Código IATA | 9X |
---|---|
Rotas | 55 |
Rota principal | Dallas/Fort Worth to El Dorado Goodwin Field |
Aeroportos em que opera | 22 |
Aeroporto principal | Hoolehua Molokai |
Prós: The ground crew and flight crew were great.
Contras: Would have appreciated easier steps (lower risers) for boarding. Arthritic knee makes it hard for me to manage the high risers between steps.
Also having armrests would have made the flight more comfortable.
Prós: I loved the small craft and easy boarding.
Contras: Flight is a little slower with a smaller plane, but that was expected.
Prós: The easy quick comfort
Prós: So fast and friendly crew. So much easier to fly to Morgantown, instead of driving. Plus the views from above are so great.
Contras: Flight could not be better for a commuter connection.
Prós: Easy passenger seating, and smooth flight
Contras: No restroom!
Prós: Awesome crew. Simple check-in and boarding. Beautiful, scenic views. A+!
Prós: Flight is quick and very smooth. Very pleasant pilots.
Contras: Nothing
Prós: The flight was smooth and relaxing
Contras: Nothing
Friendly, personal service!
Prós: Never flew on a Cessna, loved the scenery!
Prós: Loved the personal service and the view! Smooth flights!
Prós: Very friendly staff!
Prós: Vary friendly staff!
Prós: Flight was on time and super smooth. No baggage hassles and as we weren't completely full, I actually had leg room. Pilots and airline staff were super professional and courteous. Beats driving any day!
Contras: No cons
Prós: No TSA!!!
No Frills No Stress Point A to Point B
Prós: Exactly what I needed, decently priced flight to save hours of drive-time and minimal headache. Yep - smaller plane, smaller airport but anyone not knowing that will be shocked by many other facts in life.
Friendly staffers on sire as well as in the cockpit. Well pleased!
Quick, easy flight
Prós: No long lines. Easy to talk with pilots. If you make it, your baggage will make it!
Contras: Small plane is a little more subject to bumps and turbulence.
Beware of Southern Airlines
Prós: Nothing.
Contras: They cancelled my flight for no reason at all.
Shame on Southern Airways
Prós: I was so upset, tired of being lied to and running through airports to make a connecting flight, I can't think of anything I liked.
Contras: Since I bought my tickets through Kayak, when my flight was canceled the night before I was to leave, it took Hours to get the ticket problem straightened out with me on an earlier flight. I was called back by Kayak minutes after I finally got off the phone to be told That flight was now canceled. Another hour on the phone to get to a 3rd flight arranged. I arrived early and saw everyone sitting around, went to the counter to be told this flight was now delayed. Also was told that the EARLIER Flight I had been changed to, Went off on Time! So I was Lied to. Waited hours as they moved the departure time 4 times! Went through an agonizing security search. Took an hour in a freezing plane to get to Pittsburgh. Missed my flight OF Course and had to pay money for a ticket change and go stand by, barely getting on a connecting flight. I call it the Travel Day From Hell!!!
Great service and friendly people
Prós: Not being a person that likes flying this was the coolest experience I ever had. All I had on my mined was to get to Pittsburgh to see my daughter. Didn't know what to expect when I got to Lancaster but it was really easy. I'm going to do it again. Hour and a half plan ride is better then 15 hour drive
Contras: Really can't think of anything. I should up 2 hours early to figure out what I need to do and everyone from southern airlines and the TSA took care of everything.
Contras: Return flight home was cancelled and not communicated. Poor customer service to find out about a refund. Never flying with southern again.
Contras: The flight never occurred and wasn't told.
BEWARE of Southern Airways Express! DO NOT FLY
Prós: Absolutely nothing.
Contras: I had this airline booked several times (4 flights to be exact) and every. single. time. the flight was either cancelled or changed in some way. In the first instance, the second leg was moved three hours ahead, causing the second leg to depart before the first one, so I had to cancel it. In the second, the first leg was moved three hours before the initial departure time, and I had to cancel it due to scheduling issues. The third time I tried to take this airline, the first leg was cancelled completely and in turn my return flight was also cancelled. Each time, they informed be THE NIGHT BEFORE the flight was supposed to leave that it was either cancelled or modified. Had I not booked all four of these flights at once months in advance, I wouldn't have booked it again after the first instance. Do you know how expensive it is to find alternate transportation THE NIGHT BEFORE you are trying to travel? I will never attempt to fly this airline again. They have a lot of work to do to gain the trust of their passengers and they are not doing it right by any means in my opinion.
Prós: Smooth ride
WORST experience I've ever had!
Prós: Absolutely nothing!
Contras: I never even took the flight - the layover was moved ahead by two hours THE DAY OF THE FLIGHT causing me to cancel my flight, since the layover was then leaving before my first flight even took off! At that time, alternate flights were >$250 one way and I HAD to be at my destination the next day for a wedding. Southern Airways caused me hours of time spent planning and additional money to find alternate transportation. WOULD NOT RECOMMEND -- I am never flying with this airline again!
Prós: Received full refund for ticket.
Contras: Flight was cancelled with no reason provided.
Southern Airways is Incompetent
Prós: The price of the ticket was very reasonable.
Contras: I traveled with a colleague from Dulles to Morgantown. Three issues arose: 1. We could not find the ticket counter at Dulles, and no one we asked knew where it was. This could easily be resolved by adding info about how to find the counter to the airline website. 2. My colleague's return flight was canceled and she was never notified. 3. When I went to check in for my return flight, I was told that I was not on the boarding list. It took 30 minutes to get me added to the list even though I had my confirmation. When I asked for an explanation the man at the ticket counter shared: "They're crazy [the customer service]. This happens all the time." Complete incompetence.
Flight cancelled at last minute, had to rent a car $$$$$$$
Prós: Nothing
Contras: Everything
Disorganized
Prós: Great Crew, very pleasant. It was nice to be away from all the frustrations common in the main airports and to get to wait with my family right up to boarding time.
Contras: The plane left over 4 hours after departure time. It also took a while to figure out that this airline is not based within the main airport (at both DFW and MEM airports at least) and the address for the actual boarding place was not included in any communication prior to the flight. No compensation for inconveniences caused.
Easy and inexpensive flight
Prós: Everyone was super friendly
Contras: I was the only person on the flight. That was kinda weird. But it was a smooth, easy flight and I would definitely use them again.
Prós: I just loved Southern. It was so easy. I avoided the hassle of the main airport, the parking problems and the waiting in line. Everyone was so friendly. I will definitely fly Southern again!
Prós: The crew was nice and comforting. I was nervous because it was my first time on a 9 seater plane but the ride was surprisingly smooth
Never even got on the plane
Contras: I never even ended up on the plane. The departure time came and went with no communication from the desk agents I was sitting 10 feet away from. No communication about the flight being delayed was given until I asked. It was 3 hours later when they unceremoniously cancelled the flight. And because it was weather-related I didn't receive any of my money back. Worst travel day ever.
Prós: PERSONAL TREATMENT!
Prós: The flight was cancelled
No apology or compensation
Prós: Assentos de passageiros fáceis e vôo suave
Contras: Sem banheiro!
Prós: Tripulação incrível. Simples check-in e embarque. Belas vistas panorâmicas. A MAIS!
Prós: O vôo é rápido e muito suave. Muito agradável pilotos.
Contras: Nada
Prós: O vôo foi suave e relaxante
Contras: Nada
Prós: Amei o serviço pessoal e a vista! Voos suave!
O serviço simpático e personalizado!
Prós: Nunca voou num Cessna, amei o cenário!
Prós: Variar simpática equipe!
Prós: Muito simpática equipe!
Prós: Vôo estava no tempo e super suave. Sem problemas de bagagem e como não estávamos completamente cheios, eu realmente tinha quarto de perna. Pilotos e equipe de companhias aéreas foram super profissionais e cortês. Batimentos condução qualquer dia!
Contras: Sem contras
Prós: Sem TSA !!!
Sem Fresas nenhum ponto De Estresse A ao ponto B
Prós: Exatamente o que eu precisava, decentemente preço voo para poupar horas de tempo de condução e dor de cabeça mínima. Yep - avião menor, aeroporto menor, mas ninguém não sabendo que será chocado por muitos outros fatos na vida.
Funcionários simpáticos no sire, bem como no cockpit. Muito feliz!
Voo rápido e fácil
Prós: Sem filas longas. Fácil de falar com os pilotos. Se você chegar, sua bagagem também vai!
Contras: Aviões pequenos um pouco mais sujeitos a solavancos e turbulências.
Cuidado com a Southern Airlines
Prós: Nada.
Contras: Eles cancelaram o meu vôo por nenhuma razão
Ótimo serviço e pessoas simpáticas
Prós: Não ser uma pessoa que gosta de voar esta foi a experiência mais fresca que eu tive sempre. Tudo o que eu tinha na minha minada era chegar a Pittsburgh para ver minha filha. Não sabia o que esperar quando cheguei a Lancaster, mas foi realmente fácil. Vou fazê-lo novamente. Hora e meia plano de passeio é melhor que 15 horas de carro
Contras: Realmente não pode pensar de qualquer coisa. Eu devo acima de 2 horas cedo para figurar para fora de o que eu necessito fazer e todos das companhias aéreas do sul e do TSA tomou cuidado de tudo.
Contras: Voo na volta para casa foi cancelado e não foi comunicado. Péssimo serviço ao cliente na hora que perguntei sobre um reembolso. Nunca mais vou voar com a Southern.
Contras: O voo nunca ocorreu e não foi dito.
Cuidado com o Southern Airways Express! NÃO VOAR
Prós: Absolutamente nada.
Contras: Eu tinha esta companhia aérea reservado várias vezes (4 vôos para ser exato) e cada. Single. Time. O vôo foi cancelado ou alterado de alguma forma. No primeiro caso, a segunda perna foi movida três horas antes, fazendo com que a segunda perna se afastasse antes da primeira, então eu tive que cancelá-la. Na segunda, a primeira perna foi movida três horas antes da hora inicial de partida, e eu tive que cancelá-la devido a problemas de agendamento. A terceira vez que tentei tomar esta companhia aérea, a primeira perna foi cancelada completamente e, por sua vez, o meu voo de regresso também foi cancelado. Cada vez, eles informaram ser A NOITE ANTES do voo foi suposto deixar que foi cancelado ou modificado. Se eu não tivesse reservado todos os quatro destes voos com uma vez meses de antecedência, eu não teria reservado novamente após a primeira instância. Você sabe como caro é encontrar o transporte alternativo A NOITE ANTES que você esteja tentando viajar? Eu nunca tentarei voar esta companhia aérea outra vez. Eles têm muito trabalho a fazer para ganhar a confiança de seus passageiros e eles não estão fazendo isso por qualquer meio na minha opinião.
Prós: Passeio suave
Pior experiência que já tive!
Prós: Absolutamente nada!
Contras: Eu nunca até mesmo tomei o vôo - o layover foi movido adiante por duas horas O DIA DO VÔO que me faz cancelar meu vôo, desde que o layover estava saindo então antes de meu primeiro vôo mesmo tomou fora! Naquela época, vôos alternativos eram > 250 dólares de uma maneira e eu TINHA QUE estar no meu destino no dia seguinte para um casamento. Southern Airways me fez horas de tempo gasto planejamento e dinheiro adicional para encontrar transporte alternativo. NÃO RECOMENDARIA -- Eu nunca estou voando com esta companhia aérea novamente!
Prós: Reembolso total recebido para bilhete.
Contras: Voo foi cancelado sem motivo fornecido.
Voo cancelado no último minuto, tive que alugar um carro $$$$$$$
Prós: Nada
Contras: Tudo
Desorganizado
Prós: Grande tripulação, muito agradável. Foi bom estar longe de todas as frustrações comuns nos principais aeroportos e para chegar a esperar com a minha família até o tempo de embarque.
Contras: O avião deixou mais de 4 horas após a hora de partida. Também demorou um pouco a descobrir que esta companhia aérea não está baseada no aeroporto principal (pelo menos nos aeroportos DFW e MEM) e o endereço para o local de embarque real não foi incluído em qualquer comunicação antes do voo. Nenhuma compensação por inconvenientes causados.
Vôo fácil e barato
Prós: Todos eram super simpáticos
Contras: Eu era a única pessoa no vôo. Isso era meio estranho. Mas era um vôo suave, fácil e eu definitivamente os usaria outra vez.
Prós: Eu só amei o Sul. Foi tão fácil. Eu evitei o aborrecimento do aeroporto principal, os problemas de estacionamento e a espera na linha. Todos foi tão amigável. Eu definitivamente vou voar para o sul novamente!
Prós: A tripulação foi agradável e reconfortante. Eu estava nervoso porque foi a minha primeira vez em um avião de 9 lugares, mas o passeio foi surpreendentemente suave
Nunca chegou mesmo ao avião
Contras: Eu nunca terminei mesmo acima no plano. A hora de partida veio e foi sem comunicação dos agentes da mesa que eu estava sentado a 10 metros de distância. Nenhuma comunicação sobre o vôo que está sendo atrasado foi dada até que eu perguntei. Foi 3 horas mais tarde, quando eles não cerimoniosamente cancelaram o voo. E porque era tempo-relacionado eu não recebi nenhum de meu dinheiro para trás. Pior dia de viagem de sempre.