Quer guardar como a sua moeda permanente, ou apenas nesta visita?
A boa localização e o bom atendimento
Café da manhã e localização próximo a uma estação do metrô.
A localizacao, central tanto para os principais monumentos como para o comercio. A internet gratuita tambem e um diferencial importante, assim como o servico de cambio que nao cobra tarifa. Ter telefone publico no hotel tambem foi bom. O cafe da manha poderia ter um custo melhor para o que e oferecido.
O quarto era limpo e muito confortável, incluindo a grande cama de casal. O buffet do pequeno almoço tinha grande variedade de escolha, incluindo alimentos ocidentais.
A sua localização Os funcionários falam muito mal Inglês
Gostei da disponibilidade dos empregados do hotel e da sua simpatia. Dos restaurantes e ter ter um mini mercado dentro do próprio hotel, o que facilita e muito algumas compras. Do ruído que vinha da rua. Hotel fica situado perto de um grande cruzamento com muito ruido. O preço dos produtos no mini mercado eram um pouco caros.
Proximidade do centro da cidade, bons acessos, bom quarto embora durante a noite houvesse "acompanhamento" sussurante dqquilo que nos pareceu uma máquina de ar condicionado, mas nada que não se pudesse euportar.
O quarto a unica janela que tinha era para o interior do restaurante do hotel!!!
Great, clean and quiet location
Design of lobbies, eateries, and design and furnishings of room. 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.
Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels. Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
Good service , super location , unforgettable spa ! Super Hotel!!!!!
A fine example of an international luxury hotel. Everything is at your fingertips.
Excellent. One pf the best hotels i have ever been in my life !
Impressive swimming pool and gym facilities
The attention to detils, service and location
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
the room and the spa
The room was not clean enough.
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
Amplo lobby, bem dimensionado e áreas boas (bar, restaurante etc). Bom fluxo de hospedes. Quartos bons. Não
conforto no apto não
Cortesia dos empregados, variedade de pratos nas refeições, localização.
Localização central, perto do metrô e do mercado noturno de comidas ( um ponto turístico interessante ).Quartos amplos e bom serviço. Funcionários atenciosos
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
Booked club level room which included club lounge with happy hour dishes with wine, beer and spirits. Nice selection of dishes to include hot foods. Breakfast also included with club room was the magnum opus with a wide varied offering of classic world breakfast menu. Hmmm..can't say ..not really any gripe other room air on was too cold.
I made a reservation for my wife who is Chinese. Upon her check-in a very rude female desk clerk questioned her last name for twent minutes even though it was in her passport. She treated my wife like a tramp. She bothered my wife all night long with little nothings. I will never stay at this Sheraton again.
The location of this hotel is excellent. They are renovating their rooms, which were looking a little tired. The staff is helpful, despite the limited amount of English spoken. Maps in a Western language available at the concierge would be helpful.
Tidiness and staff was quite helpful. The hot water treatment and shower facilities were attractive The water of the swimming pool was cold. Conciege people didn't know well except booking coach bus. The location was near the end road so it was hard to get taxi and the staff didn't help much. Choose this hotel if have arrangement prepared for car or know the way to subway to get around.
They had an awesome rooftop bar.. With live guitar, fireplace outdoor deck with heaters.. Trendy but not annoyingly loud. Comfy intimate places to sit.. Can't say enough.. The room was clean, updated and comfortable. Free WiFi in the room. Was a short walk to forbidden city and T. Sq.. A couple malls nearby, McDonald's next door.. 7 11 a couple blocks away.. Get your western stuff including vodka, wine, snacks. Concierge was helpful, Front desk accomodating considering the only shocker that happened to us.. Got a confirmation number and payment withdrawal from my account. For our reservation only to arrive and was told that kayak cancelled my reservation.. Strange since they took the money. The hotel gave us last room, and settled with us after kayak returned the payment at the end of our 4 day stay. Could have been worse.. Kayak? No explaination.. No apology.. Go figure. And... Kayak got no commission.. Booked through hotel at same rate. Kayak reservation system.. Explained above Taxi in Beijing as westerner, impossible.. They want more than the meter.. If you can find one.. Hotel will get one.. Comming back.. Goodluck.. Plan to walk.
Excellent facilities. I stayed for eight nights over the Chinese New Year. The club lounge was nice and quiet, but the food variety stayed the same for all those days. The downstair restaurant was a bit noise with kids and families. Some of the doormen lacked enthusiasm for service. No one greeted me or helped with luggage, my brother did all of the loading unloading, which was a pity for a five star hotel.
Quartos bem decorados Funcionários atenciosos Club Lounge excelente Piscina grande e bem decorados Nada :-)
o quarto é maravilhoso, fiquei numa suite twim, o banheiro tambem excelente, tem banheira e todo o conforto. O hotel é sofisticado e charmoso, valeu a pena foi a melhor coisa da cidade de Beijing.
We stayed here for 4 nights. The hotel is in the soft opening stage and were told only 50 rooms were available. It seemed like we were the only guests but we tried to get another room for a friend and they said it was booked. The location is fairly close to everything as as a reference it is 2 blocks away from the crazy silk market. The staff were fantastic and all welcomed us by name each time we entered or left the premises. The staff service from top to bottom could not be faulted. The rooms were large and very comfortable. We used the gym daily and with the latest equipment was great to work out on. The Willow spa common to Fairmont was not open yet but should be fantastic. We travel to Beijing once or twice a year and will make the Fairmont our new Beijing home. TIP: Print the address off and a map before you leave for China. Being a new hotel drivers from the airport had a hard time finding it.
Myself and my family had the pleasure of staying at the Fairmont Beijing from 15th August to 18th. We had arranged airport pick up with the hotel and they were there to meet us after we departed the baggage area - a hotel rep whisked us through the airport to the waiting car very efficent and helpful ( speaks english ). The hotel is newly opened and is wonderful with large rooms with two TVs ( one in the bathroom ), the staff are very frendly and will go out of there way to asist you in anyway. A highlight of our stay was dinner in the CUT Restaurant. It has to be the best steaks in Beijing and the service was equally as good. We also had excellent breakfasts and one lunch in the hotel. They have just opened the Fairmont Gold lounge where you can have breakfast and evening snacks - well worth the extra money you pay . Looking forward to visiting Fairmont Beijing again and trying a few other Fairmonts in the future .