Voos para Texas

Prós: Impressive service... amazing crew, very friendly and professional

Contras: When its rain we shouldn’t walk to the air plain

Prós: Staff were professional and polite.

Contras: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Prós: The crew tried to be helpful but were equally frustrated with the ground crew.

Contras: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Prós: Full bottle of water and continuous refreshments in flight.

Contras: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Prós: Great staff , amazing dinner, and the entertainment screen size was best

Contras: Seats could be a little bigger

Prós: It was an uneventful flight. The entertainment system worked well and food was good.

Contras: The lights kept coming on every few minutes making sleep nearly impossible.

Prós: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Prós: Just the crews

Contras: I feel the options when the flights didn’t work out could be much better and the managers could be more helpful with finding accommodations. For example my flight was canceled the young lady behind the counter was more helpful than the manager when exploring options to get me on my way to Sudbury in which I had to catch the bus which was fine but to get to that conclusion took forever they provided a ride to the station and thats it

Prós: IFE, good system, GUI, and good content, various options and languages.

Contras: Crew service, uninterested, careless, unemphatic, absolutely not dedicated to service, even borderline rude.

Contras: Have kinder staff. Be more customer oriented. Be more like Westjet.

Prós: Crew was extremely nice and comfortable flight

Contras: All was good

Contras: Seat angle adjustment was not the most comfortable for sleeping.

Prós: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Contras: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Contras: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Prós: n/a

Contras: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Prós: Flight attendants were nice

Contras: Food quality

Prós: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience

Prós: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Contras: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Prós: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.

Prós: Yes

Contras: Everything was good

Prós: As always, Turkish Airlines takes care of their customers with the best service.

Contras: Seats could have been a little better.

Prós: Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight.

Contras: Prices have gone up

Prós: Crew was fantastic!

Contras: I wish they would use newer planes on this long route but other than that everything was excellent!

Prós: Loved the smooth ride.

Contras: Bathroom was pretty nasty

Prós: Services is good .

Contras: Food can be better

Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Prós: Customer care was super supportive

Contras: Inflight sandwiches

Contras: Movies

Prós: Big aircraft made it a smooth flight

Prós: Very accommodating staff

Contras: breakfast served was still frozen.

Prós: Great staff and smooth on time flight

Contras: Small plane

Prós: My luggage arrived 3 days after and stuff was stolen....

Contras: Maybe not steal passengers stuff?

Prós: The crew was amazing, the flight was fast and easy.

Contras: New seats are very cramped.

Prós: Just the crews

Contras: I feel the options when the flights didn’t work out could be much better and the managers could be more helpful with finding accommodations. For example my flight was canceled the young lady behind the counter was more helpful than the manager when exploring options to get me on my way to Sudbury in which I had to catch the bus which was fine but to get to that conclusion took forever they provided a ride to the station and thats it

Prós: Great flight crew and smooth landing

Contras: Pretzels are not a good snack

Prós: Flight was on time.

Contras: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Contras: Information on arrival time was not correct

Prós: Nothing

Contras: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Prós: Flight and the crew!

Contras: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Prós: Everything is well organized, crew members were great.

Contras: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Prós: Business class upgrade

Contras: Sitting in window next time

Prós: We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Prós: The crew was great! The seats are never comfortable on economy flights.

Contras: The flight itself was great but it was very late in starting due to technical problems with the aircraft.

Contras: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Prós: The crew was average

Contras: It was an average flight ... nothing to complain about !

Prós: IFE, good system, GUI, and good content, various options and languages.

Contras: Crew service, uninterested, careless, unemphatic, absolutely not dedicated to service, even borderline rude.

Prós: Muslim food

Prós: The plane ✈️ itself the attendants . The entertainment on board. Really great

Contras: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Prós: Good amount of space on the plane, lots of movies to watch, good food and drink.

Prós: Friendly staff

Contras: Flight was delayed 2 hrs

Prós: Crew was extremely nice and comfortable flight

Contras: All was good

Contras: Be on time.

Prós: I liked that there was wifi on board.

Contras: We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Prós: Crew good and seat OK but not exceptional for business class

Contras: Food was average - main course could have been better. Range of movies ok but not great

Contras: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Prós: Services is good .

Contras: Food can be better

Prós: Muslim food

Prós: Crew was excellent, meals were excellent.

Contras: More seating space but that won't happen.

Prós: The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice

Prós: Food was great, service was also amazing.

Contras: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Contras: Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese.

Prós: Fast boarding

Contras: Slow in refuelling, got us delayed for 40-

Prós: The crew was very kind

Contras: Everything was OK

Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Prós: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Contras: Flight was delayed, had to run to my next connection flight.

Prós: Crew were excellent

Contras: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Contras: Move the drapes a few more inches back.

Prós: Nothing

Contras: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Contras: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Prós: Information sharing by pilots and crew. Economy class leg room is good.

Contras: All good up to the level

Contras: It's KLM. What else do you need to know.

Prós: Flight arrived on time

Contras: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Prós: Decent price for economy comfort seat, 4A.

Contras: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Contras: Move the drapes a few more inches back.

Prós: The crew tried to be helpful but were equally frustrated with the ground crew.

Contras: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Prós: Nice crew, good food.

Contras: Both bathroom were not working in business class area.