Hotéis em Prenzlauer Berg, Berlim

Nada, decepcioante. Diferente do apresentado a localização do Hotel não é boa. Longe de tudo principalmente para quem procura diversão e saídas noturnas. Chegando no quarto, a pia estava vazando e o ar condicionado não funcinava. Chegaram ao cumulo de colocar um balde debaixo da pia e me dar um ventilador de quinta categora. segundo dia nos transferiram de quarto e mais uma vez sem ar condicionado funcionando de forma adequada. Os funcionários mau falam inglês e só sabem dizer "sorry" para tudo que não funciona no hotel. Para um hotel dito de 4 estrelas falta muita coisa....

Location, breakfast no air condition in room

I have appreciated the charm of the hotel and, above all, the position in a very calm street, very close to a U-bahn stop, in a fascinating part of Berlin, Prenzlauer Berg, rich in good venues, restaurants and pubs. The receptionists at the hotel did not seem very friendly, showing no attitude to speak English and speaking only German.

Razoavelmente equipado. Nada a acrescentar.

The atmosphere, availability of staff, room was perfectly adequate That breakfast is an additional charge and that I was charged 20% more than others staying at the same time. Advice: book by phone, not online.

the hotel is very quiet the view wasn't very attrative

da localização Da limpeza dos quartos, do chuveiro da banheira, da falta de toalhas disponbilizadas, do barulho dentro do hotel

The cleaning staff did a great job. The beds were very comfortable and the view from our room was great. We were able to open our window and get fresh air without worrying about noise or risk of someone entering the window. We like a cooler room, so this set-up was perfect. I thought our room included breakfast, it didn't, which was my mistake, but someone should have explained that to us at check-in, not after we were eating. The other problem was the the breakfast. It was a disappointment. We were on a 3-week trip and all other places had fantastic breakfasts. This one had burnt eggs, stale bread and soggy cheese. With a little tweaking it may be able to reach the level it needs to be at for the 14 Euro charge.

Friendly staff, clean and great location

Location of hotel

Good Location, Clean and comfortable rooms, willingness to cater to special needs (non-smoking rooms), helpful staff. Booking process: Unfriendly booking process, web site does not provide sufficient information for visitors wanting to book on-line (eg, the differences in payment policies for the types of rooms, ie normal/guaranteed/non- refundable is not explained), thereby leading to confusion. No flexibility in revision in booking. Same rooms booked once are available later at lower rates, but no consideration was given to the guests despite making request in this regard, thereby leaving a feeling of unfair play. Hotel Facilities: Absence of a lounge area for casual meetings; absence of tea-coffee maker and plug adapter in room; no bell boys to help with luggage; complimentary breakfast not provided with some types of booking; no computer station (to check mails)

Staff were very helpful. Shower was excellent. Bathroom was clean.

Clean and quiet room, good location in Prenzlauer Berg / Mitte with U-bahn nearby. Friendly staff at reception. The breakfast buffet was very expensive compared to numerous breakfast-offering restaurants in the area. The service at breakfast was not friendly. Also, at one point we had to wait very long in the reception before we got our key, other than reception staff didn't care at all about us ringing the reception bell.