Hotéis em Houston

Prós: Concierge level was brilliant. Excellent health club with flexible child care options. pleasant location.

Contras: Shame about other guests with attitude. A couple of snooty types can ruin the impression of everyone.

Prós: The staff was exceptional. The grounds were amazing. We did one of the free fitness classes which was really good. Look forward to coming back!

Prós: The grounds are immaculate; the staff is attentive; and rooms are luxe; the location is prime. This hotel feels like an oasis in the city. I would recommend for business travelers and pleasure vacationers alike.

Prós: Service at this hotel is wonderful From the time you step out of the car till the time you leave, the staff is welcoming and helpful. Always polite and curteous The trails are wonderful for walking or running and the pools are warm and inviting. The health club/exercise area is kept clean and the staff is there to assist you in any way necessary.

Prós: Excellent Spa, 3 pools, walking/jogging track thru lush green grounds. First class accommodations!

Contras: Unfortunately we booked a King room, but only a 2 Queen room was available.

Prós: Second stay here with my wife. Very Luxurious. We sleep/eat/workout here in style.

Contras: Concierge didn't call a cab when he said he would. Was pretty annoyed about that.

Prós: My bride and I stayed her our wedding night. The staff was fantastic! Plus they had a bottle of chilled sparkling wine in the room waiting for us! It was a nice touch. The bed was extremely comfortable!

Contras: The AC wasn't working properly. We had to call to have an "engineer" come to fix it. They were very nice but we were not looking forward to our wedding night to have someone come fix the AC in our room...kinda puts a damper on our evening.

Prós: Nível concierge foi brilhante. Excelente health club com opções flexíveis de babá. localização agradável.

Contras: Vergonha sobre outros hóspedes com atitude. Um par de tipos de altiva pode arruinar a impressão de todos.

Prós: A equipe foi excepcional. O terreno é incrível. Nós fizemos uma das aulas gratuitas de ginástica, foi muito bom. Estamos ansiosos para voltar!

Prós: Os jardins são impecáveis, a equipe é atenciosa e os quartos são luxuosos; a localização é privilegiada. Este hotel parece um oásis no meio da cidade. Eu recomendaria para viajantes a negócios e turistas a lazer.

Prós: Clean, quiet and up to date.

Prós: The rooms are always clean and comfy. Staff is extremely accommodating and helpful. Breakfast with REAL food is served, not the granola bars and pre packaged muffins you see hotels that advertise 'free breakfast' are handing out nowadays.

Contras: It's a little inconvenient to get to and from if your doing anything 'tourist-y', it's not extremely close to downtown, nrg stadium, or the galleria.

Prós: Very nice room, well maintained hotel. Breakfast in morning was good. Hotel was quiet.

Contras: It's close to a sketchy neighborhood, but is far enough away to be good.

Prós: Good price fora clean newer hotel.

Contras: There were no more double queen bed rooms available. Also, breakfast was a simple as you can get.

Prós: very clean all round

Contras: none

Prós: It was a nice quite experience. THE staff was very considerate and helpful.

Contras: Loved it would stay there again.

Prós: everything is good. clean & large room. so nice staff. location, breakfirst, pool, everything great!!!

Prós: This is the best hotel I ever had in this start level and price. The hotel is very new with upgraded amenity. Room is nice and clean with modern design and decoration. Breakfast is quite good. The staff is excellent.

Contras: None

Prós: Great breakfast options. Large suite rooms.

Prós: Staff was very friendly and willing to help. Spacious rooms. Nice breakfast selection.

Contras: We did have roaches and had to have our room fumigated.

Prós: Very clean and organized

Prós: Staff, cleanliness, breakfast

Contras: Mattress was hard, little support.

Prós: This wasn't our first choice in hotels, we stayed here because they had a 24 hour airport shuttle and we got in after 12 am. I feared that the shuttle would not show up, but it did. Great service! They even had our room key ready when we got to the hotel. We couldn't be happier with our experience here. Nice rooms. We would definitely stay here again.

Contras: We had booked a one night stay at this hotel.The previous night we went out to eat and got food poisoning,we felt very sick through the night didn't get any sleep.In the early morning tried to cancell hotel stay before check in time,called booking.com,the gentleman I spoke with was very courteous but was no help at all.We were considered a no show and were charged the night anyway.Though theses are rare circumstances they do happen and are out of customers hands.I understand a cancellation fee,but not the full price.For this reason we will probably not use this service any longer and switch over to another service and read the fine print beforehand.

Prós: Convenience to the airport and price

Contras: Carpets are not clean in the room and house keeping didn't clean the room

Prós: The Staff was excellent with a smile on their face and advise on how get around Houston The maintance guys even smiled and said hello

Prós: Staff is always first rate, and the rooms are superbly maintained.

Prós: I love the staff. They were really nice and friendly, always smiling.

Contras: N/A

Prós: The value for the room on a Monday late evening was great. Everyone was friendly, the place was quite & clean, the beds were comfy & the room and bathroom were clean, coffee in the room was Starbucks, the cafe for breakfast was good. I left a personal item and the staff was able to locate it. I couldn't be happier. Thank you all so much for taking the time to locate it and keep it safe. Also, a plus its so convenient to the airport and FREE parking. Oh, and cant't forget the pool area looked clean as well.

Contras: If I was staying more than just overnight I would have wanted a room that didn't smell like smoke. I did notice smoke free signs in the hallway, but I know some do not always abide by the rules. The smell was tolerable for a night stay, but anything more, I would have asked for a new room.

Contras: I arrived late and my reservation was made on the wrong date.. due to the travel site or the hotel... but the staff on the front desk refused to accomodate me even though you guys had probably 50 empty rooms. I understand that it might not have been your fault.. but you rather have an empty room than a customer. WELL THIS CUSTOMER RUNS A COMPANY WITH 2650 ENPLOYEES. WE BOOK AN AVERAGE OF 110O HOTEL ROOMS A YEAR AND YOU JUST LOST ALL OUR BUSINESS. When you are just in business to make a quick buck.. you will lose your quality customers. Im taking my and all my companys business elsewhere. Regards, Somak

Contras: I was surprised that there was no microwave in the room.

Prós: I liked the room and cleanliness.

Contras: One shuttle driver was a bit apprehensive and with the rates paid for rooms breakfast should be included in my opinion.

Prós: I stay at this property every time I'm in Houston. The staff is great. The rooms are always clean and updated. The restaurant is open late, has a great bar and food.

Prós: Very close to the airport, free 24-hour airport shuttle

Prós: Great location for early morning flight

Contras: Guests coming and going throughout the night...some with no regard for sleeping guests.

Prós: The property was well maintained and the staff was attentive and very helpful. Very close to the airport.

Contras: Very close to the airport but not much else. The airport noise was very noticeable.

Contras: I called for a shuttle and was told one would be leaving the hotel in 15 minutes. The hotel is 10 min at most from terminal. I patiently waited 30 minutes but no shuttle. Called back spoke to the same man, who was very rude, He said the shuttle would be there very soon. I waited 15 more minutes, no shuttle. Called back and spoke with the same rude man. Again he said it would be there shortly. 15 minutes later still no shuttle. By this time I have spent 1 hour in the middle of the night waiting for a shuttle from a hotel 10 min away. By this time I was angry. Called rude man back and told him I would not be staying at the hotel and to cancel my reservation. I called uber to take me somewhere else. As the uber vehicle was driving off the Sheraton van was pulling in. Well over an hour at 2 in the morning. Not

Prós: Everybody was very friendly.

Contras: No liners in trash cans

Prós: We had a 9 hour layover in Houston and this hotel was close to the airport, had a shuttle and was reasonably priced.

Contras: The AC was broken the whole night, it was very uncomfortable (June in Houston). There was no cold water in the sink or shower. I don't understand how the cold water stops working however it was very annoying be cause we had been on a plane all day and wanted to take a shower. I was given a really vague excuse of what was going on. I was too tired to argue so we just went to be dirty and hot.

Prós: Easy access from airport, friendly, nice little bar and best hotel room service breakfast ever!

Contras: Nothing

Prós: Being able to stay at a 5 star hotel literally in the airport after a long day of travel was wonderful. The room was very clean and inviting and the beds were super comfortable. My friends and I enjoyed a delicious meal of bbq beef brisket and caesar salad for less than $20 before bed. The spacious restaurant and bar are located in the open lobby area with rooms located nearby accessible by elevator. The kayak.com rate made our stay affordable. $160 with tax.

Prós: Service was excellent.

Prós: Good rooms. They seem just remodel. Clean. Good TV Good Pillows. Nice place to rest before traveling.

Contras: No bell boy available at time of check in. Also I had to wait more than 10 minutes in line for check in. Need to improve bath rooms and towel quality.

Prós: Staff was very helpful in accommodating my disrupted travel plans. The facilities are nice with quick access to the airport terminals and to restaurants.

Prós: Location on airport

Contras: The hotel feels more like a Hampton Inn vs. a full service Marriott. Marriott has renovated all of their full service hotels and this one seems to have been missed.

Prós: O serviço foi excelente.

Prós: A equipe foi muito útil em se adaptar às alterações do meu plano de viagem. As instalações são agradáveis, com rápido acesso aos terminais do aeroporto e a restaurantes.

Prós: nice property overall

Contras: toilet did not work..fixed no extra toilet paper, no coffee or cups left asked for extra pillows..had only one booked into handicapped room(did not request)..could not hang clothes

Prós: The hotel was very clean. The staff were all friendly, helpful, and approachable. It was a very pleasant stay.

Contras: I have not negative comments related to this hotel stay.

Prós: The staff, all of the staff, was very friendly and attentive. Breakfast was delicious and varied. There were options for all sorts of tastes. Overall we were very pleased. Thank you for an enjoyable stay.

Contras: This was a very nice hotel. We were upgraded to a suite. The only complaint I had was that the cleaning supplies were very strong. The fumes stung my eyes and throat and gave me a bit of a headache. I know if was clean, I could tell and smell. Thank you.

Prós: Loved that you could check out board games. Very friendly staff.

Prós: Large room and facilities in the room

Contras: A bit of damp smell

Contras: Breakfast. Eggs could be improved and coffee

Prós: The customer service was great! Very welcoming and helpful! Very courteous as we came in and out of hotel. Breakfast attendant was very helpful and didn't seemed bothered by people asking her for things/help.

Contras: Overall it was good, there's some deteriorated items like lamps and mold in the bathroom ceiling but since customer service was so good, they were things we could overlook.

Prós: Staff was friendly and very helpful. They worked at making the experience exceptional.

Prós: Location...proximity to restaurants.

Contras: Nope

Prós: Great location, convenient to walking to the Galleria or a bunch of eateries. Very friendly staff as well, and nicely laid out rooms.

Contras: pull out sofabed didn't meet the mark at all and bed comfort was not what we expected. =(

Prós: Professional staff very accommodating. Breakfast was GREAT, quite a selection.

Contras: I had to pay for parking which I didn't find out until I got there.

Prós: Location

Contras: A.C. made too much noise all night, and it smelled like corn chips between bed and A.C.

Prós: Great location

Contras: They charged us 3 times for a security deposit. We understand that there is usually a hold on your card however they charged us 3 different times 3 different amounts. We are still waiting for them to refund it back to us after they said they did.

Prós: Everything

Contras: N/A

Prós: Location

Contras: Having to pay for parking in a gated hotel.

Prós: Location and breakfast great everyday

Prós: It was very clean. Located across the street from the Galleria. There was free breakfast with options for everyone.

Contras: You have to pay to park at the hotel (after already paying to sleep there).

Prós: The location of this hotel was perfect. Across street from Galleria & walking distance to everything else.Felt safe at this hotel.Security features were great.The staff was excellent. Nicest hotel staff I've ever dealt with.I will stay here again!

Prós: The level of service was simply wonderful. It's proximity to the shopping malls made it such a excellent choice.

Prós: Location

Prós: I liked the customer service. The food was fresh.

Contras: N/a