Holiday Inn Houston-Hobby Airport

overpriced breakfast

My room was small in the corner smell was not nice.

My room was nice and clean, the bed was comfortable, and the pillows were good. The restaurant was closed for 'remodeling,' they have had rolls. The bar was only open from 5:00 pm to 10:00 pm, same issues. The front desk people were not overly friendly, but OK I guess. I am sure they were getting complaints. Denny's was a mile away.

Not much of anything. I enjoyed it being so close to airport. We watched planes land and take off. The security guard that patrols the property was nice and friendly. There wasn't much that I did like about it. Whoever gives the star ratings needs to thoroughly rethink this place as 3 star. I would rate it as a 1 star.

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Close to the airport and very fast to drop a rental car and get to an early morning flight. Close to the airport and pretty noisy during flight times.

water did not get hot had to take a cold shower, and when it did it attempt to get hot it was boiling hot water. A/C didn't get cool. No sir in the hallways or elevator either

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Room is clean. Shuttle is on time. Front desk is rude.

location plumbing problems. 1st room: the hot water did not work, changed rooms. 2nd room: the tub drain did not work, took multiple attempts before they got it to work. 2 todays to fix it. restroom are very tiny/small

Staff was friendly, breakfast in restaurant was better than average. Bed was comfortable. Bathroom was too small. Tub/shower control was outdated and more complicated than necessary. Water temperature fluctuated during shower from hot to tepid. Bathroom was 1* or worse! Poor traffic controls on property. Lots of airport noise as expected.

Staff was great and very helpful. My room was ok. Faucet in tub and shower head were loose and would vibrate throughout the night disrupting my sleep. Water was either too hot or too cold and couldn't get it right after 1/2 hour trying to. DND on door and maintenance still went in.

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The location. No fridge, no microwave, no complimentary breakfast.

It was musty smelling, like you were covering up an old smoke smell, and the air conditioner did not work correctly. It was hot in my room all night, and the planes flying overhead was very loud. This hotel was def. old.

Nothing This is the worst Holiday Inn I have ever stayed in. Rooms & hotel are old, dirty. The carpet in my room was detached from the wall. The room was smelly. Staff was rude, didn't bother to check if I can get an early check in.

felt old and tired and certainly not like a 3 star hotel

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Nothing. Hopeless bastards. Had to wait in lobby for 5 hours due to power outage. No genearator. Manger was hopeless.

The hotel was close to where i needed to be for a conference I arrived late in the night extremely tired from a 9hr drive and waiting in the lobby for someone at the desk until i raises my voice 'hello' she came out like i was a bother. She didnt know where the room was maybe she was new.

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I liked that parking was easy. I didn't like the staff.

Was no where near a 3 star hotel......even going to call Holiday Inn to report....wish I would have taken photos to pass on..... Dirty.....not maintained at all......felt like I was in a run down 1 star motel

Check in room was dirty, they provide us with an out of service room since they were no more available. Representative never apologized. Smell of the room was so gross never again will stay in this Hotel..

I was charge 25 dollars for incidentals which I paid in cash Don't ever due this they told me as I check out I did not give them any cash for incidentals. I will never use Holiday Inn again!!!!!!!!!! Nothing

The room was clean. No refrigerator in room. Asked front desk to change rooms & I'd pay for the upgrade (had food and drink to keep cold). Instead they told me to fill my sink with ice to keep my items cold and was given a free breakfast voucher to compensate.

Location Poor customer services

Nothing to like here. Very noisy and outdated hotel. Room smelled bad. Noise all night long, no sleep at all. This is a two star hotel at best.

I chose the hotel because it was pet friendly, my dog was not allowed to stay at the hotel. They have a 10 pound weight limit he weighs 40. I lost out on the money and had to find another hotel it would be nice if that was listed on your web site.

Nothing really, the staff was friendly that's all. The location is horrible, there is very little parking so u have to park in there tiny parking garage. An if I have a truck it bearly fits. I have a dodge ram an had to get out to see if it would clear. An our fire alarm went off at 5am an scared us all.

My employer made reservations here for myself and several co-workers. Although the hotel was old, it appeared to have been recently renovated. That being said, the property is located in a high crime area. There were alot of suspicious-looking folks lingering in the parking lot throughout the day and night. There are no safe places to eat anywhere near the hotel. We had to travel approximately 30 minutes to find a name-brand restaurant in a location that was safe enough to not worry about getting mugged, robbed, beaten, or otherwise jacked.

Okay hotel, TERRIBLE CUSTOMER SERVICE. If there is a problem with your reservation this location will take your money anyway. They will change your reservation, give you a confirmation number, and promise you a refund. You'll never see the refund. They will then refuse to return your phone calls and will not answer their mail. Holiday Inn may be a good company, but this location is NOT reputable.

The hotel is under renovation, so the rooms are OK. Internet access is supposed to be wireless, but it is spotty - I had to go to the lobby to use my computer.