Voos para Pequim Capital

Prós: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Contras: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Contras: Just the entertainment. Movies could be slightly better not a critic just a suggestion

Prós: Crew super!! Entertainment very good

Contras: Plane excellent condition and super clean. Take off and landing on time

Contras: Late boarding

Prós: Some of the crew were friendly, certainly not all of them.

Contras: Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here.

Prós: Everything

Contras: We didn’t get tea or coffee :(

Prós: Great flight crew

Contras: Nothing, everything just right

Contras: While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming.

Prós: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Contras: Flight was delayed, had to run to my next connection flight.

Prós: The crew tried to be helpful but were equally frustrated with the ground crew.

Contras: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Prós: Impressive service... amazing crew, very friendly and professional

Prós: The crew.

Contras: The time between flights.

Prós: Overall great experience

Contras: Maybe the food could have a been a bit better

Prós: Crew we're friendly and helpful. Seats were good.

Contras: Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied.

Prós: Entertainment system is good. Wide space than other flights

Contras: Food is not very good. Flight attendants is a little better than United.

Contras: more organized boarding

Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Prós: Confort and kindness

Contras: It was too cold

Contras: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Prós: Staff were professional and polite.

Contras: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Prós: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Prós: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.

Contras: Cabin temps could have been a bit cooler for sleeping.

Contras: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Prós: I did like the comfort and care about my qustions

Prós: Horrible service

Contras: Nasty people

Prós: Pontualidade e simpatia da tripulação

Contras: Comida, vergonhosa. Bebidas ok

Prós: Nothing! Horrible!

Contras: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Prós: Not much. Poor service, bad crew

Contras: Better service

Prós: Service and comfort.

Contras: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Prós: The crew was super nice. Everything went smoothly.

Contras: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!

Prós: Sleeping.

Contras: 1 hour delay Duden to luggages!

Prós: usb Power

Contras: The seat padding needs to be improved.

Contras: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Prós: The crew was informative

Contras: Inflight sandwiches

Prós: Services is good .

Contras: Food can be better

Prós: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Contras: Flight was delayed, had to run to my next connection flight.