Encontra voos internacionais em promoção de Lisboa

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "We were able to leave the country quickly."
Contras: "It was freezing on the plane."

Prós: "Nothing."
Contras: "Timeliness. Cleanliness. Service. Food and drinks."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Contras: "Not even water provided without charge on the morning flight from Portugal to London."

Prós: "Left relatively on time, friendly crew, clean cabin, and good enough"
Contras: "Completely disorganized boarding from front and back of aircraft led to clogged isles as people from the back tried to make it to the front and visa versa."

Prós: "Good crew!"
Contras: "No complimentary coffee or soft drinks! No entertainment!"

Prós: "My flight was delayed and rescheduled 3 to 4 times. Then once flight took off, There were no complementary snacks...not even water."
Contras: "All of the above. There should have at least been free water on the flight, given that it was significantly delayed"

Prós: "Actually was British Airways and not another airline. Service was great."

Prós: "Nothing"
Contras: "Closed the flight too early and didn't help rebook... cost me thousands of dollars. Lisbon airport was a mess and they didn't even wait 5 minutes after the official end of boarding. Set on the tarmac for 25 minutes, but didn't take passengers in the meantime. No humanity.... never using BA again."

Prós: "Good enough room, and had personal screens to watch movies and TV"
Contras: "n/a"

Prós: "The flight crew was very friendly and the aircraft was in good condition."
Contras: "Everything costs extra, even water. The flight was long enough that an entertainment system would have been welcome. Finally, it landed at Heathrow—a terrible place to make a connection."

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Contras: "Because of a problem at the car rental place we were not able to check our bags until 50 minutes before the flight. British Airways would not take the bags and we missed our flights Neither webjet who had booked our flight or British Airways would help us figure out a new flight. We had to buy a whole new flight."

Prós: "personal movies on a long flight"
Contras: "Guy in front reclining his chair. Very difficult to eat your meal when this happens."

Contras: "I needed water to take my medication and they only offered water for purchase. No other complimentary beverages were offered for the 2 hour 10 minute flight. I then tried to purchase water and the machine rejected 3 times. My card worked perfectly on all flights and during my entire trip in Portugal. After assuring me if was probably their machine not my card, I was still not offered water."

Prós: "Was nice over all"
Contras: "The lady next to me threw up on the floor ,the crew was professional in handling it"

Prós: "Flight attendants very good and personable"
Contras: "Difficult to locate gate Difficult boarding upstairs Last row seating does not recline even one bit Difficult deplaning downstairs"

Prós: "The staff were very friendly and helpful."
Contras: "They were out of a lot of the food options on the flight."

Prós: "The only good thing was that the flight departed on time. On arrival we had to go into a holding pattern, then once on the ground, there was a glitch and we were held on the place for about 30 minutes. We did make our next flight, however, but some people missed theirs."
Contras: "No food was offered -- except to buy -- even though it was breakfast-time. This was a very disappointing flight!"

Prós: "The size of the airplane. Very spacious!"
Contras: "2 hour delay"

Prós: "Fast boarding"
Contras: "No snack for the flight"

Prós: "Not much else"
Contras: "Delayed boarding, delayed takeoff, delayed landing. Everything was done so slowly that we nearly misssed our connection."

Contras: "Takes too long to go through security in Lisbon. Several passengers were left behind. Having to pay for even a glass of water is not acceptable. BA has gone from one of my favorites to just average."

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Contras: "No food, not even snacks or soft drinks offered unless you paid."

Prós: "LOVED having a bit of space to stand and stretch without being in crews way! Bathrooms kept clean. Crew very helpful attentive and cheerful"

Prós: "The free entertainment"
Contras: "Delayed 19 hrs due to crew illness. We were given a hotel room but the promised meal vouchers did not come through and BA would not answer the phone calls of the hotel staff to verify meal money. Missed a whole day of our vacation as we could not reschedule our connection until 24 hrs late. After the long wait the first day to be told what was going on, with much anxiety, on the second day there was also a delay boarding. Although it was short, of course everyone was on edge. And BA did not tell us what was happening!!"

Prós: "older plane, so seats were like southwest's leather seats"
Contras: "Crew was very ignorant, only paid attention to those flashing their credit cards for purchases. didn't even offer water, so had to contact the customer service rep onboard who gave us water rather than the air hostess"

Contras: "We had a good experience overall but the food was lousy."

Contras: "Poor queuing system Very poor food Four hour trip and they only served a pack of crisps and a juice glass No other choice, no option to purchase you stay hungry and thirsty till the end"

Prós: "The seats were comfortable - thats pretty much the only good thing I have to say about this trip."
Contras: "Everything was a complete mess, from switched seats (and we had paid over 6 months prior for specific seats), lost luggage, missed meals (somehow they kept skipping rows of people, letting people leave the plane while leaving their bags in the overhead bins - just a disappointing mess."

Prós: "Bulkhead seat Good choice of movies"
Contras: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."

Prós: "Wow, if I was treated this well in coach I cannot imagine what business and first class are like. Excellent flight and service."

Prós: "Everything was awesome."

Prós: "Timings"
Contras: "Menu"

Prós: "The food was pretty bad, not what I am used to with British Airways."

Contras: "After everyone was boarded in the plane, the pilot announced that a fuel pump was broken and that they would try to fix it. 2 and half hours later, the pilot announced they couldn't fix it and that a new one would have to come from London to San Francisco to replace it (as if the only place to get decent plane parts was London)!!!! The plane was rescheduled to fly the next day at 18.00. It didn't actually leave until after midnight, causing us to miss our connecting flights not just once, but again the next day. Communication by British Airways about what was going on and when we could expect to fly was awful throughout, and their customer service was worse than abysmal. I will avoid flying BA in the future."

Contras: "the man from the crew. he was mean"

Prós: "A packed flight with some very rude customers who were dealt with very professionally by the staff"
Contras: "Flight was delayed by over an hour due to a late arriving flight. Missed our original connecting flight"

Prós: "Flight crew was outatanding, service was a huge step above domestic flights! Seattle gate supervisor insisted I check my carry on bag, after I had carefully measured it and my backpack to make sure I could carry both on. She assured me one of my bags would get taken in London before our connecting flight., and then I might never see it again. She wouldn't hear of measuring the backpack. Which was apparently the problem. When I got to London, my backpack was in fact tagged as being acceptable size! Fortunately, the rest of British Airways staff have their act together and one person didn't ruin an otherwise great experience."

Prós: "-good food -nice crew -good movies"
Contras: "-little space in the economy cabin comapared to other airlines; -not much diversity for music"

Prós: "Other than it being too warm, all else was excellent."
Contras: "It was uncomfortably warm, many complaints from other passengers, never improved."

Prós: "The meals were great and the leg room was nicer than expected"

Prós: "It's a huge sardine can with smaller seats than the A320. More people means frustrated staff. Overhead luggage space is severely reduced. Makes me wish I was on a DC-9."
Contras: "Staff spoke amongst each other in a different language. Saw staff picking teeth, picking nose,joking and laughing while we were cattle in their way. I must endure a return flight but it will be my last A380 flight."

Prós: "Airbus 380 is just a larger sardine can. BA fills it as much as possible, little room. Food was so and so, arrived half frozen.... BA has gone down from what it used to be."

Prós: "The crew was lovely and the food options were good. I love that the flight included free drinks and food."
Contras: "We had three seats in and a row. One of the seats was missing a cushion which made it very uncomfortable for the entire flight."

Contras: "Too short time for connecting flight resulted in missing my connection. BA decided to try a new software system on a high travel date which resulted in an hour delay. Many passengers missed their connecting flights."

Prós: "The crew was very nice and helpful, the movie selection was nice, and the flight was comfortable."
Contras: "The food left room for improvement, as did the boarding procedures."

Prós: "Good"
Contras: "Good"

Prós: "The crew."
Contras: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Contras: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Contras: "O uso de mascara não foi obrigatório"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: ":("
Contras: ":("

Prós: "Fairly new plane with clean/comfortable seats"
Contras: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Contras: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Prós: "Excelente"

Prós: "Nothing"
Contras: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Contras: "It cold be better if there is no flight delay which put in cause all our plans!..."

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Contras: "Flight was delayed which was out of their control"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Prós: "The plane was fairly new, clean, and comfortable seats."
Contras: "A better selection of the main meals in business class."

Contras: "Um atraso muito nenor"

Prós: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Contras: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Prós: "Very on time, smooth take off and landing and friendly staff."
Contras: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Contras: "Food timing, displays for video tiny and no selection possivble."

Prós: "The plane was comfortable the free drinks and food and crew were friendly."
Contras: "Can't think of anything!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "A short but very pleasant flight and food was served, excellent in every category."
Contras: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Contras: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Prós: "The crew were excellent during the flight."
Contras: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Contras: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Prós: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Contras: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Contras: "Delay and food - terrible"

Prós: "Flight left approx. 20mins early, good service and efficient handling by crew."

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Contras: "The flight departure time was delayed for one hour."

Prós: "Price"
Contras: "The boarding was very slow and to seat to small for me."

Prós: "It was a very nice, standard flight. Nothing remarkable good or bad."

Prós: "The was not confortable"
Contras: "Having more entertaiment"

Prós: "On time"
Contras: "Seats and legroom"

Contras: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."

Contras: "Baggage claim was nearly one hour long"

Contras: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."

Contras: "Not even water is offered to people"

Prós: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Prós: "Quick and convenient"
Contras: "Delays are always an issue"

Contras: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"

Prós: "They changed the flight schedule and i asked them for refund and i did not get my money back"

Contras: "Delay..."

Prós: "Everything was fine"
Contras: "No problems"

Prós: "Not full flight"
Contras: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"

Prós: "We departed on time It was cheap to check a bag"

Contras: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Prós: "The flight was on time."
Contras: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Prós: "The crew were very nice"
Contras: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Prós: "All went well with no interference."

Contras: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"

Contras: "Free tea & coffee would be ideal"

Contras: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Prós: "The crew was personable. Flight was on time."

Contras: "Transavia delayed 1:30h the flight."

Contras: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."

Prós: "Everyone was happy trip went great price aircraft clean crew nice!"

Prós: "very nice crew"
Contras: "no pre-checkin on my return flight"

Prós: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Contras: "I liked it all!"

Prós: "Cheap ticket"
Contras: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."

Prós: "great crew and exellent service"

Prós: "Cheap. Gets you from one stop to the next."
Contras: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."

Prós: "Plane comfort was normal to good."
Contras: "Boarding staff at Orly was disgustingly rude."

Contras: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."

Prós: "That I could finally land in Madrid, actually a quick flight!"
Contras: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"

Contras: "1 hour delay."

Prós: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Contras: "Nothing not to like."

Prós: "Flight was on time"
Contras: "Boarding and disembarking were poor"

Prós: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Contras: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."

Prós: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Contras: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."

Contras: "Crew were very rude"

Prós: "Gets the job done. Quick flight, well managed. Crew members were nice."
Contras: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."

Contras: "I did'' that we have to pay for have water to drink !"

Contras: "water is not complimentary"

Contras: "Poor attitude from ground service at the boarding gate"

Prós: "Quick boarding comfortable"

Contras: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"

Prós: "Cheap"
Contras: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."

Prós: "Staff in the plane and food options"
Contras: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."

Prós: "Lines and delays and shuttles and more delays."

Prós: "Video was good, seats were good."
Contras: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Prós: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Contras: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Prós: "Nice crew, flight landed on time"
Contras: "Temperature was very hot and embarking procedure took a while to be completed"

Prós: "Nop"
Contras: "Streaming"

Prós: "Open seat right next to me"
Contras: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"

Contras: "I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future"

Prós: "Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently."
Contras: "There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board."

Contras: "Flight was delayed"

Prós: "Great airline"
Contras: "More choice of food"

Prós: "Trip was short."

Contras: "Very poor company . Not recomendet . Dont fligth wuit them"

Contras: "The food it wasnt good"

Prós: "Nothing really..."
Contras: "I’m not sure what improvements could be made on a short flight."

Contras: "Boarding took 3 hours"

Prós: "Comfortable seats from the good old days on board B 737"

Prós: "Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy"

Contras: "Tech/entertainment screens could be more updated"

Prós: "Nice Flight, and Service"
Contras: "Food can be better and the AC was not so cold."

Prós: "Not one thing."
Contras: "Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems."

Prós: "Everything was great!"

Prós: "People and new plane"
Contras: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Prós: "Nothing"
Contras: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"

Prós: "Everything was fine (food, drink options, etc.)"
Contras: "The flight was a little uncomfortable for me (seating) and TV shows and movies did not have many options."

Prós: "Jenerous Leg space, free 23 kq suitcase"
Contras: "Minimal service, but OK for low cost flight"

Prós: "Nothin"

Contras: "Late boarding, and had to get on a bus to get to the plane."

Prós: "Delayed arrival of the aircraft in Lisbon , subsequently hour plus departure delay ,onward connections and baggage lost."

Prós: "clean plane food and drinks comfortable seats"
Contras: "warm and no way of adjusting a personal vent"

Prós: "Ahead of schedule out and inbound."
Contras: "Paid for wifi didn't work for me."

Prós: "All good"
Contras: "The plane had no entertainment inflight"

Prós: "Easy check in. On time. Great crew. Love the 787 Dreamliner."

Contras: "Sat sweltering on tarmac with doors open. All passengers sweating"

Prós: "For a short flight chair was comfortable."
Contras: "No food, no entertainment. Late plane"

Contras: "Delayed, both ways"

Prós: "Great flight on business class"

Contras: "When I arrived at the airport 2 hours before my flight as directed there were zero Air Europa staff there. I waited 20 disconcerting me minutes for them to arrive."

Prós: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Contras: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Contras: "Food was ok"

Prós: "Food is poor , pasta have not taste n the portion not enoug"

Prós: "Very friendly."
Contras: "Everything was perfect. Can't complain everything was good."

Contras: "Food very bad, long delay, reading lamp did not work, waiting time at landing, bad airline ... not recommended"

Prós: "This flight was cancelled without notification, please contact me immediately."

Prós: "Same as previous answer"
Contras: "Same as previous answer a"

Prós: "I guess not being in the middle seat since there were none and having a seat to myself."
Contras: "There was a delay getting into the plane and then it was still super hot in the plane. Also baggage wasn't clear in terms of buying checked in baggage."

Prós: "The crew was friendly and one started bording it when ok."
Contras: "It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight."

Prós: "the crew was nice ans well manered"
Contras: "they started boarding 25 minutes later than stipulated. the flight took off 10 minutes late. you should at least provide a complimentary small bag of peanuts or pretzels. the seats were uncomfortable and tight."

Prós: "The plane was on time, but the boarding process was chaotic. The flight attendants were nice."
Contras: "The seats were so small. I am 5'2" and had no leg room. I don't know how anyone who is taller fits. The food was really poor and my entertainment system did not work. Also, the gate was not posted on the board until right before the flight boarded and the boarding process was chaotic at best."

Contras: "Flight attendants were very rude apart from that it was great"

Contras: "The delay"

Prós: "The boarding was easy. Having a blanket and pillow at my seat."
Contras: "The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter."

Prós: "Competent crew"
Contras: "Very late"

Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"

Contras: "Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!"

Prós: "Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate..."
Contras: "Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one.."

Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."

Prós: "Flight was pretty smooth"
Contras: "Seats allocated"

Prós: "Booked front row seats with great leg room which was comfortable"
Contras: "N/A"

Contras: "This flight has a record of being late 90% the times i use it"

Contras: "fligjt delayed"

Prós: "The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times."
Contras: "Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight."

Prós: "Crew were friendly"
Contras: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."

Prós: "leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)"
Contras: "Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA"

Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"

Prós: "On time ,staff great"
Contras: "Maybe free beer ??? But know ,all sound"

Contras: "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"

Prós: "Embarque"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"

Prós: "Pontualidade"
Contras: "Espaço entre cadeiras"

Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."

Contras: "Sair a horas"

Contras: "Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats"

Contras: "Receberem a minha bagagem de mão na porta do avião"

Prós: "Voo confortável tripulação simpática, aterragem muito suave"

Prós: "Crew were polite"
Contras: "Take off was over an hours dinner a half l late"

Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."

Prós: "It was a nice smooth journey. The Captain and Co-pilot were pleasant to talk to. The cabin crew were friendly and helpful and the cabin Manager, Holly, has an excellent Manor and smile. Her enthusiasm did not waver throughout the flight."
Contras: "Cheaper drinks"

Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"

Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"

Prós: "The cabin crew were excellent. The flight was very smooth."
Contras: "It was one of the best flights ive been on and would recommend easyjet."

Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."

Prós: "Boarding flowed well. Good flight, helpful staff."
Contras: "Left a little late but made good time. A positive experience."

Contras: "Assento desconfortavel para dormir."

Contras: "We were delayed an hour which would not have been so bad on a daytime flight but meant we did not arrive home until 3.30am"

Prós: "Staff was pleasant and helpful, it was a short flight but overall was very good"
Contras: "It was just enough, May be a magazine that tell you more about things to do in Cities you are flying to would help. Don’t compromise on information. All was great."

Prós: "New plane, so seats were much more comfortable than the ones going out on an older Easyjet plane"
Contras: "Should not have booked through Lastminute, as could not check in online before. Caused loads of problems. EasyJet could not sit us together. Our carry-on baggage ended up being placed in the hold, which is a pain."

Prós: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Contras: "Nothing."

Prós: "Pretty excellent overall. Boarding very speedy."
Contras: "Busy!"

Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"

Prós: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Contras: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."

Contras: "The seats not comfortable for such a long flight, especially compared to bue air on the outbound trip"

Prós: "No complaints about flight"

Prós: "Normal."
Contras: "Devter um atraso superior a 1:30"

Contras: "A 9.10pm flight from Split to Gatwick last two and a half hours late due to “.... we were assigned the wrong aircraft so we had to wait for a new aeroplane!!!”"

Prós: "Bigger plane, which was better."
Contras: "Flight delayed Not enough food on plane. Boarding took forever long long queues at Lisbon but security was surprisingly fast. Landed 40 min late"

Prós: "everything"
Contras: "i think the whole airline companies are losing the idea of providing simple free tea or coffee."

Prós: "Slick service and support from staff (travelling with kids)"
Contras: "All was just perfect"

Prós: "The flight to be on time for once"
Contras: "That this flight is ALWAYS LATE"

Prós: "Everything went well, got on plane quickly and had room for case above."

Contras: "I was not allowed to board by the gate crew member, as my passport expiration date was approx 4 days short of the 3 months buffer that I apparently needed to have. I was not aware of this rule, and when my reservation was accepted by EasyJet with knowledge of my passport expiration, I should have been alerted. I was even provided the boarding pass several days before the flight so there was no indication that anything was amiss. I was able to enter France by taking a train and had no issues with French immigration. My only problem was with the EasyJet gate crew member who refused to allow me to board."

Contras: "Our flight was delayed due to French ATC - not much Easyjet can do about that. Then boarding was delayed for an additional 30 mins while we waited outside the terminal. Then we lost our slot because of the delay in boarding. Then we had to wait in the destination airport for another 15 mins for a gate to disembark at. Overall, a frustrating journey but what is only a 50 min flight."

Prós: "Short flight"
Contras: "Late"