Voos para Nevada

Prós: Uncomfortable seats

Contras: Nothing

Prós: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Contras: Honestly can’t think of anything!!

Prós: Crew brilliant but seat very tight

Contras: Boarding procedure slow and hectic

Prós: Crew was brilliant

Prós: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Contras: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Contras: I like everything about the flight

Contras: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Contras: No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience.

Contras: Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans.

Prós: On a quick 40 minute flight they still managed riu server coffee, water and snacks.

Prós: Good flight, got home early.

Prós: Crew was very nice, professional.

Prós: Nothing

Contras: Staff with bad attitude and willingness to help...

Contras: My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England.

Prós: Great selection

Contras: Bathrooms are not enough

Prós: The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft.

Contras: I had no complaints - the flight was just what it should have been ie no issues

Prós: It was absolutely on time. Great!

Contras: The meal is always too spicy and for more south Asian style. I prefer more European meal.

Contras: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Prós: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Contras: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Prós: Promptness in service!

Contras: Food

Contras: 4 hs delay

Prós: Amazing crew

Prós: The flight was pleasant and we landed early.

Contras: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Contras: Better seats.

Prós: The seats could have been a bit roomier.

Contras: Boarding

Contras: Provide power outlets at seats.

Prós: Clean aircraft.

Contras: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Prós: Nothing

Contras: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Prós: Young crew, with positive attitude and very kind and helpful.

Prós: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Contras: Honestly can’t think of anything!!

Prós: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Contras: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Contras: Unexpected $100 baggage fee for second checked baggage