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Contras: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Prós: "Tripulação boa"

Prós: "Amazing crew and on time flight"
Contras: "None"

Contras: "Crew on the ground was very rude"

Prós: "Check in agent extremely helpful and friendly."
Contras: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Contras: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Prós: "I like the comfortable seats"
Contras: "Service lag a little"

Prós: "Crew was great. Seats were comfortable."
Contras: "The airline lost both of my luggage suitcases."

Prós: "Tripulação excelente."

Contras: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Prós: "Good selection of movies"

Contras: "Not much legroom."

Prós: "Flight on time"
Contras: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Prós: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Contras: "Nothing"

Prós: "Nothing"
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Prós: "Everything was fine"

Prós: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Contras: "I just expected better toilet bag for business but what was given out was just basic."

Contras: "Leg space."

Contras: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Contras: "The room between seats is unbearable."

Prós: "Nothing"
Contras: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Prós: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contras: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Prós: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contras: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Prós: "leg space in plane"

Prós: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Contras: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Contras: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Contras: "Food was not good."

Prós: "Not much"
Contras: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Prós: "The service and food were excellent plane was clean."
Contras: "No entertainment system"

Contras: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"

Prós: "It was a short flight."
Contras: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Contras: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Contras: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Prós: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Contras: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Prós: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."

Prós: "The crew was friendly."
Contras: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Prós: "Although plane was full staff moved us through quickly"

Prós: "i tried to cancell my flight but didnt answer me1"

Prós: "Pontualidade e simpatia"
Contras: "Os lugares atribuídos no check in online, que não pudemos alterar, apesar de ser efetuado com antecedência"

Prós: "Everything good more or less."
Contras: "Planes where not updated. I would like planes to be more up to date like other companies."

Prós: "normal flight"
Contras: "i would prefer little bit more comfort."

Prós: "should let first board passenger in rear rows and not everybody together."

Prós: "Smiling, quick, courteous"
Contras: "Had to pee right after turbulence no time for bathroom"

Prós: "Nice comfortable plane and excellent crew"
Contras: "We had to wait ages for one passenger to board. This made us miss ur slot and we arrived 90 minutes late in Paris. The plane should have just left without her. The breakfast on offer was terrible. We booked through Flybe, with our reference no and a flight no that was different from Air France. We could not book in on-line with this no, and could not do it automatically at the airport either. We had to book in at the desk. Same thing on the way back, except that even at the desk, the Air France check-in man had difficulty. He told us first of all to go to Flybe desk, but we couldn't find it and had to come back.What went wrong here? It was a shambles. I hope I will get a response to this."

Prós: "Nothing whatsoever"
Contras: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."

Prós: "Agents kept us well informed about the delay which became more than an hour."
Contras: "The delay."

Contras: "Flights are always delayed, boarding is a mess, CDG is awful. Avoid unless nothing else available"

Contras: "Need to collect luggage in Shanghai airport and check in again"

Contras: "O uso de mascara não foi obrigatório"

Prós: "The price is affordable"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Contras: "The Kayak website sucks"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Prós: "Food and price"
Contras: "On time departure"

Prós: "Crew was nice."
Contras: "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Contras: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "Very efficient and competent crew. Very much like the A330 plane."
Contras: "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "I would def use this airline again."
Contras: "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Contras: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "Conforto"

Contras: "Atrasado como sempre... uma vergonha"

Contras: "Delay as always with TAP"

Prós: "Nada"
Contras: "Atraso de 2 horas. Lugares mais apertados que companhias Lowcost. Em geral bem pior que Ryanair."

Contras: "cerca de 35 minutos de atraso, num voo de 1 hora. porque o aviao chegou atarsado do voo anterior porque o congestionamento no aeroporto forçou a uma espera de 15 minutos na pista."

Contras: "O facto de o voo ter atrasado 1h, e na altura do embarque, em vez de chamarem por ordem da fila, chamarem pelo tipo de bilhete (não contando com embarques prioritários)."

Prós: "Prompt and courteous"
Contras: "Not enough leg room, just not enough space al the way around to be comfortable."

Prós: "Food was of good quality."
Contras: "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."

Contras: "Mais uma vez atrasou 1 hora"

Contras: "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Contras: "Legroom is getting more and more short. Delays are the motto within TAP. THis time, more than one hour at departure and more than 15 minutes waitinmg for a stand on arrival."

Prós: "Price"
Contras: "The boarding was very slow and to seat to small for me."

Prós: "The was not confortable"
Contras: "Having more entertaiment"

Prós: "On time"
Contras: "Seats and legroom"

Contras: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."

Contras: "Baggage claim was nearly one hour long"

Contras: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."

Prós: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Prós: "Quick and convenient"
Contras: "Delays are always an issue"

Prós: "The flight was on tome"
Contras: "The flight has a delay"

Contras: "Tudo foi bom"

Prós: "O preço do bilhete e a simpatia da tripulação."
Contras: "Ter que pagar por um lugar na fila e emergência"

Prós: "They changed the flight schedule and i asked them for refund and i did not get my money back"

Contras: "Delay..."

Prós: "Everything was fine"
Contras: "No problems"

Prós: "Not full flight"
Contras: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"

Prós: "We departed on time It was cheap to check a bag"

Contras: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Prós: "The flight was on time."
Contras: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Prós: "The crew were very nice"
Contras: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Prós: "All went well with no interference."

Contras: "Free tea & coffee would be ideal"

Contras: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Prós: "The crew was personable. Flight was on time."

Contras: "Transavia delayed 1:30h the flight."

Contras: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."

Prós: "Everyone was happy trip went great price aircraft clean crew nice!"

Prós: "very nice crew"
Contras: "no pre-checkin on my return flight"

Prós: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Contras: "I liked it all!"

Prós: "Cheap ticket"
Contras: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."

Prós: "great crew and exellent service"

Prós: "Cheap. Gets you from one stop to the next."
Contras: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."

Prós: "Plane comfort was normal to good."
Contras: "Boarding staff at Orly was disgustingly rude."

Contras: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."

Prós: "That I could finally land in Madrid, actually a quick flight!"
Contras: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"

Contras: "1 hour delay."

Prós: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Contras: "Nothing not to like."

Contras: "Nacing."

Prós: "Flight was on time"
Contras: "Boarding and disembarking were poor"

Prós: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Contras: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."

Prós: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Contras: "See above"

Prós: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Contras: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."

Contras: "Crew were very rude"

Prós: "Gets the job done. Quick flight, well managed. Crew members were nice."
Contras: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."

Contras: "I did'' that we have to pay for have water to drink !"

Contras: "water is not complimentary"

Contras: "Poor attitude from ground service at the boarding gate"

Contras: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"

Prós: "Pontualidade"

Prós: "Cheap"
Contras: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."

Prós: "Staff in the plane and food options"
Contras: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."

Contras: "Food options and number of times meals are served could be improved."

Contras: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."

Prós: "Friendly crew"

Prós: "We really like the crew"
Contras: "If they offer something to drink"

Prós: "The plane was new and very comfortable"
Contras: "Free snack"

Contras: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."

Contras: "Food"

Contras: "There was no entertainment system, it was a short flight anyway"

Prós: "Crew was great, the rest was average"
Contras: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."

Contras: "If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent."

Contras: "The food"

Prós: "I am new to Air Europa, and I have had a great experience with several flights."
Contras: "They could use kiosks at check in, to move the line a little quicker."

Contras: "Boarding time notification and check luggage’s cost"

Prós: "The check in process was fast and the airport security was courteous. The seats were comfortable and the plane was pretty empty."
Contras: "One of the flight attendants, instead of waking us up gently to reposition our seats to the upright position to land decided to wake both my husband and I by abruptly reaching between us to get to the arm rest and do it herself. This was extremely rude and unprofessional."

Prós: "Jenerous Leg space, free 23 kq suitcase"
Contras: "Minimal service, but OK for low cost flight"

Contras: "Late boarding, and had to get on a bus to get to the plane."

Prós: "Boarding was efficient"
Contras: "No free beverages"

Prós: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Contras: "Limited selection in the IFE."

Contras: "Very unorganised"

Contras: "entertainment controller didnt work at all neither in my friend's sit."

Prós: "Crew was very pleasant and helpful"
Contras: "No outlet to charge a phone"

Contras: "The food was terrible."

Prós: "Food is poor , pasta have not taste n the portion not enoug"

Prós: "Didn't care for just one movie choice but I liked the price!"

Prós: "Excelent !"

Contras: "Food was paid although it was not a surprise. We did not have anything so can't really judge here? No onboard entertainment."

Prós: "Crew was nice"
Contras: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."

Contras: "I had to add luggage into the booking. In short, that is impossible to do on the website, and very little information about luggage in the booking procedure. So, the passenger didn't take any changes and asked me to book flight with another airline. Which I did, and found out that canceling is not a thing that you do either...."

Prós: "the crew"
Contras: "comfort, there were small space for our legs The food , the worst i have ever seen"

Prós: "Great price to value ratio, attentive crew, good food. Wifi available."
Contras: "Older panes with no phone jack charging options. What's the use of Wifi if your battery runs low or dies. They have charging ports in Business Class. I don't remember the last time I was on a plane with at least phone charging ports."

Prós: "The new planes are great! Lots of room in the overhead bins, I was able to fit my acoustic guitar in without any trouble. Crew were very helpful and professional. Thumbs up Air Europa!"

Prós: "Crew inside"
Contras: "Airport gate unprepared for wheel chairs and strollers. No elevator in gate area."

Prós: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. On time and as pleasant as economy air travel today can be. No food or entertainment to rate on Paris -Madrid leg."
Contras: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do."

Contras: "We did not receive any beverage drinks during flight. Only the first 10 or 15 rows received this service. :("

Prós: "Price."
Contras: "Could not check-in 24 hours in advance. No free drink due to 1 hour flight; water would have been good."

Prós: "The flight was great, had seen some negative reviews. But for me nothing negative to say about air Europa, wonderful seat, great flight crew, everything was on time. Just and overall great experience."

Prós: "Seat clean crew nice windows new different improved. I liked you served pinapple juice The dinner was very good. TV great"
Contras: "The breakfast ...not so good (but good that you provide it.) The whitebreard sandwich could be much better...I don't even know what was in it. The muffin was not interesting but it tasted ok. apple is,better. it was just sugar. Maybe a bigger yoguart plain with real berries. a sandwich ham and cheese on a croissant then I eat at least the croissant! then you don't need a muffin."

Contras: "Worst Wi-Fi ever lost connection after 10 min and you have to keep buying. Don't fly ."

Contras: "When I booked my flight it was not at all clear that I had to pay for checked luggage, therefore I had to pay extra when I arrived at the airport. Please make it clear from the very beginning that checked luggage is not included. Easy Jet does a great job of this, giving you the option to pay for a checked bag when buying your ticket. With Air Europa, I had no idea at all."

Prós: "Cabin crew were very nice"
Contras: "3 hours late boarding,apparently toilet repairs were underway,[lane was at the gate. Cabin A/C in our section was very very hot,why ? Idont know"

Prós: "I was in business class on 787 and everything was fine."

Prós: "Nothing"
Contras: "Late every where , Never gonna book them again Late 3 hours .... disaster"

Contras: "The time allotted at the MAD airport for connection was tight ... a LONG way to walk with a carry on bag and through lines of people. Need to make flyers over 65 aware of that ...."

Prós: "It was quick"
Contras: "Porly maintained interiors and tight seats"

Prós: "The Flight Attendants were attentive to our needs, friendly"
Contras: "Unfortunately, there just wasn't enough leg room"

Prós: "Boarding system! It seemed to go smoothly."
Contras: "Nothing comes to mind"

Contras: "No problem"

Prós: "Flight attendant could tell I was very uncomfortable sitting in my seat. My knees hit the seat in front and the person in front was basically sleeping on my lap. He told me there were other seats available for me to be more comfortable. He didn't have to and that was really great. Thank you."
Contras: "I told the check in person that I wanted an emergency exit seat so I could have more leg room. She said it was 20€ More. I said I would pay it. She made a change and said it wasn't necessary to pay. I was very happy. When I got on the plane, I realized she never gave me an emergency exit seat."

Contras: "- 4 hours delay with no explanation in good weather conditions - broken media system - broken headrest"

Prós: "Post holiday baggage check in was efficient"
Contras: "Flight had 30 min delay then sat on the runway for an hour without explanation waiting for takeoff - the whole time only warm air blowing inside the cabin. It was awful. When the flight finally took off the stewardesses pushed the drink cart but didn't actually OFFER drinks. They just quietly pushed the cart down the isle and if you wanted a drink you had to stop them and purchase, as it turns out - beverages were not free? Strange, especially since the cabin was so incredibly hot. Plane landed nearly 2 hours late, on an off site runway so everyone had to quickly get off the plane, down portable steps and onto a bus to what turned out to be the wrong terminal than our baggage claim. At no time did stewardesses check to see if seatbelt swerve fastend, tray tables etc so the jerk in front of me was reclined, practically into my lap, during the long wait on the tarmac, take off, flight and landing."

Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"

Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."

Prós: "Right price."
Contras: "Crowded and not organized."

Contras: "I was disappointed that I had to check my bag. The was carry on friendly and I would have fit it easily into the overhead while fitting my other personal item below. I also missed my flight to Berlin so I wasn’t very happy to begin with. An extra 200 dollars later and I was on the next flight to Berlin."

Prós: "The cabin crew was very good. The check in process was tough but the representative was nice."
Contras: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."

Prós: "The price, the crew"
Contras: "The terminal without air conditioning in Bordeaux was a mess, due to construction and size. It felt I was being penalized for using a low cost airline."

Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"

Prós: "On time"
Contras: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."

Prós: "Embarque"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"

Prós: "Pontualidade"
Contras: "Espaço entre cadeiras"

Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."

Contras: "Sair a horas"

Contras: "Receberem a minha bagagem de mão na porta do avião"

Prós: "Voo confortável tripulação simpática, aterragem muito suave"

Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."

Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"

Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"

Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."

Contras: "Assento desconfortavel para dormir."

Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"

Prós: "Normal."
Contras: "Devter um atraso superior a 1:30"

Prós: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."

Prós: "On time and very well organized"
Contras: "U have to pay for water"

Contras: "Too warm in airplane at boarding and took to long to cool"

Contras: "Terrible customer service. Staff is very poorly trained and just lacking in every regard, from those attending to baggage check to those supposedly assisting with customer service. The airline takes no responsibility for the actions of their employees and leaves everything at the expense of the customer, even when the airline / it’s poorly trained employees are to blame. They left me stranded in a foreign country overnight with no accommodations and just complete and utter disregard for what had actually occurred. By far the worst experience I have ever had with any airline, ever. Beware. Their rules for checked baggage are ridiculous. Nothing is worth the money. I spent less on a 4-star hotel the night I was stranded than the airline charged me to check my bag. I initially paid $107 online to check my bag which was insane enough as is, but despite the fact that I had already purchased the extra large checked-bag option, I was charged an additional €80 at the airport since there was apparently no record of me purchasing the XL bag option (except for on my flight invoice as well as on my bank statement, of course). As a result, after seeking assistance from multiple employees—each of whom couldn’t have cared less—and paying the additional fee, I missed my flight (which was a CONNECTING FLIGHT) because they finished boarding early / closed the gates early. Their lovely cutomer service then proceeded to tell me (as I embarrassingly wept and sobbed), that I must purchase a new flight ticket, before also happening to mention that seeing as though it was almost 12pm, they were doing me a favor by waiting for my decision since I was delaying them from leaving work, as it was the end of their shift. All in all, because I missed my connecting flight, I then missed another flight, as well as a train I previously booked. I not only had to purchase a new flight, but also a hotel room, a taxi to the hotel since the airport hotel was fully booked, a taxi back to the airport from the hotel, and another train ticket, in addition to the obvious necessities such as food and water. All without even an apology from the airline. To make matters worse, once I was finally on the newly booked flight, I was not offered a single refreshment. No food, no beverages, and in fact, was actually ignored by the flight crew as they served everyone around me. EasyJet turned my long 16-hour journey into an exhausting and overall miserable 72+ hour journey due to their complete insolence. Never again......"

Prós: "Friendly staff, offered me to move to improve my convenience. "Hands free" option was very good for us- our suitcases were slightly(!) oversized (can we book this in advance?)"
Contras: "No water(?) Some entertainment options would be nice..."

Contras: "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."

Contras: "We were stopped and told that we had to repackage because my small shoulder bag and my wife's purse were too large and constituted more than one carry-on. We repacked as best we could, considering our suitcases were full already. Not good enough! We were charged sone 70 euros extra. As our bonding proceeded we saw more than several people with larger backpacks and purses than we originally had. Never again for easyjet!"

Contras: "Cancelled flight"

Prós: "The plane departed and arrived on time. The onborad crew was fine as well."
Contras: "The ground staff of easyJet were horrible. During boarding, my girlfriend was instructed to fit a carry-on on the "bag size check thing" and it didn't fit (barely). We we're forced to open the bag and put some of the clothes on to make it fit (the most unnecessary thing, since we're carrying the same weight and volume on the plane anyway). If this was not bad enough, after that, we had to check in the luggage anyway because there was no space in the cabin (making the whole process of removing stuff from the luggage even more irrelevant since volume is no longer an issue). EasyJet goes out of their way to inconvenience its costumers so we are forced to pay more to not be harassed by the staff and their random policies. The flight itself: no leg room and no entertainment."

Prós: "Do atendimento das hospedeiras"
Contras: "De ir na cauda"

Prós: "Uma equipa excepcional, simpáticos e muito eficientes."

Contras: "They didnt give me to carry laptop bag too. Only one hand carry include."

Prós: "PONTUALIDADE SERVIÇO"
Contras: "NÃO APLICAVEL NESTE VOO"

Contras: "It was charged me 60 euros for a small bag with laptop. Next time i am using other company."

Prós: "NOTHING!!!!!"
Contras: "They charge 47Euros for Hand Luggage if you don't pay for it when you check in. You are only entitled to one personal item (your purse or small bagpack). Read their website carefully before booking. They charge you for everything- even a cup of water. I booked travel for someone who needed assistance, but the lady at check in counter was too busy scolding me about all their rules, that she never got wheelchair for us. It was the WORST EXPERIENCE EVER. I don't recommend this airline for folks traveling from the USA with lots of luggage. This works well for Europeans making short weekend trips that are less than 1hr to destination. There are better, friendlier airlines on the market."

Contras: "pagar 3 viagens que não fiz ter um voo cancelado e não ser reimbolsado pouca informação não ter acompanhamento não recomendo não volto"

Contras: "The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience."

Contras: "Saídas de emergência a meio do avião praticamente inacessíveis em caso de necessidade, pois colocam lá bancos a uma distância 'normal'. Em caso de emergência, com as pessoas sentadas, algumas com as pernas compridas, é impossível sair por ali. Ainda por cima, aquando da marcação dos vôos paga-se uma taxa superior para ir num banco com as mesmas condições (espaço) que os outros. Terminal do aeroporto de Bili (Bordeaux) cláustrofóbico pois colocaram lá todos os viajantes, num vôo lotado, á espera que se pudesse embarcar. Saída do vôo atrasada em quase meia hora, recuperada durante a viagem; chegada a horas."

Prós: "I upgraded to premium seats in 3rd row lots of legroom and get to board first. Friendly staff Nice food and drinks selection I like their model and would use again"
Contras: "They prboaded us but made us wait on the hot jet way for ever which I did not like"

Prós: "I got what I expected"
Contras: "I dont have any complain"

Prós: "Low cost"
Contras: "High price to check luggage"

Contras: "The system was down and had to wait in line for a long time to get my boarding pass and had to rush through security to board on time"

Prós: "I take this line to try a low cost trip."
Contras: "It's a trap, if you sum all the fees and extras, then you realize that it's no low cost. The personal are rude, offensive, the plane is uncomfortable, the takeoff and landing were messy."

Prós: "Nothing"
Contras: "I booked a 4:35 pm flight on kayak.com I was added on a different flight because that flight is full. I'm forced to purchase another flight to get back to Lisbon"

Prós: "Fligh attended were so friendly."
Contras: "Boarding was a hassle for not only for us " family of 4" but also for a lot of customers. So basically one of the boarding workers went through the line and ask how many luggage do we have. My dad said she already checked once while we were waiting by the gate. Anyway we made the line and basically the 2 nd time that she checked our loggage and I said we r 4 ppl and each one carry on and she said that besides carry on we had 2 back pack which we fit laptops . She checked and left and when we start boarding the said oh wait here you have 2 back pack so we need to pay for each carry on €60. She not only pulled us out of the line but also asked too many customers to go out of the line and fit even their small purse inside carry on. I was so mad cuz she already asked 2 times Before boarding and she didn't say anything. And during boarding she made us to leave the line and got the back packes inside the carry on . We travelled 3 countries in Europe w one back pack and one carry on. This was my first time ever experiencing this . I would never ever take any flight w easy jet again."

Prós: "Boarding was easy this time because they asked to gate check our carry ons and because we agreed they gave us priority boarding."
Contras: "Still a super uncomfortable flight. Seats are terrible, they talk most of the flight, just ughhh"

Prós: "Staff/crew were friendly, efficient."
Contras: "Mechanical problems delayed flight 1 1/2 hours. We sat on plane the entire time."

Contras: "It was late by over an hour and their baggage fees aren't clear, each checked bag is $45 euro."

Prós: "B"
Contras: "Just fckin everything"