O quarto a unica janela que tinha era para o interior do restaurante do hotel!!!
A boa localização e o bom atendimento
Gostei da disponibilidade dos empregados do hotel e da sua simpatia. Dos restaurantes e ter ter um mini mercado dentro do próprio hotel, o que facilita e muito algumas compras. Do ruído que vinha da rua. Hotel fica situado perto de um grande cruzamento com muito ruido. O preço dos produtos no mini mercado eram um pouco caros.
O quarto era limpo e muito confortável, incluindo a grande cama de casal. O buffet do pequeno almoço tinha grande variedade de escolha, incluindo alimentos ocidentais.
A localizacao, central tanto para os principais monumentos como para o comercio. A internet gratuita tambem e um diferencial importante, assim como o servico de cambio que nao cobra tarifa. Ter telefone publico no hotel tambem foi bom. O cafe da manha poderia ter um custo melhor para o que e oferecido.
Café da manhã e localização próximo a uma estação do metrô.
A sua localização Os funcionários falam muito mal Inglês
Proximidade do centro da cidade, bons acessos, bom quarto embora durante a noite houvesse "acompanhamento" sussurante dqquilo que nos pareceu uma máquina de ar condicionado, mas nada que não se pudesse euportar.
Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels. Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.
Design of lobbies, eateries, and design and furnishings of room. 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.
Great, clean and quiet location
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
The attention to detils, service and location
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
A fine example of an international luxury hotel. Everything is at your fingertips.
Excellent. One pf the best hotels i have ever been in my life !
Good service , super location , unforgettable spa ! Super Hotel!!!!!
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
Impressive swimming pool and gym facilities
the room and the spa
The room was not clean enough.
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
Localização central, perto do metrô e do mercado noturno de comidas ( um ponto turístico interessante ).Quartos amplos e bom serviço. Funcionários atenciosos
Amplo lobby, bem dimensionado e áreas boas (bar, restaurante etc). Bom fluxo de hospedes. Quartos bons. Não
Cortesia dos empregados, variedade de pratos nas refeições, localização.
conforto no apto não
I made a reservation for my wife who is Chinese. Upon her check-in a very rude female desk clerk questioned her last name for twent minutes even though it was in her passport. She treated my wife like a tramp. She bothered my wife all night long with little nothings. I will never stay at this Sheraton again.
Booked club level room which included club lounge with happy hour dishes with wine, beer and spirits. Nice selection of dishes to include hot foods. Breakfast also included with club room was the magnum opus with a wide varied offering of classic world breakfast menu. Hmmm..can't say ..not really any gripe other room air on was too cold.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
It is an absolutely luxurous hotel and everything you want they will organise. The hotel is placed in the middle of nowhere, there is nothing to do there and it is very far from the nearst metro station.
Good Services, Friendly Staffs, Comfortable Room.
Please write at least 15 words
Rooms were wonderfully furnished and the staff was extremely courteous and helpful. The morning buffet was great!
Rooms are comfortable and clean. Hotel is situated near shoping center and supermarket. Nice lobby bar with live musik. Situated a little bit far from the places of interest and from U-station.
Value of money, good service.
Commodious rooms, quick services, excellent room cleanliness Heating system is very poor. Windows are very thin and in cold weather it's very cold inside the room. Far from cite center
fantastic luxury and clean room, very good taste of the food , nice and helpfull manager to start speak english everybody not only some of them, more choises for the room services would be nice especial the night time
The Hotel is comfortable, very clean, staff is friendly, near the hotel are supermarket, shopping center and stop of publik transport. The hotel is far away from metro and center of the city, about 30 min by taxi.
Hotel charge me a lot more than booking raye i have sent them email waiting or response
They wouldn't take my debit card because I use 8 digits for my pin number. Apparently their maximum is 4 digits! So they wldn't let me check in!
Very clean, well-designed, spacious room. Very good room service and excellent breakfast! Cosy bed. Excellent receptionists. Convenient airport bus shuttle service. Highly recommended! What did not we like? Nothing. We are very pleased with everything.
Quartos bem decorados Funcionários atenciosos Club Lounge excelente Piscina grande e bem decorados Nada :-)
o quarto é maravilhoso, fiquei numa suite twim, o banheiro tambem excelente, tem banheira e todo o conforto. O hotel é sofisticado e charmoso, valeu a pena foi a melhor coisa da cidade de Beijing.
They had an awesome rooftop bar.. With live guitar, fireplace outdoor deck with heaters.. Trendy but not annoyingly loud. Comfy intimate places to sit.. Can't say enough.. The room was clean, updated and comfortable. Free WiFi in the room. Was a short walk to forbidden city and T. Sq.. A couple malls nearby, McDonald's next door.. 7 11 a couple blocks away.. Get your western stuff including vodka, wine, snacks. Concierge was helpful, Front desk accomodating considering the only shocker that happened to us.. Got a confirmation number and payment withdrawal from my account. For our reservation only to arrive and was told that kayak cancelled my reservation.. Strange since they took the money. The hotel gave us last room, and settled with us after kayak returned the payment at the end of our 4 day stay. Could have been worse.. Kayak? No explaination.. No apology.. Go figure. And... Kayak got no commission.. Booked through hotel at same rate. Kayak reservation system.. Explained above Taxi in Beijing as westerner, impossible.. They want more than the meter.. If you can find one.. Hotel will get one.. Comming back.. Goodluck.. Plan to walk.
Excellent facilities. I stayed for eight nights over the Chinese New Year. The club lounge was nice and quiet, but the food variety stayed the same for all those days. The downstair restaurant was a bit noise with kids and families. Some of the doormen lacked enthusiasm for service. No one greeted me or helped with luggage, my brother did all of the loading unloading, which was a pity for a five star hotel.
underground just beside the hotel easy to connect airport express train to international airport. difficulty to get taxi especially in evening.
I relocated the Grand Metropark after a very bad experience at another hotel the previous night. It was like two different worlds. The hotel of amongst the very best I've stayed. This includes all brands from Marriott, Hilton, to name a few. The staff was excellent, and plus spoke better than average english. As with most travels from the states our patience is not the best when traveling abroad, we forget that the rest of the world does not revolve around us as i have observed. the staff especially Cindy Liu. The only negative would have to be the selection of food choices. Once again being from the states one most keep in mind that local cuisine does dominate the menus in the cafes, and restaurants. The saving grace was the local KFC, and pizzahut. A true experience that your palate must explore,
The hotel had a tour booking kiosk which was hassle free. The breakfast was fair to good. Just outside the hotel is a subway station which made commuting easy. Free broadband internet access is a plus. My wife and I had room service and their late night menu items was surprisingly good. The room was spacious and had both a shower and bathtub. I don't mean to be arrogant but the staff doesn't speak english well and I can't speak Mandarin. We had confusion on more than a few occasions.
Its value.Staff. Location Buffet Cleanness. I found a worm in the salad
Grand Metropark Yuantong Hotel Beijing is really excelent feelings to stay. Anyone can choose this hotel. Hotel staffs are very good and cooperative. Big room, max. comfort brings a very good mood. Dilip Tel: +8801713030291 no
Room size was good. not too many restaurants located nearby
The only thing I liked about the hotel was the furnishings in the hotel in general. The address of the hotel is wrong but I will expand on this. A lot!!! the staff do not speak very good English but this is entirely due to poor management. The staff could cope with our questions.