Voos para Boston

Prós: Fantastic crew, super comfortable seats, food was really good, boarding organized.

Contras: Nothing could have been better!

Prós: I couldn't have been more impressed. Great food and drink and service. Terrific entertainment options and a comfortable ride across the Atlantic.

Prós: Plane didn't crash

Contras: Customer service on TAP IS TERIBLE. Employees are apethetic and useless. Don't fly this airline ever

Contras: Me and my girlfriend were seated in the middle in a 4 seat combination. I asked the crew member to move us on an aisle seat. Even though there were plenty of aisle seats open, the crew member just kinda ignored us. The old lady sitting next to me just slept the whole time and I could not get out to the bathroom. Also since I am left handed I could not really eat since with the right-handed old lady we were hitting each other's elbow and nocking each the food out of each other's hand, I finally pulled my elbow in and ate like a T-Rex. The person in front of me pushed their seat back all the way, I asked the crew member to do something but nothing really was done, since I am a little taller I could not fit my knees, they were crushed.

Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Prós: The crews were pretty great!

Contras: The regulating of the temperature.

Contras: All of the less than good, obvious!

Prós: The crew was informative

Contras: Inflight sandwiches

Prós: The crew was informative

Contras: Inflight sandwiches

Prós: The crews were pretty great!

Contras: The regulating of the temperature.

Prós: Professional crew. Good simple check in.

Contras: Nothing.

Prós: Klm's consistantly high standards in everything they do.

Contras: Nothing

Prós: Entertainment programs

Contras: New variety of food

Prós: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Contras: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Contras: Seats were too close together.

Contras: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Prós: I like everything the trip as very good very safety all the best i want to book again next year thank you.

Contras: What i dont like the Chargers for the lugage im supriised i have travel a lot and never paid extra for lugage ? Maria

Prós: The only airline that makes me feel like a human being and not a piece of baggage. Very comfortable seating with good legroom for tall people like me. Attendants treat you with respect and are responsive to requests.

Contras: Gate number was different from what was on my ticket and the tv screen at the original gate didn't indicate where the new gate was supposed to be. Don't need that kind of stress when traveling!

Prós: The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines.

Contras: The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline.

Prós: Everything great

Contras: N/A

Prós: Almost everything, especially the crew.

Contras: Don’t feel like anything should be better to be honest

Prós: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Contras: Not being to help on the ground in Copenhagen with delta issues

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Prós: Everything works and quick to get to destination.

Prós: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Prós: Entertainment programs

Contras: New variety of food

Prós: Na

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Contras: Seats were too close together.

Prós: Information sharing by pilots and crew. Economy class leg room is good.

Contras: All good up to the level

Prós: Loved the smooth ride.

Contras: Bathroom was pretty nasty

Contras: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Contras: Still don’t have my luggage yet

Prós: Not much, seats are super uncomfortable

Contras: Better code sharing with KLM

Contras: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Prós: The seat was very comfortable.

Contras: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Prós: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Prós: It was ok.

Contras: N/A.

Prós: The crew was very professional and courteous.

Prós: Excellent

Prós: The crew was friendly and helpful.

Prós: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Contras: Not being to help on the ground in Copenhagen with delta issues

Prós: Muslim food

Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Prós: Klm's consistantly high standards in everything they do.

Contras: Nothing

Prós: Seats are comfortable on Business Class. Service is good

Contras: Constant delays specially from CDG! Poor cabin service specially on this flight.

Contras: Seats were too close together.

Prós: Polite and friendly service

Contras: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Contras: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Prós: Muslim food

Prós: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Contras: Flight was delayed, had to run to my next connection flight.

Contras: Crew members in Amsterdam were very rude and disrespectful

Prós: Nice crew, good food.

Contras: Both bathroom were not working in business class area.

Prós: Excellent crew, good food & movie selection.

Prós: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Contras: Still don’t have my luggage yet

Prós: Information sharing by pilots and crew. Economy class leg room is good.

Contras: All good up to the level