Pesquisa voos baratos para Phoenix

Prós: "It was a safe journey good rest and a very smooth operation"
Contras: "More vegan options"

Prós: "Crew was great!!"
Contras: "Boarding of plane. Should be from Back to front."

Prós: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Contras: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Contras: "Was not offered a drink in first class prior to take off."

Prós: "Flight crew was ok and boarding was really quick"
Contras: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Prós: "Crew, chairs, entertainment"
Contras: "Communication"

Prós: "Crew was good. Food was good."
Contras: "Plane was delayed for an hour. Legroom in economy was tight."

Prós: "All was good"
Contras: "All was good"

Contras: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Prós: "Awesome prompt and courteous service."
Contras: "Nothing"

Prós: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Contras: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Contras: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Prós: "Great"
Contras: "Great"

Prós: "The plane left on time and arrived on time."
Contras: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."

Prós: "Boarding was on time and the process was efficient."
Contras: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Prós: "I used up my battery thinking it’d be ok since most planes have charging areas...to my surprise, none at all was available"
Contras: "No tv screens in each seat..."

Prós: "Everything"

Prós: "Great service by crew!"
Contras: "Took too long to get on board."

Prós: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Contras: "."

Prós: "Got an upgrade to econ comfort"
Contras: "WIFI wasn’t working. USB charging port wasn’t working either"

Prós: "Not much to like"
Contras: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Contras: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Contras: "My flight got delayed for twelve hours with no compensation for a hotel."

Prós: "customer siervice was great and welcoming was awesome"

Prós: "Excellent Detroit crew"

Prós: "On time departure; good updates by flight deck; luggage arrived unscathed."
Contras: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Prós: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Contras: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Contras: "The crew could have been more friendly"

Contras: "Got stuck for two hours sitting in the plane because the computer systems went down."

Prós: "Clean & modern aircraft Comfortable seat Proactive customer service"
Contras: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Prós: "Tv on flight"
Contras: "Flight attendant skipped me for drinks"

Prós: "Got a window seat, my luggage arrived with me"
Contras: "Late"

Prós: "Fast boarding, everyone nice."
Contras: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Prós: "we got on another air conditioned plane"
Contras: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Prós: "The flight attendants were very friendly"

Prós: "Crew was fantastic! Everything was satifactory and as expected."
Contras: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Prós: "EZ play newer plane nice staff"
Contras: "Power plugs did not work in seating row and air vents did not work"

Prós: "Great staff, quick service."

Prós: "Perfect"

Prós: "I got home."
Contras: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Prós: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Contras: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Prós: "Efficient, comfortable, on time"

Prós: "Service."
Contras: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Prós: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Contras: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

Prós: "Row to myself"

Prós: "great"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Boarding was efficient and the crew were nice."
Contras: "the seating is horrible. it was the tightest seating I've ever experienced."

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Prós: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contras: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Contras: "Time"

Prós: "Flight and the crew!"
Contras: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Prós: "Great airline"

Contras: "Don’t be late"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"

Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Prós: "The crew was amazing and the food was great."
Contras: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Prós: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Prós: "The crew!!"

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Prós: "Flight duration"
Contras: "Very stingy with the drinks Cramped seats"

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Contras: "old screens and entertainment system leg room to small"

Prós: "Flying with KLM is a pleasure"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Crew was great, very nice"
Contras: "Not enough legroom"

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Short flight with good communication."
Contras: "Nil to complain."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Contras: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Contras: "Amesterdam airport employee was really rude"

Prós: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Contras: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Prós: "on time, and with snow"

Prós: "Excellent experience with the cabin crew."
Contras: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Prós: "Cabin Crew was awesome."
Contras: "Entertainment System was not working and no Non-veg food option in flight."

Contras: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Prós: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Prós: "Everything. Staff incredible."

Contras: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Prós: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Contras: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Contras: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Prós: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Contras: "Nothing. This is filler text to meet the min. characters."

Prós: "Wide selection of entertainment, food was good."
Contras: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Prós: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Prós: "Service was good"
Contras: "Delay"

Contras: "It was late"

Prós: "The crew were professional and courteous"
Contras: "Nothing, as it’s a short flight!"

Prós: "Flight as such was good and smooth"
Contras: "Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price"

Prós: "Crew was pleasant."
Contras: "Very old plane with seatback screens or USB ports for charging."

Contras: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Prós: "Overall pretty good. Newer plane, business class is well configured."
Contras: "Food was good, not great. Seats when flat are quite hard."

Prós: "reasonable leg room comfortable seat"
Contras: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Prós: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Contras: "Missing luggage. WiFi spotty."

Prós: "Seat, new plane, service"
Contras: "Amenity Kit could be improved, food was very good but could add more appetizer choices."

Contras: "Same as above. Seats very narrow. But enough leg room"

Prós: "Customer service and efficiency"
Contras: "The delay because of a software glitch"

Contras: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."

Prós: "Good smooth flight, on time. No complaints"

Prós: "UNCOMFORTABLE BED AND SERVICE"
Contras: "BED, DRINKS"

Prós: "The service, the comfort of the plane. Great communication about turbulence."

Prós: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Contras: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Prós: "Actually had an empty seat next to me on the flight... That never happens anymore..."
Contras: "Nothing it was an enjoyable flight all the way around..."

Contras: "Security service in Helsinki is quite unprofessional. It does not understand EU Security Rules for liquids at airports. Where do they find such guys?"

Prós: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Prós: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Contras: "Amenity kit was a little basic."

Contras: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"

Prós: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Contras: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."

Prós: "Professional staff. Easy boarding."
Contras: "entertainment seemed more oriented towards Asian passengers"

Prós: "Nothing"
Contras: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"

Prós: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."

Prós: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Contras: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"

Prós: "Everything went smoothly"

Prós: "direct flight from Helsinki to Miami was good"
Contras: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

Contras: "They left my baggage behind!!"

Prós: "Crew was fine"
Contras: "Seats are uncomfortable. They lean too far back too so that if the person in front of you is reclined all the way, you're quite uncomfortable. I was able to view the TV screen in front of me better than my own because the person in front of me was completely reclined."

Contras: "My knees dug into the seat in front of me. No hand cleaner provided with food."

Prós: "Blueberry juice. Ok flight."
Contras: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."

Prós: "Flying out of Chicago we had a 3 hour delay. Caused me to miss my connection. The cause was "plane availability". What? It wasn't weather related in the least. Once the flight left the ground, the trip was very pleasant. But, Finnair should have made some sort of compensation to the passengers. They did not."
Contras: "See above"

Prós: "It is misleading to review this as finnair flight. Not relevant"

Prós: "Spacious, on time and smooth"
Contras: "There were no vegetarian options and I was unsure where to select a meal preference. This means that I did not eat anything for the duration of the flight....."

Contras: "food was about the worst I have seen (with special mention to the coffee served as it was def the worst even for airplanes standards) could not check in online ( web would not allow me)"

Prós: "Felt captain on the original flight did everything he could"
Contras: "Boarded late, taxi' around for 3 and a half hours, deplaned as flight was canceled, waited 3 hours for next flight which was then cancelled. All understandable until the announced that the flight was reinstated only to be followed by an hour of the clerks unable to put people back on the flight which caused it to be cancelled. Sent to another airport except the free shuttle wasn't running, 50 dollar taxi ride later I got to sleep on the floor until the gates finally opened 5 hours later"

Prós: "The fact the plane didn't crash"
Contras: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"

Prós: "The new 777 airplanes were exceptional as well as the splendid airline crew!"

Contras: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Prós: "Service was great"

Prós: "The pilot was briefing us about everything There werent much passengers so we were seated in a way where we had space. Great entertainment choices Great food"
Contras: "Notting i can think of"

Contras: "Long wait after boarding waiting for bus. Bus out to plane. After boarding, horrible stench of fuel fumes inside plane. Probably very unhealthy and carcinogenic."

Prós: "I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!"

Prós: "I have a BA - Gold card- BA lounge was good."
Contras: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Contras: "This is 2016 and to have planes that don't have in seat screens for entertainment is ridiculous. This was over a 9 hour flight. Won't choose your airline again because of this."

Prós: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Contras: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"

Prós: "I was feeling very comfortable, the hospitality was excellent, the flight was great Thanks very much on everyone"

Prós: "on time, rather efficient process, cabin crew"
Contras: "not much room in economy, ipads are not ideal"

Prós: "Entertainment system was awesome and worked very well. Crew was very nice."
Contras: "Bathrooms were very dirty. But I didn't visit them til near the end of the 10 hour flight. That would be why. Our flight took off 1.5hrs late due to plane air conditioning problems."

Contras: "If it wasn’t 3 hours late."

Contras: "Seat was terrible. Too tight and next passengers body too close. Avoiding them made it uncomfortable."

Contras: "Seats were very tight compared to other airlines"

Prós: "The crew was pleasant and helpful"
Contras: "No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs"

Contras: "There was no inflight entertainment screen. Would have liked one on a 4-hour flight."

Prós: "The crew was friendly and tried to provide a good service."
Contras: "Wider seats and more leg room. The return trip from Ottawa to Vancouver was over $1200. I think that’s quite pricey given that any food or alcoholic beverage had to be purchased at an extra cost."

Prós: "Not a thing"
Contras: "The fact I didn't even make it to my destination. Not one person working for Air Canada gave me the impression they knew what was going on. They certainly didn't apologize for ruining my vacation and they did not try to do a single thing to help us make our flight or make the disappointment of missing it any better."

Prós: "The stewardess was top-notch, professional and friendly"

Prós: "Meal vouchers, free hotel stay"
Contras: "Flight delayed - missed connection. Had to spend a night in Canada - it cut my vacation short in Paris by one day and had to re-organize my plans. Never again Air Canad - spoke with some apathetic ticker agents - did not care to listen. No options provided to us, Air canada made up their mind hours before we landed. Missed the connection flight by less than 30mins because of Air Canada shenanigans."

Prós: "Exceptional & friendly service."
Contras: "For a 4+ hour flight they may consider offering some free snack & drink."

Contras: "Late departure- even with snow issues have not had similar problems with WestJet"

Prós: "Where do i start? It’s a short flight to be sure but air canada planes never feel like many Other airlines’ mini planes or puddle jumpers. they seem new, spacious, seat back Entertainemnt, just great. Also, there is no scrimping on Service. How many Delta or united or American flights have i taken on this route only to be told “coffee or water” and sometimes no coffee “the flight is too short”. Nonsense! Granted I was in business, but I had a full hot breakfast served and a full array of beverages offered. It AC can do it, everyone can. The flight attendant was lovely."
Contras: "The flight was too short :)"

Prós: "Crew was friendly and helpful. Very efficient with check in process. This leg of flight was operated by TAP."
Contras: "No online check in. Long line to check in. Plane was 30 mins. Late leaving and then had to wait ten minutes to offload. This made us very late for connecting flight which We just made as they closed the door behind us. People that were slower getting through customs did not make the connection."

Prós: "Direct flight - on time departure , arrived early"
Contras: "Grumpy crew, uncomfortable seating - tight & seating comfort poor, attendants came around once for drink & food - didn't return until end of flight"

Prós: "Staff all friendly and helpful, both at desk and in plane. Seats were pretty comfortable with sufficient leg room (I am tall), but if you are a wide person (or next to one) it would have been pretty cramped. Neither of my flights (to Newfoundland) were full so we all had a bit of extra space. Food was adequate but could be improved with fruit instead of dessert."

Prós: "nothing was impressing about Air Canada"
Contras: "Seats was not comfortable."

Prós: "The flight was good, on time, and comfortable. Crew was polite and informative."
Contras: "The sound did not work on my screen, even after trying 3 different sets of headphones."

Prós: "Our flight was delayed an hour and a half about 18 hours before takeoff which was communicated to us before we got to the airport, so we got to sleep in later. We were unable to make our connecting flight because of the delay, but when we arrived in Toronto I had an email waiting to tell me that they had put us on another flight, which was direct, that would get us home at the same time we had been originally scheduled. The agent that we talked to once we got to Toronto also tried to get us on standby to another flight that would have gotten us home two hours earlier! Also, our bags made it home too after all of the changing! Great service, nice to have a charging station on board and the food was edible."
Contras: "That there were a lot of delays, but I'm sure that was beyond Air Canada's control as Toronto airport workers were on strike."

Contras: "Longest check-in line I've ever waited in. Pure chaos and lack of organization. Plane boarded from both sides, creating boarding chaos. Unexplained hour delay on the runway."

Prós: "Can't keep to their schedule. I was supposed to arrive home at 15:50 pm. Try 1 am. Every time our plane came in they sent it to another city or switched our gate. All if their flights were delayed. Customer service was non existent. We were treated worse than animals."

Contras: "See above. I didn't fly as I had scheduled."

Prós: "On time. Comfortable."
Contras: "Entertainment system had ads. Too many."

Prós: "Nothing because ..."
Contras: "It didn't happen. I booked myself on Delta for an am flight at my own expense. I will not fly air Canada again. This was the worst customer service experience I've had in 35 years of flying. I'm a multi millions mile flyer and will fly to Calgary a lot going forward, but not AC"

Prós: "seats felt like they were bare to the metal"
Contras: "Pleasant a/c employees"

Contras: "My husband and I were placed in separate middle seats with no options to change. Since I am several months pregnant, this made for an uncomfortable flight."

Prós: "Crew"
Contras: "Seat pitch is non existent, so are free food or drink options. Very uncomfortable seats, glad my flight was only 2.5 hours. Avoid this airline...go Westjet instead."

Prós: "Only 30 minutes late, nice landing."
Contras: "Pitch between seats, filth all over seat back and tray table, mass rush to board when zone three is called, no free snacks, limited drink choices, etc."

Prós: "The service was fantastic flying over night is never fun but the staff made the plane very comfortable"
Contras: "The plane was very cold"

Contras: "I usually drink 2 or 3 beers on a flight like this. I bought a beer for myself and girlfriend. Beer hot and was told they had no way to keep cold. That's how it comes. 13.50 wasted. Sat there for 3 1/2 hours with nothing to drink. Had nothing on way back. Kind of ruined my flying experience. Have to think about flying air Canada again."

Prós: "The flight attendants were GREAT. The seats are crammed so close together that I had trouble getting my under the seat suitcase wedged in. On other airlines, the suitcase fits very nicely underneath the seat, allowing me to rest my feet on the suitcase. I am on the short side, so having the suitcase to rest my feet really helps. On the flight to Toronto, my daughter had to do it for me. On the return flight, the sweet flight attendant put the bag in and took it out for me. I really appreciated that"
Contras: "I know that all airlines have reduced the seat size and spacing. But it seems like Air Canada is worse than most."

Prós: "The food was pretty good."
Contras: "Outdated plane with no built in entertainment for an 8 hour flight, and then they still charged $10 to rent a screen. Bathrooms were gross and there were tissues instead of paper towels. Overall very disappointing and uncomfortable flight."

Prós: "Great! The passport check in Lisbon was backed-up, but Air Canada held the plane for many passengers. It was a great flight! Highly recommend!"

Contras: "Lavatories didn't flash properly. No tap water"

Prós: "They took off and landed on time"

Prós: "Seats were okay, crew was friendly."
Contras: "They served us one of the least appealing snacks I have ever received on an airplane 9which is obviously saying a lot)-it was some gooey hot pocket chicken creation. No provided entertainment (you can use your own or rent ipads)."

Prós: "It got me home"
Contras: "Long day of travel"

Prós: "Boarding was quick and easy. I pretty much slept the whole way, so I can't tell you much about the crew or anything else."
Contras: "The movies and shows were great, but the machine was super slow. I also had to hold my headphones only halfway into the jack or else it would not work properly. It also was surprising to hear that headphones and blankets were extra. The plane was pretty cold, and paying for these extra fees for a family of 3 (or more for others) really adds up! Our family had two check-in bags, and rather than being charged $25 each, we were charged $25+$35 even though the bags were in two different family member names."

Contras: "They try to board by groups but unfortunately they get the entire plane trying to stand in there group lines and don't load anyone for 15 to 20 mins. It congested all the walkways and people just change to the shortest line"

Contras: "Mine and my wife's legs did not fit. The seats were spaced much closer together than is standard, and this made the flight unbearable. I stood in the isle for most of the flight. To make things worse on this 5 hour flight, there was no video available to distract me."

Prós: "Wonderful service while on board"
Contras: "Very little space to move for such a long flight."

Prós: "Punctuality. Take off and landing was to schedule, and the return flight was actually 20+ minutes early landing"
Contras: "Extra charges for baggage; no food whatsoever unless you bought it; staged boarding meant that when we finally were allowed on board other passengers had pinched our overhead cabin space, NOT IMPRESSED; no in flight entertainment unless you had downloaded the AC Rouge player in advance; no recharging socket for tablet devices - so you might just see half a movie anyway. If I pay a lot of money for a ticket, even if it's a budget airline, I expect more."

Prós: "Not much to like"
Contras: "Old loud plane. Uncomfortable seats Staff was barely polite."

Prós: "I like that personel was nice on the way back from europe."
Contras: "On the way to Europe i find out that i was supposed to download the app in order to watch movies on the plane, apparently i was supposed to get an email from Air Canada however there was NOT A SINGE EMAIL from Air canada. On breakfast they offer me banana bread. ARE YOU REALLY serious???? no eggs or sausage or something. Disgusting!!!! Had to beg flight attendant to give me piece of old bread. Very disgusting air lines!!!!!!"

Prós: "Staff was friendly and accomodating"
Contras: "Return flight was delayed a couple hours, customs was "full" at Pearson causing more delays"

Prós: "flight was mostly empty so I can go sit somewhere else"
Contras: "I am only 6 feet tall, and my legs do not fit in those seats there is not physically enough room between the back of the seat and the back of the next seat for my legs to fit there"

Prós: "Extra leg room but paid for it."
Contras: "Very turbulent. Entertainment system was okay on iPad but selections were poor, lots of old stuff. Really dislike Rouge."

Contras: "Was upgraded, so higher level of satisfaction"

Contras: "Could not book on line and had to sit 20 rows from my wife. When you book 2 persons 1 month in advance then I would expect that we would at least be seated together. Plane was full but A/C made no effort whatsoever to seat us together. With so many choices out there to fly with they ( Air Canada ) should try to put in a little more effort"

Prós: "Asian flavored snack mix was way better than stale peanuts. Check in, gate, and attendant staff were A+."

Contras: "do not like the idea of having to pay extra for a seat other than a middle seat even though I booked and you had my money long before the flight happened"

Contras: "O avião tem bancos demasiado estreitos. Um corredor único também excessivamente estreito. Apenas 2 WC para a economia - a confusão é grande, há dificuldade em ir ao WC e de circular minimamente. Não acho o avião adequado para a extensão da viagem."

Contras: "Não efetuei o voo por causa de um atraso no voo anterior que fez com que perdesse a minha conexão. Senti que a swiss nao se esforçou em ajudar os passageiros da melhor forma possível"

Prós: "Embarque com crianças Entrerenimento"

Contras: "Entretenimento de vídeo avariado"

Prós: "...."
Contras: "Cheiro a jet fuel dentro do avião, barulho despropositado feito pelo pessoal de bordo aquando no tempo de descanso."

Prós: "Good entertainment and nice seats."
Contras: "I don't understand how you pay $500 for a six hour flight and a meal is not included."

Prós: "Quiet flight and very efficient food and beverage service."

Prós: "No one was sitting next to me. Fast flight ahead of schedule."
Contras: "No food. Had the back row so I couldn't recline."

Prós: "That it only took 4 hours to get home for Washington"
Contras: "Plane was horrible personal mediocre."

Prós: "The food choices were good and the service was excellent, Always kind and responsive to my needs and attentive."
Contras: "Boarding could be done by letting people with window seats being seated first, then the middle seats next and finally aisle seats last! That way people would not have to get up from their seats after they have been sitting down to get back up to allow the people in the inner seat to get to their seats a pond boarding the plane after the people in the aisle seat are already sitting!"

Contras: "Reduced leg room because of seat construction"

Contras: "The flight was not comfortable at all"

Contras: "Delayed flight bc of booking. Had to recount roster then had us deplane to rescan tickets."

Prós: "Covert belt to load the bags were not working hence 3 Hours delay which messed up all my plans."
Contras: "My whole plan for the with family was Affected."

Prós: "Safe flight, arrived early"
Contras: "Flight attendant on my side was not friendly. Insisted the only thing left for a meal was curried chicken for my 4 yr old. It's an 8 hour flight- and she wouldn't even bring me an extra roll for him. His seat was paid for like everyone else's- you have a plane full of children - and you have nothing to offer but curried chicken? Bullshit."

Contras: "Gate agent not very helpful when my wife and I were assigned separate seats."

Prós: "An agent heard about our first flight and seated my wife and I together, in a row with extra leg room. And after weather delays the crew gave the entire flight free entertainment - it was great!!"
Contras: "The woman at check in demanded my wife check in her carry on bag, because she had a small pocket book and a plastic bag with 3 souvenir t-shirts. I told her we'd put the purse in the bag but for some reason she demanded we check in our carry on. And we saw two women right in front of us with "3" bags... That meant an additional 30 minutes at bag check while our ride circled the airport. The was the last of 4 flights, and it was the only time anyone made this an issue."

Prós: "Nothing"
Contras: "Purchased ticket and it was this thing called Basic Fare Ticket???? Which means No refund, No Cancellation or Rescheduled Flights! You cannot pick your seat and will not be able to purchase a better seat even if it says available. Paid way too much and had to stay longer for my father's heart attack and lost the ticket and had to but a 1 way ticket back home and had to purchase my seat on top of all this. Over $1600 paid and still wanted $80 for my seat of choice. How Greedy."

Prós: "The landing was great!"
Contras: "I paid for an upgrade on a seat and my passenger and I were told that we were entitled to free food and bottomless drinks with my payment, once on the plane I was told that payment was just for the seat. But she the attendant told me another passenger said the same thing. The only difference was the boarding agent told them 179.00 to change seats. She suggested I bring it up to United, which I will do."

Prós: "Flight was canceled, and the crew gave little information about next steps. When asked how to rebook, they said it would be emailed, except it never was."

Prós: "Same"
Contras: "Same"

Prós: "Quiet flight"

Prós: "Small plane. Smooth. Loved it"
Contras: "space tight"

Prós: "The staff was very nice."
Contras: "I purchased two tickets and we weren't given seats next to each other."

Prós: "On time"
Contras: "Boarding takes too long"

Prós: "Got me home."
Contras: "Everything, see prior comments on Des Moines to Denver flight."

Prós: "The flight left on time and arrived early"
Contras: "The leg room was small. I'm an average height and that's not enough space for long legs."

Contras: "Couldn't get the tv to turn off, was making me feel nauseous. Seats don't acutally lean back to a comfortable level."

Prós: "Loved the crew, very friendly and attentive."
Contras: "Terribly choppy ride, turbulence for 90% of the flight. Pilot didn't seem to do anything to correct. Weather it be gain altitude or decend... Glad I was in first class because economy didn't even get a meal or drink offered because of the terrible terbulence"

Prós: "Crew"
Contras: "Turbulence"

Prós: "Good crew, pleasant flight"
Contras: "Plane boarded front to back...never makes sense to me why they aren't boarded back to front. Seats could be more comfortable since they only recline a couple inches"

Contras: "I understand that many things in aviation are unpredictable, but the flight did arrive late and then once boarding was completed we then waited in the plane for an hour before takeoff as not everything was completed for the plane to be able to leave."

Prós: "Crew, smooth flight"
Contras: "No entertainment -not even TV- unless you pay."

Prós: "Everything was pleasant."

Contras: "Waiting in Newark airport for passport, custom and security check too long, almost missed next flight. After boarded waited almost 1 hour in a plane to take off."

Prós: "I'm very happy with the flight."

Prós: "Everything two thumbs up for the flight, plenty of room"

Prós: "Good service good snacks."

Prós: "Nothing."
Contras: "Staff."

Prós: "smooth ride in the air"
Contras: "-arrived in Phoenix 2 hours late -plane sat on the runway for an hour and a half before taking off. -my small carry suitcase had to be checked -bags took 45 min once we got to Phoenix"

Prós: "The entertainment"
Contras: "The outlet for charging was unreliable"

Prós: "Staff on the plane were great, food was above average"
Contras: "This was switched to United, jammed in seats, poor boarding process, no place for small carryon ; on board entertainment system would stop or slow down."

Prós: "Seats were comfortable - a first for me! It was also helpful to get delay information by text, though it wasn't very accurate."
Contras: "Timing of delay changed and ended up being very optimistic - we were much later leaving than we were told and further delayed when approaching Phx airport. United was not responsible for that, but the further delay meant changes in plans."

Prós: "Nothing"
Contras: "Everything. United made no apologies."

Prós: "Good crew."
Contras: "No comfort. Should have picked my seat."

Prós: "It was ok."
Contras: "Small.plane, nasty sweet snack! Geez are peanuts that much more expensive!?"

Prós: "I love United. They're now my go to airline. I love the pet friendliness as well as every employee through United I met today from the bdl check in crew , to especially the flight crew on flight558 iAd to phx who I believe was from Houston and their Texas roots truly shined. Every crew member was Sooo attentive professional Cleanly pleasant and always smiling and happy to come around. Other crews could learn from this crew please take notice !!! I have never been so impressed (and I am a frequent flyer )"
Contras: "Flight tracker wouldn't work on screen or on phone disappointing"

Prós: "The flight was smooth and the crew was polite"
Contras: "I had a center seat. Person in the aisle a large male. I didn't like the boarding It didn't make sense"

Prós: "Staff excellent"
Contras: "Everything else, space restrictive"

Prós: "I liked the boarding process. The staff were nice people too."
Contras: "The plane made a horribly alarming screeching sound before takeoff. WiFi was out. The snacks tasted like stale trail mix from a Fresno gas station."