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Prós: Very friendly, helpful and communicative crew.

Contras: Only complaint: the touch screen on the seat back was oddly unresponsive and this made it a bit difficult to interface with the various in-flight entertainment options; the streaming music in particular.

Contras: Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning.

Prós: Very good customer service on flight. Love the way they treat their customers.

Contras: Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else.

Prós: The entertainment selection is quite great.

Contras: The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!

Contras: All is perfect

Prós: The leg place and reclining chair

Prós: Efficiency

Contras: Boarding

Prós: We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board.

Contras: It's a short flight, only water offered on board.

Prós: The crew was excellent.

Contras: The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.

Contras: The craft is a bit old. Harsh landing.

Prós: Air. France usual

Contras: No lights working on plane. Couldn't read or do work WiFi wasn't working either

Contras: Really hard to get boarding passes online

Prós: The crew was so nice and funny!

Contras: The food could be better, but I understand ultimately what it is: mass produced. The pretzel bread is good. The chocolate chip cookie is great. The ice cream is great. The lemon and something cheesecake dessert was too lemony for me, but my mother would have loved it.

Prós: Landed early

Contras: There were not head flaps on the seat. The person seated next to me overflowed into my seat making it uncomfortably warm even with the air vent fully open. Was in & out of sleep during a red eye flight.

Contras: Faster lines at check-in. More courteous security personnel

Prós: Yes, . Amazing crew Seat was comfortable.

Contras: Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating.

Prós: Tripulação excelente, atenta às necessidades dos passageiros e prestável

Contras: Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música

Prós: The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight.

Contras: Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal.

Contras: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.

Contras: USB outlet not working seat 21D

Prós: Crew

Contras: At least they could offer drinks

Contras: The seats are amazingly narrow and uncomfortable for 5 hours flight.

Prós: Entertainment was ok, had holl rodarte options and good variety

Contras: Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev

Prós: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!

Contras: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.

Prós: Surprised to get a meal on such a short flight! Very good service.

Prós: The staff were good

Contras: Better seats and it was not Turkish Airline they change to another company

Prós: In flight entertainment was definitely above average.

Contras: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Contras: The flight was cancelled.

Prós: Got from one place to another

Contras: Seats are terrible, no entertainment, and high expenses even for soda! Since when is BA in a race to the bottom with all of the other terrible airlines?!

Prós: The fare was OK

Contras: British Airways was once again late and they lost my luggage -- on a short, direct, one-hour flight, where I checked in 2 hours early. Unbelievable. They have gone from one of the best to one of the worst. No amenities, surly crew, and terrible performance. Never again.

Prós: The crew did their best to maintain morale.

Contras: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Prós: Luggage allowance for sports equipment and delicious lunch

Contras: Single use plastic - time to eliminate for good.

Prós: The pilot flew very fast to make up for time lost.

Contras: We boarded late at casa. Very unconfortable.

Prós: Security seems paramount to them

Contras: Dont think the left hand knows what the right hand is doing... showed my passport 5 times to get on the plane

Prós: Service ,staff

Contras: AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took.

Prós: The plane was large and the seats very confy.

Contras: The AirEuropa App, doesn’t work very well with IPhone, getting constantly error signs. I decided to change my seat after getting the boarding pass, but it was impossible. The app didn’t allow me.

Prós: Was not full

Contras: Out dated plane. Poor boarding process, bad service horrible food

Contras: Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump.

Prós: Crew was very engaging and service was good.

Contras: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Prós: Good beverage service.

Contras: Over an hour delayj for departure.

Prós: Very friendly crew and on time with no problems.

Contras: There was no wifi on flight

Prós: Nothing

Contras: Everything

Contras: (1) Luggage lost - not transferred in Casablanca (2) no entertainment on the flight

Prós: The flight is great once you are through security.

Contras: The airport experiance is not for the faint of heart

Prós: Nothing is fine , food is shity

Contras: Comida ruim e as pessoas não foram bons.

Prós: Leg space was great and bathrooms were wider than usual.

Contras: The entertainment center was falling, the touch screen was not working well, and the movies were all very outdated. There was no USB charger.

Prós: Spacious ,new planes . Friendly crew . Great value for a relatively cheaper flight than other airlines .

Contras: Entertainment system lacked content , they should consider loading a greater variety even if it is older content . Food was decent but received some rock hard rolls and crossiants.

Contras: Planes need to be better maintained especially the in-flight entertainment.

Prós: Everything as expected!

Contras: Had to pay for food. not a single chip :(

Prós: Was not full

Contras: Out dated plane. Poor boarding process, bad service horrible food

Prós: The plane its so big and we arrived in barcelona on time its my second time.

Prós: Lost bag was delivered all the way to Chesapeake VA.

Contras: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Prós: The entertainment selection is quite great.

Contras: The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!

Contras: No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs

Prós: Having a seat on the plane after it being delayed over 5 hours,

Contras: Leaving on time.

Prós: The large amount of entertainment to choose from was very nice.

Contras: Timeliness and comfort in seats could be better.