Voos para São Paulo Congonhas

Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Contras: Move the drapes a few more inches back.

Prós: The crew were excellent and seats were comfy.

Contras: Headphones for the entertainment centre.could have been better. Sound quality not great.

Prós: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Contras: Flight was delayed, had to run to my next connection flight.

Contras: The plane is so old..,

Contras: The plane is so old..,

Contras: Everything was OK

Prós: Professional crew. Good simple check in.

Contras: Nothing.

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Contras: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Prós: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Contras: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Prós: Despite being a short flight, they gave food

Contras: Nothing. All ok

Prós: Amazing crew and on time flight

Contras: None

Prós: Great airline

Prós: Customer care was super supportive

Contras: Inflight sandwiches

Prós: Great crew.

Contras: Ran out of business class meal. Substituted a Econ class.

Contras: Boarding was crazy. Could not everyone in the gate area.

Contras: food.

Prós: Very smooth, great staff.

Contras: Water available in waiting area.

Prós: Crew was great! Seat a bit tight, like all airlines In economy

Prós: Everything was ok

Contras: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Prós: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Contras: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Prós: The crew was excellent and surprisingly the seats were comfortable.

Contras: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Prós: Crew good and seat OK but not exceptional for business class

Contras: Food was average - main course could have been better. Range of movies ok but not great

Prós: Good amount of space on the plane, lots of movies to watch, good food and drink.

Prós: Almost everything, especially the crew.

Contras: Don’t feel like anything should be better to be honest

Prós: Muslim food

Prós: Crew was great. Seats were comfortable.

Contras: The airline lost both of my luggage suitcases.

Prós: Everything! The service was exceptional!

Contras: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Prós: Tripulação boa

Prós: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines

Contras: The Kayak website sucks

Contras: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight

Contras: Flight to Lisbon late. Missed connection Now have 10 hour delay

Contras: When late, pls help passangers.with no helpfull people dont work

Prós: Crew good and seat OK but not exceptional for business class

Contras: Food was average - main course could have been better. Range of movies ok but not great

Contras: Boarding was crazy. Could not everyone in the gate area.

Prós: Impressive service... amazing crew, very friendly and professional

Prós: Excellent crew, good food & movie selection.

Contras: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Prós: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Contras: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Contras: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Prós: It was very comfortable and pleasant.

Contras: Could be a little better the service, the dinner was late

Contras: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Prós: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Contras: Flight was delayed, had to run to my next connection flight.

Prós: Food was great, enjoyed watching videos, staff very profession and friendly.

Contras: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Prós: Crew was great and seats had footrests.

Contras: Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again.

Prós: New aircraft had free Wi-Fi and lots of movies. Clean.

Contras: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Prós: NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS

Contras: EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER

Prós: legroom in business is good, food was ok. only one round of drinks was offered.

Contras: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.

Contras: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Contras: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Prós: Polite and friendly service

Contras: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Prós: I like the comfortable seats

Contras: Service lag a little

Prós: Crew good and seat OK but not exceptional for business class

Contras: Food was average - main course could have been better. Range of movies ok but not great

Prós: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Prós: very nice crew

Contras: my bagfage was lost