Encontra voos baratos na United Airlines

Contras: Delayyyyyyyyyed

Cancelled

Prós: Nothing

Contras: Snide check-in woman at United when she glibly announced that there was no connecting flight since my flight was delayed. She was cold and snarky and of absolutely no help.

Prós: Cabin cleanliness is below average

Contras: Cabin service is average

Prós: Very friendly crew that empathized with the plight of the passengers on board. The poor experiences throughout the journey could have been avoided if United changed it's policies and processes to become more customer focused.

Contras: So many small things add up to an overall poor experience on a flight, and it doesn't seem like United understands this. 1) WiFI was down. 2) Entertainment screens for several of the passengers on board were not working. The poor lady next to me had a broken screen, and combined with the broken WiFi, she literally just sat in her seat looking forward for several hours (after she finished the podcasts on her phone). 3) For a 5-6 hour flight, food (more than just snacks) were available for only about half the passengers on board. Apparently its an intentional policy of United to only have food available for a portion of the passengers. It wasn't even possible to purchase it if I wanted to because by the time the crew got to me, they were all out. 4) Baggage space under the seat varies wildly depending on your seat. For some reason, the aisle seat has the smallest space I have ever seen in my life (about the size of a shoe box). It was the first flight I have ever been on where I was literally not able to fit a small backpack underneath my seat.

Contras: The seats where very uncomfortable One of the bins would not close and flight attendant stressed out show frustration in front of the passangers

Contras: United airlines staff were very grumpy