Quer guardar como a sua moeda permanente, ou apenas nesta visita?
facilidade dos serviços Melhoria dos serviços de quarto. Exemplo: Número de toalhas de rosto insuficiente para duas pessoas.
Disponibilidade de água e lanches. Self-service gratuito de lavandaria. Excelente trabalho equipamento. Entrada de cartão de quarto para utilização de elevadores. Caro para fazer chamadas telefônicas.
O hotel é bem localizado e funcional. Ótimo para estadias de negócios.
O hotel tem uma excelente localização referente ao centro de convenções de Houston, além de permitir o deslocamento de ônibus para Malls e centro de compras.
Disponibilidade da rede wi-fi, a localização privilegiada em Houston, a funcionalidade do quarto.
The room was large and very clean. The view was great! We could see the fireworks at the stadium one night even! It's a bit pricey, but was worth it
Very close to downtown Houston. Walking distance to sporting arenas. Free shuttles when needed. You have to pay for parking.
It really was the perfect venue for our excursion. Papasito's was amazing. The breakfast at 1600 was amazing. And I can't say enough about the skyline view from the pool deck and outside terrace. I was really surprised that there were no fans in the bathroom.
Staff is excellent. Very friendly and quick to help with any and everything. This is the second time we've stayed here and the experience was excellent both times. Can't think of anything we did not like.
The location is great for me as I was here to see a concert at the House of Blues. This is a great location for the convention center. The staff is friendly and helpful. It was close to a homeless shelter and walking around at night didn't feel safe
Our driver, Modesto, was AMAZING! Actually all of the staff was very welcoming and awesome :)
My room was clean everyday
The location and proximity to MDAnderson Cancer Hospital was ok, less than 15 minutes to drive there. The decor, though older, was nice too. There was a full size gingerbread house in the lobby, all edible, which we thought was really cool too. Reading online that this hotel had a remodel in 2011, I wasn't expecting it to be perfect and pristine, but it was even less than I expected. The carpets coming off the elevator to our floor were stained and looked dirty. Entering the room, everything looked ok, but there was a definite smell to the room. Not overpowering, but not good either. Kind of musty/humid/moldy smelling. The tv was on a dresser not facing the bed, or any of the chairs in the room, so I'm not sure how one is supposed to view it. We were there for one night before our appointment at the MDAnderson Cancer Center, and though we will be making many trips there over the next few years, I'm not sure we will stay at this hotel again. For the price ($156 after taxes), I was expecting better.
Gorgeous inside and out. Staff was professional and courteous . Hilton Americas is the best of the best. Short stay.
LOcalização e conforto Como atrasei para fazer o Check in a funcionária do hotel reclamou e disse q minha reserva estava cancelada e q ue precisava fazer outra, ou seja uma diaria q não usei foi cobrada e há pouca informação no site sobre horarios de check in.
Samar < 3 Deixando Samar: (
Excelente serviço na recepção e restaurante (simpático, prestável e eficiente) e quartos muito confortáveis.
Casal gritando e berrando às 3 da manhã continuamente por 2 horas.
Sem muitas taxas extras, não vale a pena a estadia. O preço não valia o serviço e as acomodações.
Camas confortáveis. Facilidade no check-in. É preciso pagar pelo estacionamento devido à localização.
privacidade pessoal do check-in estava sempre muito atarefado, o que torna as informações e atendimento sempre demorados.
O hotel podia reformar os quartos.
Elevadores foram extremamente lento. Apenas 2 em funcionamento no horário de pico. Cheiro de produtos de limpeza desagradável.
A localização é boa, muito conveniente. O cobertor não é suave em todos os
I would've liked for there to be a spa.
The Regency lived up to its reputation. I was impressed by the friendly, helpful and informed staff. The beds were very comfortable. WiFi is free in the social areas, guest of the hotel have to pay for WiFi in the guest rooms.
Great location! Clean! Excellent service and food! Mattress not the most comfortable
Very friendly staff Not enough cabs
Fernando is the man he very helpful as well as lido The bums, walkout side and always asking for money
There was plenty of room in the suite. It was just a little dark in the hallways. I like a little cherrier look.
I loved the area and the view that I received. Staff was great! I did not like the fact I had to pay for parking. I feel that should be included with the visit.
price and location
Good location next to the Galleria Mall. Enjoyed the Sheraton Club. Beds were pretty comfortable Bathroom could use updating, it was probably clean but had moldy caulking
Very clean, quiet rooms.
Good location, comfortable suite
Bar Food and cookies! Poor Lighting in rooms
Service was great. Made us feel like valued customers. Special shout out to Rex, the concierge. Food in bar was also very good Everything was great
location is close to shopping area nothing
Very accommodating staff. Convenient location to shopping restaurants. Rooms clean and spacious.
Room was nice, valet parking, guest services was awesome - very helpful. Free internet in lobby was conveniently accessed! Price of breakfast at Restaurant was a little high.
Spacious rooms. Suite was nice.
Excellent service standards
The staff was fantastic and they all seemed like they enjoyed working there. First class the whole way!
Excellent bed & shower. What else do you need...? A/C in the bed room is a little bit noisy. I had to shut it off.
The pleasantness of the staff No informal cafe. Some across the street, but not in the hotel. Hotel restaurant excellent but expensive and only other choice was on the roof at the pool.
I liked that the staff seemed to really care each and I every time I had a need, even for my puppy ! Thanks for a great stay.
Roooms not as new as would be expected. TV was not modern and had problems with it. Valet parking was extremely expensive for parking my vehicle around the corner where I can see it when I exit the hotel
Location is great, facility is average!! Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!
Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.
The staff was really helpful and informative about places to go eat and hang out. and with directions. Balcony was very small, and expected more for my money.
Sem geladeira no quarto
Banheiro muito pequeno, tamanho do quarto fairn satisfazer globalmente e confortável.
Perto do Edifício Federal. Os quartos não eram bons. As camas eram horríveis. Possivelmente a pior cama de hotel em que eu já dormi. Barulhento, o que mantinha as crianças já que elas tem sono leve. O hotel em cheirava a velho e os quartos também. Tinha mofo dentro da banheira/chuveiro. Deixamos o hotel logo que pudemos. A equipe era fantástica. Os funcionários do hotel fizeram um ótimo trabalho.
O atendimento da recepção. Não havia frigobar no quarto.
Great location, very clean, all the staff is willing to help, they make themselves available and at the same time are invisible, you feel like this is your home with a staff. Elevators to too small; however not a deal breaker.
The price was great for a Friday night Our room was on the highway side which didn't subside all night.
Very clean. Could not get toothpaste sent to room after housekeeping had left and needed to go down to front reception. Person at the desk that hour was not customer oriented.
The cleaning staff was very nice I liked everything
Brkst good. No channel guide on tvs, or instructions
Close to where we needed to be. Ckean Traffic noise ALL NIGHT LONG. Air conditioning constantly on- off - on -off. Just noisy.
Love the hotel. Staffs are great and very friendly. The hotel location is prefect and easy to get to. Not to impress with the breakfast buffet. The buffet make the hotel look cheap. Being it is a Crowne Plaza , the buffet make it feel like a Quality Inn breakfast experience. I was expecting a nice setup with omelet and bacon, fresh fruit etc.. The service was not good either,. Servers did not refill coffee or come by to check on you or even pick up dirty plates . I had to get my own coffee refill . Then one of the server call last call on the breakfast buffet. Last call??? Never seen that one before when someone called last call on a buffet with the restaurant full of guest. .....Over all, the hotel is very nice and the staffs are friendly. I would still stay there but won't do the buffet.
I drove for four straight hours from San Antonio to Houston and when I got there my reser
Rooms needed to be updated. Door handles broken etc.
Reasonable Price; clean, friendly staff, excellent services
Nice size of the room! Very friendly service!!
not a thing it was terrible! They gave me a bad room in front over freeway to get even for getting discount rate, noise all night long, two nights they had 50-100 dump trucks and other semis right outside my window. They showed up starting about 10:30 pm and went till about 1-2 am Tuesday night and Monday night. They also have very bright lights out side each bedroom which comes through old work blinds. So noise and light make for poor night sleep. They don't clean rooms till late after noon I don't think I should have to pay they put me (the only person I saw on the 7 th floor 100 yards from one of the main freeways going into Houston trucks and cars and workers all night long. In mornings on ramp is right out side window so people gunning motors to access the freeway. And there were empty rooms in other spots people were getting I think going through you, getting a lower rate they punished me by putting me there. Pool was full of slim. I have pictures and video of trucks waking me up in middle of night and they didn't care! I SHOULDN'T HAVE TO PAY and they could have cared less! Would never stay there again big front to poor rooms TV channels were all bad unless you paid for some thing! No sleep for two days!