Pesquisa voos baratos para Boston

Prós: "Comfortable seating, pleasant food and entertainment."
Contras: "Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation."

Prós: "Nothing really, seems everyone is underwhelming in this market"
Contras: "Quality of food and service"

Prós: "The crew"
Contras: "The screen"

Prós: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Contras: "The seat was a little lumpy. More leg room would always be appreciated."

Contras: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Prós: "Decent crew, nice snacks."
Contras: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Prós: "Entertainment and helpful staff"
Contras: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Prós: "such a big difference in size of aircraft, very comfortable and great crew."

Contras: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."

Contras: "Squishy space and very late flight unfortunately"

Prós: "Most of it was of a reasonable standard."
Contras: "Plane was full"

Prós: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Contras: "USB socket on the entertainment on both flight out and return was broken."

Prós: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Prós: "Excellent airline"
Contras: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"

Prós: "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."

Prós: "Comfortable seat. Great crew!"

Prós: "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Contras: "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."

Prós: "Comfy, nice crew, attentive."
Contras: "Nowt"

Contras: "More leg room"

Prós: "I liked the movies"
Contras: "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"

Prós: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Contras: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Contras: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"

Prós: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Contras: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Contras: "My bag was damaged in transit"

Prós: "Limited numbers in the top deck, silence, service and deplaning first."
Contras: "Food has to much of an asian slant."

Prós: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Contras: "Lack of importance shown to safety of young children."

Prós: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Contras: "Nothing"

Prós: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Contras: "food was meh at best, seats in economy are tight and there is no legroom"

Prós: "Crew were friendly and courteous"
Contras: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Contras: "No flight"

Prós: "Amenities"
Contras: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."

Prós: "Top glass airline"
Contras: "I lake food and good service crew"

Contras: "The flight change the gate number immediately so I missed my flight"

Contras: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."

Contras: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Contras: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Prós: "The crew was pleasant and attentive"
Contras: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Prós: "The cabin crew were excellent!"
Contras: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Prós: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Contras: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."

Prós: "Crew very friendly"
Contras: "Seats and legroom poor if you’re six feet tall"

Contras: "Older media entertainment screen with hard to use touch interface."

Prós: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Contras: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Prós: "Food and entertainment was excellent"
Contras: "Staff seemed a bit stressed and busy but very efficient"

Prós: "Overall comfortable journey"
Contras: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Contras: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Prós: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Contras: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"

Prós: "Cool flight, mainly because it was empty. Good food"
Contras: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Prós: "Nothing"
Contras: "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Contras: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Contras: "This flight was probably great but I was not on it"

Prós: "Leg room in comfort +"
Contras: "Removal of food trays could be done sooner"

Prós: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Prós: "Crew was excellent, seats are never excellent"

Contras: "Good"

Prós: "The crew was good. Now fast but good."
Contras: "The food was pretty basic."

Contras: "Best option across the pond"

Contras: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Contras: "Ran 2 1/2 hours late, poor customer communication"

Prós: "individual TVs"
Contras: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."

Prós: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Contras: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Prós: "Nothing"

Prós: "extra legroom of comfort plus zone"
Contras: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Contras: "No issues at all"

Prós: "Crew were ok. Not that comfortable."
Contras: "seat need to be more comfortable"

Prós: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Contras: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Prós: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Contras: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."

Prós: "Food was decent and crew were nice enough"
Contras: "Seat space was small and cramped. Entertainment was poor unfortunately"

Prós: "On time flight courteous service"
Contras: "Food"

Prós: "very nice and willing stewardesses"
Contras: "tragic little place for legs, lack of space"

Prós: "Waiting in the departure lounce was ok"
Contras: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."

Prós: "The plane left on time and arrived on time."
Contras: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."

Contras: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Prós: "The flight for getting us therw"
Contras: "No food and no entertainment"

Prós: "Everything was perfect and most of all ON TIME Thank you Delta!"

Prós: "good flight and pleasant staff"
Contras: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Prós: "Swift travel!"

Prós: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Prós: "Very friendly crew"
Contras: "Lack of subtitles on available movies & series"

Prós: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Prós: "We boarded quickly, in zones. Staff were professional and courteous."
Contras: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Prós: "great flight , on time, great service"

Contras: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"

Contras: "The bulkhead sears had no electrical outlet"

Prós: "Food was ok."
Contras: "Flight attendants could have been a little more friendly and helpful."

Prós: "food was pretty good."
Contras: "a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it."

Prós: "Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time."

Prós: "Very comfortable and didn't feel cramped. Quick flight."
Contras: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Prós: "The staff"
Contras: "Nothing"

Contras: "Dutch sub titels on fims would be good"

Prós: "Giid free sandwixh. Very good entertainment system. Good seats."

Prós: "Everything was in order"
Contras: "None really"

Prós: "Quick and easy boarding. Quick flight"
Contras: "Audio entertainment quite limited"

Prós: "Staff were friendly and worked hard."
Contras: "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."

Prós: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Contras: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."

Prós: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Contras: "The food could be better."

Prós: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Contras: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."

Prós: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Contras: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"

Prós: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "Clean, drink and water service was good and much appreciated"
Contras: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Contras: "Slightly too cool but I had an extra blanket and that is preferable to hot."

Prós: "Nice crew"
Contras: "Not enough space to store at feet. Food was terrible - hot pockets - disgusting. Mystery beef stroganoff. Rude passengers pushing seats all the way back."

Prós: "Other than being too late it was everything ok."
Contras: "We had a very late departure but it wasn't anything Lufthansa could control"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Nothing. But I did arrive on time"
Contras: "I will try to avoid Lufthansa if I can"

Prós: "Punctuality, the entertainment system"
Contras: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "Houve atrasos mas saídas"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Contras: "i could bring checked baggage from Bos-fra, fra-cdg, cdg-fra but it was taken from me on fra-bos flight as being too big! bag came out very late on baggage claim food was poor, they ran out of food, it was served late in my section and there was no choice left. one option only which i could not eat."

Prós: "Tremendous selection of movie entertainment"
Contras: "Boarding process was a bit confusing"

Prós: "Clean modern aircraft. Attentive and friendly service. Decent food and drink. I had plenty of space in my row."
Contras: "The things I didn't like are part of a 7 hour flight in coach class, and that's beyond the control of any airline."

Prós: "The problem was a family with 4 children who failed to parent their children which made this 7 hour flight a nightmare. Their children yelled, screamed and cried the entire flight and their parents did nothing. Their children laid in the center aisles, jumped up and down in the seats like a trampoline. They played with the trays like a toy repeatedly opening and closing them for fun. They tossed pillows at each other and the father handed them back to them to do it again and again. The parents didn't even seat their children in - the flight attendant had to do it. In our section there was no sleeping only total frustration. I love kids but sitting behind totally irresponsible parents made this return flight a nightmare while awake"
Contras: "Flight crew inability to handle unruly passengers"

Prós: "same as above"
Contras: "same as above"

Prós: "Great service, good food, plenty of (and good selection) beverages. This is the way flying used to be and it is awesome on Lufthansa and I was only flying regular coach. Also really good music/movie system with plenty of great choices, I watched some very good movies and the system works very well."
Contras: "Only downside is that despite being pretty techie I could not get the wifi to work and I tried three browsers and every bit of advice in the Magazine on board."

Prós: "on time departure and arrival"
Contras: "boarding, after preferred members and those needing help, was all one. that's a lot of people. ended up being fine since there was plenty of time, but sometimes, people in the aisles slow the process down. might be better to put the people at the back of the flight on first."

Prós: "I love the service they provide. .the air hostels were great"

Prós: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"

Prós: "we had to cut our trip short and book an immediate flight home on Lufthansa. The staff took excellent care of us. Even offered us some orange juice and milk to take home knowing that we may need it (being away for a while) and knowing that our first priority was to get to a hospital. These little events shows the extreme compassion from Lufthansa's on-board staff. We will now ALWAYS look to fly Lufthansa whenever possible."

Contras: "Long lines at security check before the gate. Our luggage was lost"

Prós: "Professional staff and condition of the plane"
Contras: "Ran out of meal choices"

Contras: "I will not be taking this airlines again"

Prós: "It was nice to have both a dinner served in a timely manner, the additional option of drink offered and the snack before arrival. Staff working the flight were polite and friendly. Thank you for providing both a blanket and pillow - which its own Lufthansa pillow cover. Sadly the Anticipation of a Lufthansa flight still rests on the laurels of years of recognized quality. Sadly the Anticipation was greater than the rewards."
Contras: "It is always so much easier to come up with the issues - wish I had more to add on the previous section. ENTERTAINMENT. Headphones provided required a two-prong jack option. There was only room for one prong - so only one ear had sound. The sound perhaps due to this limitation was poor and I couldn't hear the track. Consequently I choose one film with subtitles - which was helpful. The cabin comfort overall was on the chilly side and required the use of the blanket for the whole trip. Meals - the dinner meal served was a nice selection. However, the dessert was still cold - affected flavor. I think a nice bar of chocolate would have been equally welcome as dessert option. There was a small Ritter - which was nice. Lunch or pre arrival snack - really a poor excuse for what was served as pizza. Very doughy and little filling. The tomato was ok but the other selection served - was not a good choice. Not sure what it was. Also had anticipated a warm cloth before landing as a refresher. The seating is incredibly narrow. While most planes are forced into less space, this ride was particularly uncomfortable. I know that there are different model planes each with its own space limitations, advantages or disadvantages, but - frankly, I had expected better from Lufthansa. Finally, by chance having flown to Europe by Swiss Air - I reluctantly have to say that their comfort level, meals and refreshing cloth made it a more comfortable flight."

Contras: "Flight attendants served too many drinks (hard liquor) to the passenger sitting in front of me, and continued serving him even after he was visibly drunk. When preparing for landing, one attendant gave an annoyed answer when I asked him to remind the same passenger to set his seatback in vertical position."

Prós: "Our flight attendant in business class, Tobias (Tobi), was fantastic. He was very pleasant, attentive and professional. The food was delicious and served so promptly."

Prós: "Nice seats and friendly staff"
Contras: "This was an evening flight and while we landed at Logan on time we had to sit on the tarmack for a full hour before we could get to our gate. After a cross-Atlantic flight this final hour on the tarmack was almost unbearable. On top of that, it was 8pm EST which felt like 2am for passengers from Europe. It was just a very long day of travel."

Prós: "The cabin crew were well trained, hospitable and efficient. The young lady assigned to our section of the aircraft worked endlessly to address the needs of passengers, and remained extremely pleasant and often humorous, throughout the passage."
Contras: "The boarding process unnecessarily was long and hot. We stood in the jet ramp line for nearly 15 minutes before entering the aircraft. There was no ventilation and the air was tepid. The seats were smaller in Economy Class than on competitor carriers. The lavs were unattended to during the 7 hour flight and, consequently, were filthy during the last hour or two. The food was mediocre, at best, but at least the cocktails were not an upcharge. Enough alcohol can make just about any food palatable."

Prós: "Food was better than on my flight from BOS to fra. Service was good."
Contras: "Boarding. They board priority and then everybody which makes boarding hard. Prolongs it on the plane."

Prós: "food remarkably good decent entertainment comfortable temperature on time, not waiting everything went as expected."
Contras: "sadly, airplane seats just aren't that comfortable. But that is universal and expected."

Prós: "Everything was great, from a complimentary checked bag to plentiful drinks and entertainment choices. Plus the seat backs recline and the seat pushes out so you're extra comfortable on long flights."

Prós: "NOTHING!"
Contras: "Lufthansa's customer service is terrible. The service agent who rebooked my flight said flight was FULL when there were several seats open. The lady charged me an exorbitant amount saying that the "flight was overbooked". I am NEVER flying Lufthansa again. In addition, I am spreading the word to family and friends who use Lufthansa to use another air carrier."

Prós: "Upgraded after a terrible flight out. This was much better. The food was better. The seats reclined like normal economy seats in domestic flights. Lufthansa definitely knows how to make economy seats uncomfortable."

Prós: "On time. Great flight attendants and food"
Contras: "Not much space in the seat. The short flight had more legroom"

Prós: "The Frankfurt-Boston flight seat was comfortable & food was very good as well as the air hostess in charge was excellent & very cordial."
Contras: "Entertaintainmemt movies"

Prós: "Legroom is better than many. love having metal silverware."

Prós: "Very large selection of movies and TV shows"

Prós: "super comfortable seats, good movie selection and smooth interface with the personal video screen/music/tv etc., also surprisingly good food."
Contras: "sound on the entertainment system broke halfway through the flight (just my seat)."

Contras: "Due to delays on flight to Frankfurt, I missed this flight and was stuck in Frankfurt overnight. Waited over an hour for a shuttle to hotel; mediocre food and lousy room."

Prós: "Crew"

Prós: "Friendly crew, food better than on other companies, very smooth ride!"

Prós: "Staff was exceptionally friendly and efficient. Aircraft was pleasant and clean. Seats are a bit uncomfortable in that they seemed to lack cushion comfort but space was OK for economy class. I will highly recommend your airline to others. Thank you!"
Contras: "Food quality was not good."

Prós: "Flight was on schedule. Was lucky to get a empty seat next to me so plenty of room. Glad they provided the requested specialty meal."
Contras: "Boarding occurred an mass. No order what so ever so long lines getting to the plane and in the plane. The head phone jack was for a two prong headphone so it forced you to use the headphone they provided or only hear from one ear."

Prós: "Absence of food"
Contras: "In flight service"

Contras: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Contras: "Flight got cancelled"

Prós: "Food and service"
Contras: "Working wifi would be good. Better A/C. More comfortable seats"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Contras: "Staff rude and short"

Prós: "No delay and nice staff"

Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Prós: "Everything was good except for the entertainment consul for one of our seats."
Contras: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Prós: "I love the food"

Contras: "Need more leg room!!! Larger meals needed."

Prós: "Entertainment options."
Contras: "Service was poor, seat did not recline, and the food was terrible."

Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Contras: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Prós: "Crew was excellent -kind nice and very attentive"
Contras: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Contras: "Our lougage did not arrive"

Prós: "Efficient crew"
Contras: "Long, slow line at check in. Not many new movies or tv shows"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contras: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "The attendants took great care of us. Super smooth flight."

Contras: "Customer service"

Prós: "Sound was broken on my TV set!"
Contras: "Called stewardess twice to assist. No response!"

Prós: "I got some rest"
Contras: "unable to charge my phone or watch movies"

Prós: "Good Experience"
Contras: "Nothing much"

Prós: "Boarding was quick, Flight on time....just a regular service and plane"
Contras: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "My bagage broke"
Contras: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Prós: "on time, and with snow"

Contras: "Tiny old cramped plane."

Contras: "Two hours delay in the start."

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Contras: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Prós: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Contras: "Nothing. This is filler text to meet min characters."

Prós: "Very good flight, excellent service and good food."

Prós: "Feel like reacist Company"
Contras: "I didnt like the treatment of the crew."

Prós: "Poor"
Contras: "Poor"

Prós: "Nice crew"
Contras: "Not loose my luggage:)"

Prós: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Contras: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Prós: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Contras: "N/A"

Prós: "Tripulação boa"

Prós: "Tripulação excelente."

Contras: "No entertainment facilities"

Prós: "The crew was nice and the seat comfortable."
Contras: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Prós: "crew great comfortable"

Prós: "Great crew and prompt boarding."
Contras: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Prós: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Contras: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Contras: "Not to be late ,and not to loose my luggege"

Prós: "great food, entertainment and seat comfort"
Contras: "nothing"

Contras: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Prós: "Crew and food were great."
Contras: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Prós: "Fantastic Crew!"
Contras: "Seats are comfortable but tight."

Prós: "Crew was friendly and attentive but hard to understand"
Contras: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Contras: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Contras: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Prós: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Contras: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Contras: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Prós: "Nothing"
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Prós: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Contras: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Contras: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Prós: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Contras: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Prós: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Contras: "I don’t know why they keep making boarding with stairs and bus."

Prós: "Nothing"
Contras: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Contras: "Horrible Crew..."

Prós: "Plenty of seat space"
Contras: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Contras: "It was delayed"

Contras: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Contras: "Clean. Courtesy of staff on plane."

Contras: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Contras: "The crew was not very polite."

Prós: "Seats were comfortable with good recline. Food was good, but not excellent."
Contras: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Prós: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Contras: "There is nothing I did not like."

Prós: "Free drinks and snack!"
Contras: "Nothing"

Prós: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Contras: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

Prós: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Contras: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."

Prós: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Contras: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

Prós: "The crew was friendly."
Contras: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Prós: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Prós: "The airplane was new, good food and service."

Prós: "i tried to cancell my flight but didnt answer me1"