Encontra voos baratos de Lisboa para Aeroporto Internacional de São Paulo-Guarulhos

Contras: "Seats looked older generation and configuration not great"

Prós: "Good crew"
Contras: "Seats way too cramped."

Contras: "Seat comfort"

Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Prós: "Foot rest in coach"
Contras: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Contras: "The flight was late"

Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Contras: "Space!!!!"

Prós: "Good seat. Nice aircraft Helpful check in."

Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Prós: "The worst flight in my life"
Contras: "Everything"

Contras: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Prós: "Crew, on board entertainment..."
Contras: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."

Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Contras: "TV at each seat"

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Prós: "no"
Contras: "everthing"

Contras: "more seat space and padding, no charge for soft drinks"

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Prós: "Boarding and Check in was really good"
Contras: "The temperature of the plane was too cold. A bit warmer would have been better."

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Contras: "Old aircraft Business seat narrow"

Prós: "Window seat & no one sat next to me"
Contras: "Customer service at baggage check in desk. Very very poor and slow"

Contras: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Prós: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Contras: "If the passenger name was changed as requested and I would not lose the money."

Prós: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Contras: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Prós: "easy enough..."

Prós: "On board entertainment"

Prós: "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"

Prós: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Contras: "It was great!"

Contras: "You have to pay for everything"

Prós: "Entertainment system"
Contras: "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"

Contras: "Breakfast is too early, as soon as take off they serve. it should be before landing."

Prós: "It was very fast to board, and the landing was great"
Contras: "No entertainment, no free snacks"

Contras: "Desorganização do embarque e atraso na saída"

Contras: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"

Contras: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Prós: "The seat"
Contras: "The food. Awful. Awful. Beyond awful."

Prós: "Good service by attendants. Good food."
Contras: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Prós: "Tryp Hotel at GRU"
Contras: "We should get some sort of refund. Just food and hotel is not enough"

Prós: "Gave good snacks"
Contras: "Annnouncements weren't clear in English or Spanish only in Portuguese"

Prós: "The food was really good. The service was good as well. The movie selection was very good."
Contras: "Economy seats are really uncomfortable for long flights, my knees suffered."

Prós: "The plane was clean, the flight was good with minimum turbulences."
Contras: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."

Contras: "I have time toget the other flight but they already have every thing ready to let us in Sao Pablo, I have to stay 1 day. That was very bad."

Contras: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."

Contras: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."

Prós: "Friendly crew, comfortable seats, good boarding process!"

Contras: "Ok"

Contras: "Bags did not make the flight. Served no water or drinks."

Prós: "Everything"
Contras: "Nothing"

Prós: "Flight at time. Arrived earlier than expected."
Contras: "I ordered a cava bottle and it was hot. But rest was ok"

Contras: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Contras: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"

Contras: "Infotainment system"

Contras: "Still waiting for luggage 2 hours after flight arrived."

Contras: "USB outlet not working seat 21D"

Prós: "It was cheap"
Contras: "Flight was late, boarding and unloading was slow so I missed my connection to LA."

Contras: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "The aircraft comfort"
Contras: "Do the checking before not 15 min before the departure"

Contras: "Missed connection and this delayed by 20 hours to final destination."

Contras: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "The food is very good in 1st class."
Contras: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."

Contras: "All processed food. GMO’s. No organic options."

Prós: "That IBERIA brought me to where I wanted to be"
Contras: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"

Contras: "very rude gate crew. impatient and not helpful. they need a new job if they are so miserable."

Prós: "Seats"
Contras: "Poor boarding process"

Prós: "Very good food and beverage. Good entertaiment, but been long trips there should be a little bit more selections of movies and series."
Contras: "For long flights, on bussiness and first should be more chance to have open fresh beverage (Non Alcoholic) and options of snacks."

Prós: "On time"
Contras: "No seat choice."

Contras: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."

Prós: "Everything was perfectly...nice crew"

Prós: "Entertainment system is great. Lots of new released movies."
Contras: "Boarding is chaotic mixing priority with the rest of passengers."

Contras: "No free food or drink was offered."

Contras: "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."

Prós: "OTP, the plane was modern, high load factor, which means that this flight is doing good. The wifi was also good,"
Contras: "Only 4 bathrooms for the whole economy and premium economy classes and only at the center of the plane. No snacks between dinner and breakfast."

Prós: "Who assigns the seats? A monkey?"
Contras: "Who assigns the seats? A monkey? Half my party was seated away from me (including my 5 year old daughter); we were put in an exit row and then moved. Everyone around us was sitting apart from their traveling companions so that we talked over each other. The whole thing was absurd."

Prós: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Contras: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Prós: "On time, polite, comfortable"

Prós: "Other than that I landed safely. Nothing"
Contras: "From the staff to the food but mostly the staff. I have never experienced worse customer care then this. Pretty bold statement since I’m a New Yorker. Flight was delayed and it wasn’t weather related. Too much to complain about . Never again will I travel with them."

Prós: "Very short flight."
Contras: "The stop in San Salvador is very disorganized."

Prós: "Easy boarding On time Very organized"

Prós: "Arrived 10 min early"
Contras: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."

Prós: "Nothing, their attitude showed no interest in helping me and my mother going back to the US."
Contras: "They were not able to bring us on board even if we made it an hour early."

Prós: "Nice plane an movies"
Contras: "The lost my luggage"

Prós: "goed attention in Iberia A320 600 and very wide"

Prós: "Entertainment choices were ok."
Contras: "no leg room."

Prós: "On the plane, the trip was fine. The trans-atlantic section of the flight was surprisingly spacious."
Contras: "The connection was too short in Madrid, so I missed my flight to Berlin and was stuck in the airport for 11 hours. No airport lounge. Kind of a drag after a 9 hour flight. Also they said that my luggage would already be in Berlin but it was not and now I am still trying to find it. Yikes!"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "Everything was pretty good"
Contras: "The seats were kind of tight."

Prós: "I was pleasantly surprised by the amount of legroom. Service was pleasant."

Prós: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Contras: "Nothing"

Prós: "Fast and clean. Smooth ride."

Prós: "The movie selection was okay. The plane didn't crash. Our luggage arrived safely."
Contras: "The boarding process was disorganized and took very very long. Thus we left late. The crew wasn't particularly attentive. We were given seats in the last row and couldn't recline at all for the long flight. Since we booked our seats over six or seven months ago this was a disappointment. Because we were in the last row we got the food last. It wasn't particularly tasty. There was no choice in food. They just dropped some beef dish on or trays. The woman ahead was a vegetarian. The flight attendant told her her only option was to eat peanuts. Extra water was never offered. The breakfast sandwich with ham and cheese was inedible. It was cold and tasteless and difficult to chew. I've been on about 30 international flights. This was one of the three worst ever."

Prós: "The crew."
Contras: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Contras: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Contras: "O uso de mascara não foi obrigatório"

Prós: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Contras: "A different airline"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "We upgraded to first class, so everything was perfect!!"
Contras: "Nothing"

Prós: "Food taste"
Contras: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."

Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Prós: "THE FLIGHT WAS PLEASANT"
Contras: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "N/A"
Contras: "N/A"

Prós: "Excelente"

Prós: "Flight was canceled"
Contras: "Flight was canceled"

Contras: "It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable."

Prós: "Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight."
Contras: "No entertainment"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Contras: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "Nothing went wrong so it is good enough for me"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Contras: "Food timing, displays for video tiny and no selection possivble."

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "Everything else"
Contras: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Nothing"
Contras: "Everything"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "Conforto"

Contras: "Atrasado como sempre... uma vergonha"

Contras: "Delay as always with TAP"

Prós: "No incidents which is always a good thing. I would've liked that the seat had a USB charger though."
Contras: "For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through."

Prós: "The crew was so nice"
Contras: "Food can be better"

Prós: "Commitment to on-time travel, nice friendly staff, professionalism."
Contras: "Seat had peanuts on it - I think it had not been cleaned. There were also rumpled newspapers in the seat back."

Contras: "I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future"

Prós: "Trip was short."

Contras: "Very poor company . Not recomendet . Dont fligth wuit them"

Prós: "Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice"
Contras: "The only things i can think of are already given in business class, like even wider seat and spaces between lines"

Prós: "Comfortable seats from the good old days on board B 737"

Prós: "Got me where I wanted on time"
Contras: "Toilet was disgusting, crew spoke over the pa and could not understand a thing, entertainment was an old in the back of the seat player very slow and bad picture. Breakfast was a piece of bread."

Prós: "Safe TO and landing."
Contras: "Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection."

Contras: "There was charge for a checked bag which I thought on booking was included"

Contras: "Boarding time notification and check luggage’s cost"

Prós: "Nothing"
Contras: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"

Prós: "The fly attendant was very nice and helped"
Contras: "The worst experience ever, they charge $190 extras"

Prós: "Nothin"

Contras: "Late boarding, and had to get on a bus to get to the plane."

Prós: "Delayed arrival of the aircraft in Lisbon , subsequently hour plus departure delay ,onward connections and baggage lost."

Contras: "Next time Air France of British Airways. No more Air Europa."

Prós: "Air Europa's fare was cheap, but not as cheap as Latam but I was traveling with a friend who had already bought his ticket. The 5 hr flight from Tel Aviv to Madrid was in a super aircraft. Extremely comfortable flight."
Contras: "The flight to São Paulo was in an older aircraft, more cramped and no personal entertainment consuls. All in all the flight was fine being an overnight flight, but I would have expected the better aircraft on the long haul flight and the less comfortable aircraft on the short haul. Still good value for money and I'm would definitely fly Air Europa again!"

Prós: "I was able to back to home"
Contras: "The plane doesn't have a entertainement system for each one, instead it was a tiny screen on teh top of some seats. Food is average"

Prós: "The crew, the food the entertainment"

Prós: "Flight crew was accommodating. Moved us to an empty row so our infant child could stretch out and sleep."
Contras: "Have to pay to secure seats in advance. No access to a bassinet even though we were traveling with an infant"

Prós: "Vuelo de la excelencia"

Contras: "Very unorganised"

Prós: "Easy check in. On time. Great crew. Love the 787 Dreamliner."

Prós: "For a short flight chair was comfortable."
Contras: "No food, no entertainment. Late plane"

Prós: "Didn't care for just one movie choice but I liked the price!"

Contras: "Food very bad, long delay, reading lamp did not work, waiting time at landing, bad airline ... not recommended"

Prós: "This flight was cancelled without notification, please contact me immediately."

Prós: "I guess not being in the middle seat since there were none and having a seat to myself."
Contras: "There was a delay getting into the plane and then it was still super hot in the plane. Also baggage wasn't clear in terms of buying checked in baggage."

Contras: "Still haven't received over 2 days now"

Prós: "nothing"
Contras: "no service, bad food, no individual tv screens, no choice movies"

Prós: "Crew was nice"
Contras: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."

Prós: "No había nada que me agradara de este vuelo."
Contras: "Nuestro vuelo entre Boston y Lisboa arriba llegó con retraso a su destino, Lisboa. En Lisboa, las maletas se retrasaron más de 1 hora. Debido a ambos retrasos, perdimos el vuelo de conexión entre Lisboa y Oviedo. En Lisboa, los empleados del mostrador de Air Europa ni nos miraron a la cara. No se disculparon ni hicieron ningún ademán de ayuda. No había otros vuelos entre Lisboa y Oviedo hasta el día siguiente. Tuvimos que rehacer los billetes de avión en el aeropuerto de Lisboa, encontrar un hotel en Lisboa y cenar allí por el retraso del avión de su compañia y el indebido manejo de equipajes. Aunque las compañias aereas entre Boston y Lisboa y Lisboa y Oviedo fuesen distintintas, el asunto de " no es nuestro problema" " no es una sloución" al viajero, especialmente cuando se trata de vuelos internacionales. Lo menos que Air Europa podría haber hecho por nosotros es habernos facilitado un voucher para pasar la noche en Lisboa. Por decirlo claramente, rehacer los billetes a Oviedo y pasar la noche en Lisboa sumó otros 1000 dólares. Ni que decir que en Oviedo tuvimos que rehacer todo lo demás,porque nuestro vuelo no salió hasta las 4 de la tarde del día siguente. La vuelta del día 21 de Julio desde Lisboa a Boston aconteció iigualmente con otras dos horas de retraso. La compañia Delta en Boston e ofreció a montarnos en un avión Bostón-Atlanta más tarde sin gasto alguno. Su compañia en cambio se disculpó en un vuelo internacional. Su lema "No es nuestro problema". De poco sirve esto ahora de vuelta en mi casa, exceptuando que esta familia no utilizará en el futuro su compañia en ningún vuelo internacional, ni recomendará su aerolinea a otras personas. Nunca Iberia,Delta, Air France, British Airways, Tap ni American se han comportado de este modo a lo largo de nuestro recorrido por el mundo."

Contras: "We were an hour late taking off after boarding"

Prós: "People were all nice both on the ground and in the air"
Contras: "It was a prop job, ground entrance and, because some passengers were delayed, we were 25 minutes late taking off. Problem was, as it wasn't close to the terminal, there was no AC and it got REALLY warm on board."

Prós: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Contras: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."

Contras: "The line for checking in with previous online check in is redicouslously long, what is the point with doind online check in if you have to be standing 1 hour just to drop the bags? It happened in both flights to rhe point that we almost lost our flight from madrid to lisbon"

Contras: "Bad food"

Prós: "11 hours flight with no movies. Flight attendants very rude. Bad food. Seats doesn't stay where you want them to stay. They move by itself. Very disorganized embarkation, landing and takeout procedures. I had 3 delayed flights. Very bad experience. I don't recommend at all. Dirty cabin. I found someone else's hair when I opened the pillow."

Prós: "Everything was just perfect. I will flight with them again."

Prós: "flight on time"
Contras: "food"

Prós: "Pretty standard experience on this flight for what you pay."
Contras: "Delayed. No transparency. Not a single detail with the passengers despite waiting for 2 hours at the airport."

Prós: "The staff is very helpful and the food is very good."

Prós: "I'm six feet tall with long legs and I was actually comfortable for the flight. It was nice for a change."
Contras: "It was a connecting flight for a lot of people but the crew didn't say where to go for connections. I know that's not really their job, but many people (ourselves included) were running through the airport to first find then travel to our connections. A simple "go right for connections" could have sufficed because in a very un-airport-like move, there were no signs about connections, just gates, and our boarding pass for the connection said Gate ABC--which meant it was either Gate A (60 options), Gate B (60 options), or Gate C (60 options) and Gate A was slightly left and the other two were about a 30 minute run/walk. We had 45 minutes between flights, which we thought was reasonable, but we spent 15 of them trying to figure out where to go and asking airport employees who said follow the gate number and when we showed them Gate ABC, became confused because there was no gate number."

Contras: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"

Prós: "On time!"
Contras: "The food is not good. Little space between seats."

Contras: "The flight was delayed 3 hours and the boarding was quite disorganized."

Prós: "787 was nice. Individual Tv with movies was nice"
Contras: "Plane left 2 hours late and the information why was sporadic. Food below average"

Prós: "Left on time"
Contras: "Air Europa is using an old plane for the MAD-SJU route. It's a flight over 8 hours long. The entertainment screens are overhead, seats not so great."