hotel is located quite central, yet outside the business of city life. Very nice courtyard and garden where you can relax; and very friendly and helpful staff.
Athmosphere, location, breakfast (especially bread!), staff, bathroom, courtyard (flowers etc.), friendliness. In my opinion there could be more green vegetables in the breakfast table (perhaps taking advantage of the Bio-market nearby).
Good location, inobtrusive but friendly staff, hotel obviously kept to a good standard, nice individual touches. I usually stay in chain hotels for business trips (because you don't want any surprises) but I am glad that I came to Myers Berlin on this occasion.
I have appreciated the charm of the hotel and, above all, the position in a very calm street, very close to a U-bahn stop, in a fascinating part of Berlin, Prenzlauer Berg, rich in good venues, restaurants and pubs. The receptionists at the hotel did not seem very friendly, showing no attitude to speak English and speaking only German.
Great location for night life and access to city centre
The staff was excellent. The breakfasts were terrific and the Hotel is situated in a quiet area close to mass transit and great restaurants. I had to carry our "heavy" suitcases up several steps to the lobby of the hotel.
Located 3 minutes away from U-bahn, few minutes from grocery store and restaurants, quiet neighborhood, helpful staff; provided me with extra blanket when I needed it; great breakfast none
Good beds, warm shower, quietness, easy to reach, elevator, breakfast (value for money, but you must be hungry in the morning). Beds & bedlinnen a bit short for tall Dutchies.
Location, breakfast no air condition in room
Fabulous breakfast, quiet room, great beds Breakfast was sometimes very crowded and the staff had a hard time keeping up. THey were very nice though.
Nada, decepcioante. Diferente do apresentado a localização do Hotel não é boa. Longe de tudo principalmente para quem procura diversão e saídas noturnas. Chegando no quarto, a pia estava vazando e o ar condicionado não funcinava. Chegaram ao cumulo de colocar um balde debaixo da pia e me dar um ventilador de quinta categora. segundo dia nos transferiram de quarto e mais uma vez sem ar condicionado funcionando de forma adequada. Os funcionários mau falam inglês e só sabem dizer "sorry" para tudo que não funciona no hotel. Para um hotel dito de 4 estrelas falta muita coisa....
A facilidade da localização bem perto do Metro.
a simpatia dos atendentes
Em que pese não estar numa região central, pode-se chegar facilmente utilizando-se do eficiente transporte coletivo, especialmente os Bahn e o bonde.
Proximidade ao transporte público, facilitando o acesso aos pontos turísticos. Além disso, quarto claro e confortável.
Great for leisure. Relaxed breakfast. Limited use for business travel. No aircon. No breakfast before 8.00 am. Hardly any personel. Wouldn't book it again.
The rooms are furnished with authentic eclectic antique furniture. Every room has a theme. My room had a curio cabinet full of interesting objects, a lovely antique canopy bed, and several authentic asian antique tables and desks. A floor to ceiling window overlooks their lovely back garden. Many of the rooms have a bathtub outside the bathroom, basically in view of the living area. Its really quite cool. It is in a beautifully renovated 19th century apartment building with many period details. The hotel itself is on a quiet residential street. You would never know it is a hotel from the outside. Wifi didn't work one night out of the 5 I was there. The rest was perfect.
Loved the room - really a suite because enormous bathroom had a full sofa! Staff were extremely helpful and honor system for communal "mini- bar" was really nice. Breakfast buffet was very expensive (15 euros) but staff were very generous in charging us much less because we had only small amounts. Neighborhood is great - lively, great restaurants and fun shops. Hotel also has apartments; hence "family" designation above. Might have been nicer to stay within closer walking distance of tourist sites. Hotel is a 15-min walk or 1 quick tram ride to Aleksanderplatz - still quite close. But being in the thick of Prenlauer Berg really was fun.
Very friendly and helpful hotel staff. The hotel was in a good position within the city within easy reach of the centre and other amenities.
The unique atmosphere, design and staff A bath in the room would have been nice
it is a beautiful boutique hotel staff were fabulous the breakfst excellent, very nice stay. we found the futon very uncomfortable and the hotel just a bit out of the way and not many cabs near the hotel. Think they should consider wireless internett.
Ackselhaus was fabulous - the staff were friendly and the rooms were incredible - i would definately recommend it to others none
very comfy beds and helpful staff
Calm. Felt more like a small apartment than a hotel. In a good way.
peace and quiet, beautifully and thoughtfully designed modern apartment, quirky fountain garden, helpful but not intrusive staff uncomfortably hard mattresses!
Lovely hotel, very quiet with nice courtyard. Location is good, in a beautiful neighbourhood with lots of nice bars and good restaurants close by. Good transport connections close by.
Para mim, foi um choque a entrada, e uma surpresa muito agradavel o quarto em si bem como o proprio cafe da manha, vou indicar comentando a entrada. Creio que a entrada do hotel poderia ter um aspecto melhor . o interior esta bom mas a entrada deixa muito a desejar.
Boas acomodações,presença de cozinha no quarto e ótimo café da manhã
Da gentileza e atencao dos funcionários.
tudo. Altamente recomendavel. fantastica relação qualidade preço
Localizaçºao, charme e calma. Absolutamente impecável.
Razoavelmente equipado. Nada a acrescentar.
the hotel is very quiet the view wasn't very attrative
central in Prenzlauer Berg, close to alexanderplatz, Small hotel. Nice staff. Nice rooms air conditioning will be nice. There was very hot in our room (street side). no free wi-fi. breakfest - 6 euro in hotel / 7 euro at very nice bars on hufelandstrasse (200m) - your choice
The staff is extremely warm and helpful. The rooms are simple, clean, and quiet. The hotel is a little off the beaten track (not near an U-Bahn stop), however, the M4 and M10 trams are just one block over in either direction and are just as convenient--less than 10 minutes to Alexander Platz.
The atmosphere, availability of staff, room was perfectly adequate That breakfast is an additional charge and that I was charged 20% more than others staying at the same time. Advice: book by phone, not online.
Location was good, room was clean, comfortable and quiet and the staff were helpful. A bar would be nice.
That even though the rooms were small, they had connecting doors so a family could stay together. It was on a busy road so it was quite noisy.
New hotel, clean, reasonable price, come and go anytime of the day, Internet access at the reception. Wireless Internet in the rooms not free.
the location ande the service
Very nice breakfast! It was very clean! There was no aircondition in the room!! There was also a lot of noise from traffic below!
clean and pretty. San Marco restaurant in front of the street is good value for money
very charming and hospitable atmosphere We came very late and unannounced so they were a little unprepared for us but they pulled through beautifully.
Linnen was an extremely charming, beautiful place to stay. The hotel was decorated with care and attention to detail. Its in a wonderful location close to a Flea Market that occurs every Sunday, public transportation, and an interesting neighborhood.
Proximidade da estacao de U-Bahn, boa vizinhanca, tranquilo, máquina de café no quarto e acesso à internet por Wi Fi Funcionarios nao falam bem ingles, o que dificultou bastante a comunicacao. Quanto a limpeza, diariamente uma pessoa fazia a arrumacao do quarto, mas nunca trocava ou lavava COPO ou XÍCARA que haviam sido usados.
Hotel para jovens em viagem, Quartos cómodos, perto de estação de metro, óptima relação preço qualidade. Pequeno-almoço
da localização Da limpeza dos quartos, do chuveiro da banheira, da falta de toalhas disponbilizadas, do barulho dentro do hotel
Disponivel 24h. Não mudaram as toalhas que deixei no chão.
Excelente para quem vai ficar aproximadamente 5 dias: conforto, boa localizacao e os funcionarios sao atenciosos.
Localização, preço justo, facilidades, jovens hospedados, café da manhã, limpeza e tamanho do quarto e hotel em geral.
Localização, comodidade e atendimento.
It is very close to a train station, therefore very handy for anyone who intends to navigate the city by public transport. I don't understand how a hotel in this category can have a 'breakfest not included' policy. It doesn't make sense to charge the morning meal separately, as it feels like those budget airlines. Overall perceived value will increase if they rethink that.
Late arrival, very nice polite lady on the reception. Mix restaurant excellent food
Good Location, Clean and comfortable rooms, willingness to cater to special needs (non-smoking rooms), helpful staff. Booking process: Unfriendly booking process, web site does not provide sufficient information for visitors wanting to book on-line (eg, the differences in payment policies for the types of rooms, ie normal/guaranteed/non- refundable is not explained), thereby leading to confusion. No flexibility in revision in booking. Same rooms booked once are available later at lower rates, but no consideration was given to the guests despite making request in this regard, thereby leaving a feeling of unfair play. Hotel Facilities: Absence of a lounge area for casual meetings; absence of tea-coffee maker and plug adapter in room; no bell boys to help with luggage; complimentary breakfast not provided with some types of booking; no computer station (to check mails)
Location of hotel
Staff were very helpful. Shower was excellent. Bathroom was clean.
A comfortable hotel in a nice neighbourhood - good restaurants very near by - with friendly staff and a superb breakfast! The first room I was shown was rather small but they were happy to move me.
Great location, secure underground car park, 24/7 reception, free wifi. Quiet room with nice view over gardens. Only had a smoking room left which was very unpleasant. Had to sign a 2 page disclaimer to get a Wifi access code, which only worked on one laptop. Breakfast on the expensive side.
The cleaning staff did a great job. The beds were very comfortable and the view from our room was great. We were able to open our window and get fresh air without worrying about noise or risk of someone entering the window. We like a cooler room, so this set-up was perfect. I thought our room included breakfast, it didn't, which was my mistake, but someone should have explained that to us at check-in, not after we were eating. The other problem was the the breakfast. It was a disappointment. We were on a 3-week trip and all other places had fantastic breakfasts. This one had burnt eggs, stale bread and soggy cheese. With a little tweaking it may be able to reach the level it needs to be at for the 14 Euro charge.
Clean and quiet room, good location in Prenzlauer Berg / Mitte with U-bahn nearby. Friendly staff at reception. The breakfast buffet was very expensive compared to numerous breakfast-offering restaurants in the area. The service at breakfast was not friendly. Also, at one point we had to wait very long in the reception before we got our key, other than reception staff didn't care at all about us ringing the reception bell.
Friendly staff, clean and great location
Exellent place in Mitte. Very silent and calm. No noise from the street. Easy access to U-bahn.
Good location, very pleasant and most helpful reception staff. Would be pleasant to have kettle and coffee provided.
decent location, cheap construction work going on right outside my first floor window at 8am every day, a shower whose hot water only seemed to last for about 2 minutes.
Room looked nothing like website photographs, person at desk didn't seem to have a booking when we arrived. Not sure your website has a working link with the pension. Overall it was a poor experience. For £200 I expect to feel more welcome and cared for.
Room quite clean except for carpet, which was quite dirty. Quiet location away from street noise. Did not know key could only be picked up during certain hours and that no one was around to answer questions except during certain hours. Doors don't keep out sound from within hotel; happily, very quiet guests. Noisy guests would be a big problem. Very poor ventilation in hall -- someone somewhere was smoking, smoke all gathered at end of hall and right next to head of bed, so I got to smoke along. Finally stuffed extra blanket in door crack to help problem.
Good location in the Hinterhof, so away from the noise of Ecke Bornholmer/Schoenhauser. Decent breakfast included. Allowed me to check out late without any fuss. Room and en suite were small; mattress was tired.
Friendly, helpful and clean location that is two minutes away from the metro.
If you arrive after 8 probable more like 6 there is nobody at the hotel there is a sign that tills you to go to the sauna down the road but it is closed 3 days out of the week I finally found the number on the reservation conformation that I had with me and thank god my cell phone worked (I am still waiting for that bill) called the number and the lady talked me through getting the key out of the key safe.
A friendly, homely hotel with a perfect berakfast and a beautiful garden