Pesquisa voos baratos para Boston

Prós: "Amazing crew and great comfort"
Contras: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."

Contras: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Prós: "Crew was great, seat comfortable, food was fine."
Contras: "Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess."

Prós: "Crew was attentive, video selection was very good"
Contras: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"

Prós: "Great. Very smooth and comfortable!"

Prós: "There was an abundance of drink carts and dining options, snacks. Thank you!"
Contras: "Some of these planes need improved entertainment systems. Half did not work."

Contras: "Same reason as above."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Contras: "Nothing!"

Contras: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Prós: "The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!"

Prós: "Same as above"
Contras: "SAME AS ABOVE"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Nothinh"
Contras: "Nothing"

Prós: "Everything"

Prós: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Prós: "Crew was polite"
Contras: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Prós: "Crew"
Contras: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Prós: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Prós: "friendly crew; easy boarding; arrival on time"
Contras: "Seat not very comfortable and very little leg room"

Prós: "Crew was nice."
Contras: "TV's did not work. Food was lousy."

Prós: "Friendly crew; good food"
Contras: "No wifi"

Prós: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Contras: "Having to pay for seat selection"

Contras: "Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food."

Prós: "Flight is conformable.. Crew was fine."
Contras: "experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Prós: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Contras: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Prós: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Contras: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."

Prós: "Skop"
Contras: "Skopje airport personnel was very bad service ticket counter worst ever"

Prós: "They are the best airline flying to Boston."

Prós: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"

Prós: "We received an upgrade to business class. The entire experience was excellent."
Contras: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Prós: "Loved the crew they were great!!"
Contras: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."

Prós: "Swiss' Zurich Airport Business lounge is the most comfortable I've experienced. The flight attendants were professional, courteous and very helpful. A very enjoyable flight experience in business class."

Contras: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Prós: "Crew and people were fantastic!"
Contras: "LONG lines again. No luggage even with a 4 hour layover"

Prós: "Food, entertainment, on time, excellent flight"
Contras: "Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-"

Contras: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Prós: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Prós: "The chocolate"
Contras: "The entertainment system in the main part of the plane was not working luckily I had a good book otherwise I would have been very upset."

Prós: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Prós: "Same as above!"

Prós: "Attentive crew offwring water frequentlyflight"
Contras: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."

Prós: "food and crew were excellent: good meals, free wine."
Contras: "Screen was dim and low-resolution, controls slow and hard to use, no power outlets."

Prós: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Contras: "Not sure why loading is not by aisles, seems not that efficient"

Prós: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."

Prós: "The crew was very nice, I felt bad for them as people were constantly complaining."
Contras: "The tv's did not work, was extremely disappointing."

Prós: "Crew was excellent - friendly and helpful"
Contras: "Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room."

Prós: "The crew"
Contras: "The screen"

Prós: "Great crew. Very kind and efficient."
Contras: "American carriers seem to enjoy poor seat ergonomics."

Prós: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Prós: "The crew on Virgin Atlantic was superb!"

Prós: "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Contras: "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."

Contras: "There is no entertainment, not really required on a short flight but nice when offered."

Contras: "My bag was damaged in transit"

Prós: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Contras: "Lack of importance shown to safety of young children."

Prós: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Contras: "food was meh at best, seats in economy are tight and there is no legroom"

Prós: "food was great!"

Contras: "They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone"

Contras: "Why do I have to get a new boarding pass in London"

Contras: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."

Contras: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Prós: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Contras: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."

Prós: "Fast boarding and nice staff. Food selection was ok"
Contras: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Prós: "Flight was close to being on time. I was able to get a lot of sleep on the flight."

Prós: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Contras: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Contras: "For oversea traveling, food could and should be better. For our flight from AKL to BNE, we had to pay for our soft drink!!!"

Prós: "Nothing really!"
Contras: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."

Prós: "The personal care and attention."
Contras: "Old movies and few entertainment choices"

Contras: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"

Prós: "Cool flight, mainly because it was empty. Good food"
Contras: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Prós: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Contras: "I would have appreciated another round of hot drinks."

Prós: "Virgin atlantic is the best airline with Dreamliner"
Contras: "Nothing"

Prós: "Helpful flight attendants"
Contras: "Delay at the airport due to system down where agents had to check in everyone manually"

Prós: "From the check in to the service on board was very good. Staff were polite and respectful."
Contras: "The food was small. There did not serve bread with the meal"

Prós: "Smooth flight"
Contras: "My economy window seat was just too cramped for a big guy on a nine hour flight"

Prós: "Did not take the flight in the end"
Contras: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Prós: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Contras: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Contras: "My headphones and those of my neighbors did not work."

Prós: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Contras: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Prós: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."

Prós: "courteous attendants"
Contras: "Aircraft amenities. Small 737 for a long international flight. Waiting for busses in both Bali and Sydney."

Prós: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Contras: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."

Contras: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Prós: "."
Contras: "For an international flight, the plane was too small, cramped and uncomfortable. Food had to be purchased. No entertainment what so ever. Previous I took a VA flight to Perth from Melbourne. Same distance, bigger plane, entertainment on seat backs and a meal. This flight soured me."

Prós: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Contras: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."

Prós: "Dont whish to comment unless a human being can contact me and help me get the $200 travel voucher I was promised. It was so stressful its the least that can be done"

Prós: "Entertainment was okay, flight crew was nice"
Contras: "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."

Prós: "Due to earlier late connecting flight into LAX, I assume, my bags didn't make it with me, and arrived two days late. But your man Fred from PNG Air was right there in POM Jackson's airport to take my information and somehow two days later I did receive the bags! Thanks! The flight itselfe was fine in every other way."
Contras: "Maybe when I checked in for the last two flights if your check-in agents could've told me more clearly about where in the system my bags were, it would've been less of a surprise to find out in POM that they were not with me. I did ask, but got answers like 'we'll try to transfer them' or 'your bags are in the system', which were not too informative, but maybe as complete as those workers could ascertain, I don't know. I would've liked to be able to check in on line in advance for this and other flights on this trip, if you ever decide to open up that facility (without a charge), it would be appreciated."

Prós: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Contras: "Nothing!"

Prós: "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."

Prós: "Virgin always provides the best, friendliest, coolest service!"
Contras: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."

Prós: "Great service, comfortable and punctual"

Contras: "45 minute delay on runway after landing was very very frustrating."

Prós: "More leg room space in the economy space"
Contras: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."

Prós: "a very good experience Felt as if the crew cared"

Prós: "Courteous flight attendants; good cockpit crew"
Contras: "Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat."

Contras: "Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around."

Prós: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Prós: "TV series “The Name of the Rose” that I really wanted to watch for some time"
Contras: "Water, water, water... I almost died from dehydration"

Contras: "Lufthansa left us stranded in Dublin"

Prós: "Smooth. No turbulence. On time."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."

Prós: "OK"
Contras: "Nothing to note"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "Totally Re routed. Bleh."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Staff tried hard to serve food"
Contras: "Very stinky person sitting in front of me and because there is no air jets to regulate had to breath 9 hours of stinky armpits Stayed 20 min on the plane or more waiting until gate would open."

Prós: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Prós: "Nothing. But I did arrive on time"
Contras: "I will try to avoid Lufthansa if I can"

Prós: "See previous comments"
Contras: "Same"

Prós: "Very comfortable journey, was a pleasure to travel."
Contras: "Nothing."

Prós: "The crew was great. There was a nice amount of personal space. The movie and music selection was quite good. The food was decent for flight food."

Prós: "Good variety of on-board entertainment"
Contras: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Prós: "nice clean plane"
Contras: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Prós: "Large screens for movies are excellent. Very easy to use."
Contras: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."

Prós: "Where is my bag"
Contras: "Where is my bag"

Prós: "I enjoyed the sleep."
Contras: "No enough leg room for a slender Man of 5 foot 7 inches."

Prós: "Good movies and TV to choose from."
Contras: "Food sucks. Bland and gooey pasta as vegetarian option."

Prós: "great crew"

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "same as above"
Contras: "same as above"

Contras: "The seat-back screens were very annoying and not very responsive."

Prós: "i received an unexpected upgrade which worked out very well."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Houve atrasos mas saídas"

Prós: "Everything was excellent from the curteous flight crew to the accommodations to the meals. I will fly Lufthansa again!"

Prós: "Crew"
Contras: "TV didn't work"

Contras: "They misplaced my oversized luggage even after I paid the overpriced $100 fee (87 euro cash only) for a 2nd checked bag. It was not defined by weight or size, but a straight fee of $100 for any kind of extra bag"

Prós: "I like everything about your operation. my experience with you was far better to what i experienced fly another airline last time i visited United States. thank you."

Contras: "Crying children!"

Contras: "The connecting times between the flights was very tight. Especially as the line for the passport check in Frankfurt was so long. And then the gate was so far away. A mad dash. Stressful."

Contras: "Delayed taking off due to airport queue."

Prós: "Very family-friendly"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Prós: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Prós: "The staff was very friendly once I managed through the line for the rebooking because of the strike."
Contras: "Strike holding passengers hostages. This was not the reputation of Lufthansa and the poor relationship between the staff and managment in the past 2 years will make me reconsider travelling with this company."

Contras: "Person in front of my reclined while I was eating"

Contras: "The special menus items do not cater to people who have peanut and tree nut allergies. i was only able to eat pretzels and drink coca cola."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Boarding a smooth flight"
Contras: "Food absolutely"

Prós: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Contras: "Food could have been better"

Contras: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Prós: "Food was quite good, and they were great about continually offering beverages throughout the flight."

Prós: "Why the 3 hours delay?"
Contras: "Be on time"

Prós: "Good flight , bad flight delay and luggage."
Contras: "To be on time"

Contras: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"

Prós: "Departed on time, smooth sailing."
Contras: "no entertainment available"

Prós: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Contras: "Seat wasn't the best, quite hard on the middle back."

Prós: "Short flight"

Prós: "Good service overall, the ground crew was very helpful and friendly"

Prós: "It got me where I wanted to go, non-stop, for a reasonable price."
Contras: "The economy seats seem to be narrower than they are on other airlines."

Contras: "I missed my flight because of the delay in Zurich"

Prós: "Seats more comfortable."
Contras: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Prós: "All flights were on schedule"

Prós: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Contras: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Prós: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Contras: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Contras: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Prós: "continium of previous service provided"

Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"

Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"

Prós: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Contras: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Contras: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Contras: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Contras: "Missed my flight!!!!!"

Contras: "A poor choice of video/film/documentaries. Limited and uninteresting."

Prós: "Ground crew was very kind"
Contras: "My ordered vegetarian meal was missing on the way back :("

Prós: "The crew were so kind!"

Contras: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."

Prós: "The crew were very kind. The food was good."
Contras: "The space between the seats is very narrow and there is no entertainment."

Prós: "People at the desk didn't know or don't wanna say much why we have no plane"
Contras: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Prós: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Contras: "Nothing - it was a great flight"

Prós: "Everything"
Contras: "Nothing"

Prós: "My flight from Vienna to Warsaw was fine."

Contras: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."

Prós: "Everything was excellent!"

Prós: "Drinks were included"
Contras: "No entertainment available not even to pay for. Wifi is overpriced"

Prós: "All was great"
Contras: "except we could not do an online check-in"

Contras: "Poor service, will not fly again with this airline"

Contras: "Not enough snacks and no entertainment. Only an hour flight..."

Prós: "Good movie selection on flight"
Contras: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Contras: "The delay in take-off"

Prós: "Attentive flight attendants"

Prós: "Flight attendance were amazing Smooth flight Comfortable seats"
Contras: "Boarding was very unorganized"

Contras: "Been traveling with Auystrian for a while now and so far so good, I'm very satisfied"

Prós: "In-flight magazine was interesting."
Contras: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Prós: "everything on time, good selection of movies"
Contras: "the food....pretty bad"

Prós: "Food and entertainment"
Contras: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."

Prós: "On time, friendly staff"

Prós: "Boarding was on time and the crew were great. The food was quite good too."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "The crew was very kind"

Prós: "Nothing"
Contras: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Prós: "The crew was informative"
Contras: "Inflight sandwiches"

Contras: "Flight got cancelled"

Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."

Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Prós: "Just as I expected. And I made my last connection easily."

Prós: "The crew"
Contras: "Seat comfort"

Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Prós: "Nothing"
Contras: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Contras: "tough to sit on a plane for 9.5 hours"

Prós: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Contras: "wasn't able to take the flight since I missed it"

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Contras: "Very slow service at checkin, was not even available when I arrived at the airport"

Prós: "Flying with KLM is a pleasure"

Prós: "Food and staff behaviour"
Contras: "Entertainment"

Prós: "Everything is top notch for an airline company."
Contras: "Nothing.... I enjoyed every moment of the flight."

Prós: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Contras: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Prós: "Great"
Contras: "Great"

Contras: "infotainment was down. Lost my luggage the flight was delayed"

Contras: "We did not get two of baggage at the destination."

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Contras: "The streaming service didn’t work"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: ".Very much on time with pleasant service."
Contras: "Can nit find much fault fir a short run!"

Contras: "Delayed!"

Prós: "Very friendly staff"

Prós: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contras: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Prós: "Airlines issue"
Contras: "Profiling certain customers"

Contras: "At some point the luggage was lost. here."

Prós: "on time, and with snow"

Prós: "Flight was delayed for three hours and was a very stressful flight"
Contras: "Flight was not on time and got to destination very very late pier management of aircrafts"

Prós: "Cabin Crew was awesome."
Contras: "Entertainment System was not working and no Non-veg food option in flight."

Prós: "Wider seat than most business class"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "On time."
Contras: "No negative"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Contras: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Prós: "Speed, crew, and reliability."
Contras: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Prós: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Contras: "lack of meal options"

Prós: "captain was great."