hotéis em Cuernavaca

Contras: By law in Mexico including Cuernavaca nobody is supposed to smoke in public areas and you permit it in fact you encourage smoking by placing ashtrays at the restaurant me and My family did not like that. then booking .com said I was going to be charged a certain amount off money and you guys charged more.

Prós: Just loved everything. Beautiful grounds, lovely staff and our suite lived up to all expectation. Couldn’t fault our 3 days here. Highly recommend.

Prós: Peace, quiet and beautiful surroundings! Food was excellent

Contras: The price I paid in arrival was not the one you offered in my booking!

Prós: Service, room, gardens, restaurants, confort, SPA

Contras: Cousine could be better according to the level of hotel

Prós: Um dos melhores hotéis em que me hospedei. Hotel romântico, luxuoso, ótimo restaurante.

Contras: internet ruim no apartamento 3.

Prós: Beautiful grounds... it’s like a paradise!

Prós: The location was perfect and the service was remarkable. My family loved it.

Prós: Everything in this hotel is top-notch: the grounds are impeccable; the rooms beautifully decorated and quaint. As a bonus, our room had its own private patio with furniture. The restaurant is a culinary delight, with a large selection of dishes. Everything was delicious and tastefully presented. The spa is a bit small but was good enough for our group of 3 (nobody else was present at the time). The exotic birds walking around the grounds add a very special touch. Best of all, the staff was always courteous, helpful, and anticipated our desires.

Prós: The shower is amazing, brunch on sundays are really good with endless mimosas

Prós: The hotel staff were extremely attentive and very helpful. The restaurant and live music were a welcome surprise and added to our stay. The rooftop pool was lovely and the overall service was top notch. This is a hotel that is trying and you could see that from the conduct of the staff and attention to detail. We were treated to a free and delicious Italian buffet and live music one of our nights here - really good night! Live music at breakfast as well! The hotel is walking distance to many restaurants and the center of town. The room was modern, clean and a good size with a nice bathroom and quality shower. The bed was comfortable and there was a small fridge in the room. We very much enjoyed our stay here - it was the highlight of our stay in Cuernavaca. We would stay here again.

Contras: Our TV didn't work, but the hotel staff attempted to fix it and then moved us to a different room (which was OK with us so it worked out).

Prós: The hotel courtyard with its greenery was beautiful. The room was comfortable. However, we wouldn't classify it as a 5-star hotel.

Contras: Expensive for what you get. We expected the pool area to be cleaner and more upbeat... There was a pool bar and roof terrace which were both closed during our stay. It felt a bit like the whole pool area was lacking in atmosphere (e.g. music), service and upkeep. Also, the hotel entrance was through the car park (maybe for security reasons) and the hotel closed before 8pm - one evening we had to ring the hotel to let us in at 8pm.

Prós: Location. Staff.

Contras: Upstairs. A little pricy. Entertainment nightly outside our room in courtyard.

Prós: Staff super kind

Contras: Food was cheap, rooms are small, there's no contacts anywhere in the room.

Prós: Restaurant was good; staff very helpful.

Contras: This is a “spring break” hotel (at least during the weekend. Parties (loud) didn’t stop until 00:30 Friday and 02:30 on Saturday. Space does not permit sleepable hotel rooms with its social spaces. Parties were dirty (see pics) - pretty disgusting experience. Seats at restaurant and pool most uncomfortable I’ve ever experienced.

Prós: Location is close to downtown Cuernavaca and although its a little bit too much to walk there, it´s still convenient.

Contras: Rooms close to the street tend to be noisy.

Prós: I really liked the installations of the hotel, is pretty nice and the location is perfect, near downtown.

Contras: During saturday we went out early for a walk downtown then we came back at 2:30 almost 3 and the room wasnt ready, i didnt mind however, the floor was wet and I had an accident.

Prós: Breakfast was ok.

Contras: Mmm I can't think of anything particular, my stay was very short

Prós: Very good service and excellent food. We ordered huevo con tocino and chilaquiles rojos. The waiter also gave us a croissant with jam.

Contras: The food was a little bit cold unfortunately.

Contras: The location is not good and the poor food service. The pool is small in order the number of romos.

Prós: Staff were lovely and friendly and happy to accommodate our requests. The pool was small but lovely and the rooms were very clean. We had a lovely stay.

Contras: The hotel was a little away from the town centre, however an uber is quite cheap.

Prós: NADA. Vide abaixo para entender. A única coisa positiva é a localização, mas é só isso.

Contras: Relação custo-benefício nota zero. Não existe café da manhã, é uma farsa essa afirmação. Você aguarda eles trazerem um café, um suco e três fatias de pão, sem nada mais. O ar condicionado é pequeno para o tamanho do quarto, portanto, calor. O chuveiro é uma bagunça, fica frio um tempo longo e quando esquenta, só falta ferver. Ou seja, um preço enorme para um péssimo hotel. Quem ler isso tudo e ficar nesse hotel é porque é burro mesmo. Infelizmente, eu fui enganado.

Contras: Smells terrible, room smelled cigar and humidity/fungus

Prós: Excellent staff, excellent location, clean and comfortable rooms...great price!

Contras: Not the hotels fault but the Taxi service from the airport could not locate the hotel. Uber never had a problem!!

Prós: The house...!

Contras: The phone and modem were not working, although the staff managed a solution. The mattress too soft...