Encontra voos baratos dos Estados Unidos para Lisboa

Prós: "I would like to have ore of a grace period to check baggage."

Prós: "Crew, atmosphere, timeliness. I was satisfied overall"
Contras: "Gate number changed couple times before flight departure"

Contras: "Everything"

Prós: "Taco"
Contras: "Taco"

Prós: "everything"

Prós: "Predictably late."
Contras: "Be on time."

Contras: "The delay was totally unexpected and frustrating particularly when no bad weather around!"

Contras: "Hour late and no wifi!"

Contras: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Contras: "Very bad service, airline unrespectfull, discortesy"

Prós: "Boarding was easy."
Contras: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Contras: "Snacks"

Prós: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Contras: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Prós: "Early arrival. On time departure. Good selection of movies"

Contras: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Prós: "Timely, clean"
Contras: "A little chaotic at boarding time"

Prós: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Contras: "None"

Prós: "The food and the service"

Contras: "JFK was depressing but not Delta’s problem."

Prós: "We landed earlier than expected"
Contras: "Bathroom was very smelly"

Prós: "Food and movies were good."
Contras: "Didn't leave on time."

Contras: "Price to get a little more space"

Prós: "Movies"
Contras: "Lack of legroom in economy"

Prós: "Nothing"
Contras: "Terrible staff"

Prós: "Great upgrade program"
Contras: "Slow unloading of luggage"

Prós: "Excellent job"
Contras: "N/a"

Prós: "So many movies to watch. Keep it up!"
Contras: "The food was too sweet and salty."

Prós: "Friendly and cleanliness."
Contras: "Cold drinks were warm."

Prós: "Efficient hop to Boston"

Prós: "movie choices are great"
Contras: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Prós: "The boarding was efficient"
Contras: "Three hour departure delay. No explanation given. No apology."

Contras: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Prós: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Contras: "After reading the good things, you need more bad?"

Prós: "Really liked the plan"

Prós: "Everything up to departure. Sat in line for almost an hour."

Prós: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Contras: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Contras: "Strangely cold!"

Prós: "Una hora de retraso"
Contras: "Una hora de retraso"

Prós: "Movies- pro staff"

Prós: "Plane was comfortable"
Contras: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Prós: "Service"
Contras: "Too old aircrafts"

Prós: "Every thing went well thx"

Prós: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Prós: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Prós: "Service"

Prós: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."

Prós: "It's nice to be theoretically in zone 2"
Contras: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"

Prós: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."

Prós: "Very nice and friendly service"
Contras: "Nothing"

Prós: "Crew was professional and helpful."
Contras: "Seat was narrow for business class."

Contras: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "Late, missed connection"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "I am always amazed how Lufthansa gets it right."
Contras: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."

Prós: "Flight was good."
Contras: "They lost 2 of my checked in bags and damaged 2 others."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "The service and the entertainment system"
Contras: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Contras: "I did not like the delays over one hour delayed"

Prós: "Nothing"
Contras: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Prós: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Contras: "My flight got canceled. It is awful, extended my travel Time significantly."

Contras: "Nothing"

Prós: "That I was able to arrive at Munich Airport"
Contras: "Delay and no information or explanation and help from Lufthansa."

Contras: "Missed transfer, despite assurance before takeoff."

Prós: "747-8"

Prós: "Friendly crew. Flight left on time"

Contras: "Luggage didn’t make a Lufthansa connection even though both flights w."

Contras: "Houve um atraso na saída de Munique."

Prós: "Professionalism of the crew"
Contras: "tight sits"

Contras: "Did not like them charging extra for a seat assignment."

Prós: "Exenent.."
Contras: "nothing"

Contras: "Boarding was an unorganized free-for-all"

Contras: "Flight delays,...."

Contras: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"

Prós: "Seat comfort, easy of boarding."
Contras: "nothing."

Prós: "Hasn't happened. Still waiting."

Prós: "The service and space on the airplane were excellent."
Contras: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Prós: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Contras: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Prós: "Boarding to exit all went smooth"
Contras: "Air was sometimes stale"

Prós: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Contras: "U cannot think of anything."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Contras: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Prós: "Good flight"

Prós: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Contras: "Plane was late to depart, missed connection in Frankfurt"

Contras: "Seating space too narrow"

Prós: "Plenty of room"
Contras: "Lack of good movies"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "I loved the choice of movies"
Contras: "Lack of space"

Contras: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Prós: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Contras: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Contras: "The flight was late for 2 hrs with no explanation"

Prós: "So rude crew"

Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "The plane size & comfort was excellent. The staff were very friendly"
Contras: "N/A"

Prós: "Comfort"
Contras: "Internet"

Contras: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Prós: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "Fantastic gate agents!"
Contras: "The food was terrible."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Contras: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"

Prós: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Contras: "Everything was very good."

Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Prós: "The flight crew was so friendly and the food was really good."

Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."

Prós: "Crew was fantastic."
Contras: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Prós: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contras: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Prós: "We got to Amsterdam on time"
Contras: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Prós: "Crew was excellent -kind nice and very attentive"
Contras: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Contras: "Nothing special"

Prós: "Time and Good clean place.. in This case airpöane.."
Contras: "It was not entreteiment st all"

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Good flight, arriving well on time."

Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Prós: "Good entertainment options. Nice flight attendants"
Contras: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."

Prós: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contras: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Prós: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Contras: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Prós: "I got some rest"
Contras: "unable to charge my phone or watch movies"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Food was good and crew members were very nice"
Contras: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contras: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Prós: "on time, and with snow"

Prós: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contras: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "That we didn't crash"
Contras: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Prós: "."

Prós: "I"

Prós: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contras: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Contras: "Flight was delayed"

Contras: "Seats were too close together."

Prós: "Entertainment system"
Contras: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Prós: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Contras: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Prós: "Tripulação boa"

Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Prós: "Tripulação excelente."

Contras: "We had a short delay"

Contras: "No entertainment facilities"

Contras: "Plane is old and entertainment facilities are no longer appropriate"

Prós: "Had decent room space seats comfortable"
Contras: "My luggage could have arrived for a start"

Contras: "See above."

Prós: "The crew was wonderful. We were in business class which was modest but comfortable."
Contras: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Prós: "The new movies selection, food was very good, staff more friendly than previous flights"
Contras: "Boarding always a problem on MEA we have to wait too long in the queue"

Contras: "Baggage check in was stressful"

Prós: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Contras: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Contras: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Prós: "Crew was very nice and the food was excellent"

Prós: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Contras: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Prós: "The staff was very nice and friendly"
Contras: "One hour delay without any information on embarking and another hour in the plane before departure"

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "Nothing"
Contras: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Prós: "I like traveling with AirFrance in general."
Contras: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Prós: "Standard on most parts with pleasant staff"
Contras: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Nothing."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Prós: "The space and the people"
Contras: "Nothing"

Prós: "Courteous crew"

Contras: "The room between seats is unbearable."

Prós: "This is what happens when you get roped in by a low price."
Contras: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Prós: "The hostesses were very kind and nice"

Prós: "the food"
Contras: "no room for legs"

Prós: "All crew I interacted with was great, friendly, and helpful."
Contras: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."

Contras: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Prós: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Contras: "."

Contras: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Prós: "The service and food were excellent plane was clean."
Contras: "No entertainment system"

Prós: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Prós: "The crew was very nice and helpful."
Contras: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Contras: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Contras: "Meal choice missing kosher non-gluten combination."

Prós: "Free drinks and snack!"
Contras: "Nothing"

Prós: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Prós: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Contras: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Prós: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Contras: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Prós: "One lady was so mean when I asked her a question ."
Contras: "Be more smiling and helping customers when needed"

Contras: "The check in process is terrible and very inefficient."

Prós: "The crew was professional and courteous. USB charger"
Contras: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "So many movies!"

Contras: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "Got In ahead of schedule"
Contras: "The boarding process"

Prós: "The time arrived at the airport was great"
Contras: "Not enough leg room, had to wait too long for shuttle bus to the terminal."

Prós: "On time departure and arrival early by an hour."
Contras: "Seats were quite uncomfortable."

Prós: "Tenía reservado uno y de repente desaprecio"

Prós: "On time"
Contras: "Space"

Contras: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."

Prós: "Cabin crew was friendly and efficient"
Contras: "Crappy plane for an international flight"

Contras: "Lost our luggage"

Prós: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Contras: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Prós: "Service!"

Contras: "Our seats was almost the last seat of all our flights, even we checked in very early."

Contras: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Contras: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"

Contras: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Prós: "No complaints everything was good No delays on time flights going and returning back"

Prós: "It wAs on time"
Contras: "NOthing"

Prós: "Great array of entertainment. The food was tasteful."
Contras: "No clear direction when attempting to board. Several passengers were unaware of what to do. Couldn't find the reclining button."

Prós: "That we at least got some water"
Contras: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Prós: "I liked the service and, the in flight entertainment system. It was good food."
Contras: "There was very little legroom in economy class. I was thinking for an overseas flight the would be more than 31 inches pitch of legroom, Mabye the can work on that on such a big plane."

Contras: "Seats too close together for any kind of comfort level"

Prós: "Excellent meal in premium economy. As good as business class on other airlines"
Contras: "Boarding process is excrutiating"

Prós: "Crew entertainment food."
Contras: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."

Prós: "Nothing."
Contras: "I left a day later. No effort made to change flight."

Prós: "Landing was perfect"
Contras: "Everything was fine"

Prós: "It was fine, nothing special"
Contras: "The internet was very, very expensive! $35 for very very slow internet that didn't work half of the time. Also, before I departed from the US, the customer service rep at JFK made me purchase a refundable plane ticket for $2500, and charged me a non refundable fee of $35 for booking the flight for me ( I asked how to do it via the Iberia website on my phone and she refused to help me, and the website makes it extremely not obvious how to book a refundable flight). She said because my flight was one way to Europe I had to have an onward flight, even though I was traveling by car outside of Europe. She said that they would ask me for it at customs when I arrived in Europe. Well they have never asked me for this before, and they did not ask me this time either when I arrived, so this whole exercise was pointless. When I called to get my ticket refunded, they also charged me a $25 fee for refunding the ticket, which the agent in NY did not tell me about. So I just ate $60 for no reason. In addition, the customer service person was very rude about the whole thing."

Prós: "Yes"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "The only bad thing is that the checking at JFK was very long!!!!"

Contras: "Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!"

Prós: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Contras: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."

Prós: "Nothing"
Contras: "Terrible Uncomfortable Overbooked"

Prós: "Seats were comfortable, excellent movie selection, ample leg room, clean and new plane, staff was attentive."
Contras: "Food was average, foot rests were hard to operate, alcohol selection was scant, only beer and wine are complimentary, you must pay for spirits in premium economy"

Prós: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."

Prós: "the food and the entertaiment"
Contras: "long trip"

Prós: "Crew was nice enough."
Contras: "Boarding started very late and left airport late, somehow landed "on time" but without enough time or guidance to make connecting flight. Although arrived at gate before schedule flight time, were not allowed to board, missing the connecting flight and was then charged a ludicrous amount in fees. Will never travel again."

Prós: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"

Contras: "It was cancelled"

Prós: "It got me hone."
Contras: "Very small seats we were not given any snacks or drinks."

Prós: "Excellent flight. Iberia had outstanding service"

Prós: "Guests were boarded quickly. Crew was friendly."
Contras: "Food was tasteless and bland. Crew was not very attentive."