Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para a América do Norte
|fevereiro||Melhor época para evitar as multidões, com uma queda média de 4% no preço.|
|julho||Época mais popular para voar, com um aumento médio de 13% no preço.|
Preço médio de ida e volta
|606 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|323 €||ou menos|
Boa oferta só ida
|206 €||ou menos|
TAP AIR PORTUGAL, Air Canada e KLM abdicaram das taxas de alteração e cancelamento em voos para a América do Norte. Confirma as políticas aplicáveis no respetivo site.
Em média, um voo direto de Portugal para a América do Norte demora 15h 49m e cobre uma distância de 7192 km. A rota mais popular é Lisboa - Newark e a duração média do voo é 7h 50m.
O voo mais barato para a América do Norte de Portugal encontrado nas últimas 72 horas custa 22 € (ida) e 277 € (ida e volta). A rota mais popular é Lisboa Aeroporto Humberto Delgado-Newark e a passagem aérea mais barata encontrada nesta rota nas últimas 72 horas custa 324 €.
TAP AIR PORTUGAL, Air Canada e KLM voam mais frequentemente de Portugal para a América do Norte.
Segundo as pesquisas de voos na KAYAK, o destino mais popular é Nova Iorque (37% do total das pesquisas para a América do Norte). Os próximos destinos mais populares são Cancún (10%) e Miami (7%). As pesquisas de voos para Washington, D.C. (6%), para Chicago (6%) e para Toronto (5%) também são populares.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade de o preço para determinado destino e a data mudarem nos 7 dias seguintes. Assim, podes saber se é melhor esperar ou reservar logo.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Contras: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Prós: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Contras: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."
Prós: "Food was great, creww was very nice"
Contras: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Prós: "Seat was ok, crew was friendly"
Contras: "Movie options were limited"
Prós: "Staff, food, on board entertainment all very impressive. Great flight."
Contras: "Entertainment system was not working"
Prós: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Contras: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."
Prós: "A good airline and a good flight. Lots of entertainment options."
Contras: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."
Prós: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Contras: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"
Prós: "Though our flight got delayed, we arrived almost on time."
Contras: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."
Prós: "We were about on time"
Contras: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."
Contras: "Waited for baggage at Newark for more than 45 min"
Prós: "Everything was very good. From the staff, to the food and comfort. Excellent!"
Contras: "All of it"
Prós: "Dry. I’ve food and really felt pampered"
Contras: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"
Prós: "The service and food are very good."
Contras: "Tight space for business class."
Prós: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Contras: "A little tight in economy and i am short"
Prós: "Everything was as accommodating as possible."
Prós: "Nice staff and inflight service. seats were great"
Prós: "good service, patient with passengers"
Contras: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."
Prós: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Contras: "The legroom in economy is just as bad as you would expect."
Prós: "Pleasant staff"
Contras: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"
Prós: "on time, good food, pleasant service"
Prós: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Contras: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."
Prós: "Outstanding service. Friendly flight attendants."
Contras: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Prós: "Legroom is too little"
Prós: "The food was really great! And the crew was very friendly."
Contras: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."
Prós: "I was concerned the connections would be too tight but it worked out great!"
Prós: "Best flight crew experience ever"
Contras: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."
Prós: "Crew, food...."
Contras: "As I said before..."
Contras: "Expired cheese. Loudest plane I have ever been on."
Contras: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."
Prós: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Contras: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."
Prós: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"
Prós: "Everything except the earphones was great"
Contras: "The earphones are bad and connector is 2 pins, so couldn't use mine."
Contras: "Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant."
Contras: "Better seats"
Contras: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."
Prós: "Food, service"
Contras: "Room in economy"
Prós: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Prós: "Got here early!"
Prós: "I love the Food was really good thanks guys!"
Contras: "Have the Free WiFi option will amazing"
Contras: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Prós: "Fast service and precise timing"
Prós: "Crews are very friendly"
Prós: "I flew standby (for the first time) to London and check in team in NYC was great."
Contras: "Now, the team in London, wasn’t so great. They were a bit rude!"
Prós: "Crew was great!!"
Contras: "Boarding of plane. Should be from Back to front."
Prós: "Everything was perfect!"
Contras: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Contras: "Being on time."
Contras: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."
Prós: "Amount of food!"
Contras: "Quality of food!"
Contras: "Older aircraft"
Prós: "Great experience!"
Prós: "top notch KLM are the best"
Prós: "Crew was good. Food was good."
Contras: "Plane was delayed for an hour. Legroom in economy was tight."
Contras: "Better food and more water."
Contras: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"
Contras: "Healthier snacks instead of just candy and cookies... an apple for example would be great."
Contras: "Bigger personal space"
Contras: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"
Prós: "The boarding was fast and very well handled."
Prós: "Everything good"
Prós: "I did not like nothing"
Contras: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"
Prós: "Comfort and snack was good."
Contras: "All ok."
Prós: "Very comfortable seating!"
Contras: "The landing was a bit rough. Lol"
Contras: "Food was awful. Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. Don't know who messed up with my luggage if Delta connection or China airlines."
Contras: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Prós: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Prós: "Staff very courteous and professional"
Contras: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."
Prós: "Nothing Special"
Prós: "Generally everything went smoothly on this leg of my trip."
Prós: "Smooth and easy."
Contras: "Not applicable"
Prós: "Everything is perfect"
Prós: "Nice people. Very helpful."
Contras: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Prós: "Layout of aircraft"
Contras: "Couldn't find USB port."
Contras: "The crew could have been more friendly"
Prós: "Updated plane, movies are old but a verity"
Contras: "Lost two pieces of luggage"
Prós: "I didn't like anything because the fly leat 3 hours"
Contras: "Boarding was a mess"
Contras: "No blankets or pillows. Froze"
Prós: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"
Prós: "I didnt ever purchase that ticket"
Contras: "Being scammed by the Chinese, China Southern"
Prós: "The prompt transfer"
Contras: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Prós: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Prós: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Contras: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"
Contras: "Everything was excellent! I will be flying with them again!"
Contras: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."
Contras: "People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class."
Contras: "I don't know"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"
Contras: "There was no information from Lufthanza. There were no lanes. There was no one at the check in desks. There was no crowd control. There was no triage. I was bloody chaos. I arrived 3 hours and 40 minutes in advance of the flight and traveled only 25 feet toward the check in desk in over 5 hours. When we went to the information desk, we were told that the flight would wait for the passengers to be processed...but we never were and the flight took off only 35 minutes later than scheduled. it was the worst flying experience I have had in over 50 years!"
Contras: "Flight was delayed getting out and when we landed we were stuck on the tarmac for an hour so our connecting flight was missed. The person at the Lufthansa desk left at EWR so there was no one to talk to about vouchers for our cancelled flight. Also I never received an email update about my upgrade request contrary to the email I received saying that I would get an update. I would not fly again on Lufthansa."
Prós: "Everything went off without a hitch. Love how organized Lufthansa is."
Prós: "I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline."
Contras: "There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety"
Prós: "Could not get skybridge to operate so that we could disembark. United airlines."
Prós: "Exellent and smooth flight, thank you."
Contras: "Too close for getting on as 3 passport checks seems redundant. Munich has very little signage to direct anyone. We do not live there so do not know the language."
Contras: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."
Contras: "Delay due to overbooking"
Contras: "Houve um atraso na saída de Munique."
Prós: "everything - especially the way they treat their customers."
Contras: "Flight delays,...."
Prós: "Same as above."
Contras: "Same as above."
Prós: "Friendly crew."
Contras: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"
Prós: "Clean and efficient. Great service."
Contras: "Crowded seating. Need better headphones."
Prós: "It was ok"
Contras: "Two flights were both late Had to run to gate Luggage delayed"
Prós: "Good service."
Prós: "SEAT COMFORT CREW ALL AROUND BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Prós: "Houve atrasos mas saídas"
Prós: "The services provided by United were good, although we were delayed due to mechanical issues. However, we were kept informed and made comfortable."
Contras: "I did not know when I booked through Lufthansa that it was a United flight, so I could not check in online and I was not able to order my gluten-free meal. Also, since it was Lufthansa, I was not able to download the entertainment system onto my portable device because I did not know I needed to."
Contras: "Canceled and delayed flights are unavoidable but deceitful customer agents is unacceptable. We will never fly Lufthansa again."
Prós: "Comfortable, timely and pleasant overall."
Prós: "Crew was friendly"
Contras: "Flight delayed by over 3 hours, inflight entertainment did not work"
Contras: "I had requested a gluten free meal weeks before my travel and it was not confirmed for the Naples to Frankfurt flight. I think that if I already requested ahead of time that the flight crew should know about it and be ready to provide me with the correct meal even if I don't call back and confirm."
Prós: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"
Contras: "Since I was sitting among the last seats, they ran out of.chicken and I had to settle for spinach filled ravioli. This is the only minor issue."
Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"
Prós: "Everything was good."
Contras: "everthing was good!"
Contras: "Excellent service"
Contras: "The head rests were very uncomfortable."
Prós: "everything from the boarding and check-in process to in flight comfort."
Contras: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Prós: "I liked the friendliness of the staff, the flight was good, the food was very good."
Contras: "I closed my eyes for just a few minutes two hours before landing and I missed the last meal. I was not sleeping but somehow the stewardess was going around quickly because I heard her in back of me. I thought she was headed in my direction but she had already passed me and then the drinks came around so I could not get thru to go back and ask for the "pizza". I wish the stewardesses would make a quick check up and down the isles in case someone dozed off. The first meal that I received was very good but I am glad I didn't miss it when they came around. Especially that I traveled alone. I do have to say that the comfort of the seats on the way to Europe was much better. It was a different airline."
Prós: "Coffee was excellent"
Prós: "terrible earphone, could listen only on one ear."
Prós: "very clean and nice cabin space"
Contras: "After we realized our flight was cancelled we were trying to reach Lufthansa but couldn't for a long time. It was very frustrating. There was nothing we could do on their website either. No alternative flights were offered, no additional information about how and when we can fly home. We had to stay one extra day on Salzburg since this was the only option given to us by Lufthansa when we finally spoke to them the next day. This experience with Lufthansa was absolutely disappointing and we will probably never book with them again."
Prós: "The plane condition."
Contras: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Prós: "Absence of food"
Contras: "In flight service"
Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Contras: "Very nice crew and great food"
Prós: "Very nice airplane and pleasant crew"
Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Prós: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contras: "The food was just average and the seat not too comfortable"
Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"
Prós: "The crew was informative"
Contras: "Inflight sandwiches"
Contras: "Crew members in Amsterdam were very rude and disrespectful"
Contras: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Contras: "Everything was good"
Contras: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Contras: "Travelled business class and was ace experience"
Contras: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Prós: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contras: "the headrest is hard. Apart from that- all was fine"
Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Contras: "Delays, took my hand luggage into the hold,"
Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."
Prós: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Contras: "lost baggage"
Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."
Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Contras: "old screens and entertainment system leg room to small"
Prós: "Flying with KLM is a pleasure"
Prós: "Crew was great, very nice"
Contras: "Not enough legroom"
Contras: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Prós: "Easy to board and easy flight."
Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Prós: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contras: "Cramped seating."
Prós: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Contras: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Prós: "Food was just fine, movie selection very good"
Contras: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Prós: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Prós: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Contras: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Contras: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Prós: "Good flights. Good prices."
Prós: "on time, and with snow"
Prós: "Flight was delayed for three hours and was a very stressful flight"
Contras: "Flight was not on time and got to destination very very late pier management of aircrafts"
Prós: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Contras: "The food was okay, not that great."
Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Prós: "great choice of entertainment content, friendly crew"
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"
Prós: "They were awesome."
Prós: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Contras: "No complaints at all."
Prós: "Crew was friendly, and the food was better than the usual KLM fare."
Contras: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Prós: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Contras: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Contras: "Delay in take off 45 min!!!!"
Contras: "Flight was delayed"
Prós: "Entertainment system"
Contras: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Prós: "Tripulação boa"
Prós: "Tripulação excelente."
Contras: "Entertainment worked sporadically"
Prós: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Contras: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Prós: "Crew was ok and servicial"
Contras: "Food and reception at door of boarding"
Prós: "On time, no hassle."
Prós: "The cue lines per zone are the most brilliant idea!"
Contras: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Prós: "great food, entertainment and seat comfort"
Prós: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Prós: "Fantastic Crew!"
Contras: "Seats are comfortable but tight."
Contras: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Prós: "Crew was friendly and attentive but hard to understand"
Contras: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Contras: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Contras: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."
Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Prós: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Contras: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Contras: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Prós: "Onboard crew was friendly. Dinner was good"
Contras: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Prós: "Food was good. Crew nice and professional."
Contras: "Landing was not so smooth."
Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."
Prós: "The crew was very friendly and professional. The food very good"
Contras: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."
Contras: "Flight cancelled because of weather"
Prós: "The cabin crew was very good!"
Contras: "The economy premium seats are very uncomfortable"
Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Prós: "Comfort, food and service are better than average."
Contras: "When stewardess opened overhead locker, something fell on my head."
Prós: "Staff was nice"
Contras: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Prós: "Staff was nice"
Contras: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Contras: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Contras: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Prós: "Boarding & crew (inc ground staff & check-in) all good."
Contras: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Contras: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Prós: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Contras: "Late leaving and arriving."
Prós: "Seats were comfortable with good recline. Food was good, but not excellent."
Contras: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Prós: "Boarding was very efficient"
Contras: "Losing my luggage after checking it at the gate when volunteers were needed."
Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Prós: "Food, drinks, and general service on board were all very nice"
Contras: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
Prós: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Prós: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Contras: "There is nothing I did not like."
Prós: "tool me safe from one airport to another"
Contras: "wait time, food"
As companhias aéreas que voam para a América do Norte adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para a América do Norte
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos para a América do Norte
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos para a América do Norte
Teste antes do voo
Teste de anticorpos e sintomas em voos para a América do Norte
Sem taxas de alteração. Pesquisa voos flexíveis para a América do Norte