Hotéis em Southeast Houston, Houston

O funcionário muito agradável Cheiro muito ruim

Requisitei o serviço de shuttle gratuito do hotel por email e não fui atendida ao ser chegar no aeroporto.

overpriced breakfast

Quiet No places to eat in the vicinity if you were without a vehicle.

The warmers for the breakfast items did not work properly so food was barely warm. I reserved a room with double beds through your agency when I arrived I was placed into a room with King bed & fold out sofa - the attendant told me there was nothing she could do to help me. The sleeping accomodations did not work out for us.

That I didn't get robbed for everything I own just the money wasted on a nasty room! Advertising was wrong, it said breakfast but nothing provided! No heat so they gave me an extra nasty blanket. 1st room had person in it and I thought I might get shot. Called to complain and customer service rep said they would refund 20% within 10 min. Called an hour later and it still didn't post and ended up taking a week to get $10 that I don't know if I ever even got! I should get a full refund and next room free because this was horrible!!!!

There was obvious drug/ prostitution going on at this location. Trash that had been collected was just sitting in garbage bags @9 pm on the grounds. Rooms were dirty. me and my friend felt very unsafe. This is not a place for families. Only if you are desperate and not afraid of getting mugged or robbed should you stay here. Don't believe the good reviews. The front desk clerk did not greet me. I greeted her.

We did a late check in and forgot to call - the front desk hopped up as soon as we rang the doorbell. JUST changed ownership. Long hair all over the floors and the water never flushed clean - came up brown.

Old furniture. Weird people loitering, smoking smell in s non smoking ro

This hotel was a dump. I wouldn't send my worst enemy there. It's right next to an "adult only" retailer and some of those employees frequent the hotel's customers. There was mold in the bathroom, dirty sheets, no deadbolt, no fire alarm, no handles on the cabinets, cigarette burns everywhere and even a hole punched in the wall. I will give credit to the guy working the desk. He tried his hardest to accommodate and even noted he was a friend just helping out and didn't work there. He didn't know how to do breakfast so we didn't get that even though we paid a little extra for it.

Description of hotel says it is "close to airport" A traveler that has never been to houston will not know that there are 2 airports in houston. This hotel was an hour away from my airport... only booked hotel so my 8 yr old son could sleep in a bed for 4 hours during our overnight layover. I just went somewhere else instead (if we went there he would have only been in room for 2 hours). IF YOU ARE FLYING INTO IAH AIRPORT THIS HOTEL IS NOT NEAR THAT AIRPORT.

Limpo Falso anúncio que no que diz respeito às de transporte de e para o aeroporto. Muito descontente.

I got there the room was dirty and it had bed bugs and when I called the office all she said was there is nothing I can do about it.

Well there were bugs on the bathroom as well as mold.