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Água filtrada em todos os lugares, lanches de cortesia, limpo e localização central
O hotel tem uma excelente localização referente ao centro de convenções de Houston, além de permitir o deslocamento de ônibus para Malls e centro de compras.
Disponibilidade da rede wi-fi, a localização privilegiada em Houston, a funcionalidade do quarto.
Disponibilidade de água e lanches. Self-service gratuito de lavandaria. Excelente trabalho equipamento. Entrada de cartão de quarto para utilização de elevadores. Caro para fazer chamadas telefônicas.
O hotel é bem localizado e funcional. Ótimo para estadias de negócios.
facilidade dos serviços Melhoria dos serviços de quarto. Exemplo: Número de toalhas de rosto insuficiente para duas pessoas.
Very close to downtown Houston. Walking distance to sporting arenas. Free shuttles when needed. You have to pay for parking.
The location and proximity to MDAnderson Cancer Hospital was ok, less than 15 minutes to drive there. The decor, though older, was nice too. There was a full size gingerbread house in the lobby, all edible, which we thought was really cool too. Reading online that this hotel had a remodel in 2011, I wasn't expecting it to be perfect and pristine, but it was even less than I expected. The carpets coming off the elevator to our floor were stained and looked dirty. Entering the room, everything looked ok, but there was a definite smell to the room. Not overpowering, but not good either. Kind of musty/humid/moldy smelling. The tv was on a dresser not facing the bed, or any of the chairs in the room, so I'm not sure how one is supposed to view it. We were there for one night before our appointment at the MDAnderson Cancer Center, and though we will be making many trips there over the next few years, I'm not sure we will stay at this hotel again. For the price ($156 after taxes), I was expecting better.
Staff is excellent. Very friendly and quick to help with any and everything. This is the second time we've stayed here and the experience was excellent both times. Can't think of anything we did not like.
The room was large and very clean. The view was great! We could see the fireworks at the stadium one night even! It's a bit pricey, but was worth it
The location is great for me as I was here to see a concert at the House of Blues. This is a great location for the convention center. The staff is friendly and helpful. It was close to a homeless shelter and walking around at night didn't feel safe
My room was clean everyday
It really was the perfect venue for our excursion. Papasito's was amazing. The breakfast at 1600 was amazing. And I can't say enough about the skyline view from the pool deck and outside terrace. I was really surprised that there were no fans in the bathroom.
Our driver, Modesto, was AMAZING! Actually all of the staff was very welcoming and awesome :)
Gorgeous inside and out. Staff was professional and courteous . Hilton Americas is the best of the best. Short stay.
Excelente serviço na recepção e restaurante (simpático, prestável e eficiente) e quartos muito confortáveis.
Samar < 3 Deixando Samar: (
Camas confortáveis. Facilidade no check-in. É preciso pagar pelo estacionamento devido à localização.
LOcalização e conforto Como atrasei para fazer o Check in a funcionária do hotel reclamou e disse q minha reserva estava cancelada e q ue precisava fazer outra, ou seja uma diaria q não usei foi cobrada e há pouca informação no site sobre horarios de check in.
Sem muitas taxas extras, não vale a pena a estadia. O preço não valia o serviço e as acomodações.
Casal gritando e berrando às 3 da manhã continuamente por 2 horas.
Elevadores foram extremamente lento. Apenas 2 em funcionamento no horário de pico. Cheiro de produtos de limpeza desagradável.
O hotel podia reformar os quartos.
A localização é boa, muito conveniente. O cobertor não é suave em todos os
privacidade pessoal do check-in estava sempre muito atarefado, o que torna as informações e atendimento sempre demorados.
Nós tivemos que pagar pelo estacionamento.
Toda a equipe era muito simpática e prestativa O quarto era muito grande e acolhedor As salas de reuniões eram convenientemente localizadas Não fiquei feliz em pagar USD 32 por dia pelo estacionamento com manobrista
O hotel era lindo e todos foram muito simpáticos e prestativos!!!!
Belo hotel, atmosfera perfeita. Eu só tenho que ficar uma noite.
The Regency lived up to its reputation. I was impressed by the friendly, helpful and informed staff. The beds were very comfortable. WiFi is free in the social areas, guest of the hotel have to pay for WiFi in the guest rooms.
Fernando is the man he very helpful as well as lido The bums, walkout side and always asking for money
I would've liked for there to be a spa.
Great location! Clean! Excellent service and food! Mattress not the most comfortable
Very friendly staff Not enough cabs
Excellent service standards
Excellent bed & shower. What else do you need...? A/C in the bed room is a little bit noisy. I had to shut it off.
Staff was excellent. Facility was very nice. Good location. Room is in need of repairs and not up to luxury standards. Shower water temperature was very erratic. Hotel Restaurant was Italian themed, in Houston!
The pleasantness of the staff No informal cafe. Some across the street, but not in the hotel. Hotel restaurant excellent but expensive and only other choice was on the roof at the pool.
The staff was fantastic and they all seemed like they enjoyed working there. First class the whole way!
I liked that the staff seemed to really care each and I every time I had a need, even for my puppy ! Thanks for a great stay.
Service was great. Made us feel like valued customers. Special shout out to Rex, the concierge. Food in bar was also very good Everything was great
There was plenty of room in the suite. It was just a little dark in the hallways. I like a little cherrier look.
price and location
Bar Food and cookies! Poor Lighting in rooms
Spacious rooms. Suite was nice.
I loved the area and the view that I received. Staff was great! I did not like the fact I had to pay for parking. I feel that should be included with the visit.
Good location, comfortable suite
Very clean, quiet rooms.
location is close to shopping area nothing
Very accommodating staff. Convenient location to shopping restaurants. Rooms clean and spacious.
Good location next to the Galleria Mall. Enjoyed the Sheraton Club. Beds were pretty comfortable Bathroom could use updating, it was probably clean but had moldy caulking
Room was nice, valet parking, guest services was awesome - very helpful. Free internet in lobby was conveniently accessed! Price of breakfast at Restaurant was a little high.
Camas super confortáveis. A 1 quadra do vlt, com acesso fácil ao Estádio NRH. Excelente equipe. É um pouco inconveniente quando se está de carro. É muito difícil evitar o tráfego nos arredores.
Limpo, confortável, e conveniência no ótimo preço! Tudo se destacavam expectativa
Não explicaram que o estacionamento com manobrista era obrigatório. Paguei um adicional de USD 32 para estacionar o meu carro à noite.
Excelente estadia, funcionários simpáticos, Buffet ótimo, incrível colchões. Viria novamente e novamente.
Perto do Edifício Federal. Os quartos não eram bons. As camas eram horríveis. Possivelmente a pior cama de hotel em que eu já dormi. Barulhento, o que mantinha as crianças já que elas tem sono leve. O hotel em cheirava a velho e os quartos também. Tinha mofo dentro da banheira/chuveiro. Deixamos o hotel logo que pudemos. A equipe era fantástica. Os funcionários do hotel fizeram um ótimo trabalho.
O atendimento da recepção. Não havia frigobar no quarto.
Banheiro muito pequeno, tamanho do quarto fairn satisfazer globalmente e confortável.
Sem geladeira no quarto
Roooms not as new as would be expected. TV was not modern and had problems with it. Valet parking was extremely expensive for parking my vehicle around the corner where I can see it when I exit the hotel
Location is great, facility is average!! Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!
The staff was really helpful and informative about places to go eat and hang out. and with directions. Balcony was very small, and expected more for my money.
Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.