Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para o México
|fevereiro||Melhor época para evitar as multidões, com uma queda média de 4% no preço.|
|julho||Época mais popular para voar, com um aumento médio de 11% no preço.|
Preço médio de ida e volta
|817 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|493 €||ou menos|
Boa oferta só ida
|324 €||ou menos|
TAP AIR PORTUGAL e Orbest abdicaram das taxas de alteração e cancelamento em voos para o México. Confirma as políticas aplicáveis no respetivo site.
Em média, um voo direto de Portugal para o México demora 25h 54m e cobre uma distância de 8143 km. A rota mais popular é Lisboa - Cancún e a duração média do voo é 10h 15m.
O voo mais barato para o México de Portugal encontrado nas últimas 72 horas custa 265 € (ida) e 436 € (ida e volta). A rota mais popular é de Lisboa para Cancún e a passagem aérea de ida e volta mais barata encontrada nesta rota nas últimas 72 horas custa 436 €.
TAP AIR PORTUGAL e Orbest voam mais frequentemente de Portugal para o México.
Segundo as pesquisas de voos na KAYAK, o destino mais popular é Cancún (67% do total das pesquisas para o México). Os próximos destinos mais populares são Cidade do México (21%) e Puerto Escondido (4%). As pesquisas de voos para Mérida (2%), para Cozumel (2%) e para Guadalajara (2%) também são populares.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade de o preço para determinado destino e a data mudarem nos 7 dias seguintes. Assim, podes saber se é melhor esperar ou reservar logo.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Contras: "Flight was 90 minutes late."
Prós: "Nothing to like"
Contras: "No entertainment, un friendly crew, terrible food"
Contras: "We had a huge delay"
Prós: "The crew was terrific and friendly as I expected."
Contras: "I have no other suggestions here since I'm pleased with the flight and services."
Contras: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "I liked how nice the crew was."
Contras: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."
Prós: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."
Contras: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."
Prós: "Nice crew, lot of space"
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Prós: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Contras: "The food standard seemed to be lowered a little bit, but still very well prepared."
Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Prós: "Great customer service, the crew was professional and courteous."
Prós: "There were good entertainment options though I didn’t use them"
Contras: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."
Prós: "Food and crew were great, very friendly and perfect with timing of serving meals"
Contras: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."
Prós: "The attendants were very pleasant and the food delicious"
Contras: "A bit cramped in economy"
Prós: "I thought the attendants were nice and that it was an easy, relaxing flight."
Contras: "8 kilo limit on carry-on luggage. Customer service attendant issuing boarding passes was less than friendly."
Prós: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Contras: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"
Prós: "I was rerouted to another country so that I could still make it to Greece on the same day."
Contras: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."
Prós: "Boarding music"
Contras: "Changed our seats after check in"
Prós: "Food was good and staff was nice."
Contras: "Touch screens didn't work very well, poor entertainment selection compared to other airlines, poor sound quality"
Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."
Prós: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Contras: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."
Contras: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."
Prós: "Crew was great. Flight kept time. Safe trip. Thank you."
Contras: "Entertainment failed on both my seat and the lady next to me. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"
Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"
Prós: "The way of treatment"
Contras: "The landing was terrible"
Prós: "Good food, ice cream and free alcohol"
Contras: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."
Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"
Contras: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."
Prós: "Food and entertainment"
Contras: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."
Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"
Prós: "Your crew is amazing."
Prós: "Crew handled it well"
Prós: "gluten free option included gluten free bread, but meal itself was quite bland."
Contras: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."
Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"
Prós: "The food was good and I enjoyed the Swiss chocolates."
Contras: "The Seats were real cramped and the entertainment system was outdated"
Prós: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Contras: "Seats a little close together but not terrible."
Prós: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Contras: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."
Prós: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Contras: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Prós: "Only the crew was good"
Contras: "Ridiculous entertainment system - was impossible to watch a movie."
Prós: "Crew was extremely hostile and rude"
Contras: "Smile and treat black individuals better"
Contras: "See previous"
Prós: "See previous comments"
Contras: "See previous comments"
Prós: "Yes crew was amazing"
Contras: "May be more frequent hydration"
Prós: "The crew was nice"
Prós: "Crew was great!!"
Contras: "Boarding of plane. Should be from Back to front."
Prós: "All was great"
Prós: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Contras: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Prós: "Crew was awesome"
Prós: "Crew was good. Food was good."
Contras: "Plane was delayed for an hour. Legroom in economy was tight."
Prós: "Amazing crewkeep"
Contras: "Keep going"
Prós: "The movies were entertaining"
Prós: "Flight was smooth, arrived early..crew was prompt and courteous."
Prós: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Contras: "Not enough pens"
Prós: "When I finally got off the plane"
Contras: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Prós: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."
Prós: "Not much"
Contras: "Seats very uncomfortable no room to move"
Contras: "Flight was delayed."
Prós: "Excellent check in and boarding service"
Contras: "Cleaning of the airplane could be done better"
Prós: "The plane left on time and arrived on time."
Contras: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."
Prós: "Fly attenden alwas with a beautiful smile"
Prós: "Clean and spacious plane, relaxed and organized gate cre"
Contras: "Crew member passing out ear buds ran out and never came back"
Prós: "Almost everything."
Prós: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Prós: "Free movies on plane, quick boarding! Ok time :)"
Prós: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Contras: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."
Contras: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."
Prós: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Contras: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"
Contras: "That we did not have a seat assigned"
Prós: "Everything was great from boarding to landing."
Prós: "Loved having the Movie and tv options on the flight, really passed the time"
Contras: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Prós: "Friendly service"
Contras: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Prós: "Flight attendants seemed nice"
Contras: "Too tight in the seats"
Contras: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Prós: "Quick and everyone was friendly"
Prós: "direct flight from bdl to cun."
Contras: "reclining seats that doesnt give much room to person behind recliner"
Prós: "That I landed safely"
Contras: "1st class was horrible."
Prós: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"
Contras: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"
Prós: "The crew was outstanding, polite, and professional."
Contras: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"
Contras: "They lost my luggage."
Prós: "great flight free movie going down"
Contras: "no free movie/tv coming back"
Prós: "Very satisfied. Great service"
Contras: "The flight was delayed for 4 hours."
Prós: "On time, pretty friendly crew"
Contras: "Too small a plane for that long a trip. Bathrooms were VERY small & rare."
Prós: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Contras: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."
Prós: "Outlets to charge your phone and watch movies."
Contras: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."
Prós: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"
Prós: "Flew in First Class. Felt very pampered"
Contras: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."
Prós: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"
Prós: "Itinerary - hours of flight"
Contras: "Dinner could have been earlier"
Prós: "The punctuality and the entertainment"
Contras: "Perhaps a more organized boarding process"
Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."
Contras: "Check-in Seattle was ill organized and folks cut and groused"
Contras: "Better entertainment"
Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."
Prós: "Actually a very roomy plane for these days. Highly recommend this flight and plane type."
Contras: "The food sucks - bring your own."
Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."
Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."
Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"
Prós: "The crew"
Contras: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "Great Experience."
Contras: "Great Experience"
Contras: "Crew was not very friendly, the lack of customer service is evident."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "The food and attention of personal crew"
Contras: "Delays in the itineraries and the entertainment system did not work well"
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "Not much."
Contras: "comfort was awful. seats in the cattle section are awfully uncomfortable and space is at premium. food was bad. the cleanliness of the bathrooms leaves a lot to the desire. the Frankfurt airport is just plain awful. overall, I would not recommend Lufthansa, it was just that I did not have a choice."
Prós: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."
Contras: "Weather delay caused us (and hundreds, or perhaps thousands, of other travelllers) to miss connections. Lufthansa lost our luggage, and to get rid of us, told us they would send it to the hotel we had to check into on account of the overnight delay. They never delivered the luggage, and other employees later told us over the phone that this was not going to happen. The terminal was filled with tired and frustrated travelers, and to make matters worse, the Lufthansa staff were temperamental and condescending to many. At the peak of the chaos, the Lufthansa staff went out on break, while hundreds waited in line for over 8 hours. We expected more - much more - in one of Lufthansa’s own German domestic hubs."
Contras: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."
Contras: "Houve um atraso na saída de Munique."
Contras: "The flight was excellent. Crew attentive and pleasant, good amenities--decent meals (special diet preferences observed on 2nd of two flights, but not first). Frequent offers of beverages and water throughout the flight from Munich to EWR, hot towels. Nice! I was not able to choose my seats until check-in, 24 hours before flight time. Of course if I wanted to pay extra (would have amounted to $60 for two flights for each passenger) I could have. Representatives at check in in Athens, were indifferent and not very pleasant."
Contras: "Flight delays,...."
Prós: "On time"
Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."
Prós: "I liked that I wasn't disappointed."
Contras: "Bathrooms could be cleaner. A good bathroom deodorant could also help"
Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."
Contras: "Perfect trip."
Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."
Contras: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Prós: "Flight crew went above and beyond, great in-flight meals and entertainment. Overall smooth flight."
Contras: "Headrest too high for my short self!"
Prós: "Houve atrasos mas saídas"
Prós: "Just a normal trip"
Contras: "My male neighbor was hanging in my seat :( No normal milk for my coffee - only cream and I don't like cream"
Prós: "Nothing was extraordinary."
Contras: "Seat comfort. Entertainment. Toilets far from the premium zone. Meal choice. Wine choice, headset. All sub par compared to other airlines in the premium economy space. In particular, Qantas is much much closer to business class than to economy class in it's premium economy product. Lufthansa is just not delivering value to this segment."
Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"
Contras: "No food service for a evening flight. Delayed because of a toilet problem."
Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"
Prós: "ample food and no $ to check baggage."
Contras: "Seats were very uncomfortable"
Prós: "Top of the line service on a very long but smooth ride"
Contras: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."
Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."
Prós: "Very comfortable flight."
Prós: "Absence of food"
Contras: "In flight service"
Contras: "Nothing. Flight was amazing"
Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"
Prós: "Friendly crew"
Contras: "Can’t think of anything"
Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"
Prós: "Friendly crew, upgraded seat was worthwhile"
Contras: "More snacks in between meals,"
Contras: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Prós: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contras: "Pay attention to passengers."
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."
Prós: "Crew were great, food, entertainment, seat and everything else was great as well."
Prós: "great crew and comfortable flight."
Contras: "sceens in the plane to show map and direction of travel"
Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Prós: "Boarding agent extra effort to improve my seating!"
Contras: "Food amount less than expected."
Contras: "Not enough leg room"
Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."
Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"
Prós: "Employees were very friendly"
Contras: "The seats were very small"
Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"
Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."
Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Prós: "Good entertainment options. Nice flight attendants"
Contras: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."
Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Contras: "Boarding was confusing and disorganized"
Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Prós: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contras: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Prós: "Friendly attendants. Decent food, and frequent snacks and beverages."
Contras: "No charging ports for electronic devices."
Prós: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Contras: "Flight departing late."
Prós: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Contras: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "They stole my money"
Prós: "on time, and with snow"
Contras: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Prós: "Timing & efficiency. Good food though only a sandwich."
Contras: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"
Prós: "Easy airport business"
Contras: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Prós: "There is a nothing to mention that was memorable or comfortable."
Contras: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Prós: "The rest area"
Contras: "The airport was cold and it should be warmer"
Contras: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Contras: "Flight was delayed"
Prós: "The crew was excellent and surprisingly the seats were comfortable."
Contras: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Prós: "Tripulação boa"
Contras: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Contras: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Prós: "Tripulação excelente."
Prós: "Great crews, excellent customer service"
Contras: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Contras: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Prós: "Air France personnel is always really helpful"
Contras: "Food and comfort in short haul are not the best - but the flight is short..."
Prós: "Air France has the best crews! They really go the extra mile."
Contras: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Prós: "Flight was delayed 4 hours with no explanation"
Contras: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Contras: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Prós: "Staff and services all very good definitely"
Contras: "Everything was brilliant"
Prós: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contras: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."
Prós: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Contras: "Le capitain et l’aterrisage"
Contras: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Prós: "Quiet! No noise-canceling earphones needed. Delicious food."
Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."
Contras: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Prós: "Nice staff, very professional and helpful."
Contras: "Please see comments above about this flight."
Contras: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Prós: "Crew were pleasant most of the time"
Contras: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Contras: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Prós: "The plane arrived in New York smoothly"
Contras: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Contras: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Prós: "The friendliness and courtesy of the staff."
Contras: "One piece of my luggage was left behind in Paris."
Prós: "Standard on most parts with pleasant staff"
Contras: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Prós: "Courteous crew"
Contras: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Prós: "Food was excellent and crew was very nice."
Contras: "Could not check in online before my flight and no zones to board just line up and go apparently."
Prós: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Prós: "The hostesses were very kind and nice"
Prós: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Contras: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."
Prós: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contras: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
As companhias aéreas que voam para o México adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para o México
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos para o México
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos para o México
Teste antes do voo
Teste de anticorpos e sintomas em voos para o México
Sem taxas de alteração. Pesquisa voos flexíveis para o México