hotéis em Cuernavaca

Contras: By law in Mexico including Cuernavaca nobody is supposed to smoke in public areas and you permit it in fact you encourage smoking by placing ashtrays at the restaurant me and My family did not like that. then booking .com said I was going to be charged a certain amount off money and you guys charged more.

Prós: What i loved about this space is the serenity, the green grass and the clean air. All the beautifull bird’s running around makes u feel like in a fairy tale. Attention is top!! A+!

Prós: Just loved everything. Beautiful grounds, lovely staff and our suite lived up to all expectation. Couldn’t fault our 3 days here. Highly recommend.

Prós: Peace, quiet and beautiful surroundings! Food was excellent

Contras: The price I paid in arrival was not the one you offered in my booking!

Prós: Service, room, gardens, restaurants, confort, SPA

Contras: Cousine could be better according to the level of hotel

Prós: Gorgeous pool and garden. Great food. Pretty unique property overall. Big rooms. Terrace with a lovely view.

Contras: A few glitches like no pillows on my bed. Only the decorative ones. Called and they said look in the closet. None there. They reluctantly had to bring them over. Extremely soft bed. They forgot our welcome kit. Got a manicure at the spa and it lasted for exactly 2 hours. Bathroom had a funny smell sometimes.

Prós: The location was perfect and the service was remarkable. My family loved it.

Prós: Everything in this hotel is top-notch: the grounds are impeccable; the rooms beautifully decorated and quaint. As a bonus, our room had its own private patio with furniture. The restaurant is a culinary delight, with a large selection of dishes. Everything was delicious and tastefully presented. The spa is a bit small but was good enough for our group of 3 (nobody else was present at the time). The exotic birds walking around the grounds add a very special touch. Best of all, the staff was always courteous, helpful, and anticipated our desires.

Prós: I really liked the installations of the hotel, is pretty nice and the location is perfect, near downtown.

Contras: During saturday we went out early for a walk downtown then we came back at 2:30 almost 3 and the room wasnt ready, i didnt mind however, the floor was wet and I had an accident.

Prós: Breakfast was ok.

Contras: Mmm I can't think of anything particular, my stay was very short

Prós: Very good service and excellent food. We ordered huevo con tocino and chilaquiles rojos. The waiter also gave us a croissant with jam.

Contras: The food was a little bit cold unfortunately.

Prós: Staff were lovely and friendly and happy to accommodate our requests. The pool was small but lovely and the rooms were very clean. We had a lovely stay.

Contras: The hotel was a little away from the town centre, however an uber is quite cheap.

Prós: The shower is amazing, brunch on sundays are really good with endless mimosas

Prós: The included meals were very high quality and very good. We also ordered room service which was very good as well. The rooftop pool was nice. The room was comfortable, the bed and pillows were amazing. We really liked the terrace.

Contras: I really liked the hotel and don't have anything negative to say about it.

Prós: Breakfast was really good. The food was really good. Everyone at the hotel super nice and very accomodating. We really liked the experience. The room we got faced the Street and across there was a party and it was loud. Thankfully i - these t did not last al night, there were plenty of rooms far from the Street, but we got one right over it. The room was OK: 1. The bed fellike it had plastic over the mattress. It was comfortable and te plastic is a good idea, just make sure you cant feel it. 2. The bathroom- shower had a curtain which is stained and does not prevent water getting everywhere. If you had a glass stall the room in general would feel so much cleanner and modern. No hand soap, you had touse the shower gel for your hands, The bathhroom did not feel clean. The liquid dispensers looked dirty and used. 3. The curtains - these are horrible. The ACright over them is strange, it might have to be this way for functionality - i would use Wood shutters. I would really make the room nicer. 4- The ceiling - i would get rid of the "arab" carving arund it. go for a normal ceiling. Thos thing being fixed, I would really think it was worth the value. All else was great.

Prós: The hotel courtyard with its greenery was beautiful. The room was comfortable. However, we wouldn't classify it as a 5-star hotel.

Contras: Expensive for what you get. We expected the pool area to be cleaner and more upbeat... There was a pool bar and roof terrace which were both closed during our stay. It felt a bit like the whole pool area was lacking in atmosphere (e.g. music), service and upkeep. Also, the hotel entrance was through the car park (maybe for security reasons) and the hotel closed before 8pm - one evening we had to ring the hotel to let us in at 8pm.

Prós: Location. Staff.

Contras: Upstairs. A little pricy. Entertainment nightly outside our room in courtyard.

Prós: Staff super kind

Contras: Food was cheap, rooms are small, there's no contacts anywhere in the room.

Prós: The hotel was ok. Friendly staff, good rooms, except the view, as you are just looking at a street or the backyard. The qualiy of the food was good, but with very limited options for the breakfast or dinner. If you are not speaking spanish it is not that easy to communicate with the staff. For a "5*"-hotel I personally would expect more. But at the end everything worked out.

Prós: The building and location and pool.

Contras: Nothing.

Prós: Excellent boutique hotel. Rooms very spacious and clean. Staff would superb, always on hand to help out.

Contras: The only downside to the hotel was that the bar closed at 15,00 every day! We were allowed to consume our own drinks for a small fee but it would have been preferable to use the bar.

Prós: NADA. Vide abaixo para entender. A única coisa positiva é a localização, mas é só isso.

Contras: Relação custo-benefício nota zero. Não existe café da manhã, é uma farsa essa afirmação. Você aguarda eles trazerem um café, um suco e três fatias de pão, sem nada mais. O ar condicionado é pequeno para o tamanho do quarto, portanto, calor. O chuveiro é uma bagunça, fica frio um tempo longo e quando esquenta, só falta ferver. Ou seja, um preço enorme para um péssimo hotel. Quem ler isso tudo e ficar nesse hotel é porque é burro mesmo. Infelizmente, eu fui enganado.

Prós: Excellent staff, excellent location, clean and comfortable rooms...great price!

Contras: Not the hotels fault but the Taxi service from the airport could not locate the hotel. Uber never had a problem!!

Prós: The location was excellent, the staff very helpful

Contras: There was no bartender, and one evening we were asked to pay a charge for drinking our own alcohol