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Contras: To be given a blanket. And better choice in music

Prós: Very pleased with crew and seats.

Contras: Wasn’t given a blanket

Prós: Nothing! We’re still in Baltimore

Contras: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.

Prós: Everything

Contras: NA

Contras: It was very cold inside the airplane. I have to ask multiple times for blanket.

Prós: Flight was cancelled.

Prós: Food was good. Crew on the flights were polite

Contras: Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.

Prós: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.

Prós: Food was good. Crew on the flights were polite

Contras: Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.

Prós: Best Econ service for a long time.Beats the Comp hands down.

Contras: It was hard to keep the washrooms clean despite the effort

Prós: Nice crew

Contras: economy seats...Space!

Contras: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.

Prós: There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX

Contras: Be like Swiss or Lufthansa. Charge less and give free water and snacks

Prós: Made up tons of time en route.

Contras: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

Prós: The seats were wide tall and comfortable, there was enough room for the legs as well.

Contras: A little glass of juice would have been nice from the airline.

Contras: Better boarding process

Prós: Food was good. Crew on the flights were polite

Contras: Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.

Contras: Water could have been served complementary

Prós: On board service and entertainment. The plane itself was clean and comfortable.

Contras: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!

Prós: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Contras: Slow Boarding from Paris. Poor, but very poor entertainment system

Contras: vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows.

Prós: Made up tons of time en route.

Contras: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

Contras: Left 1h late

Prós: Short and timely. Flight attendant was great with kids.

Contras: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.

Contras: It was very cold inside the airplane. I have to ask multiple times for blanket.