Pesquisa voos baratos para Houston

Prós: "Entertainment"
Contras: "I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!"

Contras: "Flight was 90 minutes late."

Prós: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Prós: "All great!"
Contras: "if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!"

Contras: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Prós: "Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines."
Contras: "Free Wifi."

Prós: "Bombardier C Series. Most leg room and comfort of any plane"

Prós: "None"
Contras: "Seats"

Contras: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Prós: "The crew was polite and we arrived safely."
Contras: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Prós: "Food was good. Crew was kind and gracious."
Contras: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Prós: "Seat was comfortable, food was very good."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."

Prós: "The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!"
Contras: "My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Contras: "Several delays and gate changes."

Prós: "Safety"
Contras: "Small seats only 2 bathrooms,"

Contras: "It was so hot in the plane and there were no air vents to keep air circulating."

Prós: "On time and good service!"

Prós: "The food wasn’t bad"
Contras: "Business seats suck"

Prós: "Crew"
Contras: "8 kilo limit on carry-on luggage. Customer service attendant issuing boarding passes was less than friendly."

Prós: "Everything was great"
Contras: "Service was perfect Food was incredible Movies and entertainment high level"

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "Fully reliable"

Prós: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Prós: "Good food!"
Contras: "N/A"

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Prós: "Very attentive to children at boarding and in-flight."

Contras: "Seats too small/legroom."

Prós: "Best services."

Prós: "The crew made the right call after the Swiss computers shutted down"
Contras: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"

Prós: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Contras: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Contras: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Prós: "Crew handled it well"

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Prós: "Great experience. GOod comfortable flight, crew and overall services"
Contras: "I wish there were more bollywood albums and more bollywood movies...to choose from"

Contras: "Even one member of the crew was not very nice with my young daughters."

Prós: "The food was great, the seats were thin and we had a lot of room and the staff was super!"
Contras: "Nothing, we would have stayed in this airplane longer...."

Contras: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Prós: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."

Prós: "NA"
Contras: "NA"

Prós: "Great choice of recently released movies."

Prós: "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
Contras: "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."

Contras: "I contacted Turkish Airlines 4x times before my flight to learn how to deal with excess medical baggage, mobility assistance, and meal assistance. The Customer Call Center claimed to have made all of my necessary reservation updates for all of my special meal, medical, and mobility assistance needs. They did not! When I arrived at Check-In, there were no notes about any of my requests, nor services prepared to facilitate them. I spent over 30-45 minutes escalating the situation to the Shift Manager who had to contact the central call center and her own manager, just to find out what to do about medical baggage, what's permitted, etc. I was embarrassed for their employees, who not only didn't know their own company policy on the matter, nor were they aware of the industry standard. After much arguing, yelling and threats, the Check-In desk agents finally allowed my excess medical baggage and equipment without extra charge. I still received no mobility assistance to begin my travel after Check-In to my departure gate, nor were they prepared to offer this to me in Istanbul. Again, after a long wait, much yelling, screaming, and arguing, I was finally provided mobility assistance just in time for my flight. I almost missed my flight due to Turkish Airlines not putting my request in the system, nor caring enough about the traveler to do so at Check-In. When I arrived in Belgrade, 3x pieces of my luggage were destroyed and unusable again, medical equipment was damaged, and I filed a claim with Turkish Airlines. They tried every way possible not to pay, but finally offered a meager claim, nothing close to what it cost for the damage caused or to repair or replacement the destroyed luggage or medical equipment. Turkish Airlines is the Grey Hound of travel, sure they might be large, offer many itineraries and frequent travel, but their quality, customer service and professionalism leave them amongst the bottom feeders, still 3rd world in mentality, form and function. No honor, no integrity, no class. No reason to ever fly with Turkish again, and I'm happy to tell everyone I know not to fly with them!"

Contras: "They are not considerate at all . It was a pain till they find Me another flight. The flight won’t take off till the next day And the lay over in Los Angeles is 7hrs . It’s a 2 days flight. They didn’t even try to take the time to find me a sooner flight because there were other upset customers waiting. So disappointed on how poor the help desk at Turkish airline."

Prós: "food was fine"
Contras: "seat comfort is a real problem in this configuration of the 777-300er. all the more frustrating over a 13 hour flight. foot rest either hampers foot room under seat (when down) or digs into shins (when up.) There is NO comfortable seat position with that footrest. Every Economy passenger would be much better served if the footrests were completely removed."

Prós: "Nothing important"
Contras: "Nothing extra ordinary"

Prós: "Crews were friendly, on time take of and arrival. food was good"

Prós: "Crew was very attentive and respectful"
Contras: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."

Prós: "Staff courtsey"
Contras: "Some of the food"

Prós: "The included meal/drinks is always a bonus on these shorter flights and makes a difference."
Contras: "I had a pillow of my own and so it didn't matter too much, but I noticed the lack of a pillow on this early morning flight."

Contras: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."

Prós: "price and food"
Contras: "Customer service need to get way better"

Prós: "Friendly attendants, newer plane with comforts seats even in economy. Great food and amenities."
Contras: "Smelly passengers with body odor. Screaming, crying children that poo every couple of hours. A/C WAS INCONSISTANT drspite several complaints to cabin attendants."

Prós: "Space inside the plane. There were empty seats that increased the comfort."
Contras: "Lack of courtesy inside the airport and in the plane. Countless passport checkups, poor communication during the flight."

Prós: "Cost / value, part of Star alliance group, nice lounge at Istanbul. Decent food, drink and entertainment on board."
Contras: "Boarding a bit of a zoo. Long lines at passport control."

Contras: "Agaun same food..."

Prós: "Onboard experience very good. Food, entertainment, facilities. Tight seats - per usual."
Contras: "Getting boarding passes and checking luggage took two hours. Literally was being dealt with for two hours personally while a couple employees typed and complained to reticket us after airline inexplicably cancelled our reservation on flight home. Until about 30 minutes before departure, no employee had assured us we would get on the plane we paid to be on. Just no concern for the anxiety we were dealing with - and Turkish caused."

Prós: "Everything overall"
Contras: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."

Prós: "Boarding was tedious with like 6 checks of your passport but being safe is never a bad thing. No cost alcohol is always a plus and the food was good. Staff was super nice and accommodating."
Contras: "I intentionally chose an empty row but people kept shuffling. so many folks were standing blocking aisles. I think staff could do a better job to prevent that."

Prós: "Turkish delights on-board"
Contras: "Chaos at the Istanbul terminal. Connecting flight was literally a mile away. We had to run through the entire terminal only to miss our connection. No help/information from the airline. They made us walk even more to get us transferred to hotel for a night. Their crew repeatedly lied about how to get new boarding passes as they were busy and didn't want to do it for us. Sent us to another transfer desk. No veg. food option even after making a special request. They said sometimes those mistakes happen. You can't call the crew from your sit to get snacks. They make you get out of your middle sit and walk to the back of the plane to get a sandwich. The boarding process at the Istanbul airport is even more chaotic. They have their own security (after having done security at the o origin in Rome AND at the IST airport), which requires standing in an hour long line and getting profiled and judged by the airline staff."

Prós: "When we couldn't fly United (due to cost) we were not sure what to expect from Turkish Airlines since we didn't know anyone who had flown it before. It was very pleasant and we thoroughly enjoyed the flight. We felt like we received first class treatment in the economy section of the plane. From warm hand towels, beautiful menus for meals and beverages available, a toiletry bag and much more. The inflight entertainment was awesome. Love the large screen and the touch screen abilities. So many great choices."
Contras: "The temperature of the cabin changed drastically from being very hot to very cold in a short matter of time. The boarding process was also not organized well at all as we lined up in our groups, but people did not follow this so although we were group A, somehow people from lower groups were boarding before us. The seats were a bit hard."

Prós: "Really amazing except for..."
Contras: "Stewardesses did their jobs, but as far as checking on passengers at non-food and assigned drink times, they were sitting in the back drinking coffee and talking. On top of not making rounds, there was no call button to summon a stewardess. Twice, my husband who was ill had a "coughing attack" and needed a glass of water... there was nobody was available. A passenger had to go and get them from the back. Perhaps due to this being a 13 hour flight, this is not a normal situation for them, but to go three hours at a time without taking a stroll through the cabin seems unprofessional. Otherwise this airline really does amazing service! I did not realize that such airline service still existed. American ones should pay attention!"

Prós: "Food was good. Staff very friendly."
Contras: "Nothing"

Prós: "Excellent service."
Contras: "Istanbul airport takes some getting used to."

Prós: "I like the comfort of the interior, the entertainment."
Contras: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"

Prós: "The entertainment and food was excellent!"
Contras: "Waiting on the Tarmac for 1+hrs"

Contras: "The flight TK 119 (Khi - Istanbul) reached Istanbul late by half an hour. The layover at Istanbul was 1 hr 25 m. The distance to reach Gate 504 was terribly long. I had to run all that long distance to reach gate. After passing thru security checks, etc. I was completely exhausted. All that trouble to be dropped from plane on the runway and then using bus to reach terminal building and vice versa for the onward flight TK 33, was a terrible experience. The layover time and the lengthy and tiring procedure need immediate revision and rectification. Instead of comfort, passengers get high blood pressure and exhaustion. Very troublesome experience."

Prós: "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
Contras: "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."

Prós: "fast boarding, on time"
Contras: "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"

Prós: "Love the "welcome aboard" Turkish delight. Enjoyed the pide sandwich snack."
Contras: "Offer water or any drinks instead of us having go to the kitchen area. Would be better to offer drinks in bottles instead of a glass. Also, bring snack offerings throughout cabin. I was traveling with 3 children. Could you think about offering food to the passengers with children first? This would help in getting them settled into the plane instead of waiting for their food -- which for them seems like an eternity."

Prós: "The price, wonderful service, plenty of good food. Great entertainment selection"
Contras: "I wish there was a little more leg room, specially for such a long flight."

Prós: "The food was great, had chance to sample some Turkish cuisine. Way better food than any meal you would get from an American-based airline. Entertainment was excellent, great variety of TV shows and movies. The flight attendants were attentive and helpful. The Batman v. Superman theme was a nice touch. Decent leg room in economy class."
Contras: "Because we fly an older model 777-300ER, there wasn't a personal a/c nozzle, so it was a tad warm on the plane. They should fix that whenever the plane goes in for maintenance."

Prós: "Everything"

Prós: "The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."
Contras: "N/A"

Prós: "Great customer satisfaction reach on time"
Contras: "Great customer satisfaction reach on time"

Prós: "Crew was nice, cordial and helpful Food was good, I wasn't asked for an optional meal in the second serving. Also there shouldn't be an 8 hour gap in between meals for pasengers in a 13 hour flight Entertainment was amazing! so many options to watch so many things."
Contras: "Flight was at 80% and I wasn't allowed to change seats. The seats were bigger, but still not enough room space for someone that's 1.85 mts.(13 hour flight was tiring) Boarding was a nightmare, it took HOURS, starting by the very unorganized control which asked more questions than the American control."

Prós: "ditto from above"
Contras: "On all the flights the food was slow but on the way back it was much worse... I selected vegetarian but on the way back there wasn't a vegetarian meal for me so they said they would put something together... when they came around with drinks I asked for water and they were 'out' then they forgot I still didn't have anything to eat or drink so after an hour I went to ask if I could have something. 20 minutes later she finally came with food and I, again, asked for water and she pointed to the tiny cup on the tray (which contains like 3oz)."

Contras: "Good flight with excellent customer service"

Prós: "Everything aboard the flight was great - roominess, comfort, punctuality, etc. Getting to the plane was another story."
Contras: "Boarding process in ISt was a zoo. Crazy check-in process, leading to a 3-flight set of stairs down to tarmac - crowded coach was hot - long (10-minute) coach ride from one end of ISt to the other - then climb a tall stair case into a 777, one of the largest aircraft around. Did it not qualify for normal direct boarding via a jetway?"

Contras: "4 HR ground hold only partially made up for with faster flight time"

Prós: "Everything other than what we wrote was fine. Seats were good, it was comfortable etc."
Contras: "When flying any flight, it's nice to have entertainment. When the entertainment doesn't work on long hall flights it's a problem and it was not working on this 13+ hour flight. Also, we dont like complaining about not having wife 36,000 feet up in the sky, but if it's offered, we would have expected the crew to be familiar with it. When we asked for help with the wifi set-up, the crew seemed to be unable to help with that and we were left with no wifi the entire flight."

Prós: "Entertainment screen was new and user friendly with many options. The food was surprisingly tasty. Accessory packet had niceties. Flight attendants were very helpful. I would consider Turkish Airlines at the top of my list on my next trip."
Contras: "The sandwich snack available at all times could have been 100% whole grain to be more healthful."

Prós: "Everything. For being Economy the flight was very comfortable. The staff was perfect. I enjoyed everything"

Prós: "Nothing"
Contras: "F u forget or lost something in the plane just forget about it the crew gonna stole it,, they usually have a bad organization in the baggage claim so the probability to get ur stuff less than 50% Istanbul airport was terrible most of the employees don't speak English also u need at least 1 hrs in the line just for inquiries in the Turkish information office I don't recommend it at all"

Prós: "Loved the inflight camera. Last time I saw something like that, it was on an Emirates flight. Loved it."
Contras: "I was late to this flight, because my previous flight got in late. I boarded the plane and asked a flight attendant (male) to help me with a different seat. I needed to swich, as I need to have my legs lifted up otherwise the flight is really painful. I even told him I pay for any upgrades, but he said he can not do anything at the moment and he will get back to me later. He was quite rude as well. No smiling or showing much care. Well, he never got back to me. I tried to ask an other attendant ( female). She said they are out of space. She wasn't even trying to look around or try asking people at the exit to maybe switch. She just right away responded with a no, and left. Didn't even ask if she can help with anything. Later, when I got up for the bathroom, I looked at the economy plus section. There were only 10 people sitting in the approximately 50 chairs. Plenty of rooms. The food was great but I didn't have a choice as they ran out of chicken by the time they got to serve me. Some items were not available at the flight, as shown on the menu. There wasn't much English tv shows to choose from or maybe I am wrong for comparing Turkish to United or Delta. Overall I didn't have a good impression, but hey, you get what you pay for...right?"

Prós: "Service"
Contras: "Nothing"

Prós: "Rverything"
Contras: "None"

Prós: "food was very good here, the vanity set had useful staff and the gave my three-year-old a special bag with toys etc."
Contras: "no problems"

Contras: "Always delay"

Prós: "The crew was fantastic, and the flight was one of the smoothest I've been on."
Contras: "N/A"

Prós: "Not one of my good experiences with Delta. Two hours delay in the flight"
Contras: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"

Prós: "Good flight, got home early."

Contras: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."

Prós: "Crew was nice"
Contras: "Free food"

Prós: "Great entertainment."
Contras: "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."

Prós: "The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC."
Contras: "I honestly cannot think of anything."

Prós: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Contras: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."

Contras: "Not having a delayed flight."

Prós: "Got to Houston on time"
Contras: "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"

Prós: "Amazing service from crew"

Contras: "Wifi was not working"

Contras: "Departure delayed by 1hr30"

Contras: "Old plane, long delay, sketchy WiFi."

Prós: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""

Prós: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Contras: "First time I've experienced a boarding procedure that seemed disorganized."

Prós: "It was on time"
Contras: "Plane too cold."

Prós: "The FA’s and pilot"
Contras: "I love the flight becayse it was smooth sailing and delta is always choice."

Contras: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."

Contras: "Having to go through Kayak wasn’t helpful. I wasn’t kept informed of the flight and getting to my flight schedule was difficult. Going through the website was also frustrating and confirming flights was difficult."

Contras: "Crew"

Prós: "Friendliness of flight attendants"
Contras: "I wasn't awake long enough to find fault"

Prós: "The crew was good"
Contras: "The flight was incredibly uncomfortable. The Delta team in Houston was not very pleasant."

Prós: "On time, clean cabin, attentive and professional flight attendants, plenty of overhead storage."
Contras: "Nothing. No complaints."

Prós: "My travel was booked by a third party, so they selected a flight with a 37 minute layover. We left LAX ~30+ minutes late, so I less than 5. minutes to make my connection. I'm pretty sure the connecting flight waited for us to make it and the crew on the LAX flight tried to expedite those with VERY short connection off the plane as quickly as possible."
Contras: "SHORT connection times and unspecified delay made for a stressful flight."

Prós: "Food and service was nice"
Contras: "Very long route to my final destination"

Prós: "Crew was fantastic and very helpful."
Contras: "Not sure who was in charge of loading the plane with food for purchase, but they forgot it all entirely. The crew was kind enough to give extra snacks. Kinda curious how you forgot to load a plane with food for purchase and how did the crew not notice in advance? I would think that is one of their checks of the cabin. Not mention who ever signed off saying they filled the plane with food for purchase lied. Very frustrating not only for the crew but for the passengers."

Contras: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."

Prós: "Flight was on time with enough connection time to board with zero issues"
Contras: "No problems on this trip"

Prós: "I liked that we got to my return destination early"
Contras: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"

Prós: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Contras: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."

Contras: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."

Prós: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Contras: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."

Prós: "Quick flight, great landing and takeoff."
Contras: "Everything was great today."

Contras: "sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work"

Prós: "Upgraded. Arrived early"
Contras: "No entertainment system even in 1rst class"

Contras: "Nothing"

Prós: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."

Prós: "I was able to sleep!"
Contras: "Could not get comfort upgrade"

Prós: "Pillow, comforter, amenity kit were all good."
Contras: "Food was acceptable, but nothing exciting or above average. Seat had some trouble reclining, but eventually worked. Entertainment unit screen had issues with acting like I was touching it when I wasn't throughout trip. Made for major annoyance watching. Delta flight 410 on Oct 1, 2017 seat 3A."

Prós: "On time"
Contras: "Boarding was a little slow and a few minutes late taking off but still made it on time"

Prós: "Could not use the bathroom"

Prós: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Prós: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Contras: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."

Prós: "Same"
Contras: "Same"

Prós: "They were courteous and prepared, when they couldn't offer something they gave me options for other things, and seemed genuinely concerned about my experience!"
Contras: "i don't have any real complaints. Economy seating is still economy seating, so those problems didn't go away"

Contras: "Delayed by an hour!"

Prós: "Flight was quick, Crew was friendly"
Contras: "Plane was older with no power connections"

Contras: "Late taking off, and then unable to get to gate on arrival"

Prós: "The crew was great on both Korean air and Delta. Very helpful and polite, with several going the extra mile"
Contras: "I'm tall, so I'd like bigger seats, but I guess that can't be helped much without a price increase"

Prós: "Yes, Very good"

Contras: "Free wifi"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Contras: "All of the less than good, obvious!"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Everything works and quick to get to destination."

Contras: "Crew members in Amsterdam were very rude and disrespectful"

Prós: "economy plus seats were nice, great movie selection, especially international movies"
Contras: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Prós: "very nice crew"
Contras: "my baggage was lost"

Contras: "Don’t be late"

Contras: "Not being 1 hour late"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Contras: "Late departure. Rush to connect."

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Prós: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Prós: "I love the food"

Prós: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Prós: "very attentive crew"
Contras: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Contras: "My suitcase didn't come with the airline."

Prós: "Very friendly and helpful crew."

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Easy to board and easy flight."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "The leg room, was surprisingly roomy"
Contras: "The food and that there was no entertainment."

Contras: "infotainment was down. Lost my luggage the flight was delayed"

Prós: "Fast boarding"
Contras: "The entertainment system wasn’t working for the whole 10 hour flight."

Prós: "Crew"
Contras: "N/a"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Good Experience"
Contras: "Nothing much"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Food"

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "on time, and with snow"

Prós: "Nice seats, comfortable."
Contras: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Prós: "The food and the punctuality"
Contras: "The technology in interteiment is not touch screen"

Prós: "Flight was on time and quick and comfortable"

Contras: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Contras: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Contras: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Contras: "suitcase didn't turn up, although connection was quite tight"

Prós: "The crew is nice"
Contras: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Prós: "The crew was perfect"
Contras: "No wi fi on the plane."

Contras: "Delay in take off 45 min!!!!"

Contras: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Prós: "Nothing"
Contras: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Contras: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Prós: "Good selection of movies."
Contras: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Contras: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Prós: "Nice and attentive crew."
Contras: "Seats not comfortable in premier economy."

Contras: "Flight was delayed"

Contras: "Seats were too close together."

Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Contras: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Prós: "Tripulação boa"

Prós: "Tripulação excelente."

Prós: "Crew was very friendly. Food was excellent"

Prós: "The cue lines per zone are a brilliant idea!"

Prós: "DIY snack area"
Contras: "Food and seating"

Prós: "Food and entertainment was awesome"
Contras: "It's awfull to sleep. Very unconfortable."

Contras: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Prós: "Over all pretty good for price."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Not much expected as it was a budget trip."
Contras: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Prós: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Contras: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Prós: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Contras: "Nothing to complain about."

Contras: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Prós: "Nothing."
Contras: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Prós: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Contras: "Nothing to like"

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Prós: "It was a wonderful flight and service . Hospitality and welcoming."
Contras: "Nothing everything was amazing ."

Prós: "Everything!"

Prós: "Boarding was on time"
Contras: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Prós: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Contras: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Prós: "Nithing"
Contras: "They were unfreindly and rude."

Contras: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Prós: "Arriving safely."
Contras: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "On time after latish start"
Contras: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Prós: "nothing"
Contras: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Prós: "the Airline"
Contras: "The Airport, Security, Boarder control."

Prós: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contras: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Contras: "Freezing"

Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Prós: "The food was good, the staff was very friendly and very nice,"
Contras: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Contras: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Contras: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."