Avaliações de viajantes
Avaliação geral
8,0
Excelente
Baseado em 8 987 avaliações
Embarque
8,2
Comfort
7,8
Tripulação
8,6
Entretenimento
7,7
Comida
7,9
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Encontra voos baratos na SWISS
Ida e volta
Económica
Informações sobre SWISS
| Código IATA | LX |
|---|---|
| Rotas | 286 |
| Rota principal | Zurique to Berlim Brandenburg |
| Aeroportos em que opera | 116 |
| Aeroporto principal | Zurique |
Avaliações recentes
Classificação
1311
759
455
158
172
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8,0
Prós: The crew was super friendly and attentive. Best in flight service I have received in a long time.
Contras: The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack.
avaliação de
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10,0
Contras: Very well executed.
avaliação de
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2,0
Contras: Flight was completely full and certain passengers were belligerent about wearing face masks. The cabin crew did not enforce mask wearing, stating “we are not the police”
avaliação de
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2,0
Prós: Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline
avaliação de
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2,0
Prós: Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck
Contras: Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional
avaliação de
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8,4
Contras: Our stewardess was not the friendliest!
avaliação de
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10,0
Prós: Yes
Contras: 0
avaliação de
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6,5
Contras: There was no food ...
avaliação de
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6,0
Prós: it was ok.
Contras: Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late.
avaliação de
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2,0
Contras: Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic
avaliação de
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10,0
Prós: Everything was comfortable.
Contras: I can't think of anything.
avaliação de
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2,0
Prós: Not one thing about my experience.
Contras: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!
avaliação de
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10,0
Prós: N/A
avaliação de
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2,0
Contras: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.
avaliação de
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6,8
Prós: flight itself
Contras: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!
avaliação de
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4,6
Prós: Friendly crew
Contras: Not piling up people like sardines in a can.
avaliação de
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8,0
Prós: Nice crew and prompt service
Contras: Crammed, narrow seats
avaliação de
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9,0
Prós: Great crew & good complimentary food
Contras: More seat pitch
avaliação de
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9,3
Prós: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate
Contras: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice
avaliação de
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4,6
Contras: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.
avaliação de
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9,6
Prós: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time
Contras: The business class seat felt a bit claustrophobic when in lie flat mode
avaliação de
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9,0
Contras: Staff was very friendly, courteous and helpful.
avaliação de
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8,0
Prós: All was Good, no special negatives.
Contras: Not worth my time to comment.
avaliação de
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7,3
Prós: Excelente atención, bebidas y comida durante toco el viaje
Contras: Todo bien
avaliação de
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3,3
Contras: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.
avaliação de
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10,0
Prós: 10/10 would recommend..
avaliação de
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7,0
Prós: Crew was very attentive, and boarding and off-boarding was relatively easy
Contras: The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.
avaliação de
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9,3
Prós: Crew was very helpful
Contras: More entertainment
avaliação de
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6,6
Prós: Crew was friendly
Contras: Food
avaliação de
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3,3
Contras: Nothing
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5,6
Prós: More or less on time
Contras: Outdated aircraft. Flight took longer than usual.
avaliação de
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9,3
Contras: Swiss perfect as always, Barcelona ground worker disaster, as always....
avaliação de
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9,3
Prós: Crew was very attentive and courteous
Contras: More fruits and non-starchy vegetables would make food more enjoyable
avaliação de
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9,3
Prós: Crew was very courteous and attentive
Contras: More fruits and green (non-starchy) vegetables
avaliação de
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9,0
Prós: The crew was great
avaliação de
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5,0
Prós: The crew was very lazy and not professional
Contras: Don't stop demanding from the crew
avaliação de
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8,0
Prós: Entertainment
Contras: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!
avaliação de
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10,0
Prós: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.
avaliação de
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10,0
Prós: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.
avaliação de
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6,0
Contras: Swiss air returned my bagage damaged and there is no way to report it!
avaliação de
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8,0
Prós: Free food, relatively spacious
Contras: more food!!! REEE!!!
avaliação de
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8,0
Prós: Crew
avaliação de
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8,4
Prós: Wasn't awake, can't say
Contras: Probably it would be nice to have a bit bigger screen with general information about the flight and local time
avaliação de
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9,6
Contras: Better choice of movies and classical music
avaliação de
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9,6
Contras: Better choice of movies
avaliação de
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3,0
Prós: Nothing
Contras: Time schedule Better customer services
avaliação de
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10,0
Prós: Everything was excellent on this flight.
Contras: Maybe the food menu? But it wasn't bad.
avaliação de
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10,0
Contras: Nada, I slept through this leg and the staff let me be.
avaliação de
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9,6
Prós: Swiss is my new favorite airline.
Contras: Nothing bad to report. Book Swiss!
avaliação de
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10,0
Prós: Friendly crew, smooth take off and landing and generous on things to eat and drink.
Contras: None. Keep up the good work.
avaliação de
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9,3
Contras: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.
avaliação de
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10,0
Prós: Entertainment was great, excellent movie selections, and games.
avaliação de
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7,6
Prós: The crew was friendly and helpful.
Contras: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.
avaliação de
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10,0
Prós: Great flight
avaliação de
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10,0
Prós: The crew and entertainment
Contras: Nothing
avaliação de
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7,3
Prós: the crew were so nice
Contras: not enough room between seats
avaliação de
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5,6
Prós: The flight was on time and fairly clean.
Contras: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.
avaliação de
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10,0
Prós: The food and very professional and friendly service.
Contras: Nothing.
avaliação de
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9,0
Prós: Staff was very friendly and loved the food.
Contras: For economy class, nothing.
avaliação de
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6,0
Contras: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.
avaliação de
Estado do voo
Mapa de rotas da SWISS
Principais aeroportos em que a SWISS opera
- Aeroporto de Zurique (ZRH)
- Aeroporto de Aeroporto Internacional de Genebra (GVA)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Hamburgo (HAM)
- Aeroporto de Barcelona Barcelona-El Prat (BCN)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Dusseldorf Duesseldorf Intl (DUS)
- Aeroporto de Aeroporto Internacional de Viena (VIE)
- Aeroporto de Nice Côte d'Azur (NCE)
- Aeroporto de Aeroporto Internacional de Atenas (ATH)
- Aeroporto de Amesterdão Schiphol (AMS)
- Aeroporto de da Cidade de Londres (LCY)
- Aeroporto de Bruxelas Bruxelles-National (BRU)
- Aeroporto de Praga (PRG)
Informações de contacto da SWISS
- LX Código IATA
- +351 808 200 487 Liga
- swiss.com Visita
Política de cancelamentos da SWISS
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a SWISS continuará a atualizar as suas políticas em conformidade. Contacta diretamente a SWISS para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da SWISS está disponível aqui: Alertas e Políticas de Viagem da SWISS
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.