The room amazingly large. Probably the best Boutique Hotel we've stayed in. Excellent resto too
I liked everything. The Opposite House has met and exceeded all my expectations. From the hall/lobby, bar, restaurants and spa design, to one of the best rooms I have ever had (I stayed in a 70m studio). The photos on the internet are true to the actual hotel. Facilities superb, attention to detail is everywhere, and customer service is of top level, with an incredibly attentive and kind staff. It feels like every possible need has already been thought through on your behalf and you get even before you ask. I had drinks at the bar and food at the mediterranean restaurant, which was excellent. The surrounding area is very interesting and pleasant as well. I will reccommend this hotel to anyone looking for a great place to stay in Beijing. As much as I think about it... there is not a single thing I did not like about this hotel.
good design, good atmosphere a little bit not comfortable with the wood bathtub!
In one word: Everything! This was the best experience I have ever had staying at a hotel anywhere in the world. The accommodations were exquisite and the staff was the friendliest and most helpful group of employees that I have ever encountered. Many thanks to them for making my vacation to Beijing one that I will remember for a long time. Note: The Opposite House is also a wonder of modern architecture.
Very nice and original hotel. Sculptures in lobby give it character Lobby and bar too dark at night : don't go overboard with the design look & feel...
all the staff are friendly and speak good English and the check-in is informal and novel. The restaurant Sureno has good food and an extensive wine list
Design, location, service attitude. Service level not up to price/other quality.
Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels. Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.
Design of lobbies, eateries, and design and furnishings of room. 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.
Great, clean and quiet location
The staff were friendly and very helpful. The room was rather clean.
The swimming pool, the location, the garden
All staff were personable and very helpful to non-chinese speakers. Breakfast was delicious, especially the bircher muesli. Room was quiet and comfortable. Hotel was central and convenient for our visit. An extremely enjoyable experience.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
This hotel was so luxurious. Although it was luxurious, it was not best.
Everything outside of the hotel. Not much.
Quality of the Room NN
It's not 5 star hotel. May be 3.5, maximum 4. Good location in the center, but closer subway station in 15 min by walk. Bad English on reception, bad service in the rooms, expencive price in restaraunts, not bad fitness center and swimming pool. Not bad hotel for chinese buisnesmen, but no for foreign tourists.
nothing special. Cleanliness in both room.
A CBD hotel with glasswall exterior, but with a pleasant interior and natural marble finishings. Highly recommended for businessmen, who know their way in Beijing and appreciate value for money. The international hustle and bustly, but for that, you can walk to the nearby China World Tower.
The services in the hotel was generally good. We would like to compliment the great service rendred to us by the Concierge. Thank you very much. However, the service in the executive lounge was poor. Staff and even the manager were not trained, they do not possess food and beverage service skills and knowledge. They were busy entertaining themselves and guests like ourselves were ignored. the food quality for both breakfast and evening cocktails were poor.
The hotel is very nicely appointed, the natural wood and marble provide optimal ambience, the bed and bathroom are very comfortable Language barriers and local management make this hotel less accessible for international tourists, but it's a gem for the experienced business traveller seeking 5 star comfort at a 3.5 star price. A true find in Beijing.
Comfortable bed and bathroom, high end feel without the high end charge, superb swimming pool and sauna No CNN or BBC, and staff speak only basic english. Despite the international name, the hotel seems to target the local market.
The staff were very helpful, and most of them spoke decent english and made it easy to communicate. The rooms were really nice and clean, and the size was great. Very good value for money. On the map and in the hotel introduction it's made out to be walking distance to the silk market, but it's actually a 40 minute walk and you are alot better off getting a taxi. The pool is supposed to be free, but swimming caps are mandatory without this being stated anywhere and you are charged 170 CNY for one, which dismisses the point of being free of charge I think, as not many bring a swimming cap. We were on a shopping holiday, but when we arrived at the hotel they charged us 5000 CNY in deposit for the room. I thought this was way over the top, as we had already paid for the hotel. The money wasn't back on my account before two days after I left, and therefore shrunk my budget alot. The breakfast was expensive and not very tasty.
Staff very courteous and helpful. Room good size and well appointed.
conforto no apto não
Amplo lobby, bem dimensionado e áreas boas (bar, restaurante etc). Bom fluxo de hospedes. Quartos bons. Não
Localização central, perto do metrô e do mercado noturno de comidas ( um ponto turístico interessante ).Quartos amplos e bom serviço. Funcionários atenciosos
Cortesia dos empregados, variedade de pratos nas refeições, localização.
O Hotel tem tudo de bom , excelente piscina , otimo spa , restaurantes de primeira , otima localizaçao da pra fazer tudo a pé pertinho do food market , Cidade Proibida , Malls e etc... sem falar num quarto que na minha opiniao é melhor que o quarto do Conrad em Hong Kong ., Da ate para fazer cooper no quarto , tv no banheiro e etc.. Nao
Quase excepcional Nao
Hotel de grande qualidade com uma excelente localização.
Gostei dos quartos e servicos, sao muito bons!
A localização é excelente. Os quartos são modernos e amplos. O serviço de concierge deveria ser mais profissional.
A localização do Hotel (1)Para trocar o colchão (extremamente duro) tive que mudar para uma quarto mais caro.(2) Iluminação deficiente no quarto. (3) Embora outono os quartos expostos ao sol ficavam quentes; não havia janelas e nem ar condicionado, pois não estávamos na estação !
Clean, modern Services over priced. Room - was allocated a twin, must be the only luxury hotel in the world where twin means twin singles not twin queen size. Furthermore, was told no non-smoking room available at 15:00 hrs check-in yet colleague arrived 1 hrs later and was allocated.
a lot of in-house restaurant to choose ; western or chinese or japanese.and is connecting to mall.
Can't beat this location in traffic-plagued Beijing. Convenient for most business destinations -- with the exception of Haidian. Decor is tired and worn and needs a serious refit. Bedside "control panel" was no doubt cool in 1998, but in 2016 the keypad is greasy and glitchy ------ and I'd kill for a 2 amp USB outlet in the same location...
Very comfortable and extremely reliable.
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
A fine example of an international luxury hotel. Everything is at your fingertips.
The room was not clean enough.
Good service , super location , unforgettable spa ! Super Hotel!!!!!
Excellent. One pf the best hotels i have ever been in my life !
Impressive swimming pool and gym facilities
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
the room and the spa
The attention to detils, service and location
A equipe de A&B sempre profissional e os concierges extremamente solícitos às menores necessidades encantam qualquer hóspede, independentemente da boa categoria fisica do hotel.
Eu Celina David adorei estar neste hotel, preço bom, boa localização quarto grande e frigobar com direito a fazer café no quarto, otímo.Quero voltar.
The ambassor was very helpful in sorting out places to go and problems with myroom They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
Free wireless throughout the hotel. Free bottles of water.
The location of the hotel close to the forbidden city and Tianmen Square as well as to exquisite shopping malls makes is an excellent choice for tourists, but the equipment of the business rooms and the attentive staff also makes a stay as a business traveller comfortable I brought my own laptop and benefitted from the wireless acess in the hotel rooms which was free. But the prices of the services offered by the business center and in the executive lounge (prices for copying, use of internet) are totally out of proportion.
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing. We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
Location and ease of getting around main tourist spots, good service and attentive staff.
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel
awesome location, great ambience, great service
Very comfortable hotel, excellent staff. We enjoyed the great quality of the rooms and the cocktail bar The sushi restaurant
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Location, staff and facilities were super.
The hotel staff are very nice. Room are clean and got everything. Internet access and other facilities such as hairdressing and coffee bar are expensive. The room is a bit small.
Very nice hotel, comfortable, valuable only in promotion
nothing much at all, my room was unhygnicsally dirty and the service was the worst I have ever experineced. (I travel an average of 120 to 150 days a year See above
Very nice hotel, friendly stuff and a good location to reach all poi in Beijing. Often fully booked so make sure to have your room in advance.
Nice and clean room Very poor front desk staff I waited about an hour just to bill one invoice rather then three different invoices and at the end I gave it up and paid three different invoice separately.Nothing to do around the hotel.
The location of this hotel is excellent. They are renovating their rooms, which were looking a little tired. The staff is helpful, despite the limited amount of English spoken. Maps in a Western language available at the concierge would be helpful.
Tidiness and staff was quite helpful. The hot water treatment and shower facilities were attractive The water of the swimming pool was cold. Conciege people didn't know well except booking coach bus. The location was near the end road so it was hard to get taxi and the staff didn't help much. Choose this hotel if have arrangement prepared for car or know the way to subway to get around.