Pesquisa voos baratos para Cuernavaca

Prós: "Excellent Amount & Quality of Asian Vegetarian Food"
Contras: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Prós: "Muito bom"

Prós: "That I was able to get the front seat with the extra legroom at no extra charge. I also liked that the take off and landing were smooth. As was the flight in general. Also, the Swiss chocolate was good."
Contras: "The seats are so narrow and uncomfortable! The overnight flight from Boston to Zurich was the most uncomfortable flight I've ever experienced. There is no legroom. And the seats are incredibly narrow. When the person in front of me had their seat reclining I had even less room. Horrible. The only reason the flight from Zurich to Boston wasn't quite as bad was because I was able to get the seat by the exit aisle with extra legroom. The food was terrible. It didn't taste like real food. It looked and tasted totally artificial. Overall, a very poor experience."

Prós: "Friendly service. Very attentive crew,"
Contras: "Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space."

Contras: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"

Prós: "Everything. I have been Flying Swiss for 10 years back and forth to Europe, must be over 25 flights I have taken with them. I think there has only been ONE delay in all those flights, and that was because of bad weather. I feel safe on every flight I take with them, they are sticklers for safety regulations and always get out on time! The planes are always clean. The flight attendants are always making sure you are ok, without bothering you too much! I wish they flew US domestic flights! I would never fly any other airline!"
Contras: "not much leg room, but that is typical on ALL planes... just the nature of the beast. Nothing more negative to say about Swiss... every other airline should take a lesson from them. I said "good" for teh food because it's airline food... as far as that goes Swiss is ok... I never like airline food anyway, and you get on eh plane at 9:00pm, who wants to eat dinner at that time anyway??"

Prós: "large variety of content"
Contras: "system didn't work the whole flight on 2 seats"

Prós: "Direct flight"
Contras: "3 hour delay Noisy cabin due to loud engines One could hardly heard the movie audio from the Headphones during movie viewing even after they were replaced"

Prós: "The skillful pilot landed so perfectly I thought we were still in the air. Perfection!!!"
Contras: "The flight was full and thanks to a rather oblivious person at check in everyone had a ton of luggage. As a result, the rearranging of all belongings delayed us significantly. We landed when I was supposed to be on my connecting flight. Thankfully the other aircraft waited."

Prós: "Very comfortable seats and good service. Easy flight, no disturbances with duty free"
Contras: "When I transferred to the next flight I was asked to put my carry on into the hold since the flight was overly full. I found that outrageous. There was also no help with taking things out and maybe providing a bag for things I needed on the flight. Felt very rude and not helpful"

Contras: "Seats are very bad. No padding and awkward getting in and out."

Prós: "very friendly joyous crew. the timing of boarding was fine and all of that."
Contras: "only one bag permitted on an international flight, old plane and seats led for quite a hard time to get comfy"

Prós: "departed before time and landed a bit ahead of schedule"

Prós: "efficient boarding pleasant staff punctual"

Prós: "On time arrival. Courteous flight attendNtz. Yummy dinner."
Contras: "The choice of movies. But I brought my book anyway."

Prós: "Liked the time of the flight."
Contras: "It left late."

Prós: "Crew was very nice and helpful."

Prós: "The crew was very nice. Seats were pretty comfy."
Contras: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Contras: "Food is bad"

Prós: "All operations a-ok"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Prós: "Left on time. Quick flight."

Contras: "Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Contras: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Contras: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Prós: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Contras: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Prós: "We did not get on any flight to NY!!!!"

Prós: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Contras: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."

Prós: "Excellent crew and service"

Contras: "Nasty passport control person at gate check in"

Prós: "Generally Swiss air was good"
Contras: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Contras: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Prós: "Friendly staff"
Contras: "Paying for WiFi."

Prós: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."

Contras: "It was very late, with us on it."

Prós: "Basically the worst flight ever"
Contras: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

Prós: "Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight."

Prós: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."

Prós: "Overall good"
Contras: "Delay"

Prós: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"

Contras: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Prós: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Contras: "1 hr 50'' delay"

Prós: "The cabin crew was very kind. The kofte tasted good."
Contras: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Prós: "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
Contras: "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."

Prós: "I liked that I had knee space which made he more comfortable. There was a lot great movie options. The food was good."
Contras: "The air in the plane was smell."

Prós: "Great staff on board!"

Prós: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"

Contras: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Prós: "The food and the crew were excellent"
Contras: "The flight was almost full. I was assigned an aile seat at row 37. My seat did not recline- because there is a wall behind it - howevera the window seat had a small recline. The seat in front of me when reclined left an unusually small space in front of my face. I was very uncomfortable. I'm a small person weighs 145 lb. this was my fourth flight with Turkish Airlines and was the worst. My wife next to me in the middle seat was fortunate that the passenger in front of her did not recline her seat."

Contras: "Dealy my flight"

Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."

Prós: "Everything was good"
Contras: "All good"

Prós: "Food, entertainment and the airline crew excelente"
Contras: "The seat a little inconfortable for me"

Prós: "Food, as always on THY, was tasty."

Prós: "It was great. I told everyone about it."

Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Contras: "If you are members of the same star alliance, you should step up your customer service and transfer bags with your sister company. also Kayak should not make layovers so short. Airlines that are notorious for late departures will cause your bags to be routed wrong, or not at all. poor job all around on customer service."

Prós: "One of the best airlines over the world"
Contras: "Nothing"

Prós: "Loved how friendly the staff was and wanted you to feel at home"
Contras: "Nothing out of the ordinary, seats can be a bit cramped but that can't be helped on a long flight"

Contras: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Contras: "Yes, everything was really good"

Contras: "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."

Contras: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Prós: "Decent food & entertainment but that doesn't change the fact that my flight didn't actually go to my destination, which is the purpose of booking a flight after all, no?"
Contras: "Rerouted us to Adana without warning. No help in rebooking flights. No instructions as to what we were supposed to do. Had to stand in several very long lines - incredibly disorganized. Lost an entire day of my trip."

Contras: "Worst wheel chair service"

Prós: "The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk."
Contras: "Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room."

Prós: "As before, as far as airline food goes, Turkish has above average meals."
Contras: "This flight was delayed by two hours and there was no representative from Turkish airlines there to answer questions. Again for someone 6'2", this plane had seats a little smaller than usual. On the way out, my knees never hit the seat ahead of me, this time they were constantly up against the back of other seat. Also this flights entertainment controls were terrible, constantly went back to home page while trying to select movie."

Prós: "Great crew, pleasant fligt"

Prós: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Contras: "Everything was fine."

Prós: "Pillows"
Contras: "No vegan good woithout order"

Contras: "עיכוב"

Prós: "flight was not overcrowded, allowing space for more comfort; clean lavatory, good food/drink, friendly staff"
Contras: "N/A"

Prós: "I was able 3 soccer games live during the flight. Food was also very good."

Prós: "For economy... seats were comfortable, great entertainment system, very good food with ample portions, very good service, good size bathrooms. One of the best experiences in economy for me and my wife (and we were on two Turkish flights for a total of 20 hours!) - and we travel alot!"
Contras: "Nothing to mention - was very happy with this trip."

Prós: "Nice crew, clean seats, good food..."
Contras: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Prós: "Ecellent food, service on board, on time departures,"
Contras: "Huge Plane and only 3 WC"

Prós: "Flight was ontime"
Contras: "1st class seats not as comfortable as other airlines. Food was nasty."

Prós: "Great food, awesome service, great movies, and lots of space. I wish airlines in the States were this good. Nothing else compares."

Prós: "The food, crew was very nice abd the service in general is great."
Contras: "A little bit the delay"

Prós: "There was an amazing chef that specially made a meal for me since I am a vegetarian and there was not an option to order a vegetarian meal when I checked in."

Prós: "I had the pleasure of traveling business on Turkish to India -cheap fuel meant inexpensive business class tickets :-) and I have to say the food and comfort was top notch. The soups and meat appetizers were outstanding, I've always preferred a 3 hour layover in Europe when India bound and I found the Turkish Lounge in Istanbul surpassed any expectation I had. It had a mini-movie theatre, a shower and sauna, a whiskey bar, bright coffee and the choiciest Turkish sweets. The library of rare books of Turkish art and construction was a treat. The flight itself was comfortable - nice bed - and uneventful."

Prós: "At Lisboa airport, I was checked in by Antonio. Most helpful checkin guy I've ever spoken to in my years of traveling. The food is always impressive (for airline food) and they give you a lot to drink. The last time I flew, there was an Autistic passenger throwing a fit and no one seemed to do anything. This time, a person was really upset with his companion on the flight and began screaming. The attendants helped calm him down and fixed the situation quickly. I guess last time they must've just let it happen because of the disability so there's not much they can do in that situation."
Contras: "Not a big ran of the Turkish Airport. Everything is pretty cheap for an airport though if you bring Turkish Lira. They tend to round the price up a bit if you pay in USD or Euro."

Contras: "My food was allready open. And the flight attendant who gave it to me was ride throughout the plane ride. No USB. :("

Contras: "The airport"

Prós: "Very friendly crew relatively comfortable airplane some of the best food up in the sky"
Contras: "had to board bus from terminal to airplane. too many checkpoints from security lines to the plane. some of those you can understand in a plane heading to the US. BUT some of them are totally useless and unnecessary. alos putting too many stickers on your passport. Turkish have to keep in mind that if every airport has done the same my passport will be covered up with stickers by now."

Prós: "Delayed for several hours before departure, plane was too hot, there was a glitch in the movies, AND they lost my bag."
Contras: "Sucked"

Prós: "Respect service comfort"
Contras: "Nothing"

Prós: "Food Quality"
Contras: "Horrible service...serving foods then waiting literally 2 hours to pick up trays.. Flight delayed, no info given to passengers."

Prós: "Didn't charge for everything like US. Airlines. Loved candy and announcements "Ladies and Gentlemen and Gentle children"plus utility bag."

Prós: "Good filling food choices in economy & films from the world over"
Contras: "Boarding using the bus, despite it being a long haul international flight & there being little place to stow our carry-on because it was used for headphones & blankets"

Prós: "Nothing"
Contras: "That every person we spoke to since getting notification the original flight was delayed lied to us and misled us and failed to help us. Our vacation was completely ruined by booking with this airline."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Prós: "Staff was very friendly."
Contras: "Too short of flight for entertainment rating, or food."

Prós: "Crew attitude - so much better than on the indifferent and even hostile US carriers"

Prós: "Courteous flight crew"

Prós: "Crew was friendly and attentive, food was delicious and served on time"

Contras: "So you book in advance, used the tarif that allows you to book your seats (row 9), check in and.... When you board you get new tickets with seat row 36 and family not together. Lufthansa has done this twice to us. My kids 8,10, 12 year old girls are well behaved and used to flying, so don't disturb anyone."

Contras: "Crew could be more responsive"

Prós: "Most of the aspects of flying"
Contras: "There is a fair amount of room for improvement when it comes to Lufthansa airplane food"

Contras: "Bathrooms need attention during long flights"

Prós: "Friendly crew, great attitudes and helpful"

Prós: "Not much turbulent. Smooth."
Contras: "I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk."

Contras: "The noodle chicken has too much tomato sauce."

Prós: "Staff were super nice. It was a code-share with Air Canada so it turns out to actually be Air Canada."
Contras: "Food was dreadful. The code-sharing is not good because I can't check in online 24 hours before, so I can't select my seats until I get to the airport. I also can't select my food with a code share and that matters to me because I'm vegetarian so it won't be something i do ever again."

Contras: "The seats in economy have been shortened too much. It was painful to the backs of my legs on a long flight."

Prós: "Great customer service. Excellent in flight entertainment."
Contras: "Late boarding. Late take off. Slow to get off the plane. No buses on arrival. Missed connection. No flights until next day."

Prós: "Very efficient, professional crew; comfortable seating; on time performance."

Prós: "Food, service quality."
Contras: "Seat assignment needs to be done at time of booking - else, there is a surprise, at the time of check in."

Prós: "The plane they run on this route is an Airbus A380-800 which is the large double decker that holds a gazillion people. The seats have good legroom (unlike united) and a nice in-seat entertainment system. The airplane is uncannily quiet in flight. The flights are full. The meal service was nice except for the pasta which was pretty pathetic. With your United MP gold card you can get into all the airport lounges when flying Lufthansa economy which is great."
Contras: "As you might expect with a plane this large its takes a while to get people on and off it even with the German efficiency of Lufthansa. And of course you land in Frankfurt which is tied with Heathrow for the worst airport in the western world. Lots of bus trips and walking to get anywhere."

Prós: "Nothing, it was a disaster."
Contras: "Service was terrible and rude, the plane was uncomfortable with no tvs or wifi. No one at the gate mentioned downloading the app which I couldn't do on the plane so it made for a long flight."

Prós: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"

Prós: "Itinerary - hours of flight"
Contras: "Dinner could have been earlier"

Prós: "The punctuality and the entertainment"
Contras: "Perhaps a more organized boarding process"

Contras: "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."

Prós: "The airplane crew were very reassuring"
Contras: "Gate was changed 3 times and flight was delayed 2 times too!"

Prós: "Crew very good"
Contras: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Great staff and food"
Contras: "Comfort was not great and no entertainment options whatsoever"

Prós: "Service"
Contras: "A little bit turbulence"

Prós: "Clean new Airbus 380. Nice crew"

Prós: "Great Experience."
Contras: "Great Experience"

Prós: "The red wine was good and the crew made sure that we were well hydrated. The flight was very smooth."
Contras: "The quality of the meals was poor - tasteless food, possibly loaded with preservatives."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "The food and attention of personal crew"
Contras: "Delays in the itineraries and the entertainment system did not work well"

Prós: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Contras: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Easy and smooth check in and everything else! Friendly service! Love flying with Lufthansa"

Contras: "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."

Prós: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."

Prós: "The seats were spacious. I loved the options for viewing, klistening, etc on the tablets attached to the seat in front of me. Great service from the flight attendants. Lots of food service & drinks. Thankful for sitting close to first class."
Contras: "I would have preferred an aisle seat. Difficult to get out of the rows without everyone having to get up."

Contras: "The list of movies was poor"

Prós: "Enough space for my legs, cabin crew okay"
Contras: "No entertainment"

Prós: "It was very relaxing."

Prós: "everything"

Prós: "The services was good and enjoy it"
Contras: "Nothing it was all good"

Contras: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."

Contras: "Food was just ok"

Prós: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Contras: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Prós: "Boarding was very efficient."
Contras: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Contras: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Contras: "I missed my flight because of MU"

Contras: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Prós: "--"
Contras: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Prós: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Prós: "attentive on the plane"
Contras: "the checking in took very long not enough staff for the amount of people."

Prós: "Economy class product offers good value for money."
Contras: "Boarding processes could be enforced consistently."

Contras: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."

Prós: "Crew was good, boarded early and arrived a bit early."

Prós: "the hostess was nice"
Contras: "i was givven a poor seat at the end of the airplane, 2 people slept next to me and for 9 hours i couldnt leve my seat untill the hostess asked me if i needed help"

Prós: "Fast,, efficient but friendly crew"
Contras: "Nothing bad about this short haul flight"

Prós: "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"

Prós: "The crew was very nice. The meal served in Business Class is nice."
Contras: "The flight leave late due to ATC restrictions. But we kept well informend. The aircrafr is full and have even in Business Class less legroom."

Prós: "The seats"
Contras: "Could have more choices of food and drink"

Contras: "Free wifi"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Contras: "Nothing"

Prós: "Yes"
Contras: "Nothing. Flight was amazing"

Contras: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Prós: "The crew was very kind"

Prós: "Nothing"
Contras: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Prós: "Crew were excellent"
Contras: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Prós: "Confort and kindness"
Contras: "It was too cold"

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"

Prós: "Good for both."
Contras: "Bigger seats."

Prós: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Prós: "KLM staff is great"

Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Prós: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Contras: "Transfer point needs upgrade."

Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Contras: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Prós: "Good"
Contras: "Nothing"

Prós: "Everything is alright"

Prós: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contras: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Prós: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Contras: "Boarding could be better"

Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Prós: "Flying with KLM is a pleasure"

Contras: "We did not get two of baggage at the destination."

Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"

Prós: "Nice flight, nice crew, and a nice experience."

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Food was good and crew members were very nice"
Contras: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Prós: "The air France staff were phenomenal. Very professional and courteous. Almost so courteous you thought it was not genuine (however it was)...by end of the flight they made you want to write a letter on their behalf."
Contras: "Seat didn't recline as much as needed and was no in flight entertainment."

Prós: "That the flight wasn't affected due to the air crew strike."
Contras: "Food was cold and inedible for a vegetarian. My special request for vegetarian food was not met. We were not alerted on this or else we would have brought food on board. The time taken to clear custom was too long, we didn't have enough time to claim VAT and had to rush to board the plane despite being at the airport 3 hours before flight."

Prós: "Proffesional and courteous"
Contras: "I was quite satisfied"

Prós: "Females flight attendance were mean , rude and careless. Our seats were dirty and the trays from the seats were disgusting, the seat in front to me was damage so the lady in front to me got me stock on my seat for the whole trip, i asked crew if thry can tell her to move lil forward cuz i needed to get up to bathroom after 5 hrs in a plane , flight attendanr say : no, try to jump"...the food was disgusting, chicken with God knows what it looks like vomit. Everything in that flight was horrible."
Contras: "Flight attendance services, food, seats and tables were dirty with stains etc."

Prós: "The confort of the Business area, wide seat, spacious bathroom, great options of entertainment. The food is excellent."
Contras: "Perfect"

Prós: "Plain was new and modern Entertainment was good"
Contras: "Staff was a bit grumpy Food was terrible. Serving of water during flight was non excisting"

Prós: "Boarding was vrry easy. Excellent service."
Contras: "Seats in premium economy difficult to adjust, not comfortable. Food ok only."

Prós: "Cabin Food"
Contras: "Boarding (a mess) Delay Headphone plug (almost impossible to access)"

Prós: "It was fine. Everything worked and we got there in one piece."
Contras: "We were not allowed to check in online so the queue to check in was long and tiring. When we got to to the front we were told we were in the wrong queue, and sent to the Flybe queue where we had to wait all over again. There should have been an official at the start of the line to tell us which one to queue in."

Prós: "crew, very kind people, multilingual"
Contras: "one hour delay, but they send a kind apologize by mail"

Prós: "The food was fantastic and the service too"
Contras: "The delay in Paris"

Contras: "Sem qualquer entretenimento...."

Prós: "Nice crew, comfortable plane, clean"
Contras: "Delayed flight"

Contras: "the connection in CDG was so annoying - they had a long queue for security check and only one scanner. And crew was coming in avoiding the queue so people would stay even longer. And my connection was only 45 mins...."

Prós: "Seats ok. Crew is super. Drinks offered"
Contras: "Nothing, AF rocks"

Contras: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Prós: "n/a"
Contras: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Prós: "n/a"
Contras: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Prós: "Nothing"
Contras: "Everything"

Prós: "The crew was terrific."

Prós: "The crew was excellent and surprisingly the seats were comfortable."
Contras: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Prós: "Tripulação boa"

Prós: "Everything! The service was exceptional!"

Prós: "It was very comfortable and pleasant."
Contras: "Could be a little better the service, the dinner was late"

Contras: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Prós: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Contras: "Explain me to take the bag on time.it was almost left in the airport."

Prós: "Tripulação excelente."

Prós: "Late departure, dirty, staff not friendly."

Prós: "Excellent service"

Prós: "Crew was nice."
Contras: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Prós: "The crew was excellent."
Contras: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Prós: "The cue lines per zone are a brilliant idea!"

Prós: "crew was wonderful, great food, quick boarding"
Contras: "cant think of anything"

Contras: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Contras: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Prós: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Contras: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Prós: "My seat"
Contras: "Crew"

Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"

Prós: "Modern aircraft with power, big screens etc"
Contras: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Prós: "Food was good. Crew nice and professional."
Contras: "Landing was not so smooth."

Contras: "Flight was delayed by 1h30min, so we arrived very late"

Prós: "The free glass of red wine when the plane finally took off."
Contras: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Prós: "Nothing"
Contras: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Prós: "Absolutely everything perfect."
Contras: "Through my own fault I ordered a different seat instead of window seat. :)"

Prós: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Contras: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Prós: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Contras: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Prós: "Plane was comfortable and new."
Contras: "Nothing really."

Prós: "The airplane have great entertainment system. The cabin crew are very nice."