Encontra voos baratos da América do Norte para Portugal

Contras: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Contras: "crew at the gate."

Contras: "The food is good k"

Prós: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Prós: "The entertainment was good"
Contras: "The food on the 2nd flight was bad"

Prós: "Crew was great. Phenomenal even."
Contras: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Contras: "Actually making the flight"

Contras: "Movies , Wi-Fi , Live Shows"

Contras: "On time"

Prós: "Crew was very nice and attentive"
Contras: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Prós: "The crew was great! The entertainment was pretty good too."
Contras: "The cabin was WAY too warm."

Prós: "Food was good. Crew was kind and gracious."
Contras: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Great staff and air flight attendants"

Prós: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Contras: "The delay to fly was the only issue"

Prós: "Again boarding was smooth"
Contras: "The seats were terrible"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Contras: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Prós: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Contras: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Prós: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Contras: "Several delays and gate changes."

Prós: "good flight didn’t have any problems"

Contras: "The way the movies, needed extra parts. No touch screen"

Contras: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Contras: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Prós: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Contras: "Boarding and in-flight experience were excellent."

Prós: "Everything except the seats."

Prós: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Contras: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Prós: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Contras: "The flight was delayed by 85 minutes from Newark to Zurich"

Prós: "Good staff, good boarding, good announcements"
Contras: "The chairs are so small!"

Contras: "It was very late, with us on it."

Prós: "Comfortable flight. The crew was very nice and amenities were fine."
Contras: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Prós: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Prós: "Friendly Staff"
Contras: "N/A"

Prós: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Prós: "Stewards are very kind and friendly unlike those in US flights."
Contras: "None."

Contras: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Prós: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Contras: "Nothing"

Prós: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Contras: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Prós: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Contras: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Prós: "good food, excellent entertainment selection"
Contras: "late boarding, late take off, missed my connection"

Contras: "Seating and foot space was uncomfortable to me."

Prós: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Contras: "It was delayed a little."

Prós: "Fine"
Contras: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Contras: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Prós: "Newer plane"
Contras: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Prós: "Very nice and friendly service"
Contras: "Nothing"

Prós: "Crew was professional and helpful."
Contras: "Seat was narrow for business class."

Contras: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Contras: "Late, missed connection"

Contras: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "I am always amazed how Lufthansa gets it right."
Contras: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."

Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."

Prós: "Flight was good."
Contras: "They lost 2 of my checked in bags and damaged 2 others."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "The service and the entertainment system"
Contras: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Contras: "I did not like the delays over one hour delayed"

Prós: "Nothing"
Contras: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Prós: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Contras: "My flight got canceled. It is awful, extended my travel Time significantly."

Prós: "Clean, modern place. Professional staff."

Contras: "Nothing"

Prós: "That I was able to arrive at Munich Airport"
Contras: "Delay and no information or explanation and help from Lufthansa."

Contras: "Missed transfer, despite assurance before takeoff."

Prós: "747-8"

Contras: "Luggage didn’t make a Lufthansa connection even though both flights w."

Contras: "Houve um atraso na saída de Munique."

Prós: "Professionalism of the crew"
Contras: "tight sits"

Contras: "Did not like them charging extra for a seat assignment."

Prós: "Exenent.."
Contras: "nothing"

Contras: "Boarding was an unorganized free-for-all"

Contras: "Flight delays,...."

Contras: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"

Prós: "Seat comfort, easy of boarding."
Contras: "nothing."

Prós: "Hasn't happened. Still waiting."

Prós: "The service and space on the airplane were excellent."
Contras: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Prós: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Contras: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Prós: "Boarding to exit all went smooth"
Contras: "Air was sometimes stale"

Prós: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Contras: "U cannot think of anything."

Prós: "Houve atrasos mas saídas"

Contras: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Prós: "Good flight"

Prós: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Contras: "Plane was late to depart, missed connection in Frankfurt"

Contras: "Seating space too narrow"

Prós: "Plenty of room"
Contras: "Lack of good movies"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "I loved the choice of movies"
Contras: "Lack of space"

Contras: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Prós: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Contras: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."

Contras: "The flight was late for 2 hrs with no explanation"

Prós: "Such a nice plane. So clean and new and professional staff."
Contras: "Boarding a little disorganized. But it was the airports fault I think."

Prós: "So rude crew"

Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "The plane size & comfort was excellent. The staff were very friendly"
Contras: "N/A"

Prós: "Comfort"
Contras: "Internet"

Contras: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Prós: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "Fantastic gate agents!"
Contras: "The food was terrible."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Contras: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"

Prós: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Contras: "Everything was very good."

Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Prós: "The flight crew was so friendly and the food was really good."

Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."

Prós: "Crew was fantastic."
Contras: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Prós: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contras: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Prós: "We got to Amsterdam on time"
Contras: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Prós: "Crew was excellent -kind nice and very attentive"
Contras: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Contras: "Nothing special"

Prós: "Time and Good clean place.. in This case airpöane.."
Contras: "It was not entreteiment st all"

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Good flight, arriving well on time."

Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Prós: "Good entertainment options. Nice flight attendants"
Contras: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."

Prós: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contras: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Prós: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Contras: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Prós: "I got some rest"
Contras: "unable to charge my phone or watch movies"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Food was good and crew members were very nice"
Contras: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contras: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Prós: "on time, and with snow"

Prós: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contras: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "That we didn't crash"
Contras: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Prós: "."

Prós: "I"

Prós: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contras: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Contras: "Flight was delayed"

Contras: "Seats were too close together."

Prós: "Entertainment system"
Contras: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Prós: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Contras: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Prós: "Tripulação boa"

Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Prós: "Tripulação excelente."

Contras: "We had a short delay"

Contras: "No entertainment facilities"

Contras: "Plane is old and entertainment facilities are no longer appropriate"

Prós: "Had decent room space seats comfortable"
Contras: "My luggage could have arrived for a start"

Contras: "See above."

Prós: "The crew was wonderful. We were in business class which was modest but comfortable."
Contras: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Prós: "The new movies selection, food was very good, staff more friendly than previous flights"
Contras: "Boarding always a problem on MEA we have to wait too long in the queue"

Contras: "Baggage check in was stressful"

Prós: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Contras: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Contras: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Prós: "Crew was very nice and the food was excellent"

Prós: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Contras: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Prós: "The staff was very nice and friendly"
Contras: "One hour delay without any information on embarking and another hour in the plane before departure"

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "Nothing"
Contras: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Prós: "I like traveling with AirFrance in general."
Contras: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Prós: "Standard on most parts with pleasant staff"
Contras: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Nothing."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Prós: "The space and the people"
Contras: "Nothing"

Prós: "Courteous crew"

Contras: "The room between seats is unbearable."

Prós: "This is what happens when you get roped in by a low price."
Contras: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Prós: "The hostesses were very kind and nice"

Prós: "the food"
Contras: "no room for legs"

Prós: "All crew I interacted with was great, friendly, and helpful."
Contras: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."

Contras: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Prós: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Contras: "."

Contras: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Prós: "The service and food were excellent plane was clean."
Contras: "No entertainment system"

Prós: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Prós: "The crew was very nice and helpful."
Contras: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Contras: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Contras: "Meal choice missing kosher non-gluten combination."

Prós: "Free drinks and snack!"
Contras: "Nothing"

Prós: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Prós: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Contras: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Sorry the attitude to help people after a cancelled flight is sucks,"

Prós: "Problems started at check in and it went downhill from there"
Contras: "Customer service mostly"

Prós: "Seamless boarding and seat upgrade to economy premium."

Contras: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."

Prós: "Crew was very accommodating, seats were comfortable"
Contras: "everything was good"

Prós: "The people from British airways were incredibly helpful."
Contras: "British airways pushed the flight time which made the original connection flight from Heathrow impossible. They notified justfly the company who we used to book the flight and told them the reservation would be cancelled. Only justfly never did something about that. They did not notify us about any changes and when we arrived at the airport the lady at the counter told us we don't have a reservation even though justfly happily took our money. If it weren't for the BA staff who rebooked is through Air France we probably wouldn't have made it."

Prós: "Clean"
Contras: "3+ hours late"

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "BA lounge at Boston Airport"
Contras: "Departure delayed more than 2 hours"

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Was just very comfortable seats and a great crew"

Contras: "Was not offered a drink whole others around me were. Don't know why."

Contras: "Flight delayed"

Contras: "Too many delays"

Contras: "Delays delays and delays"

Prós: "Ease of boarding"

Prós: "New bedding is comfortable!"
Contras: "1. No toiletries were available for business class even on this flight. 2. There was no food choice especially if you prefer vegetarian. 3. Even if One presses a button to request for some water, no one comes to the seat; this habit of BA continues for the good part of the last decade. Reminded me why I stopped flying BA! 4. No wifi even in Business class! Someone in senior management of BA needs to fly SQ, Cathay, Qatar, Emirates and learn what can be improved. Most of these airlines have better service in economy than business on BA!"

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Prós: "The crew was very polite and nice."
Contras: "I have never seen seats with such little leg room."

Prós: "Great crew"
Contras: "Old entertainment system"

Prós: "the meal, the aircraft, the friendliness of the flight crew, the on time departure and arrival."

Prós: "Food, seats pretty good , movies offered some good choices much better than US carriers"
Contras: "Heathrow airport at 4:30 AM not fun at all"

Prós: "nothing"
Contras: "Announcement was made that flight was delayed for at least two hours and that delay might be longer or might be cancelled. Desk staff specifically said they would not help rebook until the 2 hour delay had passed. I bought a ticket on Delta amd actually flew to London."

Prós: "Ticket price"
Contras: "It's third time British airways lost our baggage. Come on BA, you can do better than this!"

Prós: "Everything"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Contras: "Had a horrible time reserving a seat ( willing to pay) because the confirmation number changed and I was not informed. Took several calls to BA, a trip to the airport and an act of god to finally mange it. Was very stressful."

Prós: "I always try to fly British Airways whenever possible."

Prós: "They got me on a direct flight to Madrid on Iberia. That worked out though I had to leave 2 hours earlier. Good service."

Prós: "First international flight. In flight entertainment was fantastic, plenty of new movie titles to view along with music, all complimentary. Staff was hospitable and frequently came by to reduce lighting and offer food and refreshments. I’m about 6’3” so my only complaint was no room in the middle seat but otherwise it was ok. I made it work."
Contras: "Not enough room between the rows for me to adequately stretch my legs out."

Contras: "Overall was excellent"

Contras: "the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy"

Contras: "Nothing"

Prós: "crew was very welcoming which made our journey very comfortable"

Prós: "Everything! Best airline ever."

Prós: "The entertainment controls give many options which is nice to help pass the time."
Contras: "The attendants were not as helpful as I thought they should have been and actually were a bit unpleasant."

Prós: "The crew was excellent and very professional, the flight was on time and the meal service was decent"
Contras: "The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible"

Prós: "Great service"

Prós: "The premium economy made for a much more comfort and enjoyable experience."

Contras: "Lost luggage"

Prós: "quick luggage delivery in Lisbon"

Prós: "Live counters for dinner Boarding directly from lounge"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Contras: "I recommend that you not affiliate with Webjet. I will never make a reservation through them. Everyone at Webjet is from India with strong accent. Always put on hold to ask supervisor to make any change. Took 4 phone calls , many emails and hours on the phone to finally cancel a flight."

Prós: "Ear phones for those of us who did not bring any. Having a meal and drink available and at no extra cost."
Contras: "Not knowing if I could get an extra drink after the food was served, would have been helpful. Snacks of chips, pretzels would be tasty. Offering more water or a larger container offered would help. Explaining how u have to get to the next terminal would help. Having to go to many shuttles is confusing."

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Prós: "Quick flight. Nice crew"
Contras: "The fact that there was no free food and drink on the flight."

Prós: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Contras: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"