Hotéis em Steglitz-Zehlendorf, Berlim

Good breakfast, quite rooms despite central and busy location smell of smoke in common areas

I would say that the hotel benefits the most from the excellent staff. They are all very friendly and helpful which is what you would expect from a hotel boasting four stars but is sadly not what you always get. The coffee points are also a great idea. The restaurant in the evening is a little over priced as is the breakfast if you happen to be someone who can't eat a lot in the morning but would like to have something before going out. For a hotel that has a lot of business people staying in it the fact that the access to wireless LAN is free is a plus but the connection is very poor and often doesn't work at all.

The hotel staff are very friendly and helpful. Conveniently located right next to the Rathaus-Steglitz station (U+S), about 15 mins ride from Unter den Linden. Price are reasonable for what we got, even though new the year's eve rate was quite a bit higher than normal. The pillow is too thin, maybe.

The staff will spoil you and they will try to get the comfort you need. The hotel is placed in a middle of the forest. It is a quiet and nice place. The image of the hotel is dragged down because of the dirty and stained carpet from hallways and room. The bathroom wasn’t clean either.

discrete, silance, excellent breakfast

Friendly staff and wifi works well. Beds are short and really narrow. Drapes are not blackout and rather thin so between a short bed and light waking me up early, was not a great sleeping experience. No air conditioning in the room, so if you are staying here in summer like I did be prepared to sweat. Also, if you have a roadside view, traffic is loud, so open windows are not much of an option.

Nice location - quiet but also easy to reach by public transport; breakfast really great

Staff were very helpful, clean rooms and good value

Room had kitchen facilities - although very sparse (1 glass, no cups, no teaspoons) There was a balcony, the hotel is very close to the S-Bahn and there was a bus stop outside which takes you to Alexanderplatz and Postdamer Platz. There were 3/4 restaurants in close vicinity (Chinese one next door) as well as 2 supermarkets. The room was very dusty and obviously hadn't been cleaned for a while. Also because there is no reception cover at the weekend, there was nobody that you could complain to, in order to change the room. This was the only thing that let the hotel down. Otherwise for the price it was a sufficient, good sized room.

having a kitchen in the room they do not have food facilities, like breackfast

the apartment was large the rooms were not clean, carpets, walls were dirty, the mini kitchen was not functional and the dishes nor washet for a long, long time... the towels were not changet in the 5 days I stayed and not even the garbage was not taken.

good value for money.Closed to metro station. Big and clean apartments A little bit far from city centre

Clean, wel designed rooms with facilities to prepare food. No reception during weekends and restaurant next door not always open to receive keys.

Not too much A lot, one towel for three days, not amenities at all, The head shower was leaking and broken, the seat of the toillet was defective and from another cheap brand. I hope the next time at least you can have wireless service. lack of cleanliness

They charge the invoice with extra fee. No reason for that.

The hotel is quite ejoyable, tidy, not so big, but for some purposes perfect. The food served in there is very tasty and delicious, and the stuff crew who is working there, is friendly and hospitable. No.

Location really great - being within the S-Bahn complex at Wannsee. The outside dining area was really great. Staff were never at the reception desk - sometimes quite abrupt. I had to try to look for staff to check in and then search the complex for staff to check out. Hotel runs more like a restaurant with rooms etc. Also, whilst location within the S-Bahn station (yes, really!) was very handy (for Potsdam or a longer commute to Berlin) - the noise at 4:30 in the morning was a bit of a nightmare if you leave your window open (although fans are provided in the rooms to avoid this).

Ideally situated for my business. Value for money. Close to S-Bahn into Berlin.

Frienliness of the staff