Encontra voos baratos da América do Norte para Lisboa

Contras: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Contras: "crew at the gate."

Contras: "The food is good k"

Prós: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Prós: "The entertainment was good"
Contras: "The food on the 2nd flight was bad"

Prós: "Crew was great. Phenomenal even."
Contras: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Contras: "Actually making the flight"

Contras: "Movies , Wi-Fi , Live Shows"

Contras: "On time"

Prós: "Crew was very nice and attentive"
Contras: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Prós: "The crew was great! The entertainment was pretty good too."
Contras: "The cabin was WAY too warm."

Prós: "Food was good. Crew was kind and gracious."
Contras: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Great staff and air flight attendants"

Prós: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Contras: "The delay to fly was the only issue"

Prós: "Again boarding was smooth"
Contras: "The seats were terrible"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Contras: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Prós: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Contras: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Prós: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Contras: "Several delays and gate changes."

Prós: "good flight didn’t have any problems"

Contras: "The way the movies, needed extra parts. No touch screen"

Contras: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Contras: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Prós: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Contras: "Boarding and in-flight experience were excellent."

Prós: "Everything except the seats."

Prós: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Contras: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Prós: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Contras: "The flight was delayed by 85 minutes from Newark to Zurich"

Prós: "Good staff, good boarding, good announcements"
Contras: "The chairs are so small!"

Contras: "It was very late, with us on it."

Prós: "Comfortable flight. The crew was very nice and amenities were fine."
Contras: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Prós: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Prós: "Friendly Staff"
Contras: "N/A"

Prós: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Prós: "Stewards are very kind and friendly unlike those in US flights."
Contras: "None."

Contras: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Prós: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Contras: "Nothing"

Prós: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Contras: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Prós: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Contras: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Prós: "good food, excellent entertainment selection"
Contras: "late boarding, late take off, missed my connection"

Contras: "Seating and foot space was uncomfortable to me."

Prós: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Contras: "It was delayed a little."

Prós: "Fine"
Contras: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Contras: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Prós: "Newer plane"
Contras: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Contras: "Snacks, and drinks"

Prós: "I would like to have ore of a grace period to check baggage."

Prós: "Crew, atmosphere, timeliness. I was satisfied overall"
Contras: "Gate number changed couple times before flight departure"

Prós: "The tv is good addition Comfortable chairs"
Contras: "Menu could have been improved"

Prós: "Boarding was smooth."
Contras: "Nothing."

Contras: "The cabin temperature was very hot"

Prós: "Everything"
Contras: "Nothing"

Contras: "More food more room - but hey that’s what we always want"

Contras: "Everything"

Prós: "Taco"
Contras: "Taco"

Contras: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Contras: "Very bad service, airline unrespectfull, discortesy"

Contras: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Contras: "Late taking off. Let's leave on time"

Prós: "The cAbin attendant was really good"

Prós: "Boarding was easy."
Contras: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Contras: "Snacks"

Prós: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Contras: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Prós: "Early arrival. On time departure. Good selection of movies"

Contras: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Prós: "Overall ok."
Contras: "Cabin was freezing."

Prós: "Excelente"

Prós: "Timely, clean"
Contras: "A little chaotic at boarding time"

Prós: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Contras: "None"

Prós: "The food and the service"

Contras: "JFK was depressing but not Delta’s problem."

Prós: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Prós: "Food and movies were good."
Contras: "Didn't leave on time."

Contras: "Price to get a little more space"

Prós: "Great upgrade program"
Contras: "Slow unloading of luggage"

Prós: "Excellent job"
Contras: "N/a"

Prós: "So many movies to watch. Keep it up!"
Contras: "The food was too sweet and salty."

Prós: "Layout of aircraft."
Contras: "USB port barely accessible. Also, it didn't seem to work."

Contras: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Prós: "Friendly and cleanliness."
Contras: "Cold drinks were warm."

Prós: "movie choices are great"
Contras: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Contras: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Prós: "Everything up to departure. Sat in line for almost an hour."

Prós: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Contras: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Prós: "Una hora de retraso"
Contras: "Una hora de retraso"

Prós: "Movies- pro staff"

Prós: "Plane was comfortable"
Contras: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Prós: "Service"
Contras: "Too old aircrafts"

Prós: "Every thing went well thx"

Prós: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Prós: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Prós: "Service"

Contras: "Everything sucks all the prople that work in check in are sucks, they were mad rude"

Prós: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Prós: "Very nice and friendly service"
Contras: "Nothing"

Prós: "Crew was professional and helpful."
Contras: "Seat was narrow for business class."

Contras: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "Late, missed connection"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "I am always amazed how Lufthansa gets it right."
Contras: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."

Prós: "Flight was good."
Contras: "They lost 2 of my checked in bags and damaged 2 others."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "The service and the entertainment system"
Contras: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Contras: "I did not like the delays over one hour delayed"

Prós: "Nothing"
Contras: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Prós: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Contras: "My flight got canceled. It is awful, extended my travel Time significantly."

Contras: "Nothing"

Prós: "That I was able to arrive at Munich Airport"
Contras: "Delay and no information or explanation and help from Lufthansa."

Contras: "Missed transfer, despite assurance before takeoff."

Prós: "747-8"

Prós: "Friendly crew. Flight left on time"

Contras: "Luggage didn’t make a Lufthansa connection even though both flights w."

Contras: "Houve um atraso na saída de Munique."

Prós: "Professionalism of the crew"
Contras: "tight sits"

Contras: "Did not like them charging extra for a seat assignment."

Prós: "Exenent.."
Contras: "nothing"

Contras: "Boarding was an unorganized free-for-all"

Contras: "Flight delays,...."

Contras: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"

Prós: "Seat comfort, easy of boarding."
Contras: "nothing."

Prós: "Hasn't happened. Still waiting."

Prós: "The service and space on the airplane were excellent."
Contras: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Prós: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Contras: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Prós: "Boarding to exit all went smooth"
Contras: "Air was sometimes stale"

Prós: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Contras: "U cannot think of anything."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Contras: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Prós: "Good flight"

Prós: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Contras: "Plane was late to depart, missed connection in Frankfurt"

Contras: "Seating space too narrow"

Prós: "Plenty of room"
Contras: "Lack of good movies"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "I loved the choice of movies"
Contras: "Lack of space"

Contras: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Prós: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Contras: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Contras: "The flight was late for 2 hrs with no explanation"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Contras: "Klm is the best, even on a 40min they served small breakfast."

Contras: "Everything was OK"

Prós: "Newer plane, crew was amazing, seats were adjustable"

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Contras: "Not being 1 hour late"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Contras: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Contras: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Prós: "Crew was nice and friendly"
Contras: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Contras: "The flight was cancelled and had to be rerouted on United Airlines."

Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"

Prós: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Prós: "Good"
Contras: "Nothing"

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Prós: "MCR airport Mert & Greet parking was smooth and efficient."
Contras: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Prós: "Very pleasant, professional crew"
Contras: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "The boarding was easy and you didn't have to wait inline for that long"
Contras: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Prós: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Prós: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Contras: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Prós: "Flight crew was fine. Food was good."
Contras: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Good Experience"
Contras: "Nothing much"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Contras: "Bag was lost"

Contras: "At some point the luggage was lost. here."

Prós: "on time, and with snow"

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Prós: "The flight was great."

Prós: "Got to Amsterdam on time and everything was great including the staff"

Contras: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Prós: "Crew was very helpful.food"
Contras: "Food was not upto the mark."

Prós: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Contras: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Contras: "suitcase didn't turn up, although connection was quite tight"

Prós: "Great crew service. Among the best ever."

Contras: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "Flight was efficient enough and staff were friendly."
Contras: "It was delayed quite a bit and more on-time updates would have been appeciated."

Prós: "Food"
Contras: "Comfort"

Prós: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Contras: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Prós: "One lady was so mean when I asked her a question ."
Contras: "Be more smiling and helping customers when needed"

Contras: "The check in process is terrible and very inefficient."

Prós: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "So many movies!"

Contras: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "Got In ahead of schedule"
Contras: "The boarding process"

Prós: "The time arrived at the airport was great"
Contras: "Not enough leg room, had to wait too long for shuttle bus to the terminal."

Prós: "Tenía reservado uno y de repente desaprecio"

Prós: "On time"
Contras: "Space"

Contras: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."

Prós: "Same as the first flight. Great luggage transfer."
Contras: "Middle seat"

Contras: "Lost our luggage"

Prós: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Contras: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Contras: "Our seats was almost the last seat of all our flights, even we checked in very early."

Contras: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Contras: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"

Contras: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Contras: "Your bag people are thieves."

Prós: "The entertainment was probably the best part of the flight."
Contras: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."

Prós: "No complaints everything was good No delays on time flights going and returning back"

Prós: "It wAs on time"
Contras: "NOthing"

Prós: "That we at least got some water"
Contras: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Prós: "Nothing"
Contras: "Flight from Iberia, operated by AA and finaly no flight!!!!!"

Prós: "Excellent meal in premium economy. As good as business class on other airlines"
Contras: "Boarding process is excrutiating"

Prós: "Crew was lovely. Economy seats were on the roomier side. Entertainment options were excellent. Would choose to fly with them again."
Contras: "Food was mediocre. Boarding process was poorly organized."

Prós: "Lovely staff"
Contras: "Due to delay of previous flight I missed my connection for which I had a 3 hour layover prior to delays. I was put on another flight out of LGA upon arrival but was not given a travel voucher even though I was told tmi had one in my envelope. Trying to get someone to issue a voucher almost made me miss my new connection."

Prós: "Landing was perfect"
Contras: "Everything was fine"

Prós: "Reclination system, closer and closer to the AVE, is an advantage. Although still to improve how not to disturb the passenger behind you."
Contras: "Boarding was messy. We barely fitted in the waiting area. Food quite crappy, especially breakfast."

Prós: "Smooth, more food than I've had in the past on united, everyone was friendly, everything seemed clean, smooth take off and landing!"

Contras: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."

Prós: "On time to madrid... late to Alicante"
Contras: "Personal video screen froze and didnt work...chicken meal was too salty. Britisk airways cancelled our return transatlantic flight LGW to JFK and the Iberia (one world) representative Alicante airport could not help us getting on another flight we now are landing in LGW and have to transfer to LHR at iour own expense and are getting to J FK almost 4 hour later than scheduled...spenrt over 40 minutes on phone with British airways at international cell phone rates which also cost us a fortune"

Prós: "Yes"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "The only bad thing is that the checking at JFK was very long!!!!"

Prós: "Good movie selection"
Contras: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"

Contras: "We were in JFK for over 24 hours being lied to and being promised that our flight to Madrid although late would leave that day. We were changed from boarding door to boarding door, we were told that there were no hotel rooms available in New York that they could place us in and told that they were testing a plane and as soon as it was confirmed it could fly we would be on it. At approx. 1am or a little after we (the passengers) from the flight were located at boarding door 7 and they brought an Iberia plane right by the windows in hopes that we would be put at ease at the sight of a possible flight only to find out that there are no flights out of JFK after 1am. The lies they told and or lack of truths was very frustrating"

Contras: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."

Prós: "Nothing"
Contras: "Terrible Uncomfortable Overbooked"

Prós: "Seats were comfortable, excellent movie selection, ample leg room, clean and new plane, staff was attentive."
Contras: "Food was average, foot rests were hard to operate, alcohol selection was scant, only beer and wine are complimentary, you must pay for spirits in premium economy"

Contras: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."

Prós: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"

Prós: "The flight attendants were so kind, the food was delicious, and the entertainment options were great!"

Contras: "It was cancelled"

Contras: "The air conditioning was not working correctly, they opened the door during boarding to allow for some relief. ??? It was just uncomfortable. Another thing which is terribly annoying is the touch screen entertainment on the back of the seat. Who in their right mind invented this? What happens when you have a inconsiderate person playing games behind you tapping your seat back like they are playing the xylophone? Ridiculous! People have lost their ability to be respectful, so please get rid of this and put the controls someplace else. This goes for all airlines. Thanks."