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Prós: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Contras: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Prós: Smooth flight

Contras: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Contras: Boarding process could have been smoother

Prós: Flight as such was good and smooth

Contras: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Prós: The plane departed on time, smooth landing

Contras: Should offered more meal selections besides pork and beef

Contras: had 6 hours connection and urumchi and they did not have any lounges abd no internet in there

Prós: Both of us being seniors wheel chairs were not provided. Food was not good and even dinner with the fish was not there. They have to reheat fish which took more than 15 minutes.Assistance was not provided to both seniors for carrying luggage on the stairs while boarding the flight for Vancouver

Contras: The food quality may be improved and also necessary help be provided particularly to seniors in boarding and transit.

Prós: Aircraft , oraganized, accomdating and the service was just unexpected.

Contras: Better choice of movies on a 13 hrs flight considering passenger were 90% south Asian background.

Prós: Food and service

Contras: Working wifi would be good. Better A/C. More comfortable seats

Prós: Crew was friendly

Contras: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Prós: The crew is really welcoming

Contras: The seats are too narrow and a bit too hard

Prós: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Contras: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Prós: yes

Contras: nothing

Prós: Excellent crew

Contras: Flight delayed and no reason Food very bad

Prós: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Contras: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Prós: Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep

Contras: In-flight entertainment films were a bit limited

Contras: Food worse quality than before. No snacks as well

Prós: More comfortable seats More choice with food

Prós: Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice.

Contras: Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly

Contras: Crews attitude

Prós: Cabin staff sometimes curt and unfriendly.

Contras: Public announcements garbled and hard to understand.

Prós: Helpful and pleasant crew, comfortable sits, good choice and quality of food and drinks, even of short flights

Prós: Crew was awesome.

Contras: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.

Prós: The is very friendly and helpful.

Contras: The Kosher food is really bad. I got the same piece of raw marinated carrot and other unknown vegetable 3 times... During a flight.

Prós: Flight as such was good and smooth

Contras: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Prós: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Contras: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Prós: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Contras: Service, staff and food.

Prós: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Contras: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Prós: Crew was fantastic, seats and entertainment was great. Very good food choices.

Contras: Everything was very good.

Prós: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Contras: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Prós: Very friendly crew and on time with no problems.

Prós: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Prós: Upgraded to first class!

Prós: Live sport TV, on board wifi

Contras: More livesport TVs and browsing data.

Prós: Great crew. More room for seat would be better

Contras: All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long.

Prós: The food was nice.

Contras: Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell.

Contras: Head support for 6 feet plus people on seats would be good

Prós: Crew was nice and pleasant

Contras: Flight very late

Prós: No delay and nice staff

Prós: Friendly crew

Contras: KLM lost one piece of my luggage

Prós: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Contras: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Prós: They were very supportive.. Thanks.

Contras: more western vegetarian options

Contras: Improve cabin comfortable

Prós: Very professional and helpful crew. Great entertainment.

Contras: Seats in economy a little cramped. Better to fly their A-380 double decker as more space.

Prós: Amazing flight and service. Would fly Emirates all the time if I could.

Prós: Everything was good except the Cooling

Contras: Cooling inside plane

Prós: Live sport TV, on board wifi

Contras: More livesport TVs and browsing data.

Prós: All

Contras: To be cabin in business class

Prós: Everything

Prós: Comfortable seats. Good food.

Prós: Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice.

Contras: Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly

Prós: The food was nice.

Contras: Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell.

Contras: Improve cabin comfortable

Prós: Crew was ok Food was good Seats were comfortable

Contras: Overall was good and we definitely travel again

Prós: All was good. Check in was smooth