Quer guardar como a sua moeda permanente, ou apenas nesta visita?
facilidade dos serviços Melhoria dos serviços de quarto. Exemplo: Número de toalhas de rosto insuficiente para duas pessoas.
O hotel é bem localizado e funcional. Ótimo para estadias de negócios.
Disponibilidade da rede wi-fi, a localização privilegiada em Houston, a funcionalidade do quarto.
O hotel tem uma excelente localização referente ao centro de convenções de Houston, além de permitir o deslocamento de ônibus para Malls e centro de compras.
Toyota Center was an easy walk accross the street; complimentary shuttle to restaurants in the downtown area not as easy to check in if you were not using valet parking
Gorgeous inside and out. Staff was professional and courteous . Hilton Americas is the best of the best. Short stay.
Location to the Toyota center. Being within walking distance. We also loved the free shuttle, the drivers were both grate. Needs more smoking rooms.
The location and proximity to MDAnderson Cancer Hospital was ok, less than 15 minutes to drive there. The decor, though older, was nice too. There was a full size gingerbread house in the lobby, all edible, which we thought was really cool too. Reading online that this hotel had a remodel in 2011, I wasn't expecting it to be perfect and pristine, but it was even less than I expected. The carpets coming off the elevator to our floor were stained and looked dirty. Entering the room, everything looked ok, but there was a definite smell to the room. Not overpowering, but not good either. Kind of musty/humid/moldy smelling. The tv was on a dresser not facing the bed, or any of the chairs in the room, so I'm not sure how one is supposed to view it. We were there for one night before our appointment at the MDAnderson Cancer Center, and though we will be making many trips there over the next few years, I'm not sure we will stay at this hotel again. For the price ($156 after taxes), I was expecting better.
convenient expensive and had to pay $18 for parking!
LOcalização e conforto Como atrasei para fazer o Check in a funcionária do hotel reclamou e disse q minha reserva estava cancelada e q ue precisava fazer outra, ou seja uma diaria q não usei foi cobrada e há pouca informação no site sobre horarios de check in.
Camas confortáveis. Facilidade no check-in. É preciso pagar pelo estacionamento devido à localização.
Excelente serviço na recepção e restaurante (simpático, prestável e eficiente) e quartos muito confortáveis.
Casal gritando e berrando às 3 da manhã continuamente por 2 horas.
I liked the short walk to Minute Maid Park and to Vic & Anthony's restaurant. I like the ability to check-in early. I liked the pre-reg email asking for early check-in preferences. I did not like the cramped quarters at the entrance. Due to the train, the narrow lanes for auto & valet made for a cluster. There were no bell carts available and the bell men seemed too busy. I did not like the small size of the sleeping room. Very cramped quarters.
Rooms were well appointed and thoughtful. Staff was attentive and professional. Beautiful hotel. Located near light rail and could be heard all day and night.
The staff was very kind and helpful. The area at night seems a little unsafe.
We really enjoyed the room and the location. It was 2 adults and a 5 yr old. We were there to catch an Astros game and to visit NASA which was only a 30 minute drive away. Minute Maid was within walking distance. Concierge said we could use the complimentary shuttle but we walked to ballpark instead. Hotel was also next to the northbound and southbound light rail so we hopped on that to the museum district. We would definitely stay there again. We didn't use the valet for $36, we found street parking around the corner. Got locked out of room at noon even though we had a late check out scheduled. Was no big deal though. They had a bus boy sent up to give us new room keys and they apologized.
Extremely friendly staff. All the pictures showed a large tub in the bathroom. This was really important to us in booking our room, however, there was only a shower upon arrival. We felt duped.
Great location! Clean! Excellent service and food! Mattress not the most comfortable
Fernando is the man he very helpful as well as lido The bums, walkout side and always asking for money
The Regency lived up to its reputation. I was impressed by the friendly, helpful and informed staff. The beds were very comfortable. WiFi is free in the social areas, guest of the hotel have to pay for WiFi in the guest rooms.
I would've liked for there to be a spa.
Very friendly staff Not enough cabs
Good location, comfortable suite
Service was great. Made us feel like valued customers. Special shout out to Rex, the concierge. Food in bar was also very good Everything was great
location is close to shopping area nothing
Very clean, quiet rooms.
Room was nice, valet parking, guest services was awesome - very helpful. Free internet in lobby was conveniently accessed! Price of breakfast at Restaurant was a little high.
Spacious rooms. Suite was nice.
Very accommodating staff. Convenient location to shopping restaurants. Rooms clean and spacious.
price and location
Bar Food and cookies! Poor Lighting in rooms
Good location next to the Galleria Mall. Enjoyed the Sheraton Club. Beds were pretty comfortable Bathroom could use updating, it was probably clean but had moldy caulking
There was plenty of room in the suite. It was just a little dark in the hallways. I like a little cherrier look.
I loved the area and the view that I received. Staff was great! I did not like the fact I had to pay for parking. I feel that should be included with the visit.
The pleasantness of the staff No informal cafe. Some across the street, but not in the hotel. Hotel restaurant excellent but expensive and only other choice was on the roof at the pool.
Excellent bed & shower. What else do you need...? A/C in the bed room is a little bit noisy. I had to shut it off.
The staff was fantastic and they all seemed like they enjoyed working there. First class the whole way!
I liked that the staff seemed to really care each and I every time I had a need, even for my puppy ! Thanks for a great stay.
Excellent service standards
This guest did not leave comments about this hotel.
proximity to medical center, and room was priced well. Parking lot full if you arrive in the evening, and they charge for parking as well.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This hotel was only a short straight walk from parking garage 10 at MD Anderson. The hotel was clean with pleasant staff. The room got icy cold which was perfect. Free bottled water in rooms was a nice thoughtful touch. Directv went out for a little while during the storm. Breakfast buffet items were cold but there were a lot to choose from.
Proximity to medical centres. The shuttle to and from medical centres, One of the shuttle drivers needs to find another line of work, or retire. He was lazy, unfriendly, and left you wondering why he was in his position. Every other employee was perfectly wonderful! New hotel construction behind this hotel is very noisey.
The room was nice The staff was friendly enough but EXTREMELY SLOW; only 1 of the 3 elevators worked; tried to take the stairs and was deterred by a 'Emergency Exit only; Alarm Will Sound' sign. Surrounding area is pretty dirty.
No sleep ! I called and complained about furniture being moved in the room above me and they did NOTHING about it!
Close to medical center Parking was a little small
I enjoyed the gym. The gym was nice and cleaned. I had a kitchenette in my room, which was really nice. The self parking. Leaving by Burger King my tail pipe kept dragging. I was really amazed how fast the parking lot filled up.
It is clean, the restaurant food and staff was great, and it's close to MDAnderson med center, and the hotel provides a daily shuttle convenient to scheduled appt. times. Only the noisy construction of a building next door, which began at 4 AM, but that cannot be helped and is no fault of the Wyndom.
It is within walking distance of the Houston Grand Opera and metro to the museum & theater district - a lovely boutique hotel! TV and phone system a bit antiquated but work. There is so much to do within walking distance of the hotel that this was not really important to us.
Very quiet and cozy, with only about 8 rooms per floor. Rooms are small, but nicely appointed and very clean and comfortable. Breakfast buffet was great. Everything was obviously prepared fresh. Staff are courteous and friendly. The front entrance was under construction. Not much of a view from our room, just the parking lot.
The staff was extremely polite and courteous. The place has so much character. The gentleman out front got us a taxi within about 30 seconds of asking how to get one! The tv and stereo could use an upgrading (cassettes?). But who stays there to watch tv?
The hotel was remodel the front and the noise was horrible. Room so small. Queen bed not King.
The building was very charming and the staff very friendly. The location was great and very central to many sites in Houston. None.
The location is perfect particularly if in town for the performing arts functions. The service is great--Winfield W. and Jeremy M. are among the best in the hospitality world.
The staff greeted us warmly and even provided champagne upon our arrival. When we made it to the room it was beautiful with a great view of downtown and all the amenities we could have wanted. Even the water fixtures were stunning. It was a truly fantastic stay and I couldn't recommend it higher.
It was clean and very comfortable
This was a wonderful hotel- beautifully restored and renovated. My room was spacious and comfortable. I had read a previous review from a guest who had been disappointed by the size of the bathroom, but I did not experience this problem at all. Every aspect of my room met or exceeded my expectations and the value was exceptional. I can't think of any part of my stay that disappointed me. Honestly.
The room was clean and staff were very nice. The walls were paper thin and the door to the room was not closed tight enough to not shake and bang anytime another door was opened or closed on our floor. It kept my girlfriend and I up all night long, I finally called the front desk around 3 am and was told all they could do was extend my checkout by an hour... The free breakfast in the morning was alright but I was too tired to actually enjoy any of it. Room 501 was the loudest room I've ever slept in.
Service, food and ambience. Nothing
The exercise facility is so small that it is almost pointless. The showers need updating, as do other amenities like the television.
I loved the atmosphere, decorations, the view from the pool was amazing, the room was clean and comfortable. The valet were super friendly and helpful. The staff inside seemed a bit on edge from the double weddings in the restaurant, clerk told us we could order at the bar tender stand downstairs and the bartender seemed offended and said she's a liar, it's room service only that night. I was not fond of the prices for waffles and french toast on the menu, seemed an awful high price for such a simple food. The view from my room was construction and graffiti ' ed windows on the building next to us.
Daughter and husband loved the Milk and Cookies Happy Hour every night! Breakfast was very good too! The pool was perfect for my 4 year old because it is only 3 feet deep and not very big at all. A little disappointing.
Fantastic location - great restaurants, bars and the Wortham theater are all within walking distance. Bed was old, uncomfortable and not worth what we paid for.
location close to Minute Maid park. Rooms were nice size, free breakfast buffet was spectacular. Maria and the staff in the kitchen during the breakfast and in assisting in attempting to rectify a mistake made by other staff (see 'What didn't you like'). I called ahead to find out whether I needed to bring our coffee brewer for our own, in room, coffee, and was told they had actual brewers (not those pod-type things). They didn't, and couldn't locate any, and didn't have any answers for how to get what we wanted and what they said they had. They did brew our coffee in their kitchen for us, which was apparently the best they could do. We almost didn't get the early check in they had also promised over the phone; luckily I had the name of the person who granted it, who happened to be the one at the front desk and who initially told us they couldn't check us in early.
Very clean Comfortable Nice Expensive parking
Beautiful hotel in a wonderful area of downtown. We were able to walk everywhere. We did love the roof top pool as well. Amazing view of downtown from above. The main drawback for us is that there was a wedding the night we stayed so the bar/pool table area was not available. There was no other good place to hang out at the hotel which was inconvenient for us.
I loved my view for the room! I requested a room with a nice view and I was accomadated with a room on the 21st floor! It was also my birthday weekend and they had chocolates and a card waiting for me. Everything was perfection!
Location is great, facility is average!! Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!
Roooms not as new as would be expected. TV was not modern and had problems with it. Valet parking was extremely expensive for parking my vehicle around the corner where I can see it when I exit the hotel
Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.
The staff was really helpful and informative about places to go eat and hang out. and with directions. Balcony was very small, and expected more for my money.
Very clean. Could not get toothpaste sent to room after housekeeping had left and needed to go down to front reception. Person at the desk that hour was not customer oriented.
Great location, very clean, all the staff is willing to help, they make themselves available and at the same time are invisible, you feel like this is your home with a staff. Elevators to too small; however not a deal breaker.
The price was great for a Friday night Our room was on the highway side which didn't subside all night.
This hotel is absolutely gorgeous! It was much nicer than I was expecting - felt like a boutique hotel. Our room was spacious and had all the amenities we needed. I also loved the Urban Star Market - great selection of food and drink items, and convenient hours. The location was perfect too, as I had easy access to the various parts of the city I needed to get to during my stay. I will definitely come back to this hotel the next time I am in Houston, and will recommend it to family and friends. Parking is valet only, but service was fast so it wasn't an inconvenience at all.
Nice size of the room! Very friendly service!!
Rooms needed to be updated. Door handles broken etc.
Love the hotel. Staffs are great and very friendly. The hotel location is prefect and easy to get to. Not to impress with the breakfast buffet. The buffet make the hotel look cheap. Being it is a Crowne Plaza , the buffet make it feel like a Quality Inn breakfast experience. I was expecting a nice setup with omelet and bacon, fresh fruit etc.. The service was not good either,. Servers did not refill coffee or come by to check on you or even pick up dirty plates . I had to get my own coffee refill . Then one of the server call last call on the breakfast buffet. Last call??? Never seen that one before when someone called last call on a buffet with the restaurant full of guest. .....Over all, the hotel is very nice and the staffs are friendly. I would still stay there but won't do the buffet.
not a thing it was terrible! They gave me a bad room in front over freeway to get even for getting discount rate, noise all night long, two nights they had 50-100 dump trucks and other semis right outside my window. They showed up starting about 10:30 pm and went till about 1-2 am Tuesday night and Monday night. They also have very bright lights out side each bedroom which comes through old work blinds. So noise and light make for poor night sleep. They don't clean rooms till late after noon I don't think I should have to pay they put me (the only person I saw on the 7 th floor 100 yards from one of the main freeways going into Houston trucks and cars and workers all night long. In mornings on ramp is right out side window so people gunning motors to access the freeway. And there were empty rooms in other spots people were getting I think going through you, getting a lower rate they punished me by putting me there. Pool was full of slim. I have pictures and video of trucks waking me up in middle of night and they didn't care! I SHOULDN'T HAVE TO PAY and they could have cared less! Would never stay there again big front to poor rooms TV channels were all bad unless you paid for some thing! No sleep for two days!
I drove for four straight hours from San Antonio to Houston and when I got there my reser
Brkst good. No channel guide on tvs, or instructions
The cleaning staff was very nice I liked everything
Reasonable Price; clean, friendly staff, excellent services
Close to where we needed to be. Ckean Traffic noise ALL NIGHT LONG. Air conditioning constantly on- off - on -off. Just noisy.