Disponibilidade da rede wi-fi, a localização privilegiada em Houston, a funcionalidade do quarto.
Água filtrada em todos os lugares, lanches de cortesia, limpo e localização central
Excelente serviço ao cliente
O hotel é bem localizado e funcional. Ótimo para estadias de negócios.
Eu só gostaria é uma boa localização A equipe não foi ajudar completo
facilidade dos serviços Melhoria dos serviços de quarto. Exemplo: Número de toalhas de rosto insuficiente para duas pessoas.
Disponibilidade de água e lanches. Self-service gratuito de lavandaria. Excelente trabalho equipamento. Entrada de cartão de quarto para utilização de elevadores. Caro para fazer chamadas telefônicas.
O hotel tem uma excelente localização referente ao centro de convenções de Houston, além de permitir o deslocamento de ônibus para Malls e centro de compras.
The location is great for me as I was here to see a concert at the House of Blues. This is a great location for the convention center. The staff is friendly and helpful. It was close to a homeless shelter and walking around at night didn't feel safe
The room was large and very clean. The view was great! We could see the fireworks at the stadium one night even! It's a bit pricey, but was worth it
Very close to downtown Houston. Walking distance to sporting arenas. Free shuttles when needed. You have to pay for parking.
Staff is excellent. Very friendly and quick to help with any and everything. This is the second time we've stayed here and the experience was excellent both times. Can't think of anything we did not like.
My room was clean everyday
The location and proximity to MDAnderson Cancer Hospital was ok, less than 15 minutes to drive there. The decor, though older, was nice too. There was a full size gingerbread house in the lobby, all edible, which we thought was really cool too. Reading online that this hotel had a remodel in 2011, I wasn't expecting it to be perfect and pristine, but it was even less than I expected. The carpets coming off the elevator to our floor were stained and looked dirty. Entering the room, everything looked ok, but there was a definite smell to the room. Not overpowering, but not good either. Kind of musty/humid/moldy smelling. The tv was on a dresser not facing the bed, or any of the chairs in the room, so I'm not sure how one is supposed to view it. We were there for one night before our appointment at the MDAnderson Cancer Center, and though we will be making many trips there over the next few years, I'm not sure we will stay at this hotel again. For the price ($156 after taxes), I was expecting better.
Gorgeous inside and out. Staff was professional and courteous . Hilton Americas is the best of the best. Short stay.
Our driver, Modesto, was AMAZING! Actually all of the staff was very welcoming and awesome :)
It really was the perfect venue for our excursion. Papasito's was amazing. The breakfast at 1600 was amazing. And I can't say enough about the skyline view from the pool deck and outside terrace. I was really surprised that there were no fans in the bathroom.
Casal gritando e berrando às 3 da manhã continuamente por 2 horas.
Camas confortáveis. Facilidade no check-in. É preciso pagar pelo estacionamento devido à localização.
LOcalização e conforto Como atrasei para fazer o Check in a funcionária do hotel reclamou e disse q minha reserva estava cancelada e q ue precisava fazer outra, ou seja uma diaria q não usei foi cobrada e há pouca informação no site sobre horarios de check in.
Excelente serviço na recepção e restaurante (simpático, prestável e eficiente) e quartos muito confortáveis.
Sem muitas taxas extras, não vale a pena a estadia. O preço não valia o serviço e as acomodações.
Samar < 3 Deixando Samar: (
A localização é boa, muito conveniente. O cobertor não é suave em todos os
privacidade pessoal do check-in estava sempre muito atarefado, o que torna as informações e atendimento sempre demorados.
O hotel podia reformar os quartos.
Elevadores foram extremamente lento. Apenas 2 em funcionamento no horário de pico. Cheiro de produtos de limpeza desagradável.
Belo hotel, atmosfera perfeita. Eu só tenho que ficar uma noite.
O hotel era lindo e todos foram muito simpáticos e prestativos!!!!
Recentemente renovado, espaçoso, confortável. Taxas de estacionamento muito altas, mas talvez razoável para esta área.
Nós tivemos que pagar pelo estacionamento.
Toda a equipe era muito simpática e prestativa O quarto era muito grande e acolhedor As salas de reuniões eram convenientemente localizadas Não fiquei feliz em pagar USD 32 por dia pelo estacionamento com manobrista
Fernando is the man he very helpful as well as lido The bums, walkout side and always asking for money
I would've liked for there to be a spa.
Very friendly staff Not enough cabs
The Regency lived up to its reputation. I was impressed by the friendly, helpful and informed staff. The beds were very comfortable. WiFi is free in the social areas, guest of the hotel have to pay for WiFi in the guest rooms.
Great location! Clean! Excellent service and food! Mattress not the most comfortable
Staff was excellent. Facility was very nice. Good location. Room is in need of repairs and not up to luxury standards. Shower water temperature was very erratic. Hotel Restaurant was Italian themed, in Houston!
The staff was fantastic and they all seemed like they enjoyed working there. First class the whole way!
Excellent service standards
Excellent bed & shower. What else do you need...? A/C in the bed room is a little bit noisy. I had to shut it off.
The pleasantness of the staff No informal cafe. Some across the street, but not in the hotel. Hotel restaurant excellent but expensive and only other choice was on the roof at the pool.
I liked that the staff seemed to really care each and I every time I had a need, even for my puppy ! Thanks for a great stay.
Good location next to the Galleria Mall. Enjoyed the Sheraton Club. Beds were pretty comfortable Bathroom could use updating, it was probably clean but had moldy caulking
Very accommodating staff. Convenient location to shopping restaurants. Rooms clean and spacious.
Very clean, quiet rooms.
I loved the area and the view that I received. Staff was great! I did not like the fact I had to pay for parking. I feel that should be included with the visit.
Spacious rooms. Suite was nice.
price and location
Service was great. Made us feel like valued customers. Special shout out to Rex, the concierge. Food in bar was also very good Everything was great
Room was nice, valet parking, guest services was awesome - very helpful. Free internet in lobby was conveniently accessed! Price of breakfast at Restaurant was a little high.
Bar Food and cookies! Poor Lighting in rooms
Good location, comfortable suite
location is close to shopping area nothing
There was plenty of room in the suite. It was just a little dark in the hallways. I like a little cherrier look.
Limpo, confortável, e conveniência no ótimo preço! Tudo se destacavam expectativa
Camas super confortáveis. A 1 quadra do vlt, com acesso fácil ao Estádio NRH. Excelente equipe. É um pouco inconveniente quando se está de carro. É muito difícil evitar o tráfego nos arredores.
Não explicaram que o estacionamento com manobrista era obrigatório. Paguei um adicional de USD 32 para estacionar o meu carro à noite.
Excelente estadia, funcionários simpáticos, Buffet ótimo, incrível colchões. Viria novamente e novamente.
Banheiro muito pequeno, tamanho do quarto fairn satisfazer globalmente e confortável.
O atendimento da recepção. Não havia frigobar no quarto.
Perto do Edifício Federal. Os quartos não eram bons. As camas eram horríveis. Possivelmente a pior cama de hotel em que eu já dormi. Barulhento, o que mantinha as crianças já que elas tem sono leve. O hotel em cheirava a velho e os quartos também. Tinha mofo dentro da banheira/chuveiro. Deixamos o hotel logo que pudemos. A equipe era fantástica. Os funcionários do hotel fizeram um ótimo trabalho.
Sem geladeira no quarto
Roooms not as new as would be expected. TV was not modern and had problems with it. Valet parking was extremely expensive for parking my vehicle around the corner where I can see it when I exit the hotel
The staff was really helpful and informative about places to go eat and hang out. and with directions. Balcony was very small, and expected more for my money.
Location is great, facility is average!! Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!
Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.
tudo nao,esta optimo assim
Excelente localização para voo de manhã cedo Os hóspedes indo e vindo durante toda a noite ... algumas com nenhuma consideração para com os hóspedes para dormir.
Fiquei surpreso que não tinha microondas no quarto.
Muito perto do aeroporto, translado gratuito 24 h para o aeroporto.
I estadia neste hotel cada vez que eu estou em Houston. A equipe é otima. Os quartos estão sempre limpos e atualizados. O restaurante está aberto até tarde, tem um grande bar e comida.