A localização é boa, muito conveniente. O cobertor não é suave em todos os
privacidade pessoal do check-in estava sempre muito atarefado, o que torna as informações e atendimento sempre demorados.
Elevadores foram extremamente lento. Apenas 2 em funcionamento no horário de pico. Cheiro de produtos de limpeza desagradável.
O hotel podia reformar os quartos.
Decent price. Good clean room. Noise from the highway kept me up. $18 for self-parking seems steep for Houston. Dining options at the hotel were mediocre.
Wifi is an extra cost
Staff were not always helpful. Shower was broken
It was close to downtown and other places we needed to go to. Clean hotel. Gave us clean towels on the second day. Quiet. No free breakfast and parking was $18 a night. No free wifi! Wifi was $13 a night.
Convenient location. Friendly staff Had some unclean smells about the place
the location of hotel is good. looks clean from outside. May be good staff..didn't interact much. ample parking available. the carpet was all wet near the AC and window area. we couldn't look out of the window and can't go near it because of all wet ness. bad smell in the room because of water getting soaked in the carpet. even after changing room the other one had same smell. elevator wasn't working. had to carry all our stuff plus kid in carseat through stairs. bathroom door was jammed. had to pull and push it very hard bathtub is too slippery.
The staff at the front desk was very friendly, professional and courteous. The hotel location was perfect for us, close to Downtown, Galleria and Rice Village. The bed in Room 220 was old. The mattress was uneven, and it made sounds when you sat down. The carpet smelled musty.
Very friendly staff. Room was modern and clean. Would definitely stay there again!
The room and hotel facilities were as expected: clean and comfortable. The STAFF was amazing: attentive, helpful, and just outright friendly! I'm sold - I will definitely stay here again.
Equipe Preço - ter que pagar para estacionar - banheiro velho e desgastado - café-da-manhã por US$ 14!!!!!!!
Localizacao e preco
A boa localizaçao, meia distancia entre down town e area de shopping
Frente lobby equipe foram educada e atenciosa e profissional. O pessoal de serviço recebidos os hóspedes e prontamente forneceu indicações. Desejo o café da manhã era incluído, mas gostava de estadia em geral.
good hotel claun not cost match not far from galarua 2mints by car
Fire alarm went off from 1:30 to 2:44 in the morning, no one from Candlewood informed guests of what was going on, was it safe to return to rooms. Room wasn't clean when I went in and was informed it would not be serviced until after I left. Staff was clearly there for a paycheck only.
The staff was friendly, the location convenient for our needs. The rooms were clean and comfortable. The rooms were a bit small and had an awkward recliner that was in the way.
Reserved two deluxe rooms, but they onyl had one available. Management was not very on top of having rooms ready for the night and this was at 4:00 pm. Also, Candlewood has these energy saving cooling units, which don't immediately turn on or off when you adjust them. Plus they have motiont sensors, so if you are not in the room they turn off. That in itself was annoying enough for me not to want to stay there again.
Facilities are ancient, haven't been updated in at least 20 years. Carpet, flooring, furnishings are all aged and show it. Bathtub is yellowed from age, and the floor is also coming up at the edges. The back side of the hotel looks like a divey cheap truckstop motel.
Great location, close to almost everything. The staff were pleasant and competent. The room was clean and quiet -- although the A/C sometimes made a strange harmonic sound that was disturbing. Things started off with me getting a smoking room, they said there were no more non-smoking rooms available (even though that's what I reserved. The property is getting pretty long in the tooth and looks rather run down.
Location was great, rooms were big and clean. The hotel lobby and hallways are really outdated and need to be updated. Oddly enough when you get into the rooms they are pleasant and clean. The continental breakfast was just ok, but better than nothing,
visible security in parking lot at night, friendliness at check in and check out, the hotel is on the interstate, but if your air conditioner fan is on, you don't hear the freeway noise tv only had 24 channels and half of them were sports and news channels. bathtub very small. towels very scratchy. hardware in kitchen and bathroom (faucets and handles) were loose. seemed outdated. i think it's maybe priced $20 too high per night.
Great staff. Very friendly. Convenient location. The room was large and very clean.
I travel frequently and have been utilizing the services at Extended Stay! Houston Galleria was quiet, clean, comfortable and affordable. This stay was one of the best out of all my stays! I will choose them again and again! ~Merritte
It was an OK hotel