Voos para Arizona

Prós: Great crew. Old plane but comfy

Prós: Boarding went well.

Contras: Crew could be more attentive. They avoided passengers most of the time.

Prós: Crew was great

Contras: Lots of screaming children. Not much to be done about that.

Contras: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Prós: Courteous crew, nice leg room, entertainment system worked, periodical food/drink.

Contras: I requested a special meal request online but it didn’t go through, and the crew had to find me an alternate meal.

Contras: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Prós: Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around

Contras: On line check-in/seat selection was a disaster

Contras: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Prós: KLM are our airline of choice. A great full-service carrier with impecable standards.

Contras: Nothing

Prós: Services is good .

Contras: Food can be better

Contras: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Prós: Usual faultless KLM experience

Contras: Nothing.

Prós: More space in business class (777-300) than many other airlines.

Contras: Entertainment very limited. No adjustable air vents in this aircraft

Prós: Good selection of movies.

Contras: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Contras: Advertised October Pink products but did not have them for breast cancer support

Contras: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Prós: All

Contras: Keep up the same spirit

Contras: Not losing my luggage

Prós: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Prós: On time

Contras: Free bags under Corbin

Prós: Itinerary - hours of flight

Contras: Dinner could have been earlier

Prós: Full bottle of water and continuous refreshments in flight.

Contras: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Prós: Big aircraft made it a smooth flight

Prós: Food was not available for flight.

Contras: Food

Prós: Nothing

Contras: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Prós: Confort and kindness

Contras: It was too cold

Prós: Usual faultless KLM experience

Contras: Nothing.

Prós: Great atmosphere, crew was excellent!

Contras: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Prós: The crew was terrific.

Contras: Flight was delayed

Prós: Good selection of movies.

Contras: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Prós: The crew and the food were great!

Contras: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Contras: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Prós: Early departure and early arrival. Everyone was very friendly.

Contras: We had to wait for staff to come and check in baggage.

Prós: Really nice crew and quite good food

Contras: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Contras: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Prós: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Contras: The flight was too warm.

Prós: Very professional.

Prós: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Prós: Nassau security line was quick. US Customs line was quick.

Contras: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Prós: Usual faultless KLM experience

Contras: Nothing.

Prós: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Prós: Klm's consistantly high standards in everything they do.

Contras: Nothing

Contras: All of the less than good, obvious!

Contras: No luggage and you had 4 hours! And 20 min late. Not good

Contras: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Contras: The least comfortable and smallest narrow business class seats ever

Contras: Boarding process..

Contras: No option to watch movies

Prós: Movie selection are great

Contras: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Contras: Nothing. Perfect flight.

Contras: Broken monitor and seat

Prós: Yes it was a smooth comfortable flight

Contras: Everything was fine

Prós: They change my seat from middle to window, but that’s all.

Contras: Flight delayed. Food was salty and cafeteria like.

Prós: Crew was very supportive

Contras: The long stopover at London (11:20 hrs) should have been taken care of in terms of accommodation, SPA Access or meal voucher.

Prós: The crew was very attentive and willing to assist with everything.

Prós: All was great!

Prós: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Contras: Baggage was extremely delayed. Boarding and take off were delayed too

Contras:

Contras: All of the less than good, obvious!

Prós: Crew good and seat OK but not exceptional for business class

Contras: Food was average - main course could have been better. Range of movies ok but not great

Prós: Crew were excellent

Contras: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Contras: Delay due to strike

Prós: Great crew. Old plane but comfy

Contras: Got delayed

Contras: No ear plugs in my amenity kit??

Prós: Safe trip and very nice crew.

Contras: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.

Prós: The crew was very attentive and willing to assist with everything.

Prós: Clean aircraft.

Contras: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Contras: The least comfortable and smallest narrow business class seats ever

Contras: Everything!

Prós: Itinerary - hours of flight

Contras: Dinner could have been earlier

Contras: The plane was cramped

Prós: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Contras: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Contras: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Prós: Staff were professional and polite.

Contras: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Prós: Muslim food

Prós: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Contras: I flew economy and all was good and appropriate to the level.